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Renaissance Rug Cleaning Inc.
1926 SE 10th Ave, Portland, OR 97214, United States
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Mi
Review №1

Renaissance Rug Cleaning is wonderful. For over 20 years I have collected Oriental rugs, primarily antique tribal rugs. This year Renaissance Rug Cleaning has provided me with over 15 rug pads and cleaned and repaired a fragile antique tribal rug. The repair and cleaning was top rate. The rug pads are also top rate but the cleaning and repair of my favorite antique tribal rug is why I am writing this recommendation.

Ma
Review №2

Everyone I had contact with at Renaissance was helpful, polite, professional, and warm. The pick up and drop off services were very convenient, and they did a great job with my rugs. I recommend Renaissance without reservation.

St
Review №3

I have been holding their business card in my wallet for years. Now that Im moving I thought this would be a perfect time to get my rugs cleaned. They did a great job. My experience, here in Portland, is getting a quick response from a business and they were very responsive. They picked my rugs up, and dropped them off for $40. What a great deal, I dont own a car so Uber would have been more. Great Service! Thank you.

Le
Review №4

I took my Zapotec rug in to be cleaned - Holy Guacamole, I cant believe how beautifully it turned out. The colors are now really vivid - Im almost hesitant to walk on it again. Great work

Ed
Review №5

We had an emergency with a massive stain on our rug. We called another rug cleaning company that we had used for over 20 years and they were less than helpful. First, they really could not give us any suggestions of what to do at home and second, they were totally unavailable to pick up the rug for a week.We found about Renaissance and called them. They were wonderful. We received instructions on what to do on an urgent basis (it worked) and then they picked up the rug that day.The delivery folk were wonderful. The cleaning was superb. They were able to clean the wool and silk rugs so it looked new.Well we now know who to call!

Ni
Review №6

So happy with the excellent job done on this ivory Gabbeh. Thank you Rennaisance Rug (the best)!

Ma
Review №7

Dye leaked from a pet mishap. Did not think it was cleanable because of the maroon bleed into beige. Got the rug back yesterday, I am amazed at the fantastic job. Looks brand new with no evidence of stain. Absolutely beautiful. Would highly recommend.

Fl
Review №8

It takes a special kind of person to do this intricate detail oriented work. Renaissance Rugs, owners & employees, possess an Encyclopedia Britannica knowledge base that covers the history, geography, culture, manufacturing process, repair protocol, cleaning protocol, along with an artistic ability to address anything about your beloved rugs. They are enthusiasts. Do yourself a favor and take a tour. I was enthralled by all they do. Oriental carpets are heirlooms that need periodic cleaning and repairs. Insure that your precious rugs will be treated correctly and with loving respect. Go see the amazing folks at Renaissance Rug Cleaning.

Sc
Review №9

Randy, Val and crew are considered the standard that rug cleaners around the country aspire to..I have had the privilege to attend hands on instruction presented by Randy and Val, their depth of knowledge regarding textiles and their care is above and beyond the vast majority of professional cleaners in the business, myself included..

Or
Review №10

People who value fine rugs (Persian, or other) can trust Randy and his crew for their knowledge and delicate care. They do a fine job in cleaning and restoring such rugs, while paying exquisite attention to details. Randy (the owner) understands the value of such pieces of art, and treats them artfully.

Fr
Review №11

We just had 2 Gabbeh rugs cleaned and repaired by Reanissance Rug Cleaning . One of the rugs was over 15 years old and had never been cleaned before. Both rugs came back looking like new. In fact, they looked so good that we sent 2 more rugs to be cleaned. The service in the office and in the field was very helpful , friendly and professional.

Me
Review №12

Renaissance rugs have done great work on my rugs! One needed the fringe replaced and they got a match better than the previous repair- and within budget!They are true to their word on being timely too. I have more to go soon 😃

Jo
Review №13

We have had numerous antique carpets cleaned by Renaissance over the last several months - some very delicate - and all have come out completely revitalized, refreshed and beautiful. Randy and the team at Renaissance are extremely knowledgeable about fine carpets, their dyes, how they are constructed, and how to clean and care for them. They are adept at repairs as well, spotting existing problems and identifying potential trouble spots that need preventative attention. They clearly care about their work - and every carpet that comes into their store. We enjoy visiting them and discussing carpets and their origins, and viewing some of the fine pieces in Randys collection. Renaissance is an excellent family-run business with a personal touch. We highly recommend them!

Di
Review №14

Randy & his assistant showed up right on time. Their artful, very efficient technique for taking rugs out from under heavy furniture was fascinating to watch. The cleaned rugs almost glow and their process for putting them back in place was as impressive as the removal. Were very happy with the results and pleased with the new thinner, non-skid pads on the hallway runners.

Jo
Review №15

My rugs (and sweaters) were eaten today months—even those stored in cedar closets and chests. I was fortunate to learn about Renaissance Rug Cleaning. I took my treasured hand tied tribal rugs to them, and not only received great cleanings, but an education about month habits and how to try to avoid future damage to rugs and sweaters. The knowledgeable and friendly staff provide excellent service. I highly recommended this company.

El
Review №16

Truly know what they are doing with hand-made, wool rugs. Great folks, do a superb job, and are honest. We drive 3 hours one way for them to do our rugs. That pretty much says it all.

Di
Review №17

Really, this is the place to take your fine rugs. Those handwoven ones you treasure. The natural dyes that you worry will be damaged anywhere else. Those special knots or fine fringe.Renaissance Rug Cleaning is the best. Their hand washing techniques respect the integrity of the rugs that were made to be so beautiful.I have taken my lovely Turkish rug, woven in a yurt from local natural dyes, to be cleaned twice in about 8 years. Both times they did an excellent job.The staff will measure carefully, look deeply for any issues, identify your rug with great accuracy, and do minor repairs included in the wash price. (I assume they do more extensive repairs for customers, but I have not needed that) Their pricing is fair and their process careful and thorough. The website shows their washing and drying techniques.If you value the artistry and cultural/historical beauty of your area rugs, you will take them here. They do a wide range of types of rugs, (synthetic dyes too, I think) and its an education to drop off or pick up your rug to see what else others are bringing in. They also pick up from your home, if you need that.A great company. I have no worries taking my rug there. Am exceedingly pleased with the outcome.

Da
Review №18

I have been using Renaissance Rug Cleaning since moving to Portland ten years ago. They are great. I just 8 rugs (up to 10 X 12) cleaned with no problems or complaints. They picked up the rugs for cleaning and laid them back down within two weeks.

An
Review №19

We have been so pleased with all the services from Renaissance Rug Cleaning. We live in Washougal, WA and have some oriental rugs of a large size that are too difficult for us to move, transport and reset after cleaning. Renaissance is willing for a very nominal fee to delivery the rug after cleaning and place in the room where it has come.We also have used them to repair two rugs that belonged to my grandmother so much be over a hundred years old. They did on both of these rugs a beautiful job: one needed work on binding and the other needed some thin, weak areas rewoven.You will not be disappointed with their work or service ---- very pleasant family people with which to deal.

Fr
Review №20

Renaissance Rug Cleaning company continues to excel in their customer service, cleaning process as well as very fair pricing. After visiting their competitors for rug cleaning and now twice with Renaissance, this company will definitely be my go place in the future for regular cleaning of my extensive, rug collection. Thank you Renaissance!!

Le
Review №21

Recommended by our vet due to furry companion little accident on our Karastan wool rug. Called Jennifer to inquire about it. She was super helpful and I ended up bringing our rug in to be cleaned. They completed it in a week, it looks great and at pick up the other lady (name slips my mind) was super helpful about providing us with a pamphlet about how to treat different kind of stains with which kind of process/cleaners in case something like this happened again. Delightful person and quality customer service.

Ma
Review №22

Excellent service with both the cleaning of area rugs as well as needed repair on an older rug.

Ad
Review №23

Mouse chewed a piece out of my rug and Renaissance repaired to the point of invisibility.And since rug served as a rug in a wet bar for some 25 years it also needed a thorough cleaning. The colors are now vibrant and I assume as close to original as it will get.Many thanks for a great job in revitalizingmy rug.

Ju
Review №24

We took our rugs to Renaissance because wed gotten a recommendation from a rug expert that they were the best. Our rugs look ( & smell ) clean, the people were friendly & helpful. A happy experience.

Ji
Review №25

Our labrador decided that our area rug would make a tasty meal and chewed at least nine areas of our decorative 8 X 11 rug. When Renaissance returned the rug to us, it was impossible to find the ares that had been repaired. They did an excellent job. Sadly, they declined an offer to take our dog. I highly recommend Renaissance Rug for damaged rugs. They made our rug like new.

CW
Review №26

My silk rug looked beautifully new and fresh. It had been my mothers rug and I had no idea how crisp the colors were and that the background and fringe were creamy white.This is the second rug I have brought to Renaissance and both have been easy, good experiences for me and the rugs.

Tr
Review №27

Renaissance Rug Cleaners are fabulous to work with. Very knowledgeable about how to care for your rugs. I brought in 4 rugs that had been stored dirty for over a decade and they came back looking great! They even did a few minor repairs that I couldn’t even tell had been repaired. I’ll be using this company from now on for sure!

NE
Review №28

They are the only ones I trust to clean my rugs! I have some that are over 100 years old and they keep them looking great despite children and dogs racing over and sleeping on them. I’ve been a happy customer for over nine years.

Ca
Review №29

Randy and staff have been cleaning our rugs for 20 plus years and have always done a fabulous job. Repaired a large handwoven Persian rug with some moth damage beautifully. Also have been able to mend rugs that a puppy has chewed. Very knowledgeable staff and very service oriented. They are a pleasure to interact with.

Ma
Review №30

We have used Rnaissance many times had have always been very happy with their work. Not only have we had carpets cleaned but also repaired and appraised. I especially appreciate their knowledge of oriental carpets. I recently had antique carpets appraised that were purchase many years ago in Iran for my brothers estate. Their knowledge is amazing.

Ho
Review №31

The real deal... rug nerds who love to help people keep their rugs looking clean and cared for. Ive had three flat weave hard-working rugs cleaned and repaired here. Also replaced the non-skid pads. The cost is reasonable, service is excellent and informed, and my rugs look new again- ready for another year or two of hard use.

Va
Review №32

Meticulous and thorough cleaning and repair of our hand-made rugs! We wouldnt go anywhere else for this service. We appreciate their excellent standards and great customer service.

ma
Review №33

This company has been very professional and absolutely responsible regarding their work and the time estimates. I have recommended them to friends and continue to take all our carpet issues to Renaissance.

Ev
Review №34

I have a rug that has a couple unfortunate incidents with our cats; the lovely old hamadan really hadnt stood up well to it, and was probably a lot dirtier than I realized.After taking it in and chatting with the impressively knowledgeable proprietor, I got a call back *ahead of schedule* to fetch the rug, which was more vibrant than I remembered! Ahead of schedule, no surprises or extra charges, and I was confident the rug would be just fine the entire way. Do recommend!

Ka
Review №35

The people and service at Renaissance are great. Straightforward, honest, kind, helpful. They provide good, solid service and work; are generous with information and suggestions not only about cleaning and maintenance but about the specific rugs themselves; and are never pushy. My estate-sale purchased rugs look great, I now know their origin and age, and Im a happy customer.

Ja
Review №36

Ive been a customer of Renaissance Rug Cleaning for many years. I trust them to take care of my rugs. Ive recently been back to get my rugs cleaned after dealing with frequent urination on my rugs by my two dogs. My efforts to clean it up only seem to make it worse and the smell was unbearable. Whenever people came over I apologized for the urine smell. After being cleaned by Renaissance Rug Cleaning, my rugs and my house no longer smell like dog pee and I feel confident inviting people over again.

De
Review №37

Very impressed with the care they took on cleaning my rugs and the quick turn around. My rug and runner both look brand new and I will definitely be back in the future.

Lo
Review №38

Our new rescue Akita, Arthur, unfortunately urinated on our large beautiful rug. Renaissance did an amazing job of cleaning it, eliminating the odor and bringing out the vibrant colors in the rug. I will always use them for rug cleaning in the future.

Ri
Review №39

You will not find a better rug washing spa in the NW. Randy Hyde and his wife Val have a wealthy of knowledge in this industry. They do it all from new fringe to moth damage. Thanks again Randy for helping me out!

Je
Review №40

Everyone is so helpful and knowledgeable. The owner spent time giving history about each of my 5 rugs I brought in. When I picked them up it was night and day from what they looked like when I dropped them off. Wow! I highly recommend Renaissance Rugs.

Su
Review №41

Our Tibetan style carpet came back beautifully clean, deliciously soft to walk on, and looked vibrant again. Thanks to Renaissance Rug Cleaning! I look forward to using your service again and again.

Li
Review №42

I have had several semi-antique handmade rugs cleaned here, and the rugs come back in great condition, showing their true colors again. Ive also had a couple repaired, and the repair work is a great match to the original rug. The people are very knowledgeable, and take great care and pride in their work.

Va
Review №43

Absolutely superb, from phone consultation to pick up to cleaning and delivery. Consider me a customer for life. Thank you!

An
Review №44

Always great service at reasonable prices. The rug cleaning and stain-removing ability is impressive!

Bo
Review №45

Our Persian rug had not been cleaned in quite a few years. Renaissance picked it up, combed it, combed it and combed it, washed it and let it dry and washed it AGAIN. When it was returned to us it was bright, soft and beautiful--and they charged less than the original estimate because it was a little smaller than I had told them! Fabulous job!

Ba
Review №46

For years I have been taking my collectible rugs to he best known cleaner in the city. But not any more. After a first experience at Renaissance, I am fully committed to their careful technique, respect for the integrity of the weavers art and the use of authentic material used in carpet repair. I was embarrassed to learn that the machine selvedge done on my 100 year old Ersari could have been properly done with correct techniques, was an instant lesson. I received a complete tour of the facility and an introduction to professional rug care. For both cleaning and repair we plan to entrust our rugs to the skillful staff at the Renaissance Rug firm.

Br
Review №47

Renaissance is the best! Knowledgeable, helpful and considerate analysis, and their process takes me back to southern Iran in the sixties! I honestly cant imagine a better place to have Persian rugs and gelims properly washed. They also did lovely repair work on an old Bakhtiari for us.

Mi
Review №48

These guys are really terrific. Theyre actually a find. Been using them for years on our nice hand knotted and machine knotted rugs. Renaissance is knowledgeable, conscientious, and best of all provide a great service of professional hand cleaned rugs. Their goal is an actual cleaned rug! Theyll run it again if its not completely clean. They deep clean. Really old school stuff. Trust me, Ive had other top pro rug cleaning services in Portland and in Seattlek in past years. Their cleaning just dont last very long- Theyre not cleaning the rugs as deeply or as thoroughly. Renaissance would be a 5 out of 5. The other services are about a 3 out of 5.These guys work hard, honest hours- local family run business. Highly recommended.

Br
Review №49

Expert advice, prompt and courteous service. Old rugs look like new! Portland!

do
Review №50

The people at Renaissance Rug Cleaning are like old friends you see only every so often. Whenever you meet again, it’s like you never were apart.That’s maybe a bit over the top, but over the 40 years I’ve taken my carpets to Renaissance, I’ve been met with a warm welcome, thoughtful expertise, fair price, and stunning result. They’re just the people you want tending to a carpet you care about.

Su
Review №51

Renaissance Rug cleaning and repair is excellent. I highly recommend the people and the results with my rugs. They look new!

Br
Review №52

Had a turkish rug with a pretty bad red wine stain. They got it out and the rug looks great.

To
Review №53

We were anxious about taking our rug to be cleaned. Brought it back from India few years ago and it just made us nervous. The folks at Renaissance set our minds at ease, walked us through the process, and treated it like it was one of their personally. She comes back to us clean and soft and were so glad we chose them.

ba
Review №54

Fantastic! Renaissance did a super job on 5 of my rugs - persian, afghani and turkish. Their work is meticulous and very reasonably priced (especially compared to several of the other rug cleaners/repairers in town.) They gave me a little tour of their facilities, which was fascinating, and which clearly showed the individual attention they give to each rug. Plus, their turnaround time is great. If I could give them ten stars I would!

B
Review №55

Consistently depend on Renaissance for our area rug cleaning and our expectations for quality and completion schedule have always been met.

Ca
Review №56

Two wool rugs brought in one week, back home in the next – clean, bright and repaired. Friendly, attentive and informative workers sent us home very happy and ready for another year of wear!

Ri
Review №57

I had Renaissance clean a wool rug that Id neglected for awhile....an unknown stain and frayed where my cat had clawed it. The rug came out looking great. Im really pleased.

An
Review №58

Cant recommend strongly enough! They took my very soiled rug and made it look brand new. Got out stains that I thought would never go away

st
Review №59

Excellent facility with years of experience in doing a good job.

Le
Review №60

We have had our small and large oriental rugs cleaned here for years due to the excellent care and warm, knowledgable service that Randy & team provide. All are generous with sharing their knowledge of and enthusiasm for oriental rugs, as well as, being very accomodating with pick up and delivery, if needed.

Ma
Review №61

Our two rugs look absolutely beautiful after their cleaning by the very knowledgeable staff at Renaissance Rug Cleaning. We are very pleased with the results.

Je
Review №62

Renaissance was recommended to us and the first 2 rugs we took in came out so clean and soft and beautiful, that we ended up taking in every rug and kilim we own. They did wonderful work and are very knowledgeable.

Re
Review №63

As a dealer and collector, there are few people I would trust to wash my rugs and textiles. Randy is the clear exception. He is knowledgeable in all aspects of rug cleaning and can be counted on to do excellent work.

Pe
Review №64

Had our rug recently cleaned and could not be happier. Renaissance picked the rug up and delivered it back looking brand new. They were also able to remove a couple of stains and some damage from cat claws. Highly recommended!

TI
Review №65

Wonderful rug care, friendly and expert staff.

Kr
Review №66

I take my Moroccan rugs here to be cleaned and these guys are fantastic!

Ma
Review №67

Your rugs are in great hands with Renaissnce. They are knowledgeable, reliable and great to do business with.

Em
Review №68

Expert rug cleaners. Randy Hyde knows more about rugs, rug repair and rug cleaning than anyone Ive ever met. If you have a rug that has soil, urine or stains or color bleed, bring it to Renaissance Rug Cleaning. Youll be glad you did.

Al
Review №69

Took care of doggie throw-up/poop - old rug looks like new! These folks really care about your rug. totally Portland ! ; )

Sh
Review №70

They do an excellent job on oriental carpets

Kh
Review №71

I have known Randy Hyde of Renaissance Rug Cleaning, Inc. He is a real rug expert and I trust and recommend him very much.

Ro
Review №72

I highly recommend Randy and the Renaissance Team. They are the most knowledgable Rug Cleaners in the area!

Mi
Review №73

Spendy but they get the job done!

Da
Review №74

Am repeatedly overwhelmed by the courtesy and care given to the rugs I have cleaned by Randy and Val.

Mi
Review №75

Look no further, these people are the best !

Ba
Review №76

Randy is a skilled Rug Washer

Rh
Review №77

This is a wonderful, family owned business. They use a non-toxic process to clean rugs, and are very friendly and easy to work with. The colors in the oriental recently inherited from my mother really pop after cleaning. Highly recommended!

Information
100 Photos
77 Comments
5 Rating
  • Address:1926 SE 10th Ave, Portland, OR 97214, United States
  • Site:https://www.renaissancerugportland.com/
  • Phone:+1 503-963-8565
Categories
  • Carpet cleaning service
  • Oriental rug store
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:9:30am–5:30pm
  • Wednesday:9:30am–5:30pm
  • Thursday:9:30am–5:30pm
  • Friday:9:30am–5:30pm
  • Saturday:9:30am–5:30pm
  • Sunday:Closed
Service options
  • Online estimates:Yes
  • On-site services:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Women-led:Yes
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