user
Manzanita Gate Apts.
2475 Robb Dr, Reno, NV 89523, United States
Appearance

Comments
Te
Review №1

I would recommend this place to anyone that doesnt like noise, enjoys a private life, and is in need of staff that actually helps and works with you. When we first started to fill out our application, and getting all the information we needed, our employer wouldnt cooperate. But the staff here were so helpful and willing to call them asking for information, doing everything they could to get us approved, and still answer our day to day questions. The community is quiet even in the afternoon when everyone is getting off work. The apartment itself is outstanding. Manzanita Gate Apartments are the most professional and cooperative. They respond incredibly quick to all calls, emails, or visits. Allowed us to tour the property the first day of our asking, and even showed us the apartment to apply for before we applied. It wasnt a model room either.The location is also a huge plus! We are next to an assortment of shops and stores. We are only a short walk from the pool they have, and the park down the road. My partner and I look forward to working with them throughout our lease and are super thankful for everything we have here. Again 10/10 recommend Manzanita Gate Apartments.

Eu
Review №2

Ive been living here since August 2020, and Im quite happy with my apartment. In fact I was so impressed as soon as I first walked into my empty apartment that later in the day when I talked to Joanne at the leasing office, I asked if any unit is available for sale. If I could have everything my way (which, of course, is impossible), the complex would have a bit larger pool and walkways across and around the complex that are continuous, but overall Im definitely getting a quality living experience for my rent. Perhaps the best feature here is the responsive, helpful leasing office staff, especially Joanne. Kudos to everyone at the office!

Ap
Review №3

The moment I viewed the first open unit, I instantly knew this was going to be my next home. I just moved in a week ago and the staff and maintenance people have been absolutely wonderful. I moved to Manzanita Gates from a luxury apartment and I have to say, I am more impressed with Manzanita Gates. The attention to details and everything the unit has to offer is beyond my expectations. I have highly recommended to my friends to come check out Manzanita Gates for their next new home.

Ja
Review №4

Mollie (dog) and I have had a tremendously wonderful experience here at Manzanita Gates. The units are older, but also architecturally smart when they were built. This is my third unit here...all have been larger, one-bedrooms and private.I am currently on the ground-floor due to my disability limitations. I dont ever hear my neighbors above me! Lots of natural light and high ceilings make me forget there are even neighbors above me at times.Having a progressive disability and needing to rely more on the office management/maintenance staff is extremely difficult; in spite of it, they have never once made me feel disabled. They installed some safety equipment in my unit. They seamlessly assisted me with necessary paperwork for my disability.Lastly, I am very impressed with how well kept the property grounds have been. I am not going anywhere :)

Ci
Review №5

We just moved into our new apartment and all I can say is that the staff are wonderful and helpful if you have a problem with anything they are on top of it! We are so glad to be part of the Manzanita gate apartments family

Mr
Review №6

Appear nice. The pool and hot tub have a great view

Je
Review №7

I have to revisit this post and make an adjustment.I am truly thankful for Manzanita Gate Apartments and that we are able to solve our issues and we were being able to extend our lease to a month-to-month basis in a reasonable price.I definitely recommend people to live here. Its quiet. Its close to a lot stores, groceries, and schools.Theres a good bike route and neighborhood trails if youre looking for a nice walk or cardio.Once again I want to thank the Apartment staff for making it less stressful for us this start of the year. We are hoping to close on our first home soon and were glad to have you as our last apartment home.

ch
Review №8

Ive had the best experience living here @ the Manzanita Gate Apartments. Everyone that Ive dealt with on staff, from leasing agent to office staff to maintenance, has been amazing. Anytime Ive had a maintenance issue ive received word back in less than 24 hrs and problems resolved in the same time frame.To go beyond that my fellow neighbors are also pretty dang rad. Im from big city life so im very used to people ignoring their neighbors but here it is a completely different story. Everyone is so friendly and even take the time to get to know each others names and their pets names.All in all a rad place to live.

la
Review №9

I have lived in Manzanita Gate Apts for almost two years. I love everything about my spacious unit as well as the location. The staff is simply AMAZING! The grounds are well kept and all staff do a really great job with responding to request. Thanks Joanne and Richard for always assisting me with a smile and making this place feel like home away from home!! You will love this place, if you are looking for safety, luxury apartment units, friendly staff and beautiful landscape!

Kr
Review №10

The grounds are beautiful and well maintained, the views are incredible, the office staff is kind and caring, the maintenance staff is prompt and professional.. nothing but good things to say about the Manzanita Gate Apartment Homes!

To
Review №11

Great place to live

S
Review №12

I have lived here for almost a year now and feel like I have had enough interaction with the staff to write a pretty good and accurate review. When I first moved in I had roommates, but our situation changed and it was time to get a new place. I looked around town and first off Manzanita Gate seemed to have the most affordable rent prices. Secondly, when I approached the staff to move to a new unit, there was a TON of paperwork to do as we were doing this before our lease was up; Annie was absolutely amazing and along with Richard they literally took care of everything and made the process extremely easy for us all. I would have been absolutely lost if I had to figure out all of the details of this move and I was completely blown away by how helpful everyone has been. Any maintenance issues I have had that they have control over have been fixed right away. The maintenance guys are always extremely professional and super nice! Dewy always says hello and has gone above and beyond on several occasions. I definitely feel like a part of this community and the staff being so friendly really makes or breaks it. If something isn’t right the managers get involved and you can tell they really care. Aside from that, the units are clean and upgraded and nice and bright. I love living here!!

Je
Review №13

I have lived here twice over the last 4.5 years and this place is great! The office staff is friendly and quickly remember your name. They make the application process smooth and are available to answer any questions. Maintenance staff is always timely and fix any issues. The quality of the units, property, and staff deserve nothing less than 5 stars. I would highly recommend living here!

Br
Review №14

I have been living here for 6 months now, and I absolutely love it here. The apartment is really nice and homey, there is a dog park on-site, the area is beautiful, and the staff is very friendly. The office is helpful with any questions or concerns I have. I would absolutely recommend this to anyone looking for an apartment in Northwest Reno.

Mi
Review №15

My husband and I are traveling nurses and we have lived in many apartments during out time traveling. This is one of the best apartment experiences we have had. Joanne and the office staff made our move to Reno seamless and easy. Once in Reno the move in process was a breeze. The apartments were spacious and well maintained. If we had any issues the maintenance staff would take care of them in a timely manner. The grounds are well maintained and a short drive to anything you could need.

AL
Review №16

Please becareful there is covid-19 in the staff. Please becareful.... I just hope that everyone that was exposed or has had it, has had the chance to quarantine.

De
Review №17

We have lived here for about three months so far and have no complaints. The staff is extremely nice and maintenance has taken care of our requests quickly. The neighborhood feels safe and the location is amazing (very quiet and low-key).

Ma
Review №18

Good clean apartment. I stayed 3 months while there for work assignment and I didnt have any real issues. One lady in the office was terrible but the rest of the staff was great so its easy to work around.

Li
Review №19

We LOVE Manzanita Gate Apt homes. Joanne, Ryan and the rest of the staff made us feel welcome and helped make the initiation process super easy. The property is absolutely gorgeous and has fantastic views of Reno! Staff was easily accessible for communication and answered questions right away. Great amenities as well including nice pool, hot tub, and gym access. Highly recommend for individuals, couples, and families!

Ke
Review №20

We have lived here about 4 months. Maintenance and office staff are awesome. However I feel the cost of utilities is really high compared to other places. It’s not a flat rate and I feel like it’s on the high side

Br
Review №21

Some of the best views Reno has to offer. The staff here is amazing and welcoming which made my decision to move here that much easier. Very dog friendly environment and cozy living spaces to choose from. 100% recommend to anyone living in the Reno area!

So
Review №22

We moved from Ohio to Manzanita Apartments last month. The location is beautiful, the staff is very helpful. A special thanks to Natalia and Elli for their efforts to make the move in process smooth. they were very helpful in completing the paper work. The maintenance is very fast and very good. The place is neat and well maintained. Good school Zones. The apartment floor plans are excellent and have lots of storage space . I highly recommend Manzanita Gates Apartments!!!

le
Review №23

I am only here for 3 months but wish I could stay longer!! I am a travel nurse and thus have stayed at many apartment complexes and hands down this is my favorite one. I work in a downtown hospital and my commute is rarely more than 10 minutes. The setting and grounds are lovely, the pool, hot tub and gym are well maintained and inviting. Maintenance issues are dealt with promptly and the staff in the office are incredibly friendly and supportive. Im fortunate that my unit faces the hills and has the most amazing view of Reno and the mountains. The interior is clean and comfortable. Its also very quiet and I never hear any of my neighbors. I appreciate having an assigned covered parking spot and an additional bonus of overflow parking area for RV or boat. I admit I was at first surprised to find the units do not have microwaves, but have learned to live quite fine without one. I could always buy a counter top one if it was a bigger issue. I love living here and would highly recommend it to anyone looking for an apartment in the Reno area.

Jo
Review №24

Great apartments. Maintenance guys are great

He
Review №25

Manzanita Gate Apartments is an amazing place to call home! My apartment is spacious and beautifully updated. The grounds are always clean and well kept. The views of the surrounding mountains are also beautiful set in a great location in NW Reno. The staff is very responsive with any questions or concerns. I would highly recommend Manzanita Gate Apartments!

Le
Review №26

Prior Tenant for around 2.5yrs. This was a great little spot. I had two different units, a 1B and a 2B, and they were both great. Never had an issue with anything in the units. Decently sized and decently priced leases. Always friendly and helpful staff when going to pick up mail or go to the hot tub. Just normal apartment life stuff, parking was a pain, loud stompy upstairs neighbors, always hearing (but never seeing) about dog poop being left. Things youd expect at almost at other apartment spot. Despite that, this is definitely worth a check if youre in the market.

Ed
Review №27

Manzanita Gate Apartments is a very wonderful place to live. The staff is very helpful and wonderful to be around; the ladies in the Club House are wonderful and very optimistic. They always receive us with a cake which is good to be honest!! Pool area is nice and a place to BBQ ribs while on the pool. The apartment is renovated with new everything. Its a very quiet place, I LOVE IT!!!!

Br
Review №28

We just moved in a few weeks ago and we are already loving it here! Our apartment is perfect for the two of us, it was perfectly clean and ready for us to move in and the grounds outside are kept neat and beautiful! Joanne and Kathy in the front office are more than helpful and inviting. We are so happy with our decision to move here!

La
Review №29

I cannot speak more highly about Manzanita Gate Apts! The staff have always been extremely kind and helpful, the apartments are modern and comfortable, and the grounds are well-kept.

Mi
Review №30

Me and my boyfriend we’re gonna move here, to only find out there scamming. We were trying to hold a apt 3 weeks out and they said rent would go up after securing it. That’s not how it should be. Not to mention the lady said we won’t be getting our deposit back even if we clean the place spotless.

Co
Review №31

The gals in the office were the best ! Always professional and friendly, they helped me out tremendously. Great place for a dog and a starter family, quiet, peaceful and the amenities were in tip top shape. I would recommend this apartment complex to anyone moving to the area !

L
Review №32

Front office staff is amazing as always.. safe and secure neighborhood, maintenance crew friendly, attentive, and trusted. I have lived here 5 years and wouldnt live anywhere else in Reno. I would highly recommend living at Manzanita Gate. A+++

Da
Review №33

I loved living at Manzanita! The place was beautiful, well maintained, and management staff went above and beyond my expectations. I had to relocate for work but If I ever come back to Reno, I will live here again!

Me
Review №34

Super easy and smooth move in process! Ryan made everything as stress free as possible. My apartment was spotless moving in and the complex is very quiet. This complex is very pet friendly and my dog has already made lots of doggie friends to wrestle with! I’ve had two maintenance concerns and both were addressed quickly and professionally. They are also on top of snow and ice removal and putting ice melt down.

De
Review №35

Joanne was amazing through our whole move in process. She accommodated us at every corner we needed. It is a great community up here with some amazing views, parks, and walking paths! The staff is very friendly and ready to help at anytime. Highly recommend this place to every!

Co
Review №36

Manzanita Gate Apartment Homes is clean and well kept, with beautiful surroundings. The staff are very welcoming and always smiling. They are very helpful, answering any questions to the best of their knowledge and willing to assist with all steps of the application process. I am truly glad I decided to rent an apartment, though the decision was not a hard one to make. With an amazing staff, a great location, well maintained grounds, and spacious apartments it would be very difficult to find a more appealing location to move too.

Br
Review №37

I have been with Manzanita Gate almost a year now. What I love most is that it is a pet friendly community. Most of all the leasing office staff have always been kind, curious, friendly and professional. The maintenance are very friendly and quick to come help. My apartnent is beautiful. I recommend this community for those who are looking for a safe, pet friendly and totally new to the apartment experience to try here first.

Sh
Review №38

Highly recommend living here. The leasing office staff was always honest and pleasant to deal with. I thoroughly enjoyed my time here!

Ma
Review №39

Location (proximity to Tahoe)Great gym, pool and hot tubCleanliness of apartmentsProfessionalism of Office StaffEfficiency of Maintenance Staff..and so many other things, really everything about this propertyI could go on forever about how much my wife and I LOVE these apartments and the people who run them. Kathy and Joanne are angels and Dave and Duey have the maintenance game on lock down. That’s not to say we don’t love Richard and Annie and everyone else. We would highly recommend these homes to anyone.

Su
Review №40

Manzanita Gate is the best apartment complex weve ever lived in ( weve lived in several in California before moving to Reno). The apartments have great floor plans with plenty of storage, the surroundings and grounds are well- kept and beautiful, the maintenance team was always very prompt, and the staff is very friendly and helpful. I recommend this place very highly! Thanks, Manzanita Gate, for a wonderful 5 years.

La
Review №41

Management staff is awesome! Always fast to respond to problems. Friendly and efficient maintenance staff! Great amenities! Would definitely recommend to anyone needing safe, comfortable and quiet housing in Reno.

T
Review №42

This is an awesome place for me and my family to call home. I would recommend Manzanita Gate to anyone looking for a place to live in NW Reno. Close to great schools, shopping, and restaurants. The apartments are spacious, have amazing views, and the amenities & staff are great. :)

Gr
Review №43

Wonderfully beautiful apartments. Great location, right around all the stores you could want. Super friendly staff, Joanne did a fantastic job helping us with paperwork. The maintenance is very fast and reliable!

Br
Review №44

Nice complex in the northwest part of town. Quiet area with views of Peavine and the Carson range foothills. They have been very quick to respond to any repair or other requests. Also the workout room is available to residents 24/7. Easy low traffic access to I-80 via Robb Dr. for getting out to Donner Summit/North Tahoe to hike/ski.

Ja
Review №45

Great place to live, great staff! No complaints :)

Pa
Review №46

Very beautiful apartment complex. Pet friendly! Maintenance is super fast, management is very understanding. Looking forward to staying here for a long while.

Bu
Review №47

Ok

Ti
Review №48

My wife and I have lived here at Manzanita Gate Apartments for three years now. Coming from someone who has actually lived in an apartment for over ten years, and 5 different apartment communities, this is by far the best community we have lived in (including past luxury communities). Reading through past reviews, I understand where some of the frustration is coming from, but honestly, dont blame the management staff. A lot of these complaints are common issues in every community, and, having a great and ongoing relationship with the wonderful and dedicated management and maintenance staff, I know that they are doing everything they can, to the best of their ability, to care for their residents while taking pride in this community. Yes, the dog poop has been an ongoing issue, but that is the fault of the lazy and careless residents that cannot cleanup after their own pets not the management staff, as they have been working tirelessly on this issue for awhile now. And honestly, if you catch a resident not cleaning up after their pets, report it, as it is incredibly disrespectful to the fellow residents.As for the apartment itself, we lucked out with an amazing top floor corner unit that provided lots of sunshine. We had an amazing and roomy living room, a sunny and open dining room, and a cozy garden tub in the master bath. Honestly our favorite apartment that we have ever lived in.While we are moving on to bigger things, we will always cherish our time spent living at Manzanita Gate. Its a great location, a great community, and an amazing staff that remembers your name. What more could you ask for?

Ed
Review №49

Moved from Arizona and love living at Manzanita Gate! The staff is always helpful and friendly. We will recommend Manzanita Gate to all our family and friends.

Br
Review №50

Very accommodating and the staff is phenomenal! My husband and I could not have asked for a better place to stay! So inviting and worth it!

Wo
Review №51

Great sales Joanne and Cooper,they gave me exactly that I want. I highly recommend this APT as well as Joanne and Cooper assistances in finding a home to anyone. Of course The service team, Vicky is the best expert Ive never seen before.

Da
Review №52

The lead manager at this complex (Joanne) is rude, careless and unqualified to manage such a big complex. I lived here for a year and decided to move out since I wasn’t comfortable living here anymore because of her. I remembered, every time I used the pool here, she would stick her head out from her office to see who was using the facilities....it made me really uncomfortable. My interactions with her weren’t any better. When I went to go pick up a package from her one time, she was unable to locate it. Instead of digging in further to locate the lost package, she told me “oh well” and asked if I sent it to the wrong address? For the price they are charging, you can find a much better place. This place is old from the inside out, don’t let the lipstick on a pig fool you. The plumbing and electricals are “outdated” (thats the most polite way I can put it). Many new developments popping out in NW Reno now a days, choose something newer and with better management, that’s my best advise to people.

Bi
Review №53

I lived at manzanita gate for 6 months. It was a great experience. The staff was awesome and took care if my needs. Maintenence was always spot on! Loved living here. Would definitely recommend to family and friends.

As
Review №54

I have lived at Manzanita Gate for 8 years and it is a comfortable, safe, and clean place to call home! During my time here, I have seen nothing but improvements and efforts to make apartment living satisfying for tenants.Manzanita has a convenient location -- 5 minutes from I-80, 10 minutes from UNR, 15 minutes to downtown Reno & the Midtown district. It is high enough on the hill that you hear zero street/highway traffic, but close to a park/community sports complex that you get the neighborhood feel. Manzanita connects to several walking trails and sits at the foot of Peavine Mountain if you desire challenging hiking terrain.Other benefits include:-Leasing Office is open 7 days a week-Maintenance requests completed within 24 hours-Noise/Disturbances/Nuisances are addressed by the management to ensure a quiet and safe living environment per lease agreements-USPS Packages are held in the office for your pickup-Covered parking for each unit-Garages available to rent-Small gym with cardio equipment and free weights-Spa-like community pool and hot tub with amazing mountain views-Conventional washer/dyers included in the unit-Refrigerator and oven/range included in the unit-Oversized mirrors and spa like tub in the bathroom-Updated carpet, paint, cabinetry for a modern feel-AMAZING mountain views for select buildings-Mature landscaping and prompt snow removal in the winter-Close to the NW library, McQueen HS, shopping and restaurants in NW Reno.

An
Review №55

Very friendly staff, great location, beautiful apartments. So glad to be a part of this wonderful community! Would definitely recommend.

Ha
Review №56

Lived hear for two years. Great location and neighborhood. Very helpful and kind staff.

S.
Review №57

The worst apartment I ever lived! I am so glad I move out. Dont let the nice ground and office fool you.The management is horrible! When you have a package at office, they dont leave a note in your mailbox; they dont send an email or give a call. Even when I go to office, they cannot find my package and they try to convince me that I gave the wrong address! After I insist and they try harder, they find my package. This happens ALL the time.There is no constant water/sewer/trash fee. There are months that I had to pay $150!Oh and when you move out, they charge you too much that your deposit wont cover it. I assure you that they will charge you for the damages that were done by previous tenants. And they will immediately send the charge to the collection.You can get much better options in NW Reno with less amount of money.

sh
Review №58

The management of this place is horrible. We experienced no privacy here. We rented an apartment by the office. We received so many notices, we felt harassed. In my experience, the management accused us doing of all kinds of things that we didnt do and they didnt care, they have no compassion (my daughter is ill) and have no sense of decorum. It was awful, what a waste of time. Stay away!

Ja
Review №59

Really nice place to live. Staff is always awesome. I would highly recommend Manzanita Gate!!!

Ch
Review №60

Ive been living at Manzanita Gate for over a year and a half now, they have always attended to my needs in a timely manner and staff has always been awesome to work with! Im gonna miss you guys!

Ad
Review №61

Careful with them, they will charge you for everything possible when you move out.

Ke
Review №62

The staff is AWESOME !!! Lots of wild life.prompt service.but,a little buggy. But its to be expected being so close to desert.views are great.lots of ammenities.really nice places inside.

Ab
Review №63

Awful place. Staff is very rude and not helpful whatsoever. Experienced issues with pet waste being all over the property, probably due to the fact that they dont replace bags in the pet waste containers when needed. To fix this problem they suggest to spy on your neighbors and take their pictures to ensure they get a 50$ fine. They post passive agressive letters on all of the residence doors regularly concerning the issue. Management is extremely immature and impossible to have a reasonable conversation with. DO NOT MOVE HERE 👎

Sk
Review №64

The people at the office are super helpful and respectful, along with the maintenance staff

Gi
Review №65

Worst apartment complex Ive ever lived at, they have no security, the pool is under construction half the time and the staff... I have to say... just very incompetent.

Ke
Review №66

Very nice place to call home in NW Reno.

Ar
Review №67

Scenic location and great schools around.

Va
Review №68

They take all your security deposit and even charge you more when you move out.

Ma
Review №69

Horrible, they say that the pool is for us when my nephews couldnt even swim in it,

Information
43 Photos
69 Comments
4.2 Rating
  • Address:2475 Robb Dr, Reno, NV 89523, United States
  • Site:http://manzanitagate.mgproperties.com/
  • Phone:+1 844-385-4228
Categories
  • Apartment building
  • Apartment complex
  • Apartment rental agency
Working hours
  • Monday:9am–6pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Similar organizations