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Bridge City Insurance
650 NE Holladay St #1600, Portland, OR 97232, United States
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Review №1

I called and told them my mom had worked with them and they knew exactly who she was! Talk about personalized service. Beyond that, they were able to get me a great deal saving me about $300 from another auto insurance quote. 100% would recommend.

Ru
Review №2

Teresa and her team were extremely helpful and I highly recommend their service to anyone who is in need of a car. They absolutely went above and beyond the call of duty. They were very charming and pleasant, had great customer service skills and were fully able to answer all my questions. I walked out of there very satisfied and with a new car.

Ja
Review №3

My situation was very tough when finding an insurance that fitted what I needed because of mistraks I had made in my past on the road. The folks at this office did not stop looking until they found a policy that was in my price range and I really appreciate the quality and care they provide! 10/10 would recommend them to any young person looking for insurance. Or anybody for that matter

Br
Review №4

Great service, Lyle is always looking for the best product. We have been working with him for a long time and have had our cars, home and ATV insured by going through his office. He is respectful, explains everything well, always answers my questions and genuinely cares for his clients. I really appreciate all his hard work and love to work with him and his staff. Recently had to get a different type of insurance and he informed me and helped me.Muy buen servicio, es bilingüe y siempre nos ayuda y nos da mucha información con buenos productos.

Ta
Review №5

All I wanted was have the date of my insurance coverage changed: 5 emails, 10 calls, and 2 months later, Bridge City agent Lyle has not replied, secretaries have just kicked the can down the road with the promise of call back which have never happened. They just blame on it communication issues and weve been so busy. In my life, I have never encountered this level of laziness, lack of professionalism/accountability for a business that Im trying to give my money to.

Mi
Review №6

If youre looking for insurance, its worth talking to an insurance agency, and I honestly dont know what more you could want from an insurance agency than what Bridge City provides. Theyre genuine and focused on their own community. Shop for yourself if you really want to shoulder all that work or just settle for whats in front of you, but I sincerely recommend giving Lyle or his staff a call. Theyll only help.--My experience:Insurance is complicated. Im frugal, and Im stubborn.I started intensely researching auto insurance earlier this summer as I was preparing to buy my first car because I wanted to be confident that I wouldnt end up paying more than I really needed to. Thats not easy working from scratch because there are so many insurance providers and with that so much information to process.While I was working at it, I reached out to Lyle, the owner of Bridge City Insurance, through a close friend of mine wondering if they could offer any guidance. Once I found a car I was willing to buy, Karla and Lyle got on the phone with me, and they made what would have been an exhausting, indefinite, time-consuming process on my own feel effortless.I had no idea how invaluable relying on an insurance agent would be. My perception of anything related to insurance was distrusting. You probably know what I mean. Honestly, I wouldnt have spoken to an agency if I didnt know Karla and Lyle, and I wouldve suffered for it.Dont get me wrong. I am glad I made the effort to learn as much as I could before and after talking to Karla and Lyle. Understanding is key, and its clear they understand their field of work, are very capable of helping anyone understand the insurance theyre looking for, and they really want to make the effort to do so because it helps them to help you.I dont have experience with any other insurance agencies, but Ill vouch for Bridge City. Theyll honor your trust in them.

Is
Review №7

Bridge City Insurance was able to take care of our insurance needs. Lyle Watkins knows his business well. He was able to provide us Life, Auto and Home insurance in one easy to understand session. His follow through is very professional and his staff is very communicative. I highly recommend this agency to anyone.

Er
Review №8

Bridge City Insurance have been great to work with. I bought a car and Lyle made himself available on a Saturday to make sure I got car insurance in the moment so I could drive myself home. Hes been responsive and has been very helpful to take the time to explain things to me that my prior car insurance agents have never explained to me. Recommended!

k
Review №9

Lyle is patience and knowledgeable. He was able to answer and explain my questions in a way that was very simple for me to understand. I was with my previous agent close to 20 yrs and havent filed any claims for over 10. I recently purchase a old vehicle (2006 tsx) for my daily commute and was quoted at a price that was more expensive than my brand new 2021 acura rdx. That was a bit upsetting so on a suggestion from a good friend I called up Lyle and he was able to quote the tsx at almost half the price, and at pretty much the same coverage. This just tells me how much my previous agent up sales his policies. Not every one will get the same result but if you want a honest agent give Lyle a call

Gi
Review №10

I highly recommend this Bridge City agency for any insurance policy you may need. Lyle and Karla are very helpful with their knowledge and an amazing involvement in the community. Congratulations - Gino

Ja
Review №11

Talked with Lyle Watkins today, he was extremely helpful and kind. I would highly recommend working with him for your insurance!

Ni
Review №12

Lyle has helped me many times figure out what works best for my insurance needs.He’s enthusiastic, and genuine

Co
Review №13

Best insurance place been with them for years. Always finds me the best rate in a timely fashion. I have referred tons of people here.

ka
Review №14

I’ve been insured with Bridge City Insurance for almost 3 years.I love how easy the team makes it to reach them when there’s a question. I’ve referred many friends, coworkers, and family. I’ve always heard positive feedback, which keeps me referring.Montse, Sarahí, and Lyle are great people to work with; there’s no games with them. It’s very straightforward and effective service. I appreciate them.

Qu
Review №15

My parents had told me that I needed to find my own insurance ... so I was insurance shopping on my own ! It was exhausting and everything was more than double what I was paying with my parents. So through a mutual friend i was introduced to Lyle! Lyle found me a awesome insurance I was paying something within my price range and with even more coverage! He recommended me to a glass repair shop that came to me! My insurance has only gone down $ since. I’ve also worked with Montse who was very nice and answered my emails fast when I needed to add renters insurance on!Thank you Bridge City! To many more years 🥂

Ha
Review №16

Lyle and his team are awesome. Quick response times either calling or texting (which texting is so convenient) and are always accommodating to my needs. Always find me the cheapest rates too. Love bridge city insurance team!!!!

Mo
Review №17

Super nice people and a better price I cannot find anywhere else. Thanks Bridge City!

Da
Review №18

Ive used bridge city as an agent for a while, and last year we asked if they could find us a cheaper policy. They found us one!! A few months later I was involved in a accident and went to file a claim and to find out they had put full coverage on my 1994 non running mud bog truck and liability on my work truck that I had the accident in. Still doesnt make sense to me, we wanted no changes to the policy AT ALL when switching insurance companies. Now almost 5 months later, I still havent received ONE CALL TO ME!!! AND AS FAR AS I KNOW, STILL DENYING MY CLAIM!!

Sa
Review №19

Best team in Oregon.Thank you for your service and wonderful staff

xd
Review №20

Excellent service and knowledgeable staff. They always put the customer first.

Me
Review №21

They are super friendly and consistant!

An
Review №22

Had a great experience

An
Review №23

How to get started - Bridge City Insurance basically simplified my life with a process that seemed so complex. It was my first time getting auto insurance, and I really had no idea where to start. As soon as I contacted Bridge City Insurance, Lyle and his team made sure to help me, guide me and especially explain step by step to make sure I am happy with what I needed. I cannot thank Bridge City Insurance any more for the excellent service, communication, patience, for being so kind to me from day 1 and for their services is Spanish. Definitely 100% recommended!

An
Review №24

They are always willing to give you their best service with kindness and with great enthusiasm I always recommend them are the best Good job

ge
Review №25

The best customer service treat you like family, they really are dedicated to giving you the best option for you!I recommend they are different and make a difference!

Information
39 Photos
25 Comments
4.8 Rating
  • Address:650 NE Holladay St #1600, Portland, OR 97232, United States
  • Site:https://bridgecityinsurance.com/
  • Phone:+1 503-724-5860
Categories
  • Auto insurance agency
  • Insurance agency
  • Health insurance agency
  • Home insurance agency
  • Income protection insurance
  • Life insurance agency
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
Highlights
  • Women-led:Yes
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