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Ron Tonkin Honda
300 SE 122nd Ave, Portland, OR 97233, United States
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Fa
Review №1

A++ experience buying my Nissan Frontier today. Daniel in sales was great to work with and professional. Evan in finance was super helpful and patient. The lot had a lot of options and they even transferred a vehicle from another lot for me to look at super fast. Awesome! Thanks again!

Ji
Review №2

Marco was very helpful throughout my whole car buying process and made everything go super easy and smooth! He took lots of time to answer all my questions and found the answers out if he didnt know them himself. I would definitely recommend Ron Tonkin Honda and Marco!

Ca
Review №3

Robert Baker at Ron Tonkin Honda is the best sales person I have ever worked with! I have been talking with him about finding my dream suv, since July 2021.Why so long? I’m from Tennessee and made the trip just to work with him. I had a scheduled vacation trip planed. For my bucket list to do, was to buy a vehicle from the west coast and drive home. Robert made a point to find my dream car. We talked every week. He was very attentive of my wants. He found the right car for me. It was a 2019 red CR-V. So, now I have my dream car to drive home with today! I’m a very happy customer! If you are looking for a vehicle, Robert Baker is the one to look up!

Ke
Review №4

The staff was wonderful, masked and friendly. Gary checked me in quickly and the service took less time than expected. The waiting area was clean, welcoming and enough room for us to socially distance. I was able to use the WiFi and got some work done while I waited. They even texted me when my car was ready.

Ch
Review №5

Looking for a car can be an extremely stressful experience. In a climate where there are very few used cars out there, it is even more then normal. After 3 dealerships, the best sales experience came from Micah at Ron Tonkin Honda. He was personable, helpful, and made the car shopping experience much more enjoyable. Highly recommend!!!

Ch
Review №6

I was impressed with how quick and eager Mr. Davey was to help me. He was clean cut with a perfect smile and very knowledgeable. Overall the experience was very easy he was down to earth and professional. I love my new vehicle and know what salesperson to use in the future.

Ca
Review №7

I have been a loyal customer to Ron Tonkin Honda for many years. I have a 2010 Honda Insight and have always trusted Ron Tonkin Honda for any and all service needs. Frankly, I was concerned to take it anywhere else since at the time I got my car, Hybrids were not as common. I always thought that by coming to Ron Tonkin Honda I would get the best service and they would know how to properly handle my car. However, over the last couple of years it has become apparent that the customer service aspect has severely declined. Although they have always been nice and professional when I am physically at the location, the experiences over the phone and with ongoing issues have been quite disappointing. I am left feeling that if I wasn’t making a request that generated a monetary gain for them, they didn’t have the time to help.Here are a couple of my worst experiences:When Honda had the airbag recall I was asked to provide a copy of the service record when the airbags were replaced in order to file a claim on the class action suit. Since I was not the original owner of the vehicle there was an issue with the information coming over electronically so I had to get a hard copy and mail in. I called multiple times asking if they would email me or mail me a copy. After months of waiting I finally went in and they printed one for me.Over the last year I have started having an issue with my car starting and the only modification that I have ever done was installing a remote start system, so I thought that might be the issue. I left my vehicle with Ron Tonkin Honda for a few days so they could diagnose the issue. When I picked up I was told there wasn’t a drain but that the battery was old and just needed a new one. I happily paid to get a new battery and didn’t have an issue for a couple months. Then the same issue started all over again, so I brought it back and was told I had a faulty battery and it was still under warranty so they replaced free of charge. Again I happily left and didn’t have an issue for a couple of months. Then one morning, same thing, car wouldn’t start so at that point I think it is something more and decided I needed to take to another shop to look at since nothing was getting resolved with Ron Tonkin Honda prior. The new shop tells me there is a drain from the stock alarm system, coupled with yet another issue of a faulty battery. When I called Ron Tonkin Honda to ask about the warranty on my battery a person in service took my information and said they would look into the record and call me right back. Five hours pass and I end up calling back and asked someone else in service about the warranty. They then asked what the issue was, as though they couldn’t see all the prior record notes on this ongoing issue. Then he asked us why they would replace another battery if it had already been replaced under warranty. I was appalled. No explanation as to the timeframe of the warranty, no questions as to how they could help, just utter disgust by the fact that we would ask about something that has been an ongoing issue. Again, it really felt like since there was not an opportunity to make money, they didn’t want to help.I will not be returning to Ron Tonkin Honda for any service in the future. I am very disappointed by how they treat long time customers.

Pa
Review №8

I was needing a new dependable vehicle at the height of covid closures. A car was brought to my house for test driving! My old car was taken by Robert Baker (salesman) to the dealership for evaluation and trade in. All forms were filled out at my house. Within 4 hours my 2017 Honda CRV was mine! Thanks for all your help Robert!

Li
Review №9

I got help from Steven, he’s influence Vietnamese which is my first language so he could understand me perfectly. He’s very friendly and helpful. I highly recommend Steven to anyone! I had a great experience at Ron Tonkin as well!

He
Review №10

Micah did his best when working with our daughter. He worked hard to ensure all her needs were met. He was personable and professional. We recommend him to anyone

Wi
Review №11

Micah was amazing! He did everything he could to get me a good monthly rate and a car that met my needs. He was running back and forth and did an amazing job making us feel comfortable and taken care of!

El
Review №12

Car shopping in the middle of a pandemic wasnt something I was looking forward to, but I had a great experience working with David Cho at Ron Tonkin. David helped me find exactly what I was looking for and ensured I got my vehicle as quickly as possible. In addition, everyone at the dealership was taking COVID precautions pretty seriously, and I was able to test drive cars and go through the entire process feeling safe and looked after.

Ka
Review №13

Micah was wonderful to work with! He truly cares about the experience of his customers. Does his best to find what you need within your budget and make the process easy.

Ky
Review №14

Micah was awesome! He knows so much about the cars, and is super upfront and honest about everything. Super easy going and makes you feel comfortable.

co
Review №15

Micah sold me my 2021 CRV and he was amazing! He got me the best deal and worked so hard to make sure I was happy. He is super knowledgeable, friendly and gave wonderful customer service. I would recommend asking for Micah if you are looking to get great customer care. He will not let you down!! 5 stars!

Su
Review №16

We started on a long road trip when—oh, no— the check engine light came on. Fortunately we were not far out of town, so could return to the RT dealership. Although we didnt have an appointment, they were able to check out the car and give us an estimate the same day. Junior assisted us so we knew exactly what was wrong and when the car could be fixed. They found more potential problems and final bill was even less than the original estimate. Paying the bill was even less painful because of the friendly office staff. It was worth every penny to delay the trip and have a road worthy vehicle. Thanks to the warning light and to good service!

Ci
Review №17

Micah helped me with my CRV and was so friendly! He answered all my questions and I had a very positive experience. Definitely will be going back to work with him in the future!

Ja
Review №18

I bought my Pilot here and the buying experience went super smooth. I was in and out quickly and David Cho took good care of me. Service was top notch and would purchase again from Ron Tonkin Honda.

La
Review №19

I had the a great looking around for cars that might be perfect for me. Everything was easy and simple to understand, and I had a great customer service with this young lady Threasa. I will definitely be coming back when in need for a car.

Te
Review №20

Great experience, wonderful service. Serena answered all of our questions. From the first arrival to the dealership to completing the paperwork everyone was extremely friendly and the purchase process was smooth and effortless.

Da
Review №21

Ron Tonkin Honda has show us next level of awesome service. Mason was super help and explaining some question we had. I definitely recommend Ron Tonkin Honda and coming for our future car. Thank you again Ron Tonkin Honda team

Is
Review №22

Excellent service! I was helped by Roman, made the experience sensational! Did a great job with all the questions and making me feel welcomed.

Ni
Review №23

My experience at this location was amazing! Wilbert was very patient and encouraging when helping me find a good fit for a car. I was greeted with kindness & professionalism, and he really listened to my concerns & needs. Out of all the dealerships I visited, this dealer was the best. The service was exceptional and I will be referring this dealer to my colleagues & peers! I cannot express my gratitude for Wilbert. A million times, thank you!!

Be
Review №24

My experience with Micah was pleasant! He was attentive, well spoken and was able to answer all of my questions about the various cars. Great experience!

Al
Review №25

I just completed the purchase of a 2015 Chevy Traverse and I am a happy camper. The sales associate I worked with, John Hill, was friendly, courteous and professional. All my questions were answered to my satisfaction and reports provided when requested. The test drive we took was long enough to get a feel for the car and contributed to my decision to purchase it. I recommend Ron Tonkin Honda to anyone that may be considering a car purchase.

jo
Review №26

My service advisor was Gary, who was very thorough in his explanation of the two specific questions I had when I went in for a routine maintenance. I had anticipated a much longer wait in the comfortable waiting room and did not get very far into the book I brought.Also, I got a written estimate from the body shop on a repair at almost the speed of light.This place is extremely well run.

Hu
Review №27

Marco Sanchez was amazing! Made sure we got exactly what we wanted and nothing extra added on. Pleasure to work with, easy to talk to, and someone who really puts the customer first. I’m proud to have him sell me my first car.

J
Review №28

Great Dealership. Honest and down to earth. Fair prices. Pete Young goes above and beyond to get you in the right vehicle for you, not what they need to sell. He is patient and quirky. Great car shopping experience.

Ma
Review №29

My experience, when I met Wilbert Blanc at Ron Tonkin Honda, was very satisfying. His customers ethical skills and knowledgeable abilities about the products which he represent are unquestionable. Based on these qualities, I will not hesitate a bit to refer anyone to Ron Tonkin Honda.

Da
Review №30

Ron Tonkin Honda is the best place to buy a car! the customer service is great. Robert advised us and helped us to make the whole buying process easy and was the best at solving all our questions and helping us with credit so we could drive our own car back home. I recommend this place and its employees 100%.

Sa
Review №31

Edgar Cortes and Carlos Martinez provided excellent service with attention to detail. I had a clear understanding of the needs of my vehicle thanks to their explanations and willingness to involve me in the service process. I recommend this service department because of my top tier experience with Edgar and Carlos.

To
Review №32

Purchased a Honda Passport Touring. My sales rep Mason was great. It took several weeks of communication due waiting for the arrival of the vehicle with the trim level and color my wife and I wanted. Mason kept us informed throughout the process.When the vehicle arrived Mason took all the time needed to go over its features, test drive, answering my many questions, and efficiently guided us through the purchase process. We received a fair and transparent price with the options we wanted. No pressure tactics.I enjoyed the working with both Mason and Evan to close the deal. Both were friendly, polite and professional.

VI
Review №33

It was a great experience. I really appreciate it. Planning to comeback again.THANK YOU FOR EVERYTHING 🙂

Ad
Review №34

Mason helped with the delivery of my car and he knew more about the CarPlay than I did. He also helped me with memory seats. It’s my first upper line model so there was a lot to learn. Thanks for helping me feel not so lost!

Ja
Review №35

Marco was the first to approach me. Very friendly and helpful. Hes very polite and soft spoken. I didnt feel like I was being pressured at any moment. I was then greeted by Winfred. Very nice guy. Im very happy with my visit to get my first car 🚗

Ch
Review №36

Had a really hard time finding a Ridgeline in stock anywhere less than a 3 hour drive away, for a hold of Tait at Tonkin Honda and he gave me regular updates for a few weeks while I waited for one to show up from the east coast. Not pushy at all, patient with all my questions, upfront about pricing and an all around great first time car buying experience.

Ka
Review №37

Micah did a great job entertaining all of our thoughts and wishing and really helped us weigh all our options. This was a very relaxed and surprisingly comfortable experience.

Al
Review №38

I had an amazing car buying experience with Roman. He was incredibly helpful and not pushy like the other salesmen I had been working with at other (not Honda) dealerships. Ive been dreading buying a car, but it was such a hassle-free and smooth experience. Financing was a breeze with Jeff. They even set up a table and chairs outside so we could do all the paperwork out there and even sanitized the pen for us. So thoughtful and respectful. Was not planning on buying a car that day but so happy I did! Couldnt have asked for a better experience.

Je
Review №39

So far so good!!! Checked In and out quickly at service center.. got me a Lyft... Hope they can fix my Honda..

go
Review №40

Thank you ! Because I was looking for the car , and My husband told me , how Marco Sanchez was nice person and very helpful too, and I really enjoy how he deals with customer . Thank you for everyone who works with Marco for me to get a news car.

Pa
Review №41

Teresa was a helpful presence - interested in our motivation for buying a new (to us) vehicle and curious to hear what we valued in a purchase at this time.

Ra
Review №42

We had a great experience here! Our salesman Mason Davey was awesome! Everything went well!! I recommend Ron Tonkin Honda !!!

vi
Review №43

I had a good experience at this dealership. Our salesman Mason D. was very friendly and professional. He explained everything and worked with us. I’m thankful to him. I recommend this dealership.

Mc
Review №44

Robert at Ron Tonkin made my trade in dreams come true!!!!!!!!!!! He was transparent, communicative, understanding, personable, and genuinely wanted to get me into the car I wanted within the budget I was comfortable with. He did everything in his power to get me the best deal possible, and boy did he deliver!!!! He and his team basically worked a miracle and I was able to drive off the lot in my 2021 Civic Hatchback Sport! I had visited literally every Honda dealership in the area. But Im so glad I landed on the Ron Tonkin location, and had Robert helping me out. THANK YOU ROBERT!!!!!!!!!!!!!!

Ja
Review №45

This has been the best and easiest experience. Robert and Daniel were so personable and fun to work with. It wasn’t your typical car shopping experience. I will come back again and recommend them to everyone.

Li
Review №46

John Hill was wonderful throughout the whole purchasing process. Very patient and kind, I never felt pressured. He went above and beyond, and I really appreciated his help. This was my first time buying a car from a dealership and went in pretty apprehensive, but I honestly had a pleasant experience. Everyone I encountered was great, and I’m very happy with my car!

Be
Review №47

Amazing salesman. Puts the customer first and always attends to their needs. We got everything we wanted at a REASONABLE price. You won’t find someone better than Marco when it comes to customer service

re
Review №48

I’ve been taking my car into Ron Tonkin Honda for a couple years now and the service is always great. This last oil change we found a repair that needed to be done and my service person Michelle Stevens was informative and personable.I appreciate the extra care to keep me safe on the road!

Be
Review №49

Very pleasant and professional salesperson. Accommodated me by transporting the vehicle to Toyota for recall issues to be remedied. Also arranged thorough detailing of the interior. This is car #3 from Ron Tonkin. I’ve been happy with every experience

Ma
Review №50

Quick service and comfortable waiting area with free coffee, TV, clean bathrooms and vending machine all in the show room. My service advisor Christina kept me apprised of the progress on my vehicle and made sure to ask me before doing anything extra. I appreciated that transparency. Most prices seemed reasonable.

Vi
Review №51

Absolutely the easiest car buying experience I’ve ever had! Quick process made infinitely better by the kind and friendly staff. No high pressure sales, no bait and switch, they were honest and willing to work with me! I would highly recommend checking them out if you’re in the market for a Honda!

St
Review №52

Ron Tonkin Service is great! I trust them with my car. They do a great job quickly and at a fair price. Their customer service is great too.

Da
Review №53

This dealership experience was amazing! Come see Teresa she helped me so much and provided so much information. Will definitely recommend seeing her!!

Al
Review №54

John was spectacular! He was very responsive and addressed all my concerns immediately. He went above and beyond to ensure I had an excellent experience. Thank you!

Ch
Review №55

Daniel was absolutely fantastic and made the experience an absolute joy, I highly recommend him as a Sales Representative.

Tr
Review №56

Ive been taking our CR-V here since 2016, and its been easy to keep up with all the various maintenance. My last service rep, Christina, did a great job giving me accurate estimates and explaining my service options, which has been consistent with all the other reps Ive worked with in the past

Me
Review №57

If youre looking for a Honda, highly recommend. We worked with Mason and he was a breathe of fresh air after other dealerships! He was informative, moved the process forward without pressure and gave us a great offer. I felt like he was actually trying to help us find the right car at a price that worked for us rather than make himself money. In the end we decided to wait to buy a new car, but we had such a positive experience with Mason that we wanted to leave a review.

Se
Review №58

David Cho helped us out in a quick and friendly manner. He made the trade and buying experience extra easy and a no stress experience. He was very organized with all the paper work and even went the extra mile to show my family the safety ratings of the Honda Odyssey we purchased! Thank you David!

He
Review №59

A great experience making my first car purchase. Marco is a great salesman! He is very knowledgeable and helpful. The process was hassle free and went smoothly. I highly recommend this dealership!

Le
Review №60

Great service from a tall young man. Very friendly. Super helpful in showing the different models. Talked with me to find out which one would fit what Im looking for in a car. Very happy with my shopping experience.

Al
Review №61

I was the opposite of excited to have to car shop, with the microchip shortage and used cars being super pricey, but after a totaling accident I didnt have a choice. I started at Ron Tonkin just for a test drive, and was paired up with Tait Hanson. Tait took such respectful and fun care of me from the start. I did some test drives at a handful of dealerships around town and was pretty mortified by some of my experiences. After following up to thank Tait again for his kindness, he went above and beyond to secure the car I was looking for. And the fact that Tonkin takes deposits takes so much anxiety away from the process. Tait made sure to keep me posted every step of the way as I was under a tight schedule. I just picked up my car yesterday and I couldnt be more thrilled with my purchase and the process that led me to my dream car. Thanks again to Tait and Tonkin Honda for everything!

Sc
Review №62

David made my experience wonderful. I called ahead to test drive an Accord hybrid and in less then 2 hrs we had a great deal and all paperwork signed with Christian in financing and I was out the door. This was by far my fasted and smoothest car buying experience.

Je
Review №63

Wilbert is really dynamic person with great performance. Really knowledgeable

Zy
Review №64

Came in with my father to buy my first car and left with a car I love and for reasonable price! Customer service was on point and comforting. This was the best experience I’ve had since searching!

Ma
Review №65

What a great experience buying my Honda CRV XL Hybrid! Nate was Amazing, he looked up if one the color I wanted was coming in and when it would be there. He even called me on his day off to let me know when it arrived. He showed me how everything worked, and helped me adjust it for comfort. Evan worked really hard to meet my budgeted monthly payment. I would Highly Recommend Ron Tonkin Honda for anyone to buy from. It was the best experience I have ever had buying a car!

Pa
Review №66

Ben, Dave, and Nich went above and beyond in Parts and Service. They fit me for a service appointment and completed the work while I waited which only took two hours.Nice selection of fresh food in an innovative vending machine.Everyone, but the two receptionists were wearing masks, which I appreciate.I wish the dealership was more friendly to the disabled as there was no way to signal Service I was there, no automatic doors, and tight spaces to navigate between Service Desks and Waiting Area, so difficult for walkers and wheelchairs.

Ra
Review №67

I recently went into Ron Tonkin Honda to ask for an appraisal to sell my car. I’ve been a customer at this location for well over 5 years to get my Honda serviced etc. I’ve never received anything short of excellent service when giving them my (money) business. This changed completely when coming to sell my car. The customer service was still above and beyond but i’m not sure if the extremely low offer came from their bad judgment or (to be completely honest) my appearance/ lack of car knowledge. I did my research for my car and had other offers pending but was more then willing to give this company my business. They never asked what I wanted for it or what the Kelly Blue Book value was. They offered me $2000 less then what the place they literally BUY cars from did. They were shocked that I knew the value of my car and had better offers. This was just my experience but it was incredibly demeaning and I felt like they really were trying to make more money off of me. They have officially lost a customer. I will not be re-buying from them and will no longer be servicing my future car with them. Do your research, be prepared to shop around for offers, and do not sell your used car to them is the lesson here.

Be
Review №68

Did my service appointment online. Avelino Villeda in the service dept helped me get my Accord maintenanced! Very friendly staff. In and out in less than an hour for an oil change and inspection. I’m very satisfied with their work!

Ba
Review №69

John my Salesman did a wonderful job in getting me into the exact vehicle I wanted, choice and needed.I recommend him to anybody who is searching for the best deal for your money.Im extremely excited and appreciate his dedication to assist me in receiving my new Hybrid Touring Accord.Job Well done JOHN!Peace Always,Amiri

Va
Review №70

John Hill my car buying escort. No high pressure sales. Listened to what I was after, and took me to the perfect car. Worked within my price range, and talked to finance manager to get a little knocked of the cost so I could get the car. Wonderful staff, friendly and competent!

De
Review №71

Go see Micah!! He is super helpful and extremely knowledgeable! Couldn’t recommend him more!

El
Review №72

I had a fantastic experience here! If you ever visit, make sure you ask for Daniel. I would highly recommend him! He’s a fantastic guy, very well informed and will do whatever it takes to make sure you have a smile on your face when you leave!

ca
Review №73

DONT WAIST YOUR TIME WITH THIS DEALERSHIP! NO CUSTOMER SERVICE! Already spoke to Customer Relations Manager Carol, so dont bother! 2 trips within a 24 hour time frame to dealership to look at a specific car and made arrangements with the salesman and our professional mechanic to test car and car could not pass a diagnostic test. Not to be confused with their 182 point test. Made a 3rd apt next day as we were told they were suppose to fix and was told in a text from salesman that the car was sold! They didnt have the common courtesy to call us! Spent our time and money and was never told the car could be sold from under us. We thought if weve committed to this car and have another appointment for it to pay for another diagnostic test then it should be honored. Very poor customer service. We were told by Customer No Service Manager that cars are in high demand so basically were out of luckily. An appointment and word of salesman to hold car is worth nothing anymore with this company! Just shows its not about the customer, its about making the almighty dollar with this company! Will never buy a car from them again!

St
Review №74

David Cho was our salesman this afternoon and he was a fantastic guy to work with! He paid excellent attention to what we were looking for and he was happy to help with suggestions. While they were out of stock on the vehicle we originally came in to view, we were able to see older models of the same type for comparison. In the end the first vehicle he showed us ended up being the one for us. Trust this guys judgment - hes great at his job and will get you into the right car!

St
Review №75

Thanks to you Roman for you’re excellent customer service today!! You were able to answer every question we had about every vehicle we questioned. . If you wouldn’t have said anything, I would have assumed you to be a veteran with Honda!!! Keep up the amazing work.

Da
Review №76

Ron Tonkin Honda provides good service for my car oil change, the reception area is great and comfortable.

Jo
Review №77

Thanks again! Edgar was incredible. The price was cheaper than any other provider and the folks are really nice especially considering I parked in the wrong spot. Supes graceful.

Sh
Review №78

Excellent service, Wilbert was straight forward and gave my wife and I all the information we needed to make an informed purchase. It was really nice going into a car dealership and having an honest interaction. We will go back and work with Wilbert again.

Mi
Review №79

Trudy in the Service Department was great! I brought my (non Honda) car in to get an oil change and it was ready to go in no time. Fast, friendly and professional.

el
Review №80

Im really happy whit the atención and the time they dedique to work whit you to making the righ decisión

Mi
Review №81

I wanted to quickly thank the team at Ron Tonkin for all they did to educate me on the vehicles. No pressure tactics, just there to answer questions. Marco, my sales person, was friendly and professional. Evan, the finance person, was quick and explained things simply. Thank you all for the positive experience.

Ri
Review №82

Edgar was delightful to work with. He helped us quickly identify the issue, and resolved it right away. We always feel well cared for when we take our Honda Fit in for service here.

Sa
Review №83

Had a great experience, very straightforward - No bull. The markets currently in the dealers hands but at least Robert treated us kindly and with respect. I would recommend.

Br
Review №84

I’ve been bringing my car to Ron Tonkin for over five years now, and they’ve always been super solid dealing with my (used) car. When I wanted to trade up they were my go-to choice, and their guy Robert did a stellar job of sourcing me the car I wanted during pretty difficult times, availability-wise. Thanks Robert! Literally the first new car I have ever purchased in my life - I appreciate the hard work and my new ride 👍🙌

He
Review №85

Pete was very knowledgeable and friendly. Would highly recommend!!

Am
Review №86

My family and I have been cars from David Cho, over at Ron Tonkin Honda, for over 20 years.He makes us feel like family and we appreciate the continued kind service David, and everyone over at Ron Tonkin, has done for us!

Da
Review №87

I have worked with the sales rep, David Cho, for 4 of our Honda purchases and each time it has been quick and hassle-free. Always got the vehicles at a good price and was out the door in no time. I would recommend him!

Wi
Review №88

Yes man I was very happy for your help today. For me Wilbert you are more than a sales co consultant because some other guys are very aggressive and hungry for money but you are completely different. Trust me I will always refer my family members and friends to you at Ron Tonkin Honda

Sk
Review №89

Let me start by saying I purchased my car here in 2019, brand new. The sales experience was fine, but service since then has been terrible.Dont bother setting an appointment, youll end up waiting for hours regardless. They dont manage their time well and their record keeping system is awful. I spent 2 weeks going back and forth between the dealership and my side of town. My car was having trouble starting, and its still under warranty. I took it into Honda for a diagnostic test.The first appt, started at 10a, and they told me they had NO RECORD of my scheduled appointment...so I had to wait 2.5 hours. They came back and told me the battery failed, so they gave me a brand new one. I took the car home, and the next day it wouldnt start again. So I had to wait a few days for another appointment to be available. I show up for my second appointment and they tell me I need to leave the car there all day, so they can run more tests.I receive no updates on my car, and end up calling them at 4:30p. They inform me that they need to keep the car overnight, because the car started just fine for them.I call the next day, no answer. I call later that day again, no answer. So I finally get a ride over there, to see whats going on. They told me the car just needed software updates and it should start just fine.Guess what. Next day, the car didnt start. When I call them back, to schedule a THIRD appt. for a diagnostic check, the service advisor told me they didnt have any appointments until next week. and that I would need to pay $150+ for a diagnostic test. He also told me there are no notes in my account that show all the tests the previously ran. He gave me attitude and talked down to me, as if I dont understand how a push to start works, implying that I was the problem and not the car.So I took my car to the Beaverton Honda. Guess what. WITHIN THE HOUR THEY HAD DIAGNOSED THE PROBLEM. Turns out the push to start had a recall on it, and they needed to replace it. Apparently all they did was look it up, and found the recall. They were shocked when I explained my experience at Ron Tonkin Honda.I will never return to Ron Tonkin Honda. Theyre rude, incompetent, and poorly managed. Go to the Beaverton Honda dealership instead!!!

Te
Review №90

Tait was amazing. He was very responsive to my many texts and questions. He had my best interests in mind. Best car buying experience Ive ever had!

Vi
Review №91

Marco was very friendly and welcoming from the second we walked into the door. He greets us and spoke to us in Spanish which made us feel more comfortable working with him. He offered us a seat and something to drink right away. Great costumer service!

Mi
Review №92

Tait is the greatest salesperson. Cannot rave about how knowledgeable and friendly he was. Absolutely phenomenal experience and will send all of my friends and family to him. Best car buying experience I have ever had! 100000000/10.

Al
Review №93

Awesome experience, big thank you to Wilbert for helping me out!

Br
Review №94

I enjoy my time there. They have a awesome team of people to help you out. David Cho did a super great job with me.

Ri
Review №95

Pete makes the process of buying a car straight forward and enjoyable.

Ja
Review №96

Marco Sánchez was very friendly and a breath of fresh air from other car dealership sales representative who put much pressure when buying a car. He answered all our questions and made us feel welcomed since the moment we walked through the doors. I would definitely recommend this dealership for future purchases. Thank You again for the help Marco.

An
Review №97

Marco and Theresa helped us out today in purchasing a car for my parents. They were helpful and patient with us, especially with all the questions we had. I definitely recommend seeing these 2 if you are ever at Ron Tonkin Honda!

Be
Review №98

We are very happy with our new car. Marco Sanchez, our salesman, helped us every step of the way and was very professional. We are very happy with the service and the vehicle we have. We highly recommend working with Marco and purchasing a Honda.

Al
Review №99

Marco, the salesman I had the pleasure of working with, listened to what I was looking for in a vehicle and explained the differences between the models I was considering so I could make an informed decision. He did this without being condescending or pushy. He also listened when I told you him I have a condition, due to a trauma, that makes me easily overwhelmed and anxious. He acknowledged that and included my comfort friend in the process. This made the transaction both comfortable and manageable for me.Many thanks to Marco for helping me choose the vehicle that best suited my needs (the HRV sport) and that I am very happy with. He was also respectful when I told him I had reached my capacity and needed to go home. He quickly set up the system so my car would work with my android phone and made sure I knew where theparking brake was located and how it worked (its very different) before sending me on my way. I would not have been able to make it through the car buying process without him!I definitely recommend Marco to anyone thinking of buying a Honda!

Sa
Review №100

Marcos was friendly, honest and very helpful in finding us the Pilot we wanted. He personally delivered the vehicle to our home, explained the car features and guided us through it. This is the second vehicle we purchase at Ron Tonkin. We highly recommend using Ron Tonkin and Marcos assistance.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:300 SE 122nd Ave, Portland, OR 97233, United States
  • Site:https://www.rontonkinhonda.com/?utm_source=Local&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 503-255-8345
Categories
  • Auto repair shop
  • Honda dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8:30am–8pm
  • Tuesday:8:30am–8pm
  • Wednesday:8:30am–9pm
  • Thursday:8:30am–9pm
  • Friday:8:30am–9pm
  • Saturday:10am–8pm
  • Sunday:8:30am–8pm
Offerings
  • Car hire:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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