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Buckys PuyallupSouth Hill
3928 S Meridian, Puyallup, WA 98373, United States
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Jo
Review №1

The guys at Buckys in Puyallup take great care of me! I have brought my Stinger to them multiple times recently to have upgrades and modifications installed. They always quote me a fair price and do quality work! I will be returning to them soon to have more things installed!

er
Review №2

Reasonable prices & quality work! Buckys in Puyallup/South Hill was half the price than the dealership for the same job. Richard and his staff were very professional. Thanks for the discount! I will definitely be back

Ni
Review №3

Got us in for an emergency issue with our car. They were wicked fast, and took great care of us.

Ni
Review №4

Exceptional!!!..outstanding customer service and quality workmanship. Very fair pricing.. I highly recommend this shop. Thank you Randy and guys for your help.

Tr
Review №5

Clark is just a stand up guy for the customer service he provided to me on May 21st. A lot a people in the repair business seem to be in the business of extracting cash, so when you encounter someone who is just willing to do something because its the right thing and help, it makes a big impact. Also the gentleman who was looking at the car seemed to be very nice as well.Ill be coming back to Buckys.

do
Review №6

Great guys that will do their best to fix your vehicle safely and as low cost as possible. Will always tell you how much a repair is before moving forward with it.

De
Review №7

Stopped by to get an estimate to replace a muffler on 89 MR2 (stock muffler) with me providing the replacement. Was told they had to put it up on a rack to determine the cost (fair enough) but could not get to it for 1/2 hour to an hour. I said ok, I would be back in 30 to 45 minutes. When I arrived, I was asked..”what do you want this time”...reminded them I had stop by earlier after telling me it would be 1/2 hour to an hour, a 2nd employee told me that it would be 1/2 hour to an hour wait again....he advised...”it’s first come first served..I did two oil changes since you stopped by the first time...”..has to be of the most unprofessional conversations I have had. I can understand not wanting to do the job...just say so....no need to rude and unprofessional in your conduct....

an
Review №8

I kid you not, you will be laughing hard here. Fair price, good people and they will be up front with you from the start.

Al
Review №9

Buckys saved us from buying a vehicle with a lot of issues!! Thank you! If you are looking to buy a used vehicle Buckys is a great place for a new vehicle inspection.

St
Review №10

I hate cars and car repair. I dont know much about them, so I dont like talking with car repair shops. Buckys explained everything to me, gave me price options, and never pressured me to complete all recommended repairs. Honestly, it was the best experience Ive ever had dealing with car repairs. I will be using Buckys exclusively moving forward. Shout out to Steven who walked me through everything with patience and poise.

Da
Review №11

This did an emergency repair fast and effiecient. Had my truck back on the road in an hour. Thanks!

Do
Review №12

Great service! Fixed our blower and went a step further after we found a tiny crack. The fellas here are great, friendly, timely and professional. They were even great to my mastiff Maximus.

Vi
Review №13

These guy are very helpful and friendly. They know what theyre doing. Id highly recommend this place for muffler work done.

Bi
Review №14

I have gone to this buckys for over 15 years. Other the last 15 months, I have had over $6K in various repairs and maintenance. Generally they have done a good job. However, I am never going back after my last experience.Needed to fix a leak and replace water pump. This work was completed on a SAT, but TUE the tensioner pulley just failed. The pully and water pump are in the same area and use the same belt on my model. I would have hoped that during the repairs for the pump that an inspection would have revealed that the pulley was on it way out. I was told that they can just seize. It just so happened two days after work was completed.I also asked for brakes (they did the work 3 months prior) to be inspected as they were vibrating when going down hill. I was assured that they would be warrantied out and fixed. That work was not completed.They eventually replaced the brakes after taking the vehicle back to have it repaired. I also had work inspected by dealer service center as I was having repeat issues. The dealer confirmed new pump, but noticed an old serpentine belt. Buckys assured me that this was replaced, but it was not documented in the invoice.To finish it off, at pick up my vehicle was backed into another vehicle. Their insurance covered the costs of repair and rental, but not without multiple calls and emails to Buckys, Corp and their insurance.

La
Review №15

Well they replaced my radiator and didnt tighten the hose to the oil cooler so the next day driving oil started spewing everywhere. They did pay for the tow back to their shop fixed it and paid for the engine to be cleaned, so thankfully they took care of it. I of course would of rather them do it right the first time around.

Ri
Review №16

The guys at Buckys always take very good of our families vehicles, Randy and the crew are top Notch and I highly recommend them!!

Ra
Review №17

Talk to Randy (different Randy) lol

Ch
Review №18

Very friendly service. They let u know your options before they do any work. Definitely going back.

bi
Review №19

They got me in and out BAM, done I found a home

Mi
Review №20

I was there today and I didnt have the cash to pay and see I had left it at the house and one of the workers offerd me a ride to my house and back to the shop and I tried give him some cash for gas and he said no thank you it hard to find great customer service where treat you like family if there was more people and places like it the world would be a better place

Ji
Review №21

They told me that it might take an hour, or more, to get my oil change. But they got it done within 30 minutes.

ri
Review №22

Buckys really helped me out when I was in a jam. I really appreciate them!!!

Bo
Review №23

Honest, timely and very thorough.

As
Review №24

Assisted the same day and fast, friendly service

Ja
Review №25

These guys are amazing! My sons car was towed into the shop and they got it up and running! Feels like a new 02 accord! Affordable and honest Randy and his crew really saved us when we were stranded! Thanks for the hard work!

Ch
Review №26

I went in for an oil change and a resonator delete. Thought everything went well until the next day when I looked at the engine and all of the bolts and nuts from my intake were suddenly missing. Went back and they told me that there were never bolts and that if there had been, they probably rattled out. So instead of fixing something they should never had touched in the first place, they used zip ties to hold it together and I had to fix it on my own at home! Dont got to these guys!! Try to make you feel stupid over something they messed up!

Al
Review №27

Did an awesome job on my exhaust! Good people, good service, decent price!

Br
Review №28

Needed an alternator in a hurry. They were fast, friendly, knowledgeable and do quality work.

Am
Review №29

My car runs great after bringing it in, the staff treated me great, and they were willing to show me the old parts and explain everything that they did. I think they do really honest work and I would highly recommend them

Er
Review №30

I really like it here, only thing that would be better is if you could make appts!

Ja
Review №31

The crew were very knowledgeable and friendly.They helped me out earlier on a Saturday afternoon to get my ford back on the road, super easy and quick repair.

No
Review №32

Buckys was very helpful in custom making some exhaust pieces that I needed for a boat that I was working. I highly recommend them.

Dr
Review №33

If you ever want to get back at someone that did you wrong, recommend they get their car fixed at a Buckey’s shop where they play Russian roulette with parts on your dime. 0/10 would not recommend.

Jo
Review №34

Been getting my oil changes here for a while.

ka
Review №35

Went in for an oil change and had a great experience. Randy was nice and helpful. My car uses a filter that isnt just the standard. He called to let me know before doing the change. They were quick and efficient and helpful in explaining the difference between the filters. Will definitely be back for future changes.

Bi
Review №36

I really want to express my complete satisfaction and take the time to thank the guys at Buckys in Puyallup for doing such an outstanding job on my 2015 Nissan Titan. The manager Randy and his crew listened to my wants and needs on how I wanted my new dual exhaust system. They paid extra attention to detail and did a fabulous job on building my new exhaust system. I was initially quoted 3 hours to do the job but they completed it in about 1.5 hrs. If you want real professionals that know what theyre doing, then these are the guys you want to see when it comes to working on your car or truck. I am extremely happy with the professional service and outcome. My truck now looks and sounds totally badass. I will highly recommend Randy and his team to anybody that needs work done on there vehicle.

Je
Review №37

No pressure to fix everything. Honest. Fair. Thanks guys.

Ch
Review №38

Manager Randy bold faced lied to me on price of service, that he offered. I will definitely take my business elsewhere. Would recommend anyone else do the same

Li
Review №39

Randy and his crew are amazing! Thank you so much for getting me back on the road!

Mi
Review №40

This is an honest shop, they diagnosed the problem for free and the whole job was 1/3 the price quoted by meineke downtown. Bucky’s prides themselves on only selling you what you need. This is good customer service in my book.

Je
Review №41

Randy and the shop were super helpful. Informative and honest about the work that was needed to be done today, and what was needed for future repairs. We had our baby with us and the guys got us all ready to go in a short time and called us to update on the whole process and when it was done. They went above and beyond and helped me with a license plate screw that’s I couldn’t get off on my back plates. All of them are friendly and professional. Prices were great too!

Je
Review №42

Once again i wasnin and out with my problem solved

_
Review №43

Expensive! They charged me two different labor fees for one visit!

ma
Review №44

I am so grateful to Buckys. They were able to squeeze me into a busy day and had my car ready by the next morning. Very professional and saved me alot of money.

Ru
Review №45

They are upfront and honest about the work that is needed. They are friendly, and fast!!

Ky
Review №46

My sons needed brakes desperately. They hot us in same day. Very fast, friendly service. 100% loyal customer! Thank you Randy and team!!

Ro
Review №47

Great people,reasonable and stand behind their work,my new go to shop.

Er
Review №48

Always professional and gets the job done!!!

Be
Review №49

Good price for a oil change but they like to make you wait a while when nobody is there. The buckys in Tacoma is better

Ta
Review №50

Great as always

Da
Review №51

Fast, friendly service. Guys there know their stuff. Highly suggested

Sh
Review №52

Very helpful and knowledgeable, got repairs done quickly. I am very happy with their work.

Ma
Review №53

They were very knowledgeable about my problem and fixed it very quickly. I’ll use them again.

ci
Review №54

Love this place Randy and his crew are always wonderful to us. They are fair and honest and do what they promise. They have taken care everyone in my family for as long as I can remember.

Ru
Review №55

One of the best shops in puyallup for auto repair. Randy the manager is very fair. Seth the assistant manger is very helpful with me every time I come in to see them!! I want to say thanks so much!!!!

Ja
Review №56

I would suggest trying somewhere else. Honestly, the only good part of this experience today, was the young lady behind the desk. She was service oriented, and sweet. She explained to me that since I was there for a tune up, that they would need to do a checkup first. Ive never heard of such a thing. Im like, dont they just change the spark plugs, wires, etc? That is when this other guy chimed in, quite rudely, to inform me that I was wrong. I submitted to the tuneup checkup and waited close to an hour, for them to come back with a more than $700 bill that included WAY more than a simple tuneup. They kept mentioning things that I have read in other google reviews, as issues. Valve covers, etc. I never asked for anything more than a traditional tuneup. This place sounds like a complete SCAM. When I expressed my frustration with the nice lady, that guy once again rudely interjected with his condescending tones and info. He either is CONSTANTLY having to defend the outrageous claims of maintenance needs, or he himself is in need of formal customer service training. This place is shabby at best in most areas, and expect that you wont be able to leave without some kind of serious and expensive problem that needs attention...even if you just come for a tuneup. I wont be back, and Ill advise people to stay away.

Ti
Review №57

I’ve always had a pleasant experience here. Randy and crew are always friendly, prompt and honest.Would definitely recommend to family and friends.

Br
Review №58

Steven office guy quoted price came in oil change he was so honest and professional in and out quality service thank you

Ca
Review №59

Ive gone to Buckeys for over 15 years for all my familys vehicles. Always treated nicely, updated when something unexpected is found, and confirmation of services. Always great service.

Je
Review №60

The manager there was amazing. He went above and beyond to help us out!! I would definitely do business with them again!

Ta
Review №61

Called in panicking about a noise I heard, they got me right in same day. Turns out my brakes had failed. I couldnt really afford anything at this particular time and I had some serious credit issues. Randy got me financing with 101 days interest free with my horrible credit! I needed to get to work. You guys literally were my heros! Thank you so much!

Ki
Review №62

This is a great place to take your car .They find the problem you have then they will call you or tell you the price of how much it will cost to get it fixed.They are very friendly.

Mi
Review №63

Great service! Every time I come in randy always helps me out and does great work! His crew is very kind and helpful! I will definitely be sending more business to bucky’s! Thank you for the amazing work guys! My exhaust sounds amazing!

St
Review №64

I didn’t catch the names of the 2 dudes who worked on my truck but I took it in and they pulled my old exhaust and welded me up a new one in 2 hours super fast and looks great!!!!

SA
Review №65

BEEN GOING FOR YRS. CAME BACK AFTER 20 YRS STILL GREAT AND FAST. LIL MORE PRICEY .

Ja
Review №66

Stopped in after leaving jiffy lube very frustrated. Seth and Michael had my car on the lift in a few minutes, informed me of issues I had and even did a temporary fix until I could get the part I needed. Kept me informed of prices, great and fast service.

Mi
Review №67

Was fast friendly and very informative! Fair on pricing! Will always return! Randy and his crew are wonderful!

Me
Review №68

I called Buckys on a Saturday late afternoon with an emergency they were the only ones that would see me when no one else would they diagnosed my problem I brought up my vehicle they did a fantastic job I waited to post this to see if that was accurate and it was I’m quite happy with their service

Jo
Review №69

Great people same day service price not to hight over all good

R
Review №70

On July 15, 2017, at 1:30 p.m., at a traffic light on Meridian, South Hill, Puyallup, WA, my automobiles muffler separated from the exhaust pipe. One end of the muffler was attached to the vehicle, while the other end dropped to the pavement. I attached the muffler to the chassis and looked for a more a permanent fix. Buckys Muffler was a half mile from my location so I proceeded to the shop. I talked with one of the service reps who took me to see Randy, the manager on duty. I told him the problem and he had Johnny, one of the service reps, put the vehicle on the hoist. Johnny diagnosed the problem. Randy came out for a look see and quoted me a price for a new muffler, associated hangers, piece of tailpipe and labor. The price was very reasonable and another service rep, Seth, completed the fix very quickly and I was on my way.I highly recommend Buckys and the friendly and competent employees at the South Hill Buckys. Basically, the personnel at Buckys diagnosed the problem, fixed the problem in the most efficient and cost effective manner, and sent me on my way. Thanks, guys!

Ju
Review №71

Seth at the front desk was super friendly and very helpful. They were honest about the condition of my vehicle and wasn’t trying to up sell me, super satisfied and would recommend!

Fr
Review №72

I only gave them a star cause I had to to write a review. Just wanted to know how much it would cost for new brake pads. Randy said he would have to take everything apart to give me a price quote, well if your truly the brake specialist you should be able to give a quote for brake pads. He didnt tell me it would take an hour to just get an estimate, and spent most of the time I was sitting in the waiting room buying shoes from some kid. Terrible customer service, its hard to find a good mechanic on South Hill.

Ro
Review №73

Buckys south hill were honest and they have a good crew of people. I will bring my old bucket of bolts here as long as it lasts...cause i hate payments.

As
Review №74

I had a great experience with them. I think they are a little pricey. But they have been always helpful not only to me but to my husbands side of the family that use them. They are still here doing business for a reason. To help others..and to make sure you never come back unsatisfied. Thank you guys for taking care of our Town and Country!

Le
Review №75

I’ve taken several vehicles there and never been let down.

Br
Review №76

Randy helped myself and my fiancé out with both of our cars. My 2007 Honda Pilot transmission stopped working but they did some magic and now she is on the road again. They also fixed my fiancé’s breaks!!It didn’t take long for the services to get done either! WHEN IN DOUBT OR PANIC PLEASE GIVE THEM A CALL! they will take care of you fast and effectively!

Da
Review №77

Great price...they price match competitors. And they do excellent work. No problems. 2 thumbs up👍👍☺🚙🚙

Ja
Review №78

Buckeys was quick and the price was great, I will recommend all my friends and family to them!

Je
Review №79

Down to earth, knowledgeable staff. Would recommend to anyone.

Da
Review №80

Great people willing to help even though they were closing shop soon

Ro
Review №81

Best meatloaf dinner in a long time

Na
Review №82

The guys who I worked with were so helpful and honest, they showed me the problems and explained to me what was going on with my engine. I will definitely be back again.

De
Review №83

My experience was so great. I came in right before they closed and yet they still found time to take my car in right away. They did excellent and were very quick. Definitely recommend to everyone and will be going back myself.

Ti
Review №84

Great customer service great mechanics best pricing

Br
Review №85

These guys are great, very professional, and the plants out front look beautiful.

Je
Review №86

Always honest and fair. I recommend this shop to everyone.

Ja
Review №87

Had my brakes done it was great service reasonable price and got it done quick would reccomend this shop to all. Randy the manager always takes good care of my truck

Da
Review №88

Got totally hosed on a brake job. My fault for not shopping around. They said scammy things like weve never seen such a bad situation with brakes before, lucky you came in while you did, we couldnt let you drive off the lot like that Bs $1380 later. Im an idiot.

Al
Review №89

Randy , was so helpful In finding the issues with my car. Took care of everything for me, actually went out of his way on some parts. Highly recommended !! All of his Mechanics were knowledgeable! !

Aa
Review №90

This is one of the best shops around. Friendly and knowledgeable staff, great prices and answered any and all questions i had. Will always recommend them to family and friends.

Sh
Review №91

My husband has been going to them this past year and they have been more than helpful. Then, just a few days ago, my cars check engine light came on. I went to a gas station and checked my oil and filled it up with a little gas to find that it wouldnt start back up. I was finally able to get her started and I went straight to Buckys. Randy (the manager) got me right in and ran the codes and told me what was wrong and where I could save money. They were very professional and I plan to go back for oil changes and/or any issues with my vehicle in the future.

Aa
Review №92

Great service, amazing staff, been going here for years and will continue to do so, never had any issues.

N
Review №93

Avoid if possible. They miss crucial things. I went to Buckys on suggestion by Market Place Auto for a pre-buyers inspection. While they picked up codes and told me about the front brakes being low, what they missed crucially was the car I bought has a LEAKING RADIATOR and the axle is breaking.These are things that should be easily noticeable when they had the car on the lift and looking at the brakes which makes me think that either they have some connection with Market Place Auto or they are just incompetent. At least they were polite but that didnt help me buying a car that needs immediate serious work.

Ke
Review №94

Fast and thorough service. They gave me an honest evaluation, and got me out early with a healthier truck and greater peace-of-mind. Great price too!

Ka
Review №95

Great placeJohn is a very good and fast mechanic!This mechanic is no longer there. Good luck...

Jo
Review №96

I went in for oil change. Over an hr. Wait so i went hone and did it myself. I thought i would save time going. Nope! And had it done in 10

St
Review №97

Had a water pump go out on me a few months ago and usually I would do the repair myself but I didnt have time so I had it towed in to buckys. They called and said the hoses were worn and needed replaced along with the thermostat. I said yes to the hoses and belt but no about the thermostat due to the fact that it wasnt bad. I felt like they were only interested in up selling me on services I didnt need.My truck got done and when I got the finally bill I was surprised to see a 1300 repair bill. The parts were over priced for generic hoses and belt and the overall experience just sucked. I wont take any of my vehicles back to this shop. They did do the repair correctly though thats why I gave them a 2 star rating.

Ra
Review №98

Awesome place to have your car worked on. Honest and dependable

Jo
Review №99

Exceptional service. Seth had my muffler fabricated and installed in under an hour. Very friendly and professional team.

Br
Review №100

Seth does great detail work and I always get my oil changes done here as well as any other maintenance I need done!

Information
37 Photos
100 Comments
4.5 Rating
  • Address:3928 S Meridian, Puyallup, WA 98373, United States
  • Site:http://buckys.com/
  • Phone:+1 253-300-0825
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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