5 stars across the board! Excellent customer service, punctuality, and communication. I highly recommend them! The scissor lift I rented worked flawlessly!

For the last 5+ years I’ve been renting from this place.. I LOVE IT! They have a Large variety of tools from small to large. Prices are fair considering they don’t give you junk. I definitely can say I never meet a moody worker or felt any disrespect from any staff. Donny is my favorite. Super friendly business and understandable operation. I’ll always recommend!!!

I rented a concrete buggy and my experience with the staff during checkout was great. I picked up the buggy at 2:26pm for a 7am pour the next morning. My contractor called me around 6pm and told me he was not going to make it due to a death in the family. I basically had to return the buggy next morning at 7:30am right when they opened without using it. Even though this wasnt their fault I simply asked if they could do anything to help out. Gentleman named Timmy grabbed my checkout and return paperwork and said dont worry about it I will take care of it. This was a little unexpected but much appreciated. I will be back to rent the buggy from them when my contractor is ready to proceed.

WORST CUSTOMER SERVICE EVER EVERYTIME!!!! Drove 40 mins out of my way after speaking with a rep noting my arrival time, was given his word assuring me they would be there... 12:02....Lot empty, doors locked.. Little mom n pop shops have better products and rental prices hands down anyway...

Great sales team. Mark was pleasure to work with. Very knowledgeable and helpful! Great work guys will call for next project also!

Awesome. They always have high quality, industrial grade equipment for rent. I can get in and out quickly as well. Highly recommended.

Thanks to Terry and the Knickerbocker staff for ensuring we received a generator for our DSG event. Terry was to his word and dropped off the generator 2 hours before the scheduled time. Thanks Terry for your great customer service and personality!!!

I hope not all of there employees are like the one that was in a company van that I dealt with on Saturday. He was tail gating me and my family. I had to come to a fast stop and the guy starts screaming words I cant and wont say on here. I followed him and got the license plate and I will be contacting someone about him on Monday first thing. He had my young son very upset! Not a good way of representing the company in a company van that has Knickerbocker all over it.

Please avoid this company! I need warranty service on a Yamaha generator. They wish to charge me first and then reimburse me if (???) the claim paid by Yamaha. In speaking with Yamaha Motor Company, this is against their policy. They should trouble shoot the issue, determine if it is a valid warranty claim, file the claim and fix my generator for free. Knickerbocker is obviously not aware of this policy and couldnt/wouldnt tell me PRIOR to doing the repairs if they would be covered under warranty. Furthermore, I could not get them to commit when they could look at my generator or about how long it would take to repair it. Needless to say, it was a VERY frustrating situation. Thank you.

Does anyone know of the service number for thier equipment?

Just left Knickerbocker, just bought this Bosch breaker and a great price, they have tons of stuff in stock they are truly a five-star service center I recommend this place for everyone, if you need to rent or you need to purchase tools equipment heavy equipment whatever your needs are in this line of work they can have a great staff friendly people please

Get place all ways have good equipment and service!

Always there for my company Nevaeh Pipe Bursting LLC

Difficult to deal with, and costly. Avoid if you can.