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Bottoms Tire & Automotive Center Inc
151 May Dr, Rocky Mount, NC 27804, United States
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Gu
Review №1

Great service in a timely manor. The price was great. People were very polite and knowledgeable. This place is a gem! I had a cold air intake put on my Camaro SS and louvers on the back window. Thumbs up to Bottoms Automotive.

Ev
Review №2

My car had several issues (wheel work, running loudly) but Glen explained each one & what he did to resolve it. Very reasonably priced and very professional. I don’t plan on taking my vehicle anywhere else to be serviced.

Ga
Review №3

Great reliable place. Great service from great people.

Ge
Review №4

When it comes to mechanics I only take my my vehicle to someone i trust, my family has been using Bottoms for over 20 years! The best!

Br
Review №5

Wonderful Service!My explanation of the issue with my car sounded crazy to me and everyone I told about it. But Bottoms found the problem, fixed the problem and actually checked to make sure their solution worked. I wish I had found them earlier, probably could have avoided the the whole I cant pump gas issue.

Br
Review №6

Good experience. I dont know about tire prices or anything else but it seemed fair. Everyone was pleasant.

Ch
Review №7

Great family owned business. Great service and honest work!

Ro
Review №8

Best Auto repair shop in town!!

Sc
Review №9

I recently was traveling near Rocky Mount and unfortunately my truck lost ALL power and I was stranded on the side of the road. I was also hauling my boat so I was not in the best situation especially being 2.5 hours from home. I was towed to Bottoms tire where I met Glen and his staff. These people are the BEST I have ever been around. They were completely understanding and compassionate for me and my unfortunate situation. They offered sound advice and never tried to push anything on me even though I was from out of town. They towed my truck and boat back to my hometown at a very reasonable price and I continued on with my fishing trip. They handled everything and I never worried about my vehicle or boat as I knew it was in good hands. I am so grateful for them. These are some of the finest folk you will ever meet. Completely honest, friendly, and trustworthy, Thank you so much!!!! It was my pleasure!!!

Ca
Review №10

Needed inspections for two cars recently. Also husband needed half shaft for his car and I needed tires for CRV. Very pleased with price, service and work done in timely manner. As always Wanda was doing a great job. Definitely recommend Bottoms Tire.

Le
Review №11

Good place to work on your vehicles

Br
Review №12

Great place to go for good help with your car needs.

Ja
Review №13

Great place to get your vehicle worked on. Reasonable prices.

Ri
Review №14

Great place, very professional. Not treated like a customer but a friend. You can tell they generally care about doing a good job.

Wi
Review №15

Glenn and his staff are always so helpful Ill leave with a good impression every time

Th
Review №16

Was on my way to Plymouth NC with boat in tow and u guessed it my trailer tire blew out. Put on spare and stopped at Bottoms and within the hour was back on the road with 2 new Carlise radial tires! Great service Great people. Glen is the only person that sets my alignment perfectly the first time. Highly recommended!☺

Dy
Review №17

Bottoms always does a great job at a great price! Never had any issues. They are my go-to mechanic shop in Rocky Mount

Ma
Review №18

We pulled up to the shop and told them the problem, and got an estimated time in minutes. Then he evaluated the problem and gave us our options, and finished in 25 mins. Great service

te
Review №19

I like this company the owner is a really a cool guy he talks to direct and means what he says and he gets the job done thanks Bottoms

ON
Review №20

I use Bottoms whenever I need repair work done. They are honest and very helpful. Mr. Glenn quoted me a price of almost $1400 one time and when I went to pick up, the bill came to around $600. He told me that he thought there was work he was going to have to do but ended up not having to. They could have easily lied and got extra money out of it but instead fixed my problem for a lot less! 5 stars all day

De
Review №21

Our first time having vehicle repairs since moving from Raleigh. In Raleigh, I had used the same mechanic since 2005. The service was just as good at Bottoms so we will be returning customers. My A.C. works again. Everyone was friendly and courteous.

Ev
Review №22

Glenn at Bottoms Tire Auto is a professional.He called me back and came out for our family within 20 minutes.Now thats GOOD service in the auto biz! I was visiting family and a colleague from N.Y.C. who is now in a great part of Rocky Mount,NC near Rocky Mount H.S., and he came right out, i did not have 2 wait a WHOLE hour or 2. I appreciate it as my family. I was quoted the area we are in, and were practically stranded, needed a jump.Our area, he charge only 30 and we will utilize him again if ever we visit again and are in need of a jump start.Thanks GLENN.From:The Harris Family.

si
Review №23

Honest quality workmanship

Jo
Review №24

I recommend Bottoms to my family, friends, in fact, everyone I know. Glenn is hard-working, honest, knows a tremendous amount about cars, and is always fair in his pricing. Wanda, in the front office, is incredibly efficient, friendly, and always keeps things straight. I NEVER have to think about where Im taking my cars when I have a problem! These days, its not easy to find a car repair shop that you feel is actually out there to help you, but Bottoms does it right!

Ki
Review №25

One of the few automotive repair shops where you can still trust them. Theyre not out to rob you that is! Good work!

Br
Review №26

Terrible People Terrible customer service I do not recommend anybody to go their very rude

As
Review №27

Family owned and operated

Ch
Review №28

Bottoms is trustworthy and knowledgeable. The staff is amazing and Glenn is the best! Thank you Bottoms

Ch
Review №29

Nice honest people. One of the best mechanics in rocky mount in my opinion.

Sa
Review №30

Great auto shop American and Imports. They are knowledgeable about your vehicle and care the customer concerns. Staff are very nice. They do not waste your time.

La
Review №31

Wonderful people and service Mr. Bottoms will work with you and he stands by his work. My daughter needed engine in 2004 Honda Accord, he did the work, gave good advice, the car is running great.

Rz
Review №32

Very nice people, Tim thank you for beingHonest with me about my Break pads.not many honest people in the world.i will be back.

LI
Review №33

While driving into Rocky Mount my low pressure light came on indicating there was a problem with the left rear tire on my Audi. I was right there at Bottoms so I had them look at it. The young man checked it, reset the warning lights, and told me it was fine. I went to the mall, came out and the tire was half flat. Bottoms was closed but an older gentleman there put enough air in so I could get somewhere else. The band in the tire was broken. I had to have the whole tire replaced because there was a 2.6 inch long by 1.3 inch piece of metal in the tire that the guy at Bottoms missed. The ladies at the front desk were very polite and I appreciate the older gentleman putting air in to get me to another tire center but the younger guy that initially checked it probably needs to go take a class on tire checks. It is unfortunate that I give this business poor rating because of one employees poor eyesight or neglect.

To
Review №34

Broke down half way between NY and Florida. Was lucky enough to find Bottoms Tire and Auto... They had my water pump replaced and timing belt changed by the time I had to come back through town, at a very reasonable price. My car made the 8 hour journey home with no problems. Thanks Bottoms.

Ma
Review №35

Very friendly staff and right on time from start to finish. They even put my wipers on when i couldnt figure it out and didnt charge me for the installation.

Sh
Review №36

Excellent service, great prices and very good auto technicians..

Te
Review №37

My car was broke down at 8 pm at night they were the only ones that would come out and help me for under 100$ then when they got to my house they told me if I wanted they could fix my car by 10 am the next day. They were fast friendly. If I ever need a toe or my car fix I will be going back to them they are 100% great. Wish there were more place like them out there

Ja
Review №38

Great honest folks! They provide A+ work . I recommend them to everyone. All around great business.

Ar
Review №39

This is a great place to go to get new or used tires the service was excellent they keep you informed every step of the way and we had a broken down so they were a lifesaver that day the prices of their tires are decent is also a automotive garage so if you dare you need any Parts replace engine tune-up or anything dealing with your vehicle this is the place to go

St
Review №40

Always great

Re
Review №41

After getting stock at the rest area on mile 145 going south overnight with a broken drive belt on my Mini Cooper S,I was worried that I might not find a good mechanic to fixed it. After checking the Internet for a reliable shop I found that Bottoms had good report and called them. Glenn Bottoms towed my car and was on time as promised. The car was fixed and I was on my way home. He kept me posted as they were working on the car. What impressed me most is not only the professionalism but the honesty. Having car problem on the road is no fun. Thank you Glenn.

Sh
Review №42

I was a new customer and was referred buy someone else. It took them 4 days just to tell me what was wrong with my car, then when I went to pick my car up the red head lady was rude. Then when I got the car I realized that my driver door was sitting up it looked like someone tried to pry in my car like they locked my keys in the car thats why my keys were hanging in the door when I picked it up. I will not recommended this place. And they a very pricey!!!

Li
Review №43

Always a great experience when I visit Bottoms- They have always taken great care of my vehicles. Very trustworthy family owned business!!!

De
Review №44

Quick easy inspection. Inspector left the fuse panel cover off but that was easy to put on.

Re
Review №45

Nice friendly service...Glenn was very patient, answered all of my questions without being condescending and their work is guaranteed. I highly recommend Bottoms Tire and Auto

Ma
Review №46

Horrible experience! I had been referred to Bottoms to have my vehicle services completed. I came in two different days to have two different things performed. The second time I came in was A NIGHTMARE! I took my vehicle in to only have the drivers side wheel bearing replaced. They charged me over $400 to complete the service. They also changed a tire on my truck that they didnt notify me was being changed that I didnt ask to even be changed. Before I left I told the guy that I still heard the noise and they told me oh its the ball joints which was something different from what they changed. COME TO FIND OUT 2 WEEKS LATER when I took it to another shop for an alignment they tell me that the drivers side wheel bearing had not been changed. So they added things that werent requested but didnt fix what it was brought in for. I showed that shop the receipt that I paid at Bottoms and they told me SORRY it hasnt been changed. I first called and the receptionist tells me that there is no record of my vehicle being there. I then told her I still have the receipts from the two jobs that they had completed. She then tells me to bring the receipt back so that they could verify. I then took the truck back to bottoms and they have the mechanic check it to say that they changed the wrong side but I would have to bring it back the next week because the owner was out on a cruise. The next week come and I return the truck and Mr. Glenn tells me that I could do one or two things. Either I could pay to have a new one placed on the side that I had already paid for without the labor charge or he could go in the dumpster to find my old part and put it back on the passenger side and put the one that was supposed to be put on the driver side on the correct side. He then told me to come back at a later time that day to have it completed after I told them to place the part back that they took off and do it the correct way (because I was not paying twice for something that they messed up). He then tells me that he will keep my receipt until I return. I informed him that he could make a copy but I was not going to give him my receipt until I returned. When I brought the truck back they seemed to have an unpleasant attitude because I returned for them to fix it. I WILL NOT BE BRINGING MY VEHCILE HERE ANYMORE! A NIGHTMARE!

da
Review №47

Good service great prices friendly people and knowledge able personal clean

th
Review №48

They gave me good service

Ca
Review №49

Bottoms Tire & Automative provides excellent service to the customer because they are attentive to details and they care about the quality of their work. The staff is friendly and make every effort to accommodate the needs of the customer . We have known Glenn and his family for over 30 years and know them to be hard working , honest and fair in their billing. They always use quality parts and only make needed repairs. Don and Carol Sivills

La
Review №50

They do great work

Mi
Review №51

Great prices. Good wait time. Great customer service.

Do
Review №52

They have great service and will work with u to get your car fixed.

De
Review №53

Great place to get your car repaired

Ca
Review №54

Quick

Mi
Review №55

Bottoms Tires & Automotive is the best place around to take care of all your mechanical needs.. Or if you just need a tow call bottoms this guys well take care of you.. So if your car needs some tlc or if it spits spatter clunks or just want start or move call Bottoms Trie & Automotive for whatever your car needs are they will get your car back to the way it properly needs to be.. And are reasonable.. Call Bottoms Tires & Automotive today.. You want be disappointed.. Plus along with great service youll have friendly people wrking on your car.. Youll be treated like family..

Ti
Review №56

Receptionist was really rude from the jump. She was not professional at all. Seemed to have an attitude first thing that morning. Because of her, I wouldnt refer anyone because there was no reason for her to act the way she did towards me. I was a new customer that was referred and she ruined my whole experience.

Ra
Review №57

The receptionist is the best in town.

Ji
Review №58

They are the nicest people and it is family owned. Their prices are usually cheaper than anywhere else.

Hu
Review №59

Great Service & Staff! Great Turnaround!

As
Review №60

My car wouldnt start. They came and towed my vehicle, replaced the starter, and had it ready before the end of the work day.

An
Review №61

Always a pleasure to deal with nice, honest and thoughtful people.

As
Review №62

Family owned and operated over 30 years!

Ja
Review №63

No complaints excellent work

Le
Review №64

Great auto repair

Fa
Review №65

ProfessionExcellent service

Et
Review №66

I got inspection in a timely manner

Ca
Review №67

5 Great

Sh
Review №68

Great service every time

De
Review №69

These guys are amazing!

Wa
Review №70

Great service!

Ma
Review №71

Service was great

Dw
Review №72

Good people

Mi
Review №73

Great service

Ko
Review №74

HORRIBLE!!!

Information
50 Photos
74 Comments
4.5 Rating
  • Address:151 May Dr, Rocky Mount, NC 27804, United States
  • Site:https://www.bottomstireandautocenter.com/
  • Phone:+1 252-446-9466
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Oil change service
  • Tire shop
  • Towing service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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