Alex here is the best. She was so gentle and i hate needles. I didnt feel anything. Highly recomend. Her

I was very nervous to get labwork done today and drove from Boston, MA to Salem, NH to see Sue. I waited in my car with the wait where youre comfortable feature and got a text when it was time to come in, not only was she prompt, she was early! There was hand sanitizer everywhere and staff in full PPE, very clean waiting area if you do choose to wait inside. Sue went above and beyond to make me feel comfortable, she was so fast (in and out within 15 minutes) and it was painless. I have a history of passing out/panic attacks with blood draws and I just wanted to give her a big hug when I was done... but didnt because COVID...HIGHLY recommend, will continue happily driving 40 minutes for Sue.

Concerning. I went there to take a urine test. They gave me a paper cup which was previously stacked together with other paper cups and not initially sealed so theoretically contaminants could have found their way inside that paper cup. After I was done I learned from the technician that she takes the urine from the paper cup and transfers it to the plastic screw top container. That is a big no no as it can cause contamination of the sample. I am surprised they do that there as best practices should be to minimize possible sample contamination. I won’t be going back to that location. They should know better being a lab.

Been there a couple of times in the past couple of months. The first time there was only one person but she was exceptional. Very nice and courteous. She helped me electronically sign in as it was my first time there. I was.in and out in less than 15 minutes. Second time there were two people and got the same results. Only issue I see is that they are closed between 12 and 1. I had gone to the one in Windham last year and they guy there was rude during check in and had no personality what so ever. I drive by it and go out of my way to go to the one in Salem.

Susan is great makes you feel comfortable

I went there today to have some tests done and the woman there was completely incompetent! She complained to me that she was so busy and stressed, and had a sign on her door telling patients to go to the windham office because they had an extra person. Apparently she was too overwhelmed dealing with the two patients in the office. Got to the windham office and they were absolutely PACKED with people she had turned away. Good on the two lovely people at that office for being so efficient and courteous with so many people. I wonder why the woman at this office still works here if she is so incapable of doing her job.

Sue is the best. Always a good experience here.

There was one phlebotomist but she was very kind and accommodating.

Tech has been alone the last three times I was here. Not right. You will surely will loose people.