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Access Transmission
3255 Thousand Oaks Dr, San Antonio, TX 78247, United States
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Am
Review №1

They were friendly and did thorough oil change. My car runs like new and its never ran this great before. I have an 04 mercury grand marquis ls and it always needs servicing and now its running like a dream thanks to them. Awesome place!

Ba
Review №2

This company did a phenomenal job on my Jeep Grand Cherokee and it took less than a week for me get back on the road with it. Great quality work and super friendly staff. Would recommend for any transmission issues!

Fa
Review №3

DO NOT trust your vehicle to this place unless you want them to use it as a personal vehicle for their personal errands. Also, when you come and leave a review the owner Darin likes to claim he doesn’t know who you are or that he has no record of you when he knows exactly who you are. Just look at the other 1 star reviews below. If I could give this place 0 stars I would. My husbands vehicle was there for 2 and a half weeks and the owner just kept asking for more time all while his people were using the vehicle for their personal use.

St
Review №4

I took my 2015 Nissan Maxima here and dealt with Darrin. They were very honest and professional. When I took my car in they informed me they were very busy and told me that it would be a while before they could get to it. Because of all the good things Ive heard about this place I decided to go ahead and wait it out. I am glad I did...I initially took my car to a local Nissan Dealer and they told me it would cost $5500 to fix the transmission. Access Transmission got me out the door for almost half of that and the repairs didnt take near as long as they first told me. I would recommend these people to anyone that asks for a transmission shop referral..

So
Review №5

Access Transmission was able to fix my transmission leak that I figured was not repairable. I was about to junk my 2011 Lexus RX350 , but they were able to fix it at a very reasonable cost. Good work. God Bless

La
Review №6

Can’t say enough about how great Darin’s service was and how much money they saved me. My 2005 Chevy Silverado has never ran better.

Ca
Review №7

They did an awesome job and had wonderful customer service. Darin and his team walked me thru every step of the process and there were no surprises.

Ce
Review №8

Very well recommended transmission shop; not only do they specialize in transmissions but they also do a variety of mechanical work. They have reasonable pricing & they get the work done in a timely manner!

TI
Review №9

Good job on my 2001 cadillac deville shifts grate very happy with every thing

Ra
Review №10

They repaired my 2002 Ford ranger and it shifts perfect. Thank you access transmission.

At
Review №11

These guys are honest and great to work with. They have worked on 2 of my Jeeps in the last two years and did a great job on both. Cant beat the price too! Thanks again 👍🏼

Me
Review №12

The owner was super friendly and helpful! Amazing staff!

Ry
Review №13

This is a family owned business and it shows. They truly care about providing quality service.

li
Review №14

I was quoted 8k for transmission . A friend referred this location and from the first call with Darrin they were honest, and quoted me a price and time frame . Immediately they picked up my vehicle from another location and fixed my SUV even gave me a discount for my Uber use! That was amazing customer service. Will never take my vehicle anywhere else. Thank you guys for an amazing job !🙏

Ir
Review №15

I called Darrin to fix my grandmother’s transmission on her beloved BMW. Not only was it fixed in a timely manner, but they went beyond there service to bring “Granny” home at no expense to us. Thank you Darrin, and your awesome team of Transmission Techs doing there best at what they do to get the job done right. This place meets all customers standards of excellence service.

Bl
Review №16

I’m grateful to have found this business. They are professional, thorough, timely, work with very high standards, not to mention their respectfulness to women which is truly appreciated. I definitely recommend them. Give them a try before going to the others. Thank you to Albert and the team.

Ch
Review №17

I came here a while ago to have my transmission rebuilt on my Hyundai Accent. The first time I took it in it cost me $1900 to have it rebuilt. After getting the car back 3 WEEKS later, the car ran fine for 2 days and then continued to experience the same problem I took it in for. After taking it back and being without my car for ANOTHER 2 WEEKS, the car STILL was not fixed and they had me pay $60 to replace another sensor. Dissatisfied after spending lots of money and time trying to get this resolved (and it clearly was not), I basically had to argue with the owners son before the owner stepped in and personally went on a ride with me to experience the issue first hand. After countless times of them trying to tell me it wasnt the transmission that was the problem the owner finally experienced the issue with me in the car and ran the codes and could no longer deny that it was the transmission. They fixed the issue and FINALLY the problem was fixed. I would never recommend this place to anyone. Find literally any other shop. Darren and his team are awful

La
Review №18

Pretty good service. People are very friendly and accurate with this company and have explained everything to where i understood every aspect. I would highly recommend to my family and friends !Thankyou Access Transmission🤗

Br
Review №19

Can’t say enough good things about these guys. Went to another trans shop first for a quote and access was literally 1000 dollars cheaper on my 2012 dodge 2500 trans rebuild.

Al
Review №20

Recommended by Rubins automotive. Last time I take their advice.It took access three weeks when I took it in. Finally it was done, for $2150. But 3 months later it started making a loud whining sound in all gears. I took it back and told them what was happening. They said they would check it out. After a week, I called to check on it. They didnt seem to know why it was there. I reiterated the problem, they said their top guy would diagnose it.Another week, nothing. I call again, they seem to think I was complaining about a leak. Im quite sure they know that manual transmissions rarely leak. Once again, they didnt seem to know that it was there for a loud whining sound.After another week, I showed up in person. They hadnt touched it, and were quite clear that they had no intention of listening to my complaint, or doing anything about it.Their $2150 repair of a chevy manual transmission lasted just over 4 months, and almost a month of that was sitting in their shop.If you love getting ripped off and stranded when your expensive transmission job smokes and locks up during rush hour, by all means, go to access transmission.

FR
Review №21

Darin and his team are best the in San Antonio no doubt. I had to bring in my mustang for repair and in proper time it was finished before spring break. These guys are my to go and you cant beat the prices.

Bu
Review №22

They do not fix your car bad place

As
Review №23

Top notch work done here. Have been using Access Transmission for a number of years and have always received great service. Thanks to Darin and the team.

Ro
Review №24

Great people great service

La
Review №25

Darrin was a very big help excellent quality work ... perfect customer service i will deff recommend this place thank you

Ca
Review №26

Great prices with very honest and trust worthy people! They did a great job on my 2003 chevy silverado transmission overhaul. Would definitely recommend.

Mi
Review №27

Great friendly service. Treated like family. Highly recommend.

Zh
Review №28

They have great customer service and great pricing. Highly recommend

Da
Review №29

Best place eever!!!! I had my jeep worked on at this at this shop . excellent work , and tino, elu , Darin And his son are awesome.

Te
Review №30

Great service price is reasonable, highly recommended, thank you Darrin and your team.

Ar
Review №31

I went there this place definitely has my likes! Thanks JR for the reasonable prices and fast work. Very satisfied. Referring people over there whenever. 👍👍

Br
Review №32

True quality, very attentive, informative with consistent updates. I have 100% trust in them. Ask for Darren!!

ma
Review №33

Went there to get my transmission worked on and they were great. Great service all the way around. Thank you for your service. Definitely going back.

Ca
Review №34

My transmission went out all of a sudden an I called Access Transmition and Darrin took great care of me and my car. Thanks

El
Review №35

My 1995 Bronco was only shifting at maximum RPM. It was not a smooth shift as before. I dropped the transmission pan and changed the filter. The pan had very few metallic shavings in it. What I would consider normal. I had it towed over on a flatbed and dropped it off on a Sunday afternoon and placed my keys through a broken shop window pane. I noticed on the shop door that no operating hours were posted. I informed them of the problem and waited until Friday to call them back. The person that I talked to said that they didnt have an answer yet. I stopped by on Monday after work and I saw someone driving it around to the back of the shop. I talked to a man in his 30s and he said it would be about $1,600 dollars. If you dont feel right about something, dont continue forward. I didnt feel right about it. I had the same flatbed tow truck pick up my Bronco and take it to a shop near my work. I had read a few hours on Bronco and F150 sites and found a note that had the same problem that I did. He replaced his Throttle Position Sensor (TPS). A 30 dollar part. I asked the local shop to replace my TPS and he charged me 60 bucks. My transmission shifts like smooth butter now and has for the past 6 months. Stay away from this place. Far away.

Gi
Review №36

Awesome company!

Ja
Review №37

They did an amazing job with my Ford Taurus. My acceleration is much better. I would recommend them. I was in no hurry for them to repair my car.

Fa
Review №38

First time customer. BMW transmission rebuild. Price was very reasonable especially considering it’s a BMW (Bring My Wallet). The turn around was 5 days from drop off to pickup. The car runs great. I’m very pleased with this father son ran company. Good people, good service, good price. I highly recommend to anyone needing service, diagnostics or repair/replace for a transmission. Ask for Darren Jr/Sr! Thanks Access Transmission!Almost forgot; 2 year, 24k mile parts/labor warranty.

Un
Review №39

I had a 1993 5.0 GT and it was standard my transmission was shot I took it to access my aunt referred meI am very pleased with their work will definitely be using them again Awesome work thanks Darrin

Le
Review №40

I would highly recommend visiting location, very fast, very friendly service, no issues with my vehicle since then. Awesome place to take your vehicle!

Ju
Review №41

Fast and great service on my 2004 chevy silverado 1500. They overhauled my transmission and it runs great now.

Gr
Review №42

Usually i dont do this sort of stuff leaving reviews but i just felt the need to say good place will have me sticking with them here for my vehicle for anything more in the future. Thanks guys hope you see this!

Jo
Review №43

After having some issues with my 2014 Chevy Corvette, and speaking to some family members I was referred to Access Transmission. The price quote and time frame for repair was great. My baby is now back on the road running like new. Thank you Jr! I will definitely be recommending you guys to family and friends.

Pa
Review №44

DID A GREAT JOB ON MY 2007 CHEVY SILVERADO NICE SHIFT BETTER THEN IT WAS NEW FROM TOM BENSON CHEVY THANK YOU FOR THE GOOD SERVICE AND GETING IT DONE IN GOOD TIME

Ko
Review №45

I went to see J.R when I needed transmission work done on my 2016 F-350 Heavy Duty and he did a fantastic job. Had my truck running in no time and I haven’t had any problems with it since. Completely recommend you stop by if needing any transmission work done.

Jo
Review №46

I took my car here to get fixed n they did an amazing job n in a reasonable amount of time. It was about a 2 day turn around before I got my car back and my 2012 mercedes has been running amazing. We went out of town n she worked like a charm. Highly recommend this place so if u chose to stop by see JR hes the one who helped me.

Pa
Review №47

Good service definitely will be referring friends and family. Happy with the work.

Di
Review №48

Very professional place! I got my car fixed with them , haven’t had any problems since, everything runs well.

Ja
Review №49

Took my 07 impala to access transmission Got it back And in fast time too! Thank you to a great staff

Co
Review №50

Good turn around time getting my vehicle backVery pleased.

Be
Review №51

I called, got a price, got my vehicle picked up and a call when it was ready. Personnel were very friendly (even witty, lol) and, so far, Im absolutely thrilled with the results. Would definitely recommend!

Ru
Review №52

I took my 2010 Corvette to J.R cause i was having transmission issues n he had my car done in a short period of time and very great service. Im one happy customer and recommend for anyone needing work done to stop by and see J.R

Cr
Review №53

I have been going to Access Transmissions for years now n always refer my family there. They do the job right n have excellent customer service. J.R was such a great help

Ca
Review №54

They were courteous, friendly n informative about work needed n cost.

Mi
Review №55

They did diagnostics on my car, (which could have been as simple as driving it around, Im unsure) and determined that the problems i was having with my station wagon were not a result of the transmission. It was a HUGE relief and their integrity and honesty have ensured that if i ever DO need transmission work done, this is where i am coming! Excellent customer service and it inspires confidence in the quality of their work! Thanks Darren!

Vi
Review №56

We have been really happy with the work that Darren and his guys over there have been doing. We use him for our transmission repairs on our customers cars. Hes been able to handle our Jaguar transmissions with ease. He has a great price and he preforms quality work. Its a family owned business who will not take advantage of you. Will definitely be using them a bunch in the future.

Ma
Review №57

I WAS VERY PLEASED WITH MY SERVICES HERE, J.R WAS VERY HELPFUL WITH DETAILED INFORMATION ABOUT MY 2015 HYUNDAI SONATA! AND NOW MY CAR IS FIXED AND RUNNING! I COULDNT BE MORE GRATEFUL FOR THESE GUYS!

21
Review №58

They are honest, skilled, and affordable! I wouldnt trust any other transmission shop. If you need transmission work give Access Transmission a try you wont be disappointed.

Ad
Review №59

Good service. Darren was a great help with my 2012 dodge charge. Awesome job thanks darren for the great transmission work.

Lo
Review №60

I cant believe I havent reviewed Access yet. I have been working with Access Transmission for years. I own an auto repair shop here in San Antonio, most of the repair shops here in town use Access for transmission rebuilding. If the pros trust them, you certainly can too! Great warranty, great service, father/son business, you cant go wrong!

co
Review №61

Best pricing I could find and quick

Ma
Review №62

Darren and crew were extremely helpful and professional when I dropped off my truck to them to have the transmission looked at. They listen very well, drive the vehicle to make sure they know what theyre looking for before they start, and the best part is that they do not charge to run an inspection on the vehicle. I would absolutely recommend Access Transmissions to any and everyone.

Jo
Review №63

Wish I didn’t have to give one star! Had to leave one to warn everyone to stay away from this place!!! Darin the owner should’ve had a mask on when he robbed me. Took a truck to them 3 times and they could never get the transmission right. Every time they had it I was out a truck for 2 weeks. The last time I got it back, did not even make it out of the parking lot before I lost the transmission again. Had to take it to another transmission shop to find out that the work that ACCESS TRANSMISSION had done was all wrong!! They used wrong parts, even tried to rework my bell housing instead of putting a new one on! Needless to say! I payed double to get my truck running again. They lie, cheat and steal your money. Don’t use these people! Find a real transmission shop!

Ed
Review №64

I’ve been going here for the past few months and Darren has been a big help on fixing my car would 100% recommend

Th
Review №65

1999 VOYGER GRATE JOB THANK YOU

Mi
Review №66

I took my 2014 Camaro to get fixed and they did an amazing job I will be coming back for any car problems nice employees thank u Darren.

Me
Review №67

This place is horrible. DO NOT TAKE YOUR VEHICLE HERE! They kept my vehicle for over a month and I got it back in worse shape than when I dropped it off. No communication what so ever if I wanted an update I had to call. They kept promising me it would get done and they never fixed it. The manager was very very rude and disrespectful towards me. I got the car back with an exhaust leak, an oil leak and gas leak. Not even sure what all they did but I cannot drive the car now. Beware DARREN is very very rude after you drop off your vehicle.

De
Review №68

Brought car to shop for esstamet told them losing transmission fluid only smoked when transmission fluid was full. Was told it was caused by engine oil leak. Took to Option transmission an found that the transmission modulator was bad causing the transmission fluid to be burned in exussed burning fluid.

Ra
Review №69

Affordable service took my 2015 Mercedes in to get fixed Darrin was very helpful totally recommend!

Bi
Review №70

Just picked up my truck, it had drive-line issues.They did a great job and in a timely manner. Great customer service and staff. Always courteous.Give them a try.

he
Review №71

Had trouble with my 2014 GMC transmission and I took it in and darren helped me out. He did an amazing job and had my vehicle working in no time. 👌👌👌😁😁😁

Gu
Review №72

Darren helped me and did a good job working on my 2013 Chevy truck

Ma
Review №73

I was referred to Access Transmission by my local auto mechanic. I had a noise in my truck every time I shifted that we all believed to be a transmission issue. I dropped my truck off to be evaluated and two days later I was called to pick it up. I was told that it was not a transmission issue and that there was no charge. I was very grateful to the people at Access Transmission for their honesty and integrity. I recommend them to everyone I know now because of the great experience I had with them.

Er
Review №74

JR worked on my 2012 BMWhe did a excellent job . High recommend .

Sh
Review №75

Great service and reasonably priced.

Ju
Review №76

Best customer service. Gave me a cold fresca for the wait!

Vi
Review №77

These guys really got me out of a bad situation. I needed my transmission rebuilt and come to find out my transmission case had a huge crack in it, not only did they rebuild it in a timely manner but they were able to find a good used case for a lot cheaper than I could find. If you have any transmission problems go to these guys first before you see anyone else.

Jo
Review №78

My father has had 3 transmissions done at Access, all great experiences. I called on a Wednesday to request a quote and they gave me one. The next Thursday I had my van towed to Access. They originally said the van would be ready in the following Tuesday. I had not heard anything from them so I stopped in on Tuesday, they had not started working on it yet. Now the day would be Friday for pick up. Again I had not heard anything, so I stopped by in Friday, not yet- Monday after 1PM. Today, Monday- no Van- should be Tuesday after 10AM. Darren told me on the phone there were complications, and if I didnt want them to fix it, just come pick it up now and do not pay anything. At this point I just need my vehicle repaired and/or returned.

Ar
Review №79

..best service!! Super nice. Great flavor!!

Jo
Review №80

I took a classic car to an intermediary shop for a transmission leak. After removing the transmission, they sent it to Access for repairs. Once I got the vehicle back, I discovered the leak was much worse than the original issue. I returned the car for warranty repairs. This time, the shop took the entire car to the transmission shop (Access). Another week later, I retrieved the car with work completed. Two days later, the vehicle was again leaking transmission fluid. After two attempts, and having sold the car in the midst, I was not comfortable taking it to this shop again; nor was the buyer. The real kicker...neither the transmission shop, nor the intermediary shop provided any remedy. I guess the solution was to deal with the leak and invest in transmission fluid or leave the car perpetually in the shop. Buyer beware.

Da
Review №81

Do not take your car to this place!! They had my car (1968 Mustang) for over a month and never worked on it at all. Every time I called I spoke with Darrin and he reassured me that it would be ready the next week but the time never came when they fixed it. The guy just lied even though they werent trying to fix it. I would never ever take my car to this place again! Garbage customer service...actually no service cause they were prob too incompetent to fix my car

bo
Review №82

Got my transmission overhauled in a timely manner. Very pleased. Very competitively price. And will be referring Freinds.

An
Review №83

Great guys! Very professional, patient, and understanding even when I had a snafu with my account from which I wrote the check! Im not going anywhere else in the future for sure!Signed,Your Favorite Pain in the Ass

ha
Review №84

Great customer service, price, and warranty!

El
Review №85

Horrible customer service I waited 3 weeks to get my car in and every time I called they said that they were behind 3 months of work. The manager kept putting me off saying call back in a few days, that turned to a repeat responce. If you want good work with quality customer service I say this isnt the best place to go.

Hu
Review №86

I had my 99 Honda Accord V6 taken into access transmission about three weeks ago, it had issues shifting into first to second gear (obviously a clutch and/or solenoid issue). They had called me and said they could not reproduce the hard/slipping shifts and that otherwise it was running fine. We advised them to go ahead and take apart the tranny and they refused because from the sounds of it it would be too labor intensive and unnecessary. My exact though was I thought I was paying yall to fix the problem. So they had it another week and a half and I called the shop to get an update. Well, now they can feel the hard/slipping shifts but it runs fine so they advised that we have the fluid changed and we paid $125 to have it done. We took the car out of the shop three days ago and it is now sitting out at my grandfathers barn and will not shift out of 2nd gear, now it revs at 5k Rpms and doesnt go over 50-60 mph. Overall opinion of this shop is that the owners are lazy and I dont think they paid attention when they were in school (if they even went) for auto mechanics. If you want quality work done and your transmission to actually be fixed I would high recommend looking at other shops. These guys do not know what they are doing.

Ju
Review №87

Thank you so much for fixing the SUV for Lady Cherie, Rene, Tyrella. You guys Rock!!!!

Ve
Review №88

Very polite, good service, reasonably priced.

ea
Review №89

Only people I trust it transmission work .good work and fair prices

Ri
Review №90

Graet job

Sh
Review №91

Fare price and fixed it right

Information
8 Photos
91 Comments
4.2 Rating
  • Address:3255 Thousand Oaks Dr, San Antonio, TX 78247, United States
  • Site:https://www.accesstransmission.com/
  • Phone:+1 210-490-4411
Categories
  • Auto tune up service
  • Auto repair shop
  • Transmission shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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