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Bone Dry Carpet Cleaning
1967 Congress St, Portland, ME 04102, United States
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Ma
Review №1

I had three bedroom carpets done, plus a huge office, two hallways and three area rugs. All came out clean and fresh. I had a couple of stains which they made disappear. The amazing thing was I have white carpet in one bedroom. It hasn’t looked white for years. Brittany, Crystal and Nikki made it white again. I was so amazed! I highly recommend this company for carpet cleaning.

Te
Review №2

We just had Kirk from Bone Dry clean our mothers carpets in her apartment! They were quick to get us scheduled. Kirk was punctual, prepared and very professional. We are extremely happy with the cleaning! Definitely will recommend!

Sy
Review №3

Very impressed with the outcome of services!!!! Brittany and Crystal were outstanding workers and did the job above and beyond. Highly recommend to others 😄

Pa
Review №4

Kirk and Brittany couldnt have been nicer to deal with, and they did a great job on a stained bedroom carpet and an area rug. i would highly recommend them.

Ka
Review №5

Very happy with all aspects of this service. Our area rugs looked brand new. Brittney did an amazing job!!

Fa
Review №6

The Bone Dry Carpet Cleaning crew was beyond accommodating. I had to reschedule a few times and they rescheduled each time with no complaints. Once at the location they were thorough and professional. I highly recommend them!

Ty
Review №7

Best carpet cleaning in Southern Maine! Highly recommend!

Er
Review №8

Was so friendly and easy to work with! I had an old area rug in storage I needed to get cleaned and the drop off, pick up, and really quick turn around time (even over the week of Christmas!) went so smoothly. Really appreciate working with them and will keep my rugs cleaner with their service.

Do
Review №9

We frantically called Bone Dry Carpet Cleaning to help with a pet stain. They worked us into their schedule, were very kind and professional, and did an amazing job! The stain, which they initially thought would be difficult to remove, is barely noticeable. Thank you so much!

Ka
Review №10

The wonderful staff of Bone Dry Carpet Cleaning havent even left my driveway yet!! I needed to immediately share how truly awesome this company is and its staff are!! They were responsive, communicative, extremely prompt, professional, skillful and super friendly!! Thank you, Bone Dry Carpet Cleaning!!

Na
Review №11

Crystal, Kurt and Jeff were fabulous. I highly recommend them. They were friendly, proud of their work and did an exceptional job. I’d hire them back in a heartbeat.

Ph
Review №12

Brittany and Crystal did a wonderful job on both my wool and synthetic carpets yesterday. This is my third time using Bone Dry to clean carpets throughout the house. I appreciated having Brittany back again.Hard to believe I didn’t need to leave windows open nor fans gong for final drying. Truly bone dry!I highly recommend them.

El
Review №13

We have been using Bone Dry Carpet Cleaning for over a year now and LOVE their service. We find that dropping off and picking up our rugs is so easy and convenient with the trailer. Bone Dry has gotten our rugs done in an efficient time with excellent quality of work. Our sweet black lab has had more than a few accidents on our rugs and they always come back looking good as new. Lastly, the customer service and kindness that these folks show us as returning customers is exceptional. I highly recommend Bone Dry!

Th
Review №14

This companys strong google reviews motivated me to hire them. They did an excellent job! Good communication at each step. Had them do stairs, hall and one bedroom. The carpet was quite soiled in places, and it looks new now. I will use them again for sure.

Ph
Review №15

Brittany and Crystal had a cancellation and squeezed me in on a days notice....My place was a very hard job for them.... Lived in for 15* yrs.... They worked their butts off for me.... Great company hard working people!!!! Thank You

Ly
Review №16

The best carpet cleaning service ever!!! I cant say enough good about this company. My 14 year old light beige hallway carpet gets heavy traffic as it connects the front door to the kitchen, living room, and upstairs level plus we have 2 long haired cats and a yellow lab mix that sheds so much she should be bald. The carpet looked more brown than beige, there were stains that I thought were permanent and the nap was flattened. Jeff and his crew worked really hard and made that carpet look like new.again. I was amazed!. Jeff only uses organic products because he is concerned for the well being of both people and pets. He and his employees were professional but very personable. I used one of the big national companies last year. They couldnt get the stains out and the carpet didnt look half as good as it does now. If you are thinking of having your carpets cleaned, call Jeff at Bone Dry Carpet Cleaning. Their prices are reasonable, their work is meticulous and .they are just nice people. It doesnt get any better than that.

De
Review №17

Highly recommended. They did a great job with our two rugs - one a nice, imported wool rug and one an inexpensive, synthetic fiber rug. Both came back looking better than ever, and they were ready in just a week, as promised. Plus the owners are really nice - a pleasure to do business with.

Ji
Review №18

AMAZING!!! I was told I needed new carpets, but I heard so many great things about Bone Dry, I thought I should give them a try first. These guys are the best! My rugs looked amazing!!! They looked almost new after then were cleaned. (I had stepped on a tube of red acrylic paint years prior, and it covered my floor. Somehow they even managed to remove 99% of that!) And the price, you cant beat their price! Highly recommended!

Rj
Review №19

Jeff got back to me within hours of my email, and offered a very economical price. He and Larry were prompt, friendly, and very conscientious. They explained what they were doing and then got it done. Jeff really loves his job and takes pride in his work, and the results were dramatic! I have a very light carpet and a very active household (2 boys), so I had no idea how much he could accomplish. The carpet looks great, and I am very pleased! Even my entryway stairs are clean and fresh. I definitely recommend Bone Dry!Review #2: We were moving into a new home, and decided last minute to have the bedroom carpets cleaned. Jeff squeezed us into a very busy Friday so that our bedrooms would be fresh and clean before moving in! He did a great job, and now I am not concerned when my son tells me his carpet feels soft on his face. Thanks again, Jeff.

Hi
Review №20

Brittany and Jeff were so wonderful! They moved things around to come on short notice, and did an amazing job. Our carpeting looks brand new now. It’s made everything look brighter and clean. I would absolutely recommend them to anyone. They do great work but they’re also just genuinely awesome people.

Ju
Review №21

Bone Dry is absolutely amazing and magical! When I saw that my dog had been sick on my new beige couch I thought it would be impossible for it to ever look clean again. I called Brittany at Bone Dry and she very quickly set up an arrival time for them to come clean it. They kept me updated as to their arrival and were super nice throughout the cleaning process.....and the couch looks NEW again! Unbelievable. I think Jeff is a magician with his cleaning machines! I am so very happy with, and more than satisfied by, Bone Dry. I highly recommend them!

Ca
Review №22

Update: Had Bone Dry come and do my carpets and upholstery again, about a year and a half after the first time. I have nothing but good things to say about them and the work they do! Thanks to their help, we are ready to seal ourselves in for a long Maine winter! So glad they are available during the pandemic; they use all precautions so don’t worry about that at all. They are safe and, as I said before, professional, courteous, friendly—just all around nice folks, and those are the kind of businesses and people we want to support, now and always. Thank you Jeff for another job well done!

Co
Review №23

I would highly recommend Bone Dry! They did such a great job on the carpet in my apartment. They were very professional, and went above and beyond to accommodate my schedule, and did a great (and fast) job cleaning the carpets. My carpets were as good as new once they left! I was moving into my apartment at the time, and they even helped me bring a load of boxes up to the apartment. I highly recommend Bone Dry!!

Su
Review №24

The crew just left and we couldnt be happier. Brittany and Crystal (?) were amazing. Efficient, polite and meticulous. They used shoe covers from the minute they walked in and even provided me with a pair to review the carpets when they were finished. This is our second job with them and we would not hesitate to recommend Jeff and his team

Ca
Review №25

Jeff and his team do an INCREDIBLE job. Talk about going above and beyond! Jeff is great at communicating... he gave me details about the cleaning, and event sent pictures while the crew was there. Our not so nice looking carpet looked BRAND new after they were done! Their prices are extremely reasonable, especially when compared to the outstanding results they produce. Will definitely be contacting them for more services in the future!

Ka
Review №26

Absolutely the best people you want! They were so fast, efficient, professional, extremely friendly and fun! I highly recommend them for all your junk and recycling removal needs. I would hire them again in a heartbeat!

BJ
Review №27

I am never disappointed with Bone Dry Carpet Cleaning. Fast, friendly and my rugs look and smell like new! they have saved my rugs at affordable prices. my dog sometimes makes mistakes! :-(

Ju
Review №28

After we had children we decided it would be best to tear up our carpets. We priced out hardwood and decided to have the carpets professionally cleaned. I chose to use Jeff because a friend recommended him and the organic process he offers. That was very important with two young children. I was blown away at how great of a job Jeff and his team did. On top of that they were so friendly. Couldnt ask for a better experience! Dont even hesitate.... Just call the best! Thank you Jeff!

Be
Review №29

I just had my 20 something year old carpet cleaned by Jeff and his delightful assistant.This carpet now has new life and I feel much less driven to replace it. The pet stains areeither gone or very minimized. These guys completely live up to all the descriptions in their advertising. I will definitely use this company again.

Va
Review №30

I have used Bone Dry for my personal needs and we use them at work. I work for a large apartment complex, with over 419 units. Jeff and his crew ALWAYS go above and beyond to exceed our expectations. The jobs are always completed on time (if not early) and done to our satisfaction. If we ever need him in a pinch, he is always there and never tells us no. We refer him to people and he is always courteous and thorough. I highly recommend this company for any of your carpet or cleaning needs. You will not be disappointed. :)

Em
Review №31

I couldnt be happier with our recent carpet cleaning thanks to Bone Dry! From my first phone call inquiring about their rates they were friendly, helpful, available quickly and flexible to my schedule. Their team was so friendly when they came to the house, and they worked quickly but carefully to ensure the best possible clean for our needs. We were in the process of preparing our house for a newborn, and they were extra thoughtful about the products used and how they used them during the cleaning, while also making sure our rugs were cleaned thoroughly. They clearly care about the work theyre doing, and truly want to do the best job possible, all with very fair and reasonable rates!I absolutely recommend Bone Dry, and we will absolutely use them again in the future.

Ka
Review №32

Brittany responded to me within minutes of submitting my inquiry. I cannot say enough wonderful things about my experience with this company. They were informative, affordable, prompt, and very kind. They even cleaned my entry way rug and gave me some tips on my dryer vent. Nicest people in the world. Carpet looks fantastic! Thanks Jeff and Brittany!!

Ju
Review №33

I am absolutely amazed at how beautiful my carpets look! Its almost the same feeling I had when the carpets were new! Jeff and Jason cleaned the wall to wall carpeting and several area rugs. I did not have high expectations. Weve had the carpets cleaned in the past by various companies and each time, they looked better, but soon after, the same stains and worn out look returned. We have some problem areas due to pets and active teens. We almost threw out one of the area rugs because it looked so bad. Jeff said he could bring it back to life and I cannot express how impressed I am with the fresh like new look it has from the cleaning. He cleaned it multiple times until it was clean and did the same with all problem areas. I cannot express enough how pleased I am with this service. Jeff seemed genuinely interested and invested in the service. He even offered to take the area rugs to his business in order to put more time into the cleaning process. Then he contacted me to give an update and let me know when they would be returned. Bone Dry carpet cleaning provides excellent customer service and carpet cleaning. I highly recommend this company!

Je
Review №34

We just had our basement rug cleaned and it looks fantastic! Jeff and his crew were very outgoing, friendly, and knowledgeable. They took an old rug and brought it back to life. They arrived when promised, kept us up to date on the progress, and even let our 6 year old son help. I highly recommend this company.

St
Review №35

Bone Dry is HIGH quality cleaning with prompt and professional service. Jeff has cleaned our carpets twice and saved two of our rugs from water damage. He is personable and super hardworking, exceeding all my service and cleaning expectations! I highly recommend Jeff and his team.

Em
Review №36

Bone Dry Carpet Cleaning is a great company, they’re great at communication, friendly but professional. I was kept updated through the whole process via text and was also sent pictures of the finished product. Thank you Jeff and thank you Brittany and Crystal for making my carpet look brand new again! I couldn’t be happier!

Ri
Review №37

Jeff and Joel cleaned carpet and upholstery in our home and did a terrific job. I loved the fact that they were very detailed and particular about their work. They took pride in seeing that the job was done thoroughly and with safe products. They took extra care to protect furniture, floors, and walls. These guys are true professionals - I made a good choice hiring this company.

Me
Review №38

Bone Dry is very professional, personable, and does an awesome job!! You dont have to look any further! I highly recommend them. The staff is awesome and they are extremely reasonably priced!! Sincerely, Melanie Johnson

Jo
Review №39

These guys are courteous, professional and very friendly. Jeff returned my call within minutes and provided me with a competitive, on site quote and service the next day. Their service is unmatched.Jeff and his team are great people. I couldnt be happier with the job they did. Theres not much more you could ask for.

ry
Review №40

Very professional team that is always willing to go above and beyond for the customer. Ive used there services a few times and always get outstanding results! The crew is very friendly and is to communicate with. Would highly recommend to anyone!!!

Ød
Review №41

They did an excellent job on the carpets in my house, got out some difficult stains. Staff was polite, friendly and professional. Im going to start using them for regular house cleaning as well. Highly recommend!!!

Ka
Review №42

Bone Dry was a very professional and efficient carpet company. Not only did they do an excellent job on the carpets, they were also very reasonably priced. Joel is an incredibly hard working guy! Doug Hyden (The owner) was very thorough in explaining the cleaning process. They were also very accommodating to a last minute request to clean a mattress, that I was selling. Bone Dry is a great company and I would greatly recommend their services!

Je
Review №43

Bought a 20 year old house, just wanted the place cleaned up. Called and came out with a real good estimate. The carpet looks like I bought brand new carpet, I am still amazed how great they did. I love you and the team Jeff

Ca
Review №44

Bone Dry was able to clean our carpets immediately when we called. They were professional, knowledgeable, and efficient. The before and after difference was amazing; the price was competitive and affordable! Thanks so very much!

Cr
Review №45

Amazing! Friendly individuals, Excellent quality work!Animal & children courteous environment!Highly recommended!

yo
Review №46

Jeff and his crew did an excellent job rejuvinating the carpets and are rugs in my home office. I was exceptionally pleased with the professional manner and speed of service of the crew. They even managed to get a stain out of my rug thats been there longer than i can remember. Thanks again guys

Su
Review №47

What an amazing job these professionals did on my carpet! I thought I was going to have to replace the carpet but decided to try Bone Dry Carpet cleaning on the off chance it would help. I am so glad I did. The carpet looks fresh and bright and new. This service will extend the life of your carpet thereby saving you money in the long run. Plus, they are such nice people, and hard workers. They fit me in to their busy schedule on short notice. And dont miss out on the tile and grout cleaning. Do yourself a favor and have them do it. Its worth every penny.

Jo
Review №48

Jeff and his team were prompt, courteous, professional and very thorough. He made the recovery from an unfortunate basement flooding situation relatively painless, always respectful of my space, mindful of my schedule and upfront about the cost. I recommend them highly and wouldnt hesitate to call again should the need ever arise.

Sc
Review №49

Used this service to have the rugs in my house cleaned. Was very pleased with the work! They are very professional and efficent with great customer service. The quality was beyond my expectations and its clear they care about the finished product.

La
Review №50

If all my experiences with businesses were as wonderful as this, I would be a very content consumer. Jeff and his staff are concerned about doing the best job possible. In fact, I suggested that he share his skills at customer relations. I will not hesitate at all to hire Bone Dry again.

Ji
Review №51

I cant begin to tell you how happy i am with the service and results of Bone Dry. Jeff is a great communicator, lets you know right when he will arrive and you can not beat their pricing.The carpeting I needed cleaned was in an apartment I am moving into and it smelled horrible of wet dog. Jeff did his magic and he even came back to do the carpet once more before my move in date to make sure it was perfect. Jeff and Brittany make a great team and this is how every business should treat there customers..Well done Bone Dry!! Thanks you sooooo much.

Ba
Review №52

Did a great job! Guys were polite, cared about my animals and children, and were very thorough. They made my old carpet in my room look awesome! Bone Dry Rocks!

Di
Review №53

Jeff was very welcoming and got right to work! On top of being one of the friendly-ist people I know, he got all of the stains out of our brand new carpet. I would highly recommend Bone Dry Carpet Cleaning to anyone looking for cleaning to their carpets! Thanks again Jeff!!- Diane

Ni
Review №54

Bone Dry definitely gets 5 stars in my book. Ive used their services twice now both were pretty severe cases I was honestly worried that I would just waste my money and have my carpets still look the same. However time and time again they arrived promptly and finished the job quickly. And they didnt miss a spot. While they were working I overheared Jeff the owner say something that made me feel secure in their hands, always do more never less. Overall their services is very good they are timely and very friendly.

Am
Review №55

Jeff and his assistant were incredibly nice guys. He gave me a same day quote for services and I found that the prices were competitive and affordable. They went above and beyond to put a smile on my face. They did a great job cleaning my carpet and tile floors. I couldnt be happier. I would recommend them to anyone and will! Thanks Jeff! :)

Al
Review №56

Very professional and excellent job! Britney was very thorough and made my carpet look and smell new again. If you need your carpet cleaned, theyre the ones to call!

Ni
Review №57

My carpets look and smell amazing! Thank you Jeff & Brittany for doing such a great job and being so accommodating. You guys rock!

Am
Review №58

Jeff and Ashlynn were awesome! They were extremely helpful and were so kind to help me out when my vacuum broke.... They were so good to use pet friendly products to keep my cat safe and that being said, they were able to get some rather tough stains out of the carpet. I love the fact they use safe products and they dont smell like chemicals. I will be calling them next time I need the carpets done and highly recommend them to anyone who wants to help a local business owned by an incredibly kind person. Thank you Jeff!

da
Review №59

I recommend Bone Dry to anyone who thinks that they may need to replace there carpets. They are amazing other carpet companies left my carpets soaked with Bone Dry my carpets came out amazing and they were Dry with in a couple hours. Thank you Bone Dry Carpet Cleaning.

Gr
Review №60

Im a little shocked....I could not be happier. I thought for sure I would need to buy new carpets...nope, they came out looking brand new and this included several pet stains. I would highly recommend calling these guys. They are fast, professional and they do a great job. Give them a call, you will not be disappointed!-Greg from Scarborough Maine.

As
Review №61

Jeff is great at what he does! I will for sure have him clean for me anytime. He gets right to work but yet still makes sure he gets to know his clients. Loved that he went over all the carpets after to make sure they were perfect!

Re
Review №62

Jeff was great! Very honest, funny, and made us feel great about the process.

Mi
Review №63

Bone Dry has saved my carpets from kids, vomit and pets stains more times than I can count. Jeff leaves my carpets looking like new and has worked miracles.Jeff is a great service provider. Hes very clear on what hes going to do and when hes going to be there. You can count on Jeff.

Ro
Review №64

Well, I am one of the most critical people you will meet, I am a scientist, doctor, and if they had marketed this carpet cleaning service to me, I would not have believed it.Literally, we were looking at REPLACING 90% of our carpets, they had not been professionally cleaned in 12 years, and with 4 kids, 2 dogs, and 2 cats, you can imagine their condition (I thought irreparable).After they were done, both my wife and I were STUNNED, literally speechless, we even laughed about how much were almost about to spend on new carpets, so talking about money well spent, you cannot go wrong with this service and the price!

Ol
Review №65

Did a great job on my carpets. (This was the first time I had them cleaned, and they need it badly!) Friendly and comprehensive service. Since I dont know how long it takes for carpets to dry done by other cleaning services, I cant compare. It didnt take long, but it wasnt zero drying time either. It took a day for most of them to be dry (overnight). Just helping you have realistic expectations, not complaining.

Ma
Review №66

Excellent, the best. Great team Brittany and Jeff. Personable, hard working, punctual. Bright, clean and happy rugs!

Ki
Review №67

I just had Bone Dry Carpet Cleaning come to my house today and do my couch and tile and grout. I am amazed at the results!!!. The staff was friendly and polite. They wore booties and used mats at the entrance way. I have some hardwood floors at my entrance and they even cleaned those on their way out where they were walking. The couch came out great and looks like new and I didnt even know how dirty my grout was until they cleaned it. I was completely impressed by this company and would highly recommend.

Er
Review №68

I had a rug on my hands for which I didnt know the real value. Jeff told me exactly what it was and a rough estimate of what it was worth. When my rug was not able to be picked up at the agreed upon time, an extra service was added at no charge! I am definitely looking forward to having them return to clean my wall-to-wall carpets!

Jo
Review №69

Hands down, the best carpet cleaning company in Greater Portland. Rugs look brand new. They have carpet cleaning down pat.

Ma
Review №70

Jeff is very professional and accommodating. I was extremely pleased with the results of his carpet cleaning as well as the reasonable price! My house was newly built 8 years ago and I have never had the carpets cleaned until today. I was amazed at his ability to get out random stains that had accumulated over the years. My carpet smells fresher than the day I bought it and practically looks new again. These days it is hard to find someone who will get the job done right - I will definitely be recommending Bone Dry Carpet Cleaning and using his service again. Thank you! Matt

No
Review №71

Very knowledgeable and helpful. 5/5, would highly recommend!Thank you!

Mi
Review №72

Jeff was fantastic. He was professional, easy to talk to, and came prepared with any solution needed for taking care of some carpet stains. I highly recommend him and his team.

Da
Review №73

Jeff is wonderful. Very detailed and communicates very well. He is a pleasure to work with. Thank you.

La
Review №74

Jeff was a life-saver. The night before I was about to leave for a trip the dog got sick on my housemates couch. I had a short amount of time to deal with it, but Bone Dry Carpet Cleaning graciously squeezed me in. It was a delicate job well done. Thanks, Jeff!

Ca
Review №75

Jeff And Brittany thank you so much for getting to me so quickly and taking care of The situation at my apartment building. The hall and stairway look and smell better than they ever have!

El
Review №76

Jeff and Jared were at my house this morning and did a fantastic job on my wool carpet! I only wish I had called them before I used a couple different cleaners on my own to get out some stains, which actually made the stains much worse. They worked diligently and the carpet looks SO MUCH BETTER!Not only did they do a great job, they were super friendly and seemed to take such pride in what they do. Jeff even told me to give him a call if I get another stain on my carpet and hell stop by when hes in the neighborhood and treat it for me.I HIGHLY recommend Bone Dry Carpet Cleaning. You just cant go wrong hiring these two great guys!Liz

Ta
Review №77

Incredibly professional and friendly crew. So much so that after meeting them my neighbors were upset they didnt have carpets for them to clean! Would recommend them in a heart beat.

Al
Review №78

I contacted 4 different carpet cleaners due to a water stain from a plumbing leak. After sending pictures of the stain, I had 2 different companies tell me they wouldnt even bother trying to remove the water stain since these stains are very challenging. Jeff, from Bone Dry and a helper, accepted the challenge and left the carpet stain free!! Our place is now ready to place on the market! Thank you jeff :)

Er
Review №79

Bone dry is excellent! Ive had my carpets cleaned by other companies are I was left with soaked carpets and stains that came back.bone dry uses low moisture technology . my carpets were dry in one hour and all stains were gone.I will recommend bone dry to everyone.

Mi
Review №80

Excellent company that takes pride in their work! Thank you Bone Dry Carpet Cleaning

Ha
Review №81

Friendly workers, perfectly cleaned carpets. My go to every time I move out of an apartment!

Br
Review №82

Great people, great company, and stewards of the environment!

Ca
Review №83

They did a great Job.

La
Review №84

Very professional.

Ja
Review №85

Our office, Downeast Acupuncture, used Bone Dry Carpet Cleaning recently at our new office location. They did an excellent job. Explained the process, the tool, s and cleaners that they used very well. Crystal and Brittany did a phenomenal job at our office. I would hands down recommended this company and its employees with the highest degree of satisfaction.

Information
23 Photos
85 Comments
5 Rating
  • Address:1967 Congress St, Portland, ME 04102, United States
  • Site:http://www.bonedrycarpet.com/
  • Phone:+1 207-400-2387
Categories
  • Carpet cleaning service
  • Cleaning service
Working hours
  • Monday:Closed
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:10am–1pm
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