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101 Towing & Recovery
21818 N 21st Ave, Phoenix, AZ 85027, United States
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Bo
Review №1

Uriah, our technician, was kind and knowledgeable and arrived ahead of schedule. He was so professional and overall he made our accident so stress-free. He’s helped us twice now and he was stellar both times. Definitely recommend these guys.

Wi
Review №2

101 Towing has been my go to towing company for several years now.I got a flat bed tow from Art Cruz yesterday to tow my restored 63 Cali Style Bug to a storage garage. The driver, Art, was very nice and he was careful with my vehicle. He even helped to push the car into the garage. Outstanding service. Thank you : )

St
Review №3

Awesome company. Was at the location extremely fast. Johnny (if I am remembering properly) was amazing went ABOVE and beyond to help me even took a look under my hood and let me know what I could do to fix my issue. He was very professional and just made the experience awesome for having for car towed! Gide credit where credit is due and he deserves it what a great guy! Keep up the great work!

Re
Review №4

My experience was amazing. John Archer is one of the best anytime someone needs a tow I recommend 101 towing and Everytime its been a great experience. They definitely deserve a 5 star rating. ⭐⭐⭐⭐⭐

Va
Review №5

Excellent, hassel free, very professional and prompt I highly recommend them.

Tr
Review №6

William was the angel that rescued me on Saturday, July 3 at midnight. I had been waiting for another company for 2 hours on a dark desolate road. I had a flat tire and was waiting for the other tow company. I was really getting a little nervous being and older woman alone in such an isolated location. He was not going to leave me alone and was concerned about my safety. We dropped off my car at the dealership and I made it home safely. Thank you so much William. 101 Towing thank you for for having wonderful caring employees like William.

me
Review №7

Our driver was John . . . He battled holiday traffic to rescue our motorcycle from the side of i-17 insanity , not only did he tow the bike but he was kind enough to pick my husband up after the long walk for help. I will definitely be recommending 101 towing (especially driver John) to anyone that needs their services

To
Review №8

Used 101 Towing to have my car towed to the dealership. They had indicated they would arrive in 1 hour 45 minutes. Before I knew it, I received a phone call that the driver was less than 5 minutes from my home. So glad I didnt have to wait for hours. The driver arrived and was very nice, great customer service, and very professional. He was very familiar with towing my type of car. Was concerned and careful not to cause any damage. After he dropped off the car, I received a call to indicate the car had been delivered to the dealership. I highly recommend 101 towing. Great Service.

Mi
Review №9

The front desk lady is wonderful. I wasn’t available to be there for the tow because I had to get ANOTHER tow from a skeezy shop. A decent price and excellent hassle free service over the phone at that. they definitely have themselves a future customer.

Ka
Review №10

I was very happy with the professional service we got. The tow truck arrived on time and I was really happy to see that it was a female driver. Now I know that some of you it wouldnt make a difference, but in my 60yrs I have never had a female tow driver and Ive had my car towed several times needless to say. Michelle is the bomb. She is professional quick and considerate. Got the job done and made sure it was done right. I am definitely going to be recommending this company to family and friends who are needing a tow. Michelle you rock. Thanks for a job well done.

Ma
Review №11

After a VERY stressful night of leaving my keys in my car I had 2 people from a different company try to unlock my car for me. Neither could do it until THANKFULLY this morning URIAH saved me! Within five minutes he was able to get my car unlocked! Seriously he is the best. Thank you 101 towing!

Jo
Review №12

Had amazing service from these guys! Especially Tim! Came in, was here in 30 minutes and helper me with a tow a half a dozen other companies wouldnt take on! He safe, efficient and super friendly! I recommend these 10 fold! They are amazing at what they do!😎👊🤘so, keep it up guys!

Br
Review №13

Picked me up quicker than AAA had predicted. Good conversation. Thank you 101!

Ma
Review №14

I want to thank 101 towing for their quick response to helping me when my truck broke down on a hot Friday afternoon. Your quick response to my dilemma was much appreciated, Tim their driver was quick to handle the situation, Very helpful and courteous, I would recommend them to all, thank you

Br
Review №15

Yesterday Tim did an amazing Getting my sons car out of ditch in cave creek. He was patient and inventive and i would totally recommend him and 101 Towing to anyone. With his help we avoided a full tow.Thank you again Tim!

el
Review №16

I can’t thank Rick enough. He was so patient and determined to help. He made the situation a lot less stressful. I would highly recommend using this company. Thanks again!

Er
Review №17

Tim did an awesome job taking care of my classic truck. He got it out of a tight squeeze in a garage and put it back in to another tight squeeze into My new garage. I’ll definitely use them Every time

Ch
Review №18

Very professional and honest. They did what they said they would showing up on time and safely transporting our vehicle. Tim was a very experienced and friendly driver. They are very highly recommended.

Jo
Review №19

They were friendly the driver was awesome helped me a lot I will only call them from now on highly recomend them

Fr
Review №20

Just got my car towed by Tim from 101 towing. Great guy super easy to work with. Had me back home in under 15 minutes. Perfect service thank you Tim for taking care of me and my car.

Ra
Review №21

Didnt know where to start when my car broke down. So I Google searched towing and 101 Towing & Recovery was the most suggested. Im sure its because of the review ratings... I would recommend this company 100 percent!! My drivers name is Kyle. The response time was amazingly quick. Id say 5 to 10 minutes wait time. Kyle made this difficult situation easier to deal with and he got us home safe... Very affordable and please believe me and the ratings this is a great company!!

Je
Review №22

Tim was excellent. He was timely, professional, and even got my car right into my garage when I had a double flat incident on the highway. Hopefully won’t be needing services again anytime soon, but if I do, I know who to call.

Br
Review №23

Snowbird here with a car with a dead battery in the garage, would take a boost. Called 101 to get an estimate for a tow and they gave me their rates. I booked immediately and they had someone over within the hour. That’s fast! Josh was the driver and he was super professional, safe and friendly. I knew my car was being treated well. Although you hope to never have to use towing, when you do, it’s nice to know there are people like Josh and companies like 101 out there to help a stranded motorist. Thanks 101! 👍

Di
Review №24

They don’t bother calling to tell you they will be late until you call AAA to ask what the status is only for them to tell you it will be another hour. That would of put me at 3 hours of waiting. It’s 2021 and not 1890, you clowns should know how a phone works so you can give the customer an update. Garbage company

Sh
Review №25

AWSOME!AWSOME! Michelle, was the one that had to pulled us out of a river bed. I was worried we wouldn’t be able to get it out without damaging the car, cause there was big boulders in the pathway. But Michelle got it out! Without damaging the car!! She did amazing and I’m so great full that she was professional and a great work ethics. I’ve seen some towing companies that don’t care about the customers vehicles, and would have just yanked it out and damaged a vehicle and not care😒 so I want to thank Michelle for great customer service!!

Ch
Review №26

Johnny and Tim were amazing seriously went above and beyond the call of duty to help us in every way possible very dedicated, and hard working. I would recommend this company for any of your towing needs.

Ro
Review №27

Tim called quickly, came when he said he would, was polite, professional, friendly and did an excellent job taking care of my Harley getting it onto his flatbed and tying it down properly for the trip to get it repaired. I highly recommend this company. Some tow drivers are not as familiar with motorcycles and arent as careful as Tim was. I will definitely use them, again, if I need a tow service. Thanks, Tim!!!

Ri
Review №28

Tim did an axcellent job and went above and beyond to make sure i was taken care of! if i could give more stars i would!

Ni
Review №29

Drivers name was John. Really great guy very professional. Helpful. Suggested options for us for my jeep. Great sense of humor which was appreciated during a stressful event.

Ni
Review №30

Hello, I don’t do reviews but the man who helped tow my car (Tim) was a very generous and cool person to work with. Everyone in this business usually has attitude or very blunt. Not only was he a great person but very quick as well. Thank you!

Ti
Review №31

John saved the day! (Or night, as it were...) My son’s car broke down on the off-ramp of the 303, and John quickly pulled up, hitched up the car and quickly towed it to my house. He even maneuvered it safely in between two other parked cars! He was friendly, professional, efficient and fast. Thanks, John... and 101 Towing! I highly recommend!

Hu
Review №32

Pulled me out of the mud twice very fast

Mi
Review №33

Excellent service and very fast response time, I recommend this company over any in the valley. My driver Dave was very knowledgable and polite and even called me with an exact time he would arrive and even helped me push my honda into my driveway. 5 Star service.

Er
Review №34

John was wonderful and very professional! Despite being given the run around by the rental car company, he made sure the vehicle got where it needed to go. He detailed everything and kept me up to date. 10/10 would recommend to anyone needed his services!

Ma
Review №35

Great experience with this company, needed my truck towed to a local tire shop, Tim was the driver and was an awesome guy Great job !

Te
Review №36

You saved me again, Tim! I called in for a special motorcycle tow, and even on your day off, you arrived quickly and professional as always. I have used this company a few times and hands down, I have received the best quality, value, on time and professional services....Thank you again Tim!! I highly recommend this company for all your towing and vehicle services... Terri

mi
Review №37

Nothing like breaking down right at 6pm when a lot of tow companies close. 101 Towing & Recovery came to the rescue! Rick was awesome over the phone. Very professional and easy going. Quoted me 35 minutes and Tim was there in exactly 35 minutes. Tim was great! He was so polite and knowledgeable! I’m very happy I came across them. Other tow companies were 2-4 hour wait! Thanks Tim and thank you 101 Towing!!

Dw
Review №38

John came and hauled me and my car. He was quick and friendly.

Ha
Review №39

Tim was great thanks for the tow in an hour of need

Ry
Review №40

Great service and great response. Tim hooked up a booster pack and diagnosed a low battery. Got it going fast. Thank you to him and his team.

Ke
Review №41

Tim did a 5 star job towing my not so reliable Corvette. I called for a tow and requested a flatbed due to the low ride height on the vehicle, and Tim showed up quickly and towed the car to the repair shop. He was also kind enough to charge the battery when he arrived and roll the windows up before leaving it overnight for two days. Im glad he did, because the car sat out in a monsoon!Overall, Tim and 101 made a negative experience as pleasant as breaking down can be.

Je
Review №42

Today I ran out of gas after work on my way to the gas station. John was great! He gave me a bottled water knowing I’d been sitting in my hot car! He was extremely friendly and he made sure I was all settled and my car ran before he left the gas station. I will definitely use them again if I ever need a tow near my job!

Ga
Review №43

Had to have my car towed from my apartment complex parking garage and the gentleman who showed up was the nicest guy ever. He offered to try and look at my battery cable to see if he could fix it. Although he couldn’t it was a very nice gesture. The parking garage was difficult to navigate but he did it safely and professionally. I highly recommend this company. Showed up within an hour. Reasonably priced too.

Da
Review №44

Tim was the driver that helped me..Very Professional. Their rates are better than other companies and my experience was fine. My car died at 7th and the 101 and Time got there earlier than when they said he would and watch mindful of other drivers and not wanting to block them in any way while getting my car towed. I just had my car towed tonight but wanted to get home as soon as possible to write a review for what I think is really quality service and rates.

Je
Review №45

Had a flat tire on my Porsche, no spare, not run-flat tires, so needed to be towed to tire repair store. I used the app from my insurance company. Tim called, got there much earlier than the app estimated, which is a good thing. Very friendly and professional. I felt my car was in very good hands. Highly recommend them!

Je
Review №46

Flat tire on my Maserati that required a flatbed tow and lots of care. TRACY was awesome! He called me right away to give me his ETA and kept me informed because he was completing another job. It’s also HOT and MUGGY outside and he was still super outgoing and friendly!

Da
Review №47

I had my car towed from Tempe to Prescott. My driver was Michelle. She was so sweet and professional ❤. She was efficient and knew exactly what to do.... ( my car was in a very very tight spot and would not go into neutral, so she had to gently maneuver it around) I was in awww....pretty rad gal !! Puts most men to shame 😄😆😅

De
Review №48

Very professional. Kept communicating status. Driver, Tim was prompt, professional, & courteous.

Ri
Review №49

I broke down a block away and called them. Dispatch was very friendly and helpful. John Acher arrived within 10 minutes! We had to haul my 2019 pickup from Phoenix to my home in the Prescott area. He was very knowledgeable, patient and looked for maybe a quick fix but to no avail. We gased up and was on the way. The ride was like driving with a friend! Would highly recommend 101 towing for sure! Just hope all the other drivers are as good as him!

Ad
Review №50

I was in a bad spot, and a ways outside city limits. Tim came and helped me when no one else would. He was very professional and a good person. Id recommend Tim and 101 towing to anyone that needs a tow.

Aa
Review №51

John 3, towed our vehicle and had us laughing about the situation. GREAT EXPERIENCE. i recomend 101 towing John 3 in particular (as the tow driver).

Da
Review №52

Tim was professional and helpful. Dispatch was a pleasure. Will look to use again because of the excellent service provided. Great job!

Da
Review №53

Woke up to find my rear tire flat. Called roadside assist and within two minutes had a text from 101 saying theyd be there in 30 min. He was on time and changed the tire no problem. Even did little things like putting down planks so the jack wouldnt damage my driveway. On time, did what he said with professionalism and care.Not much else to say, thats pretty much a perfect service call.

Sh
Review №54

Our driver Michelle was wonderful. She got us out of a tight spot. She was friendly and friendly. Thank you for taking such great care of us.

Da
Review №55

Great experience! Dylan took good care of us. Even got to drive through a huge dust storm.

Ja
Review №56

John was the driver and he was professional, respectful, and on time assisting me! If necessary in the future I will not hesitate to call 101 Towing!!

Ch
Review №57

Thank you John! You made a difficult situation manageable. Jeremiah and I are grateful for everything you did today. You went above and beyond for our family! We appreciate your service.

st
Review №58

Very professional and very very helpful for my situation. Thank you so much for them!

Da
Review №59

Mario Torres is extremely professional and timely in his service! He is quick to communicate, and he has a great network of colleagues he can call on too- Ortega’s Auto glass being one of them. So appreciate Mario’s honesty, his integrity and quick follow-up!!!

th
Review №60

John is the guy to have when needing any road side assistance, great help very kind and super knowledgeable

Kb
Review №61

I have been beside a major highway more than 3 hours waiting for this tow truck. First it was within an hour then 2 hours 15 min. Now 3 hours 10 min. Really? Why? Not even a call from them with an explanation. As far as I can tell they still havent been dispatched

ca
Review №62

I called 101 towing 2 days before I needed my truck towed and made an appointment. The day of the tow the driver called me 30 minutes before my scheduled time to confirm. The driver was very good and respected my old work truck like it was a new truck. The price was good and I will be using 101 towing whenever I need a tow.

Ni
Review №63

Great service and came in a timely manner

Ka
Review №64

AAA sent this tow company and we were so thankfulHe did a great job with our suburbanIt was a long drive for him at the end of a very hot dayRon and K

jo
Review №65

Tim was awesome he came and figured out my car issue immediately, I am so thankful for him and 101 towing, I highly recommend their services

Mi
Review №66

After spending a wonderful 4th of July day, we found ourselves stranded on the outskirts of town on our return trip to the city. We were referred to 101 Towing and within 35 mins the tow truck arrived and the rescue was underway. The drive John took great care with our vehicle and was great company as he safely delivered us to the center of town in record time. Thank you John and thank 101 Towing for the expedient and professional service.

Am
Review №67

I had a blowout in a very bad spot of a very busy freeway and within 10 minutes these guys had someone here who was nice professional and helped us just the way we needed to be helped. I also want to mention that I was in my car with my daughter and as a woman I still felt safe.

An
Review №68

John was amazing. He kept me informed and very professional. I would recommend using John and 101 towing to anyone plus next time I need a tow I will reach out to John.

Ke
Review №69

John was there in less than 15 mins. He was quick and professional. 101 Towing gets a 👍 from me.

Mi
Review №70

John was very professional and understanding. I have never had to call a tow company in my life (& was hesitant from horror stories I hear to be honest) but John A was truly the most patient and helpful person ever. I appreciate him so much for assisting me in trouble times. Thank you!

Da
Review №71

Uriah is the man! He came out super quick and gave me a boost. Battery died again less than a mile a way and he came back, super quick again gave me another boost and tighten the battery connections. Thanks again Uriah, youre a lifesaver.

Ni
Review №72

Tim came and rescued my broken down car! He was on time and professional and very very kind and caring. :) 101 towing is my go to.

D
Review №73

101 towing arrived before the time texted to me, tow truck driver Tim, extremely professional, and the biggest smile Ive seen ( LOL), face mask. I hope I never need a tow truck again but if I do I guaranteed Im using this company 101 TOWING

Mi
Review №74

101 towing is nothing but a huge waste of anyones time. It took them 3 hrs to even show up and when they did they couldnt tow my car due to lack of equiptment. Pretty sad!! They never even sent out another driver i had to wait there all night.

Ka
Review №75

I called here trying to get some information about my car. I was VERY rudely told the car was not there and hung up on by the woman who answered. EXTREMELY rude and unprofessional for literally no reason during a not even 30 second call. That is not how you do business. Thank you!

Pa
Review №76

This is a great company. :) Arturo was quick, friendly, knowledgeable, and took the best care of our vintage truck.This is the second time my family has used 101 Towing and we will continue to recommend 101 to our friends!

Ca
Review №77

The driver (Joe) showed up quickly and loaded professionally. Price was fair. Very good experience. Couldn’t ask for anything more. Thank you.

Uj
Review №78

My car got beached in a remote area, and they sent a driver named John Archer to help winch me out and he did it perfectly and was extremely helpful

Ka
Review №79

Best price I could find and the service was great. I called a couple of times with different questions and the communication was excellent. The driver let me know when he was on the way and was professional and courteous when he arrived. Thanks to their good communication, I have been able to accomplish the other things I needed to do during the time I was also dealing with having to get my car towed. This tow experience far exceeded my expectations. Thank You!

Be
Review №80

They were to call me back and never did

Ja
Review №81

We were jammed up. Locked out on a rainy night. These guys were amazing!!! They got here lickety split got into car fast and I was amazed at how little they charged us!!! No need to call anyone else.

J
Review №82

We were stranded on the side of a very busy road. It was HOT. We were cranky. We called Triple-A. They dispatched 101 Towing. Triple-A told us that, due to high demand, it would be over an hour before a truck could get to us. However, in only about 15 minutes, the truck from 101 Towing showed up! Tracy, the operator, was quick, friendly and, above all, professional. He wasted no time putting cones out to direct traffic away from us and then set about getting my Jeep hooked up and on the flatbed. We were quickly on our way to the garage. Once there, Tracy was equally efficient in unhooking the Jeep and placing it gently into the stall where the garage folks would begin to work on it. Additionally, Tracy shared some really good information we did not know about how Triple-A works. Excellent experience all the way around. No one likes to break down, but Tracy with 101 Towing really made the transport as hassle-free as one could ask for. Thanks Tracy!

Je
Review №83

I just want to say thank you to Arturo, driver T20. My enterprise rental car broke down on my way to the airport and I needed to leave the car to make my flight. He stayed on the phone with me to make sure the car was delivered and kept me up to date every step of the way. He went above and beyond and kept me at ease knowing the car was getting where it needed to be.

He
Review №84

I would recommend 101 towing to anyone. They are safe, they are reasonable and they have great customer service. I have used this company for the past 8 years. Never have i been disappointed or regreted giving them my business. The owner Mario always goes the extra step to make sure his customers are satisfied with the service they provide. Thank you 101 towing.

Ar
Review №85

Tim helped me with my tow! He was awesome, able to get things done!

Ga
Review №86

Liars! Have called them to replace a blown tire on a semi trailer. Talked in detail with the person on the phone about the trailer being loaded and so on. Sends a guy that thought I was in a car, tells me that his boss will send somebody else shortly. An hour goes by, nobody shows up and when I call them back they tell me that they don’t change semi tires. On top of that he gave me an unexpectedly rude and nasty attitude when in fact it was their mistake. Unprofessional and rude.

Ga
Review №87

The driver John Archer was amazing. My wife and two daughters were up in Phoenix from Tucson with car trouble. He went above and beyond to make sure they got on their way safely. Can’t thank him and 101 Towing enough.

gi
Review №88

Uriah was sent from 101 towing. he was very professional , very kind. He did an excellent job. He also had his mask on in this horrible heat. I will ask for him next time.

le
Review №89

John A. was an absolute professional and godsend. From the moment he pulled up I felt like I was his first priority. As a result, I was able to navigate a difficult process. Thank you again to John A. for his outstanding professionalism.

As
Review №90

Tim was my driver he called while on his way actually show up when he said he would. I was very impressed and recomend this company esp if u get Tim to tow ur vehicle. Tha is guys

Da
Review №91

My car died at an intersection in Sun City West. Tracy from 101 Towing came out and was knowledgeable and personable. He took me to the repair shop and then drove me home even though it was his dinnertime. What a nice, caring person. How fortunate you are to have him as an employee!

Ev
Review №92

Driver Tim was kind and professional. Made a difficult situation easier. Highly recommend this tow service over others in the North Phoenix area.

La
Review №93

I have used 101 twice now and I will definitely recommend to anyone needing a tow. On both occasions we were met quickly and both drivers had the best and most helpful attitudes. Harley was awesome this time, the driver the first time I can not remember his name. So sorry! From the dispatcher to both drivers that I have worked with, their customer service is unmatched. THE GUYS ARE THE REAL DEAL.

Me
Review №94

John did an amazing job getting my car off the middle of the highway when it died. He was quick and professional in getting me out of a dangerous situation.

mi
Review №95

I want to thank 101 Towing and Recovery for coming out to Lake Pleasant Uriah saved my day!! He changed the Dual tire on my Motorhome he was excellent I would recommend this company for great service.

An
Review №96

Jay at 101 Towing is absolutely the best. I was stranded on I-17 for three hours because I kept telling AAA and Jay and the Highway Patrol that I was north of Loop 303. Jay didnt give up and finally found me south of 303. He was, obviously, persistent, courteous, kind, concerned, and has a great sense of humor--all of which I badly needed. Thank you, Jay and 101 Towing!!!

Ch
Review №97

Thanks to Chip on Monday(6/10) i was gotten into a shop where the repairs on my jeep were completed same evening. thanks to Chip i was picked up in record time and gotten to the shop as i was 2 hours away from the towing company. i recommend both the company and the driver

Ma
Review №98

The gentleman who towed my car was super friendly and helpful. Thank you so much for your help! (Sorry I dont remember your name)

je
Review №99

Very patient and honest work,even helped me push the car, they also kept me up to date on what was happening and the cost was very good. Definitely would use them again. :)

Li
Review №100

John from 101Towing was -so- helpful getting us back on the road. He drove out to our vehicle, quickly (and correctly) assessed that we had a relatively minor repair (thank God), drove me down to OReillys for the part that I needed. Then, he got up in the hood of my truck and changed the part out for me, fixing the problem completely. I called for a tow truck, and what I got was a stranger that cared about my family during a stressful time. HIGHLY recommend this company/individual based on my experience - theyre a blessing and a breath of fresh air.

Information
45 Photos
100 Comments
4.8 Rating
  • Address:21818 N 21st Ave, Phoenix, AZ 85027, United States
  • Site:http://www.101towingrecovery.com/
  • Phone:+1 623-374-9406
Categories
  • Towing service
Working hours
  • Monday:6am–11pm
  • Tuesday:6am–11pm
  • Wednesday:6am–11pm
  • Thursday:6am–11pm
  • Friday:6am–11pm
  • Saturday:6am–11pm
  • Sunday:6am–11pm
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