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BVW Jewelers, Engagement Rings, Loose Diamonds & Custom Designs
35 Foothill Rd #3, Reno, NV 89511, United States
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Le
Review №1

BVW Jewelers has the BEST Jewelers in ALL of the Reno/Sparks/Tahoe Area!!!Brittany Wolf, the Owner, is the Most Awesome Guy, Totally Professional, Trustworthy, and he is an Expert when it comes to Repairs, Design ideas, and Anything to do with Jewelry.I went in there to get my 2 rings cutt off, because they were stuck, and Britten cutt them off and told me to come back when my swelling went down. I went back, he sized me, and I also had 2 pendants that needed to be fixed, and a ring that needed new prongs for my diamond.I went and picked up my Jewelry, and I am SO HAPPY, EVERYTHING IS PERFECT, Thanks Britten!!Thank you Nutty for making my rings like brand new, you are a total Jeweler Goddess, and my rings and pendants are Fabulous.Thank you Jenny for being so Sweet, and Helpful.BVW Jewelers is also a GREAT JEWELERS for and Holiday ideas everyone!!!!

GI
Review №2

BVW is the best place in town for all your jewelry repairs. The staff is so knowledgeable, nice and helpful. If they cant fix something they dont BS you. They are straight to the point and dont waist your time or money. I will definitely be using them for all my jewelry repairs and their jewelry is unique and down right gorgeous, highly recommend!

Je
Review №3

BVW worked with me to create a very beautiful, very special necklace. They absolutely nailed the piece, which was put together from a deceased family member’s wedding ring and a printed photo of a tattoo design - and it is perfect. Absolutely perfect.

Al
Review №4

Bend my open-ended wedding band off my finger and brought it into them. They fixed it, cleaned it and made it beautiful once more and they did it all for free. Thank you so much!

J
Review №5

Excellent service and amazing jewelry design and quality. From start to finish the whole staff was very helpful and friendly, especially the owner. Even tho I was overseas in Iraq deployment I was able to complete the ring design and order by phone and email because of the full attention and service of the staff. I would more than recommend visiting this establishment more any of your jewelry needs!

Sa
Review №6

Amazing resizing done! I had to resize a ring from 7.5 to 5.5 with a large stone and it fits without being too heavy!! Wonderful! Thank you all!

Mi
Review №7

We walked into this amazing jeweler to inquire about cleaning and soldering my wedding set. I was reluctant to leave my rings with anyone until now. I instantly felt incredibly confident with BVW and given how professional they are. In less than 24 hours, I had my rings back looking brand new and absolutely beautiful! Thank you Team BVW!

Sh
Review №8

The manager here is super nice and attentive! My fiancé and I purchased our wedding rings here. The young lady who assisted us was kind and patient. We now have our dream wedding rings. And aside from having a great staff, the business offers another great park, FREE ring cleaning! Stop by and check them out. I think you’d be happy you did so!

Me
Review №9

Amazing service. Can hardly wait to get my custom made memory bracelet back! Ericka knows her stuff and was so helpful in helping me design my perfect bracelet! I love this place!

An
Review №10

This review is for three different rings that we bought in two different occasions. Everybody at the store is super friendly and prompt in helping you out. The first item we bought was a custom engagement ring, and let me tell you, they did a fantastic job. It was exactly what I had in mind for my fiancé and she loved it too! Since they did such an awesome job with that we had our wedding bands made here as well. Just like our first visit they did an awesome job! Thanks to the overall awesomeness of this shop, they’ve got life long customers!

Al
Review №11

So guess what, searching for a jeweler who does amazing work in short period of time is super difficult. Not to mention what a headache go to all these jewelers who would try to sell you things you dont want or not even give you the time of day. Well I finally stumbled across this diamond in the rough. I went into BVW not even to seconds in the door all the staff were busy but still managed to great me and assist me. Well let me tell you after I had explained my situation and how there is a dead line. From all the places I have gone to, they have explained that it takes 8-10 weeks to customize a ring. That would not do. I explained how I wanted this ring to be one of a kind. Gave them a few ideas and they took that idea and made it into reality. The finished product was done in SIX weeks(lightning fast). My wife absolutely loves the every detail of this ring. I am super happy that they listened to my ideas and did not steer from it . I know your probably wondering if it was super expensive due to the shorten time and detail. I must say they were very reasonable and you know, they offered many ways to pay your ring off if you could not all at once. I would definitely recommend this custom jewelers. I also want to give a big shout out to my Artist for this absolutely flawless ring. I know this is along post but you needed to know . Thanks for reading.

Re
Review №12

Wolf was very helpful working with me picking out the setting for my stone. Im super happy with the service, the quality and the beauty of ring! Thank you :-)

Ju
Review №13

Britten Wolf and his staff are awesome. I could not have picked a better Jeweler to design my ring utilizing my stones. Gorgeous!

Kr
Review №14

I visited today because my main stone on my ring was loose. They checked all the others, found another one and fixed them both in minutes. Such great service. I am so thankful!!

Ge
Review №15

We had a very fine neck chain that one of the links had broken. BVM Jewelers did a fantastic quick and reasonably priced repair. Even cleaned and polished the cross. This is not our first contact with BVM. Every time we are treated with respect and courteous service. Best jeweler around.

Pa
Review №16

If I could give 10 stars I would. My husband and I brought various pieces of jewelry in to be resized. Everyone one was so helpful and inspected each piece for loose stones. But what is so amazing about BVW is that they design amazing Jewlry. We brought in a very large diamond piece that has been in the family. We wanted to reset it into a new ring for our 30th anniversary!! The design Britain came up with is to say the least gorgeous!!! They do all the work in store! Which is hard to find. Most jewelers send out their pieces. I highly recommend BVW. Look no where else. You won’t be disappointed.

Th
Review №17

Picked out engagement rings with Jenny who was absolutely wonderful and very knowledgeable. Came in on Tuesday, chose a ring and it was ready by Thursday! Very fast and attentive service.

Mi
Review №18

All staff was amazing, Jenny went above and beyond for my mom and I. She made me feel very comfortable in a very foreign world. I was unaware how special the pieces I had were and she was very informative and had a ton of knowledge in the specific field.

To
Review №19

Britten and his team are top notch. Kate made picking out the Diamond fun and enjoyable and Melissa was a joy to work with.

Er
Review №20

The prongs on my wedding ring were snagging my clothes. I came into BVW for an estimate and repair. They gave me an honest evaluation and all I needed was a quick polish to fix it! My ring looks and feels like new again! Very happy with the VIP service and will be back.

Em
Review №21

My husband and I are new to the area and we stopped in to look at adding another wedding band to my set. They were extremely helpful and patient with me while I tried on many different options. While we checked out they cleaned and checked my other rings and even caught a loose stone in one of my bands. We left the band there and they tightened it for us quickly and promptly. The customer service was excellent and we definitely found out new local jeweler!

Ka
Review №22

Very helpful getting a too-heavy ring to stay in place. Complimentary. Also cleaned it.

An
Review №23

RUN AWAY!!! The owner is no better than a used car salesman. He gave me the creeps!! Any of the “nice” rings there are the ones the owner bought from others. I’ve taken silversmithing courses and have made platinum and silver rings myself and even as an amateur I could easily spot their errors.These other reviews… the stuff they are “raving” about is just standard…the reviews are FAKE! This place was awful.

Ka
Review №24

My fiancé purchased my engagement ring from Britton and his team; they had hundreds of choices (and thousands of ideas for custom designs). He chose a beautiful, round-cut diamond that the team can get super creative with the setting if ever I decide to update my ring. Shop local for your memorable events here!

Je
Review №25

I wanted to upgrade my wife’s wedding ring by putting a larger stone in the middle. I was skeptical myself because I assumed it was going to have a high profile. I picked it up today it looks amazing! I’m extremely impressed. Thank you so much!

Ca
Review №26

We were here visiting a family member. I had 3 rings, 2 ring guards with an external ring guard holding it all together, and they cracked because they were too thin and narrow. Britten took me in and said he could fix it in a day!! At home, I asked my jeweler to do the same work and he told me he couldnt. The store is very clean, the staff professional. I highly recommend BVW!!

Ty
Review №27

My wife and I got our wedding bands here and couldnt be more happy. We went in not really knowing what we were looking for, or much about bands in general. The staff helped us figure out what we wanted and made the process easy and enjoyable. On top of that they are super friendly and knowledgeable, and we never felt any type of sale pressure. You wont find many places better than this!

Ro
Review №28

Awesome service… very friendly and knowledgeable!

Sa
Review №29

Great workmanship, great customer service! Would use again!

Te
Review №30

Absolutely phenomenal staff, and owner. My former fiancé (now husband) picked BVW Jewelers to have our wedding and engagement rings designed. My ring specifications were unusual. Jenny and Britten were beyond helpful in bringing our vision to life. I couldnt be happier with the rings that are beautiful and functional.

Da
Review №31

Highly recommend! My engagement ring and wedding band were beautifully designed and I am constantly receiving compliments. Couldnt be happier with how it turned out. The photo definitely doesnt do it justice...

Hu
Review №32

They were all nice!! And fixed my necklace!

Ro
Review №33

I purchased a silver necklace in Colombia for my daughter and it turned out that it wasnt silver after all. BVW replaced the chain and did a beautiful job. The employees are very helpful and knowledgeable and easy to work with. I highly recommend BVD Jewelers.

Sa
Review №34

Cant say enough good things about working with Britten and his wonderful staff. My husband and I came in with heirloom stones that we wanted to be set in a unique way for my wedding ring. Being able to see the drawing in CAD, and then having a plastic ring cast was an amazing service for them to offer, and Im so glad they did! We ended up changing the design at the last minute, and they still finished my ring with two days to spare before our wedding. The time they took and attention to detail was above and beyond, and I ended up with a one of a kind amazing ring that is now an heirloom all its own. Thank you doesnt even begin to cover it!

Mi
Review №35

I recommend BVW Jewelers to anyone who needs work done on their stones and jewelry. They are trustworthy, professional and their work is of the highest quality. I have gone to them for resizing of many rings and have had them appraise my jewelry that needed to be insured. Staff is great and I feel completely comfortable with them handling my most precious possessions. I appreciate their hard work and dedication to excellence.

4G
Review №36

I came into BVW initially to get a jumper made for a cross I had. The original jumper wasnt big enough for the chain I wanted to put on it. Brittain helped me out, the owner, and was extremely fast in getting the cross back to me. So I went back for a couple polishes on a watch and another necklace as well as purchased a few small items. Then I had a project for him to place a couple diamonds in the eyes of the skull pictured below. The catch was I needed it done in less than 4 days and he said not a problem! Needless to say, he knocked it out of the park!!! Turned out incredible! Bottom line, the store is immaculate, everyone that works there is very nice and knowledgeable, and Brittain is THE MAN!!!

T
Review №37

Thank you BVW! I took my wedding ring into another jeweler in Reno, only to have the sizing beads break off (laser welded instead of soldering). BVW added 2 more sizing beads and also performed other work on the ring that the other jeweler tried “fixing” but it failed less than 4 years later. The ring looks and feels better now than when it was new!

Be
Review №38

Have twice had custom work at BVW. They are terrific. Spent lots of time helping me select what I wanted. The results were perfect. So happy with their work.

Ky
Review №39

Got our engagement ring here. Beautiful place and wonderful customer service. Very trustworthy. We come here for all our jewelry needs and recommend others.

Je
Review №40

BVW did an amazing job resizing and placing new prongs on my wedding set. Dane and Jenny were amazing and so accommodating!

Pe
Review №41

I chose BVD Jewelers to repair my wedding ring after reading online reviews and am very happy with my decision. Staff was friendly, professional and worked with me on repair options to fit my budget. I highly recommend them and will use them again for future repairs and new purchases.

Do
Review №42

I came into BVW to pick out an engagement ring for my girlfriend. I was instantly greeted, offered water, and made very comfortable. As a young man this can be a very scary and stressful process. Melissa made it fun! Her care and concern for me and my fiancée was unparalleled. The owner also came out and spent some time talking with me. I knew I was in the right place! I selected the diamonds I wanted to see in person and within 3 days they arrived. I came right back and picked the one I wanted and then moved to the band. Total time for the production was just about 1 week. UNREAL! Melissa helped me every step of the way and offered great advice on the ring as well as how to handle the stress of it all. If that’s not enough, 4 months later the clasp on my gold chain broke and Aspen, one of the jewelers, was able to fix and polish it in 5 minutes. During that time I spoke with Lilly. She was so friendly and helpful with looking at Christmas presents for my beautiful bride to be. BVW is the best! Safe to say I will absolutely be returning here for all future jewelry purchases. THANK YOU BVW TEAM!

Me
Review №43

I had the stone removed from my engagement ring and put into a new band and they were very helpful!! They helped me choose the best band for my stone and sized it down for me! Highly recommend:)

Ja
Review №44

We’ve gone to BVW a few times over the past few years for various things: resizings, polishing, fixing broken prongs, etc. They are always helpful and professional! Reasonable prices, especially given the quality of work. We are always pleased!

Ki
Review №45

Best jewelry store in Reno by far!!!! Friendly staff and beautiful jewelry. The customer service is unreal here. If I could give 10 stars I would.

Ma
Review №46

I have had my Wifes platinum wedding ring(s) repaired / re-soldered and cleaned at several shops in the Reno area over the last twenty years. BVW Jewelers is by far the best. The Staff there is always super nice and very easy to deal with. Repairs are fast, reasonable, and flawless. They also have unbelievable jewelry for sale. Go there, you will also be also customer for life!

Re
Review №47

I had a custom ring made at different jeweler. I was not completely satisfied and that jeweler said what I wanted could not be done. BVW was recommended so decided to see what they had to say. They were able to do exactly what I wanted. Ring is absolutely beautiful. I would, however, recommend being completely clear on what you want. I wasnt and it took longer to complete than I expected. But that was on me. Once I communicated my wishes they followed to tee.

Am
Review №48

Friendly service & staff. Stand by their work! Our favorite neighborhood jeweler.

Al
Review №49

Went to BVW to get my watch adjusted and had the best customer service. My girlfriend was so impressed with the service and beautiful craftmanship she said her engagement ring has to be from there. We highly recommend this jeweler to anyone and everyone!

Te
Review №50

BVW was amazing with my request to create a ring for my daughter from a spoon passed down from my mother. It was a gift to be worn on her wedding day. Not only did they stand behind the price I was quoted, but also did an excellent job in making sure the ring was perfect in every way for her big day. Thanks again to the team at BVW :-)

bi
Review №51

This is a modern jewelry shop with old fashioned quality and customer service. I had a platinum repair and these craftsmen & women did a beautiful job in under a week. Finding a jeweler to perform platinum repairs is difficult. Many will offer to send it out to a specialist. This repair was done on site. I could not be happier with the quality and price for the work. This is a family business and it shows in the work ethic and customer focus. If you need to repair / refresh a treasured family heirloom this is the only place to visit. So happy to find great service and quality. Thank you BVW Jewelers

su
Review №52

This is by far the best company for fine jewelry! I took family jewelry to the store and worked with a Melissa to design new pieces. She was knowledgeable, friendly. courteous and professional. She spent time with us reviewing the pieces and creating a variety of options for us. There was no pressure to buy anything. It was a delightful experience; somuchso I returned with two more requests which they fulfilled beyond my expectation.I would, and have, HIGHLY recommend BVW Jewelers!,

Am
Review №53

Love this place! Absolutely gorgeous inside, and the custom jewelery is beautiful. The owner definitely makes you feel important and always makes sure youre satisfied!

Da
Review №54

Great service!

Ch
Review №55

I came to BVW based on online reviews, knowing nothing about jewelry. I asked them to help combine my late wifes wedding ring with mine for me to wear and remember her every day. Kevin and Melissa were wonderful: kind and skilled. The resulting ring is exactly what I hoped for. I highly recommend BVW Jewelers - and thank them for helping me make another step on a difficult journey.

LA
Review №56

The best of the best!!!!! I have been working with jewelers well over thirty years. This jeweler is impressive and also very reasonably priced. I came into Reno with a diamond that I purchase from my wholesaler in San Francisco. It was the wrong size and my daughter was getting married later that same day. They were able to find me a very impressive diamond at a price that was in line with my wholesalers pricing and mount it the same morning. Their one-of-a-kind metal work is extremely impressive as well. My daughter had a great wedding and a fantastic ring as well. Hats off to BVW Jewelers for saving the day!!!! I will be saving up any jewelry work that I have and bring it with me any time I am in Reno just so that BVW Jewelers can do the work for me. I would HIGHLY recommend BVW Jewelers to anyone wanting to purchase jewelry or have existing jewelry worked on. BVW Jewelers gets my highest reference, if I could I would give them more than 5 stars.Larry E.

Ta
Review №57

Out of every store Ive ever been in, I have never been more impressed with the customer service and atmosphere like I have been with BVW. I felt more comfortable in this store then I did at some of my actual friends houses.You can tell the owner goes out of his way to make you feel like youre a family friend. I drove an hour and a half to visit this store due to all the good reviews and I would have easily drive twice that for service like this. I wouldnt trust my fiancee family ring with anyone else.

Ca
Review №58

One of a kind designs with unique details. Owner and staff went out of their way to answer all my husbands questions. If your looking for that gift that wows, this is your store. We have definitely found our new jewelry store.

ry
Review №59

Went in to resize my fiances ring after proposing. very fast service, friendly environment. Decided to get my ring there after buying her ring somewhere else

Em
Review №60

Awesome people and owner. Brought ring in for resizing and looks better than when I brought it in. Said it would take 4 days and got it next day!Highly recommend.

J
Review №61

I’ve been to jeweler after jeweler and they all turned me away saying it wasn’t worth the money to get my husband’s grandmother’s ring fixed. Michael and Sons in town completely ruined my ring 7 years ago and blamed me for the stone falling out. After talking to three different jewelers they confirmed it wasn’t me but the work that was done to the ring. They also told me not to put any more money into the ring and made me feel like the ring was garbage. But it wasn’t to us! I saw BVW’s reviews online and decided to try there. While they were very professional about not saying anything negative about the ring and the prior work that was done they understood that the ring was important to me and my husband and agreed we should bring it back to life. I’m so glad they did and I’m so grateful for their expertise and willingness to work with us from start to finish in making this ring everything that we knew it could be. I highly recommend them. Don’t hesitate to pick up the phone or make your way over if you’re looking for a good jeweler in town. This is the place you need to go. Trust me I’ve tried almost everywhere !

Ab
Review №62

I had called in with a few questions and spoke with the owner of the store. I must say it was just an outstanding service. I will highly recommend this store. Thank you for such a great follow up.

Br
Review №63

I went to every top jeweler in town, just to check them out. I had a difficult case: an antique eternity ring in platinum that was the wrong size, and the setting was wearing out. Since it was my mothers wedding ring, I wanted to re-size it an preserve all its original charm and grace. Another top jeweler in town (the one with the HUGE billboard) said they would have to send it out and it would take weeks, without any way for me to see the mysterious masters work first. I said BVW said they could do it in house. If anyone can, they would be able to, conceded the top chain store. Back to BVW I went. I must admit, I am not an easy customer. I am demanding, exacting, and I have at least a dozen questions. Each time I go in, they are very patient and happy to spend as much time as I need. The best part: I do not approve of supporting conflict diamonds, and BVW shares this approach. I am not sure why they and other jewelers are not more outspoken about opposing this problem with their industry, but It was very important to me that I support an establishment with a policy in place. Even if you find a design you like better someplace else- (not likely, given their ingenuity), you are better off having them design it exactly to your specifications with their 3D printer design process. You can actually try a prototype of your design on before its made in metal. Doesnt fit quite right? Feels weird? They can and will fix it. They will not stop until you are happy. Really happy. There are a lot of nice jewelers in town, even ones with great taste and customer service. But if you want to support ethical diamonds, appreciate artistry and creativity, and are ridiculously picky like me, we will be seeing each other here. Even if you try to go somewhere else first. We all have jewelry that is missing a stone, outdated, should be a pendant or ring instead. I know you dont want to take it just anywhere, but you dont have to spend all the time I did going to every darn place in town. My mothers wedding ring looks gorgeous, fits perfectly, and now I get to wear it every day instead of looking at its sad worn-out setting in my drawer every day. Just remember: they genuinely want you to be happy. If its not perfect, you will not feel bad asking them to fix it. Good jewelry has to be perfect, and they get that.

Em
Review №64

What a beautiful store. I was impressed with how helpful and friendly the store owner and staff were. I would definitely purchase from BVW Jewlers again.

Mi
Review №65

The BVW family consistently exceeds expectations and is an amazing local business. Gone are the days of going on-line to Tiffanys or other places for jewelry for my wife. Britten and Michelle, along with their talented staff, deliver top-notch jewelry every single time. They create timeless pieces for both men and women, that I would argue, is better than anything I have ever seen. As an example, Britten created both my wifes wedding ring and mine. We constantly get compliments from young and old on their designs and look, not to mention how much we both love them.If you are looking for a custom jeweler in the Reno area, or just want to meet a great local family at their business, dont hesitate and stop into BVW!

Pa
Review №66

BVW jewelers has amazing customer service. The staff helped me with a repair to my wifes ring and couldnt be happier I came here. The ring was fixed, cleaned and the whole process was hassle free. They have amazing unique jewelry as well, which gave me some great ideas for the holidays coming up. Thank you BVW jewelers!

Au
Review №67

BVW jewelers resized my ring perfectly last year and today I came in to get it cleaned before my wedding and they didn’t charge at all! I haven’t seen my ring this beautiful ever, even when I bought it! Love this place!

Ku
Review №68

We cant say enough good things about BVW Jewelers! The entire staff is friendly and helpful. Britten met with us over and over again to help us design and redesign her engagement ring until it was absolutely perfect! His patience and dedication to make our vision come to life went above and beyond our expectations. The result was a perfect ring that is so beautiful and unique, and we couldnt have done it without him!

el
Review №69

BVW is a great jewelry store to shop at. Not only are the folks who work there extremely knowledgeable and friendly, but they are very professional also. Designing and crafting a piece of jewelry is not always an easy task but the jeweler at BVW is excellent. He takes the time to get to know you and your personality and desires which leads to a distinctively designed piece of jewelry for his patron.

Je
Review №70

BVW Jewelers is the best! So creative. Great customer service.

Ha
Review №71

Dropped in for a quick necklace repair and in less then 5 minutes I was out the door with my necklace around my neck and no charge! Great experience, I highly recommend.

Mi
Review №72

Britten is a really cool dude, he did an amazing job on the engagement ring that i bought and he is a very easy going guy. Everyone in the store is very nice, I have been in jewelry stores where the people are pretentious and disinterested. This is not the case at BVW. Thats all the good, but after the purchase of the ring and another item I have spent near if not slightly above 3K at this store and asked for certification of quality on the ring as well as the gem in the ring. I received receipts and information on policies for the store but no certification or information on the piece. After getting the ring sized which was done in a very timely manner we asked about an appraisal on the ring which we were told the appraiser will be in on Wednesday and to call ahead of time. The appraisal of the ring now will cost $100.00 dollars if we would like to wait an hour while it is done or $75.00 if we wish to leave it for 5-7 days... For a product that was bought at the store that information should be readily available as most people insure their engagement rings. The color, cut, clarity and Carat weight should be in their system and an appraiser it seems should do this before purchase as part of the buying process... With a piece of jewelry at this price and quality I feel that this should be done at time of purchase and at no extra cost. It really is a great store with great people, Maybe ask for this information before purchasing which is also on me for not doing that :-)

ja
Review №73

I just love the look! This wonderful neighborhood store was a pleasant surprise after having a great breakfast at the Squeeze In (right next door, and the only place for Sunday breakfast!) and noticed they were open. I was surprised to walk in and see such a great layout and color then was greeted immediately by Mr. Wolf and welcomed in. With only few items in his store due to building out, he explained that his specialty was custom design but does have some other bridal and unique jewelry. What was so much fun was is the design areas for just designing jewelry with some amazing computer stuff showing how that anything can be designed just from looking at my ring that I have been thinking about doing something with. We played with stone size, metal, and was even shown what the design would look like on your finger, so cool. The store did have some cool rings, necklaces, and other jewelry showing that looked great, not to mention some amazing art on the walls from a local artist. I got a free cleaning on my rings and some wonderful design ideas, cant wait to bring in my husband back in!

Ro
Review №74

I attended the grand opening of BVW Jewelers and was very impressed with the look and feel of their establishment. The sales staff were well trained, highly professional, and very pleasant. I was especially impressed by the lines that BVW carries. I am not a frequent shopper at such businesses, but found BVW to carry a variety of unique lines which I was highly attracted to. All around, a very pleasant experience.

Da
Review №75

Highly recommend! We brought in our engagement ring late on the Sunday before Thanksgiving, and BVW was able to have it ready in time for our trip to see the in-laws on Tuesday. They took their time to review the ring and to be sure it was being sized correctly. They also warned us in advance that their may be a small inseam because of the weight of our metal versus their minimum, but we are unable to see any difference. The prices were very fair. Friendly, professional, and overall a pleasure to work with.

BT
Review №76

I am pretty new to jewelry, so when it came into my mind to have a custom ring designed from some stones I bought online, I knew I wanted to go somewhere local to have the work done. I am so glad I did, because there were so many facets to designing a ring I never knew existed. Michelle and Britten were very thorough, walking me through each stage of the process and made sure I would end up with something I could both love and afford. When the work was done, the ring exceeded every expectation I had going in. I believe they definitely got the most out of the gems I gave them to work with and I will certainly be returning when the time comes for another jewelry project.

jo
Review №77

I got my wife’s engagement ring from here and our wedding bands and every time we were in there they have been patient and helpful with us trying to pick out the perfect rings. Now every time we are in the same area we stop by and get my wife’s ring cleaned as we shop in the other stores. Great people and great choices!

Ka
Review №78

Locally owned jewelry boutique with custom designs and more. I love revolving local artist displays which highlight the amazing talent in our area and compliment the beautiful jewelry. Great customer service and no pressure sales.

Jo
Review №79

They did a customer build from an old ring to a new ring for my wife. My wife loves it. They are friendly and creative. The store is beautiful and inviting. They know what they do and they do it well.

Br
Review №80

Went in with my friend and looked around for about 10 minutes since I’m looking for my wedding band, did not even get acknowledged by the people working there. Not a good impression for a costumer that is looking to spend decent money on a wedding band.

J
Review №81

BVW Jewelers are professionals. They stand behind their work, as my husband and I know from my own experience with them. They went beyond our expectations in customer service, integrity and quality. You wont be disappointed if you do business with them!

Ro
Review №82

Fantastic! I stopped in to have some watch batteries installed and came back later with multiple repairs. They fixed things I didnt know I had damaged, and re-sized my wedding bands (2) that hadnt fit for years. I had been told it was not possible to re-size the bands but BVW came up with a solution. Prices were reasonable and the work was top notch. I am hoping to work with them in the future!

Ry
Review №83

I came to BVW Jewelers with a vision of how I wanted my fiancées engagement ring to look. Michelle and Britten not only helped bring the ring to life, but they made the experience of designing it fun and educational. The final result was more beautiful than Id ever imagined. I cant wait to work with them again in the future.

J
Review №84

I love BVW! My husband and I bought our wedding bands at BVW last Spring. The staff were super helpful and Britten does amazing work. We had a great experience.

Ma
Review №85

Love this place. They do everything in house. I have purchased new pieces, had repairs done, and had things cleaned. They have excellent customer service and a good selection.

He
Review №86

The owners and their staff are top notch! Everyone was extremely helpful and friendly. I had my diamond earrings reset in new settings and I couldnt be happier with the result. Thank you!

De
Review №87

What a *gem* to have in our neighborhood! I first walked in just for a watch battery. Next thing I know, I had them redesign a ring for me. Wonderful experience and all the ppl here are knowledgeable and helpful. Thank you BVW Jewelers. Coming back for some appraisals and possibly another ring remake.

Jo
Review №88

We loved working with Britten! He was able to take random photos from online and create the perfect custom ring, even coming in just under our original quote! The store is beautiful and has great local art on the walls, and has a large viewing area where you can watch Britten work. We had a ring designed around a stone we already had and it turned out wonderfully! If youre looking for anything custom or unique, go to BVW. Britten custom designs and 3D prints amazing jewelery that you wouldnt think possible!

Ry
Review №89

Very nice staff and amazing store. Refreshing to be told very honest answers on what they can and cant do. The owners at BVW Jewelers are always willing to go the extra mile to make sure i am happy with my experience and jewelry.After my experience - We wont shop anywhere else. This is our jeweler for life. I could not be more happy.

Da
Review №90

I recently brought my wedding ring in for repair and had the best experience. As you can imagine my wedding is very important to me and to not wear for upwards of a week was very strange. The repairs were done under the week timeframe that I was quoted and imagine my surprise when I went to pick it up, there was no charge! The staff was beyond professional and helpful and I will definitely bring any other jewelry I have for repairs to BVW as well as be recommending them. Keep up the great work!

Ma
Review №91

Negative stars if possible person on the phone when called seemed to be professional and polite however when I went in in person they were rude inconsiderate refused to make eye contact. Plus they had a Sink full of dirty dishes and junk food all over the floor where youre supposed to be consulting clients Definitely not professional or recommended

Ti
Review №92

My Husband and I love shopping at BVW Jewelers!!! They are Fun, Creative and trust worthy!If you Can Dream up something unique and creative BVW can make all you dreams come True!!!

Mi
Review №93

Had some gold rings that werent my style, and wanted to do something special with them. Luckily, a friend turned me onto BVW. After seeing his custom work, his style really called out to me.We went over multiple designs and drawings I had that expressed the type of art and design that appeals to me, and he made a stylish-yet-exciting pendant that reflects his craftsmanship AND my taste.Its not just a piece of jewelry: Its one-of-a-kind representation of my personal style... and it doesnt hurt that I get complemented on it all the time! You would really be doing yourself or your loved one(s) a disservice if you settled for anything less.

Ka
Review №94

I bought a gemstone and took it to BVW Jewelers to design a ring around it. They did a fantastic job.The finished product is breathtaking. Excellent craftsmanship.

La
Review №95

By far the best quality and unique pieces come outta this shop! This is the only place that I go for my Jewelry!

St
Review №96

The designer/jeweler at BVW is not just an artist with a guild for gold. He also sees precious stones like a high-rise architect sees I-beam steel. He crafts, designs and constructs art on your finger. No one matches his skill.

KJ
Review №97

Went in for a repair on a necklace. VERY knowledgeable and thorough! Quick inspection, quick repair and extremely reasonable. Thank you!

Di
Review №98

Professional, easy to work with for custom jobs and fabulous customer service.

Li
Review №99

If you are looking for a one of a kind creation you are at the right place! BVW does awesome work and really listen to your needs. I will definitely recommend them to all of my friends and I will be back for more!

Tr
Review №100

Friendly service and they got my ring resize done in 15 minutes!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:35 Foothill Rd #3, Reno, NV 89511, United States
  • Site:http://www.bvwjewelers.com/
  • Phone:+1 775-622-9015
Categories
  • Jewelry repair service
  • Diamond buyer
  • Diamond dealer
  • Gold dealer
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry store
Working hours
  • Monday:10am–5:30pm
  • Tuesday:10am–5:30pm
  • Wednesday:10am–5:30pm
  • Thursday:10am–5:30pm
  • Friday:10am–5:30pm
  • Saturday:10am–3pm
  • Sunday:Closed
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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