user
Rush Automotive
2211 Co Rd 172, Round Rock, TX 78681, United States
Appearance

Comments
Na
Review №1

Today was my first time at rush automotive, I called yesterday and was able to get a next day appointment, the women who answered was very helpful and friendly. The staff in the store was also very friendly, they told me the cost and the amount of time it would take upfront, they have a wonderful seating area that makes the waiting very comfortable. Would highly recommend.

Je
Review №2

I always consistently have a wonderful experience here at rush automotive, it never fails!This has been my go-to place since I moved to the north side of Austin and I wont go anywhere elseFrom the initial phone call years ago, to the customer service at the front to all of the gentlemen here at this office, they are always very helpful and informative, patient, they actually listen to their customers, and their customer service is just impeccable.Whenever I need an oil change on my car or just general car maintenance this is always the place I go to, I very highly recommend Rush automotive!

S.
Review №3

I had my car service for oil changed and brake flushed, it was ok for a day or two, then later while I was driving I heard a noise coming under my motor and had to stop somewhere to check what was going on, I realized the shield plastic cover to my motor was not properly put together and was about to fall off... I also found out the coolant lid was left open. This place is not too proper with what they do. They do it quick and not put it back properly.Had to drive back extra to them even I have other plans, only to ask them again to fix it right!This is the last time im servicing my car to this shop. I will look somewhere else for my next service.

De
Review №4

Took my car in to get an alignment this morning. The office staff were nice & welcoming. Service was quick and I appreciated there was a waiting area that was spacious and comfortable with a TV while I waited. They also offered coffee and water.

Me
Review №5

I love these guys and 2 out of 3 times my quote has actually been higher than my end total. When it takes them less time than they thought they dont charge you for it anyway. I truly feel I can trust these guys to tell it to me straight and get the job done correctly and effectively! Thanks Rush

Sh
Review №6

I had a coworker recommend this shop calling them honest and practical on price. From his raves, I had high expectations, and not only were they met, but exceeded! From the very start of my visit, the guys at Rush were so nice and helpful. You could tell they wanted me to get the best service and price. While another shop wanted to charge me almost $2000 in repairs, Rush didnt see the need to replace all that was quoted. Ended up only having to pay $400. Rush not only saved me money, but so much stress as well. Thank you guys! My new go to place for all my car business!

Jo
Review №7

I have used this company in the past and have absolutely no problem and have been pleased with the service. This time however has to be one of lowest in regards to punctuality. I set the appointment and arrived on time for an oil change and courtesy evaluation since I will be going on a trip the appt was at 9:30. Kenny asked when I needed it back by and I said the latest at 3:00. I was told no problem. Kenny and I spoke about an hour later and he said I needed brakes. At 11:00 I told him that’s fine to proceed. At 2:30 I called as my ride was on the way to take me back there. Only to be told my car wasn’t ready and Kenny would call me back. An hour later I called again. To be told by Kenny I forgot I told you’d we’d have it ready by 3. It won’t be ready now until 6. I had plans and they totally messed them up. I have gone to “Rush” for several years and this is the first time I’m totally disappointed in their ability to deliver on their promises.

Cl
Review №8

There were very nice, honest and upfront. They also take the time to explain everything. 10/10 would recomend

Ca
Review №9

Justin at Rush Automotive was professional and HONEST. I took my car to 4 different automotive shops and they tried to over charge me for repairs not needed. Not knowing I already knew what the issue was from the get go.They had no idea that I have been a mechanic for over 35 years as well as an independent journalist looking for HONEST business owners to share with the people.. One stop at Rush Automotive Shop solved my problem and i am greatly greatful for these guys. I am a Disabled Veteran and i needed help and Rush Automotive Helped me. Justin is 100% Honest and if I ever need service on my cars or friends and family cars i will send them to Rush Automotive Shop. The Best Automotive Shop Ive ever been to. Best Mechanics..Thanks Justin

g.
Review №10

Awesome, friendly upon walk-in, thorough in vehicle assessment. Very comfy recliners, coffee, and tea.

Sh
Review №11

You can always measure a business by the stellar service they provide. I’ve been a customer of Rush with a previous vehicle. It’s such an honor to have someone that cares about their customers. They are professional and even offer a shuttle service. They will let you know what your car needs and will educate you in a way that you understand. I’m pleased by my service today and will continue to bring my vehicle to Rush, because I know I’m in good hands. Thanks again Rush! You are the best.

Br
Review №12

Nice lobby with recliners and TV with enough room. Only thing I didnt like was the $40 full synthetic oil change ended up costing me $60 because apparently the fine print said shop fees and the filter and a bunch of other things were not included in the price.

Li
Review №13

These guys are amazing! They waited after after hours to serviced my vehicle! Highly recommend!

Ci
Review №14

I took my parents Enclave to have repairs. Joe was very professional and explained thoroughly. I totally recommend for repairs to your vehicle. Thanks Joe!

La
Review №15

They have a great price for oil changes and do a thorough checkpoint! They found an issue and even checked the warranty on it for me! That is what I call looking out for the customer.

Ba
Review №16

Sent here after unfortunate mishap at Discount Tire. Honest service. Waiting area was nice. Would recommend.

Jo
Review №17

I would NOT trust my car here. I am a loyal customer so once I find a place, I stick with it. I did not mind paying the high prices since I was assuming I was receiving good value. The problem with Rush Automotive is that every time I take my car there, I have to fix something else. I generally ignore some of their sales pitch on stuff I know I wont need for years. Difficult to bring parts for them to install because they will tell you it is the wrong size. I am currently fixing a lot of issues from my last visit there. I am seeking other shops as I dont trust them with cars.

Jo
Review №18

Honest, reliable! My brother recommended & also utilizes their skills.

Co
Review №19

Excellent and fast service! informative about other needed repairs that your vehicle needs. Very friendly!

U.
Review №20

My brother recommended Rush after getting his car repaired. Im writing this review after 2 months of them servicing my 2002 Tahoe for an oil leak. The car drives like a dream and I am glad I took my vehicle to Rush to help me understand what was wrong with the oil leak and how they fixed. I wanted to the job myself yet after watching Youtube and reviewing forums I decided to let the professionals do the job. Thank you Rush.

Fa
Review №21

These folks are fantastic! I cannot say enough good about this business and the people who work there. This is a huge, clean, well kept service center with a waiting area nicer than most living rooms that I have seen. Big screen TVs, real coffee, and no garage smell.The job I was there for was a big one with multiple repairs needed and it took only two days even with all the other vehicles coming and going.I definitely recommend highly.

K
Review №22

Amazing customer service. They really go above and beyond to explain and make recommendations. I mostly have worked with Kenny. Hes very thorough and knowledgeable and makes getting repairs enjoyable! Definitely recommend. Will not go anywhere else. Thank you!

De
Review №23

Ive always had a very pleasant experience when I visit this shop. The service reps are very friendly and professional. They understand your needs. They explain clearly what services they are going to perform. I appreciate there professionalism and how they care for your vehicle. The waiting area is very clean and comfortable. The lounge chairs are so comfortable you want to take a nap. However, the service time is quick so no time for a nap.

Mi
Review №24

Went by on Monday at 4 pm to ask if they could tell me why my car is beeping constantly while I drive and telling me that my hood is open and it is not. They not only looked at my car so late in the day but had an answer for me within an hour. Justin was top notch and told me that it was a sensor problem and that they would need to order a part that would take a couple of days to get. The part came in sooner than I expected and when I went by it took them less than an hour to install it. Also they were able to find out that it was covered under my extended warranty. Have been taking my cars here since 2016 and will never go anywhere else. They are also very honest and professional and have an amazing lobby to wait in.

Te
Review №25

Super kind, professional and informative. I definitely felt like my money was well spent and that my car was getting the best service. Thank you!

Co
Review №26

Outstanding. Told me what the problem was, what they would recommend but not what HAD to be done that day AND by them. First time I’ve ever had a tune up and could actually feel the difference. I actually went to them because I didn’t want to go to that hugely popular place that does oil changes and car washes. I always felt like I got up sold. Never once went in and was not told you need to replace this thing or that thing. Never. Rush did an oil change and told me “you’re good to go”. Go here. They’ve got my business for life.

de
Review №27

Curteous prompt well explained what would be done and price accurate . Great experience

No
Review №28

Had a transmission service done and my Serpentine belt replaced. Jennifer was extremely helpful and professional! Will be coming back here next time I need anything done

se
Review №29

Awesome service, always on time, and fairly priced!

Ta
Review №30

Amazing people. I truly only feel safe taking my car here.

Da
Review №31

Absolutely one of the top most honest and reasonably priced Automotive shop ive ever used! They got me in the same day and did the work while I waited. The staff was very professional, knowledgable and did a great job repairing my truck. The waiting Room actually had recliners and a big screen TV! They are now the shop I will be using from now on!

Ma
Review №32

These guys are Great! No car repair is cheap these days, but I trust their advice and believe I get value. The quality of work hasnt failed me. Its good to see an honest auto repair shop successful. Thanks!

Ca
Review №33

Excellent service, clean restroom and lounge chairs with WiFi while you wait.

La
Review №34

The guys at Rush Automotive are simply amazing!! They go above and beyond to help their customers out. I had both of my vehicles go down on the same day and they got them in and out in 24 hours! Justin, Kenny and the rest of the crew and very professional and super friendly!!

jo
Review №35

Ive been bringing my Gen 3 4Runner to Rush for the last 4 years since moving here after getting a recommendation from a work acquaintance. Theyve always done a great job and have competitive prices; Ive never taken my car anywhere else after being impressed from the first visit. They still impress me now. Theyve never tried to upsell me or BS me. Theyve also never kept my SUV for an inordinate amount of time, usually finishing up ahead of schedule if not right on time. Daniel is amazing and very professional, as is all of the staff Ive dealt with outside of him. Ultimately, I highly recommend Rush. Great work, honesty, care, service, and cost.

Jo
Review №36

After a little miscommunication, the customer service provided by this place by the owner himself is extraordinary!!

El
Review №37

Very friendly and straightforward service, clean pleasant facilities, will return.

Hi
Review №38

Very good service all the time thank you

De
Review №39

We’ve been customers at Rush for years. Our cars were rarely brand new or in great condition, and we all knew that. They have never pressured us into getting a service in previous visits. They were always informative and honest. I have told anyone that would listen to bring their cars here. Recently, there have been some discrepancies in the usual service I get. I was gifted an older car this past year for commuting to and fro work. Well, it started having an oil leak- we took it in. We were told that we had to do a dye test to figure out where the leak was ($100ish). We agreed, but the leak got worse. I’m willing to say that was on us. We’re big people and this car is low to the ground so it scrapes... a lot. (I have puddles of oil in my driveway, y’all. I’m surprised I haven’t been hit with a fee or something for it.) So, with some clever budgeting, we brought it back in- thinking maybe it’s the oil pan since we don’t smell the oil burning, and the location of the puddles of oil. (Disclaimer: not a certified mechanic.) We bring it in, and we were told we didn’t run it long enough for the dye test to work. But they did notice a cracked valve cover gasket. We agreed to the repair. ($500ish) Now, the husband is usually the one to handle business like this for obvious reasons. But, for this visit he had to work, and I went to pick it up. A pleasant lady helped me out. I asked her if there were any other immediate issues we need to address. She said there didn’t seem to be any, but got the advisor (Jon) to come speak to me just in case. Which I appreciate. He said the same thing as last time. Run the car 500 miles so the dye test can be successful to locate any other leaks. Cool. I left. Didn’t notice anything immediately. Ran a quick little errand the following day. Noticed the leak. Maybe it’s residual from yesterday’s work? I thought. The more we drove it, the worse the leak got. And now we are back to square one with a huge leak. Besides, how can we drive it for 500 miles when I probably won’t have any oil to do so? So, we take it back. My husband was quoted $1500 dollars for something they weren’t even sure was the problem. So, they want me to pay $1500 for something that may or may not be the problem. No thank you. So, we are trying to weigh all our options here when we noticed my husbands mother’s vehicle is also there. Makes sense. They are usually great! Apparently, they quoted her $2000 for vehicle repairs. When her husband went to pick up magically the quote turned into $1600. For my portion of this adventure, I was left with a bad taste in my mouth. But now, I’m really upset. They were going to take financial advantage of my mother in law cause she is a woman. It’s that same nasty reason why many women feel apprehensive about going to a mechanic cause of assumptions. But as soon as a man walks in, the price is lower and the service is better. Mad doesn’t even begin to cover how I’m feeling. I’ve met the owner of this place before. He’s a good, honest, hardworking man. I wish him nothing but success. However, he has people in his shop that are screwing things up that he worked hard for. So, that makes me upset on another level. As sad as it is to say, I don’t think we will be returning unless these problems are addressed, and everyone receives the same service as before. PS: if face masks are a thing for you- They don’t really enforce it in the waiting area. Plenty of workers are walking around without one. Regardless of your stance on the pandemic, we still have to deal with it.

Na
Review №40

I bought a new set of tires and visited Rush to see if I needed an alignment due to outer tire wear on the last set. They determined the alignment was in spec quickly and there was no charge. I will be back.

DI
Review №41

These guys are super friendly and get the job Done. I dropped off my vehicle and they even offered to pick to pick me up after and provided coffee and comfy seats while I waited. Above and beyond service, I definitely recommend them!

No
Review №42

Ive been taking both mine and my wifes vehicles to Rush for the past two years. From the first time I stepped foot into their doors I can truly say this is a different kind of shop. They will take care of you no matter what the circumstance. I recently met with the owner who personally assisted me regarding an issue with my braking system on my Toyota. I had taken my vehicle to another shop in town who had told me I needed a full brake job to cost me over 700 dollars. I knew this didnt sound right so I decided to go back to Rush for a second opinion. Long story short, the other shop was just trying to sell me an overpriced brake job to meet sales numbers. Rush Automotive was able show exactly what was going on with my brakes and provide a breakdown on how the other shop tried to deceive me. They were even honest enough to assure me that I did not need new brakes. When I finally do need brakes, I will continue to take my business to Rush Automotive. I recommend you do the same. Great prices and even better people!

Ti
Review №43

Great, reliable service every time, reasonable prices. Have been bringing my cars here for over 6 years now.

La
Review №44

Needed an oil change. Joe and the crew were professional and quick when getting this done. I have several more needs for my truck and I 100% know where I am going to go. Respectable work from a great team of professionals. I’ve been to a lot of shops and get the run around or drug around for “what I need”. Or upsold. Not the case here. Joe gave me a timeline of what I need and when I would need it by. Love the transparency. Love this shop. Couldn’t recommend more.

Te
Review №45

Very communicative staff, very comfortable waiting room

An
Review №46

Outstanding service. Highly recommended.

Ga
Review №47

Best place bar none. Been a loyal customer for 5+ years. They have always been honest and straight with me. Best lobby waiting area with 8-10 leather lazy boys. Our 3 vehicles are German, US, and Japanese. They are great with all!

Li
Review №48

Always a pleasure! Theyre knowledgeable, polite, and honest. I never feel pressured and trust them completely.

Ch
Review №49

I will always go to Rush for all of my automotive needs. They are super helpful and honest about all the work they are doing. You are in good hands at Rush!

Ch
Review №50

Ive been visiting Rush Automotive since they were a small shop off before their new location. They have always seemed to give me the most honest and accurate assessment of whatever the issue was without over-exaggerating anything to con me out of money like I feel some chain places do. I also like that some of the same people have been there all along. I think this shows how invested they are in the business themselves. With most chain stores you see a different face everytime you go, so those kind of folks may not care as much about doing a good a job to get my return business.

Ad
Review №51

Brought in my vehicle with a failing fan clutch. The staff was very friendly and accommodating as they diagnosed and resolved my issue within the afternoon. Excellent customer service, excellent work, great prices!

Be
Review №52

I always enjoy dealing with the guys here. Justin consistently delivers timely calls for updates about vehicles being serviced at the shop and when it comes to alignments I use Rush exclusively.

Kr
Review №53

Took our 86 Chevy Silverado to them because she was over heating. Told Kenny the budget I had and what I thought was wrong with it. I have to say they made my husband so happy. Fixed her and now she drives like a dream all within the budget we set. I will never go to another mechanic shop again. Because of Kenny and his team they have earned a customer for life. I cant thank them enough for all they did Im going to have to make cookies or something and drop it off to them. Im not one to write a review but for these guys I will all day!! Thank you Kenny!!! Thank you Rush Automotive!!!

me
Review №54

So thankful for Rush Automotive. Ive had my car serviced with them for years and my daughter just switch over from Christian Brothers. Rush Automotive offers consistent, quality and fair service.

Dy
Review №55

I was recommended Rush Automotive by coworkers and have been in twice to have my car looked at. Although I did not get any repairs done either time, the fact that Rush Automotive was able to give me a diagnosis for my vehicle free of charge has won me over. Each time I was given a thorough explanation of what was going on and the estimated cost.My most recent experience was with Josh and I cant say enough good things about it. He was upfront and honest while educating me through the diagnosis. He was very personal, gave me some tips on how to handle the situation, and never once pressured me into anything. I am truly impressed with Rush Automotive and wish more mechanic shops were the same way. You want to trust your mechanic with your vehicle and Rush Automotive has earned my trust. I highly recommend them to anyone looking for automotive repairs. Thanks for everything!

Ka
Review №56

Other than a female employee making rude and unnecessary remarks about clients out in the open lobby (plus having food and drink at her station...) the service was fine, bare minimum effort. She made fun of multiple clients as they left and made fun of my broken key in front of me to another employee. They quoted me about $600 to fix a potential issue that when I got a second opinion was something I was able to fix at home... Service used to be better in years previous and I was surprised by the poor experience however I most likely wont be back again after this visit.

He
Review №57

Warning: they will milk you for any penny they can get.

We
Review №58

I had an electrical fire occur on the front end of my truck and thought i was screwed. I took it to Rush Automotive on the recommendation of a friend in the automotive industry. I was not disappointed! Daniel was my representative and he was extremely kind and informative. He patiently answered all my questions and addressed all my concerns in a way that doesnt make you feel dumb. This is the best experience i have had with vehicle repairs. They will be my go to for future repairs.

ch
Review №59

Came in for a diagnostic that my dealership would of overcharged me including parts and labor. Richard and Alex were amazing and helped me to get a more affordable solution. Their customer service is on point and they are honest! Will definitely use them again in the future!

Ad
Review №60

I drive a ton of miles for work, so I am at rush pretty often for vehicle maintenance. I love the way that everyone treats me like family! So nice to be able to find that in an auto repair shop these days. When my vehicle needs more work than just maintenance, I trust that the guys will give me an honest answer to the problem, and a reasonable/fair price to perform the work. Everyone that works there are professional, and they take care of business. Keep up the great work!!

Um
Review №61

Great service without overcharging. They helped me out in a timely manner. They have a nice waiting area with comfy chairs!

Jo
Review №62

Got an alignment done fast and cheap. It may need parts but they did what they could with what they had. Thanks guys.

M
Review №63

These guys did a oil change on my vehicle and used the wrong oil first off. Very bad customer service and trying to price gouge during tax season. I wouldn’t recommend them on any service at all. My truck clearly says 5w- 30 and should have high mileage oil but they used 10w-30 and told me my truck needs 3500 worth of work. I then went to two other professional shops and they said it’s about $650 needed and that’s with labor. Once again these guys try to charge for things that aren’t bad on a vehicle. They will never get my business again nor my families.

Da
Review №64

Always helped us out.

Sa
Review №65

I have been taking my 04 Camry to RUSH Automotive for the last three year and am VERY satisfied with their honesty, work ethics and customer service. My last visit was handled by Daniel who went the distance in conversing with my son (who live out of state) in advising him with what services were need when my check engine light came on. As I am a senior citizen, my son wants to be involved all services required on vehicle.I used to take my Toyota dealer and Lambs Auto and always felt they were doing services that were really not needed.I HIGHLY recommend RUSH AUTOMATIVE!

Ma
Review №66

Been using Rush in Round Rock for several years now. Never disappointed. They treat you as family and that is amazing today.

TP
Review №67

Car broke down due to a bad water pump. Rush was able to get me back on the road the same day and their ability to work with me in that situation is unmatched. They have more than earned my loyalty and trust as a new customer!!Thank you for going the extra mile for me and getting me back on the road

Au
Review №68

Very courteous, explained everything thoroughly, nice waiting room, and good prices

k
Review №69

Walked in and was immediately given great service. Frank was very friendly and helpful. Told him my issue and that i was on a tight budget and wanted a quote.The waiting area was clean and comfortable. He offered me tea, coffee and water. The recliners were so comfortable! They came and explained what was wrong, what i needed and gave me a great quote. I gave them the go ahead for work and he warned me that it would be a few hours.Honestly, i could have hung out in there all day. The service was great, the guys were friendly and it was nice to kick back for a while.

Ca
Review №70

I was very pleased with the cost, work, and honesty at Rush automotive. I am an older woman and took my truck to a different replace facility before coming to Rush. That place was going to take advantage of me with a repair that I didnt need at a very high cost. I am so happy that I went to Rush a received the repair I truly needed at a reasonable cost.I recently took my same Ford F150 to Rush for additional repairs because I was so satisfied with the service I received last year. Every thing was repaired at a reasonable cost and in a reasonable time frame. Im happy with the pleasant individuals that helped me and the quality repair work.

Ve
Review №71

To the point; great service. Could do without the train rolling by every 10 minutes but that cant be helped ;) in and out with all my questions and concerns answered. Relaxed visit and stress free.

Ma
Review №72

Fantastic group of people with tremendous knowledge and care for other folks. I came in with an engine fault light right after having 4 tires changed and just knew it was because of that..Joe and Randy did some serious research and found out that Ford had put out a service bulletin on my vehicle and it was just really odd timing. They fixed and reset everything for a fantastic price and much faster than I anticipated. Plus the waiting room is nicer than my living room so waiting was actually kinda nice..Highly recommend them for any and all auto repair and they ARE NOW my go to folks and I couldnt be happier. Thanx so much and God bless yall !

Er
Review №73

I wish I could give more than 5 stars. I just went in yesterday because of a check engine light. They diagnosed my issue as a catalytic converter, and instead of going ahead and just doing the work, they offered to clear the code to see if it was a false read. I love their honesty, and will continue to trust my car in their capable hands.Also, they have the best price for synthetic oil change around. Check em out!

Aa
Review №74

I cannot say enough about my mechanic. I have been going to Rush for almost 10 years and they are the same as they were back then. Their integrity and business ethics are at the top of the list and the customer service is bar none. They have always taken care of my family vehicles and have honored warranty items above and beyond expectations. I am very thankful that I have found great mechanics at Rush. Thank you Joe. And a super thank you to Justin!!!!!!

De
Review №75

If you’re looking for an automotive shop that is honest, quick, and efficient with your time, this is the place to go. I went in for an oil change and Jimmy, Kenny, and Alex all consulted me on getting new front brakes and personally showed me why. The mechanic Ramon got this done in 35 minutes which was extremely fast for this type of job. Thank you Rush Automotive, you definitely will have my future business.

Br
Review №76

I am in the market for a used mini-van, just a second vehicle for weekend road-trips and camping (my Honda Civic isnt really cut out for this). I needed to find a local mechanic shop that I could trust to do a good used vehicle inspection report. I searched on Yelp and saw all the glowing reviews and Ive always trusted Yelp. So I decided to give them a shot since they were also only 2 miles from where I was test driving the car. I was SO pleased with how they run this shop. I called only 2.5 hours before they closed on a Friday and asked if they could fit in this inspection, they said sure, no problem - bring it in. I was greeted before I even entered the building. There seems to be tons of guys working in the actual shop area, not just one or two. They got me checked in immediately and I got to kick back in their super comfortable leather recliners and have some Keurig coffee. They finished the inspection in the time they told me it would take and the cost was $89.99+ tax. They gave me a complete list of everything they found wrong (only complaint is that I wish this was a more formal computer printed list and not a hand-written one for me to show the seller, or perhaps a formal used vehicle inspection form that they could mark off and notate on instead of just listing the things on the blank area of my invoice) and I ended up not buying that particular vehicle. Im still in the market for a used minivan and this is *definitely* where I will go for used vehicle inspections! Also - should I ever have any problems with my 2008 Civic, this is where I will be going for sure. Been lucky with my Civic so far, but - ya just never know! Until going here, I didnt have a repair shop I could say I trusted. I do now!

Ri
Review №77

Rush has been great. Ive taken all 4 of my cars here for years. They always explain whats going on with my car and give me the options that I have for getting things fixed. Given the number of times that Ive come in and left without paying much for repairs, I dont blink an eye when I do need major work done. These guys are honest to a fault and always go the extra mile to get me back on the road.

Ay
Review №78

I have had amazing experience at Rush Automotive! I always feel they really care about my car. I have saved so much money going to them. The owner Joe Rush is one of the most kind and generous men I know.

Th
Review №79

The people were extremely knowledgeable, courteous and capable. They performed all the work expertly, faster than expected, and for slightly less than the quoted price.They kept me informed at every step of the process, and gave me detailed recommendations for future work, along with a timeline for when that work should be done.This is my favorite mechanic shop, since Tower Automotive closed down and David Cohen went to Benz workshop.

Ro
Review №80

When we first started going to Rush, they were great. The time before last, the customer service was not as good, and the price seemed high. This time, the customer service was terrible. They kept the vehicle a week, and did not give us updates. I thought the Estimate they gave us was a little high, but we went ahead and did it. I called another place out of curiosity to ask them the price and it was a couple of hundred dollars cheaper. I’m not sure if they have new owners or managers or what but I think we will be looking for another place to go.

To
Review №81

Rush automotive is a great place to get vehicles serviced. I have been using them for years. They are honest, affordable and reliable. I have sent many friends and coworkers to Rush to have vehicles serviced with great feedback from all of them. I trust them enough that I even sent my teenage daughter to get her truck serviced without giving guidance. Thanks Joe and team.

Jo
Review №82

Great place to get your car serviced, these guys are very professional and the prices are fair. Only place in the Austin metropolitan area I will have my cars serviced.

So
Review №83

I went in to get a quote on what it would cost to replace my driver side seat belt. I was told the part would be over $100 and it would take two hours of labor to get it installed. I instead took the vehicle to my brother, a mechanic would was out of the way enough for me to consider Rush in the first place, where it cost me $68 for the part and he had it installed in 15 minutes.Either the mechanics at Rush are unacceptably slow and theyre incapable of finding good pricing online for parts, or there was malicious greed involved. Either way, Im not inclined to use them again.

Au
Review №84

My 2012 Ford Fiesta had a bad wheel bearing. I initially dropped it off at Ford and was quoted an outrageous price and they weren’t sure when they could get the parts and get it done. Was recommend this place and I’m never going back anywhere but here! Kenny was awesome, he got me a quote within 45 minutes, the price was reasonable, and they got it finished within 2 hours! Honest pricing, nice people, quick but quality work, and they even let me pick up my car after hours! Highly recommend! :)

Ma
Review №85

I have been taking my vehicles to RUSH Automotive for many years. Wouldnt go anywhere other than my friends at RUSH. Dependable... reliable... honest... most customer friendly operation in every respect. Highly recommended. MajorB

ch
Review №86

Been going to these guys for about a year now. Friendly staff. Fast service. Very upfront and straight forward eighth what theyre doing and explain everything. Have courtesy rides.

Sh
Review №87

As a woman I need a place that’s going to be honest and upfront about what needs to be done. With Rush Automotive, I’ve found that place. I will never go anywhere else. The guys tell me what NEEDS to be fixed now and what can wait a while. They do not take advantage of women like other shops do. I recommend them to everybody I know.

Je
Review №88

My vehicle, Ford Edge Sport, was taken in for service on Tuesday to get a brake booster replaced. The issue was corrected but two more issues replaced why my vehicle was taken into the shop for the first place. First issue, after $700, my vehicle now has tail lights that wont turn off and brake lights that do not turn on when the brake pedal is engaged. Thankfully I was not pulled over. Non issue prior to service. Second issue, noticeable loss off acceleration or a misfire when driving on the highway. Again, non issue prior to service. To say Im annoyed is an understatement. I will have to take it back to the shop to see what is causing this and the immediate concern is figure out how to turn off the tail lights before the battery is drained. This was not a good experience and has quickly left a bad taste. It does not take much to lose trust and Ive been a customer since 2014.

Ny
Review №89

Totally recommend coming here. Super helpful and kind people!

La
Review №90

I’ve been a Rush customer for more than 3 years and have been consistently happy with their work, prices and professionalism. The employees always treat me with honesty and respect. Highly recommend!

Na
Review №91

Good service, very welcome and knowledgeable staff. They will explain you whats going on with you car in great details but in a very simple manner, and charge you for the service fairly.

Ju
Review №92

We love Rush Auto. I have referred them to all my family and we are all pleased with the quality of the work, honesty, and the great customer service. I love the courtesy car pick-up and ride home they provide. The driver is friendly and funny, really enjoyed chatting with him. The guys get the work done fast and are most considerate. I highly recommend Rush Auto.

Pe
Review №93

I have been doing business with Rush Automotive for the past 8 years the level of customer service is beyond excellent. I have all ladies in my home and when they good into the shop they receive the same level of service and thats very comforting to know.Thanks Joe Rush and Staff

B
Review №94

Rush Auto. is a fantastic mechanics shop. Nice people, work done thoroughly and correctly at reasonable prices. And they are fast!

Ho
Review №95

Went to the shop on a busy Saturday morning for an oil change. The staff were friendly and they did it in less than 40 mins. Would come back again in case I need anything else!

Ju
Review №96

I’ve been a customer of Rush Automotive for many years. The guys up front are super friendly and helpful and seem to know their stuff. They looked at my truck and told me what was wrong with it for free and the repairs were super affordable. I recommend Rush Automotive to anyone looking for a great shop.

sc
Review №97

Went because I thought I might need new brakes and needed an oil changed. They checked the car out, the brakes were actually in good condition minus a small squeak. I am happy that they were honest with me and advised me on what did/did not need to be done. Im happy to see a business where they arent looking to take advantage. They do good work and I will be back with another car of mine in the future.

Ma
Review №98

Honest dealings and quality repairs.

Jo
Review №99

Rush Automotive is totally the best place to take your Car or truck for any reason.The guys there are always happy to see us and go out of their way to help out! cant tell people enough how great the service is with Rush !The standards here are top notch! always know you can trust and relay on Rush Automotive to get the job done RIGHT! the 1st time with standards that you know are the best around !

De
Review №100

I have been taking my vehicles here for the last 8 years. I have always tried to find a mechanic that I trust to be honest and do a good job. I feel that is exactly what Rush Automotive does. I have never had a problem with their service or their repairs. Very fast and courteous service.

Information
23 Photos
100 Comments
4.6 Rating
  • Address:2211 Co Rd 172, Round Rock, TX 78681, United States
  • Site:https://myrushauto.com/round-rock/
  • Phone:+1 512-733-7874
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–3pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations