Ben is awesome to work with and has gotten me the best deals. So kind, knowledgeable, and quick to respond!

Ben was the best auto insurance agent Ive ever spoken with. I highly recommend him because he was so kind, answered all my questions, and even stayed after hours in the office to help me. And not only that, they had the best rate out of ALL the companies I was looking at for auto insurance. 11/10

Grace of Bruce Ketterman State Farm was quite responsive, made the quote(s) on my new truck and 5th Wheel trailer promptly and with clarity. Rates were more than competitive. I inquired about insurance from other companies/agents, but Kettermans staff with their professional, responsive and courteous approach caused me to not only select them for my business, but made me feel very confident in my decision. They went the extra mile, and thats important to me.

I’ve been working with Grace for 2 years now and her customer service is amazing. She really takes the time to make sure she is giving you the best service and deals for your individual needs. I am always satisfied with their commitment to catering to their clients!

All of the above! Kim & Sara are always there to take care of my car(s) insurance needs. Thank you gals!!

Exceptional Service Ben Tordsen at State Farm.His kindness and professional communication skills over the internet and phone A++++Recommend BEN be inducted into STATE FARM HALL OF FAME !Thank you Mike

Ben from Bruce Kitterman helped get my camper insured quicker than I thought was possible. He was quick with replies and the rates were very competitive. Would definitely not hesitate to come back for other insurance needs!

I had such a positive experience with Grace E. I am buying a new house and needed to find home and auto insurance. I contacted a different agency and it was taking almost 2 weeks to get any answers and my emails were not answered timely. I was approaching my deadline for my lender to get the home insurance resolved..I called Grace and she had everything I needed done and ready to go in one hour!! Plus, I know I’m now with a better insurance company so it worked out for the best!! Thank you Grace..happy customer!!!!

Went to Kitterman Insurance Co and saved 50 bucks a month on my auto insurance I am a very happy customer

I reached out to get a quote for insurance on my camper van, and Ben was super attentive. He got back to me quickly with answers to all my questions, and explained everything thoroughly. He was willing to work with me to adjust my policy according to my needs. After several experiences with apathetic or rude insurance agents, this was a welcome change! I gave them my business and highly recommend this agency to anyone else seeking insurance coverage in South Dakota!

I appreciate greatly working with Kim and Ben on moving my policies to State Farm. The customer experience was excellent.

Ben did an excellent job of staying in contact with me, and getting me the best value I could find. Pleasant to talk to and professional.

Ben Tordsen was very responsive and considerate. He gave good advice on how to save and went above and beyond to help me get the discounts that I qualified for.

Ben was super helpful with great prices for better value!

Great place for your insurance needs. Helpful and friendly staff!

Best experience!!! No other insurance company even comes close when it comes to customer experience! Grace surpassed my expectations last week. So happy I made the move over to state farm. Bye bye AAA

Have to give these guys credit for persistence. Erich called me several times and left messages. My thinking was, I already have insurance that I am happy with, so I never returned his calls. Finally he caught me one day while I was on break from work and I agreed to visit with him. Best move I could have made. Firstly, everyone there is super nice and professional. Erich showed me they could beat the price of my current insurance if only by a few $. Then he showed me and explained how insufficient my current coverage was. We doubled my coverage for only about $10 more a month.The entire time I not once felt pressured. Again, I cant say enough about how polite and friendly everyone in the office is

Have had bruce as my agent for a few years now. Always informative and helpful

Beat every other insurance company by about $200. They were extremely welcoming and great to deal with. I highly suggest you get a quote from them, even if your happy with your current insurance. You will not be disappointed. I cant recomend them enough!!!

Sara does a great job, very friendly, timely, and efficient. I am very happy with statefarm

Really nice folks, will help you get through the process swiftly and effortlessly.

Awesome Experience!!! Saving a ton of money switching to State Farm. No talking Geckos here. Just real people saving you money. Erich Moberly thanks for the conversation and saving me money from my previous insurance.

Bruce and his staff are VERY responsive to my needs...they ALWAYS reply to my inquiries and are superb at their jobs.Dave Johnson

Not only did they save me money, give me better coverage and make it all simple, their customer service is amazing! Thank you!

Great staff, attention to detail and customer service have kept me a customer. Thank you.

It as been great working with Erich. He explained the different parts of auto insurance, and found the best coverage for the amount we wanted to pay.

Brittany was wonderful and i got exactly what I needed for a great price!

I cant express how happy I am with this agent.Back story. I was with a different state farm agent and they treated me like crud. They treated me like I was a problem for calling and asking questions or clarifying things I didnt understand. One time this guy you could tell he was eating over the phone too but he answered a phone call from his wife to which he admitted to and put me on hold for that. Now I get you might have family issues but the second he got back on the phone with me he was saying oh my wife just calling to check on how my day is. Uhm okay Im not waiting on hold for five minute for you to talk to your wife that could wait until you answer my two minute question. I also switched bikes and he couldnt even tell me how much my insurance would be on the new one he was like idk and it was well over a week I switched my bikes so he had all the info. I feel like I was more of being pulled around and being disrespected. But the second I changed to this office man its such a huge relief. Its like winning the lottery. One the questions I had they answered them right away and if they didnt know they called me by the end of the day. They are so education and actually know what theyre doing with their jobs! Like I said its a huge relief and by golly its almost like winning the lottery on how easy and smooth it has gone with this agent. I know that between state farm they dont like switching agents unless you moved or something but Im so thankful they switched me to Bruce kittermans office where I have been nothing but respected with them. HIGHLY RECOMMEND this agent. And a shout out to Sara who was so so so sweet to me and I couldnt have asked for a better person to pick up the phone. I have nothing but kind, generous words for this agent. So again if Bruce kittermans office is reading this thank you so much for going through all the trouble of making sure I was switched and stayed with you guys. I LOVE having and working together with people who are actually EDUCATED in their job! FIVE STARS FOR THIS JOINT.

Bruce and his staff do a great job. I have my business, home, and auto policies with them, and I highly recommend them.

I saved over $400 a year by switching to State Farm. Erich was very professional and went above and beyond my expectations. I will be referring them to all my family and friends.

Very friendly staff and was able to accommodate all my needs.

Great communication and easy to talk to a real person whenever it was needed. very friendly staff.

The voice help me out even when Im pulled over by the police getting me proof of insurance.

Bruce Kitterman is truly an outstanding professional in his business.

Great people

Saved over $400/year by switching to state Farm.

-State Farm -rapid city -Kitterman.