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Cellairis
1000 Ross Park Mall Dr, Pittsburgh, PA 15237, United States
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De
Review №1

Had work done on my LG G8 Thinq today. He did an amazing job great costumer service and excellent work. I hope not to drop and crack my phone again. But if I do. Its coming back here. Thanks again for the awesome job

Me
Review №2

We had our iPhone screen replaced here. We made the appointment, they fixed it in a timely manner and we paid $149! Not 3 days later, the screen turned a blue color, then went black and was unusable. When we returned to the Ross Park Mall location, we were told it had a hairline “crack”! After we had it fixed, we wrapped it up for a grad gift for our son.... it was NOT used yet there was a crack? They refused to fix it.... I’m sorry, they offered to fix it for another $120! This place uses poor quality replacement screens, has poor customer service and is disrespectful! Disgraceful!Physical damage was the exact reason the phone was brought in.... you did NOT fix the physical screen damage! This merchant is Unreputable!

Pa
Review №3

Jamie, is a great guy and will fix your phone in no time and he is very entertaining and very nice. Thanks Jamie!

Ro
Review №4

BEWARE! POOR QUALITY SCREENS. Such POOR QUALITY CUSTOMER SERVICE. I got my screen replaced Friday, apparently with a cracked screen from the manufacturer. Went home, plugged charger in overnight. Woke up the next day and screen was blue. Tried to research a fix. Spent at least an hour. Nothing worked. Next day, woke up, screen was black. Today, Monday, I went back and explained what happened and they would NOT stand behind their product. They’re fix was to sell me another screen at a slight discount????? Do not try to save money at this place. You will regret it.

Ad
Review №5

Great experience and super fast!

Ma
Review №6

I went to a competitor first, booked appointment on line and they made me wait 1.5 hours then come back in am for another appointment only to say they couldn’t fix my cracked screen due to liabilities. So I was on my way to Apple to buy new when I saw this place, so I inquired. Very nice young man says “sure I can fix that!” He was done in less than 1/2 hour! Saved me $100s of dollars today!

Aa
Review №7

Let me start by saying this. Apple charges 129.00 for only a glass repair. They use the old LCD if it’s still in great working order. A screen repair kit is by far the cheapest way to repair your phone. The instructions are easy to follow. Heat up no more than100 degrees. Pry up the screen carefully. 15-20 screws, adhesive, and pop it back in place. You get everything you need in the kits. 45.00 buck total for an IPhone 8/SE 2 screen with LCD display. I was impatient for the company to send adhesive that was missing from my kit. That doesn’t happen usually. I needed my phone repaired ASAP. This is the place to get your repair done if you aren’t tech savvy. Called around to 3 places including the Apple store . Here if you schedule an appointment you will receive a 30 dollar discount. This was the cheapest place I found to have my screen repaired in Pittsburgh. It took less than 30 minutes for the repair. I spend a total of 96.29.

Nu
Review №8

Professionalism ,reasonable price and so much more ...All in one place

Ay
Review №9

I had the best experience at Cellairis.The staff was super friendly and they were very informative and super fast.

Re
Review №10

Great, quick service with best price in the area. Make sure to book online for best pricing!

Ka
Review №11

Broke my phone two days ago. Dreaded leaving for hours or longer. Called Cellaris. The gentleman was very friendly and helpful over the phone. I brought it in and in under 20 mins my phone was like new! Super easy and convenient. Highly recommend.

ra
Review №12

It was great service with quick fix.

Fe
Review №13

The gentleman saved us! We have a medically necessary Ipod for my fiances spine. The screen was destroyed. We went to the Apple store and they were unable to help us. The gentleman at Cellairis had the screen replaced and got us situated with a sturdy case to avoid any future mishaps. Phenomenal service and prices!!

Ta
Review №14

Been here three times, every time they had the work done in 30 minutes and was always cheaper than going through insurance or my carrier. Very professional and extremely nice. Highly recommend.

Pa
Review №15

Very reasonable and fast service! My phone works perfectly at 2/3 the cost of Apple. I would recommend to all my friends.

As
Review №16

Not worth. Purchased a groupon deal to get my wife’s iPhone screen replaced. Initially for about a week we did not notice any issues and after that many a times the phone is automatically opening the apps and the screen is non responsive too. Wouldn’t recommend.

Er
Review №17

Wonderful, fast, friendly service

Wo
Review №18

Physical damage caused by your own techs SHOULD definitely be free of charge, not ask customers to pay for another screen replacement, dear Cellairis!Total crooks, they messed up my ipad and would NOT honor warranty, shoddy work! Take your business to UbreakIfix or elsewhere! They cracked the cheap screen they themselves replaced and returned ipad with bad home button and not charging properly! Would not fix their mistakes unless I paid them for another screen replacement, really?!Picked up ipad after screen replacement and when I got home, the home button was loose. Took it back. Picked up and now the battery wouldn’t hold a charge. Took it back a 3rd time (yes, 3rd time!) and realized after pickup that screen was returned cracked (!!) and battery still not holding a charge. Mind you, home button and charge were perfect before this business touched it! When I tried to get my money back they refused saying I had to pay for another screen replacement. I will not give this business another dime! Cannot be trusted! Horrible customer service and handling of wrongdoing!Update: After a few months, we decided take another chance with UbreakIfix and they were wonderful!These idiots (cellairis) had taped the home button in place and had not screwed the battery in on top of breaking the screen!! Wth!!!Do NOT do business here. Not recommended!!!

ja
Review №19

It was great! Great price and the people really know what they’re doing. They said they’d be done in 30, but we checked in 20 and they were done! Apple can repair phones for 200 but they’ll do it for less than 100. I would really recommend. My phone works perfectly as well.

Ry
Review №20

Great service. Very knowledgeable. Thank you for replacing the screen and front-facing camera on our iPhone 8Plus. Hopefully we won’t need to come back but if we do, we will definitely come back here to get any screens replaced!

Ic
Review №21

Staff was friendly and very attentive. I didn’t have to stand around too long to receive assistance and the young gentleman that assisted me was very friendly, helpful, and knowledgeable about the products I needed.Well done !

La
Review №22

This was first time here and it was the best experience I’ve had in this mall. I would highly recommend everyone going here for all your cell phone needs. Bashir is the man !! 💪🏾

Pa
Review №23

Wonderful service. My custom pop socket came off and would not stick any longer, no matter what I did. They took quick, excellent care of me and once again it is sticking as needed! Highly recommend.

ma
Review №24

Best service ever. The guy was super nice. Definitely recommend coming if you want a fly phone fast.

Ra
Review №25

Theyre doing an amazing job.

So
Review №26

The best place to go for repairs! Ace is so honest, down to earth and a good guy. He was able to repair what no one else was and did it for an honest price. Highly recommend him and his store. You cant go wrong.

Je
Review №27

Awesome service great prices. We highly recommend their services

Ha
Review №28

Very happy with my customer service experience at the Ross Park Mall location. I had had a new screen from Cellairis for about six months, and it had been a bit finicky from the very beginning. The keyboard didn’t work well, but it was tolerable. I just hadn’t gotten around to going in to get it checked out. Finally, when the whole thing went black, I took it in. They inspected the screen and agreed to replace it under the warranty, even though it had been quite a while. He encouraged me to bring it back right away if I have any more problems.

Ma
Review №29

Does a great job and is fast didnt keep u waiting

Ma
Review №30

Very nice and did an amazing job. Got my screen protector put on and it was put on perfectly!

Jo
Review №31

Procter broke. Screen on my phone broke. Came back and they gave me a discounted price on fixing my phone and replaced the screen protecter for free. Great service . Recommend

Li
Review №32

These guys are awesome always fix our phones fast and without issue the cost is very reasonable I wouldn’t go anywhere else

Te
Review №33

Assad is a great fixer. Very customer focused. He has fixed an iPhone 6 for me. I also had him fix an Apple Watch and Bose QC 15 headphones at reasonable prices. Awesome service, awesome guys!

Ja
Review №34

These guys are doing great job! Specially Gorkhmaz helped me a lot today. Appreciate you!!! Highly recommended!

Al
Review №35

Great price and quick service. Highly recommend.

Jo
Review №36

Great service! they fixed my phone when it wasnt working at all. My screen was completely cracked and the led was gone. Now its like brand new. Asad is a nice guy and did a great job.

Me
Review №37

The best service ever. I was thinking to change my phone, but Gorkhmaz fixed my HTC U11. Great job guys. Keep like that

Br
Review №38

Asad was amazing very fast and efficient. My phone is just like new. I strongly suggest coming to Cellairis for all your phone needs.

An
Review №39

Super fast! Great customer service!! Saved me from having to get a new phone! Highly reccomend!So since I have posted this I have had to go back to get my screen replaced because it was doubleing all my letters. Which I called on the phone and told them about my experience and they kept saying as long as there are no scratches or water marks rudely even though I had only had it for days and kept saying no I don’t have any damage. When I went to get it replaced they didn’t give me any problems. Now with this new screen it just goes black for no reason like a connection is lose in it. Once again I have no scratches or water damage. I would not reccomend going to this place. The screens are very expensive but NOT GOOD QUALITY!!! I wouldn’t not go here

Sa
Review №40

For anyone who needs a phone fixed or needs any cases for phones, laptops, or tablets, stop past for their assistance. They are awesome to work with and they get the job done under a reasonable price. I love it here

Ro
Review №41

Great and quick service. Fixed my phone for much cheaper than apple

De
Review №42

So pleased! Grandsons IPad was in such bad shape I thought I’d have to pay for a new one. Went to Cellairis in Ross Park Mall and it IS like new. Thank you Asad for fast, same day service at a reasonable price. Highly recommend!

Yo
Review №43

Its a very good store you want to check out while looking for your iPhone cases

Re
Review №44

Great work! Amazing people! Quick and easy.

Pa
Review №45

I had a great experience here. I needed to find an independent place for an LG phone repair as I dont use Verizon / AT&T etc. This was just what I was looking for. He was knowledgeable and helpful as he spent over an hour dissecting the phone, cleaned it, put it all back together. The diagnostic was free! Being in the Mall, you can drop off the item, shop and come back. I would highly recommend.

Ur
Review №46

Great place. Quick fixing and cheap. Very friendly staf

Jo
Review №47

Best cell phone repair hands down. Great price, great service, super quick. Got my 7 plus screen and LCD fixed cheaper than what most places would’ve charged to just get a screen replacement alone, and on top of that they only took 20 minutes.

Ge
Review №48

The guys at Cellairis were fantastic. They were able to replace the charging port on my phone, and save me the hundreds of dollars that it would have cost to replace my iphone. Plus, they were very friendly. My phone now works good as new. I would recommend anyone with phone issues to check them out.

Br
Review №49

Assad was very very helpful and professional. He fixed the phone screen quickly and correctly. He was very patient with us as we also had a lot of questions to ask him. Thanks again Assad. If you need your iphone repaired definitely check this place out!

ay
Review №50

Guys are amazing! They did a great job again! Will definitely come back!!!⭐️⭐️⭐️⭐️⭐️

Sh
Review №51

Mahdi was a great help with finding me a case to my phone . Great customer service

Ma
Review №52

Helped me find the perfect case. Good prices!

An
Review №53

Very helpful representative and good selection. Reasonable prices too.

It
Review №54

Very nice prices and really fast and my phone works great!!

Me
Review №55

These gentlemen that work here are wonderful! Very friendly, and considerate. They fixed my iPhone, after Apple referred me to their services, and took out my broken headphone out of the headphone jack. They did their work very precisely and didn’t make me feel like I was a burden at all. I highly recommend going to Cellairis to fix your iPhone needs, wonderful service!

Ja
Review №56

I would 100% recommend this place to anyone that needs their phone fixed. They do it for a great price and in a short period of time. Asad is very friendly, helpful & good at his job. I will never go anywhere else if I ever have to get my phone fixed again.

Hu
Review №57

Good service !! And they are so kind. They know what they do. I come here for 3 years.

He
Review №58

Had an issue with a malfunctioning phone screen and they replaced it for me for free because I had it fixed here before! Great customer service! Thank you so much!

Sc
Review №59

My guy Hassad who I believe is one of the managers there hooked me up BIG TIME. My screen had cracked so I called him and he got me into his day no problem. He offered me the best price there was to offer and he corrected every problem I had. It was some of the best customer service I had ever experienced. Hassad, YOU ARE THE MAN! THANK YOU

Ca
Review №60

Great service. Really fast. Good quality I would highly recommend. Definitely will be coming back in the future

Je
Review №61

Go here before giving another dime to Apple or you cellular provider. Despite paying Verizon $250 per month for my cell bill they were not willing to be honest with me about the possibility of repairing my phone instead of replacing it. Ace immediately diagnosed the problem and fixed it for a fraction of what a replacement or insurance claim would have been. If he tried to fix it and failed he would not have charged me. I was totally impressed and grateful to find honesty after two days of dealing with incentive based sales reps.

Ke
Review №62

Fast service. As good as new

Ro
Review №63

Awesome service thx will come back

Ni
Review №64

Ace was great to work with and had my phone repaired in no time at all. Very reasonable prices - if you need your phone fixed quickly this is the place to go. Thanks again!

Lu
Review №65

Fast, efficient and clear results. Employees are willing to help out anyway possible, even if you need a quick charge for your phone while shopping. Definite location for definite results.

De
Review №66

Very good sales and customer service. Very friendly and fast service. Asad was very very helpful stop and see him at the Ross Park Mall kiosks.

Kh
Review №67

Great Cases and very helpful when it comes to screen fix and finding the perfect case.. great prices! Works fast on fixes

Al
Review №68

Great deals on phone cases and really helpful staff 10/10

Ji
Review №69

I took them a Nexus 5 with a cracked screen, and not only did they do a great job of repairing it, they went the extra mile in helping with another issue. Also super nice. Id give them 6 stars if I could.

Ad
Review №70

Very good service. 10/10 recommend

li
Review №71

Very quick and good service! Hope I don’t break my phone again but I’ll come back if I do!

Pa
Review №72

Rip offThe con man tells me hes in business 8 years but cant do glass only repair Instead tries to sell me lcd screen. Find someone else to fix your phones unless u want to spend an extra 100 or so

Ji
Review №73

He respects to the guests and he taking really nice with guests

Ke
Review №74

Ace hooked me up. My phone screen was cracked and I was In a hurry. He got the job done in less than 20 mins. Gave me 10% of the bill which is way less than what apple would have charged me. It would have easily been an hour wait to get done. Very satisfied with my phone now its back to normal if not better than normal.

Br
Review №75

Very helpful! Huge variety and great customer service!!

Jo
Review №76

Overall a great experience! I had a broken iPhone 6 plus, got the screen fixed and after a few days experienced screen glitches, brough it back to the store and the replaced the defective screen with no questions ask. Great customer service and best prices around. I would highly recommend this if you need a phone repaired!

Ti
Review №77

Fast, inexpensive, and DONE THE RIGHT WAY! Highly Favored and Highly Recommend!!!! Bang For your buck for surely!

Ma
Review №78

Asad fixed my phone perfectly. He even went the extra mile to fix small imperfections that I hadnt realized I had. Definitely will come back for any other fixes.

Pr
Review №79

Experience was great and customer was awesome 😊

Ev
Review №80

Great service! My phone was fixed very quickly and done with efficiency, the guys were very nice and kind. Would go again.

Az
Review №81

Great costumer service, they did a great job fixing my broken iphone screen

Ma
Review №82

They were very kind and helpful!

V
Review №83

Friendly, approachable, good quality product. I would buy here again

Ra
Review №84

I like how my screen is fixed all nicely, he cleaned it and made sure everything was perfect,thanks you for fixing my phone I greatly appreciate it 🖤!

Je
Review №85

This place has awesome costumer serviceTook care of all my case needs

Ka
Review №86

Thus place is awesome! Very reliable, cheaper than apple and fast service! If your at ross park this is the place to go!

Sa
Review №87

The repair person was very knowledgeable and customer friendly

An
Review №88

Really good service❤️The one in the Ross Park Mall did so good fixing the screen and LCD on my XR and treated us very well I love it 🥰Thank you 🙏

Da
Review №89

Great customer service. Great experience every time. Ace is the man to see for anything you need fixed on your phone!

Jo
Review №90

Best place to fix your phone! My camera and screen were shattered but now it’s like I have a brand new phone. Absolutely recommend this place!

Br
Review №91

Bought 3 old iPhones for a great price! Great service! Quick repairs! Highly recommend!

LC
Review №92

Very helpful and prices were great.

Da
Review №93

The handsome gentleman gave us great service

Ku
Review №94

Very good people and good prices of all products. Knowledge of phone 📱 & iPad repairs unbeatable. Any problem with your phones and ipads, just visit them

Me
Review №95

Helped me solve a phone case issue. Very helpful.

Sa
Review №96

Asad is awesome! He does great work. 10/10

Ni
Review №97

Very helpful. Quick and easy. Great experience.Thanks. Asad

Be
Review №98

Asad is great!! He has repaired 3 of our devices over the past couple of years with screen damage and they’re always as good as new! He’s very professional and fair with pricing.

Ja
Review №99

They got the wet iPhone fixed. Each new issue was found before we left with the phone. 3 parts later, we have a well working phone for less than what the phone was worth. Go here, use their service and buy a kickin Penguins case.

St
Review №100

These guys are great! My friends thought I got a new phone. My phone was trashed. They put a new LCD digitizer and screen, cleaned it up, put a screen protector on it and sold me a case a discount. I wont tell you how much but it was cheap. I was ready in less than 20 minutes although they said 25. Plus they were cool as hell. Go there! Dont go anywhere else.

Information
30 Photos
100 Comments
4.9 Rating
  • Address:1000 Ross Park Mall Dr, Pittsburgh, PA 15237, United States
  • Site:http://www.cellairis.com/stores/ross-park-mall-cell-phone-iphone-repair
  • Phone:+1 412-568-3974
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Mobile phone repair shop
Working hours
  • Monday:11am–6pm
  • Tuesday:10am–9pm
  • Wednesday:10am–9pm
  • Thursday:10am–9pm
  • Friday:10am–9pm
  • Saturday:10am–9pm
  • Sunday:10am–9pm
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