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Super Sudz Car Wash
2410 Thousand Oaks Dr, San Antonio, TX 78232, United States
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12
Review №1

I came in with my dirty Dodge Challenger and came out with a brand new car! Really great prices and amazing service. I was helped by a man named Sebastian and he was very clear about packages and explained the process very well! I was able to quickly pick a wash and be out in a very timely manner. I would recommend this place to my friends in San Antonio. Will be coming back soon

De
Review №2

This car wash is horrible. No professionalism. These 2 aren’t friendly to me I guess I could call it profiling. I’ve watched them do other vehicles a lot better than mine. Unless you tip these 2 they do a horrible job. They are selective about what you vehicle gets even though you pay the high price to get it clean. They only wash down one side of your vehicle instead of all the way around. I had to ask them to do that. Today a Hispanic man and blonde girl did my car. Horrible job . The guy just ignored me. He started me through car wash without brushing it down so I stepped on the brakes. It was extra dirty so that is what I paid for. The left dryers are not working right. This is the 3 rd week my left side of my car has had left water all over it. They don’t care anything about it. I have asked for ownership number and they won’t give it out. Has gotten really bad since sold. The male needs to be fired. He is so rude. Hispanic guy just stands around and watches. Only on Saturday afternoon is when I get the best service.

br
Review №3

Incredibly frustrated with my experience here. Awful customer service and unscrupulous management. I visited this car wash for the first time, recently, and the pre-wash attendant wasn’t able to remove my radio antenna. I asked him if he thought I should go through, given the fact that there are signs saying to remove it before entering the tunnel. The attendant said it ought to be fine so, based on that, I went ahead and proceeded with the wash. Well, the machinery inside grabbed the antenna and ripped it out of the sheet metal creating a giant hole in the side of my truck. The attendant took my information and I received a call, roughly a week later, and the car wash refused to do anything about it. They said that, even though I entered the wash based on the attendant’s suggestion, it was still my fault that I went ahead with the wash. The attendant told me that they know this happens once every few thousand trucks, but still sent me through anyways. Now I have to replace an entire panel on the exterior of my new vehicle because of this company’s negligent employees.

Fr
Review №4

I don’t think I’ve had a better car wash than at Splash Express. The workers were extremely nice and thoughtful, a young man named Sebastian made sure that every spot of my accord was touched and cleaned. I honestly don’t think of another car wash I would go to besides splash express. 5 stars! Excellent customer service!

Li
Review №5

I love this car wash! I visit about once a week and love how quickly I can get my vehicle clean. I do a lot of off-roading and have a lifted vehicle. Even right off the trails my vehicle is sparkling again, inside and out, with barely any time, effort, or expense. Thanks for helping me maintain my ride!

A
Review №6

Great wash. Got the monthly membership and have found it worth the price BIG time.

po
Review №7

An amazing car wash that can double as an experience. I make the 30 min commute to this specific wash almost weekly, even though I have to go out of my way, as I am incredibly pleased with their results. The employees are wonderful and hard working, especially the (short) hispanic one. A must visit if looking to wash your car in San Antonio.

He
Review №8

Honestly was unsure of this place but boy they took care of my Corolla! I had just come back from an off-roading trip near Pelican Island and I honestly thought I wouldn’t be able to get all the dirt stains off but wow was I wrong. There was a nice young man named Sebastian that was friendly and engaging and not only that but he made sure that my car came out looking like new! Looks like I have my new spot to wash my cars at 👍

Ah
Review №9

I always feel worried whenever i go to a car wash as I get racially profiled as a “dirty Arab”. But this wash was different, not only did my new red Tesla Model 3 2021 with white interior come out shining, the staff was very friendly and cautious while cleaning, super polite as well. Shoutout to the hispanic kid (I think his name was Sebastien) for being extra polite and taking extra good care of the car, this man sounds like he will always go that extra mile to ensure his customers leave happy and satisfied with their wash.

De
Review №10

My first time here. Attendant knew I was struggling to pay. He came over and talked to me and then assited with payment. THANK YOU!! I signed up for a monthly unlimited membership. Fast service, good quality and vacuums are super strong!

in
Review №11

So I’ll start by saying I always pay for the best wash $15. I’ve been going here for a few months at first I was super Impressed so I didn’t mind the high price for an AUTOMATIC wash. It’s a really good automatic wash. It left my truck and tires with a great shine that lasted a couple days. However the last 2 times I went I was disappointed. The first time it was close to closing so I didn’t think too much of it when the kid rushed through my prewash and missed the bird poop on the side then took the towels up before I got a chance to use them. But today I went back. No where near close to closing time. It was several people there and multiple doing the prewash so I thought for sure I’d get a good wash. NOPE! Bird poop still on the side of my truck. Then I was told they no longer offer towels. Unless you’re a member of course 🙄. I won’t be back!

Lu
Review №12

Why is it so hard to cancel monthly membership phone numbers still don’t work . Who do we contact to cancel membership

J
Review №13

I just purchased a new vehicle. I used the super sudz on 1000 oaks and henderson pass the machines ripped my mirror off Sebastian is the one who prewashed and verified there was no previous damage before entering wash. The machines ripped my mirror off I was given contact info to contact owner left several messages over a course of 1 week no response I stopped by several times the owner is never there and no one will take the time to discuss. This is not the first time vehicles have been damaged and the owner does not take Responsibility. All I wanted was my mirror fixed on my new vehicle WOW I used this location for a couple of years but never again $300 mirror new car they will not respond have to take them to court to get resolution

Ra
Review №14

I love this place! They wash your car down before you go into the carwash. My car always looks great and the monthly wash pass is such a great deal!

Be
Review №15

Splash Express Wash suggests a lot in their title, and they deliver. Hell yeah they do.

Sh
Review №16

I like the fact that one can vacuum there with no extra charge!

Ru
Review №17

I have had a membership for awhile and love the towel exchange each time I have gone to get my vehicle washed. I appreciate the attention to detail during the pre-wash scrub down! Thanks a bunch! I have to mention that their staff is always friendly! Keep up the great service!

Ja
Review №18

The owner is awesome. Free vacuums. Great service. Love it.

Ma
Review №19

Good service and great prewash. And strong vacuums!

Ch
Review №20

Update: response to owner. Thank you so much for taking the time to read our comments. I’m a little embarrassed by how angry I was in my last review. I’ve updated the rating to reflect appreciation for the professionalism in your response, and to make it more reflective of my average experience. I do have to say this is still my favorite car wash. Is there any chance you’ll extend hours at night. Personally I get off work at 6 on a good day so I have to rush over there and haven’t made it at all this week I keep getting there after 650 and the entrance is already blocked (this is not a complaint) just a request that you consider extending hours or having extended hours at lest one day a week....? Fingers crossed. Thanks again for the month and the time you take to consider our concerns.ORIGINAL POST:I am sorely disappointed in the customer service from today, October 8, 2020. I started vacuuming at 6:50 pm, realizing they closed at 7, but having to get here late due to work; I was rushing. I had my mats out, car doors open, therefore it was obvious I was still finishing up. The attendant was moving around shutting down the lanes, passed by me twice and could have politely n warned me he was cutting off the vacuums at 6:55 pm, but didn’t. So I was attempting to do the backseat and all the sudden no suction. I was especially disappointed because i’ve continuously held a monthly membership here, and chose this location specifically because of the professionally friendly and helpful interactions I’ve had with every other attendant. This attendant did not even speak to me when i drove up, i brushed that off because everyone has a bad day; but while at work you’ve got to leave your baggage at home and put on a friendly face.

Ta
Review №21

Honestly. This is the first automated car wash Ive been too that put more effort into the car before it went through.

Jo
Review №22

Nice quick car wash, manager was out helping cars at the payment machine. Was very friendly and kept the line moving. They gave a good prewash scrub all around before entering the machine.

Co
Review №23

Came through this car wash the other day and didnt even realize I lost my front license plate. I couldnt get ahold of anybody on the phone so I drop by and ask Paul if he had seen it. He was kind enough to stop what he was doing going to go into the office to look around and what do you know he found it. Yall make sure yall go see him and tip him something good for his work. Thanks Paul

El
Review №24

Go to for quick car wash

Ma
Review №25

Wash really good, the vacuum is high efficient 👌

Me
Review №26

The bug buster wash got all the bird stuff off and it was all over my car! The gentleman there really scrubbed my car and I am so grateful, Ive never had that kind of thorough service, I definitely recommend this place!!

ma
Review №27

First time I visited, my car had to be rewashed. Owner did hand me some towels, but it was still pretty bad. Couldnt use vacuums because of covid-19. First impression was terrible. The owners treatment of employee and comments he made to me! That he pays him! And I should not apologize. Bothered me so much so that, i went back and gave that young man a $10 tip. I again tried it 3 days ago for a quick wash. My vehicle is only 5 months old. I drove straight home. And didnt drive again till yesterday late afternoon. Before leaving I noticed a scratch on the passenger door, it is a straight line, and above handle. I called to ask if business had cameras? Left message. Yet to receive a call. Will give it one more day.

Ke
Review №28

Best wash I know of, I drive up from downtown. (the first vacuum, closest to Thousand oaks had a clog this last trip.)

Ri
Review №29

Be careful driving through this wash the last roller ripped off my wiper blade bent my wiper arm and the blade in the roller beat across the top and deck lid of my car I told attendant he watched video so did gen management both agreed it shouldn’t have happend I have a certified Bmw the owner refused the estimate I received from bmw and refuses to pay for damages ! All he offers is some no name shop to mess with my car ! SO WARNING ENTER THIS CAR AT YOUR OWN RISK IF ITS DAMAGED THE OWNER WILL NOT MAKE IT RIGHT !

Je
Review №30

Always a good experience here, especially the FREE areas where you can vacuum and clean out your vehicle.

co
Review №31

Quick and the wax was good. Truck looks flawless.

Pe
Review №32

BEST CAR WASH IN THE STATE OF TEXAS!!!!!!Super customer service and go buy the $30 a month car wash and you will definitely get your money’s worth !! I love this place this is the only car wash I go to in San AntonioI love supporting my small and local business

le
Review №33

Crazy good car wash!

Br
Review №34

Truck sat for awhile the attendant rinsed it off and brush it went through the wash truck came out really clean they have microfiber towels to get the little bit of water that was left on tailgate and free vacuum

ro
Review №35

My car always comes out clean, to include the tire rims. The vacuum always have strong power and pick up really well. I love that they lower their price later in the day.

Cr
Review №36

I have the monthly membership. They do a great job and I can go as often as I want for less than the cost of one wash at Wash Tub.

Gr
Review №37

Super great car washThe workers are greatA car wash that really cleansLove the the way it leaves your tiresGreat deal as well

Vi
Review №38

Never disappointed with the quality of my wash or the customer service! Kind, hard working and go the extra mile for their customers! Recently I came back to San Antonio from a long drive to McAllen and got here just at closing. Jesse (the really cute smiley one) had been closing down for the evening, allowed me to run my car through so I didn’t have to go the next day with my car filthy and covered in bugs from the drive. Just one of the things I LOVE about bringing my business here. The owner Derek is always here as well working hard with his team and his work ethic and quality I’ve been able to see is what makes their company so successful and the reason so many keep coming back! Plus they remember my name and daughters name when we come here...love that personal touch because it is hard to find these days!

Ga
Review №39

I came in with a completely filthy vehicle(on the outside) I payed for the works. They spent extra time removing the bugs and debris from the front of my vehicle and the results after I came out were terrific. As good as if I had spent 2 hrs scrubbing it myself. The Vacuums had excellent suction. Would highly recommend.

Co
Review №40

Quick and ez way to get your truck clean. Free vacuums available.

Ta
Review №41

Free vacuum. Is dope. Little pricey for quality but not bad.

Tj
Review №42

I shouldve asked the young man I always see working here for his name but nonetheless he has a very patient and impeccable customer service mindset! I came in 2 minutes before closing and he let me go ahead and wash and even came to help me do a quick vacuum inside the car. His generous attitude will keep me coming back in addition to a great car wash and amazing vacuums!

Me
Review №43

Great car wash, friendly customer service!

Al
Review №44

Arrived at the peak hours of the day (sun was coming down hard) and the staff was still out there with friendly greetings. Great detailed wash with clean and fully stocked area where cars can be detailed and vacuumed. Staff readily available if anything is needed. Will return!

Ed
Review №45

Great price! Staff is always helpful and friendly!

M.
Review №46

Best car wash around! Great packages, staff always on their game and cheerful, owner Derek is a great guy, and it’s right by my house. Great prep work too!! Makes a difference. 🙂 Winner winner!

Ja
Review №47

Very friendly staff, and clean property. I assume I met the owner. He told me it’s important to him that the vacuum cleaners are great; you can tell he maintains them really well, and they do work great! Please don’t take advantage and use them without paying for a wash. They obviously work hard to keep things up to par and deserve to have paying customers.

Ro
Review №48

The second time I came here and they made very poor detail cleaning 😪 my car was still dirty the mirrors and the front. And the space was very smaller or the velocity for the is that high and that moved my mirrors all the time.

Iv
Review №49

Meet the owner personally, outstanding and stand up person. He’s out there daily doing the labor with his team members. He put his soul into these washes and the quality shows. Great Car wash.

Ju
Review №50

First time here and machines worked great. Staff was friendly and owner introduced himself and came to the dryers to make sure I was satisfied. They also offer free micro fiber towels to use. This place is great!

Ma
Review №51

I paid for the best car wash available. The kids that prepped the car did ok but the wash cycle went through too fast. I wound up with soap streaks and spots from not getting rinsed and dried correctly. :(

Bi
Review №52

I’m pretty reasonable when it comes to going to a Carwash. There will never be a perfect Carwash but The bottom half of my car looked like it hadn’t even gone through the wash. I watched the car in front of me get scrubbed meticulously but they didn’t even touch my car. I purchased the $6 wash and now I know they obviously don’t value the cheaper customers. So for $6 I got to go through the wash then get out and have to hand wash the bottom half of my car. I would of given them 1 star but they had towels for me to wash my car with after. I would not recommend this car wash.

Ra
Review №53

I always go here for a car wash because it is quick and consistently good. If you hit it at a time when there are no other cars waiting, you can be in and out in 5 minutes. There are powerful free vacs available after any wash if you wish to use them.

Jo
Review №54

Drive thru wash does a solid job. Attendants always friendly not cheap but enough options available to chose from. Free vacuums are convenient but all of them can be in use on a normal weekend day. They offer monthly packages but its not clear on how to purchase them.

Mi
Review №55

Great location and offers a quick clean. They were even nice enough to take off my antenna so it didnt break.

Da
Review №56

Good prices for the different carwashes. What really makes it worth the price is all the prep work the attendant does. Scrubbing, spraying and removing all the excess dirt prior to going into the car wash.

Au
Review №57

You pay what you get simple is that ... Good Luck trying to cancel your membership! Im trying to cancel my membership and no luckNeed to post numbers and website that worksGot my membership at the one on 2410 Thousands Oaks 78232

Ga
Review №58

Great wash with soft brushes. Good choices on wash options. Free vacuums at your disposal after you get your vehicle washed.

Li
Review №59

LOVE this car wash! I drive for Uber/Lyft, so I have to keep my car clean constantly. The owner and staff are always super nice and provide great service! They provide towels and vacuum with every wash, which starts at $6! Highly recommend! 😊

Je
Review №60

My favorite car wash in the city. Always clean and the vacuum cleaners have super powerful suction ability. The price is just right too, especially if you purchase the wash card. A++

Ca
Review №61

Car wash was great, cleaned my car really well. The staff was very friendly and courteous and efficient. All equipment worked good, an overall great place to get your car washed.

De
Review №62

I always suggest getting the $15 wash, it comes with everything needed to keep your car looking shiny, and brand new, plus it has a 2 day rain guarantee (receive another $15 wash if your car is rained on, bring it backwithin 48 hours with receipt). The attendents always do a wonderful job prepping the outside of your car as well (Tips are always appreciated). And if that isnt enough, the vacuums are always free with the purchase of a wash!!

Ch
Review №63

I have updated my review of this location from a 4 to a 5 simply because the ownership have proven that they care about taking care of their customers. We have had two minor incidents that required their involvement, and they have been great to us on both occasions. I feel very comfortable doing business at this location as a result.

je
Review №64

My husband and I come here several times a week. Way better than most places, even the wash tub. It is great that you allow your workers to accept tips.

St
Review №65

First experience was a good experience. I think I found a new place to get haircut!

Sa
Review №66

Moved into a new house and this is our go to car wash.

At
Review №67

Car wash was great so was the free vacuum. The car wash attendant KJ was awesome! When I stupidly locked my keys/phone in my car he didn’t hesitate to lend me his phone so I could call Pop a lock. Thank you KJ!

Al
Review №68

Free vacuums. Free towels. My goto car wash in the area

Ma
Review №69

I liked the wash so much I bought the membership. Free Vacuums work great too.

Co
Review №70

Scrub-A-Dub Car Wash is an excellent choice for your car treatment. The staff is very kinda which says a lot about the way the Managers interact with them. Take your car in and let it shine!

Na
Review №71

We loved this place. They have vacuums & dry towels to use after the car is washed.

ad
Review №72

Good place to bring your car for a wash. The car wash leaves your car clean as can be and the complimentary vacuum cleaners are a plus. It never really gets to busy even on the weekends, so this place has quickly become my go to spot.

Ma
Review №73

I stop here almost everyday and use my monthly pass! Well worth it and the staff are great!

St
Review №74

My 10 year-old son and I enjoy visiting this Scrub-A-Dub Car Wash location. He enjoys the colorful Red Rhino Molten Shine Foam Bath. I enjoy a clean truck. The price and the clean is on par with other drive through car washes. What sets this car wash apart is the outstanding customer service. The adult manager / owner (?) is often onsite. Here’s a guy that totally gets customer service—always smiling, always friendly, and always helpful. He works the drive through and the free vacuums. He’s chatting up customers, scrubbing down vehicles (pre-wash), and making sure customers are aware of the courtesy towels. I probably drove him nuts my first time visiting. He guided me through drive and reverse as I struggled to line up my truck with the drive through one day. LOL Nope—never would have known I inconvenienced him at all—all smiles and totally helpful.

RO
Review №75

Pre wash could be done for $6 paying customer as a couole other companies do. But its a good car wash spot

El
Review №76

The attendants are thorough with the prewash. Good price. The vacuum suction rocks. It will suck it all up! Very good price. Vacuums are free.

Co
Review №77

Fast and inexpensive. Always get a great wash and the free powerful vacuums encourage me to finish the job.

Ry
Review №78

Nice car wash and good prices. Have vacuums that you can use at the end too.

He
Review №79

The vacuums are awesome!!! I have used this place a few times and the car wash part is pretty good for a drive thru. The detail in the pre-wash scrubbing varies with the employee on duty and I think if they know you or not.I paid for the same top wash as the guy in front of me and the attendant practically washed the vehicle with the scrub brush, pausing the pulling system, to work on it longer. I got a walk around and my grill brushed in the amount of time it took my car to get pulled forward.The vacuums are awesomeness though. And you do get a good wash. Will still go to this carwash but wont pay for the personal scrub feature anymore.

An
Review №80

Great place to have your car washed. Friendly staff.

Sc
Review №81

Car wash is great, but the credit card reader is finicky.

Me
Review №82

Vacuums work very well. The staff is very friendly and helpful!

Ta
Review №83

Best service around!!

Ja
Review №84

Free vacuums can awesome wash! Cant get better and for the price got to love it

Da
Review №85

My car came out peaty clean

Ar
Review №86

Excellent service, very friendly staff... very tentative to my cars appearance!

Ki
Review №87

Met the owner, was very kind and professional. Great customer service. Send your friends and family!

Wi
Review №88

With a drive through wash, youre supposed to brush the front & back and on their lowest selection, they say they dont which doesnt clean the car. I had to go through twice and they decided to brush. They try to be too cheap

Ma
Review №89

They did not honor a rain check. Said I would never come back and it’s been 2 years since I’ve gone and now I get all my cars washed at the wash tub

Ch
Review №90

Awesome service. My car looks great!

Mi
Review №91

Awesome service - the owner is incredibly caring and this place is top notch.

da
Review №92

Never a disappointment

Er
Review №93

Had a problem with the automatic wash on my initial visit but left a message and management called me back and made it right. Would recommend and will come back to this wash.

Mi
Review №94

I give you a zero if i could. I spent $10 on your automatic wash getting the ultimate wash and guess what you tooj my money from my credit card and you machine wouldnt work nothing

Ve
Review №95

Best car wash ever and free vacuums!!!

As
Review №96

Love the vacuums!! Free with a wash and they are really powerful!

Do
Review №97

Quality service, great price!

Ar
Review №98

Good place and not too expensive, free vacs at the end too

Ni
Review №99

Easy clean fast efficient and offers free vacuuming

Ca
Review №100

A Good clean wash this place will give.

Information
18 Photos
100 Comments
4.5 Rating
  • Address:2410 Thousand Oaks Dr, San Antonio, TX 78232, United States
  • Site:http://www.scrubadubtx.com/
  • Phone:+1 210-595-7746
Categories
  • Car wash
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–7pm
  • Sunday:8am–7pm
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