From the get-go with my call in to them about the repair needed I was treated with respect and professionalism. Lonnie, Danny, and Rubin answered my questions, made suggestions on repairs I DID NOT need, and focused on getting my pickup back and on the road safely, at a fair price. And to cap it off, Ruben even gave me a ride home when I dropped it off yesterday. Now THATS service that reflects the value of their customers CHOICE to do business with them. Picked it up today, and Im happy, happy, happy ~ thank you guys, well done!

Ruben’s Auto Repair is the best, period.I was involved in an accident and before my insurance could even look at the pictures, they wanted to total it out. I had my car towed to Ruben’s and the insurance kept trying to pick it up and store it in their warehouse even after the insurances adjuster said it could be saved. The are up front, honest and do EVERYTHING to help you. They kept me informed more than my insurance did. They will work with you and if they can’t, they will let you know. That is a very long list of problems condensed into a paragraph so that you know to take your vehicle.Don’t think about it. If you have vehicle problems, take it Rubens.Do not listen to tow truck drivers that arrive on the scene, do not listen to your insurance. (They get extra money for every car they take to their place of choice, has nothing to do with your well being)IT IS THE LAW TO TAKE YOUR CAR TO ANY PLACE YOU PREFER.Thank you Ruben, Joseph, Lonnie and everyone else that worked tirelessly to make my car flawless!Take your car to Ruben’s Auto Repair!

These guys blew my mind. They were very professional, respectful, helpful and made me laugh. I would highly recommend them to everyone. They will not let you down. My mom and I were very impressed and will continue to use them. Thanks so much guys. You all ROCK!!!!

They did a great job with fixing my vehicle. I have a older model Ford SUV and it needs alot of work. So they gave me fair estimate and I got th most important work done first. I wil be back to finish the rest and get even more work done.

The best AutoRepair Shop around. I took my car here after another car completely screwed up my engine and refused to fix it. Rubens was fairly priced, they worked with me on pricing and even ended up helping me find a buyer for my car after we realized I needed a total new engine. The most honest and reliable business. Will never take my car ANYWHERE else. Love them ! Good Christian people ❤️

They installed a brand new ac compresser kit in my 2003 Lariat in less than 2 days and it works great. Brought my trucknin Friday around 2:30 and at 5 they called and told me step by step what they found. I already knew I needed a kit but by Monday afternoon they had the truck ready. The guys I work with highly recommended Rubens and Im glad I took my truck there. Great job and very reasonable price!

Always have a good experience. Family have been going to Rubens for years for trusted work and price.

Great, professional, my vehicle working great after the work they did!

As of yet, I haven’t actually had my vehicle repaired here. However, these people know what they are doing. The guy who took care of my vehicle when I had it towed there over the weekend was quick to call me with an update on Monday morning. He had already called the dealer, gave them the VIN and determined that the dealer will most likely honor the repair/replacement free of charge. Without an active recall, I was leery of this, but he talked me through the process of what would happen. Later that day I had it towed to the dealership and the events that took place in the next 3-4 days were EXACTLY as he predicted.If I hadn’t towed to this shop, who knows if I would have ever known about this engine “recall”. Also, some other shops may had looked at it and said yep, it’ll be $____ , just hoping to get the money.I’ll be taking both of my vehicles here from now on. Thank you!

Great Price & Service here... fixed our jeep with a Slip Yoke Eliminator kit. They were very nice and respectful made us like we were getting helped right away.

They are very good. They answer your questions and give you options. I trust them.

Did a great job on my car, my particular part was hard to find (as they dont make the vehicle in the US anymore) and instead of rushing it like other places I went to (got brakes done 3x in the last year) they made sure I got the one I needed which was very important bc I use it for my routes! Great place! Take your vehicle here!

This shop is awesome, I work here.

Very impressed with the work. I would recommend them without hesitation

Great automotive service. Lonnie is great.

Car was a problem with the throttle body and was shutting off. Did a little research and found a fix to replace the unit. Went to the shop where they advised to clean it first and see if that helps. Unfortunately it did not so I took it back, bought the part and wanted them to replace it. They were hesitant because it was not showing that it was faulty but I urged them to replace it. Got a callback an hour later saying that they found out that the part had an extended warranty by Ford for 10 years and that I would get it for free at the dealership, which I did. Moral of the story is that these guys are legit because they took the time to look up the part and find the recall even if they could have made money of me by just replacing the faulty part themselves. Hopefully I will not have any car problems in the near future but if I do, I know where to go! Thanks again.

Not recommending this shop. 5 days and $250 for changing a belt later, I finally have my truck back.So there was a friendly neighbor who took a look at my truck. He verified my AC was done and not to drive it. He recommended this shop so I called them on a Friday and they said I can go ahead with the tow. When I get there, then they tell me theyll be able to look at it on Monday. In four days. So Monday comes and they call with an estimate for a complete overhaul of $2000. I asked them just to make it drivable because I didnt have 2k. Initially they tell me I would have to buy an old compressor from them for $189 to bypass the AC. My son gave him info that are neighbor suggested and they were condescending to my son. I later get a call back that they figured out how to bypass my AC buy using a shorter serpentine belt which is exactly what my son was saying. Well that cost me more than his previous suggestion somehow. I also didnt want to pay for another tow. Now that its driving, Ill be looking for a more reliable shop to have my AC done. Its been frustrating process and would hate for someone else make the same mistake.

If you are wanting an honest place to get your car repaired Rubens is that place. Ruben and his staff are great people. Expect to be treated with respect and actual true honesty (unlike other places that claim they are being honest and are not). You will not be over charged. You will not be up sold. And you will not be advised to do unneeded repairs. You will get charged fairly for parts and labor. Being a woman I dread getting any type of work done on my car because I am treated as if I do not know what I am talking about and I usually told that I need more work and expensive work done on my car when I really dont. NOT HERE!! Ruben and his staff wont make you feel that way. I truly believe they treat you like you are family. I leave there knowing my car is in good hands with people who care about me and my safety. Any and all repairs that have been done have never had any issues. I have spent some money here. But, my bill was itemized there are no hidden charges or charges I did not understand. The parts used when I looked them were priced perfectly and honestly. The labor is a lot less than other places I have been but again honestly priced. I wont go anywhere else.

Shout out to Lonnie for the great communication and service. My key was stuck in ignition. Not allowing me to completely shut off my vehicle or leave it unattended. I received all possible issues explained to me before beginning. Luckily, Pete was able to get in there and take car of the issue quickly and efficiently. Thanks fellas!

Great place for repairs! Not cheap -not expensive! More middle of the road! They will tell you what needs to be done immediately, and what can wait a little longer! A mechanic you can trust!

Tony and the guys at the shop were amazing. I called the shop because I thought I was having a major engine problem. Tony squeezed me in first thing in the morning. They quickly diagnosed the issue which thankfully was a simple fix. They ran full diagnostics just to make sure I didnt have any other issues. The price was extremely fair and now my car is running like a dream. Rudys, you now have a customer for life. Im just sorry I cant remember any other names because they deserve a shout out too.

Ive had 3 vehicles worked on their in the jobs work excellent. And the people were outstanding.

My car means everything to me. I depend on my vehicle to get me everwhere. Rubens auto has always been honest, the work has always been quality, and personally Ruben makes me feel as if I am person and not just another number. I love Rubens Auto and recommend this repair shop for all your mechanical needs.

Ruben’s Auto Repair was recommended to me, and I’m glad I didn’t waste any time going. I dropped my car off and the next morning we got a call with the diagnosis. The same day my car was ready to come home. They go above and beyond to check everything from lights to windshield wipers even though that’s not what I went in for. Their speedy service is very convenient for their customers and much appreciated. They’re honest and the prices are reasonable enough to not put you in a bind. I highly recommend and will recommend Ruben’s Auto Repair to anyone I know. Thank you all for your hard speedy work!!

They were very reasonable did a great job.

This place is phenomenal! Ruben and Bee are Great! I was new to the city and was having some problems with my air-condition and some other parts on my car. I searched around for a trustworthy mechanic and found this place. The staff was very friendly, helpful, and had decent prices. They did a great job fixing my car and I take it here anytime I have a problem! I would most definitely recommend this place!!

Thank you for your Honesty, * Timey service repair Camry, saving of $300 - My Son Rafael advised me of Great Service--just like our children learn from Us / we can also learn from them.

I am 41 years old and have trusted my families vehicle repairs to Rubens Auto for the past 21 years. I am primarily a DIY type but self diagnostics can quickly become complicated. I want to thank Rubens for once again maintenancing a vehicle that I drive with confidence. You guys are great!!

I highly recommend Rubens Auto Repair. They came highly recommended from a local and Rubens didnt disappoint. If you desire honesty and straight forwardness, this is your place. Anthony was helpful and informative which aided in a smooth and easy process. If you need work done, give them a call.

First visit and I was treated so very well. These guys are not only professional but take the time to explain things to you. Awesome service. I will be going back!!

I have recieved nothing but excellent service here. Rubens is one of the best shops I have ever been to and its a shame I dont live closer. Im always willing to make the commute knowing that I will get honest and reliable service. Special thanks to Anthony for his hard work and for taking care of me and keeping me updated during my long wait. His professionalism did not go unnoticed. Rubens will be the shop to beat in my books.

Very friendly, excellent service

These guys did in 30-40 minutes for me better than what the dealership couldn’t do! I went in for a body panel issue that took the dealership an entire “day” to fix. And my service advisor literally took a 2 minute look at my hatch and pointed out several flaws not disclosed to me and make me much more aware of my product. It’s very sad at the lack of response from the dealership but these guys are seasoned and good at what they do at this shop. They handled my warranty claim right in front of me and made me feel like I wasn’t an idiot like the dealership did for having a problem with my car. 100% for sure this place comes well recommended from me. It really seems they care about taking care of their customers and not just getting “one over” on them.

Great, honest car repair. Ruben is a great guy and I have trusted him with my cars for years. They have always treated me fairly and do a great job fixing my cars. The mechanics are top notch. The office personnel are very friendly. I think most people love this place.

Just really bad service for just a simple thing!

Ruben is honest fare in his prices. When I was a single woman, Ruben took care of my vehicles and never one time tried to cheat me out of money. I so appreciate them for that, therefore I continue to go to them for all of my vehicle needs.

The employees are always helpful and give you options.

Good customer service and fair prices

Good honest people. Took my jeep in for an oil leak back in February 2018 and still hasnt had any issues ever since. Competitively priced also.

Had an engine light come on on my car. They were very fast, through, and didnt try to sell me anything I didnt need. It felt like a small time community business that makes its money on return business and a good reputation. I highly recommend going there, but you will be paying at least the $79 for their diagnostic exam.

Took my vehicle in twice for the exact same problem (misfiring). The first visit was a tab of $700.00 and I end up having to come back for the same issue for an additional $400.00 in repairs. After I picked up my car for the second go around with Ruben’s Auto...the very next morning the exact same problem occurs while I’m on the highway. I took it back in for the third time and they said it needed something else...go figure.I told them “No thank you. I’ll pick it up later.” Over $1000 in repairs and a week in the shop and no results. As I’m picking up my car the manager tells me the car is running fine now and if the check engine light comes on he’ll turn it off for me.

Great service. Great customer service

Trustworthy jobs done right. The owner is a God loving Christian. He takes care of his customers and treats everyone with respect. Would never take my vehicles anywhere else.

Always courteous, helpful, timely, right price and done right. Thank you gentlemen.

Rubens provides great quality car care at a low cost. Theyre friendly, efficient, and knowledgeable. Best mechanics in town. Over the last 12 years they have taken care of 10 cars for me, I dont trust anyone else!

Very honest, dependable, they will give you the lowest price possible

Been gojng to Rubens for 18 years.Ruben, Lonnie and the Crew are Honest, Dependable and reliable Automotive Mechanics and dont oversell you.Ruben and the crew have always given us solid recommendations and adviseThey treats you like family.

This is where I take all of my vehicles to. Fair prices and good trade craft. They dont up sell you on things you dont need. Busy place, you may want to make an appointment if possible. They do take walk ups though. Great place.

After running around, back and forth with our warranty company, Rubens automotive was able to not only diagnose the problem, but went above and beyond to make sure that we were covered and well taken care of. They took their time to correct each and every possible problem we had and were able to provide detailed explanations of the solutions.

Friendly and competent staff helped me out instead of trying to squeeze money out of me.

Efficient service, professional and friendly staff. Fair pricing on pre-purchase inspection.

He seemed really nice and agreed to inspect a car we were thinking about buying for my son. It was a salvage title so we wanted to make sure the frame wasnt damaged. He gave it a thumbs up so we bought the car. Two weeks later someone hit the front bumper we took it to him for the repair. When we picked up the car the trunk wouldnt close. He painted the back bumper as a courtesy (we didnt see a problem w it) he told us he noticed damage in the rear that was poorly repaired. We reminded him that he checked the car before we bought it. A month ago someone rear ended the car and the insurance adjuster told us the car had a very poor previous repair and we suffered a huge loss. I was told by several auto body shops that all he had to do was look in the trunk to see the extensive damage.

A good group of people. Got my car rolling again. 72 Corvette

Not cheap, but they got my truck back into great running shape! Had taken it to fix the A/C to another shop on Fredericksburg Rd and they never got the A/C running right, but Rubens was able to fix it correctly and its running excellent now! They also fixed several other things that needed to be taken care of on my 17 year old Chevy Silverado, and now I feel like Ive got a trustworthy vehicle again.

Efficient service by experienced professionals. Friendly, courteous staff even a woman can trust.

We took our 2006 Honda Odyssey to Ruben because we had a rattling in the front end. Ruben personally diagnosed the problem and found the timing belt tensioner was retracted. His team did an entire repair and replacement of all the parts including the water pump... at a very, very reasonable price and our family van is now like a new car. In fact, the day after we picked up our car, we went on a 3,000 mile road trip to California and our van purred like a kitten. Although we live in the Schertz area, north of SA, we would go to Rubens Auto in a heart beat.Thank you Ruben, you have a customer for life! I would recommend anyone to you without hesitation. Job well done.Larry C

The Best

I trust these guys and they never do me wrong. Ive been coming here for years with multiple vehicles. Great shop!

Awesome mechanic. Reasonable prices

Honest and fair....2 things hard to find in that industry.

Dropping off a vehicle

Friendly, to the point, and my car has been great ever since.

We took our car in at 8 am on Tuesday, it is now Saturday and we still dont know the status of our car. We went here because we had to for Drive Time Warranty. Very disappointed with the service, every time we call, the person was on break. We needed the car by Monday. Its been very inconvenient this last week, and the lack of communication is unprofessional. They didnt even look at the car till Wednesday.

Honest service, very knowledgeable and experienced. These guys stand behind their work.

They were nice and professionals

They dont try to sell you extra stuff, they just do the work you ask to be done.

Great group of people, great experience

Great place, with great people

Ruben and Team are the BEST!!!

Great service!

Excellent

They listen to your car care needs.And they explain well what is needed..only fault. You can email them and they take it into consideration....but never acknowledge them..

Good service thanks