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Round Rock Towing & Transport
1520 Sam Bass Rd, Round Rock, TX 78681, United States
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Ge
Review №1

Oh man, this is the best towing service Ive used. Only took a few minutes for the guy to arrive (as opposed to the several days Im used to with other providers) and he even took care when loading my car!In all seriousness though, the expediency and attention to detail was great. Even took care to center the car in the driveway when he dropped it off.

Ma
Review №2

Called them late on a Friday, they promised Monday delivery. They did the pickup on time and with short notice. Terrific!

Al
Review №3

They got to me and my car promptly. They were very nice, and polite. And they dropped me off at my job. I would certainly call them again 😊

ch
Review №4

So the fuel pump in my restored 1974 Plymouth Road Runner went out and I was stuck. From my initial call to dispatch to the call from William (driver) it was a very good experience with this company. They were super friendly and easy to work with. William was the best I have ever seen. Took good care of the car to make sure it would get to my house safely. Backed it up in my garage like a boss! If you ever need a tow, cal them! You arent just a job to them. They sincerely care!!

am
Review №5

Best customer service ever. Velma is so awesome made the experience the best ever!! ❤

Ty
Review №6

Amazing service! William was so kind and friendly! He arrived very quickly and did a quick job. Will use again if I need to have my car towed! Thank you so much!!

an
Review №7

Got a quote as soon as possible and had good communication with the company and their driver. They provided a great service and would definitely go to them for their services. Thank you!

me
Review №8

Great company to work with. The driver Will is who came to take care of my tow and transport. Will was friendly and did a quick job. He was right on time. I would recommend Will and Round Rock towing for anyone looking to safely move your vehicle! Thanks again guys for the awesome job.

Ri
Review №9

Ive used Round Rock towing several times and they have always done a fantastic job. William came and picked up my jeep again, if youve ever had a jeep you will understand. I had the top and doors off and he didnt hesitate to jump in and help out. I highly recommend David and his whole crew. Great job William and thank you again!!!

Br
Review №10

William was amazing. Showed up within 5 mins, didn’t even have to get out of his truck. Hauled my truck off and his driving skills and maneuvers were top notch and highly impressive. He was very kind and I would definitely call him again if I ever needed anything.

Re
Review №11

Outstanding service!! He arrived very quickly, super friendly and very nice. Very helpful and professional. I HIGHLY recommend Round Rock Towing & Transfer.

Ra
Review №12

I cant remember his name for sure but it’s either David or Daniel, but he was very helpful and friendly! He works quickly too and showed up right on time! Highly recommend him whenever you need to tow something!

Te
Review №13

The driver was courteous and professional. The entire experience will make me want to use them again. He was on time and explained everything to my satisfaction. Also a good value.

Ch
Review №14

Velma was very professional and nice when i called to let the company know my vehicle was towed by accident. She was very apologetic and gave me all the info I needed. Ryan the manager was also very kind and understanding when I picked up my vehicle. Great customer service in a time of stress!

An
Review №15

William went above and beyond to get my car needs done. This is the best tow company I ever dealt with. I will share with everyone I know as well.

Li
Review №16

Great place to call if you need help quickly. Called for quote, was given the best price and they were there to pick up car shortly after. Will definitely use again and refer others!

Sa
Review №17

They were amazing! I was quoted about $60 cheaper than when i had my car originally towed to my location. David showed up early and was very professional and took very good care of my sports car :) Highly recommend them and will definitely use them again if i need

Sh
Review №18

Fast and professional service, I have use them twice for towing. Everybody from the office to the drivers are very professional! I would highly recommend them and there fees are reasonable!

Bu
Review №19

I called to get one of the usual 3 estimates because I was having my vehicle moved over a 100 miles back to my home. I new within a minute that I would be doing business with RRT&T. I made call number 2 to a competitor company and my instinct was confirmed. I did not call a third company. I would be giving my business to RRT&T. Outstanding service. The driver (David) took great care of my ride and was the consummate professional. This is the company that you can rest easy recommending to the people you care about.

Na
Review №20

Almost took my car to the dealer to have it looked at until William from Round Rock Towing came. Asked me what was wrong with it and suggested a jump start. Well turns out it was just a bad battery after taking it to auto zone after. Saved me a lot of time and money dealing with the dealership! Thanks again Will

Ji
Review №21

Too much oil in the car, William came through and helped me out no problem. Very responsive and professional. Took no more than a few minutes.Thanks, William.

Li
Review №22

Wonderful and fast service! My sons car broke down in Round Rock on a Sunday and the towing was handled in a very timely and professional manner.

Li
Review №23

They were very professional and treated us with respect they were very helpful and accommodating would definitely use again .

La
Review №24

We have used them to tow a couple of vehicles, they’re always professional and the prices are reasonable.

Jo
Review №25

Very friendly driver, very understanding, and very patient, our tow driver was George and his service was more than perfect. We were in a position were he couldn’t tow it but he figured out a solution that saved me a big hassle. I would definitely recommend this towing service. By far the best service I’ve had. And not to mention but George was very careful with my vehicle.

Ar
Review №26

They take care of you fast and for the best price. Management is amazing and the best drivers.

De
Review №27

Friendly, professional, competent, efficient. What more could you ask for? ...I know someone will say cheap but to be fair, their quoted cost was the same as four others, but with faster response time.

Ge
Review №28

David was had a great personality and quickly got my car back to my house after the radiator overheated. I definitely recommend them for towing.

An
Review №29

RUDE!!!! Live out of town and after a wreck these folks picked up our truck. The driver Jorge was great. He was considerate and concerned. When I called the next day about having our truck dropped off at a local shop , the gentleman that answered told me No problem. I even asked if there wasnt a form I was supposed to fill out.No maam. You gave me a verbal release. So when I call today prior to leaving town because the truck still wasnt at the body shop, I was told I had to go to their shop to prove I owned the truck and fill out the paperwork I had offered to do 5 days ago. This is an hour drive one way in the wrong direction from where Im headed. Since it was a mistake on the part of the gentleman I spoke on the phone with originally, he offered for the driver to meet me at our local body shop so I could show my proof of ownership. It would be there in an hour. In the background I hear a woman , telling him thats not possible. that I needed to drive up there and fill out the paperwork. To say her tone of voice was nasty would be an understatement. David, the gentleman I originally spoke with assured me they would handle it immediately. Then I get a phone call from Tina, the rude voice from the background. She informed me that there was no way she could get the truck there until 4 pm still using a tone of voice that implied she was put out. After a heated discussion on both parts where she denied any responsibility for the original mess up and the reason the paperwork wasnt done. Her final shot was maam quit blasting my attitude and let me call my driver. Like I said RUDE!

Da
Review №30

Had the wait longer then what was told... Dispatch -poor communication to driver.. had driver follow us and he still got lost. Called dispatch to get some sort of discount due to it wasnt as far as they quoted . Dispatch hangs up on me after I tell her the driver is at my house, seems she just wanted confirmation so I still get charged the high amount!! Very disappointed if a service in our area with no customer service!!!

Wa
Review №31

Excellent service very nice and polite owners they do their job well i recommend them very highly

Jo
Review №32

They were super friendly from placing the call to the tow truck driver getting me situated. I appreciate the kindness in a time of frustration and panic. I will definitely use them again if needed

Sw
Review №33

Oh my gosh! I loved them. Velma was super friendly and knew what she was doing. Didnt over charge like other companies do. They texted me the info I needed.

Be
Review №34

Unbelievably helpful. Saved me hundreds of dollars. Helped me get a new tire when no shops were open. Things had gone terribly wrong all week, but the lady that answered my call this night realized I had two flats same week so no spare and she did not hesitate to offer a fantastic solution when easily she could have just taken my money and towed my car. I am grateful and happy to know there are nice honest people willing to help someone who is trying hard, but having a difficult time.

Em
Review №35

My recent experience with Round Rock Towing was excellent. I was in a bit of a bind after a blowout on the highway and because of my custom rims on my car I wasnt able to put on a spare. They were quick to respond, extremely professional, courteous and really made me feel comfortable in this stressful time. I would highly recommend their services to anyone. Most importantly, they really took the time and care to make sure my beautiful car wasnt damaged in anyway during the transport from beginning to end.

Ni
Review №36

I had my car towed today because one of my rear tires blew out. Everything was fine with calling them and getting a driver to tow my car. It took about 20-30 minutes for the driver to call me to let me know he was on his way, but I was fine with that because it is Sunday and the man I spoke with explained they only had one driver. I asked the guy to take it to a shop because I had to go to work, and Id spoken with the shop several times to let them know it was coming. When I called the shop several hours later no one had seen my car. The shop found my car parked out back. The driver never let the shop know it was there, left it sitting there on the rim with the busted tire, and left the key in my unlocked car. When I called the Towing company to discuss this, no one answered, even though they claim to be open 24 hours. Their mailbox was full, so I couldnt even leave a message. I will not be using their service again.I gave them another star because they did call me back about 40 minutes later to discuss what happened.

Tr
Review №37

Round Rock Towing makes my job so much easier. As a car salesman at Covert Dodge we always have people wanting to trade in cars that dont even run. In order for me to get an appraised value on the car I need too see them most of the time and Round Rock towing is always speedy and consistent when I go and ask them to pick up a car for me. Another sales guy called 3 other tow companies to get a car out of a parking garage and they all told him it could not be retrieved from the spot it was in. I called Tina and Dave (the owners) and they not only went and retrieved the car but had it back at my dealership within 2 hours of me calling! I recommend Round Rock Towing over any other tow companies. Not only a good honest company but also ran buy good honest people.

La
Review №38

Was very responsive and easy to work with.

Pe
Review №39

I had my car towed recently by this awesome company. My tow truck driver Ryan De Leon was very nice and professional at helping me with my problem. I would highly recommended service from this company. If I ever need a tow again I will definitely ask for Ryan.

Ky
Review №40

Arrived on time. Good personality. Nice man knows his job well Will use again if i have to

Jo
Review №41

Easily the friendliest tow Ive ever had! I am exceedingly pleased with the service I received. Got stranded when my car died and in less than half an hour I was picked up and in transit to the shop of my choosing. To make matters even better, I got a lift to my house afterwards. If I ever need a tow, this will be my first call for sure! Thank yall so much.

Br
Review №42

Young gentleman was very courteous this morning on my tow. The rain came down just as he arrived, so no fun there, but he did great and has my Spyder loaded very quick. Ive used you before and have nothing bad to say. I recommend you to all my friends if they need help. Awesome service. Thank you.

Ce
Review №43

Worst service ever , they told me it was going to take 25min . To arrive I was waiting for an hour and 40 min. Finally I call them and they told me something came up if I still want the service for me to wait.....i wish I can give zero stars review

Ad
Review №44

Great towing service. Honest, efficient and straightforward. They quoted me an accurate estimate for tow, driver was personable and punctual. The tow service was as quick and painless as possible. Would use again at any time.

De
Review №45

They people are awesome! Hey are dependable and have the best customer service ! I would go nowhere else! Now now anyway!

Co
Review №46

Had an issue with my truck. And it was covered under warranty. I called these guys and they were here in 30 mins. Best experience Ive had in this whole process. THANK YOU Ryan!!

Li
Review №47

After having a wreck, the last thing you want to think about is what are you going to do with your car, how do I get it home, how do I get it off the highway, well with Round Rock Towing, I didnt even have to worry about this. Ryan was great, he was called to the scene for a different vehicle but made sure to call someone to get my vehicle taken care of. It was such a relief, and Im glad they were there when I needed them!!

Ch
Review №48

Called this company for a tow. David and Tina arrived 20 minutes later, as promised. Very friendly folks, awesome personalities, and VERY professional. Had to have a Jeep towed. These folks are into 4-Wheeling, Hidden Falls, theyll take care of you. Highly recommend.

An
Review №49

Motor blew on my jeep with no top or doors on a cold night. Round Rock Towing came within 15 minutes of calling. Ryan was very helpful. I recommend this company to anyone and everyone!

Er
Review №50

I had to have my car towed twice in the span of a week, once to a local mechanic, and then to the dealer when the mechanic advised it was an ECM issue. The first round, I started searching for a towing company that could get to my house asap before the mechanic closed shop. I called Round Rock Towing and was advised their closest driver wouldnt be available for a few hours, so I started searching for another company. Ten minutes later I received a call back stating David was on his way to pick up my vehicle! I was so impressed with their diligence in getting me towed, and the pricing was very reasonable (less than the towing company the mechanic recommended, so I hear). When I was advised Id need to take the car to my dealership a few days later, I didnt even think about calling another company-I immediately reached out to Round Rock Towing. David arrived right on time, and again, the price was reasonable. Davids a great guy and I was impressed with how personable he was-easy to talk to, gave some great advice on what to ask the dealership, etc. I would 100% recommend Round Rock Towing to anyone looking for prompt service, good pricing, and a great overall customer service experience.

Da
Review №51

When my office relocated I had to have someone move my 8000 lb forklift. David and Ryan handled my old forklift like the pros that they are, even though she was a little heavier than they were expecting. Would definitely call them again for any other towing/transport needs.

Ja
Review №52

Typical towing they try to charge you as much as they legally can.

El
Review №53

Ryan and Sean were super friendly and appreciate their kindness and dealing with my bad mood!!! Thanks guys

Ta
Review №54

I was in an accident, and Round Rock Towing was a big help for everyone involved. They were super quick and had some of the best customer service that I have ever experienced. Thanks guys!

Jo
Review №55

Since I own multiple old motorcycles and a really old truck, its not uncommon that I break down on a weekend ride. Luckily, these guys not only are very responsive, they have the proper tools to tow bikes. Most trucks will toss your bike onto a flat bed and hope it doesnt fall over but not these guys. They have a custom sled device that secures bikes on the truck. They have bailed me out of so many weekend mishaps! Highly recommend.

An
Review №56

George made a bad situation much better for us. He took care of the car and put it exactly where it needed to be. I would definitely recommend George when you are having car troubles.

Va
Review №57

Best towing experience Ive ever had. They were fast too. Will definitely use again and great pricing.

Ni
Review №58

Gilbert came to tow my Kia Rio. He saved me a trip to the Kia Service Department as he fixed my frozen ignition! Many thanks! Will use this company again if the need arises. 👍

Ba
Review №59

I have used Round Rock Towing several times. They are always prompt and courteous. Ryan picked up my most recent tow and he fix the standards previously set.

Ad
Review №60

My car recently broke down in Georgetown which is obviously a bad day for anyone. Thankfully Round Rock Towing came to me very quickly and got my car where it needed to go. Not only did they work efficiently but their attitude and customer service was second to none.I would highly recommend them to anyone in the Round Rock, Georgetown, or greater Austin area. Thanks again for saving the day!!

Ke
Review №61

My old Ford F-150 recently broke down on, you guessed it, IH 35. I was able to get it to the side of the road, but needed it towed to a repair facility. After getting voicemails on my first couple of tries from other companies, Round Rock Towing responded and 15 minutes later their brand new tow truck showed up and was able to get me off the side of the road and delivered to Christian Brothers Auto repair. Their price was super reasonable and they took special care to make sure my truck was delivered safely. I would sure use them again.

De
Review №62

If you end up with Ryan, you can rest easy knowing youll be properly taken care of. He came out to pick me up on his night off when the only other drivers on-call were busy just to make sure I wasnt stuck waiting longer. Him and everyone else I spoke to was as honest, friendly and helpful as I could have hoped for, and all of my questions were promptly answered in such a manner. On top of that the tow itself was surprisingly inexpensive, which was quite a relief considering I had never dealt with this sort of thing before. In fact, Ive never written a review for ANY service before, but never before had I been dealt such a grand favor. Breaking down so suddenly and unexpectedly would have otherwise ruined my night if not for the remarkably expedient service. Despite the circumstances, my whole experience with them somehow managed to set my mind at ease (impending auto repair fees notwithstanding), and I honestly cant be thankful enough.

Al
Review №63

Ryan was awesome! I would definitely recommend these guys to anyone! Great service and very professional!

er
Review №64

I would leave star but Davids service was good. Pricing is horrible, $80 per towing plus $2.99/mile? That was a rip off. I wont definitely recommend this place to anyone

Ha
Review №65

Tina and David,I want to say Thank you for towing the 1964 Ford Classic Car. You have shown great patience and care to load the car for transport. I really appreciate what you do and the professionalism.Thank you and Take Care…Jerry J. M.Pflugerville, TX

Ke
Review №66

Quick response and great people with top notch equipment, especially if you have a bike!Today they gave me another bike tow, and their truck is just amazing with the lift in it; I felt my bike was completely secure!

Tr
Review №67

Towing was fast and painless. Would recommend to anybody in need of a tow. Thanks Ryan.

En
Review №68

This guys are great thank you Ryan for getting the truck picked up and dropped off at the shop, I would recommend this company to anyone stranded on the road

ro
Review №69

Excellent service these guys have always been on time and have never given me a problem. keep up the good work.

Ma
Review №70

I needed my toolbox moved and was very worried about loading and unloading it. The driver did everything he could to make sure my toolbox was safe. Hats off to you David and your team!

Hu
Review №71

Highly recommend.

Se
Review №72

Great service! Ryan was very professional and friendly would recommend him and the company to anyone.

Ra
Review №73

I stay in killeen TX, and I got my truck at third coast in Austin, by the way thank yall for taking care of me but back to the towing part Mann they came fast thank you Ryan for saving me from any extra b.s .also he top it off and called when both made it safe to let me know everything went well. Thanks and God bless!!!

ra
Review №74

This guys are good. The dispacher lady was nice and help me with my poor english and the driver. Very cool guy

Ga
Review №75

I had Jorge Z. From Round rock/Triton towing come out and help me out today with my corvette C5, i had called many other towing companys before and they all said it will be a couple of Hrs to get there or they said they couldnt pick up my corvette cause they didnt have the right tools😔 due to my C5 being low.... but once Jorge came out he came out so professionally and told me to watch my car to make sure it does not touch the bottom as he lifts the car up and well go as slow as possible to get this up here without damaging it, he had the right tools for the job i highly recommend calling Round rock/Triton Towing and asking if you can have Jorge Zuniga come help you out he will get your car to your destination in no problem!!!Thank you Jorge Z.

os
Review №76

The best service in town , fast , professional , and really friendly I definitely recommend this guys especially Ryan this homeboy is real thank you bro God bless you guys

Tu
Review №77

Awesome service, Ryan helped me out huge. Fast and reliable!

Sh
Review №78

Quoted me $210 to pull a ford mustang car, 10 miles down the road.

Ji
Review №79

Had a minor fender bender that rendered my car inoperable. I called round rock towing and they responded quickly, worked efficiently, and were very professional. I will use them in the future.

Pe
Review №80

Great work. Excellent driver.

aa
Review №81

Honest rate, great service. Ryan did a great job!

Br
Review №82

Very professional. On time and courteous. Transported my car from Cedar Park to Hutto.

ma
Review №83

Thank you Ryan for picking me up so quick I would recommend you to anybody good

T
Review №84

Ryan was great, came out fast and in the rain even.Thanks thanks thanks

ar
Review №85

Our agent broke down on the way to Georgetown. They were fast, cheap and friendly when we needed help! Highly recommend

An
Review №86

Needed a Tow to a mechanic and called Round Rock Towing. Their rates were better than anyone elses I called and they showed up earlier than mentioned, No complaints would use again!

Ch
Review №87

A friend in need is a friend indeed! The driver got me up and running right there on the spot and I ended up not even needing the tow. Next time I do need a tow, I know who Im calling!

Ke
Review №88

Courteous and prompt service from David. He contacted me within minutes of hanging up with their office and provided a spot on estimate of his arrival time.

Ho
Review №89

Ryan was super friendly and came out to in the cold rain without coming complaints!

Co
Review №90

These guys were great to work with. Thanks, Ryan and Velma for taking such good care of me!!

Ra
Review №91

Thanks Ryan for the great service. Quick response and was handled with great profession.

Ly
Review №92

Ryan was great! Thank you for helping me out!

CB
Review №93

Great service from beginning to end. Would recommend to anyone.

Ji
Review №94

Round rock did a great job, came all the way to Killeen to pick us up for a fair price

Ch
Review №95

Was in a bind and needed a tow their prices are great. Very friendly and would use again. Thanks for the help.

St
Review №96

Ryan was prompt and professional! I will recommend him and Round Rock towing to anyone who needs towing services!

Jo
Review №97

Ryan did an excellent job towing my motorcycle with the right equipment.

Mi
Review №98

Excellent service and Ryan dropped the truck perfectly in the driveway.

Za
Review №99

Tina and David were very kind and showed up quickly to jumpstart my car.

Jo
Review №100

Were looking for a used car. Ended up going elsewhere but not due to service. Very friendly and honest about problems they had with their cars.

Information
46 Photos
100 Comments
4.8 Rating
  • Address:1520 Sam Bass Rd, Round Rock, TX 78681, United States
  • Site:http://roundrocktowing.com/
  • Phone:+1 512-218-0011
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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