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Southwest Florida Counseling Center
1777 Tamiami Trail, Port Charlotte, FL 33948, United States
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An
Review β„–1

Angela Harris is a therapist at this location, she has been instrumental in helping me with the chronic illness I am currently struggling with. Angela is very talented at figuring out how to tackle a problem. Thank you so much, Angela, for all you do everyday! You have been a valuable asset in my life! You are definitely an #EDSwarriorALLYThank you again for being so professional and passionate about your career!πŸ’™

De
Review β„–2

I called to make an appointment for my daughter and they said with all their β€œtherapist” they couldn’t get her in for a month. I said that that was fine and I would like to make an appointment. They then said to call back in a month to make it. When I asked why I couldn’t just make one now they had no real reason other than they didn’t know what their schedule would look like. I’ve worked at doctors offices and scheduled patients and this makes no sense. I believe the only reason they wouldn’t book with me is because I said I was cash pay. They NEVER answer the phone when you call and for being in the profession of helping people I say shame on them for not caring about a child. Not a well run office by any means.

Sh
Review β„–3

Brian Preston is an amazing therapist. He is patient, compassionate and understanding. He works very well with children providing them with the best service there is. He spent the time to get to know my child and develop a trust built relationship. He brings board games and other fun activities so that it makes the session more comfortable for my son.

VE
Review β„–4

Addie was very helpful with my typing problem

Du
Review β„–5

We moved here in June and my daughter and I both wanted to continue with counseling. We have been very impressed with the counselors, Danielle and Andrea. Dr Tait has been great in medication adjustments. Thank you for the services you provide the community.

Al
Review β„–6

Amazing group of people here that really care about their patients. So glad to have this resource in our community. Dr Tait is the sweetest & most caring doctor my son and daughter have seen.

Ju
Review β„–7

Would not recommend this facility at all. Barbara was our counselor for one appointment and without listening to us she chimes in with 15 minutes and said to break up and then said you probably don’t want another appointment. She was awful. I scheduled an appointment with a different counselor and had to cancel. Now, I am getting a 50 dollar no show fee when I cancelled. They do not listen and their billing practices are questionable. Find a different place to go if you can!!! I would give this place 0 stars.

pa
Review β„–8

This is an amazing facility! Everyone at Southwest Florida Counseling Center makes you feel like you’re at a comfortable and safe place where you can speak your mind without being judged. My therapist, Tia, has helped me turned into the person I’ve always wanted to be but never thought I could. She focuses on mindfulness and self fulfillment and creating your own happiness! I truly would recommend this place to anyone :)

Kr
Review β„–9

I would never recommend Kayla Hires for teenage girls. She made light of a concerning search history (that was flagged by our daughters school) and brought to our attention. Initially we thought it was a good fit for our daughter, she seemed likable and our daughter enjoyed going to see her. We had no idea that she would be validating unhealthy thought processes and telling our daughter things like β€œI would never do that if you were my child.” Completely unprofessional & quite frankly dangerous.We are absolutely filing a more detailed formal complaint with the Florida Board of Clinical Social Work, Marriage & Family Therapy and Mental Health Counseling.

Ro
Review β„–10

I would 100% recommend this center to anyone seeking counseling. Everyone there is very helpful, caring, and professional. I didnt feel judged or uncomfortable walking in there for the first time and my counselor was so helpful, understanding, and compassionate. Im so happy I went to this center for counseling. It honestly changed my life for the better!

Jo
Review β„–11

The young girl at the front desk should be more pleasant at welcoming/making patients and families feel welcomed and communicating in good spirits with patients and families . The front desk staff sets the tone for the entire practice itself and my experience thus far hasnt been all that positive in this aspect. Something as simple as a smile, goes a long way. Other than this, my experience with the counselor has been great and I would definitely recommend my childrens therapist, Jocelyn to friends and family.

Ci
Review β„–12

I have been bringing my daughter here for years. She was doing great and we finished treatment and then needed to come back and they worked with us and got her in quickly.

MA
Review β„–13

Was sitting in the office for almost an hour With still no response from anyone in the office or front desk appointment was set to be at 4 and it is now almost closing time on 4/6/2019 after finally getting back into the counseling session though the counselor was very polite. The lady at the front desk left early without acknowledging our presence

Kr
Review β„–14

I would not recommend this company to anyone. Our counselor left after about a month of services. We were on hold for 2 months before we could get back in. Once we were able to get back in my 6 year old could not see a counselor any more because there was only 1 counselor and she was booked. I made contact with her and just asked her to let me know when and if she had an opening available. We had asked to get into couples counseling. The owner, Ms. Rykiel, e-mailed me back very unprofessionally. I pretty much got in trouble for making contact with Elisa, about my 6 year old, our old counselor and our most recent one there told her that they recommended us to get into couples counseling and work on a parenting skills, which neither counselors did that. They are horrible at communication. I am not longer using there services. Rykiel told me not to ask for services unless I planned on coming to the appointments. How rude and unprofessional of an OWNER to do. Lost my business. It is said that you have a company like this turning their backs on people who seek help, especially children.

Mi
Review β„–15

Never received a call back after multiple calls

Ch
Review β„–16

Called office for appointment early on Friday ~ left messsge on phone and called another number they gave on that initial line that stated if you need an appointment please call this number ~~ it is 3 days later and never received a call back !!!

Information
11 Photos
16 Comments
3.6 Rating
  • Address:1777 Tamiami Trail, Port Charlotte, FL 33948, United States
  • Site:https://www.swfcc.net/
  • Phone:+1 941-249-4354
Categories
  • Mental health service
Working hours
  • Monday:9am–5pm
  • Tuesday:Closed
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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