Was looking for anyone who was open on Easter Sunday trying to help my roommate find a place to get her laptop fixed after the charger broke off inside of the port. Eduardo was very helpful and responsive. Will definitely be saving this place for future reference!
Eduardo and the PCMango team are the best in the business! They have helped me on numerous occasions with both my mac and pc. I go with PcMango over the Apple store because I know that I can trust their team with an honest quote and expertise to fix my IT issues. Thank you for being there for me when I need it.
Eduardo helped me a few weeks ago on a Saturday morning. I sincerely appreciate the help; I was in a jam and was having trouble finding the assistance I needed after looking everywhere during the prior two days. The fact that he was willing to take time from his family (during breakfast on a Saturday) to help a complete stranger shows great compassion and professionalism. I will be sure to contact him again if I need help as well as recommend to others. Thank you
My desktop lost power as I was using it I called Eduardo to explain and he said if I could come right over he would take a look.When I arrived he methodically went through the process of checking components and was surprised the power supply replacement didnt fix the problem. After checking everything we agreed the mother board must be shot.The pc was way too old to consider fixing so Eduardo removed the hard drive and made a backup of my data. When I left I had the hard drive and my data backup and for a new pc.I asked for any suggestions about things to consider when shopping and Eduardo googled some possible configurations for me to consider.Eduardo is knowledgeable, courteous, pleasant and professional - a pleasure to do business with.
Very efficient and effective! I recommend to those who are in urgent need of data recovery and PC repair.
Came in with a failed hard drive, experiencing booting issues. Eduardo quickly diagnosed the issue, replaced the part, and had us on our way. He was a pleasure to work/talk with, reasonably priced, highly recommend!
I called PCMango and spoke to Eduardo to see if he could help with a question on a damaged port on a laptop. He was very helpful and provided me a reasonable quote after I emailed him the details. My boss had purchased it from Amazon marketplace last month, so at the time, I wasnt sure if returning it was even an option. Eduardo took the time to reply to my emails and was very helpful even after he knew I was able to return it to Amazon. I would definitely use them in the future.
PC Mango is a fantastic company to do business with. The owner, Eduardo is super friendly, professional and really knows how to maintain good business relationships and keep our computers humming along. He responds quickly to issues and offers plans that takes the stress away from owning multiple computers where if one goes down it really affects our particular business. I have him on speed dial and not once has he not been able to respond within 24 hours, it is most likely within 6 hours. Do yourself and your business a favor and hire PC Mango as your off site computer people!
WOW! I was in tears when I contacted Eduardo about my Mac. The Apple store wanted to restore my computer which would have deleted the last 7 years of pictures and videos-NO! Dropped off my computer on a Friday and Eduardo delivered it in perfect condition on Monday. Upped the memory based on his recommendation and it is running better and faster than when I first bought it. Cant say thank you enough for the great work ad saving my precious memories. Would highly recommend PC Mango!!
Folks - My laptop suddenly started freezing on 7 Dec. I happened to find Eduardo Maal, who operates under the name of his sole proprietorship PC Mango in Sterling, Virginia. Most of his business comes from being an outsourcing resource for doctors enterprises, multiple-office law firms, and such.But he also services problems like mine.On Sunday 9 Dec I went to meet with him at 6 PM, and by 9:30 I left with a working system—upgraded with a new solid state C disk thats 3 or 4 times faster than the Dell disk I got with the laptop in 2016. I was also painlessly upgraded to Windows 10 from 8.1, but still using my Office 2013 legacy software. (Hes got the necessary diagnostic tools and spare parts like disks there, as part of his outsourcing.)The advantage of my looking over his shoulder while he worked was that I could answer a plethora of user questions about configuring the system to my needs.Since then I experienced issues with how some of the manufacturers upgrades confused or distressed me, and he was available within 8 hours of my calls to help out.I recommend him with 5 stars, price included.Walt Culver
We are a veteran owned business with offices in Afghanistan and Dubai and must stay connected overseas at all times so we cant be down for any significant amount of time. Weve been working with PCMango for 3 years now and they setup our servers, workstations, and firewalls in a way that makes our work much easier and when weve needed to look for a backup from any time in the past they found them for us. They also upgraded us all to solid state hard drives so everything is very fast. One time one of our systems crashed and they brought a new drive and restored it in just a few hours. They are great and always have a great attitude. Highly recommend.
Eudardo has phenomenal knowledge and works with great speed. Hes adaptable, patient and easy to work with. He brings the resources with him to achieve the best operating systems for home and office networks, offering solutions for issues we didnt anticipate. We will always recommend him to our friends and colleagues.
Insurance required an estimate to fix a printer broken during a move. Eduardo was super helpful and gave the required estimate professionally and quickly. An easy problem in the end... but still top notch service!
All went well. They upgraded 2 laptops for us to solid state hard drives. Also setup wireless printing so we could easily print. He was very personable and did good work. We will use PCMango again.
I could not be happier to have found PC Mango! With Eduardos seasoned help weve completed multiple critical IT projects for our business without any disruption to our business. When we attempted these projects before, we encountered major frustration and unexpected downtimes. With Eduardos expertise and calm demeanor everything was completed without any drama. Since our business uses both Macs and PCs, its critical to have someone like Eduardo who is equally proficient on either system. His knowledge and guidance has already proved to be invaluable. If your business is like ours and needs to have systems that work seamlessly 24/7, call PC Mango. Were glad we did!
PCMango helped us move our two clinics from an unreliable windows based system to a completely paperless Apple based system in a methodical organized way that always kept us in control of our patients and our business. They went overboard with their attempts to accommodate our schedule including coming in on weekends and overnight once for a server transition. They made the transition from PC to Mac smooth and stress free. I fully recommend them to anyone that is considering moving their business over to Apple hardware/software or anyone that wants to go paperless.
Thanks to PC Mango and Eduardo for the exceptional work he has done for me. High quality work, fair price, great follow up! I highly recommend him for networking Apple computers with Windows servers.
Called and told Eduardo that I had an acer laptop with the screen not working. He took it, diagnosed that it was a software issue, and fixed it in front of me. Happy with the results, and grateful for being able to work with my preferences.
We called them the night before and it was an emergency and they came out the next morning and were able to recover all the photos that the Apple store told us were not recoverable. They were kind of expensive and that is why I gave only 4 stars, but really he saved 10 years of family photos that the apple store told us were not recoverable. Then he put in a new hard drive and reinstalled everything. and put the photos and documents back. Additionally he was very personable and explained things well. I would use them again.
Eduardo is extremely responsive and knowledgeable. He has helped me several times over the years when things go wrong with my computer and wifi system. He takes the time to explain to me how things work and makes recommendations as to updated programs and features that I should consider to make my online experience better.
When our computer suddenly crashed, Eduardo was our lifesaver! He took my call on a holiday weekend and began working on our computer promptly. He quickly found the problems and was able to save data we thought was lost. We felt that we needed a new computer and he helped us with that process plus set all our programs up for us, a very time-consuming thing to do and I doubt if he charged us for all of the hours he spent on our behalf. He has excellent communication, and an amazing work ethic, going the extra mile for sure! I would recommend him to anyone, anytime.
Extremely Helpful! Needed a repair for my laptop over the weekend. Called on a Saturday and picked it up Sunday afternoon working in perfect condition. I highly recommend PCMango.
These guys helped me setup a workflow for my video editing and photography studio and upgraded everything to solid state hard drives that essentially made everything about 400% faster. It has been a HUGE time savings. Definitely worth the cost of the upgrades. Thank you Eduardo!!!
Very knowledgeable and nice guy. Was able to see me right away and was able to fix my problem in about an hour. If you have a computer problem I would highly recommend him!
These guys are awesome. We have a large architectural firm and PCMango has been handling everything for us for years. Server backups, Firewall, Email, Plotters, Printers, Laptops, etc... I can definitely recommend them for any PC or Mac computer support
We have a landscape company in Sterling, VA. PCMango has been supporting our technology needs since 2010 and all of our systems run really fast. They upgraded every PC and even the Macs with solid state hard drives late last year and wow, the computers were already fast, but now they boot in 10 to 15 seconds and the programs open instantly. Also they upgraded all the systems to support dual screens which helps a lot. I personally have referred PCMango to 2 friends that own landscaping companies and they were both very pleased. Its a great company with a very experienced and personable staff that always responds quickly and takes the time to explain things in a way that non-techy people can understand. I recommend them whole heartedly.
I work for a small engineering consulting firm, and this morning my PC suddenly crashed. I called PCMango and brought the computer in for a diagnosis. Eduardo immediately got to work and was able to confirm my suspicion of a faulty power supply. He quickly replaced the power supply unit and even took the time to blow out the dust inside the PC box and snugged up a few loose screws on the motherboard anchors. I was very glad to keep my lost time to a minimum.
Fantastic fast service and saved all my files when one of my hard drives died.
Fast>Smart>Professional.
PCMango and Eduardo have always been reliable and dependable in meeting the networking needs of Epling Landscaping and Lawn Services. He played an integral part in our transfer to fiber optics. He is a knowledgeable and personable professional who we highly recommend.
Although they managed to fix my computer I am well aware that they have been writing there own reviews and it’s not appreciated.
This guy is great! He fixed my computer in a few minutes.
Thank you PCMango! They recovered my photos, upgraded my hard drive to SSD and Ram and now are helping my husband with his Macbook Pro. Truly a concierge service.
PCMango is terrific. Their owner and principal technician Eduardo came out to our law firm and fixed an issue in 15 minutes that had our prior IT rep. stumped. After this great work, we had them upgrade all 5 of our computers with solid state drives, along with upgrading our network to the newer wireless standard (ac) as well as gigabit ethernet.PCMango is also moving us towards the goal of paperless with great document scanners. Taking a law firm paperless is not an easy task, but Eduardo has worked patiently with so that we can developing a workflow that allows us to do this. He also has implemented a verifiable onsite backup system that actually works as well as an offsite backup system.My old IT guy said we were backed up, but PCMango actually showed me how to be certain that we are. I can wholeheartedly recommend PCMango for their fast response times and for their great work streamlining our whole technology footprint. Call PCMango, you will be glad you did!
My computer died recently and I called Eduardo to help me. We met the same day and he was able to identify the problem ( recovered my data and reinstalled Windows and restored data in one day). THANK YOU!
Fast - on-time! No issues!! Will use again!
After losing my hard drive on my laptop, Eduardo worked with me to get my computer back up and running with a lot of great advice and service along the way. Would highly recommend him to others who have experienced trouble with their computer
These guys are great.