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Browns Parkrose Point S Tire & Auto
12030 NE Sandy Blvd, Portland, OR 97220, United States
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Comments
Av
Review №1

Thank you for your outstanding service. I’ve been a customer for nearly 30 years. I appreciate your knowledge your professionalism and the fact that you didn’t roll your eyes when I was Geeking Out over my new tires.

Ke
Review №2

This is a great shop to use. I was in for a suspension check on an older truck and they didnt try to sell me anything. They just advised me of potential FUTURE problems common to my vehicle. They are definitely knowledgeable and professional. I will recommend this place to people I know.

Sc
Review №3

I go there often services good when they quote you theyre usually right on right on the price of the quote they give you so Im always happy with that but yeah good service

ak
Review №4

Great experience at this location, great management and very friendly staff. Definitely Im going back to get my new tires and will recommend this shop to everyone I know. Thank you for taking care of my vehicle when I stopped by to fix my tire. I was vey happy when I left and promised to go back again. Thank you so much.

su
Review №5

This is our neighborhood tire shop and staff treat us like great neighbors...not just next in line. Friendly, reasonably priced, accommodating, clean and hospitable waiting area and, of course, excellent work. Overall, great place to do business. I prefer parkrose point S over other competitors for the sensible and friendly customer service.

ci
Review №6

I had gone to Les Schwab on Mill Plain Avenue for my vehicle’s needs but the last time I went there the service guy lied to me about what was needed for my truck. So I went to Brown’s and they were honest with me and have been every time I’ve needed services. It is becoming more and more rare for honest workmanship these days but Browns has and continues to deliver high quality work and integrity. I don’t take my vehicle s anywhere else.

an
Review №7

They have been great fixing my tiresHere is a pic of the last tire the fixedI would never go anywhere else forTies

to
Review №8

They are the best ever..friendly,helpful,fast and know what they are talking about! Kelly and the team are GREAT!! THANKS SO MUCH!

Do
Review №9

Feeling really good about these guys. I been needing tires and didnt want to go that les guy but couldnt get no one to recommended a place. so tried these guys on a whim and although we havent finished the deal yet Im very pleased with the experience and the deal they offered

Kr
Review №10

My family has been using them for at least 20 years. Always a great price and the friendliest staff around. I highly recommend them!!

Da
Review №11

Another great round of annual service to both vehicles. Can’t beat the passport book value. Paid for itself three times over. Excellent service. Thanks Kelly, Stewart and Crew. Always a 5 star rreview.

Ma
Review №12

Got me right in and out for a quick tire change. Didnt have issues that the big box stores have sometimes.

Gr
Review №13

Those guys over there are awesome they take there time on your vehicle and I like the way they explain everything about your car and they are very respectful

Ta
Review №14

These guys are the best I told me about an hour ended up be30 minuets

Fr
Review №15

Fantastic service! Fast reliable, very friendly and knowledgeable along with being very professional. I purchased a set of tires for my toyota pickup, and I definitely will be purchasing from them again for my other three vehicles when needed.

Ca
Review №16

Very trustworthy, and experienced. I highly recommend 👌

Na
Review №17

If ever you could feel good about spending $700+ for a new set of tires, this would be the place! I know I’m not alone in disliking the need for new tires (they are necessary)... This S Point location makes the experience amazing. I have come in a few times over the years for different things, and I have seriously never had a bad experience. Never! Thank you for always having good vibes. Like everyone, seriously everyone is so nice!

le
Review №18

I have been coming there for over 16 yrs. Car @ pu..they gave me the best answer for tires I should have for my driving I do..always help with low tires , batteries. Breaks ..other car needs..very pleasant people to help out..Thank you for your service you guys do..😀

Ar
Review №19

Outstanding customer service I have never been disappointed with any issues I have brought to them. Would not think of going to a competitor.

de
Review №20

Good clean place. Its a pleasure dealing with professionals.

Ch
Review №21

My husband and I love the attention and service that we receive every time we come in! Kelli and his staff are so friendly, personable and above all else, we know that we are getting an honest and accurate diagnosis on our vehicles! Brown’s Tires has been a strong pillar in the community and they are the exact reason why supporting local feels so great! HIGHLY RECOMMEND!!

Ma
Review №22

Amazing service, honest and ethical. Above and beyond that during this latest storm their guys were outside digging people out helping people get unstuck just an amazing group of people!

Co
Review №23

As someone who restores old tools,cast iron skillets,and Tonka toys on my Youtube Channel called COOL RESTORATIONS I find this shop to be a great fit for me. Even though I do $20 Giveaways on my channel after every video I post, and its hard to impress me! I still have to admit that this shop also gives great deals! They are very friendly and get the work done right and fast!

Bo
Review №24

These guys are something else! (in a very good way)! I have been to see them 4 times in the last 6 months for different reasons, twice for a flat tire, once for 2 new tires and once for an alignment and bearing pack.Every time I am treated like a king and they work so fast it seems like a Pit Stop!Its a pleasure to deal with professionals like these people! Go see em!

ch
Review №25

Been doing business with the Browns for 16 years great place to go to. Recently had some work done on my 2010 SS Camaro

Ji
Review №26

Browns is a landmark in Portland. For over 40 years the Brown family has been exemplary in providing great service. I strongly recommend them!James Stock

jo
Review №27

The Staff at Bob Browns Always Go Out of Their Way Too Welcome You.They Are Very Courteous, And I Would Highly Recommend Them.

Ch
Review №28

The people working were polite and professional. They sold me a warranty without mentioning that I was buying it, which I didnt love. Im not sure if thats customary in the industry or not. Even so, the warranty seems to be a reasonable value so Im glad to have it.

Ch
Review №29

I called for tires they did not have and they had me in by the next morning with my tires ready to go. Being my main work truck for my landscaping company it was a blessing to have such a quick and painless process. They also completed an alignment on my duramax and it rides smoother and straighter then ever before. Big thank you to Kelly and the guys at browns point s tires. You guys run a tight ship!

T
Review №30

Needed new tires BAD! Showed up 15 min before they closed and they still helped me out will be going back for future work.

Tr
Review №31

All of the guys who work here always give me great service and are honest good souls. I have depended on them for 3 years to keep my car in good shape and they always deliver!

ND
Review №32

I had a leaking tire and got in the same day during the worst of the smoke in the air and the shop was closing early to respect the employees. I was helped in good time and the tire repair was done by the time expected. The price was very fair and much cheaper that Jiffy Lube, Les Schwab, or a private auto shop.

Ir
Review №33

This is the only place I trust with my car! They always do a great job and make sure you are in the best of hands!

Gr
Review №34

Great local shop that takes care of the cats for me.

Da
Review №35

My father Darnell Lucas. Has been going to s point trying to get a noise fix in his car. He has had shocks replace with new ones. Motor mount changed. Ball points changed. Bought new tires. 2 out of the 4 new tires he bought had to be replaced and even though theres a warranty on everything they work on for you. They still charged him an additional $100 for fix 2 of the tires he just bought.The list goes on. He has spent over $5000 and one of his tires wiggles over the speed of 65MPH and he still has the knock noise.Extremely disappointed with the investment with a point.

ch
Review №36

I have been taking my truck here for years now and they always take care of me. They do great work and have been the only thing keeping my truck alive!!!

Da
Review №37

The service has always been excellent! Appreciate the crew. Signs Now Thanks you

Ca
Review №38

Good service. I will definitely go back.Thank you

Ju
Review №39

I went into Point S at Parkrose today, because I had a tire light on and many different lights activated on my dash. I was provided prompt service and I was treated with respect and problems with my car were explained in detail. I was impressed with the mechanic, Adam, who came out to the lobby to speak to me personally. He answered many questions for me and explained the concerns with my car in language that I could understand. He assured me that my car was safe to drive. Adam provided amazing customer service. Give this man a raise.

su
Review №40

I’ve been taking my vehicles here for service for a long time and they always go above and beyond !Great customer service !

A.
Review №41

After 8 years of servicing my car here - Kelly & Stuart are the most reliable, dedicated and hardworking car & tire service professionals I have come across. I never see them able to take a breather after my many visits and they maintain a humorous approach and calm demeanor during non-stop pressure. They manage their team well and know I will be well taken care of. Thanks for all you guys do! And the popcorn :)

Ji
Review №42

Only place we take our cars. They’re honest, reliably great work and friendly!

Ni
Review №43

Amazing shape. Friendly, affordable and amazing customer service. A great little shop in the neighborhood.

Ma
Review №44

Easily the best experiences Ive had for tire shops in Portland. Knowledgeable and friendly people doing good work. When my car needs tires, alignment, etc... I know itll be done right.

Ju
Review №45

I got an alignment done here a week ago. Well they did the alignment and thats it. They said everything was good. Turns out I need outter tie rods. I had to firgure this out myself. Their website states that if you need any alignment parts or if they are worn out they would let me know. I feel they have no concern for my safety. How do you align a car without noticing it needs tie rods? I went here because of all the amazing reviews. Im very disappointed.

Ty
Review №46

Friendly fast dependable! That Wes what I got when I hade my front end done on my dodge 2500 truck! Go where you get value Brown park rose point- S they got ya !!!

T
Review №47

Best tire shop around. Super friendly and knowledgeable staff. Ill never go to another tire store again. Great job guys.

Sc
Review №48

Ive been getting my tires and wheels here for years, back when it was Bob Brown Tires.( Some of the same employees are still there ) Recently priced out custom rims for my 68 Firebird and they were extremely fair on the quote, but there service is top notch which is way worth any price difference from their competitors.

Aa
Review №49

The service they provided was prompt and efficient. I was quite pleased. If you want great service at a fair price, go to Browns Parkrose Point S Tire.We had an unexpected problem with our suspension and even the dealership have us the run-around. We called Browns Parkrose Point S Tires and they scheduled us right away. We brought the car in at 8am and were out of there by 11am. Great service, great fix and great timing. I highly recommend them if you want it done right and in a timely manner and at a fair price.

de
Review №50

They always fit me in and are very courteous and friendly..

Pa
Review №51

Nice people and fast service!!

Gr
Review №52

Lifelong customer. The finest in service and satisfaction!

Ma
Review №53

My daughter was having problems with one of the air pressure sensors and I didn’t have time to look at it. I sent her to Browns and they took great care of her. Fixed the issue and sent her on her way! Great service and a great team. That’s why I go to them with all of my vehicles.

Di
Review №54

Ive been here twice, and the customer service is outstanding. Theyre fast, and do a great job. I had a low tire pressure warning light, and the technician did the dunk test and didnt find a leak, so he took the tire off the rim to check the inside of the tire. Found nothing, so he remounted the tire, aired it up, reset the TPMS, AND CHARGED ME NOTHING! When I need tires, Im coming here. These folks are great.

Al
Review №55

I needed to check my front brakes and was removing lug nuts on the right front wheel when two of the four studs twisted off. I immediately called Brown’s to see if they could replace them. They were extremely busy, but were able to squeeze my car in and had it ready by 3:30p. I really appreciate their willingness and great attitude to get me going. Thanks for their help and reasonable charges.

to
Review №56

Very pleasant experience all the way around. We will definitely be back.

H
Review №57

Excellent service! They have the best prices in town and quick turnaround! They took care of me - from needing new tires and wheels. Thru also replaced my alternator that ended up being dead. I’m thankful I found them. I highly recommend this establishment!

Sm
Review №58

Theyre honest, polite, efficient and respectful. When I needed new tires they showed me the cracks in the old rubber and even let me know which ones were fine. Also, when WalMart cross-threaded my oil cap after an oil change they replaced the damaged cap, showed me how WalMart ruined it, for super cheap.

Cr
Review №59

I’ve been a long time customer and really appreciate their friendly & excellent service.

Ma
Review №60

Great Service. Easy to communicate with over the phone and set up my appointment. Dropped the car off for a quick fix along with an oil change. Had the car back in about an hours time. I work close by so I did not sit and wait but if you did they have a comfortable sitting area with magazines and a TV. Would recommend! Will be doing business with them again in the future.

An
Review №61

Great, friendly service. Reasonable rates. I dont believe they tried to sell me anything I didnt need. I will recommend them to my friends.

Al
Review №62

Where to start.? Ive been doing business there 20 some years, I never have had a bad experience. From thechoice of many brands of tires totheir outstanding service. Recently I needed a battery for a large V8 powered vehicle. Searched all over this city for a battery like l yuste to buy. IE. one witha warranty of 85 month. There all nowlowered to 36 months around the city. Not Browns Parkrose shop, they still sell real 85 month long term no maintenance batteries. I am again very pleased with this shop. In all the years, of multiple different services or repairs I have never had to return to this shopfor a come back. Things were repairedcorrectly the first time.Alan RohrPortland Oregon

Wi
Review №63

Excellent work quality that’s professionally delivered in a courteous friendly environment.

Kr
Review №64

We have been going to Bob Brown Tires for a decade or more for our tire needs. Recently we got 4 brand new tires for our Escalade, which were not cheap, over $1000. A few days later, one looked a little flat, so we took it in. Apparently the tube had been installed wrong and needed to be fixed. They did fix this for free, but it was a little alarming it had been done wrong to begin with.A week later, I took my car in for 4 new tires which was close to $700. The tire light was on immediately upon leaving. They stated it was a dead sensor and would be $240 to replace all 4 sensors. I chose not to replace the sensors since they said the tires were fine, just a faulty sensor. 2 weeks later, I had a flat. They said since I didnt get the extended warranty only the basic warranty, this flat wasnt covered and Id need to buy an entirely new tire. After 2 weeks!!!!!!Im a little sad, because this place I once trusted has completely lost my trust. I will need to find a new tire shop. I find it upsetting after buying 8 new tires here, both cars had problems, and my tire only lasted 2 weeks before it went flat, and they basically said tough luck.The crew there have always been nice and welcoming, but when I drop nearly $2k on a store in a month, I dont expect to have a flat tire that same month.Im not sure if changing hands or name had anything to do with it, but I would be weary of the work and the customer service here at this point.

Ja
Review №65

Have been coming here for years for good reason. Service is fast and staff are knowledgeable. They take time to clearly explain options and dont pressure you.

Ch
Review №66

Point S has on point service!👍

Ke
Review №67

Kelly always goes above and beyond. Couldn’t ask for better service.

El
Review №68

The got us in same day and had the two tires we needed in stock, only took 45 mins from walking in to leaving.

Ar
Review №69

Had my BMW 335d in over the weekend for an alignment. Outstanding work. Fast and great service! The alignment specialist is definitely a perfectionist.There’s also good Mexican food walking distance while you wait.

Bu
Review №70

Ive been going to Browns for years, and theyre consistently courteous, and as fast as they can manage to be. My most recent visit, they fixed a slow leak in a tire on a vehicle Id never brought to them before, and not only was it quick, but they refused to charge me for it. Its things like that that keep me coming back!

Bi
Review №71

We’ve been coming here since 2005. They are the best! Honest, fair prices, and excellent service. Kelly and crew and super knowledgeable. We would never consider going anywhere else for our vehicles.

Ri
Review №72

This Shop is Cool Place..and friendly PeopleI have been using this shop for years now

Se
Review №73

I had all four of my tires replaced and an oil change. It was all done in an hour and at a very good price. Definitely returning for future auto needs!

Do
Review №74

Browns was able to get the four tires I ordered and even showed me the dates of manufacture when I asked.

Ge
Review №75

I had just a short amount of time and wanted to see about getting a couple of tires replaced. They had my tires in stock, got me in right away and I was on my way quickly! Appreciate the friendly & fast service at this Point S. Been coming here for years...

Jo
Review №76

Called them to confirm theyd swap around tires and monitoring units. Dropped in on a Saturday and they had it done in a little less than 3 hours for a good price. They saved me money by reccomending I not balance. Everything is great.

Wa
Review №77

These guys were fast and friendly. I do love the popcorn machine they have. My girls and I ate like 3 bags until we felt guilty of eating too much. Next time 4 bags. They honored a coupon to rotate my tires and change my oil. Great price. I will now be taking my Infiniti there from now on and add my Kia to the oil change lineup.

Sh
Review №78

Very nice staff, pleasant and professional. Went for my Lyft certification and they took care of me with no issues in a timely manner.Only thing I was surprised at was the fact that we now have to pay $14.95 for the certification. No fault of Browns though, they said Lyft had just instituted it a few weeks earlier. Prior to today, Lyft had covered the fee.

La
Review №79

I was worried about one of my tires being low. Wow! Great customer service and very reassuring after checking all 4 tires. I appreciated knowing I was good to go.

Da
Review №80

First time i go to an Auto shop that they’re not trying to rip you off. I will give the full credit to Adam for being so honest with me. I will go back to this place for any services I need for my cars. Thank you Adam

Ma
Review №81

Excellent customer service, made sure we got the best deal for the best tire we could afford. Just awesome staff!!! Thank you guys again for servicing my Chevy Cruze RS.

Te
Review №82

I love this company for their honesty, quality of work, and excellent customer service. I have been a customer for years, and whether I am buying a set of tires, getting my oil changed, having major repairs, or stopping in with a quick question, I am never disappointed with their friendly service. I highly recommend them.

jo
Review №83

Browns is our go-to for car service for both our family vehicles. They always get us in quickly, with great service, plenty of pictures and explanation of work. Weve trusted them for years and see no reason that will change anytime soon.

Ma
Review №84

I’m giving them 5 stars because they know me by name name, their always super nice and professional. Thanks !

Da
Review №85

Been dealing with the guys at Bob Brown since 1987. These guys are the best in town and treat you right. Its great coming in every couple of years and seeing the same faces, time after time. You really get a chance to form a relationship with your tire guy. I trust these guys for everything on my cars & trucks. Happy to see them join forces with Tire Factory, it just ensures that the great guys Ive been working with for years, will be around for a lot longer.

Mo
Review №86

I have all my work done. The techs are very professional. They great work will explain the simplest things to you when needed. Stuart is the best.

Te
Review №87

Good people, good service!

ja
Review №88

I came in on a Saturday before closing. They fixed my flat tire. Staff was friendly, curious, and great customer service. Highly recommended them.

Jo
Review №89

I recently took my older Dodge Dakota pickup in for an alignment check. I had Browns Point S put new tires on it and hadnt had an alignment for some time. I left it there. They checked it and it needed an alignment so they did one. It was ready within a couple of hours.I have done business with Bob Brown Tires since I was a teenager, (which means since 1973?). They have alway served me and my family well! I love their Cooper Winter snowflake tires. We have used them for years on different vehicles for skiing and winter driving. Dont have to deal with studs either! A great local business to deal with!Jon Zurcher

Ch
Review №90

These people are extremely professional and their prices seem to be a little better than Les Schwab.

We
Review №91

The gang at Browns Point S take excellent care of meand my vehicles. Ive been there many times and will always return. Superior Service and knowledge

Aa
Review №92

I always appreciate that I can trust the folks at Brown’s to take care of my wife’s car just like family. The showroom is clean & comfortable, the work is done in a timely fashion & the prices are always reasonable. This is my “forever” tire & front end store! I did prefer the clean-shaven look that they used to have in the “olden-days”, though.

BY
Review №93

In response to your response to Gene Kelley’s review you might want to rethink your 4/32” assertion. State of Oregon legal requirement is 2/32” which coincidentally is the same depth every tire manufacturer puts the wear bar depth.And don’t even try making the argument that the tread is measured to the wear bars, because it’s not. It’s measured to the bottom of the tread groove as per federal law noted in the second picture in this review.

Mi
Review №94

Went for an oil change and tire rotation. They got to my car right on time. There is a comfortable waiting room with complementary water bottles. The bathroom was spotless. The smell of rubber is a bit overpowering but the service was excellent. I will continue using them.

Ju
Review №95

These guys always have something to do as well as something to fix, but they get it done professionally!Each time that I visited as a employee of my company or personally with my own vehicle, they responded to by having it ready and tip-top working order.Thank you guys for all the hard work you do!Hope to see you guys in the future for more repairs when it ready for it! 😁👍

Ja
Review №96

They know tires and sell the best ones on the market. Good and thorough customer service and their rates are competitive and often better than other shops. Theyve done our tires, alignment, brakes, wheel bearings, oil changes, etc. and weve been satisfied every time.

Te
Review №97

4 wheel alignment on my Jeep Heep.Fantastic service and very helpful with what I needed to keep my parts from waring out faster and lasting longer.

Ra
Review №98

Awesome place! Fast friendly service and a quick service with a friendly smile. Tasty tire flavored popcorn. Just like a Les Schwab.

Ca
Review №99

We have been regular customers at Browns Point S for years now and they never disappoint. We always receive excellent service at a fair price. Kelly, Stuart, and the entire staff are very nice and professional. They treat me like family....Thank you, Stacie Cunningham

T
Review №100

Very professional. They had great ppe clean bathrooms fixed my breaks taught me a lot about car

Information
80 Photos
100 Comments
4.7 Rating
  • Address:12030 NE Sandy Blvd, Portland, OR 97220, United States
  • Site:https://www.pointstire.com/parkrose
  • Phone:+1 503-255-8710
Categories
  • Auto tune up service
  • Auto repair shop
  • Tire shop
  • Brake shop
  • Oil change service
  • Used tire shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:9am–2pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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