user
STORExpress Self Storage - South Side
200 S 22nd St, Pittsburgh, PA 15203, United States
Appearance

Comments
Ky
Review №1

Great bathrooms. Elevators 10/10 would definitely ride again. Nice selection in the vending machines. Speedy maintenance man

Es
Review №2

Store your stuff here! The staff, was so nice and friendly. Shout out to Katie! They were flexible, available, and so kind and generous. The facility was clean and easy to access. Their free trucks with the move were great! I could not recommend Storexpress enough!!

Er
Review №3

The staff was very friendly and helpful. We needed a storage unit for a short time to store my sons things until his new apartment was ready. The location was very convenient and the facilities were nice. I would recommend Storexpress in the South Side to anyone needing a storage unit.

Pe
Review №4

We were very happy with the move n store service that they provided. All staff were very helpful and they made storing my daughters things very easy. I highly recommend them.

Su
Review №5

Friendly staff, shout out to Laura. Driver arrived promptly to move dorm room furniture, shout out to Gary. He was very patient because moving out of the dorm was longer than anticipated due to the dysfunctional elevators. The space at the storage location was very clean, dry and spacious. We will definitely use this facility again and would recommend it to others.

Lu
Review №6

Amazing service and such great prices! Everyone is so kind and helpful as well! Best experience at a storage facility.

Ca
Review №7

Your two girls Katie and Lori were very helpful to me and very polite the service was very good but it only begin and storage was cleaned easy to get to the only complaint I would say right now is you dont have enough cards for people because everybody was taking all the carts for one vehicle and you had a wait until they were all done but otherwise so far I have no complaints Katie was a very helpful and polite young lady

Pe
Review №8

Great place to store our stuff. Loading ramps always open and its clean inside. Sign up and cancelation were as easy as could be!

Wi
Review №9

All the employee are friendly and help you out as much as they are able to. The best storage unit ever. Please make sure if you are looking for somewhere to store your item CHECK THEM OUT!!!!!

Lu
Review №10

The staff, location, & atmosphere are all top notch. I’d highly recommend storing your stuff here.

Ma
Review №11

Really great storage facility!!! I have only positive things to say. Their employees made my stressful time extremely less stressful. They are very easy going when it comes to needing the truck and are willing to work with you. The entire place is clean, nice, and has very easy access. On top of all that, each different employee I interacted with was super helpful and NICE!

Mi
Review №12

Some of the nicest people I have ever met. I highly recommend this particular location. They went out of their way to find out the cheapest price for my needs and we’re super helpful.

am
Review №13

Laura was super helpful, friendly, and accommodating! The place was easy to navigate and the process was quick and simple! Would highly recommend! :)

Bi
Review №14

Friendly staff, easy access, and CLEAN!! Best storage unit Ive experienced in Pittsburgh.

Jo
Review №15

Was amazing everyone there was very friendly and helped the move be way easier. They were also very professional and Covid safe I would completely choose them again and was very impressed by everything.

De
Review №16

I have used STORExpress for the past 3 years as summer storage for a daughter’s dorm room things. They are friendly and provide excellent service. They have free pick up and delivery, a service that saves us from renting a vehicle to haul dorm contents in.I had recently run into a problem that I was scrambling for help with. FedEx delivered a very large package to us while we were away and unable to retrieve ( yes, we had put in a vacation stop and they still delivered). The package was left on the sidewalk (this is in the city). After several irate and going no where conversations with FedEx, I called STOTExpress and they picked up the ball and went into action! They assured me they could assist, went and retrieved packages, put in a locker and set up an account ( being a previous customer worked in my favor). Within a half hour STORExpress solved my issue and made my day!I would highly recommend and use again!Thanks once more to STORExpress

Ia
Review №17

The entire customer experience was amazing. The front office worker was incredibly helpful. The truck was free, and everything was an absolute breeze moving into the place.

Ma
Review №18

We had a uniquely stress-free experience thanks to Lauras and Katies assistance! We had a very short window to find a storage unit, and all the logistical issues that come with quick move outs, short term storage needs, and multiple quick move-ins for both of our Pitt students. Both Laura and Katie went above and beyond to help us and accommodate exactly what was needed to make these moves bearable. They have the knowledge and patience to guide students and parents through these joyous hurdles of college transitions. Thank you Ladies for your expertise, and we gladly recommend STORExpress South Side for anyone needing storage with true customer service! Thank you!

Ly
Review №19

Laura was super great. Place is clean and easy to use

La
Review №20

Laura and Katie in the office were extremely helpful and professional! I was impressed with how they managed multiple issues with a calm demeanor. They were problem solvers and made the customer feel valued. Our truck driver, Gary, was also extremely helpful. He went above and beyond to make our move successful. The storage unit was clean and temperature controlled. I was grateful for all the carts and flatbeds! I would recommend this business to everyone.

De
Review №21

Great customer service and courteous! Highly recommend

Wa
Review №22

Though not looking to need storage space, when we did, this place was wonderful. The staff was friendly in person and by phone. The place was convenient, space was clean and moving in and later moving stuff out was easy. Would highly recommend if you are in need of storage space. But even more so, other businesses could take a lesson from these folks about excellent customer service.

Lu
Review №23

Patient and friendly. Gave us a great rate which helped significantly in the midst of a move. Couldn’t be happier!

Ke
Review №24

Great experience and a perfect location for Pitt students to store their goods.

Da
Review №25

Love the ppl here

St
Review №26

Thanks so much for making our unplanned college dorm evacuation as stress free as possible. It was a huge help to have the transport truck and driver. Everyone we dealt with at the South Side location was professional and kind. Well definitely use STORExpress next summer to store our dorm room things again!

Ma
Review №27

1000% recommend STORExpress South Side. Laura and Katie are the BEST. I cannot say enough about Gary - he was so incredibly helpful during our move-out and move-in process. I am renting a unit with them for a second time for my Pitt sophomore, and I know we will be back again next year.

de
Review №28

Laura is an expert in customer service! Never had a storage unit before. She searched available discounts. Call store directly. Lots easier.

Ka
Review №29

Really great experience! I have rented a storage unit twice with Store Express South Side and it was a great experience both times. Staff is very friendly and helpful and it is amazing to have use of the truck for move in/out. Highly recommend!

We
Review №30

Extremely helpful and friendly staff. I had to mail my packages to and from the unit without showing up in person and they handled all the logistics. Definitely recommend

As
Review №31

I rented a storage unit with store Express for 2 years, I absolutely love Katie, shes always been the sweetest very helpful and always polite! I could access my belonging whenever I needed, building is always clean! My favorite part, all of my belongings I had in my storage came out in the same condition they went in! If i ever have storage needs again I know where to go and will certainly reccomend any chance I get!

Ji
Review №32

I rented my daughter a storage bin from out of state. We were extremely happy to find it clean, dry and most of all safe. The staff was always helpful, their complementary truck, we could not have done without. And the driver went above and beyond. If we have to do storage again it will most definitely be at STORExpress. They made the entire experience very easy for our family.

Da
Review №33

Management is so nice and gave me everything I needed to choose the perfect size storage space.

Di
Review №34

Of course its hectic trying to move three girls and one guy out of their apartments, into storage and then back to new digs. The folks at Store Express made everything smooth. The facilities are great, it was easy moving furniture and everything in and out. They are super friendly and reasonably priced!!!! I HIGHLY recommend them and will not hesitate to use them again if we need to!

Sh
Review №35

Amber and Laura were so kind to me and my family both times we moved. They made sure that we were satisfied and taken care of properly. They showed great hospitality they offered drinks and snacks, even cake one time. I would definitely be recommending them to my friends and family. EXCELLENT SERVICE.

Pa
Review №36

Laura and Katie were terrific! Start to finish. Helpful and friendly. Easy move in and easy move out.

Me
Review №37

I would highly recommend this storage facility to anyone. Katie and Laura were super helpful and informative when my family and I were in need of several storage units. They both helped me and my family feel like our valuable family possessions will be safe and gave us peace of mind. Thanks for all your help

Ma
Review №38

Great location, price and staff.

La
Review №39

Laura and Kate were really easy to deal with and responsive to all of our needs when storing some of our daughters college stuff over the summer. Will definitely use them again if needed.

St
Review №40

I like working there making money

Sh
Review №41

Amber is the best! She understood my last minute situation and worked with me to find a solution.This was my first time renting a Storage Unit, and the process was so smooth and the location is great! Also everyone is super friendly, If I ever need a Storage unit again I will definitely be using this one!

Jo
Review №42

Over almost two years while I had a storage unit for my daughter’s college stuff I found the entire staff at store express to be extremely friendly and helpful. I would definitely give them 5 stars!! Laura Katie and Amber were great!!Thank you!!Joan

Vi
Review №43

Amazing, over the top customer service! Since day 1, Amber has gone above and beyond to accommodate my cross country moving and storage needs. I would recommend using STORExpress in South Side. Free use of moving trucks, moving supplies, online payments. Great for students, and professionals, they have all types of benefits to using their facility!! Highly recommended!

ST
Review №44

The south side location staff has offered the upmost professionalism with my storing needs. From day one I felt at ease with the friendly faces that answered all my questions regarding cost and security and to date the company has assured me they are a trustworthy business. Store express is unique by offering a controlled platform that can meet with the trunk or bed of you’re vehicle which made unloading a simple and easy transition. + they offer dolly’s that are sturdy and can hold its weight. 6 Stars for the staff and facility . Thank you!

Ka
Review №45

I highly recommend STORExpress South Side location to anyone who needs a storage facility. I feel safe knowing my belongings are secure. In addition, the staff is very professional and courteous. I dealt with Katie McDonough on numerous occasions and, not only does she always greet me with a smile, she is very knowledgeable and professional. Please consider them for your storage needs!!

Je
Review №46

With Univ of Pittsburgh closing early, and we had to find a place quickly, without knowing the exact date we needed the locker. Katy and Laura were absolutely wonderful to deal with, from beginning to end. Their facility was very easy to access.

Ma
Review №47

Awesome place, very friendly people. They were very accommodating when i needed help. Thank you!

Sh
Review №48

My husband and I rented a unit for our daughter. The staff was very helpful and friendly. The units and facility are well kept. We will be using them again if needed.

Mi
Review №49

No better place to store your things in the Southside

ge
Review №50

I really have to give this place one of my rare 5-star reviews. Both times I used STORExpress, I was surprised by the free use of a large truck. On my move-out, we were also provided with a driver, who went the extra mile by helping me carry some of my furniture up the stairs into my new place. And I cant say enough about how friendly the front desk staff is. Keep it up. Free doughnuts or pizza is the only improvement I can suggest. I did appreciate the free water.

Co
Review №51

Very easy storage solutions and perfect for students, dont book online however, very misleading prices

Ki
Review №52

My daughter kept her stuff at STORExpress South Side for the summers that she was in college. The facility is clean, the prices are good, the staff is friendly and helpful. They will pickup/deliver your stuff, and the driver is punctual, helpful, and very sweet (thank you Gary!). Recommended!

Au
Review №53

Incredibly friendly and polite. This was my first time getting a storage unit and they made it simple and straightforward.

Su
Review №54

Store Express was so great, the space was perfect, the price was right and the free rental truck was included. I couldnt believe how smoothly our move went, the staff was incredibly helpful, especially Amanda. Would definitely recommend!!

Ro
Review №55

I have two children at Pitt and I have been storing at StorExpress Southside for close to 4 years now. Not only are the facilities well maintained but the service is outstanding. Due to Covid we had to move our kids out of the dorms on short notice. I arrived at the Southside facility 10 minutes after closing and not only were they available to register me but they were pleasant and understanding. I never forget great service and I would never use anyone else.

Th
Review №56

I helped a friend of a friend move. The woman and her wife were moving to California and putting a bunch of stuff in storage up here in Pittsburgh. Growing up in the southside it was very neat to see how well re-purposed that building was. It is clean, well lit and sure seems to have its act together. More ventilation to clear the weed smell from bands renting practice space would bump this to 5 stars 🙀🎸

Ma
Review №57

Employees were nice and helpful. Their service of helping transport customers and their belongings to and from locations is really great. I would highly recommend.

Th
Review №58

Best service I’ve ever received! Everyone should come here. They have outdoor parking, Practice spaces, climate controlled storage, and wine storage! To top it off a free truck for move in. The facility is clean and secure. The staff is always helpful and friendly. I would recommend them to everyone. Thanks Laura and Amber!

Ja
Review №59

I started using this space in 2018 and I removed all my items early 2020. I went with this space because of the moveable platforms. These were a lifesaver! I had very heavy commercial equipment that is not easily moved up or down. The ability to use the moveable platform, pallet jack and flat carts saved us. I never had any difficulty getting into my space no matter the day. I also never had an issue with paying my rent fee every month. Everyone in the office is super nice and friendly. Then when it came time to remove my things, it was very smooth. I didnt have any notice, I just showed up and I was able to sign the paperwork and remove my things no problem. I would definitely use this space again and recommend it to anyone who needs some extra space.

Za
Review №60

Completely satisfied with the services and spaces offered here. Large loading bays, lifts in all the right places, various carts, and secure. All the things youd expect from a quality storage facility. The people make it tops. Theyre friendly, attentive, and detailed.Special mention here for Amber. Always bubbly, conversational, knowledgeable, and efficient. Shell laugh at the toss-away comment about your day and explain the dimensions of every available unit in the building in the same breath. If your call is answered by a bright, excited voice, know youre in good hands.

Oh
Review №61

I’d had a difficult move across the country and the most straightforward and easy part of it all was using storexpress. From the INCREDIBLE customer service to the flexible hours. It was honestly shocking how great the process was.

El
Review №62

The facilities and the people here are great. We have used them for both of my kids that were in college in pittsburgh. We live 7 hours away and they were so accommodating every time we needed something. Laura and the team there are outstanding.

Br
Review №63

The girls working there were very helpful and easy to work with. We used them for one month while I was switching houses and it was reasonably priced. The truck rental was an excellent service they provided and highly recommend them and will use them again in the future.

Ly
Review №64

Great location, features, and price! Tenant-friendly. Katie was friendly and very helpful.

An
Review №65

The facilities are very clean and always kept up to date. The staff is even better to work with! Very friendly and always there to answer any questions you might have.

Ka
Review №66

After a month having moved into a new neighborhood in Pittsburgh, I am so happy I chose to store my items at STORExpress. Being able to swing by and grab something from my unit that I might need is comforting since the building is well kept, secure, and well monitored.During my move, I utilized the STORExpress truck and was very pleased with this additional service! I was amazed that I had straps, moving blankets, and a dolly at my disposal!All in all, STORExpress are professionals and have amazing customer service. I felt well taken care of and continue to have peace of mind that my items are well protected. I will continue to recommend their services. Special shout out to Amber and Laura for their amazing help! Great job!!

Ma
Review №67

They are always polite, personable and friendly!! They have always been very patient with my 1,000 questions! Have and will continue to recommend to friends!! Thank you so much for all your help!! Also, the free moving-in truck and the very very cheap rent to use the trunk to move out is perfect!!

Jo
Review №68

As an international college student, storage place is very important when it comes to a long summer break, and I heard STORExpress is a very safe, nice and affordable storage place from my friend, so me and my friends chose this storage place. The staff there are really helpful, they will try to help you to figure out a plan(like the size of the storage room) to fit your condition. Rooms are very safe and theres lots of choices of room sizes. The free pick-ups are so helpful and we really appreciated that. Overall, the price is affordable for college students and it has been a very satisfying storage experience! Recommend this place!

Te
Review №69

Today I walked into the office and was greeted by all staff. I was quickly helped Amber. She was understanding and helpful. I got my unit today. Thanks guys!!!

Le
Review №70

I love STORExpress! Amber and Laura are very courteous, have always helped me and my mother with ourmoving and storage needs. Facility is clean, safe, and use of the free truck saved us so much money. If you want a unit and a truck come here. Also they have tons of packing supplies.

Ni
Review №71

Best storage unit facility Ive used so far. They make moving or storing easy. I know my things are safe. And staff is super friendly. Amber and Lauren are always there to help.

Ja
Review №72

I had the greatest move-in experience with STORExpress Self Storage on the South Side of Pittsburgh. I needed a unit that was air conditioned to help preserve some art, and that left me feeling safe with security on the premises. STORExpress successfully met both of those concerns. Also, it was exceptionally clean, easy to sign up and, not least of all, the folks who worked there were incredibly friendly.They spoke with me on the phone once, and remembered my name every time I called and/or walked in! They also provided me with wooden platforms in my storage unit to keep the art off the floor, for free, and installed it for me when I was not there, for free!Every single experience Ive had with them has been perfect. Best of all, I am confident my items are safe and secure. I give my highest recommendation to STORExpress Self Storage | Pittsburgh (South Side).

Ma
Review №73

Laura was so efficient and professional. She made this move very easy for me. Did a lot of research. Great pricing.

Et
Review №74

Great experience with the staff! I would recommend everyone come here for their storage needs. Free truck was helpful!!! Thank you Katie, Laura, and Amber.

Br
Review №75

Great location, staff is always very helpful with whatever you may need. This is a great place to store your belongings! We have been renting from here for a while now and have never had any issues with other tenants or employees

Am
Review №76

Awesome place! Perfect for a college student to store dorm room stuff over the summer! They even came to school and picked up all my stuff! Highly recommend! Great hours too! Call them up!

Te
Review №77

StorExpress-South Side was extremely helpful to me when I had to store some items immediately. Loved their service!

Jo
Review №78

My go to storage place for my daughters college break dorm stuff.. great rates and service. The staff is the best!

Da
Review №79

We rented a unit in the Robinson Center location. Amber went above and beyond to accommodate us. We were so pleased with the location of our unit, the condition of the unit as well as the customer service we received.If we ever need a storage facility in the future we will be recommending Storexpress. Amber really made sure we had a great experience as well as made sure we had the correct size for what we needed to store.Thank you so much for your help Amber!Danielle & Steve NJ

Gi
Review №80

Thank you Laura for making a new customer from San Diego welcome and at ease. Youre friendly voice and support over the phone made all the difference for this out-of-towner. Thanks for your help to make my sons first move out seamless.In a competitive industry where the same product is sold, the difference is the quality in customer service provided. Youre an example of how good business is generated.All the best!Gilbert Vasquez

ca
Review №81

Great service!

Ca
Review №82

Great customer service. Everyone I dealt with at this location was patient, friendly and very helpful. I am going to use this storage facility for the next few years. I highly recommend this facility. Very easy to deal with.

Co
Review №83

Such nice people. They will do anything to ensure you have a positive experience. Saying that they go above and beyond expectations is an understatement. From their desk staff to their service department, everyone is there to help. Thank you guys for being so awesome. Keep up the great work

Ma
Review №84

Store express was great for my summer storage. Extremely easy to set up. They came and picked my things up from my dorm and brought me as well. The storage is clean and great!

Ti
Review №85

Cleaner than most rehearsal facilities in the region, with several layers of passcode/security from outside to your own unit. There is Wi-Fi and rooms are temp regulated. Ive never had a problem parking or getting ticketed while Im on-site, but a hangy-permit would be nice cause sometimes I *feel* like Im gonna get towed or something even though its not been an issue. Rooms are pricy, but there arent many options in the city that allow band rehearsal that are remotely sanitary or secure. Youll almost certainly need to split with more than one band.

ha
Review №86

I absolutely LOVE storeexpress!! The staff is very friendly and make sure you are satisfied with everything before putting money down. Highly highly recommend to everyone!!

Jo
Review №87

Rented a unit here for the summer since I had to move into a new place in August and had too much stuff to fit in our car for the drive back to Philly from Pitt. An easy drive from Oakland and super easy to move in and move out. Staff were very helpful - they even called with a friendly reminder to pay my bill when I forgot one month. Ill definitely use them again if I need storage.

Ji
Review №88

Staff is super nice and helpful. They were truly trying to accommodate my every need. The price is very affordable. They have a truck that can help students move and return for free or very little charge.

Ro
Review №89

Great facility! I wouldn’t go anywhere else! Everyone come here for your storage needs! The staff is knowledgeable, friendly, and helpful!

Mi
Review №90

I had to move my furniture quickly. Amber helped me through the whole process and answered all the questions I had. This was the easiest process and I would recommend Storexpress to anyone. Thank you Amber for your professionalism and help.

Da
Review №91

Great experience. I booked the storage site via phone (Her home is 9 hours away) for my nieces college stuff. I found out that I picked the wrong size, but they made adjustments for us to get the correct size needed.The driver who picked up was very nice and helpful.

Ro
Review №92

Friendly professional services.. always helpful..always pleasant... Katie is a valuable asset to your company!!!!

Ka
Review №93

This is a great location with great support staff such as Amber. We did not see any dust after a month and they helped us out with free moving vans. They have plenty of movement equipment and were very accommodating.

Lo
Review №94

Customer service is outstanding. Easy to work with, flexible, & accommodating to all our needs.

jd
Review №95

Great experience here. Amber at the front desk showed me a bunch of different units because I was being particular, and she helped me measure things and reassured me what I was having delivered there would be taken care of no matter what happened. Totally put me at ease.

Ma
Review №96

Katie was amazingly helpful and knowledgeable. I would definitely recommend STOREExpress Southside. it is close to all the colleges and it was an uncomplicated process. The fees are reasonable.

Sa
Review №97

Wow! What a pleasure it was storing our daughters stuff at Storage Express Southside. I had many questions and each time I called, Laura was super sweet and explained everything to me.The day of the pickup came and the truck was there promptly at the scheduled time. The driver was very nice and my daughter, who was a freshman at Pitt, had no trouble at all storing all her things in the locker. She took the bus back to campus and found the whole experience to be easy and pleasant. Thank you Storage Express for doing such a great job and for being so organized and easy to work with.

WL
Review №98

Awesome business. Just moved in to a studio on the top floor to further my photography business. Great spaces with plenty of space. Front office is great! They will help you with whatever you need.

Gi
Review №99

STORExpress has been a huge lifesaver for me throughout my move! I rented a 5x5 cooled unit for 5 weeks to hold my belongs between apartments, and it was reasonably priced and easy to access. The staff is incredibly friendly, helpful, and accommodating, and theyll even pick up your things for free in one of their giant moving trucks, which is great if you have bulky furniture or a mattress. When you walk into their customer service area, the staff address you by name—what more could you ask for! Definitely recommended!

Ca
Review №100

I needed a storage place for my college things, because I live 11 hours away and wanted something convenient to keep my things in Pittsburgh/near the Oakland area. I cannot speak highly enough of them, their customer service is by far the best I have ever experienced. They treat you like good friends and are extremely friendly, kind, and willing to help you to make sure you have the best experience. Definitely go with StoreXpress!!

Information
86 Photos
100 Comments
4.9 Rating
  • Address:200 S 22nd St, Pittsburgh, PA 15203, United States
  • Site:https://storexpressselfstorage.com/south-side/units?utm_source=local&utm_medium=StoragePug&utm_campaign=puglocal
  • Phone:+1 412-872-2487
Categories
  • Self-storage facility
  • Art studio
  • Automobile storage facility
  • Band
  • Moving and storage service
  • Moving supply store
  • RV storage facility
  • Storage facility
  • Warehouse
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–5pm
  • Sunday:10am–4pm
Similar organizations