They helped save our beloved dog after major tumor removal on her liver at the Veterinary Cancer Surgery Center. She literally almost died during surgery and after. She needed to be taken to DoveLewis for an emergency lifesaving whole blood transfusion. They kept her for two nights and because she was so near death, I owe them a million thanks for the 24 hour outstanding care she received. Whenever any of our pets have to go to DoveLewis for tests or emergency services, I never have to worry when they are in their care.Thank you DoveLewis from the bottom of my heart for saving our dear Mittens. She thanks you as well! Hugs to everyone!

Pets become part of a family very quickly! They become our best and truest friends! For this very reason, finding the right hospital when you need one is a huge blessing! Last week we needed one quickly and found DoveLewis!Farrah went quickly from happy, excited about meal times to a quiet, not able to keep food down pup. It turned out to be very serious with surgery needed that day! The Docs and Staff at DoveLewis were amazing in every way. Our doctors kept us informed by email and phone every day. They did not sugar coat anything but stayed positive and assured us Farrah was getting the best care! This type of dedicated care helped us sleep at night and deal with the quietness in the house. Her surgery was successful and she is getting better every day THANKS TO DoveLewis!

Monday night our 12 week old Chocolate Lab “Loki” started vomiting every 10 minutes non stop. We thought maybe he swallowed a small part of a stick or something.We called Dove Lewis and was told to bring him in immediately. Upon arriving Aide was so warm and caring. She put us in a private room because he hasn’t went through all of his shots. He was seen right away by a vet technician to make sure that he could at least breathe. Unfortunately we did have to wait another 8 hours before we were seen again. Although it was frustrating we could see and here that this was one of there busiest nights of the year. That said everyone was nice and professional in the face of major stress. Dr. Earl was awesome. Very informative and direct. She and Birdie stayed in communication throughout the day and kept me from losing my mind. In the end Dr. Earl and her team removed a 11 inch stick from our 12 week old puppy. How he managed such a large stick is a mystery. The fact that they got it out without damaging our dog was amazing. My puppy would not be here if not for Dove Lewis and Dr. Earl. Thank you so much for getting Loki back to us safe. We would recommend Dove Lewis to anyone.

I’ve depended on Dove Lewis for emergency pet care for over 25 years but nowadays when it’s impossible to see even your own vet for an emergency, Dove Lewis is a critical resource as the only vet that accepts all emergencies and stayed open 24-7 during the pandemic.In January my 2 year old Maltese fell down a flight of stairs, injuring her back and paralyzing her legs. Dove Lewis doctors paved the way for her to get an immediate CAT scan and successful surgery at VCA Northwest, the only facility in Portland that has a CAT scan machine. She is now romping around and enjoying life as before.Last week she stopped eating and was presenting bloody stools. I pent the night at Dove Lewis waiting to see a doctor for what was diagnosed as “dietary indecrestion” or she ate something she shouldn’t…. Not a big deal and some probiotic pils and rice fixed her right up. I watched so many animals much more ill than she was triaged and put in line before her that I was willing to wait. What’s more if the triage indicates your pet is not in immediate danger, there is no charge and you can be put your name on a list to return for an appointment in a day or two or take your pet home.Dove Lewis, in my opinion, fulfills the Hypocratic Oath for all animals and is the answer to a pet owner’s prayers. The staff, from the person who puts out snacks for anxious humans to the doctors are all caring, kind and very, very patient.

DoveLewis is one of the only 24/7 veterinary carefacilities that is still in full operation during COVID. That said, the wait is very long as people travel from hours away to receive treatment for their pets. The staff is incredibly patient and helpful despite constant stress and chaos. The estimate I received for my cat’s care was accurate and he was tended to well and is making a full recovery. Huge thanks to the entire staff at DoveLewis for operating under extreme circumstances and taking great care of our pets.

Words can’t express how very grateful I am to Dove Lewis for seeing me. It was an ER situation and they got me right in. The check in people were so great, the tech that got my kitty in was so kind. And last but certainly not least Dr. Susan DeGregory was amazing!! So empathetic, knowledgeable, helpful, and whatever other words there are to describe how great she is. I’m so thankful a and grateful for your help with my kitty Lynx. Thank you from the bottom of my heart ♥️

Dove Lewis saved my dogs life and I am forever grateful for the entire staff there! During Covid every veterinarian and emergency veterinarian are short staffed, overworked, and hard to get into in a timely matter, but during an extremely difficult time for my family they were kind, caring and attentive to my dogs needs and never showed how much stress they must be under and without them he wouldnt have survived. They kept us informed with daily calls and emails and asked us for permission with every step of his care. I have seen complaints about the costs associated with care here but they were upfront with us about potential cost of treatment and actually came in under estimate, and were more affordable than his regular vet while also being better prepared for the care he needed. I hope your pet never needs it but in an emergency I highly recommend Dove Lewis.

Our 1 1/2 yr old dog decided to chew and eat her toy, she had intestine blockage and Dove Lewis was on top of our dogs medical emergency! Always professional and up front with everything! We are very grateful they were able to take us in when lots of emergency vets are over their capacity these days ❤️❤️

DoveLewis is basically a hospital full of superheroes (if superheroes were actually just incredibly competent staff). What they do is emotionally and physically taxing, they deal with people and pets on some of their worst days/nights and are still kind, professional, sensitive, and thorough. Pet emergencies are rarely inexpensive, but they are conscious and considerate of financial constraints. They take great care of the animals and set realistic and reasonable expectations with the humans.

My friend took their dog here because he ate a piece of towel, Dove Lewis left their dog in crate for 14 hours before they decided to give him an X-ray. They then proceeded to give the dog back to my friends saying he’ll pass it on his own, but their dog started slowly declining and became unresponsive, so they took him to two other vets, one said that their dog shouldn’t have been given back to them in the first place, they should’ve done immediate surgery, and then he passed on the operating table at another animal hospital. If you love your pets and want the best service for your babies, do NOT go here. Their dog was perfectly healthy beforehand and this could’ve easily been avoided if they actually took proper care for animals.

My rabbit’s nose was de-gloved by the fence, which I fixed buy adding small wooden boarder fence to the bottom. Dove Lewis was the only emergency doctors office that would work on rabbits, so we drove 1 hour to Portland. They were packed, but things were moving as fast as they could be. Patients being seen on severity of the problem with the pets. So some people were there for a long time. Others would be admitted straight away! A doctor came out and got our rabbit because he could imagine that his nose being ripped off probably hurt really bad. So they gave him pain medication and kept him overnight to wait for his turn in line. A doctor called me in the morning and described what the problem was and got to fixing it right away. She did a FANTASTIC JOB STITCHING his face back together!!! I can’t thank them enough! I would recommend Dove Lewis For taking exotic pets for their emergency needs! His fur is still growing back and I imagine it may not even be noticeable later on. Thank you Dove Lewis!

Severely understaffed and they don’t let you know this until you’re about 24 hours into them holding your pet. My dog came in after having a seizure and was held for 40 hours until he was able to be seen. He wasn’t fed, barely walked, this place is inhumane — they should not be accepting animals that they don’t have the personnel to support.GO ELSEWHERE. only at the final hour when my dog had been seen they told me about a new ER in Vancouver that’s far less busy.Unless your pet is near death, your family won’t be prioritized in any reasonable manner.

Ive brought my babies in for 3 rabbit emergencies, 2 cases of G.I stasis and one really bad abscess. Each time the staff was amazingly compassionate and my pets received top quality care with excellent instruction for aftercare. Its hard to find other emergency vets that have doctors who treat exotics on hand but DoveLewis has been ready in the day and middle of the night whenever Ive brought my buns in.

I brought my 11 week old kitten Luca at around 9 PM two nights ago for diarrhea. I felt very safe as they have a security guard on duty! It was a long wait before he could be triaged and have his vitals checked due to other severe cases arriving! After he was triaged, they offered a drop off or I could take him home and wait for a call back! I decided to take him home. We were able to find a vet and get a sooner appointment. they checked up on Luca and asked if I wanted to stay in the queue. The fact that I wasn’t turned down and they didn’t reject to seeing him and made the effort to check up on him made all the difference. A lot of the other places would even triage my baby and check that he was in stable condition till they could have him see a vet or I could find somewhere to get him a little sooner! This place is well worth the drive from where I live!

Dove Lewis epitomizes compassionate care with the highest quality care possible. The staff is top notch and the doctors are highly trained and skilled. I admire their ability to remain caring while delivering expert care under the most stressful and difficult emergencies. Dove Lewis has saved many of my pet family over the years in emergency situations and I am eternally thankful for their skilled service in saving my pets while also being compassionate and caring of my pets needs.Dove Lewis is a life saver in so many ways that truly defines the meaning of high quality compassionate emergency care. If it had not been for Dove Lewis, many in my pet family would not have made it through their emergencies to live long, happy and joyous lives.

Update: My dog died. And I 100% blame Dove Lewis for his death. Had they actually examined my dog and given him the proper care he deserved, they would’ve been able to give him the surgery he NEEDED in time and it could’ve saved his life. By the time he went into surgery it was already too late and the infection/necrosis of his intestine caused sepsis and it is what killed him.We shared the original X-ray that Dove Lewis took with the veterinarian at Tanasbourne Emergency vet and he stated that Dove Lewis should have never discharged our dog based on the X-ray alone.DO NOT TAKE YOUR ANIMALS HERE!!!We had to bring our dog here because it was the only emergency hospital in town open that could treat our dog at 11 pm. We suspected he had an intestinal blockage that he wasn’t able to pass on his own. I understand that due to them being one of the only emergency animal hospitals open 24 hours that the wait times are fairly long. With that being said, I feel like the level of care my dog received, especially for the amount of money we paid was way less than satisfactory. We waited several hours to be seen only for them to then put our dog in a kennel for several more hours just to give him an x-ray and send him home without treating him. He was scheduled to have an X-ray taken at 9 am the next morning and they didn’t get his X-ray done until after 2 pm. After they did his X-ray they told us that it was a “partial blockage” and sent him home stating “he should be able to pass it on his own.” Not even 24 hours later he began to vomit dark brown fluid. We ended up taking him to Companion Pet Clinic in Gresham where he was rushed into emergency surgery. Not only were the vets at Dove Lewis negligent, but they charged us a ridiculous amount of money considering they didn’t even treat our dog! They also claim to offer financial assistance for low income families but good luck actually getting this supposed “financial assistance.” We told them we were low income and our pet insurance denied our claim. (Don’t ever use PAWP) They made us pay on a payment plan that they are supposedly “not supposed to offer.” Our dog could’ve died had we not taken him to a different clinic in time. They also didn’t give him ANY pain meds while he was in their care or to send him home with. The veterinarian at Companion Clinic said his stomach and intestines were severely inflamed and he was in a considerable amount of pain. Unless it’s a life or death emergency and there are no other vets open, avoid this place at all costs. We would much rather drive several hours than ever take our animals here again. If they’re too busy to give every pet the care they need, they shouldn’t be an emergency hospital. Side note: The vet assistant with light pink hair was very compassionate and sweet and she was the only pleasant encounter throughout the experience.

I had called them and talk to them about my cat that has a broken foot and needed to see if they had any kind of funding for that of people that dont have funds right now. They told me that I would have to fill out something and see if I qualify for payments, and if I dont qualify for payments, then they will take it from The Velvet fund and help my cat. Then they told me to just come on in and bring the cat in and they would help me. So I did that. When I got there I didnt qualify for the payment plan and they told me that because my cat had a broken foot, that it doesnt cover surgery for the Velvet fund. Then they tried to charge me $125 for the visit and tried to make me sign something that I would pay for it, and told me I was going to be $6,000 to fix a broken foot. So they wanted me to surrender my cat to the humane society. What I am going to do is!!!, Im going to find a place that will help my cat, and not try to take my cat away from me.

I am so grateful to DoveLewis for making our last goodbye with Kaimana bearable. Dr Im and Ms Catherine were so kind and so compassionate during the whole process. I would definitely recommend this business to anyone looking for animal care. They are truly God sent. Literally. Mahalo DoveLewis!

I arrived at around 630pm, my dog was having breathing issues. Starts with them misspelling my dogs name. I repeatedly tried to correct this and was ignored even when I actually wrote it down on large letters. I was told that my dog had pneumonia. That they wanted to keep him for 3 nights. The cost was completely beyond the normal cost, even for an emergency room visit. Basically they wanted more than I would make in a month. Even though I watched them give free services to several people. Most of witch were not in need of the help. When I would ask about my dog I was treated rudely and with a short attitude. My dog was released after 10 hours of waiting. So I was able to observe how many people were given free or preferential treatment.. its hard for me to understand the equality in treatment or infact why anyone would donate to j people or organizationsexist that only you treat the few

When I called in the woman was kind, professional and helpful. When we arrived at the hospital the staff made my cat feel safe and their professionalism and kindness made me feel assured that my animal was in good hands. She was treated and I was able to bring her home in a satisfactory amount of time. Dove Lewis is a fantastic place. There isnt a rating high enough.

This morning my already ill cat decided that today was his last day with us. After attempting to call my vet who was unresponsive and not caring I turned to Google and found Dove Lewis. The care team was incredibly comforting and understanding of this hard time. Once I arrived they immediately came out to grab my poor kitty and have him checked by a doctor, then instructed me to come inside. The whole check in process was so fast and simple. My poor Charlie was struggling to breathe and they immediately gave me some time with him. The room was dim with lights from multiple small sources that brought some peace into the difficult situation. They administered oxygen to make my kitty more comfortable as well as wrapped him carefully up in a warm fuzzy blanket. It was truly heart warming to see how they treated my sweet baby with such care and love. Once it was time the process was quick and relaxing for everyone involved, and the doctor was very understanding and proactive about walking me through what she was doing. My vet quoted me for 300+ dollars to euthanize which is something I could not afford, whereas here my relief sky rocketed when they informed me that their were a donor funded program that could cover the cost. I couldn’t have imagined a better place or way to say goodbye to my baby boy. Thank you Dove Lewis, the care and respect you have for suffering animals shows through the work you did with me and my family today.

We came in late at night when all other animal emergency clinics were full. Dove Lewis keeps going and keeps helping no matter how busy it gets. We waited a long time, but we got the help we needed, and watched while they helped dozens of other critically ill or injured animals all night long. They were always kind and respectful to all visitors, even as busy and stressed as they must have been.

It was only four days since I had adopted my sweet little kitten Lily, and she was in distress. She had a respiratory virus and was having problems breathing. I brought her in to Dove Lewis at 7am, and she was seen and ready to go home by noon, with advice on how to manage her very stuffy nose. Thanks!

Our parrot poked her head in the freezer at the same time my husband was shutting the door which resulted in a very swollen eye and disorientation. It was 8pm, our avian vet was closed and we were terrified but thankfully Dove Lewis is not terribly far away. They took excellent care of her and did not take advantage if the situation and charge us exorbitant rates. We then find out they are non profit and help pets without families which is amazing. I am now a fan for life

I felt the veterinarian was very careful with my pet and knew a great deal about Rabbits. This is very important as there are few doctors who see this species.

DoveLewis is NOT the only 24 hr. pet hospital during this pandemic!!! There are two others; Tanasbourne Emergency Veterinary Clinic, and Emergency Clinic of Tualatin.DoveLewis wanted to charge us 6,000 dollars for our babys surgery, Tanesbourne Emergency only charged us 1,620. DoveLewis has signs everywhere in their clinic stating that they are the ONLY 24 vet emergency clinic and when we left DoveLewis the receptionist told us that no one else would be able to do the surgery because they were the only emergency clinic and everyone is booked up. All lies.Pet owners, do not go to DoveLewis! Their clinic is rude, dirty, and, in my opinion, a scam. Tanasbourne was professional, thorough, and incredibly quicker. Thanks to them our sweet baby is home only a day after surgery and we dont have a vet bill hanging over our heads.I am posting this because I think its absolutely evil for a place that should be a refuge to abuse the love people have for their pets for monetary gain, especially in life or death situations.If I could, I would rate them -5.

If your dog is having a life threatening emergency DO NOT bring them here. My 13 week old puppy swallowed a metal door lock, pretty life threatening in throat. I waited for 2 hours until I finally asked if I should go somewhere else to get my pup seen ASAP. So I left and found a different emergency vet that got her in immediately. DoveLewis text me 8 hours later saying to come to the front desk, they were ready for my pup. She would of been dead by then.

Highly professional staff. Excellent care for your critically ill pet. Regular updates and sympathetic employees. The doctors are exceptionally trained and even better than our regular vet. We have every confidence our pet had the best care available.

Their passion for the work, even among such challenging and super busy times, and even as I was in a fog of my own worry for my own pet, shined through and brought me confidence and comfort. From the front desk to the phone people to the techs to the doctors, DoveLewis employees are heroes in my book. Very impressed.

These people are great real saviors with honest and professional care and one of the few places that actually keeps your budget in mind while providing the best care possible

My dog had a change in medical status that required surgery. Dove Lewis was the only emergency hospital that could see her quickly. Everyone else was out 2weeks or more. The doctors and staff were great. They kept in touch with me and gave me frequent updates on how she was doing as well as sending me photos of her at the clinic. The doctors answered all my questions thoroughly and I felt reassured that she was receiving the best care.

0/10 recommendI brought my dog in after he experienced loss of feeling/ movement in his legs. Despite being determined 2 star urgent and quickly taken to the back area for pain medication, he wasnt seen by a vet for 23 HOURS AFTER HE WAS DETERMINED TO BE 2 STAR URGENT AND PUT ON PAIN MEDS. During this time I didnt receive any information except what I asked for after calling 1-3 hours and practically begging for some kind of update. The vet was unable to tell me the cause (or even probable cause!) of what led to him being hospitalized. I was then told he was ready for discharge and am still waiting... again, the only information I am receiving is when I call and ask for information. So far is has been 36 hours without any cause of his health problems, poor communication, bad wait times and just an overall bad experience. I dont blame it on the front desk staff or the vet who are probably trying their best but still pretty awful experience. GO TO A DIFFERENT 24 HOUR HOSPITAL.

Our 13 year old standard poodle Charlie was very ill, and Doctor Barbara Davis kept us informed every step of the way while she was admitted. We always felt that we had all of the information that was available when making decisions about tests and treatment, and that Charlie was in competent, compassionate hands. We arent done with this journey, but believe that Dr Davis and the staff at Dove will always have her very best interest at heart.

I respect the volume of care DoveLewis provides. Unfortunately, I think the volume is hindering the ability to provide quality care. They failed to give my 2 year old cat the attention she needed, which led to her euthanasia. DoveLewis diagnosed and discharged her with suspected gastritis; in actuality, she was discharged with a ruptured stomach and peritonitis.Issues I had with the care received: wait times were too long, communication was poor, and a rushed discharge with improper diagnosis and treatment.The story:My cat was brought to DoveLewis in July 2021 after crying severely in pain and was luckily admitted. They gave her lots of drugs and ordered an x-ray which took 17 hours. Shortly thereafter, she was discharged with suspected gastritis. Relieved that DoveLewis did not find anything significant, I monitored my cat. After a few days of what seemed like modest improvement, I was able to get her into my vet who eventually performed exploratory surgery and found a ruptured stomach with peritonitis. My cat was euthanized because of her very grave prognosis.After my cat passed, I received the DoveLewis medical records from my vet and found that the radiologist’s interpretation, which was dated the day after my cat’s discharge, said to “consider peritonitis” (which is life threatening) and that an ultrasound may provide more information. I was never offered any other diagnostics, and I was never told about this radiologist report, which had critical life-saving information. I would’ve followed up for care immediately if this information was communicated.It’s disheartening to think my cat might’ve had a chance, because I would’ve followed up for care immediately if I’d known what the radiologist said. She needed prompt treatment, which she wasn’t given by DoveLewis.

UPDATE: Waited 4+ hours, not once was I called on for even an update on my place in line. Finally get home, write them a review & 10 min after I made this review I received a call from DoveLewis Hospital saying “Hi Erica, are you going to be bringing Luka in? It’s his turn to be seen.” Very convenient how quick I got a call after they get a bad review. Maybe that’s what people should do now a days to be seen for something a little more urgent.Absolutely ridiculous. I went in at around 7:30pm-7:45pm for my dog to get seen for his nail barely hanging on to his toe and bleeding profusely & we never got called. While we were patiently waiting for 4+ hours not ONCE did we get an update on when we would potentially be called on to be seen. I was also told by the veterinarian that my dog seemed “okay and stable” meanwhile he was in my arms bleeding all over himself AND me , hyperventilating, and whimpering. Finally ended up leaving at 1am due to the bleeding finally stopping on it’s own around midnight while we waited for such a long time & him seeming to be okay after 4+ hours. I will never go there again, definitely if my dogs emergency is a lot more urgent this is the LAST place I will ever go.

I already loved this place, but I was recently reminded of how wonderful they are when I was told to take my cat to the ER, but 3 other places were at capacity. Dove Lewis took us in despite the massive volume of patients now (100 a day). Thank you for all you do to be sure our creatures are cared for.

Ive been here twice now and both times staff was completely friendly and helpful I I and the vet was marvelous with explaining what she may think is going on with my cat overall good experience of course your gonna wait hours at a EMERGENCY Vet comin now ppl they prioritize animals in the most critical condition just be patient for your fur baby

If I could give 0 stars I would I was lied to by dr foreman she said blood work would let me know if a certain illness was causing my dog to have the issues she was WELL blood work x rays exams Iv fluids etc and NOPE nothing . I was told oh sorry the illness needs more testing to figure out WhAT!!?!!? That was not at all what I was told in the exam room . She said the Bill would be around 600 nope it was 1000$ and she didn’t even do everything she said she would before getting the approval that was involved in the quote. No answers no suggestions other then more $ for them = no answers for me & no relief for my babygirl:( I was going to say goodbye to her today doing an at home family euthanasia but now I can’t afford to because of Dove Lewis useless help to temp relief my girl for the time being:/ ugh I’m beyond hurting right now and I’ll never take any of my dogs to Dove Lewis again:/ heartbroken confused lost pained and now out 1000$

We unexpectedly discovered that our dog was dying of cancer the night we brought him to DoveLewis. We wanted him home to die in peace, but the vet assured us that would not be wise. The vet who helped us was not very compassionate and just too matter of fact. It was just horrifically bad news on top of bad news. Our Silas left us that night. And to make matters even more disgusting, we specifically asked for Silas clay paw prints and they told us that they could do that for us. Ten days later when we picked up Silas ashes, we were told of a human error in the paperwork and as a result, we DO NOT have paw prints of our beloved boy. Inexcusable! Its quite obvious DoveLewis is lacking in so many areas. Portland, we can do better!

Mickey, our eight-year-old Tux, had something physically wrong but it was too late to get to his regular vet. Dove Lewis has been and is our go-to-emergency center for three other feline family members and now Mickey. We know that their A+ medical professionalism, specialty care and the support, compassion, and empathy we receive from the moment we walk into the center will be waiting. Mickey? – He is well and healthy. “Meow, and Purr” (Thanks) to everyone at Dove Lewis.

The caring professionals at Dove Lewis saved my dogs life! The care team was transparent about her condition and the financial cost of her care. The emergency happened when I was three states away on vacation. The Dove Lewis team kept me informed every step of the way. Im grateful to this organization.

Dr. Forman is kind, professional, and has really awesome shoes. The front desk staff were triaging 5-10 pets an hour and I never saw someone wait more than 2 hours with a stable patient to be seen, which is incredibly impressive. Any emergency unstable patients were pulled to the back to be stabilized immediately. I waited a total of 3 hours and was able to coordinate a chest tap and cancer diagnosis on my cat the same day lung fluid was noted. Now he can get treatment quickly to keep him comfortable. Im picking him up this morning and am very grateful to the whole team.

Our cat seemed to be in pain. There was no emergency vet available in Vancouver over the weekend. I called Dove Lewis not knowing if I had an emergency but they had me come right in. Turns out he had a life threatening bladder blockage. He was treated promptly and stayed for 2 nights. He might have died without this emergency service. The staff were professional and kind. Dr. Marshall gave an excellent summary of the problem and treatment. Staff updated us over the days. EXCELLENT CARE. THANKS.

I bought in my little bunny and I saw all the other people waiting with their fur babies. The staff was just attentive and kind they were doing everything to make sure everyone’s pet was getting the best care and that their parents were informed about the status of how they were doing. I appreciate a certain window clerk during my visit he helped me while I waited there for eight hours. He even schedule a visit for me before I had to leave and come back for my pet. He was also nice enough to acknowledge that I was still there(as I was the last pet mom in the building).Cole had interactions with patients and although he had a mask on I can see him smiling and communicating with staff and patients as they come and go. Just knowing that you are not forgotten while you are waiting and receiving any updates or details on the card of your pet is beyond customer service. I can’t thank you enough Cole for helping me and showing support while I wait for my little fur ball. Dove Lewis staff you all are HEROES thank you for doing all you can to help all pets and families be happy. Our family salutes all of you hardworking essential workers. I felt like family during my time there and did not care about the wait. I knew you all were doing your part to take care of my little furball and all the families there.❤️ Moana & Damen & Masina Fetu Wood

We were visiting from out of town when our dog went into end of life heart failure. I called ahead to let them know we needed to bring him in to be euthanized and the person in the phone was very helpful and compassionate. My dog passed in the car ride over. When we arrived it was pretty obvious that they were quite busy as the parking on the street was full as was the parking lot. We called and notified them that we had arrived and the person I was talking to this time was also very kind, compassionate and very professional, they had a very calm soothing voice. The technicians that came to the car were kind. We were never rushed even though they were busy. The passing of a loved pet is so challenging and hard and they treated us with the exact TLC that we needed. Thank you for your kind compassionate assistance.

I don’t think people realize this is an EMERGENCY ROOM! Pets with more serious conditions get seen first. They know what they are looking for! Ya we waited 11 hours before we could pick him up but that’s how any emergency rooms will be. The doctor called us as soon as he was seen, was amazing at explaining everything and our options! Prices weren’t as bad as expected! Hope we never have to come back but if we do I would be happy to bring my cats back here! They have free snacks for your disposal and a coffee/latte machine as well! Be kind to the people working at the front desk and they will be kind to you too! Thanks again!

We had an unexpected emergency with our little pug, Millie. She was showing symptoms of an intestinal blockage which became progressively worse through the day on a Sunday. When we finally accepted that she needed to be seen we took her to the emergency vet hospital we have relied on in the past, but they were understaffed and just gave us phone numbers of other possible hospitals. Several others could not take us, either. When we explained the situation on the phone to DoveLewis they told us to get her right over and they would triage her within two hours. After the initial exam they agreed she needed to stay for further observation and testing, and sure enough a blockage showed up on ultrasound the next day and she had surgery that afternoon. The updates they gave me kept me informed and were greatly appreciated. Everyone I interacted with was calm, and treated both Millie and I with a sense of compassion and genuine care for Millies best outcome. She has made a wonderful recovery. I would highly recommend DoveLewis as your first call if you are ever in the situation we found ourselves in last Sunday.

I went there with my senior dog who was miserable and bleeding out of his nose. I knew what the vet would most likely tell me when I went in, that he most likely has cancer and treatment would be expensive. Ended up making the choice to put my dog down because I didn’t want to prolong his suffering. I have to say the vet who talked to me did really wonderful talking through all the options and what would be best for cooper. Gave me plenty of time to say goodbye and offered great options for burial. I don’t know who the vet was, but the lady who helped me with cooper really helped me at the beginning of the grieving process and i thank you very much!

How many bubbles can I choose to describe DL? DoveLewis staff and mission are critical to our city. Their staff are so patient, professional and helpful-and you can see that they are slammed, but they treat everyone with importance.

I had to take in my dog with diabetic ketoacidosis and while this is expensive to treat, the Dove Lewis team was great. Intake was smooth and the initial information and communication was great. Because of the cost and long term effects, they talked honestly and realistically about the situation, which I appreciated. During the 4 days he was in, I wish I had gotten more communication on his status, but when they did call, they took the time to explain everything and answer all my questions. They are a very busy place working with many animals and situations so I think they did the best one can expect. My pup is home and doing great now!

They took me right away and were able to see my pup in a reasonable amount of time for his condition. They were very busy and it did take a long time to get my pup discharged. Overall, they were very cheap for an emergency vet and were able to see us in fast. Thank you DoveLewis team, keep up the good work.

Even though they were jammed with incoming clients they were calmly and orderly in taking in pets. Luckily they took my pet in ASAP since he wasnt breathing very well. My kitten was there pretty much all day but thats understandable considering they were slammed. Expect to be patient considering theyre very busy. If youre on a tight schedule still expect to wait a while while they get through everyone. Price wise it wasnt bad. I didnt have pet insurance yet so was scared of the price point but theyre clear on pricing before they do anything to your pet.

All they want is to make money. We admitted him overnight and they basically said he was doing fine even though he wasn’t.

I just want to say thank you so much. My dog ate some nicotine gum and I was calling place after place no one would help me unless I paid or they kept giving me the run around and your vet clinic helped me. I thank God for your help. Thank you, thank you.

Time waiting was long, but we know how things are right now. They were very kind to provide snacks and drinks. Im glad we went there, when we came home they let us get call backs instead of waiting on line. Very professional and very careing about our feeling.

Was not to keen about the check in process but, not their fault due Covid. Staff very professional and gave detailed explanation of prognosis. We decided to go the dignity route. They were very understanding and gave us all the time we needed to allow us to say our good byes. Hats off to the staff and there compassion. Highly recommend for your pets emergency needs.

The place was ABSOLUTELY slammed but other than longer than usual wait times … the staff was absolutely amazing. Kind, patient, and all around excellent people. Thank you for helping out little Lucy!

The care that my boy has received from the doctors at Dove Lewis has been second to none. The bills have become costly but that’s part of the responsibility I took on when deciding to become a dog parent. I highly recommend Dove Lewis for emergency veterinary care.

Everyone who works there is communicative, empathic, and kind. While it did take a while for my kitty to be seen (due to them being so busy right now), they took a look at him to assess the urgency and let us wait at home so he wasnt so stressed. I will absolutely use DoveLewis in a pet emergency again.

We asked about payment options and we were told to start a savings account and that This isnt a bank. After waiting for 3 hours for our dog to be discharged we called the front desk and finally got ahold of someone at the front desk who did the discharge in 10 minutes. We were there for a total of 7 hours. We were also given our dog back, told we would be able to take her home soon, then they took her back and said that we could get her when the payment was complete. which again took 3 hours after already being there for four hours. Our vet was Peterson and he just kept talking about finances, even though we had enough for the visit. He said it could be $500 or over $1000. We could afford the 500 but We didnt have over 1000 just on hand. So it felt reasonable to ask about financing options and Peterson just wouldnt stop bringing it up.

My cat, Petunia, had not peed in over 24 hours, and that can be fatal for a cat. The first emergency vet clinic we went to was closed (8 minutes earlier) and refused to see a cat that might die at any minute. Very, very upsetting. So we drove another hour to Dove Lewis. Had to wait a couple hours but they got her in, checked her out, had her overnight, called us three times in the middle of the night (!) to let us know how she was doing, and sent her home with medications. She is now fine. As fine as a cat that is almost 24 can be. Thank you, Dove Lewis, for saving her and treating her so well.

Never again will I take my dog here I went because my dog had been showing signs of being in labor for 12 hrs w/no puppies. Once she was seen I was told she would need a Cesarean section & that there were no pups close to being delivered. By the time they released me she had delivered 5 pups all natural & had 2 more once home but she also caught kennel cough there passing it on to our 2 other adult dog & all the pups

My french bulldog has IBD. After she had a routine dental clean and tooth extraction and about 5 hours after she got home, she had a lot of bloody diarrhea and was vocalizing whenever I pet her or tried to pick her up. I called ahead of time and they said to bring her in. (Note: they outsource their calls to vet techs across the country, so most likely you are not talking to a vet tech at this location when they are assessing if it is an emergency or not.) When I got there, tensions were high - a lot of grumpy pet owners with long wait times and the staff (very few because they are understaffed) were obviously stressed and working hard to keep everyone happy and do their jobs.After about 5 hours, they were able to see my pup (aka check her vitals). The vet tech was incredible. Took the time to walk through my dogs medical history, take her vitals, and listen to my concerns. She was talking to my pup and soothing her. After assessing her condition, she was deemed stable and I was given two options - take her home or admit her - the wait time to *see* the doctor was anywhere between 4-12 hours, but it was hard to guess. I felt more comfortable bringing my stable pet home and calling her vet specialist in the morning to get more specialized care.I really appreciated the patience and kindness I received from the vet tech. After nearly 5 hours of seeing truly horrible behavior from pet owners to staff (I completely understand tensions and emotions are high), I think the grace and humility the administrative staff showed was incredible. I saw many pets come in struggling to breathe or other high risk conditions and they were taken back immediately. They seemed to be doing the best they can.Portland emergency vets (and regular vets) are SWAMPED. If you are a pet owner, you know this. I was told that this is the only 24 hr emergency vet that doesnt turn patients away - other emergency vets in the area, if they reach capacity, they have to turn *even the sickest pets* away at the door. I know the wait times are long, but there is nothing they can do. Based on my experience, I would definitely come back to DoveLewis in the future - but hopefully I dont have to :)

Pain management team is awesome. They listen and take good care of my girl. Thank you.

This was our 5th vet to try on a Saturday and they said she come on in, it may be a wait but youll be seen. I had a few hours to observe doctor and their wonderful receiption staff. Kind, caring and efficient. I would highly recommend them.

My pet was taken in with a hematoma in his ear. Its been 48 hours and he has still not been seen by the doctor! I understand they are busy, I understand critical patients are first, but this is ridiculous! Very unhappy with the lack of support from this establishment.

We came here on a VERY busy Sunday and I have to say that this was the best experience we have ever had with a pet hospital. Everyone that we spoke with was transparent, empathetic, and professional. Our bill was much lower than we imagined (always a good surprise) and the pricing for an emergency room seems incredible reasonable. From the tech that I spoke to on the phone to the doctor that called me personally, I felt heard and cared for 100% of the time. Dove Lewis absolutely went above and beyond in terms of service, patient care, and human care!

Taking a pet to the ER is not a planned or fun experience. BUT Dove Lewis was such a great experience in our pups time of need. Our 1.5 year old puppy got a laceration on the ear, and though wait times were long, that was openly communicated - from the time we arrived, and throughout the time they were working on our pup. The cost of care was well communicated throughout the time they had him, and ended up being far less than we had anticipated. We are SO thankful to the staff at Dove Lewis!

Incredible staff, quiet front desk members who are sensitive to their surroundings... kind, helpful knowledgeable and reasonable. They always ask about procedures. I have been many times for a number of reasons. Including wildlife care, and pet loss. Recently it was for a tail amputation. The care and support has been so greatly appreciated. All in all Dove Lewis will always be my emergency go to vet clinic.

My one year old kitty, Dumpling, had a urinary tract issue that I was afraid would become urgent so I brought him in to Dove Lewis. I was referred by another 24-hour hospital that was closer to me as they were too busy and to be honest I’m glad I was! The staff was absolutely amazing from my first phone call at 11pm onward. Everyone was compassionate and extremely accommodating, taking time to thoroughly explain everything going on. The people working here care about you, but most importantly they care about your pets!

I brought in my little kitten to receive overnight care before his surgery appointment at another location because he was attacked by a big dog while in the care of a different vet. The staff at Dovelewis was quick to help and already had the referral from his vet to take him in. We were updated on his care and told upon picking him up the next morning, that he was so sweet and such a good boy while there.

My dog had liver cancer, was alot worst then they thought. Had the right side removed. He was transported to Dove Lewis. To be watch. They did a great job over seeing him. He was transported back to the surgeon. Where I picked him up. Thanks for watching my beloved dog. They called me to let me know how he was doing.

We took our dog to Dove Lewis where an accurate diagnosis of his troubles was quickly made--despite the fact they were understaffed and being overwhelmed by pets with extremely critical problems. Over the years we have taken other dogs to them for treatment. As before, the treatment we received this time was caring and very professional. We are really happy Dove Lewis exists. They are the place to turn to when our vet is not available or when there is a life threatening problem.

Dove Lewis has helped me with my pets in two seperate emergency incidents. I feel that my pet is getting the absolute best care possible when we go there. Their compassion and understanding, their information and care...truly top-notch. I couldnt be more appreciative.

My Pomeranian ate a large amount of rat poison. I took him to Dove Lewis and they got him right in and care for my fur baby.

My dog had a unique issue that required surgery. Being new to the area, I felt very comfortable with the team of expert Vets at DoveLewis. My dog is feeling much better.

Great establishment to take your pets for care...great bunch of ppl who are both professional & caring.

This is the worst veterinary hospital I have ever been to. We took my daughters snake to be seen, because he had a serious gash on him. They took the snake and said they would give it some pain meds and keep us posted. We waited outside for over five hours. We called and they said he was 13 in line after we had been there for three hours. My daughter went in an hour later to check on him. The receptionist told her that they were hoping that the evening crew that came in would be willing to look at the snake. None of the vets there then wanted to see it. Which is confusing cause they said they take snakes and reptiles that are injured. I went in again an hour later to see what the prognosis was. Well they told me he was 10th in line. They had more injured animals take precedence. Which was not true, we were outside and saw all the animals going in and out. All that were there after we were. They had no intention of treating our snake. If they had just said they didn’t want to treat the snake, we could have went somewhere else, but everyone else is closed by this time. They treat people with complete disrespect. And the wait times are absolutely ridiculous. If you have a snake or reptile to be treated DO NOT take them to the hospital. You will not get the care that is need.

Ive heard bad things inbthe past about this place, however my puppy broke his paw and needed emergency help. This was the closest place and I was skeptical. Due to covid you have to wait in the parking lot in your car and call in. I hated the process. 14 hours later I realized my puppy Zeppelin was in the right hands and I was only in shock due to his injury. They made the cutest cast for his little paw!!!!!!! My mind was changed about the things I heard previously about this establishment.

I called ahead of time to ask for advice about my dog who had just eaten an unknown plant and was behaving strangely and experiencing numerous symptoms of poisoning. The woman told me to bring her in right away. I explained that my dog had severe fear aggression and has strong sedatives prescribed to her to take before going to the vet. The woman told me not to give them to her in case they needed to induce vomiting. When I got to DL, the wait was understandably a while given my dog was stable enough and less critical than some other cases coming in the door. The staff were friendly enough, not warm. I don’t really like that they have you create on online profile when you’re in the middle of a pet emergency as a way to “check in”....it was a bit of a hassle.My pup finally got taken back to get her vitals as part of their triage process. No one seemed to have gotten any info from the woman I’d talked to on the phone who said she’d relay that my dog was fear aggressive and needed a muzzle, etc. I reminded the tech who came to pull her back that she would be aggressive and frightened. They didn’t put a muzzle on her. They said it’d be 15 minutes and they’d be back out. When they came back out 1.5 hours later, my dog was totally traumatized and squealing, panting, pacing. Very stressed. With no emotion the tech said “She tried attacking two people so there’s nothing we could do. She would need to be sedated.” At that point I decided to leave because my dog seemed better enough to risk it and not deal with this place.... Had it been a more serious poisoning situation I don’t even want to think what could’ve happened. I found it totally ridiculous that she literally didn’t even do any vitals after i warned them many times of my dog’s fear aggression and was told NOT to give her her prescribed anxiety meds. Also... I would think a place like this would be used to handling severely distressed and sometimes aggressive animals. My dog ended up being okay, but I left with literally no additional info or even her vitals taken. She was uncomfortable all night. No one even gave me any advice, told me to monitor her, or let me know warning signs I should bring her back in. They didn’t even say “good luck” or “have a good night” or “follow up with your vet”- nothing.I also found this place uncomfortable to wait in. Conversations about really heavy and hard decisions related to pets were had very publicly. It felt a little upsetting and triggering to not have any privacy. Also, nearly everyone in the place was upset while I was there for 2.5 hours—I saw many many folks go up to complain that they’d been there all day 8 hours+ just waiting for their pet to be discharged, or has been waiting up to 2 days waiting for their pet to get an actual exam. That’s pretty ridiculous- at that rate you may as well just wait for your regular vet to re-open. It feels unfair to take on this many cases when you can’t even get close to seeing them all in a reasonably timely fashion. It seems much more ethical to refer elsewhere if it’s going to require a possibly critically sick pet to wait days to be seen??I do believe wholeheartedly that the staff care about animals and are often doing their best in a very stressful job, but gosh, either way- this experience has me not ever wanting to return.

I use the specialty care for Accupunture on my senior Standard Poodle. It really makes a difference in him. He loves coming for his visits!

Brought my puppy in and was prioritized appropriately given the potential risk of the situation. Staff was caring yet professional; all despite being completely overloaded with animals. Price for the care was fair; only improvement would be to have more staff available to reduce the waiting time.

My fur baby was there two different visits in a row and all the staff were compassionate professional thorough and knowledgeable. I’m so grateful for the care Coco received thank you all so much

Just cares about money, and not saving a pet life, this place rather euthanize a pet, than saving it. After my dog got hit by a car, they told me to only to save my dog was to pay for the cost of the surgery. Poor people should not come here. This place does not care about animals, specially if someone is really poor and can not afford the cost they asking for. ZERO STARS.

I wont go into details, BE AWARE OF DR LONG! Very aggressive toward people and demanding you pay the money she asking for!Very Cold blooded!NO compassion for your beloved fur baby! SHES All ABOUT THE MONEY! Not about the care!WILL NEVER BACK!Failed to send my Vet information of threatment!! Very unprofessional!

Our dog has had a very difficult recovery from a simple neutering procedure and the complications hit their peak last night when some of the stitches opened up and there was massive swelling and blood discharge. We called Dove Lewis at 3:30am and they picked up right away and told us to head down (A 40 min drive from our house) we were nervous because last summer we had a different situation and tried to get in with them and had to wait for six hours in the parking lot and were never seen. Last night however we arrived called in but their line wasnt working so my boyfriend ran into the lobby and checked us in and a vet named Amy came right out to assist us and look at our Dog. She took him inside promptly and checked his vitals and re-emerged ten minutes or less later to give us tons of details and to inform us that our dog was stable and we could take him home and follow some care instructions and call our primary vet in the next day or we could wait through their emergency cases and have him seen there. The vet was patient and kind and even though they were extremely busy last night she was not rushed in explaining everything to us. We were not charged and they gave us a new cone/e-collar for our dog. Thank you so much for your time last night Amy and for easing some of our stress. This is a very fast paced emergency hospital and we were impressed with this visit and the effort of the staff.

Do not walk, RUN away from this place. They do not care for a life. They claim non profit but charge astronomical prices. They do not care for or treat animals as a life, they treat animals…animalistic. As sweet dinky was sick they did not wipe its face or do all in there power to help my family member cat! The first fee we were give was $2,900 for the 1st day and 2nd day 1,500. Seriously, do not take your animals here if you love them or have a heart in your chest.

I just want to thank Dr. McGuire and her team of support staff who helped us say goodbye to our dog, Daisy. She was seen as a critical emergency and treated immediately upon our arrival. Not that it is the most important thing, but we were also appreciative of the transparent communication around the cost of her care and felt informed every step of the way, with no surprises. I understand how taxed veterinary professionals are right now and am so grateful for the extreme kindness and compassion we were shown tonight. The staff was kind, communicative, and patient with us as we said our goodbyes. Dr. McGuire was so tactful and thorough in her explanation of Daisy’s prognosis and treatment options and also incredibly supportive and understanding when we made the difficult decision to euthanize. I am so grateful for the entire team’s resilience and kindness during a time when all of us are stretched thin and worn down amidst a pandemic. Thank you so much for all that you do, and for taking such great care of us and our old girl. I feel very lucky to have had the support of such a wonderful team tonight.

DON’T TAKE YOUR PET HERE.One of the worst and most unprofessional experiences I’ve ever had in a medical setting. My pet was there for 14 hours and they didn’t call to update me once. I had to call them several times to get information. The staff on the phone was very vague with answers and cantankerous. My pet was “discharged”, but they wouldn’t give him to me because they were waiting for the bill and paperwork to be completed by the tech. That took another 2.5 hours to complete. The doctor, nor any other staff talked to me about the diagnosis, or treatment they gave. They just gave me my pet and paperwork at my car and told me to have a nice day. By that time I was okay with it, I just wanted my companion back.I can understand and empathize when a medical facility is short staffed and has a high volume of patients, but there was no excuse for the way that I was treated. I just hope they treated my pet better...

The doctors took time with us explaining probable causes of our dogs GI ulcer and breaking down treatment options and possible outcomes. Explained costs well and made it easy for us to decide while we were under emotional stress. The ICU was overloaded but they still gave our elderly dog Lola dedicated and considerate attention. With regular updates from the doctors of the treatments so we were informed while she was hospitalized. Dr. La Velle, Dr. Lofton and Dr. Reynolds made it possible for us to still have our precious Lola girl for more time. We chose to rescue dogs instead of having kids and Lola is our first dog. She got the treatment she so very much deserves and we are forever grateful.

We were referred here for surgery from the VCA. Everyone was super caring and helpful.

My cat John Furie was admitted to Cascade with a urinary block, and left with an undiagnosed infection and at high risk for reblocking. When it was clear he was reblocking just 32 hrs later, we went to Dove Lewis and staff were attentive, timely, thorough and compassionate every step of the way. I appreciated the sensitivity to the complexity of his case, the willingness to give him the time he needed in the ICU to heal and flush his bladder, and the doctors generosity of time when they called to discuss status and treatment options, as well as the cost consciousness of having had two blocks in four days. I went from feeling he was given a treat and street deal where my concerns after discharge were written off, to feeling like he was being very cared for, watched closely, and being given creative solutions that matched his needs.

They immediately saw my dog was having a medical emergency and had him in the back in 30 seconds. Great team.

If you animal is sick and need a place to go , Dove Lewis is your place. Our dog Benelli was having a really hard time breathing, we scheduled him at Dove Lewis with apprehension. Every pet clinic you go to these days are all about deep pockets and really no concern or empathy. As soon as I got to Dove Lewis, the staff were extremely friendly and catered to all my needs. Dr. Magee is our hero ! She got right down to the problem our dog was having. She did not rush me, over ride me while I was talking and that is a first ! By the way, the deep pockets I mentioned, Dove Lewis does not do that. Everything is itemized on paper before you go in. I left there with a great feeling ! They spend the time with you and your animal. This place earns a 20 in my book , not just a 10 !!Christine and Brad Davis

We had to take our pup here because he was experiencing facial paralysis, and balance issues, most likely due to a inner ear infection. CRVS turned us away, saying he would need to be admitted but that they were completely over capacity. I was really disappointed that they simply turned an emergency away, as they have turned us away three times during the pandemic.Dove Lewis didnt turn us away! We got there around 8 PM, and they came to get our pup within an hour and a half. He was in there for the whole night, and he pretty much was waiting to be evaluated by a Dr. for that whole time, but he was being monitored closely by the vet techs. I ended up being the one to call them for updates as I hadnt heard from them after they took him in for over two hours, but they were really busy and I understood. I ended up calling them every hour after that for updates. They were really kind and apologetic for the wait but assured me he was being monitored while waiting, and they even gave him my sweatshirt to have while he was waiting. At 3 AM they approved me to leave as a drop off, but I wanted to wait to see what the Dr. said.Finally, he was seen by Dr. Bell around 5 AM. She was very thorough and spoke to me about the plan for over half an hour and answered every question I had. She even called three neurologists in the general area to discuss details of potentially getting an emergency MRI if things turned worse and sent over referrals to them all. She also found out when the neurologists would be on staff at each location. Thank you for being so thorough with my baby, even though he had to wait a while to be seen. He desperately needed the antibiotics and we are seeing some improvement, so hopefully it really is an inner ear infection. Yes the wait was long, but its to be expected. Thank you!

They are usually quite busy, but they do an excellent job of triage and are flexible, timely, and considerate once you are up to be seen. They provided top notch care for my cat and despite being slammed they took the time to contact me and ask my preference on treatment (stitches or suturing glue for a tail laceration). I had to bring my pet back later due to an adverse reaction to the sedative and they waived the visit fee since it was a re-check. They got her in quickly the second time since it was later in the evening. I’m so grateful they’re open 24 hours/day!

I took my dog to Dove Bc her vet through wellhaven was booked up and couldn’t see her. It was a Saturday and she wouldn’t be seen until Monday. Worried for my pets potentially broken leg and profusely bleeding wound. The only place here is CRV Emergency (Vancouver) and they were seeing only life threatening injuries. I’m tears I called my vet back and they said to call Dove. I spent most of the day waiting in the lobby with my dog. Staff was helpful and hard at work, taking care of lots of pets. It was a very busy day and my pet was not actually seen until the next day. They had many life threatening situations that kept bumping my dog out of her spot. They admitted her and Staff kept her pain under control and her stable overnight. She was taken good care of. If you take your pet here there may be a very long wait, however, they are the only place open to take pets even if extremely busy. They do not turn away pets from care. Also, they have affordable payment options for those who are looking for help paying medical costs. I’m grateful Dove is here for our pets. More people need to be aware of pets eating things.. weed, pills and plants also cheap toys to chew and then taking them into ER worried they ingested something. This bumps real injuries out of the way. Leaving pets hurt and waiting long periods of time. Treat your pets well and love them! If people were more aware of their pets behavior and what they leave laying around our wait time would have been much less.

I can not possibly say enough great things about Dove Lewis Emergency Animal Hospital!My almost 14 year old Toy Poodle, Teddy, was attacked at the dog park in Sandy. The other dog was a Husky, who had just come from the pound, and her incisor went through my babies abdomen to his organs.My daughter took us to Dove Lewis, where he was seen immediately by a wonderfully caring, understanding and supportive doctor.The doctor said Teddy could have surgery, which he may or may not have survived.But at almost 14, he had other medical issues. Eyesight and hearing going quickly, severe chronic pancreatitis with stage 3 renal failure. Had pain at times, being treated with medication, and wasn’t eating well. My regular Vet said he didn’t have long to live.As heartbreaking as it was, i decided the kindest option for him would be euthanasia, as the doctor told me he was in severe pain at that time. Yet when brought to me, he positively butt-wiggled and despite the cone, managed to kiss me all over my face before collapsing into my arms.The doctor gave my daughter and I time alone with Teddy, then he performed the euthanasia with me holding my fur baby in my arms. It went very well. My baby just went to sleep, and afterwards I held him for awhile.This happened on October 15/16, 2020 and was one of the most devastating events in my life. I still cry just looking at his picture. If fact, I’m sobbing as I type this. But for the care, kindness, skill, understanding and warm hearts of the doctor and rest of the staff, it would have been so much worse.The doctor also helped me decide, since I wanted to have Teddy cremated, what my options were. That was awesome, so I didn’t have to search through Google. I now have Teddy’s ashes at home, which brings some comfort.I definitely recommend Dove Lewis to care for your beloved pets. They’re awesome ♥️

This is a very expensive option when it comes to emergency pet care. they charged me 4 grand, still had no clue what was wrong so i guess they just made a guess... a quality surgeon shot their theory down fast... I dont recommend unless money is actually not an issue for you... probably has good care but i would not know.

Very, very busy. They ask you to wait in your car in your specific parking spot (THE WHOLE TIME) for no apparent reason. You cannot go home, though they cannot give you an estimate of time (when I first called the gentleman estimated 12-14 hours). I am sure the quality of the veterinary care happening is decent but I dont know much about vet care so I cant comment on that; only on client communication and letting you know whats happening with your pet. And that is very, very bad. They did tell me on the phone that their customer service was suffering right now because of COVID complications, but it took an hour for them to be able to see my pet (totally fine since it was a walk-up) when they took him back to get his vitals and pre-vet doctor info, and told me theyd call me after they did the vitals to let me know the next step. They did not. Thus, I waited 3.5 hours in my car on a 90 degree day only to finally give them a call; at which point they told me oh yeah, you can go wait at home. I asked about the status of my pet and they told me he was stable, which he already was when I brought him in (glad he stayed stable...). He also had not had dinner and they wouldnt allow me to bring in food, because no food before examinations but they had no idea when that would be- he said 12-15 hours potentially. They ended up keeping him overnight, and it is 10am and I still have heard no word from them today. I understand they are busy, but boy is it frustrating. I will not be returning here, though I do have compassion for the probably overworked employees inside.