Ordered freezer from home Depot (hd staff has been great despite the delivery company)Forward air No call/No showed on my original delivery date, nobody could reach the delivery drivers. I found out there were 3 other deliveries skipped that day with no calls to let anyone know what was going on.They were then going to wait 2-3 weeks to reschedule my delivery.The manager on duty that night told the HD associate that he would personally contact me. He never did.They finally set up delivery 4 days later calling it an emergency crewThe guys who delivered did not call before arriving. We have a lot of medical issues going on in our home (grandparent with recent heart attack, a cancer patient, and myself recovering from a severe auto accident) and we are not supposed to be lifting. We offered to pay the delivery guys extra to move the old freezer off our 4wheeler trailer into the storage building for us. We would have accepted no for an answer. Instead they implied it wouldnt be a big deal then the next thing I know the delivery truck was literally throwing gravel leaving our driveway. They didnt level the freezer or put the handle on which to me is common sense for an installI then had to schedule to have a replacement freezer delivered. They changed my delivery date without notifying me or home Depot because all of our notes and system said October 7th, as well as a customer service associate confirming with them on the 6th for a delivery the next day and that they would call me by 7pm to give me a time frame. They never called and moved it to the 8th. I am now arranging for someone else to be at my home to accept delivery as I have doctors appointments scheduled for the 8th and if I cant accept delivery it sounds like another unit wont be available for another month.I have a whole house of appliances to update and would have loved to continue using home Depot but due to the delivery company I will be spending my money elsewhere.I am hoping I dont have to take time to add to this review tomorrow.
Im a drop n hook but they have parking so thats a plus for me
This company is amazing. Shipped a 200lb item with them and it was delivered the next day 400 miles away. Rate was 30% cheaper than fedex freight. Very professional!
This is my first time giving a trucking company 5 stars. Very fast and on time service that I never had before with any trucking company.
They delivered my refrigerator and didn’t put the screws back in the door and the door fell of and they didn’t want to replace it or talk to me even after their repairman said it was his fault that it happened I’d have to call manufacturer that should tell you the type of people that own the company
Nice place to work above average hourly wages for hi lo driver or straight truck driver provided that you are directly employed as a driver otherwise your a contract driver and I cant speak on that experience
New building so signage was challenging yet, Google Maps took us across the road. Once we got there- friendly service. For package pick up go to Drivers Door in center of building to check in - then they will direct you.
Nice friendly people are working here when came in to load up.
I helped wire the new place up! Amazon! Centerline Electric. Michael Sincere
A very busy place. Staff is friendly. Our company picks up air Freight, here.
Nice trucking company to work for!
Chris is great
Staff are rude and do not know what their doing.
Fast Pickups & drop off
In and out
Friendly staff.
Very professional people