I always have a pleasant experience anytime I need anything from them.
Im so glad that Dan is my insurance agent! As a young adult, newly on my own car insurance, I was embarrassingly terrified of dealing with any insurance agent. My parents had used Dan for decades, and Id been under their policy, but I had some questions about my rate/policy, so I made an appointment to meet up with Dan.Dan couldnt have been more approachable, friendly, and relatable. He took me through my coverage step by step- who knew I basically had AAA-type roadside assistance coverage!- and carefully explained discounts for which I might be eligible. This simple meeting saved me a TON of money.Dan and his office manager (?) have also been fantasic when Ive contacted them via phone and e-mail. Ill never switch to one of those cut-rate insurance agencies that will drop you after the smallest incident; its wonderful to feel like you have a friend watching out for you.