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Honest Auto Care
5681 Franklin Blvd unit c, Sacramento, CA 95824, United States
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Lo
Review №1

Honest Auto Care was great!! I had wheel alignment done on my minivan by this shop almost a year ago and recently I was told from another repair shop that the alignment was off. I went to Honest Auto Care today to have the wheels checked and they realigned the wheels, at no charge!! This is what I call excellent customer service!I totally recommend Honest Auto Care for auto repairs and I will return for future services!

Al
Review №2

Needed to smog our van but engine light was on. My scan said it was a emission system problem. I researched it and had an idea what parts it could be and how to test it. Honest Auto Care took all the right steps replaced a valve and gasket in the gas tank. I felt they were very honest as their name says. They communicated well every step of the way and did it in a timely matter. Gene was extremely friendly and professional. My neighbor asked me today if I new a good mechanic and I gave him their name.

Ad
Review №3

Gene and the staff here are fabulous and really saved me. My vintage JDM van broke down outside of Sacramento while on a road trip with my family and no one wanted to work on it. They immediately took it on and I had it back within a week.Super communicative, fair prices and really nice people.

Th
Review №4

Not only do they live up to their name but they are probably the best mechanics Ive ever had. While they are extremely busy Ive never seemed to have to wait many days before getting a vehicle in for service and repairs. Gene and his team are amazing!

Ch
Review №5

Excellent service. Reliable work and fair prices.Highly recommend. The name says it all.

Di
Review №6

Great people, quick and upfront.Never do more work then requested unless they verbally speak to you

Al
Review №7

This is my 2nd time coming to this place and is nothing short of excellent! My first visit was due to my 2006 Honda Odyssey alarm not working. The owner properly diagnosed the issues however, I had to go to the dealer because it’s a very complex issue that only the dealers have the computers to fix the car. The second time is when my 2007 Accord had its catalytic converter stolen. I got a good price and the repair took about a week. Fixed right and had no issues whatsoever. So far, I will recommend this place because they are trustworthy and repairs done are very reasonable. Thanks so much Gene!

Ch
Review №8

Great experience. Felipe knows what hes doing and has great prices. Glad I found him.

Ed
Review №9

Nice place, and good workers. I needed a new catalytic converter for my car and they had it ready to install in 2 days. The mechanic Felipe was professional and he explained to me things that could cause my catalytic converter to not be working and why I was getting my check engine light. The only weird thing that happened was he told me over the phone that the job would cost $560 but when I got there and the job was done, he asked me for $570. I couldnt tell if it was an honest mistake or something else. Still though I recommend this place, these guys are nice and seem to know what theyre talking about

Ja
Review №10

Got to my smog check appointment early, did the paperwork, expected to wait 30 min, but car was done within 10 min... before my appointment time. The fellow was very nice and professional. Thank you!

Je
Review №11

Great service!

De
Review №12

Great place 4 brake N lamp I spection

Be
Review №13

Always amazing service and good business

w0
Review №14

Good experience at this place. Pricing better than other places too. Took great care of my cars during smog.Owner gets a thumbs up from me!

Ma
Review №15

Good place fast repairs

je
Review №16

If i could give this repair shop a 20 star i would, this repair shop is EXCELLENT, professional & Knowledgeable they really know what their doing I have no complaints...They really live up to their name HONEST this is going to my new repair shop as it was my 1st time here...I couldnt say enough good things about them....Thank you so much Gene, Juan & the whole Honest Auto Care team you guys are the true definition of a Honest auto repair shop. You have gained a customer for lifeSincerely,Mariah - Ford Fusion

Mi
Review №17

Excellent from oil changes to repairs. All work done on both of my cars has been properly diagnosed and correctly repaired saving me time and money.These people are genuine and wonderful to deal with. Its not every day that an auto repair shop lives up to the name...honest.

Ch
Review №18

Very easy process all in all. Great service!

Ad
Review №19

This is my second time here and I would recommend Honest Auto Care to anyone!They live up to their name. They are honest and they dont push you to sell you their other services which I really appreciate. They also have extremely reasonable pricing and break down the cost by labor and part costs. They also let me know that one of my belt was cracked which I wouldnt have even noticed myself. Im going here for all my auto repairs for sure.

Tr
Review №20

Got my smog check here. Made an appointment online and was in and out in 15 minutes!

Ju
Review №21

Great service and excellence in all of its name. Mr. Phillips, a great man, who is actually a college professor is the owner and employee of this place, he is very knowledgeable, positive and friendly, had a great time during his classes and learned a lot. He is honest, this place is honest, two things hard to find these days. He gave me a lot of tips and showed me the ways to do my own services on my cars, I highly recommend visiting his shop for any problem your vehicle might have, he has the tools and computer data to do just about anything, plus he is certified in a lot of fields since hes worked for state and national boards and associations. Plus hes not as expensive as other mechanics around the area!

Ro
Review №22

Service was done when promised, with a smile. Thanks for the good service

Jo
Review №23

Great people, service, and experience. Highly recommend.

TO
Review №24

Awesome customer service, Great prices, Good people,

Ra
Review №25

We brought our Mazda here after learning MaxCare (warranty through CarMax) is contracted with these guys. They advised my fiancé that the car needs a new transmission and they would have to contact whoever they need to contact to approve the repair. MaxCare covered our rental and after speaking with Gene he explained that our car would be ready the following Wednesday, we brought our car in on a Monday I believe. We waited til Wednesday to get our rental cause MaxCare only covers 7 days. When we followed up with Gene the following Tuesday he had explained that the dealership he ordered the transmission from didn’t put in the order so it was gonna be another week before we got our car back. MaxCare refused to pay for the additional 9 days even though Gene had called and explained to them what was happening. We had to come out of pocket for the rental but Gene told us he would reimburse us for the rental once we picked up our car! We came out of pocket about $350 for the rental and when I picked up my car Gene wrote me a check for the cost. It was just such an awesome thing for him to do because I personally feel a lot of auto body shops wouldn’t give a damn. It was a relief knowing we would get that money back since $$ was tight to begin with! Will definitely recommend these guys because customer service was just awesome and our car is back to her old self again!!

C
Review №26

This is my new mechanic. Thank you for your work and I am every grateful to have found a mechanic trustworthy!

Ja
Review №27

They are a new business trying to get new customers. Very friendly and efficient.

RE
Review №28

Honest is a great way to describe this auto repair shop. The staff took care of me and I had fun chatting with the twins, Angela and Dustine. They made coffee for me which put a smile on my face. I brought in my Kia Optima Hybrid today for a new battery. I had been experiencing bad car karma when I looked online to find Honest Auto Care (HAC) through RepairPal. A bad day turned into something divinely ordered by the universe. Thanks HAC.

Ti
Review №29

Always great service thanks for quick appointment

la
Review №30

Gene and his staff of mechanics were amazing

pi
Review №31

Great people...good work

al
Review №32

Good folks, and truly honest people

je
Review №33

Nice service

Hu
Review №34

Good job

Information
7 Photos
34 Comments
4.8 Rating
  • Address:5681 Franklin Blvd unit c, Sacramento, CA 95824, United States
  • Site:http://www.sachonestauto.com/
  • Phone:+1 916-942-9554
Categories
  • Auto repair shop
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:8am–4:30pm
  • Friday:8am–2pm
  • Saturday:Closed
  • Sunday:8am–4:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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