At 530 pm I walked over and had my phone fixed in 30 minutes! Great service, great value.very knowledgeable staff. All queries were quickly and astutely responded to. Thanks guys keep up the good work!!

I was fully prepared to just toss my iPhone XR into the garbage and never look back but my partner suggested I take it in to get it repaired and so after work today I called this business first asking whether I need to make an appointment first or if I could just like swing by (mind you I have never had to get my phone repaired). He promptly answered the phone and scheduled me in half an hour later which was amazing! I was expecting to have to bring my busted phone in tomorrow or even next week! After I dropped off my phone I came back and he was very attentively working on it. During the process my phone was being straight up garbage but he completely turned it around and it’s like a brand new phone!!!!! Absolutely love the building this business is at as well! Highly recommend and definitely will be going back for all my phone needs!

After trying for days to get an appointment at the Apple store I called and I was able to get an appointment in less than an hour. I came in and the process was simple. My phone was disinfected and I had a new screen, battery and screen protector for less than the charge for a screen replacement at Apple. The phone is like new again. I’m so glad I came here. I also got some free fishing advice. :) Great experience. Would recommend.

Went out of his way to help me out on a short time frame, did a great job getting my phone charging again, and kept it affordable for me.

BEST REPAIR SHOP EVER! iPro Service you literally saved me. I had 1+ years worth of song lyrics and song clips on my iPhone X and it went to recovery mode. I literally spent 9 hours trying to fix it, took to apple store, called apple support - everyone told me my data was lost... I called J?rgen at iPro Service and he was able to get my phone booted and backup my entire phone. He said there was only a 50% chance it would work - but it did! I was almost in tears for 3 days thinking all of my song lyrics for my new album were gone forever. J?rgen was amazing, friendly, knowledgable, empathetic, and super fast. I will be taking ALL of my iOS devices to him in the future. I cannot reccomend iPro Service any more highly - THANK YOU so much!

JP was absolutely excellent. Highly recommend him. He diagnosed my phone that Apple/Geek Squad didnt want to bother with. And ultimately retrieved what I truly needed from it. If I ever encounter another problem, I will be a return customer.

After cracking my iPhone 7 screen, a friend recommended Jurgen at iPro. Im usually hesitant to go anywhere except the Apple Store, because I dont want a cheap, knockoff screen installed and I dont want to jeopardize the trade-in/replacement value. With both, Jurgens fix made me really happy. I made an appointment (due to iPros COVID protocols in place) and my phone was repaired in no time. Most importantly though, the performance of the new screen was great. Recently, I traded in my iPhone at Verizon for a special promo and they didnt have any issues with the screen that Jurgen used! Highly recommend stopping here if you want a high quality repair with good value.

Jurgen is extremely friendly and knowledgeable, and I was in and out of the shop within 1 1/2 hours. He took the time to research an issue he didn’t have the answer to, and seemed just as excited to find the answer as I did. Affordable pricing, easy scheduling— and most importantly, my device works again! I’ll definitely be back if I have any future issues with my iPhone.

I have been taking my personal as well as my family and friends iPhones here since the iPhone 3 came out. Jurgen is very professional and the efficiency and quality of service is top notch. I don’t let anyone else touch my iPhone! Anything IPhone related, look no further!

Relied on reviews for this one - so glad. Amazing service. JP bent over backwards. Stayed late and fixed my battery and iPhone screen same day. Plus he’s entertaining as hell and had free face-masks for the peeps who forgot them. 5 stars

Extremely fast turnaround and friendly, helpful service. Super convenient location downtown.

I had a really good experience here! I never take the time to write out a review but this guy deserves all the gold stars!I brought in my old unused iPhone Se to get the screen replaced so I could retrieve information, because I am silly and don’t back my phone up :p ....and within a 45 minutes it was finished. The estimate for the cost is affordable and fair!As a bonus, I was curious about my even older iPhone that crapped out on me, so I brought it with me in case. Once I mentioned it, he instantly wanted to help and offered to just look at it and tell me what he thought. It ended up only being the battery! I wish I had known that before!! Only 40$ to fix the battery as opposed to buying a new phone, which I unfortunately did :( so for a little extra, I walked in with 1 working phone, and left with essentially all 3 working!I say essentially because he repaired the screen on my SE ( what I originally came for) but my phone had locked its self and was disabled. He was very knowledgeable and explained to me why that could happen. I knew it had nothing to do with him. He gave me a few things to try with iTunes once I got home.After getting home and connecting to my computer it still wouldn’t work. Gave him a quick call, and he was more than willing to help me try it again with him over the phone.Very knowledgeable, fair, and friendly!

Superb service. I cant recommend JP enough. He scheduled me a 4pm appointment at 3pm that day and had me out the door in 45 minutes. The screen looked better than the original and Im still confused how he did it. He warned me away from the cheaper options around town while recommending competition that offered the same standard quality at the same time; hard to find that type of service these days. He also went through all the tests for my phone with me in the room. I walked out with an amazing looking screen for my iPhone 7 in under 45 minutes, same day appointment, for less than $110. Wish I could give more than 5 stars.

I somehow managed to break my iPhone screen again. Thankfully iPro Service was available to fix it. Very convenient, was able to schedule an appointment same day to have my iPhone screen repaired within an hour. Price was competitive compared to the other places I called and Apple takes way too long. I hope I never need iPro Service again but if I do, theyre the place to go!

Stopped into do a repair while visiting. I noticed they had good reviews so I figured I would give them a shot. I was blown away by the service I received. They were friendly and spoke with me the entire time while doing my iPhone screen repair.Being new to the area I was excited to learn what cool places to visit and places to eat. So basically this situation of me breaking my phone on vacation which was going to be a horrible story, but it didnt cost me that much and I had a cool experience which later turned into more cool experiences. Phone repaired and looks and works excellent. That and the customer service made this a win for me and I appreciate it.

Completely smashed my iphone (Fell over 100 feet) and really needed to get the data off of it. Apple said it wasnt possible. Juergen was able to get all the data off the phone and backed up to iCloud so I could easily backup when I got my replacement phone. Jeurgen was ultra-responsive and did an incredible job. Would absolutely recommend iPro for any phone repair.

Jurgen whizzed through a complex repair, explaining every challenging step, and returned my phone in better shape than ever. This is a high quality, high value, rapid turn-around service. Recommended with enthusiasm

Wouldnt choose anywhere else to get my iPhone repaired at! The staff here are quick, honest and affordable! Thank you so so much for making this a hassle free experience! We will be recommending to anyone needed your service! Thanks again!

Stellar experience! I called them up and for a screen replacement on a iPhone5. They accepted my phone within 10 minutes of my call. They completed the repair in an hour. Half way through the repair they noticed my battery had failed (swollen). They replaced the battery since the phone was already open. It was easy and trustworthy experience. I highly recommend these folks if you are downtown looking for phone service.

Im very impressed by the service I received today! The staff were friendly and professional. Fixed my cracked phone quickly and nicely. Thank you for making my phone back to new!

My repair was completed quickly, professionally, and was reasonably priced. Jurgen took the time to explain what he was doing, answered all my questions, and provided excellent service. I would highly recommend, and intend to return if I need this service again.

Jurgen fixed my broken screen and my power input with oem parts for about less 20% less than Apple would have charged for just the screen and threw a new glass screen cover in for free. He was friendly, professional, quick and took a pretty last minute appointment. Im very happy.

Saved my tail again. cant even tell you how clutch this team is when I need it. having run a photo and video company for many years I expect all kinds of problems and have seen it all, thankfully rarely to me but when the stuff hits the fan these guys take care of it in a hurry. thank you iPro. im sure well do this again sometime. hopefully not too soon though.

He is amazing! I called and he was at my house in Portland within 20 minutes!!Screen and LCD were repaired within 15 minutes... right in his car.. And all for under $70!! Uses real Apple screens and parts for repairs.He can fix all parts of the phone circuit board camera etc. etc. Im efinitely keeping this number!!

I came here a while back after Talk N Fix at Washington square replaced my screen with one that was completely faulty. After iPro removed it it was clear the part was used and connectors were bent. I was obviously skeptical so I insisted to see the new part he was going to use and he was totally fine with that. The repair went great and Ive been back multiple times for other issues without any problems. Would recommend.

I have had an excellent experience every time I completely destroy my iPhone and iPad. I go through 2 screens a quarter and the most important things to me are 1. Timeliness, I cant be down for more then an hour. 2. Price, if u want it done quickly people can typically charge more for this, but they do not. I will continue to return to iPro Services.

I recently switched from an Android to the new iPhone 5 and the folks at iPro Service made the transition super easy. JP was able to jailbreak it and help me with all the cool tweaks and updates that I needed. I was also able to get a cool bumper to protect my new baby. Ill definitely be going back if I need a repair.

This review is more about the service than the actual attempt to repair my phone. My phone was water damaged beyond repair which sucks but I get that they couldnt fix it. My problem was that I was given a loaner phone while they were attempting to repair my phone. The loaner came with a $350 security deposit which I also understand but the problem came when they werent able to fix my phone, they assumed that I wanted to keep the loaner so they marked it as sold. Which is not what I wanted or agreed to. They did take the phone back but charged a restocking fee. I was supposed to receive a refund of $315 but because of various reasons, we changed banks, it takes time to process. After multiple attempts they finally decided to send me a check in the mail which I have still yet to receive. It has been months since I should have received my refund. So be warned. If they can fix your phone, great. But be careful with what they tell you or try and string you along.

I had an iPhone 6 screen replacement. Took about 20-30 minutes, prices were significantly better than others Id called. I definitely recommend this guy! Very professional and quick.

JP at iPro repair went above and beyond in dealing with an iPhone 6 that I had dropped in the Oneonta Gorge. The phone was completely submerged in water for several minutes and then left to sit in our car for 48 hours.JP gave me a realistic analysis of the damage and was very genuine and trust worthy in his explanation of my financial options moving forward.I brought the phone to iPro repair at roughly 3pm knowing that their business hours on a Sunday only extended to 6pm and that I was leaving to fly home the following morning. In order to accommodate my needs, JP began work on the phone immediately and then stayed nearly 4 hours past closing (sacrificing his personal time) in order to fix it.I have never had such a genuine, efficient, cost-effective, and customer service oriented interaction with a technician and business. I would 10/10 recommend utilizing their service and would absolutely go back to them again in the future.

I dont usually write reviews but the service I received was awesome!! After endless phone calls and visits to the Apple store and my phone carrier…I got fed up and went to iPro Service. It was seamless. I dropped my cracked & bent iPhone off and in less than 1 hour it was all resolved. My phone is as good as new and it cost less than all of the options I’d tried. Thank you so much for being reliable, timely, and cost effective!

Jurgen took an exceptional amount of time to fix my phone. He looked over every possible issue and was very detailed about it all. I would recommend him.

My iPhone 6 wasnt charging anymore. I got an appointment for the same day. They price was totally worth it - much cheaper than going to the Apple Store - and after less than 30min of waiting I got my phone back perfectly working. I will definitely come again for any iPhone repairs I need.

Absolutely outstanding work! I came in at 5:15 pm with a broken screen on my iphone, needing it fixed because I was leaving for Mexico the next day. What normally is a 15 minute job took longer than expected because my shoddily assembled refurbished phone had a bunch of loose screws. He took the time to fix all of those issues, stayed beyond closing time to finish my phone the day before a big trip. No extra charge for the unanticipated work. Absolutely recommend him.

Great help with all my questions about phone factory unlock!! They answered each of my emails with detailed information.They were extremely cordial and helpful. I would recommend them for all your Apple needs.

I emailed iPro and they got me an appointment same-day, fixed my phone perfectly in 15 min, and its conveniently located in the Pearl. Plus, they have a pet bunny, so you know theyre good people. Win!

Great service, fixed my girlfriends cracked iPhone screen quickly and at a great price. Downtown location is easy to find and scheduling a time was easy. Will use them again. Thanks!

I was switching to an iPhone that I got from a family member, and I need to have it unlocked. JP not only unlocked it, but helped me with all the software updates I needed. He helped make sure I had all the backups saved through each update. He was great to work with, and I will definitely go back if I need something.

My iPhone took a deep dive whilst in Thailand. Needless to say, things were not working so well afterward. The experts at iPro Service were able to repair my iPhone as well as to recover and back up my data. I was one of the lucky ones from what Ive been told. Thankfully I knew that as soon as a phone gets wet and malfunctions, turn it off and keep it off! Thanks again!

Walked in and walked out not even 15 minutes later with a new camera in my iPhone! Staff was super helpful and polite. 5 star service!

He retrieved my data on a completely broken phone. Worked overtime to help me for a very fair fee! I cannot recommend him enough! Miracle!!

I needed to replace a broken camera lens on a second hand IphoneX and after researching my options got a great deal here. The shop is appointment only so call ahead - got my phone back within 2 hours of dropping it off.

Knowledgeable staff and super helpful! There to help you not make a buck. Highly recommend

IPro Service was so accommodating and helpful! Jurgen turned my stressful day around with his kind and efficient demeanor. I have been increasingly impressed with my experiences with iPro Service, and will definitely be turning to them for any of my future phone repair needs. Thank you!

We showed up at 5:20 on a Friday evening with an iPhone that had a shattered screen and broken front camera. We were out about an hour later more impressed than I think Id been in a long time with any service and for a lot less than wed expected to pay. iPro seriously deserves five stars. Show up and youll see. Seriously.

I had my screen replaced 6 months ago and returned to have my home button fixed. The place is really hard to find. The front desk told me he only comes down on the hour so i had to wait 20 mins for him just to pick up my phone and another 15 to get my phone back. He fixed it that day but by the next day it was broken again. He told me that I had a 90 day warranty on the fix. So I called back to have him fix it and left a message. I was never contacted back. This was two weeks ago and I still never received a call back. Yesterday I called and left 3 messages and a text. I still havent received a call back. Talk about bad service. Try another repair ship since this guy doesnt care about his customers.

I had my iPhone repaired with iPro after I spilled some water on my phone. While I did not have an appointment, J.P. was very nice and had my phone repaired in a few hours. Highly recommend and would go back for future issues.

Yesterday, I had a great overall experience! The Tech was very helpful and worked very fast. I had my iphone in no time. I will always recommend IPro to others because the quality of the work and customer service is amazing (plus great price). Thanks again!!

Easy, quick and friendly! I found myself in immediate need of a new phone, and was referred to ipro. The 7 that I wanted was arriving in a couple days so I borrowed my friends old iphone5 in the meantime. The battery would only last for like 15 minutes and it was SO slow. They were able to replace the battery and update the system so I could actually use it for a couple days. Mind you, this took a few hours because of all the issues I had with my old phone. I felt bad, but not once did he complain.I just got my 7 and it is like spankin new! He switched everything over for me and made sure it all worked before I left the door. And, I have a warranty! Will definitely go back if I am in need of anything else for my phone.

Fixed my broken ipad screen and pulled out a couple dents all for $99 and only in a couple hours. Ive had this same ipad fixed before by another place and they didnt do anywhere near as good a job as these guys.

Great Service! Super fast! Just got my iPhone 4s unlocked by iPro! Im very happy! Il definitely be a returning customer. :)

I went into iPhone Repair last month because my phone (4s) was not holding a charge and would not back up to icloud. Jurgen was incredibly knowledgeable and was able to quickly resolve the issue with my phone.My phone has been working perfectly since seeing the guys at iPhone Repair. The service was professional and friendly. I highly recommend iPhone repair and will be using them for all of my future phone concerns.

Excellent customer service, I was very pleased with every communication we had. If you need your iPhone fixed go to these guys! They are excellent at what they do!

SCAM ALERT! iPro Services charged me $99 to unlock my phone, promising it would take 2-3 weeks. This is seven months ago, and my phone is not unlocked. They haven’t once proactively contacted me with an update, and when I last checked they told me my file is closed. When I told them I would give them bad reviews for their fraudulent behavior, they threatened to sue me.

Broke my iPhone 5 screen and these guys fixed it perfectly! It actually seems to work better than the original iPhone screen. Thank you iPro Service, Ill be back the next time I need help with my phone.

This place is a scam. I paid 130 dollars for my phone to be unlocked and he took the money and did nothing. I filed a claim with PayPal, and he said he would fix it if I cancelled the dispute. I cancelled the dispute, and nothing was done. This place is a FRAUD! He works out of his apartment and knows he is a fraud, so he hides behind security!

I dropped off my macbook air here on 8/11, located at the time in CENTRL office and only met by appointment. They were quick to respond and set up an appointment, it was a little odd meeting them there but based on the reviews I felt safe leaving my property with them. I received periodic updates regarding diagnosing and testing, and supposedly it was working based on the last update I received, on 8/28. Its now 9/12 and since then theyve been completely dark after multiple attempts to text and call, leaving voicemails that go unreturned. According to CENTRL they no longer keep a space there. Not sure if theyre just working on getting a new space or if Ill ever see my laptop again but wanted to put this out there. Will update if issue is resolved but its not promising at this point.

The most reasonably priced of the three places I called, to replace my shattered 6+ screen. Nice person, got me in at the time I wanted, was on time for my appointment, and in a half hour my phone was like new.

My Apple iPhone 5 had a broken speaker, all my calls required speaker phone. Now that was frustrating. I finally couldnt take it anymore and took it to iPro Service for repair. Within 10 minutes JP had address and fixed the issue and charged less than the other multiple iPhone repair companies in the area. I can finally have private phone calls again! Thanks iPro Service.

J let me drop off my moms phone after hours, fixed everything that was beyond repair and got it working within a day! Amazing customer service!!!! These guys are the real deal.

Great knowledgeable staff! Excellent parts and quick service!

My daughter had bought an Iphone when she was in Australia, no way to get it unlocked: a lot of expensive sites with no certainty on the results. I got the Iphone 4 unlocked at an affordable price, the Ipro service people were very quick and effective in their communication through the process. Next time I go to Portland I will pay them a visit !Many Thanks!Francis (Paris)

Excellent professional service. Unmatched reliability with a good price for iPhone unlocks and hardware/software repair.

Went to get my iPhone unlocked and the person that helped me out was honest and on time!

Spent the xtra time and special attention to detail that was needed to get my iPhone working properly again! A+

Small place run by an enthusiastic and dedicated German who brought the Deutsche attention to detail along with him. Good prices, professional service. You will feel cared about if you bring an iphone, ipad or ipod to this place.

Awesome spot to get your phone fixed! Thanks again for Hooking up my iPhone 6!!

The service was fast and also a fair pricethank you very muchAvraham

Not recommended. I purchased a new screen for my iphone and was ignored for a followup appointment that they had agreed to.

Excellent customer service, friendly staff, highly recommendedthank you Jürgen

Does good work but does not operate like a normal business. Posted business hours are not accurate.

Quick and easy, appreciate the great service!

Wonderful prompt service....just amazed...than you guys

Available by appointment only. I did not see this information on the business description, and did not find this fact helpful when I arrived by bike at the business site - which was well hidden.

Yurgen is quick and professional .

Quick iPhone screen repair!

It was awesome wiring with iPro Service. I was able to get my phone fixed the day I called i’m to inquire about the repair.. it is working seamlessly and they offer a great warranty :-)

Excellent attention and cordiality, they answered all mails and questions and provided a service of EXCELLENT quality!