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CPR Cell Phone Repair San Antonio Northeast
12140 O'Connor Rd, San Antonio, TX 78233, United States
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Mi
Review №1

I brought in my old iPhone 6 today after completely demolishing the screen and even slightly bending the body a bit. Technicians at the Apple Store said they couldnt fix it. CPR Cell Phone Repair made my phone look like new again. I was speechless when I saw it...just amazing service and extremely affordable. Well done!

Ga
Review №2

5 star review for 5 star service. The techs here know their stuff and will have you up and running in no time. Highly recommend!

Ma
Review №3

Very helpful. Got my screen fixed on the same day and they helped me with a small network error I was having. Would definitely recommend.

Br
Review №4

Excellent service, very informative. Broke my phone and I need it for work. They were very understanding and had it ready sooner than expected. They have an excellent service that saves a phone from water damage most of the time. Highly recommend coming in to see them before you replace your phone.

Ti
Review №5

Very pleased. Had a charging problem which they quickly check and resolved. Got it back working in 2 days. Very pleased. Did not even charge me to do this. Who does that. Highly recommended.

Ri
Review №6

Had a tablet that went Dead a few years ago so I decided to stop by. It was an easy fix for them and my tablet is as good as new. Until I dropped it a day later. Should have bought the tablet case.ya live and learn. They have competitive pricing. Should have brought that to the sooner instead of sitting on a shelf for two years.

Ev
Review №7

Replaced a phone battery for my wife, dead weeks later. Another phone place checked it & says its an old battery. Bring it back and they say theyll comp the battery. Ask for a screen replacement too. No calls, we have to go in to check on it, they say they never said theyd comp the battery and are very rude. Scummy as the location.

Am
Review №8

Really amazing prices, knowledgeable, awesome customer service and super fast. They called me within the same hour that our phone was ready! Thank you so much!!!

Mi
Review №9

Usually really like this place but the employee at the front was not wearing a mask. I understand that stores don’t want the responsibility of making customers wear masks but it’s totally unacceptable to let the employees go maskless in the middle of a pandemic.(Edited in response to management comments) The owner obviously doesnt understand that not taking the recommended safety precautions saves lives and anyone who plans on coming here should understand that in advance. Apparently a concern for my own safety and others makes me a self important judge instead of making them irresponsible.

M.
Review №10

They fixed my phone when others failed. David Gosinski was simply great. Even the regional manager helped. Excellent service.

Al
Review №11

We went to the store expecting to get the screen repaired but walked out with 2iphone xs max and a galaxy S9 with 3 $45 each case for $80. They have an option to put $50 and they run your credit or pay $80 and not run your credit. You get a credit line and based on that and your employment information that determines when and how much u will pay. I will pay $67 a week for everything. I highly recommend this store!!!

J1
Review №12

Had my LCD and screen replaced within the hour. Friendly service, recommend coming to this place to my friends!!

Do
Review №13

Wow top notch lucky Google search! Justin definitely knows how to fix phones. They had a replacement screen for my S7 Edge in stock. Replaced it and added a protective cover in about 2 hours. I dropped my phone on a ceramic tile floor so shattered the corner of the screen. No sales pitch for extras. Showed me where you access the SD card to add memory. Confess I didnt know my phone had this! I am not a techie so nice to know after I mentioned getting a message that memory is close to maxing out! Justin was outstanding helping this senior citizen and Army veteran out. Chose CPR on OConnor Rd over Dr. Phone at Forum. The man I spoke to at Forum didnt seem interested in fixing my phone. Didnt have a screen replacement in stock and would take couple days to get one. Highly recommend CPR and will use in future!

pa
Review №14

Great experience, the staff (Andrew B.) Was quick and very efficient. Replaced my back screen and cleaned the front lens on my Galaxy S8 Plus in a timely manner. All within 30 mins!I would definitely recommend this store!!! 10/10 for my overall experience!

Ky
Review №15

Good service, quick service, knowledgeable and friendly staff. Thank you!

Ki
Review №16

Did a great job on my phone. price is right and he works hard. Highly recommend.Also cozy seating and bathrooms..woohooo

Hr
Review №17

Great experience! Fair pricing and delivered as promised. Needed a new battery for my iphone 8, done in a couple of hours on a Sunday! Thanks, guys.

Je
Review №18

Employees were very friendly and knowledgeable,did a great job on fixing our phone,will recommend to others,very thankful, thanks! Bryson!

Th
Review №19

Took my phone in for an easy repair of the screen and to get a new protection screen. Received my phone back it started scrolling up on its own. Took it back they said they fixed it. Then had the same problem again. A few days later my whole screen came out of my phone. Seriously could have gotten a better deal from a cheaper place where I didn’t have to return to. Would not recommended taking your phone here.

Br
Review №20

Friendly staff. Very helpful.

Me
Review №21

They were friendly, helpful, and got my iPad fixed in one day. CPR’s quote was also less than other places I had checked that had said they would need to keep the iPad for a few days to repair. Very satisfied and will definitely go back if I need something else done to my electronics.

Ru
Review №22

CPR Cell Phone Repair provides outstanding service at a very fair price. They take the time to explain the work and the cost of needed repairs. I highly recommend them.

Ro
Review №23

Professional and courteous staff. Repairs were performed in a reasonable amount of time. Very satisfied and will continue to use their services.

Wi
Review №24

Friendly and helpful environment.

Ja
Review №25

Woke up Sunday morning to find my phone screen dead. Most of the other shops in San Antonio didnt open until Noon. CPR was open as of 10am, called them and was promptly helped on the phone. I have an older model Iphone, however, they did have a replacement screen in stock.Was able to walk in with no appointment, turn in my phone, waited about 15 minutes, and had my IPhone SE back to working condition! Price was great too, about $40 for a new screen + install, highly recommended!

Ma
Review №26

U-break-I-fix was going to fix the glass on my camera on my phone for over $100, insisting they had to replace the back of the phone. CPR replaced it for $30! Highly recommended!

Ro
Review №27

Good guy prices a little high but quality work

Ma
Review №28

Not only are they great on price but the staff there never ceases to amaze me with how far they will go above and beyond my expectations. I originally brought my I phone in to have the battery replace and while doing so they noticed that you can barely hear out the ear speaker during calls; I would literally have to talk on speaker phone in order to hear the other person I was speaking too. While having my phone they cleaned out the speaker and fixed the issue at no charge to me. I would definitely recommend them to anyone I know.

Me
Review №29

I used this repair service and after one drop of my phone with a screen shield, and case. The screen is broken again. Whatever they use is very bad quality. Don’t waist your time and money with this place!

Mi
Review №30

Excellent work and done the sameday because I brought the phones in before lunch. They could do a little better by providing a worksheet estimate up front.

Lo
Review №31

Good and timely service. Good price for the repair done.

Co
Review №32

Great customer service and they fixed my phone screen in the advertised 15 minutes. Hell of a good price too.

Ro
Review №33

Excellent workmanship and customer service! I highly recommend their service to anyone who needs computer repairs or upgrades.

T.
Review №34

I’ve used your services several times and I’ve always received great customer service and knowledgeable techs. My phone is always repaired back to brand new condition. I haven’t used anyone else in the city and never will as long as you guys keep doing a great job!

Fr
Review №35

CPR team was quick and did great work on a very over handled phone. I’ve been here several times they are my go to place for my electronics repairs.

Ch
Review №36

Great people and very professional. Will return any time I have a cell phone problem and NOT T-mobile/Sprint.

St
Review №37

So I broke my glass covering over my camera and I called you break I fix and they were going to charge me 109 dollars plus tax and then a friend referred us to CPR cell phone repair and they were a whole lot cheaper! They were friendly and did a good job fixing my phone!

K
Review №38

Issac was so helpful. He was able to get me in and out quicker than I expected. Thank you for the outstanding service

Go
Review №39

Very friendly staff, price was reasonable and my note 8 is working as it should after getting the screen replaced

mi
Review №40

I HIGHLY recommend CPR Cell phone repair!!!I had called 4 different phone repair stores & Isaac was not only the friendliest but had such a great price. And after seeing the work that was done on my husbands phone, in less than 30 minutes, I am excited to get mine fixed tomorrow. Affordable prices for amazing quality & then great customer service - now that is what makes a business incredible!! We love to support great small businesses; so we will be letting everyone we know about CPR. Come here before a big time franchise phone repair - they wont disappoint!!

Ch
Review №41

I dont leave many review for either bad or good service but for absolutely exceptional service I cant resist. I brought a wet and damaged generic at&t prepaid phone to these guys because it had data I needed on it. I had already taken it apart and put it back together. I thought I had ruined any chance I had by messing with it. I paid for the wet phone service and i didnt work. They called and said it needed something else I forget part name. I paid the half down they required and assumed the worst that they were just trying to milk me for some extra on a phone beyond fixing. But Isaac called and said after replacing the part I paid for it still wouldnt work but he dug in deeper at no charge and found a broken piece and welded a new one on and it sprang to life. He was just as delighted to provide the service as I was to receive it. I am absolutely thrilled with the service they provided and if I ever need cell phone fixing again I wont go anywhere else. I dont work there or know anyone outside of this repair as a reason to leave such a review. Its just so routine to get bad or mediocre service I felt obliged to go further for these guys as they did for me.

La
Review №42

Great Service !!!!!! CPR did an excellent job repairing my Mac Book Pro. I would highly recommend them. I’m definitely using them again in the future.

An
Review №43

I had a very positive experience with Cell Phone Repair(CPR) at OConner location, they ordered parts and fixed my phone in a timely manner and at a reasonable price. Technicians there were experience and helpful. In the future Ill check with them first before going anywhere else.

To
Review №44

Outstanding customer service and quick turn around time on repairs!

Ni
Review №45

They were so helpful fixing my son’s Nintendo DS. When I dropped it off they said they would call me back in a day or two which was fine. They ended up calling me back within a couple hours that it was ready to go. The volume switch had broken off and now it’s good as new.

sa
Review №46

Always reasonably priced. They were very friendly and helpful. Devices are usually done very quickly.

Ro
Review №47

Very courteous and helpful young lady.

an
Review №48

I needed a my laptop repaired for a small business that I run from home. It just stop working out of nowhere.(it was 10yrs old already) They told me they could fix it and also I could walk out with a brand new one for $50 if I qualified. I did qualify and I didn’t even have to pay $50 after all. I didn’t want my old laptop fixed at the end of it all. I never thought I would be able to buy a new MacBook Air and they provided me that chance. Great staff and very knowledgeable. Definitely going back to purchase another one after I pay this off in a 3 to 4 months.

Cl
Review №49

They were friendly and very accommodating. I went in because my laptop screen cracked. They didnt have the part and said it would be a few days before it came in. They loaned me a computer monitor at no charge to allow me to use my laptop until the screen could be replaced. When the part came in, they replaced it in less than 10 minutes. Will definitely use them again if needed. Their prices were the best I found after talking with several other repair shops.

Jo
Review №50

Knowledgeable, professional and helpful staff! Addressed all concerns and questions. Took a short time to service the device which now looks good and works great. Thank you all again! ⭐⭐⭐⭐⭐

Ch
Review №51

Honestly a Fantastic place to go by yourself or with family and friends. The establishment was clean and in well working conditions. The staff was friendly and easy to talk too. I see this place staying around for a long time and I can say with confidence that I will be going to this place for a long long time.

Ed
Review №52

They have some new Manager Andrew who has no idea what hes doing. Ive been here a couple times so I know how what their prices are. He tried to charge me $100 for whats always a free diagnostic for phones and he also tried to charge my wife $100 for a iTunes reset when I know they charge $30.00 she also heard him laugh in the back about it. such a douche

Ei
Review №53

The prices are very reasonable when compared with other companies. They did an outstanding job on replacing my phone screen. The phone cases are reasonably priced also. 😊 am satisfied and will return with any other cell phone/laptop issues I may have in the future.

El
Review №54

Had to get the grand baby’s iPad repaired - the service was quick & efficient. They were prepared to deal with Covid19 & I felt they were doing what needed to be done to keep customers safe.

Ra
Review №55

Great friendly service and prices were better than other places in the area. They did a fantastic job on replacing my screen. I will use them for all my cell repairs.

Ca
Review №56

What happened to this place? I found out about it on a add on Facebook a couple months ago and everything was fine. the new manager that was helping me, left me standing there while he took a cigarette break, just to come back to overcharge me for a fix and try to sell me something I didnt need.. youve ever heard of if it aint broken dont fix it??? whos bright idea was it to hire this idiot

ka
Review №57

They fixed my kids laptop nice and easy! Super happy!

Ru
Review №58

My boyfriend came across this place and decided to check it out since he wanted to get me a new phone. We came in and Isaac was super helpful and friendly,explained everything, answered every question we asked and I walked out with a new phone! I’ll definitely be coming back in the future for all future phone needs! If anyone is looking for a place where they are honest this is the place!Thank you so much!

De
Review №59

Phone still messed up

D
Review №60

Had to get my macbook screen replaced. Quick, friendly, and professional. Definitely recommend!

Me
Review №61

Great prices. Got two phones fixed for the price of 1 at two other competitors. Was done timely. Was able to get a quote online.

Gr
Review №62

You guys did a great job repairing my MacBook Pro keyboard and for an affordable price! Quick turnaround and good communication. Thanks!

Ja
Review №63

I came to Portable Device Fix after smashing my entire iPhone 6 front screen. Brianna was quick to hold the last white front screen for me until I was able to come in. I came in and waited no time before my phone was fixed! In and out in 10 minutes. While I waited, however, Brianna was kind and kept wonderful conversation.The staff, the experience, and the quality were all absolutely wonderful.The cost, including tax for a white iPhone 6 was $75.76.I absolutely recommend this place to anyone needed a device fixed efficiently and quickly!

Br
Review №64

How are you going to have products and accessories for other popular phones but not brand new ones like my Samsung Galaxy S20 5G, I dont get it!!!

Sa
Review №65

Portable Device Fix is my new go to spot for any cell phone issues. My screen on my iPhone was shattered. They quoted me a price, replaced the screen in 20 minutes. They also advised me that my battery life was very low. I told them to replace it and they threw in a discount!! Portable device fix is your no nonsense business. Straight forward, honest and fair. What more can you ask for!?!? Thank you!!

Pa
Review №66

My Iphone wasn’t charging right. Apparently it was not clean. He cleaned it and didn’t charge me anything. Highly recommend them!

Da
Review №67

It’s my first time using a phone fix it place because I always go to the Apple store. The service was excellent and fast, these people know their stuff. Really good prices too!!

Me
Review №68

Definitely recommend got my I pad screen fixed in just 2 hours! Decent price! Thank you so much

Ly
Review №69

Very efficient and friendly

Me
Review №70

This place is fast friendly affordable and professional. I highly recommend them

Be
Review №71

It was a 35 minute drive to this place for me and well worth it. These guys are honest and have honest prices. The repairs were excellent. I had broken glass screen only. They repaired very quickly. Overall I felt like I got a new phone!

No
Review №72

They are professional and fast and were concerned about my phone, I would go back and I highly recommend them to everyone.

Gu
Review №73

Fast with quality service !!!

Ka
Review №74

Took my poor old laptop in with the blue screen of death hoping to just salvage the photos. Next thing I know my old computer has come back to life..!! Unbelievable priced and OUTSTANDING and HONEST customer service. I highly recommend this business. Customer for life !!!

Bu
Review №75

I cracked my screen and found these guys on Google! They were extremely nice told me they could take care of it that day! New screen in under an hour! They were very fast, friendly & professional & cheaper than anyone else!! Definitely coming back if I crack it again!

re
Review №76

It was quick and amazing! I got my phone fixed fast and now it’s as good as new! The prices are low too so I’m definitely going to come back. 👍🏼

Is
Review №77

Customer service was fast. The employees were very nice and took great care of what I needed done.

St
Review №78

Great Customer service, quick turnaround time and great price to repair my daughter’s MacBook Air screen. $100 cheaper than other places.

El
Review №79

Phillip was amazing. He had GREAT customer service!! Fast and efficient work at this place. Highly recommendable!!

An
Review №80

Very efficient and great customer service. He lied and said it would take an hour and 30 minutes. Lol he took less then 30 minutes. Very happy. I will go here for all my phone mishaps.

Do
Review №81

Great service and fast repair. I highly recommend. They took a shattered iPad Pro screen and had it fixed in two days and that’s with overnight shipping.

Ma
Review №82

Outstanding personnel!! I first came in this store for a cell repair the first month they opened.I have recommended them to friends and family and none has been disappointed.I went there today with 2 iPhone 5cs that the family had tossed around. They repaired them in just a few hours at a great savings. The friendly smiling professional faces there know what their doing. EXCELLENCE!!!Keep up the great work!

Sh
Review №83

Extremely bad experience trying to get the glass replaced on my iPhone 5S. After the first glass replacement, the phone display began having a yellowish brown color around the edge and the touchscreen function did not work properly.Took it back the next day to get a new glass. After waiting over an hour, the employee told me the new glass he put on was scratched on all four corners and he had gone through all the screens with the same result. I would have to come back the next day once new glass arrived. I had to ask and the employee agreed to take $20 off the cost since I would now need to come back a third time. After leaving, I discovered that the touch unlock function no longer worked (had worked after original glass broke and after first glass replacement).When I went back to get the new glass installed, the employee could not fix the touch unlock function. I asked that they refund the entire cost to me, but they refused. Since then, I have discovered two small black spots on the glass which cannot be removed (must be on the inside). There is also a faint yellowish brown color around the edge of the display. I will need to take it elsewhere to get it fixed as I do not believe this store has the ability to correctly fix the glass on my iPhone 5S after trying 3 times.

D.
Review №84

They did an AMAZING JOB on my phone. It looks Brand New! And,the Protection Case they sold me will ensure the I wont have this problem, again! I recommend this place to anyone who has a cracked screen!!!

Me
Review №85

The service was fast, friendly and honest. They offered me a few options and lead me to make the best decision for my situation. Saved money and my laptop has been fixed never looked or worked better. Happy customer

Pu
Review №86

Always so friendly and proficient! Once part is ordered phone is fixed same-day you bring it in. Will always go back to them and only them

Ta
Review №87

Really friendly service and they fixed my phone fast!

Ch
Review №88

Awesome and honest. They gave me the option to have my screen replaced $200 plus or try a water treatment first and apply to screen replacement if needed. Water treatment allowed me to use my phone at 90%. Im so appreciative. No other device company gave me this much cheaper option. Thank you.

Li
Review №89

We took a cracked but perfectly functional Apple Watch in for repair. The repair cost $300, was three days late being completed (one week total), and the “repaired” watch quit working after one week. (Today). We wish we had taken it to the Apple store instead. Incredibly disappointed.

TG
Review №90

Made an appointment through the website. Turns out it is a “corporate” website that allows a customer to set an appointment when the store is not open. Called the local store today and it was all my fault for believing the website...Poor performance use anyone but them! I would give zero stars but it won’t let me

St
Review №91

Great friendly and fast service! 2 phones with totally different problems. Done in 45 minutes. I would definitely recommend these guys for I phone repairs.

La
Review №92

I cracked my iPhone 5s screen and these guys saved me. GREAT customer service, the BEST prices in town, and awesome quality work. My phone looks and operates like its brand new. After the bummer of breaking my phone I couldnt be happier to have found and dealt with them. Do not chance it and go any where else. Go to portable device fix and they will take care of u.

Li
Review №93

Isaac has been wonderful. We had problems with my daughters ipad and every single time he has helped us and greeted us with a smile. When your apple warranty is out, this is the best place to come. I will continue using them for my apple and android devices. Beats replacing the item with a new one $$$

Pa
Review №94

Portable Device Fix is fast, cost effective and professional. Left our phone since had to be somewhere, they called within 5-10 min with the problem, solution and price. Was completed same day even though I could not return till next day. A friend recommended them and now I will too.

Pa
Review №95

I can not stress this enough ... GREAT Customer Service & Very affordable. The staff was amazing & very quick with repairs to my I phone X. Most definitely will recommend to anyone.

Da
Review №96

Staff was very professional and did a great job fixing the screen on my Surface Pro. I will be returning for any future needs!

.
Review №97

Don’t go here got my iPhone X repaired less than a month the day I got it repaired the screen wasn’t all the way on! And now I wake up today and my iPhone screen doesn’t even work.

Je
Review №98

I received excellent service and was well informed on the problem with the cell phone and what needed to be done to fix it. The price seemed fair.

Jo
Review №99

Excellent Work! Repairs done in a timely manner and very reasonably priced! Would definitely highly recommend.

ol
Review №100

Definitely would go again! This place was great customer service and for an affordable price. The lady was also extremely fast. I looked through one magazine and barely started the 2nd one !! I went on a Friday at 5 pm.

Information
49 Photos
100 Comments
4.3 Rating
  • Address:12140 O'Connor Rd, San Antonio, TX 78233, United States
  • Site:https://www.cellphonerepair.com/san-antonio-northeast-tx/
  • Phone:+1 210-788-8373
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Computer service
  • Computer support and services
  • Electronics store
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:10am–4pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:Closed
  • Saturday:10am–7pm
  • Sunday:10am–7pm
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