To date, the all around best company by far! Professional, passionate about delivering results that exceed all expectations. Honorable, reliable and outstanding. This company would rate 10 stars!
Mr. Smalley was very patient and professional. I received first class service!
We have been working with GXA for several years and I cannot imagine ever working with another company for our IT and Infosec needs. The ownership and the staff are very knowledgeable and willing to do whatever it takes to keep us up and running securely. I cannot thank you enough for your help with our most recent office relocation, it went very smooth and were up and running in less than 24 hours.
Your help is quick and wonderful.
Absolutely AMAZING. Nate always responds quickly and walks you through things step by step.
You responded promptly to my inquiries for help.
Gabe Austein and GXA have been a great resource for all of my IT managed services. Gabe’s knowledge and ability to develop a personalized strategy for each company has allowed me to recommend him to any of my clients. You will be very happy if you work with him.
Issue resolved with excellent customer service skills
I met George several years ago and have been very impressed with his tech knowledge and commitment to the client. Over these years i have found his honesty and integrity to be of the highest order. He has delivered on difficult projects and maintained high professional standards. I recommend that you contact him for network security and managing your IT infrastructure.
Our company has been working with GXA for 14 years now and has helped us grow from a small company into a large nationwide company. The staff is friendly with good personalities to help assist and take care of your needs promptly. They are very knowledgeable and work until problems get resolved! Cant say enough good about them. Keep doing what you do best GXA!!
GXA has been taking care of the needs of our company for almost a year now. We have 5 locations and approximately 60 users. When they took over our IT, we had some pretty outdated equipment and processes. They have helped us through the process of improving our IT environment and updating processes. They respond very quickly when needs arise & are able to accommodate us very quickly so we do not lose much production time. I highly recommend GXA Network Solutions!
GXA Network Solutions provides the very best IT support, and customer service youll find in the greater DFW area! Ive been using their services for over 14 years, and have referred all of my clients to George and his team ever since I started with GXA. Ive seen the company grow during this time, and typically the larger the company gets, customer service declines, and client relationships are pushed to the side.However, George and his GXA team has maintained, and duplicated his culture as a small business owner, to ensure that his staff holds his client relationships to the utmost highest regards. Their response time is immediate, and their patience, and ability to communicate with the most novice computer user (such as myself), to assess each issue you face is FIRST CLASS!I wouldnt think of using anyone else, and would highly recommend their team for all of your IT needs!Thanks George, and the GXA team for all of your assistance over the years, and keep up the great work!
We just started working with GXA in June, and we couldnt be happier with our decision. GXA is professional and personable. They know their business, and theyre a pleasure to work with - not always an easy combination with IT Service Companies. They have had a very positive impact on our business just in a few short weeks, and theyve been a very valuable resource for improving other areas of our organization.
GXA service varies significantly based on which technician is assigned to your ticket.Some of their technicians are very knowledgeable, helpful, and respond promptly to questions. Others are only there to type in their administrative password to let you install programs, and the rest is up to you.GXA is not the worst third-party IT company in the world.
Its hard to expect perfection when it comes to IT and computers. What impresses me most about GXA is their team and culture. I can always count on them as a partner. And its their commitment to our relationship thats perfect for me.
Brian with GXA was very polite and professional.
Prompt service. The on-boarding process of a new employee seems unusually long. If new employees are mirroring other existing employees, it seems that programs are missed or not loaded. It may also be an internal issue that we should be able to work with GXA on.
GXA Network Solutions came to the aid of our company about 2 years ago after a devastating experience with another IT company. GXA quickly saw and understood our turmoil and rolled up their sleeves and jumped in full blast to help us regain control of our network and try to recover the massive loss of data we had encountered. Their technicians are very knowledgeable, helpful and extremely personable. Thanks to their capability and prompt support, we now feel secure about our network being in good hands after being quite paranoid, and its such a relief.
Weve been with GXA for a number of years now and they have been a trusted business partner that is more like extended staff. They know our environment as well as we do and can handle a project from start to finish. They are very responsive and understands the sense of urgency required for our organization.George, Cory, Ramiz and the rest of the team there are a blessing to us and we couldnt do what we do here at CC without them.
Regardless of the issue, GXA is always quick to respond and solve issues.
This far and away one of the best companies that I have dealt with. Nate is always on top of the job and very attentive to our needs. Give these guys a try...you wont be disappointed!
I work with GXA Networks as a Support Team for our LAN / WAN operations. GXA is very professional and the Engineers are well educated in their areas of expertise. GXA has helped me in several emergency situations and has never failed to get our operations back to peak performance.
Great group of guys. Friendly staff. We do not think of them as a vendor, they are an extension of our IT department making it seamless to our staff. Things are getting done, and that is important to our business. Done timely and done right.
Weve been a client of GXA for 14 years and have never needed another IT company for anything. Theyve helped us grow from 3 regional offices in Texas to a national firm with over 15 offices in the U.S. They are a hands on partner when it comes to planning and consulting for data, hardware, and infrastructure decisions, as well as our day to day desktop needs. We continue to rely on them year after year for consistent turn key service.
We have worked with GXA for going on a year now. They are always prompt to respond to our IT issues and are a very professional group to work with. They have made my job much easier!
Our company uses GXA for remote troubleshooting and IT support. Ive been working with them for over 3 years, and they are quick to respond, and a pleasure to work with. I give them my highest recommendation!
You wont find a harder working, more knowledgeable group of IT professionals anywhere. No matter the issue, its not a problem for them. I trust them with my infrastructure and so should you.
The folks at GXA are always very helpful. I have never had a bad experience. If one Tech is unable to solve the issue, the ticket moves to the next level. Most of the time, however, my problem has been taken care of on the first go around.
I have worked with GXA Network Solutions for over 6 years. The entire GXA team is great to work with! They are very responsive and knowledgeable. I look forward to our continued relationship!
Thank - great help!!!
Great group of guys with exceptional technology skills and strong customer service skills. After all these years, I am confident that they can fix any glitch or hicup my laptop thows my direct.
We love working with GXA! Their service is great and the best part is the fun personalities that we get to associate with.
Always very quick to respond to issues. Weve enjoyed working with GXA and recommend them highly.
Very prompt and easy to work with. The guys are always nice.
Very knowledgeable and fast. No down time when working with GXA.
Weve worked with GXA in the past and I would highly recommend them to anyone needing network or server assistance. We had a firewall crash and they worked with us through the night to get a new one up and running to prevent any further outages to our organization.
GREAT STAFF!!! LOVE THEM ALL!! So helpful and their response team isINCREDIBLE!!!
Very responsive, professional, and quality information!
They are a fast, responsive collection of some of the most technically savvy and knowledgeable people around. Id trust them implicitly with my server and network support.
GXA is a strong service provider for BBG with prompt service and a dedicated staff
All the technicians have been very helpful.
They usually get back to me in a prompt manner. No bad experiences using them so far.
GXAs definitely a Winner!
Great
Always great service!