This dealership exceeded my expectations. On both my trade-in and the purchase of one of their trucks. Wouldn’t have been possible without the stellar salesman Sam who worked with me and helped me find the right vehicle for my needs. 10/10 experience from the salesman to signing the papers with financing. Well done guys. Will be doing business again.

I head a great experience with this dealer. They worked to get me the best APR and was able to keep my payments within my budgets including added warranty and GAP coverage! Marcus and Jacob were great to work with and Anthony and Jake in finance we very helpful. I would recommend this dealer to my friends and family. I love my new Nissan Rogue Sport.#one grateful customer

I went to future Ford for a service inspection this morning at 7am and needless to say I was blown away by the service. The guys up front are awesome. I was checked in speedily. Kevin Palmer was really attentive and helped me understand the services that I was getting with my selected package. These guys even provided me with a shuttle to and from my home when my truck was finished. Their texting service is great and keeps you well informed about what’s going on with your service. I will definitely be back to future Ford .. in the future .. Thanks guys!

I went to Future Ford because my local Ford dealership could not get me in just to do a test drive to see if there was a problem with my transmission. So I drove an hour away and they were more than helpful in taking the time to take that test drive and found that it was a problem with the transmission. So I made arrangements and took it back to them and they tore it down to find the issue and take care of it. Kevin Palmer my service writer was extremely helpful and always pleasant to deal with always keeping me informed of the progress an issues. I would definitely take my vehicle back should I need service.

Today was a perfect day it wasnt busy do it with the weekend people were very nice and courteous they even gave me a Lyft ride home and pick me up when it was time for me to pick up my car. They even cleaned out my car and clean my windshield without even asking they are superb service I would recommend them to anyone that loves Fords because they love their people

My sales rep was Sam Wared he was awesome. He was not at all pushy he asked me what my needs and expectations were what vehicle I preferred. I saw all kinds of cars that I liked he ran back and fourth in 105 degree heat to get keys and let me drive everything. I found 2 I wanted one was much higher but he never pushed it he did the numbers on both and let me make the call no up sales. He wanted to make sure I was happy with the car and the pmt. I have my old car serviced here as well Kevin in service is awesome his great care and attitude is what brought me into buy a new car I thought if everyone is like him well then this is where I eant to take my business. Needless to say I would tell everyone to try them first it was well worth it.

Five stars or more if available! Josh Aruda is awesome. He returns calls promptly. He is always professional and provides very good details of the service provided. He greets me timely when I drop off and pick up. Above and beyond professional service. Thank you.

Cesar was an awesome salesperson. Super friendly and helpful! This is the 4th car Ive bought with them and he was by far the best salesperson Ive had.

Everytime I have my car serviced I receive great customer service. Friendly staff. Knowledgeable staff. Great experience every time.

I am a seasoned fleet buyer and did not want a retail experience. I started with Jacob on the phone who then handed me off to Chase when he was going to be out when I arrived to the dealership. I explained over the phone I wanted to get in and out no hassle. I wanted a fair price for my trade in and a fair price for my purchase. When I arrived I had checkbook in hand along with the title to my trade in. As I got out of my car Chase pulled up with the F150 Lariat I wanted all cooled down on a 104 degree day. The sales manager gave me a fair price on my trade in witching 4 minutes. Their was a slight adjustment to the purchase price on the truck I was buying with no back and forth. When I got to finance to fill out the paperwork it had all been prepared and highlighted for my signature. Ash was amazing and personable. All in, Future Ford exceeded my expectations and I’ll gladly go back and be referring family and friends going forward.Regards,John Crowle

Nate And Bryce came through with the superduty platinum. Much appreciated. Thanks for the help. Service here is awesome.

Extremely professional and helpful! Answered the phone right away and had me scheduled for service 2 days later. They greeted me with a smile and got me into the shop quickly. 2 hours later I was done and on my way!! That my kind of place!Will definitely be going there with my 2 new fords from now on!Huge shout out to John the service writer for being fun to deal with!! Great Job!

I was called in to re-sign documents because the dealer did not charge me the appropriate tax rate. I took time out of my Saturday evening and drive half hour to correct a mistake by the dealer so I could pay an additional $400 of additional taxes.I asked the finance guy who made the error that the dealer should put some gas for my trouble. He said the dealer would but no profit is being made. Not only that but I never heard an apology for his error or otherwise thanking me for coming in to correct his error. At the end he said now wasn’t that quick and easy. I was speechless. He was rude and didn’t even recognize the fact that I took time out of my evening to correct his mistake. I even asked that he should at least give me some gas. His response was that the dealer would but no profit is being made. Hard to believe with car prices so high. I will not visit another Future dealerships and will tell all how bad their service is and inconsiderate this one person was. Appalling!

Sam helped me find a great car, he knew exactly what I was looking for. He was nice, helpful and informative.

I had a really terrible day and I wasn’t looking forward to taking my car in. The team at future Ford made my experience really great. They did the best they could to get me in and out in a timely manner, and where super helpful along the way. Highly recommended.

I love the service folks at Future Ford! They took great care of me and my car and are now on my “go to” list!

The entire staff has always been incredibly attentive and helpful. I recommend this dealer to my friends when possible!

Stand and Shay were so wonderful in helping me get a replacement car after I had a car accident. They made me feel that I am moving forward in a positive direction. This has been a tough two weeks and meeting these positive gentleman reduced my stress. I have been doing business with ford and I always refer people to your company when they are looking for a good car.

Kevin, Kathy, & Andy are amazing! They’re all SUPER knowledgeable & nice. Everyone I’ve interacted with at this location is super nice & helpful! Lately Kevin has been helping more than everyone else & he keeps me updated while they have my vehicle & is straightforward with options. I’ve been told that dealership prices tend to be higher for repairs than other auto shops, but I leave KNOWING the repair has been fixed correctly by a certified mechanic at Ford—peace of mind is more important than saving a few dollars!

I want to thank Sam, his manager and finance for the way they went above and beyond in helping me purchase a new (to me) car.I had a very specific car in mind with very specific details, and they came through and within my budget. This is the third car I’ve purchased from Future Ford on Madison Ave, and I would recommend doing so to everyone.Thanks again!

Andy was amazing. He was quick with the paperwork and very kid friendly as I had my 3 boys with me. When the Total came up and I noticed a discrepancy in the price from my previous quote to the actual total he hands down fixed it without a second question for me. He was phenomenal and my car runs perfect after pulling out of the lot.

Went to look for SUV. Salesperson was super helpful. Account manager was super helpful. People there will work with you so you can get what you want. No rush, no heavy sales push. Thanks again for a great deal.

Service advisor Donald Smith was friendly and efficient. Service was performed faster than expected. Waiting room was comfortable and clean. Highly recommend!

Stan, the leasing manager, was a delight to work with. He was very up front, knowledgeable, and helpful. I will be back in a few years for my next vehicle, and hopefully will get to work with Stan.Ash, the finance manager, was also very professional, and helped inform us of the options available, and made the whole process a breeze.Thank you Future Ford of Sacramento for getting me in my next car.

Had a great experience with Future Ford and specifically, Alex Panchenko. I couldnt decide between and F450 or F250. Alex was patient, let me test drive several models over two weeks and I finally settled on a 2021 F250 Tremor in Iconic Silver with a heavy duty tow package to accommodate the towing requirements of our business. I just cant say enough great things about Alex. Great job by Future Ford, and great Customer Service from Alex Panchenko!!! 5-Star service all the way.Also, this F250 is by far the best truck I have ever owned. Ive had it for about 3 months now and have already added some after market goodies from the guys at Norcal Motor Company in Auburn. Super pumped on this purchase!!! Highly recommend the truck AND this dealership!!!

Great service all the way around. We wanted to purchase the same model : Ford Escort Titanium, because we loved it. Went to start looking on trading in for a newer year and came away same day with exactly that.... love it. Sales super helpful, pleasant and personable and NOT high pressure. Finance easy, helpful, fair and didn’t take forever. We “drove” away within a few hours with a beautiful new car and very satisfied with the purchase and whole process and all involved.

Avion was a great salesman as he just educated you on the vehicle. He did not pressure you but just walked along side you as you decided what was best for you. It was a great car buying experience.

Marcus and Alex are the best duo to have helped us yesterday in buying our very first car! The managers also did their thing in helping out as much as they can. Everyone was fun and chill, not pushy salespeople at all. Future Ford Sacramento is the best place to go to buy a car and they definitely are more than helpful! Marcus is also one to ask for once you arrive! What a wonderful experience and I thank it all to him.

I’ve gone two times to their services now and I have to say that they are all so extremely helpful. I appreciate them taking me in last minute in the last visit to work on my vehicle. They’re all so kind and friendly as well. The last person who helped me was Andy taking my car in and then exiting picking up my car and helped me was Nick.

Great experience minimal hassle in and out both going and dropping off and picking up great service

Second car I’ve purchased from Future Ford. Our salesman, Sam, was awesome! Very personable and respectful of my time and budget. I will definitely recommend Sam to anyone looking to purchase a new or used car.

My husband and I went about 2 weeks ago to look at their selection of Ford Rangers. Evian and William were super helpful and really made it happen for us to get that Ford Ranger my husband really wanted. On top of being helpful they were NOT pushy! (This is super important to both of us) Thanks guys for a great experience 🙂 If you are looking for a vehicle go visit these two!

Very prompt service and very clear about what needed to be done. I really appreciated the helpfulness and also appreciated feeling like I was not being taken advantage of as a woman. Good dealership!

Loved buying a car here they made it easy and Kevin and Alex were great!!!

Chris was knowledgeable with regards to my vehicle and the service options available. He was professional and courteous while explaining my options without adding any pressure to make an expensive decision. I was offered a courtesy shuttle (Lyft), which arrived within minutes after being ordered. My vehicle was ready earlier than expected and delivered clean and sanitized. The Service department at Future Ford of Sacramento has earned my repeat business.

2013 ford edge water pump replacement. Chris, the service salesman did what he said he would do within the time he said he would do it. Good communicator. Didn’t upsell me on a bunch of stuff I didn’t need. I will go back. Also, to the service manager, give the techs props for me, they never get recognized!

Best car buying experience I have ever had. Being buying cars for over 20 years and have bought cars from the east coast to the west and this has been hands down the best experience. Bought our car in May and was in and out of the dealership in under three hours. That included a test drive and the financing. Have had purchases where we have been in the dealerhip for over six hours because the financing portion took so long. Had a couple of things that we needed to bring the car back in for and the service department was fabulous as well!! Very respectful of the fact that I work nights and was able to work with my schedule instead of me having to work around theirs. Cannot recommend them enough to everyone I know. Thanks for doing such an awesome job!!

Blake and Chase are our Dream Team! They are always so welcoming and I wont buy a car from anyone else. We have now bought 3 different Cars from Future Ford Sacramento 2 from The Dream Team! Our Finance guys Shay and Alex were incredible as well! Love this Team!!!

Future Ford of Sacramento sold me a car that was wrecked, and the day after I bought it the whole electronic sync system went out. Tried for three weeks to contact manages and sales managers and received no calls back.So I scheduled a maintenance appointment online and was told those appointments are not for repairs they are just to talk to someone in service. Either way I was sold a wrecked car for $27,000 I mean the front bumper was held on by double sided tape!!! Not only was that irresponsible but dangerous can you imagine if it came off while I was driving! Either way I went back asking them to fix it cause I’m disabled and on a fixed retirement income and the told me they won’t do anything to fix the issues. I’m so sad and don’t have money to make my car safe to drive and worked my whole life for this car! It’s not much I know but it was supposed to be mine! I’m ashamed of future Ford I will never or will anybody in my family do business with them again over a $300 bumper. I suggest you don’t do business with them either. Learn from my mistake and do go through an unnecessary hassle.

Great first time buyer would recommend to friends and family

Ben was so amazing , and I love him so much I highly recommend him!

Great team work, I made an appointment for service the day before with Kevin and he was right there ready to go. He gave me a 2 hour window and delivered my car under 1 hour. They did a full inspection of my car and they confirmed my car just had a big maintenance service and that it needed nothing. I just purchased this car so i was afraid that i might need to spend some money on schedule maintenance so I was relief it needed nothing.Kevin was knowledgeable corteous and to the point.Thank u very much Kevin, you have a new service customer and I will recommend you to my friends.

Very pleasant experience with no pressure. Our salesman Chase and Blake were extremely friendly and knowledgeable. The finance man Alex found us the best option possible. I would highly recommend this place for the best service around. Thanks Ford team

Sterling R. Was awesome!! He listened to my wants and needs and helped me find a car with a lower monthly cost. He was very patient and kind. Everyone that helped me was a great help! Definitely recommend this Ford location.

My first time here after moving to the area. The service department is great. Very customer friendly and speedy to get you checked in and checked out.

Great experience at Future Ford with our recent truck purchase. Chase Paulson was polite, very knowledgeable and helpful. We lucked out, finding a vehicle we wanted right away and Chase delivered it to us the same evening (1.5 hrs away). Top notch. Highly recommend.

Great service, friendly staff! My only concern was that my appointment was at 0930 and I hadnt heard from them all day, and had to reach out to them around 3pm to ask if my oil change was done yet. Other than that it was a great and easy process

Very friendly place. They worked totally with the warranty we had purchased for our Ford explorer. Was a happy conclusion, they were very busy and it did take a few days to get the diagnosis, but once they had it my car was fixed immediately. And we had to pay zero amount of dollars. We have had great luck with Fords.

There’s an employee named Kathy at this ford who went above and beyond to help an elderly yesterday. Since I own a ford , I stopped by to get help to remove the head rest to fit a vinyl seat cover. Kathy helped fit both of the seat covers on for me, something that would have taken me quite a struggle to finish. It was such an impressive and free service.

Very friendly, helpful and fast. Expected car the next day, but only had to wait for service the same day. Highly recommend.

I went into Future Ford of Sacramento looking for a 2021 Bronco Sport (Feb 2021). Inventory was low due to production delays, so I prepared to be pushed toward another vehicle. Instead, my sales rep Dustin Forney listened to what I wanted (color, trim, mileage and budget) and worked with me for three months until I was completely sold and in my dream car.I come from a family of dealership owners, so I have a high bar for customer service in the auto industry. Throughout the process I received a level of attention, patience and genuine hustle that I havent experienced before. I felt like Dustin was on my side the entire time; after months of working with him, I realize thats how Dustin treats everyone.Thank you to my whole team at Future Ford (Dustin, Blake and Shay) for an awesome experience. This is how you want the car buying / leasing experience to go and they get my total recommendation.

Excellent service. Stan sales guy kept me updated all the time and gave his best service. Will definitely recommend. Finance team too helped me go work smoothly.

I am very pleased with the service i received. Very friendly, patient, and accommodating with the Explorer I purchased. they went above and beyond to make sure I was completely satisfied fromstart to finish with the process. Thank you sam wared and Matt Torres for all your help they were more than helpful in capturing everything that was important to me. They are professional, supportive and very knowledgeable.

This place has a very wonderful selection of vehicles and they will find something just for you! The effort they go into getting something for you, without pressuring you to buy anything. That really just says a lot as many dealerships will almost pressure you into buying their vehicles even if overpriced. They have options for every budget and you will most definitely come out with your new car that very same day! I definitely recommend these people, this dealership!

Future Ford is great! The service department is excellent. John my service advisor is efficient and effective, communicated clearly and sent me a shuttle to make my life easier. Five stars!

Always taking care of me and my family. My college student daughter took our car there for regular service, they took care of her and informed her of what needs to be done and how soon without scaring her into anything. We will definitely be back. Eddy

Don took great care of me! Extremely professional and couldn’t have asked for a better place to service my brand new car. Absolutely 10/10 , highly recommend Future Ford Sac!

If I could give this place a negative rating I would. I took my recently purchased car into this locations service center for a complimentary oil change service, what I walked out with was a check engine light, weird engine sounds, a coolant leak, a damaged cylinder, cracks in my exhaust and a damaged catalytic converter. All of which was perfectly fine before my service. DO NOT bring you car here for a service, unless youd like to spend upwards of $5,000 for damages they made to your car.

Service was very bad. Kept giving me the runaround on who to talk to. Supervisor kept being unavailable for some reason. Supervisor also never reached back out to me after leaving a voicemail. Spent hefty price for my car to get fixed, told me my car was in great condition but they didn’t even reset the codes on my car after getting it fixed so the same problem kept happening to. Took days to reach back out to me. If I could give negative stars I would. Don’t bring your car here. Your only wasting your time & money

$100 oil change for my eco sport. So expensive and took 2 hours. The other Ford dealership I go to costs $70, they wash the car, and they have complimentary coffee and tea. But in the end I needed an oil change ASAP and they were the quickest option.

STOP dont do it this is the worst dealership ever. Extremely upset how they lied to get me in. Told me they had a great offer on the car I wanted. I asked you wont be wasting my time and they said no, just to get me in and when I got there they say they just sold the car I wanted to someone else but there was other cars on the lot. I said I had asked you dont be wasting my time and that is what they did nothing but lies after lies. Will never return to this dealership. ...

I had a great experience at Future Ford of Sacramento. Megan responded to my internet request about a truck, set my appointment for the next day, she showed me the truck, which was exactly what I was looking for. Then I met with Shay in finance, great dude. He was very thorough with his explanation of the terms, gave me choices and I left a happy camper. I definitely would recommend Future Ford of Sacramento. Thank you!

They were extremely helpful. I purchased a part from them over a year ago and due to the pandemic I was unable to get my vehicle in right way. They were patient and worked with me when I was able to being it in.

Great service, Only issue is husband picked up my car and when it came home my light grey interior has a ton of black finger prints all over it that Im going to now have to try to get out

I am appreciative that when I called in for an appointment to bring my car in I got an appointment for the next day. Future Ford was efficient and effective with repairing my car.

Service department was A1. Kevin the customer service rep did a excellent job of keeping me informed about my vehicle.

Fantastic service and a timely turn around time as well! Andy was amazing and really took care of me and my needs going above and beyond to help me get my F-150 back on the road! Thank you :)

Best Ford dealership I’ve ever experienced. They took my concerns seriously and tended to every little thing I stated. They were able to figure out the issue within seconds of the vehicle being there and another Ford dealership taking several days on end to say they don’t see anything wrong. Kevin was my service advisor and treated me with respect, he provided me with constant updates about my vehicle. I would definitely recommend this dealership to everyone.

I highly recommend trusting Future Ford to diagnose and service your vehicle promptly and professionally. They’re using the latest technology to communicate to their customers in real time through all phases of the repair process including complimentary ride service arrangements.

Thank you to Kevin P at Ford, for servicing my vehicle. Said it would be done when he said it would be and we really appreciate it! My car is no longer hollering at me! LolThank you very much!!!

Marrae really helped me out finding a car at a reasonable price and hes the guy you want for purchasing anything at Ford. Thats the family

The best experience ever.. and as always Andy provided me with the most professional and helpful service… always looks for the best options and best price for what my car needs… Thank you

I had such an amazing experience here at Future Ford Sacramento! From the time my car was towed to them until the time I left the lot with a new car. Jiffy Lube messed up my previous car and result of that was my car being totaled. Drew, manager, was my point of contact at the service department. He was so very patient and kind. He listened to everything I had to say and gave me the best advice. My car stayed with them little less than a week for them to inspect all the damages that was done. Drew kept in contact with me and kept me up to date with what was going on. He helped me get a rental car quickly. His communication was amazing and was patient with me knowing that I work long hours everyday. I gave him permission to discuss my car with my mom since she was in town helping me. He was so very nice and informative with her as well. With how much needed to be done to my car it wasn’t worth the value. My mom and my six year old son went to the service area to see what we could do with my car. Nathan from the sales department came and brought them around the lot to look at the used cars that they had on their lot. They had FaceTimed me while I was at work to look at some cars. Nathan was sooo very nice and kept saying “I am here for you guys” and he genuinely meant it. He never left our side and he made sure we picked the right car. He was not pushy at all. He actually cared about what we had to say. He made sure my son was comfortable and had activities for him to do while we were there. William, finance, was amazing as well. He really helped us figure out what is best for us price wise. He worked with us and was very patient. William and Nathan helped with giving us a price that we could do with the amount we had. When we finally say YES to my car they immediately went and got my new car washed and detailed. Got the paper work together. We had the pleasure of meeting the Sales Manager, Shay. He was amazing to work with. He went over everything in terms we would understand. He was very patient and informative! Overall my experience was amazing and I will refer them to anyone looking for a car. Thank you to the team that helped me get my dream car, I couldn’t be more appreciate!

The most pleasant experience I have had car shopping. Super knowledgeable team, quick and painless process.

Wonderful experience at Future Ford Service today! Excellent customer service and communication.

Awesome experience! Professional and efficient and I was on my way! Future Ford Service the way it is supposed to be all the time.

Benjamin and William at Future Ford of Sacramento were excellent to work with. I was able to get the truck that I had been wanting for a few years now. From start to finish the process was really easy. Benjamin made it a joy rather than a chore. Thanks Benjamin and William!

My service advisor Andy was awesome!!! Very courteous and knowledgeable. Will definitely be bringing my vehicle back because of him.

Nobody enjoys taking their car in to get fixed or have maintenance but I am so fortunate to have found a place that always helps me, actually fixes the problems, and makes me feel comfortable and confident that everything will be taken care of. I always receive outstanding customer service at Future Ford and will continue to come back!

Great service. Worked with my budget and was an easy process for a trade in. Second time with Future Ford and a satisfied customer!

It was great. Jacob did a fantastic job of finding the right pre-owned car for me. It was fully loaded, strikingly clean, low mileage, and the car fax showed no accidents with regular maintenance.And it gets better - the car was $1000 under Blue Book, and with $0 down, I got temporary plates and insurance coverage, so after the paperwork, I just drove it home.I’ve never been this happy with an auto dealership in my life! I recommend them to everyone who has not purchased from them before.Thanks, guys!

Tevin and Shay were so helpful, courteous, and knowledgeable. They made this experience quick and easy.

Great place to get a car. So easy I will never go anywhere else. Tevin went above and beyond to help us make the right chose for our needs.Anthony Mule’ made the contract easy to understand and sign.Maudeen Crawford

Great experience Fax was a great salesman and answered all my questions that I needed to make my purchase one.

We posted my 2016 Civic EX through Kelly Blue Books cash offer and was contacted by Future Ford as well as many others. We started at Nissan of Sac who low balled me big time ($10,000) 🤣 that was a big hell no and then we went to Future Ford and they took my civic in at $15,000 so we got a 2017 Ford Escape from this dealership.It was a great experience and we didn’t feel as if they were trying to sell us anything. We wanted to pay cash in full with no monthly payments and they worked with us.Ask for Marcus at Future Ford, he’ll help you out and is very personable.

Lt was a last minute drop off at 4pm on Friday for service and was done the next day by 1pm! Great customer service!

Buying a new vehicle can be a harrowing experienceIt was anything but that at Future Ford on Madison AvenueThe sales rep and the finance guy were amazingly friendly helpful and knowledgeableIt was a really fulfilling and pleasant experienceThank you Stan and Jesse!

Dealt with Don at the Service counter. Right from the initial call, his customer service and professionalism were clear. He was able to fit me in on the same day and explained next steps. When I arrived, he walked me through the service process and was able to secure a plan that I didn’t even realize I was eligible for. This saved me both time and money. The car was completed in the time scheduled and there is a waiting room on site or plenty of restaurant options nearby.Thank you again Don for the great service.

Roseville location was horrible. Salesman George was great however, manager Mike was not. A price was agreed upon and when vehicle was ready 3 days later, they told us the price went up. Ended up finishing with Sacramento’s location which gave us a better deal & no hassle.

The best thing about buying a car from Future Ford is the staff, they really care and want the best for their customers. You feel like your part of the Ford family from the time you arrive until the time you walk out with your keys. Just fantastic!

First time going to Future Ford in Sacramento and It was a pleasant experience. Drew was very attentive and provided a thorough explanation of the work that was needed.

Dustin and Blake were great. We looked at allot of vehicles before we found the right one. They assured us over and over that we could take all the time we needed and they were honest and up front about everything from the beginning. The best experience weve had buying a car EVER.

Stay away from these scammers! Rip off!!!HORRIBLE EXPERIENCE at Future Ford of Sacramento! They took the money, did absolutely nothing and yelled at me when I brought this question up.I brought my hybrid for an oil change. Also I ordered ALL FLUIDS to be checked and refilled. Nick Dahlman, a service representative, told me that it’ll take a couple hours but actually it took over 6 hours. When I received my car I checked if the fluids are at OK level and...you know what?...reservoirs were dry! The antifreeze was lower than min level!!! (The same way it was when I gave my car for service). I started complaining but Nick was nowhere to be found and no other rep was willing to work with me ! I waited for an hour to get to talk to him! When I asked again if ALL FLUIDS were added he confirmed twice that YES and showed me paperwork. Then I pointed to the level in reservoir...He said:”Just drive it for an hour and it will rise!” ..seriously?! I said that I want to get the job done as it’s not safe and who will be responsible if my pumps break afterwards ? Asked for a tech..another hour...he poured something..then he understood that it’s a wrong liquid..went to get a new one..poured something else to previous liquid(different color)!!! Finally I asked for manager! Manager came over. I asked why do I have to face these issues,why people lie and neglect their work?!?! He yelled with attitude :”What can I do? What do you want from me now? You got your fluid! Goodbye!”Overall horrible service! I do not recommend this place to anyone. They get the money- don’t do anything- then yell at you if you point out the mistake!I hope the supervisor will take this review in consideration!

We had great service as always. We had a maintenance appointment for our fusion. We truly recommend Kevin Palmer. He is an honest person who helps the customers and serves the company well. Our service is done well, in good timing, and we dont get surprised. Good crew.

Disappointed! Reps working in the service department could/would not take the time to explain my vehicles repairs. Just read the invoice summary and stated, its ready, what else do you need to know? Okay! What about my questions or concerns? Its a 2017 electric hybrid - only 48,000 miles- the hybrid battery failed - it was in your shop for over a month - damage to the vehicle while being repaired! Can someone just take a moment to address my concerns and assure me that my vehicle will be fine? Come back Monday! Then, can I speak to your manager? We dont have one here today - come back Monday! Okay, it was Saturday, it was hot out, we just went through a pandemic and were all stressed! But, cmon! No eye contact and the I could care less attitude! Is someone who cares working today? At a time when your company is attempting to change the truck industry with an Electric Ford Truck ! If its going to be anything like my hybrid vehicle experience - then, Buyer Beware! I guess that I should just be grateful my vehicle was repaired.

I regularly service my truck here and every time i have received excellent service. I was recently there and was helped by Kevin who was very helpful, kind, and informative.

I have purchased several vehicles here and I have even gotten family members to purchasefrom them as well. Great staff, can be busy and take a little bit to work the deal because of that but it is worth the time. Just be prepared for the staff to meet you at your car, kinda sucks but not horrible.

They have the right team to make the sales convenient and smooth. They are really helpful to meet your needs of a vehicle and really work with you to satisfy your shopping experience in a vehicle. Future Ford is in my recommendation for a future vehicle.

Very quick experience and everyone was beyond professional. I will recommend your dealership to all my friends.

My experience with the sales rep Cesar was outstanding. The car did not get detailed or it was sloppily detailed. I have to wait for the check to clear before I can make a date for my accessories to get on the truck. This is not acceptable to me.One of my accessories is the running boards, which allows me to get into the truck. I could have paid cash if Informed before I paid with a check If that was going to hold up my accessories from being installed.