They truly do not care about your convenience what so ever.They will make you wait over 3 hours with no updates other than you can’t leave and have to show ID but aren’t sure when they will be there. These memberships and becoming worthless and the employees seem to care less and less as well. Customer service used to matter.

I have been going in circles with them trying to get my money back on trip I paid for almost 3 years ago and have not been able to take because of covid. I even bought the travel insurance from AAA just in case something happened. The manage Holly was very rude and condensending. I have been a member for almost 15 years. She refused to help in any way.

I highly recommend this AAA.We scheduled an appointment with John S and he was so cool! Very helpful and personable. We really kicked it off as he loves music and entertainment as we do. He also had a plethora of knowledge about each location that we were interested in seeing. Whether it be the weather ahead, college crowds, COVID testing, areas suited for a more relaxing scene with close access to nearby entertainment and amusement.John made us feel like we were getting the deals on things we were looking for as well giving his personal insight on local attractions that might not be listed on the web which can be very helpful when traveling to places unknown.Ultimately we decided on a less exclusive but nice little town called Fort Myers, Florida.Thanks AAA, and John for your service. I will update this review after our Honeymoon/ Birthday experience in Florida!!

Yesterday 9/8 I called for road assistance to safely get from Beaverton to Black Butte to meet up with our Daughter and her family. We are all AAA members. Fred Bushing(sp?) took the call and gave me the safest route and warning of roads to avoid because of fire danger. His whole demeanor was so informative and - caring!I was still nervous about making the trip with things changing all the time and eventually we decided not to go. We still had our Daughter and her Husband and 2 beloved Grandchildren at Black Butte and without us and with fire danger continuing to rise in the state they wanted to get home to Tigard.I called Fred again this morn bright and early and when he returned my call I almost cried because I had so much confidence in him knowing how to get them SAFELY home. His advice and directions got them home safe and sound and for that we are eternally grateful!I wanted to share this with you.~Sue Wagoner ( Jim Wagoner and Megan and Casey Johnson)

Painless transaction to grab local maps. They also have a well stocked store of travel gear.

Excelent service as allways.

Helpful and efficient in getting me an IDP.

Tim was very punctual, knowledgeable, and not pushy at all. I felt we got a very good value also.

We recently stopped by to pick up maps for a trip out of state. We were renting a car and generally car rental places give out lousy maps. We got great ones from AAA free. The folks there are really nice and helpful. Building is clean and also have a nice travel store with some great products to make your trip more enjoyable. Stop by you will be pleasantly surprised.

What an enormous helpful place! The staff, like all AAA locations, are always helpful. The parking lot entrance may be a bit weird if you are new to the area. This location has special rooms for classes/lectures on travel, and though I have not taken one yet, they seem interesting. Also a huge space for travel items including luggage sets.

Driver of vehicle 1lw or lh something of that sort was pushy and extremely disrespectful he came to my place of work and told me what to do like I was his employee Im disappointed that you guys employee a driver like Duncan and will be calling monday to make a full report when I refused to stop doing my job and help he said ok then Im leaving it half way in the building and leaving. That is not how you behave to other people ESPECIALLY when your at work. Very unsatisfied with your company / employees and I hope he gets repremended if not fired.

Phalen and Rich did a great job, called ahead , we fast and efficient . Would recommend

Maps, paper your phone can do this map out for you but sometimes its nice to have some things to look at very helpful thank you

Phalen and Rich were great, and did a very thorough job.

The people at this service center are always nice, but as a whole, AAA has been a let down over the past five years. In that time I have called for service 3 times. The first time my car was stuck in snow in the middle of the road. When I called I was told it would be at least a 2.5 hour wait. I was able to find someone to pull me out way before that. But things happen, no big deal. The next time I needed assistance my car would not start in an airport parking lot. I called and asked for a jumpstart. I was told it would be 45 minutes. 90 minutes later I called back and was told nobody had been dispatched. I ended up finding someone else to give me a jumpstart. The last time I needed assistance it was because I injured my left ankle while on a trip and was on crutches. My vehicle has a manual transmission and I was not supposed to be using my left ankle. So I called and asked for my car to be towed to my house. They refused because I was honest that the car was fine, I just could not drive it.

Lier... such a lier! I asked specifically does it support China for international permit! And they say they do. When I research in Chinese, they don’t support the garbage permit that AAA issues. Do no business to cheap shot! Thats how you do business, America!

Our agent expanded our knowledge of our planned trip to the east coast. Our vacation will be better with what she shared with us.

Best services

When I moved from California to the Northwest they didnt tell me that my account wasnt going to switch over and that they are just going to keep the money for the year I paid. Never send me a new card and never send me a bill so now I have to pay a start-up fee again

Fred was great! Saved our vacation cant thank him enough!

I am not a member but needed international driving license. The service was very quick and including picture was only $35.

Loo

One of their drivers flipped me off because I was getting in my car and he had to slow down to let me get in my car.

Always helpful, curtious, and reasonably priced.

Use Emily to help you plan your travels!

Came for an international drivers permit. However, when I said I am not an AAA member the staff became cold.

People helping people. Have been with AAA in several states. Always dependable.

I had to wait way too long for service.

Great, clean, helpful, fast service, classic place!

Extremely helpful and prompt.

Very good

Shoutout to them for helping me when I was stuck

Has everything you need!

Awesome.

Always very helpful

Lots of advise

Great customer service