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Cothrons Safe & Lock
2119 N Mays St, Round Rock, TX 78664, United States
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Ca
Review №1

They made a replacement key for us. Works greatVery friendly people Dom and a customer, Alfredo, agreed to allow me to take a photo of the two of them for Google maps.Marlin made the keys for me off of a schematic. Excellent service.They have a handicapped facility including the bathroom. This is very important for those in wheelchairs. They are ADA compliant. My now deceased sister-in-law was an amputee. I naturally watch for certain things when I am in the public and try to report as I physically go to places.Enjoy the pics they show some of the really cool items for sale in their store.

Ri
Review №2

Arguing in the shop, literally cussing at each other and cussing the owners of the shop, while not listening to the customer at all. Had to stop them from creating a duplicate after not listening to what I asked which they charged me for in the end.Was quoted $20 - $25 by Don who was pleasant on the phone but didnt matter because he wasnt in the store when I dropped off or picked up. Ended up paying, $52.10 all said and done for two keys that do not work.Unprofessional, rude, and not sticking to their estimate. You can go to the dealer and get a key cut for less. As someone who works on cars for a living, the service was unacceptable and appalling. This shop needs to catch up to the 21st century and fast.

Jo
Review №3

Max gave me options for a safe I got for free. Ended up drilling it, took longer than expected, didnt try to up charge me. He was friendly, professional, and knowledgeable. Will definitely use these guys anytime I need help with locks

Sh
Review №4

Great service. Got my car key made and programmed without incident. Quick and efficient, thank you!

M
Review №5

Couldnt thank these guys enough. Came in with 4 unique keys. walmart or home depot couldnt help me with any one of them. After 5 minutes at cothron, I had 2 copies of each key for $30. There was even a key that he didnt have a 100% match for, and he still was able to me a working copy. Incredible work.

Er
Review №6

If I could give zero stars I would. I brought a key fob in to be programmed for my truck. After 30 min of trying the guy said my battery was too dead and gave me till the end of the day to get it checked out. They charged me $60. Auto Zone confirmed my truck battery was perfect. Went back to Cothrons and they tried again for another 30 min yet still could not program it. I asked for my money back and he refused, wouldnt even program it again if I brought in a new key fob, said I would have to pay the amount again. Really?? How do I know if its my fob or your faulty equipment!? When I asked that he said cuz I am a locksmith, this is what we do.... Located another locksmith who was able to program my fob in 5 min. Cothrons is a scam and the guy who helped us is rude. I had to call my bank and file a dispute.

Ch
Review №7

I stopped to purchase padlocks and have them keyed to a couple different key sets. I forgot my some of my information. They spent 20 minutes on the phone chasing it down so I didnt have to drive back to the office and get it.

Mi
Review №8

Most expensive lock/ Key place in central Texas. 300% more expensive then anyone else.

Lu
Review №9

After waiting 3.5 hrs for a different company to turn up who kept telling me 45 mins, these guys came to my rescue within 30 mins. My garage door had stopped working whilst I was out & my doors were deadlocked from the inside. The gentleman that came to help me was calm, professional & so kind (I was a flustered mess). They got my garage door open in less than 5 mins. No mess. Would 100% recommend!

Da
Review №10

Cothrons is AMAZING!! They are completely focused on delivering excellent customer service and the highest level of customer satisfaction. We were having our locks all changed and we had a problem when the glass shattered on one our older doors due to some issues with putting in the lock. Cothrons was so great and they took full responsibility to get it fixed. They sent out a new locksmith who fixed the original problem, which I wasnt sure could be fixed, but he did it. Also, the glass replacement crews was amazing, as they had to not only replace the glass, the but trim around the glass. They even worked on Saturday to ensure that it was done and completed in a timely manner. It was quite a job to get it done and to ensure it looked the same as the other door. They did it and I am SOOOO pleased. I will continue to work with this AWESOME locksmith and would highly recommend them to anyone. A HUGE THANK YOU to the team that made it happen....Terry, Lane, Mark, Albert and Tony, and my apologies if I left someone out! THANK YOU again!!! I will never use another lock company!THANKS,

My
Review №11

Needed a motorcycle key. Called every dealer and locksmith north of 290, was quoted everywhere from $100-180. Guys at Team Scream dealership finally told me to go to Cothrons. They did it for $45 in about 10 minutes, with a smile. Amazing service to go with the best pricing in town. Im impressed enough to leave a review.

Ro
Review №12

This place was eager to help me find a solution to my problem. My key had broken into 3 pieces. Without hesitation, the guys at Cothrons told me to come on in and theyd give it a try once I reached out to them. The gentleman took my 3 piece broken key, and proceeded to make a copy from the existing pieces. Afterwards, he told me to take the key back to my lock (still stuck on my back yard gate) and give it a try, trusting that I would return if it worked. Long story short, it worked like a charm, and I returned to purchase 2 more copies of keys. I was grateful to be able to open my backyard gate again, as it has been closed for 4 months now. Luckily its been the winter months, time to get this back yard ready for spring! These guys are great!

Jo
Review №13

I somehow locked my key fob in my car while it was running. They were at my place in 20 minutes and unlocked it after 2 minutes and for a great price. Great experience

St
Review №14

These guys have always taken care of me. I have used them for 20 years. I have never had a bad experience with them. Good customer service. Good prices. Know what they are doing.

Ad
Review №15

I came in to buy a safe and lock. Most safes have locks built in, but not here I guess. I had to buy both a safe and a bunch of chains, and then a lock too. I stored my car keys in it and forgot the padlock code almost immediately. Damn, I am so late to work right now but that safe really works.

Aa
Review №16

I bought an aftermarket key/fob combo off the internet and brought it to these guys. They told me that it very well might not work and they would have to charge me either way. I told them to go ahead and in 10 minutes they had the key cut and the transponder programmed for my car. Everything worked. These guys are up front with the risk and really tried to warn me it may not work. Thankfully it did. These guys are the real deal. Thanks again.

Re
Review №17

Today I called Cothrons Safe and Lock, due to a multitude-T lock I purchased and have seen this tyoe of lock before the pins fell out while trying to figure how to install the lock. Well Mr. Dan was so very helpful and came to my rescue and fix the pins in my lock within an hour. I was very pleased and greatful for the quick response and turn around. Would for sure use them for all my lock needs and would recommend them for your lock needs as well. Very pleasant and helpful. Thanks Mr. Dan for all your help and giving the best customer service..

Ba
Review №18

My wife and I was unable to open our safe to access her passport which she needed to fly out in the morning due to an illness in the family. I called Cothrons first but they very were busy and explain to me that they may not be able to get to me until after 5:00PM. So I called other locksmiths in town and they were also busy, but their technician never replied back and provided me a window. So I decided to schedule an appointment with Cothrons with the assurance that someone will be at my house even after 5:00 no matter what. Around 2:00, I was really starting to worry that I was not going to get the safe opened. Shortly before 3:00PM, I got a call from locksmith Max Neal that my appointment is next since he finished up earlier with his last appointment. When Max arrived I explain the urgency to get the safe open which he understood and gave me complete assurance that the safe will be opened before he left. In short time, he was able to open my 25 year old safe quickly. I am very thankful to Max that he was able to help my wife make her flight that almost didnt happen.

Jl
Review №19

Gary saved my bacon. I needed to have my replacement key fob cut. He was able to get it done and working as good as the original. He also had some locksmith ninja moves to make sure it worked like the original! I will definitely be coming back...thanks guys!

Ke
Review №20

Not a fan anymore...used to be great but mediocre at best today. Find a different locksmith

Ma
Review №21

Merlin is the locksmith magician! I went in for a new key fob for my Kia Soul only to find out that it would cost $250. Merlin suggested a chip key. He then discovered that my car doesnt require a chip for the key and was able to cut me a new key. Long story short...at a time when he could of taken advantage and sold me a very expensive key fob he chose to side with integrity and sold me a key. At a time where money is everything, integrity is king and Merlin is the master of integrity!

Ki
Review №22

Every other year I tend to end up here with unusual key requests. Every time Cothrons has what I need. Always friendly service.

Jo
Review №23

When you think of an old locksmith, sometimes I picture a grumpy old white dude. Thats what you might get here at this shop if youre lucky! Take the attitude with a grain of salt. Dont take it personal. They know their stuff, theyve been around the block seen almost everything! This company has been around for a long time.

Da
Review №24

Great service! The locksmith who rekey my locks was very nice and professional. Answered several of my questions, very knowledgeable. This place is awesome I would definitely recommend them!

Su
Review №25

They are awesome

Mi
Review №26

3 times i tried doing business here3 times they dont know what theyre doing

Ju
Review №27

Had a door with a very old lock that our business needed to open for a festival. Jeff was the 2nd locksmith who came out to try and get it opened. He successfully got the door open, and repaired the lock so it functions like new. Cothrans and Jeff are lifesavers!!

Wh
Review №28

Awesome place fairly quick service depending on what you need.

An
Review №29

Always the best service. We have a very specialized safety Lock Out program for an industrial plant that the Cothrons team has helped us maintain. Thanks!

Sc
Review №30

Great place to get all keys made small keys large keys car keys boat keys, and friendly service. if they dont have what your searching for they will do their best to accommodate and get what you need.

Ra
Review №31

Had a good saturday experience with Don at Cothrons.He helped get a new lock and keys for my truck tool box dirt cheap.Very friendly and helpful.Will return and recommend to friends.Thank you.

St
Review №32

Had several auto keys cut and they were fast, courteous, and did good work at a fair price!

Le
Review №33

Kevin may be a great locksmith but he has no idea how to communicate. Do yourself a favor and ask for anyone else!! Btw, there are more than 1 locksmith in round rock. May want to look elsewhere.

Lo
Review №34

The people here are always knowledgeable and friendly Ive never had a bad experience

Ja
Review №35

Fast friendly service. I always use them when I need lock services and keys made.

am
Review №36

They gentleman there are AMAZING. They got me in out in out in no time at all. The facility was in order and very clean. They had a very specific key blank and were able to make me multiple copies. They were very knowledgeable and explained to me wht my key had two specific cutts. All in all this inow my go to. I encourage you to reach out to them wheh you have a need !!!!!!!

Le
Review №37

Very professional with personal attention. Upscale-not discount or inexpensive.

Ka
Review №38

Honest, reliable, and knowledgeable...Broke my key to Cadillac CTS..dealership and mobile locksmiths wanted outrageous prices..trying to convince me my car needed program code and all sorts of expensive things...Cothrons did it for less than half of price and didnt need any extra fancy codes..

D
Review №39

Professionals that are helpful and work with you. Great selection and suggestions.

La
Review №40

Awesome place, always reliable and always reasonable. Been using them for years.

Di
Review №41

Super fast, took him about 5 minutes to get to me, then 5 minutes to unlock and get me a receipt. He also didnt destroy my window seal like some do. $55.

ri
Review №42

QUICK, EFFICIENT, SMART, FRIENDLY, words cant explain the great experience i had with these guys!

Bi
Review №43

The staff there was really cool and very knowledgeable.

Th
Review №44

Great guys to deal with fast and know how to do there job.

Ra
Review №45

Quick service... experieced!

Ci
Review №46

Id rather drive 50 miles farther than go to this location. We werent there 3 minutes and were greeted such piss poor attitude.

Co
Review №47

Good group of guys that tell it like it is.

Da
Review №48

Best locksmith in the area with reasonable fees.

Ca
Review №49

Kevin is very helpful and a great locksmith.

Pa
Review №50

Quality, helpful dependable period

Sa
Review №51

These guys are great

Da
Review №52

Very professional and quick!

Ca
Review №53

Awesome service!

Li
Review №54

Friendly service

Information
35 Photos
54 Comments
4.6 Rating
  • Address:2119 N Mays St, Round Rock, TX 78664, United States
  • Site:http://www.cothrons.com/
  • Phone:+1 512-246-3979
Categories
  • Key duplication service
  • Aluminum window
  • Door supplier
  • Emergency locksmith service
  • Store
  • Locksmith
  • Safe & vault shop
  • Security system supplier
  • Window installation service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5:30pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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