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iFix Appliance Repair Sacramento
3112 O St #6, Sacramento, CA 95816, United States
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mi
Review №1

LG compressor failed and it was only three years old. ifix was fast in getting repair done. Nice guys. Three star rating is based on some confusion over where the repair was covered under warranty.

Ja
Review №2

Initially had some difficulties getting a hold of them to get my washer fixed but once that was worked out things went well. They came back to fix a second problem without charging me again which was appreciated.

Ju
Review №3

The man answering the phone who I am assuming is a manager or owner is absolutely amazing at customer service! It was refreshing to here such an enthusiastic voice. He made me feel valued as a customer which in return made me want to do business with this company. He got me squeezed in the same day but me and his technician played phone tag due to my busy schedule. We decided the next day would be better. Paul was willing to drive from Davis at 5pm to get to me in south Sacramento and fix my dryer. I told him the next day would be better. Paul was extremely professional. He got right to work. I needed I new pully and belt for my dryer. It ended up costing me around $300 which was more than I had anticipated paying. But most repairs on appliances usually end up feeling that way! Overall I highly recommend this customer based business! They recognize that customers are important! My technician was a good person trying to offer a service and do his work. Paul I appreciate your services it was a lovely experience! Thank you again.

Je
Review №4

Great communication, quick, efficient, reasonable price. Thanks for being awesome - Ill call them for all my future appliance issues.

Ma
Review №5

If we ever need another appliance repair I am definitely calling IFix. Today I submitted a service request on their website and received a confirmation email a few hours later with an expected time frame. Shortly after I received a phone call from the technician, Ariel, saying he was on his way. Ariel was great! He quickly figured out the issue with our dryer and explained what he needed to do and what parts he needed to replace,. He quickly went to get the parts he needed and finished the repair. The whole process, from booking to submitting a payment, was very easy. Ariel was friendly, professional and very thorough. I highly recommend their services.

Gr
Review №6

Showed up. Took my $90 accessment fee. Said he was going to fix my refrigerator. Never heard from him again. Thanks for taking my money and not showing up or calling me back.

K
Review №7

Ariel came to our home this morning and was able to help us with our washer repair. He was prompt, professional, he educated us on how to take care of our washer. iFix came immediately after we called and handling our issue quickly. I will recommend this company and especially Ariel.

Pa
Review №8

Fast and efficient, great customer service, a little pricey.

tu
Review №9

Paul was very efficient and well knowledge of the issue with our washer machine. Running so smooth now. We sincerely thank you sir!

Ch
Review №10

I called iFix Appliance Repair of Sacramento trying to get my Whirlpool dispenser fixed. Mike was very responsive and called back immediately. He was very honest with me that a repair on my unit would more than likely not be worth what I would spend in parts and repairs. Its refreshing to meet honest mechanics. If I have any appliance that breaks down in the future Ill call these guys. I appreciate their honesty.

C.
Review №11

We called around 5:30 pm and Ariel was out the very next day to look at our oven. He had the part needed to replace the igniter so it was a pretty quick fix. He was very professional, explained exactly what was broken and what our options were. We were very impresses. We will be using this company in the future if we need anything else repaired!

De
Review №12

This is the second time in the past few years I have called iFix Appliance Repair. They are so responsive when something is urgent (leaking freezer onto hardwood floor!) and worked to fit me in that very day when other repair companies would have taken two days or more to fit me in. The repair work is excellent. Ariel went above and beyond. Highly recommend this company.

Ma
Review №13

I had great experience Ariel was here on time and repair the refrigerator thank you again.

Te
Review №14

The washing machine that came with our new house was moldy and smelled terrible. A quick online appointment request was confirmed quickly, and arranged on short notice!Ariel called me on the morning of the appointment and updated me on his arrival time. He arrived on time, gave me a quote for the work that needed doing, sourced the parts he needed, picked them up and did the job in good time and with no mess or issues. Would highly recommend.Also, as this was during COVID time, I can say that he wore a mask all the time, and was conscientious about everything along the way. Thanks so much!

Al
Review №15

I would like to start by saying how grateful I am too Mike and Ariel for fixing my refrigerator. They were very prompt in getting back to me and getting the replacement parts that I needed. When I called to see if they got the part in that they ordered a few days later they explained that it should be their later in the day on Friday and as soon as it got their they would be on their way to fix everything. They were both very professional and explained exactly what went wrong and how they were fixing it so I was kept in the loop. I have used their services for all of my appliance needs and will continue to do so in the future.

Li
Review №16

Friendly, fast, smart service. They came the same day and did a great repair. Highly recommend.

Ma
Review №17

Our service technician, Ariel, was prompt, knowledgeable, friendly and professional. He provided helpful hints to keep our appliances working at optimum level. This is one of the best service calls I have had in a very long time. Would recommend strongly recommend IFixAppoiance repair to family and friends. If you are able to get Ariel, he’s awesome!!

Ma
Review №18

Ariel is great! He efficiently solves our problem of mold/mildew in the washing machine gasket. He provided knowledgeable, honest recommendations. I would highly recommend him!!

ki
Review №19

I would rate this no stars if I could. Guy never came through on fixing my washer. No call back when he promised he would waited 2 weeks for nothing.

J.
Review №20

Fantastic service all around! After calling two other repair service companies, I reached out to iFix. The receptionist was very polite and professional. They took the time to explain the entire process and assured me they would be able to help. Ariel was our technician and an all around super star! he not only politely shared the diagnosis, estimate, time-frame and process, but he lived up to every expectation he set. The quote was also very reasonable. He delivered top-notch customer service and was very friendly, I highly recommend iFix! Ask for Ariel!

Va
Review №21

When our dryer broke, iFix it was a life saver. They were helpful in setting up the appointment. Clear on the logistics of the service. Ariel came out to complete the service. He was polite, very informative, helpful in knowing how to prevent future issues, and was very thorough. Great quality at a reasonable price. We will be calling iFix for all our future appliance needs.

Kr
Review №22

Ariel did a fantastic job servicing my stove top oven! He was extremely kind, showed me the exact repairs that needed to completed, and helped me better understand my stove top to prevent a need for future repairs! I would highly recommend this business to others and I will definitely be calling him again in the case that I have an appliance repair need in the future!

Ja
Review №23

Great job, great service. Very respectable and kind technician who fixed the problem and explained it all very well...

To
Review №24

Called to schedule an appointment for my broken refrigerator and the person who answered was very nice and courteous and got me an appointment for the next day. The man who showed up to fix the refrigerator was very polite and knowledgeable. While he could not fix the fridge that day because he needed to order the parts, he explained to me fully what happened, how the fridge works, and how he will fix it. Sure enough when the parts came in a day later (on a Sunday), he was back and my fridge is now working better than ever. Definitely recommend these guys and will use them again if needed!

Ke
Review №25

I have been trying to get my brand new Samsung dryer fixed because of a bad part from the factory. After nearly a month of Samsung sending out repairmen who didnt fix the issue, Ariel showed up on time and in an hour it was completely fixed. In the end I had to pay out of pocket because Samsungs guy couldnt do the job, but I still HIGHLY recommend iFix for any appliance that needs repair.

Ri
Review №26

Ariel repaired my dishwasher and was helpful. Ariel went above and beyond service by giving me helpful tips to keep my dishwasher running smoothly and even recommended how I can keep my dishwasher clean. He identified the drain pump was not functioning iand addressed it quickly.

Rh
Review №27

I contacted iFix Appliance Repair Sacramento today because the other repair place I usually use did not call me back. My call was answered timely and the information regarding my dryer issue was taken over the phone. I was informed that i would receive a call 1 hr prior to my tech arriving and my window as 12pm-5pm. I received a call at 1230pm advising that my tech, Ariel would be arriving within 30 minutes. He arrived and immediately found that the wires in my dryer were burn out, but could not confirm the reason this happened. He replaced the wires with parts he had on hand. And my dryer is now working again. Ariel was friendly, polite and worked quickly. He checked to make sure he cleaned up after himself and provided suggestions moving forward. Thank you Ariel and iFix Appliance for getting our dryer back on line.

Ma
Review №28

Our refrigerator was under warranty but Samsung gave us the runaround. We finally were able to make an appointment but at 6am on the day of the appointment they text us that our appointment for later in the day was canceled and to give them a call to reschedule. We called to try and get another appointment and they had no record of us or our appointment and because of that, they wouldnt let us reschedule with them. Crazy!At 8am, we spent a couple of hours calling around to find an appliance repair service to make an appointment with. We realized that a same day appointment is pretty much out of the question. In fact, one place couldnt get us in until September! Most others were a few days out, which is pretty much standard.We called iFix in Sacramento and they offered us an appointment later in the afternoon of the same day, and told us the tech would come and take a look but they didnt know the exact time. They were adding us to his already full schedule, but they promised someone would call us and keep us updated. We were very grateful that they were doing that.Our tech called us when he was about an hour out. He called when he was 14 minutes away.His name was ARIEL and he showed up just like he said he would. Awesome guy. He figured out that there was a shipping piece that wasnt removed PLUS Samsung had installed another part incorrectly which contributed to the problem. He was here and gone within 20 minutes. The refrigerator works like brand new, which it should as it was less than a year old.ARIEL was very responsible, professional, great personality, and highly skilled. Wed cant recommend iFix in Sacramento highly enough. We wont be calling anyone else for appliance repair.Interestingly enough, most of the places we called didnt speak highly of Samsung customer service or their products. I think theres a lesson here to learn. Its like when you want to purchase a vehicle, you should talk to an automotive repair person before you talk to a salesperson to find out what products are good/bad. Same with appliance repair techs as they know the good and the bad.

Ra
Review №29

Ariel is the best! He is very quick, talented, and smart. He takes his time to make sure everything is done the first time, and helps educate on how to prevent issues in the future. Thank you so much for what you do for my team and the clinic at large. Keep up the great work!!

Ru
Review №30

Ariel saves us from the horrors of having to wash dishes by hand. Dishwasher broke. I called ifix. Ariel arrived a few hours later and repaired the problem. Ariel taught me how to prolong the life of the machine and was a positive guy to be around. Thank you

Ju
Review №31

It is always a pleasure working with Ariel at IFix!! He did an amazing job fixing our fridge as always! Would 10/10 recommend them!

Sh
Review №32

Recently the ice maker on my refrigerator stopped working. I called iFix Appliance and scheduled an appointment. The appointment was very easy to schedule and I was offered a lot of appointment time options. When it came time for my appointment, the technician Ariel called to let me know that he was on his way. Upon arriving at my house, Ariel was respectful and wiped his shoes on the door mat before entering the house. He let me know that he would take a look at the refrigerator and let me know what was going on with it. After his inspection, he not only told me what was wrong, the line to the ice maker clogged, but he also showed me that the coils and underneath of the refrigerator needed a good cleaning. Wow, I didnt have to buy a new ice maker like I thought I was going to have to!!! After fixing the refrigerator, Ariel was kind enough to show me how to clean and maintain the coils and underneath the refrigerator. I must say that Ariel was the best technician that I have ever met. He was kind, courteous and very knowledgeable. If I ever have another appliance to repair, I will definitely call iFix Appliance Repair and request Ariel.

Pi
Review №33

Were so very grateful that Ariel was able to get our fridge repaired so promptly! Professional, courteous, and provided excellent service. Thank you!

Ch
Review №34

Outstanding service...... professional and friendly...And prompt

Je
Review №35

Amazing service! I called regarding some dryer problems and was able to get a same day appointment. Ariel came out, fixed the problem and was in and out in less than 20 minutes! He also called prior to the appointment to let me know his ETA. Great (and reasonable) prices and wonderful customer service. Highly recommend these guys!

WE
Review №36

Ariel is the best technician! He is very knowledgeable and takes the time to educate us on the maintenance and service requirements of our units. I will recommend iFix for anyone that needs appliance services. Make sure you ask for Ariel, he is the best!

De
Review №37

Thank you Ifix Appliance for the outstanding service you gave me on my ice maker. Ariel came out and fixed my ice maker that was leaking and not making ice. He was in and out quickly and the price was reasonable along with the service which can be really hard to find anymore.

Ri
Review №38

Ariel was pleasant and called ahead of time to let us know when he would arrive.He was most knowledgeable, and one of the most courteous repairman that I have ever met.I would recommend his services to anyone.

Ke
Review №39

Ariel was the best! The part for my dryer wasnt available at any of the local part stores but he went above and beyond to find a replacement. My dryer is now back to tip top working condition and I have no complaints. I truly appreciate how genuine and informative he was. He was sure to explain what was wrong with my item, how it broke, how to prevent future damage, and how he was going to fix it. :) The service was fast, superb, and a wonderful experience overall. Thank you Ariel!!

Mi
Review №40

I was in the middle of getting ready for a party and my oven broke. I called this Company first thing in the morning and they thankfully were able to squeeze me in. Service was thorough, and the technician was friendly and knowledgeable. He had my oven fix and up in running within an hour. Will recommend to family and friends.

Su
Review №41

I want to thank Ariel from iFix for fixing our dryer. He was prompt, knowledgeable, friendly, and explained everything in detail. I would highly recommend this repair service and this particular technician. Excellent!

Ju
Review №42

Ariel was our service technician and he was excellent. He was knowledgeable about my cooktop and was able to find the problem right away. Very honest and excellent professional service. I would highly recommend this company for repairs. Thank you for the excellent service.

St
Review №43

Mike diagnosed the problem over the phone Had me back running in no time

We
Review №44

Adam came within the hour and was quick to diagnose the issue. The estimate he gave me was very reasonable and has a quick turn around on parts and repairs. Very awesome work and very good company to get your appliance repairs done!

As
Review №45

Haim was excellent. Amazing customer service and went above and beyond to achieve desired result.

Te
Review №46

Ariel from IFix is Fantastic! I was in need of repairs to my dryer one month and the refrigerator the next month. He was polite, friendly, dependable and helpful. He was able to quickly identify the problems, explain the solution options and make the repairs most efficiently. Thank you!

Mo
Review №47

Great fast reliable service.

Li
Review №48

I have been having issues with my GE Profile refrigerator for a few years and couldnt get answers about fixing the problem from the store. Condensation along with a puddle of water in the bottom and most recently the temp was too hot and the leftovers resembled a science experiment. It was only 13 years old and I love the color and design. After trying a few things we found on the internet, to no avail. We found iFix It Appliance Repair. We talked to Mike on a Sunday and he sent someone that same day to check out the problem. It was low and coolant and there was a rusted through drip tray causing the puddle of water. Mike came out the next day and gave our appliance a complete overhaul at a more than fair price. I hope to get another 13 years out of this fridge and keep one more appliance out of the landfill. We highly recommend this company to anyone that needs an appliance repaired and feel blessed to have found them.

La
Review №49

Ariel did an absolutely wonderful job with our dishwasher. He was very funny and nice and got the job done in a timely manner. We will definitely be calling iFix Appliance Repair again if we need anymore work done.

Da
Review №50

Ariel, came and repaired my clogged dishwasher. I had a someone come previously and all they did was clear out the drain. Ariel was much more thorough, repaired or it quickly and even gave me tips on other appliances. Highly recommended!

Je
Review №51

AMAZING customer service ! The technician that IFix appliance repair sent out to our house was absolutely amazing. Ariel did everything he possibly could to help fix our problem with our refrigerator,3 days before Thanksgiving. I will definitely be calling them again if I need an appliance repaired. Thank you for going above and beyond.

LO
Review №52

I’ve worked with Ariel and iFix appliance on a few different occasions as we own and manage multiple properties. The first few times I got lucky and was assigned to Ariel as my technician now I request to only work with Ariel. He’s very professional and gets the problems diagnosed and fixed very quickly. I trust him to be on site with our tenants without needing to be watched over.Ariel and IFix appliance are the only appliance repair company I use now. I recommend Ariel to anyone.

KR
Review №53

Awesome service!! Ariel went above and beyond to fix everything. He was very professional and courteous. Would definitely use again. Most grateful!

Ma
Review №54

I had Ifix come out and do a repair on my refrigerator. They were quick and dispatched a person within a few hours. Ariel was my technician, and let me just say that hes a great guy, very knowledgable and personal. I will use ifix for all my repairs down the road.

Ny
Review №55

Ariel was very professional, knowledgeable, personable and efficient. He came within an hour of my call, on a Sunday, and got my refrigerator back in working condition, in a jiffy. I highly recommend Ariel and iFix Appliance Repair.

Co
Review №56

First off Ariel is very professional and he know exactly what he is doing. He is a great guy and helpful. He knew exactly what the problem was and was able to fix it. Stand up guy, stand up company!

ji
Review №57

Ariel came on time and did the repair quickly. Ariel was pleasant and courteous. I will definitely be using iFix again for any and all appliance repairs.

Li
Review №58

Awesome interaction with their tech.

Je
Review №59

Our washer wasnt draining water properly and we just got back from a camping trip with LOTS of laundry. Ariel was fast, professional, and got our washer back up and running in no time!

TA
Review №60

Our fridge randomly started making noise then suddenly burnt out so we called asap and even asked if they could send someone out the same day, even though we called near closing time. Much to our relief, a gentleman by the name of Ariel came and figured out exactly what we needed within minutes and said that he could order the part the next morning and fix it that day. The whole repair was less than an hour and he was very kind and considerate the entire time. I definitely recommend him to anyone and will for sure give him a call again if need be!

Fa
Review №61

I am writing to share the great service experience I had today. The broiler element in my wall oven failed, and I had hoped to repair it myself. When I removed the bad element, however, one of the wire connectors remained behind the ovens back wall and couldnt be retrieved. Realizing that I needed a pro, I emailed iFix for help. A response confirming my requested appointment (within 24 hours) was nearly immediate.I was fortunate enough to have Ariel come to the rescue! I received a call from Ariel, letting me know he was on the way, within the time frame I had requested. Upon arrival, he quickly determined that the entire double-oven wall unit would have to be pulled out to get to the needed connection. Ariel was very thorough, ensuring that the power was off at the breaker and testing the old element (which was indeed, bad) before proceeding to replace the part and return the ovens to their home in the wall. Throughout, Ariel was a pleasure to talk with, even sharing some valuable appliance maintenance advice, which I really appreciate.You are lucky to have a service provider like Ariel on your team. I had a long career as a Customer Service Manager with Nordstrom, and I well know that the service mentality is innate, not learned. Ariels combination of technical skills and service commitment make him a true asset to your company. Im glad I called iFix, because of the fine work by, and pleasant demeanor of Ariel. Should I need appliance repairs in the future, I wont hesitate to contact iFix and I will be recommending your company, should I be asked!Thank you and a big thanks to Ariel!

De
Review №62

Ariel was very thorough, knowledgeable and friendly. He patiently explained the problem and all of our options, with no pressure. I would highly recommend iFix to a friend.

Sa
Review №63

Ariel is the most amazing person! It is Sunday, a holiday weekend as well, and my refrigerator completely stopped working. Panicked, because all of my food was going bad, I quickly googled and found ifix appliance repair. I used their website to schedule an appointment for today praying someone would be working. Ariel came to my home, on his day off, and was courteous and kind. I’m struggling financially right now and he helped me by not charging labor cost. He is a blessing and I will be using his services from now on.

So
Review №64

Ariel is exceptionally efficient, friendly, professional, and above all else, has a grande smile and personality!

el
Review №65

Great customer service!

Ba
Review №66

Haim -with ifix appliances did an excellent job (friendly, knowledgable, fast, and safe) with fixing our Viking hood fan (starter) and Viking oven. He was honest and did not try to upsell us on garbage disposal reccomendation.He order the parts directly from Viking rather than using a cheaper inexpensive (universal) part that could go bad a lot sooner on the more industrial. We requested he leave multiple business cards as we will keep one on hand for any additional appliance repairs and recommend him to our neighbors should they need this service.

St
Review №67

I would highly recommend this company especially Ariel he is great friendly and wise would use this company again and again

Bi
Review №68

Ariel came to my house on two consecutive days for our washer dryer that were purchased through a second hand site. He was so fast and efficient. I will specifically request him in the future if we need help again.

Ka
Review №69

The guy who came out to my house today and yesterday was very nice he showed up on time when he said he would. the job was fast and easy. would do business again if need be.

Ma
Review №70

Our freezer stopped working last night. We waited until Sunday morning to see if it would start working but no, it didnt. We called iFix and the man that talked to us was very nice. He sent Ariel out and within two hours he was working in the refrigerator. We needed three parts,which he had in his truck. It took about half an hour and he had our refrigerator working and freezing again. I would recomment him and iFix to anyone that asks. Ill save his number for future repairs. My partner, Ted Druch was as pleased as I.

Pa
Review №71

IFix is amazing! My technician, Ariel was able to diagnose the problem fast, gave me a detailed explanation of my options for repair in an easy to understand manor and fixed my appliance all within an hour!

Re
Review №72

I had a refrigerator repair this morning... great work fast efficient, and a very nice guy named Ariel thank you so much,I would recommend this service to my friends and family. THANK YOU !!!!!

Na
Review №73

Ariel was honest & thoroughly checked out my appliance. Very nice & professional.

Ro
Review №74

I just want to commend Ariel on the evaluation of my KitchenAid dishwasher. What comes across is how much he really cares about his customers and doing the best job he can. Ariels has a positive can do attitude and his positive attitude is genuine it is real it is not fake or phony. Ariel is sincere and I definitely want Ariel to come back and repair my KitchenAid dishwasher. The reason I didnt have it repaired today was because we got hit with a bunch of extra bills this month but as soon as we can I want Ariel to come back and repair the dishwasher. It is an absolute pleasure doing business with him. SincerelyRobert Sotelo.

Za
Review №75

We had another wonderful experience with this company and will definitely use again if needed. :)

Ke
Review №76

The best company they made everything seamless. they are quick and professional . the staff are so friendly, i would like to recommend this company to all my friends and family.

An
Review №77

Ariel was an amazing technician. He was helpful and well informed.

Me
Review №78

I had a problem in my washing machine, i called them and they immediately diagnose the issue over the phone at no cost to me, it solved the problem. they have a great job . surly i will call them again. They are the best.

Ma
Review №79

Adam has been great. He quickly identified the problem and I am so grateful. great job!!!

Aa
Review №80

Thank You iFix For Saving My Day.Im so glad to have neighbors like you Guys :)Good Luck For The New Branch Location

Ba
Review №81

Adam has done an outstanding job of fixing my washing machine and is an outstanding and patient worker...thanks Adam...

Pa
Review №82

Fantastic customer service!

Ti
Review №83

Prices are very comparable to other repair services. Adam had excellent customer service, was very determined and knowledgeable on the best way to fix the problem as soon as possible

Ro
Review №84

Thank you for excellent service ariel

Ha
Review №85

He was a nice gentle man it was quick to fix my fridge

mi
Review №86

Ariel was great. He went above and beyond.

ma
Review №87

Ariel is the best!! Very knowledgeable and helpful!

Ju
Review №88

Ariel was very professional, came on time, and knew how to explain what was wrong with the refrigerator.

Sh
Review №89

Poor service extremely expensive

Te
Review №90

Adam did a great job, quick and knowledgeable

Ji
Review №91

Adam did a great job

Is
Review №92

Call iFix Appliance Repair, because my refrigerator was not working and in a matter of 2 hours they came and fixed it for me. I am very satisfied with the service they give, especially Mr. Ariel is very friendly and respectful. I highly recommend this place!

Information
12 Photos
92 Comments
4.9 Rating
  • Address:3112 O St #6, Sacramento, CA 95816, United States
  • Site:http://ifixappliancerepair.com/
  • Phone:+1 916-365-4724
Categories
  • Appliance repair service
  • Microwave oven repair service
  • Refrigerator repair service
  • Small appliance repair service
  • Washer & dryer repair service
Working hours
  • Monday:8am–4pm
  • Tuesday:Closed
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
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