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Gallardos Towing Service
3235 E Southern Ave, Phoenix, AZ 85040, United States
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Gallardos Towing Service

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Er
Review №1

I had my classic truck towed to the muffler shop and called Gallardos at 1:30pm on a Thursday. The driver was at my house in less than 30 minutes and delivered the truck safely to the shop. The price quoted was way less than two other local places I had called. The driver was friendly and knew his business well. I will call them again if I need a tow. Thanks Gallardo!

Ri
Review №2

If you want to wait 2+ hours and be consistently told the driver is 20 minutes away Gallardos is the place for you.After an hour and 30 mins the company just stopped answering my calls. My wife and I and baby were waiting for 2 hours before calling a different company. I would not recommend this place to anyone. Absolutely not.

Ju
Review №3

Wont charge you $250+ because you have a Benz

JA
Review №4

This guy came in clutch. I called him at 10pm by the south side of South Mountain, and he was able to pick me up and drop me off at my destination in the west side of Phoenix, within a hour of calling him.

in
Review №5

Front office lady was real nice while I retrieved my things from my vehicle. Highly recommended.

Ch
Review №6

I scheduled a towing through my insurance, and was asked to be available at the residence for a 2 hour period for the job. Well I was on site the entire time, but missed a phone call from the tow driver while I was on work calls. Apparently the driver arrived, and left, and cancelled the job without even knocking at the door. The vehicle is in the driveway, and it was indicated this was a residence.I cannot understand why they couldnt knock at the door. When I called back about 20 minutes later, whoever took the call was extremely rude. I would have brushed the whole thing off and rescheduled, but I was just really disappointed by the person on the phone.

Ms
Review №7

Thank you for the fast and extremely courteous service. We really appreciate it especially in the 115° weather. I really appreciate you taking the time to find our exact spot which was a little tough! Thank you!!!!

Ru
Review №8

Fast, friendly, went above and beyond!

Ta
Review №9

Friendly and professional service! I didnt get the drivers name, but I was so pleased with him showing up in a timely manner and his friendliness after the terrible service received from another towing company that then left me stranded again. Thank you so much!!

Sa
Review №10

Tow truckndriver was great had another tow company showed up didnt have jumper pack and also said couldnt tow me after Ive stated to company that I couldnt place vehicle in neutral. Gallardo towing showed up prepared with jumper pack and standard tow truck (other tow company had just standard tow truck) after all this fiasco Gallard tow showed up with proper equipment to tow personal vehicle to dealer

Br
Review №11

I was stuck on the freeway in morning traffic on an overpass. The tow truck driver, Frank called me to verify my location and was very sweet and could tell I was upset and reassured me it would be okay and hed arrive soon. He was quick and courteous and worried about my safety. I appreciated his kindness and professionalism. I will definitely keep his card and use him again if I need to!

al
Review №12

Very professional and affordable, thank you Gallardos!! 🌎🌍🌏✌️😌👍

Da
Review №13

Insurance company called for me to be towed .Driver showed up within 25 minutes had my truck loaded onto flat bed and chained down in 4 minutes ,2minutes later we were on the road back to my house.He is very friendly and talks to you like a regular person no problems at all. Took me 18 miles to my place unloaded my truck under 2 minutes and he was on his way to the next call .I would highly recomend his company to anyone who needs a tow .Also open 24-7 . thank you Gallardos towing.

Jo
Review №14

They picked me up off the freeway and took care of me, promptly and politely.

Da
Review №15

Amazing service at very competitive prices! They knew what they were doing and took great care of my car. It was prompt response and courteous and professional service all around.

Ky
Review №16

Great customer service. Gave me an estimate on arrival and came just as promised. For the price, they should charge more for how professional they are. Will surely recommend and call again for a tow.

Ke
Review №17

Im SO IMPRESSED with this company! My dealership offered courtesy towing for my car under warranty and contacted another company that kept calling me and rescheduling the time of pickup for my vehicle. It was getting LATE, I could tell they didnt care so I called the dealership back and said get another towing company to come get my car!!! They then contacted this company and the driver, Jesus, was here in less than an hour! He was so professional and careful with my car. He had it loaded in 10 min, gave me a friendly handshake with a smile and was on his way. I would use them again in a heartbeat!

Fe
Review №18

Couldnt get no help from this company!

an
Review №19

Terrible towing company. Don’t waste your time here. Was given a 1 hour and 30 minute time span and after 3 hours they canceled my tow. I called in twice and was told each time my tow truck was 15 minutes away. I called an additional 4 times, but my call was never answered. They didn’t even contact me to let me know my tow was canceled! I’m honestly a patient person, but this was one of the worst experiences and waste of time I’ve ever experienced.

Ma
Review №20

They had no problem and were very great picking up my car however come Saturday morning I called to pick my car up from the lot located 3235 e southern ave 85040. Was given the right address wrong hours of operation was told they closed about 4-5 so I drove the 40 miles to get it showed up at 12:50 gates were closed! So I called them and the lady on the phone said I never talked to a man aka the owner and there was no way to get my car back that day or a waive of fees for that day. Overall bad experience lack of communication between staff and management would even throw in shady business practices.

Ta
Review №21

Said it would be an hour and thirty minutes, here we are after 2 hours. I called their dispatch multiple times and they kept saying ten minutes or that the driver would call me. No call and definitely not within their timeframe. I’m in paradise valley, and they just now sent their driver from Goodyear, so here goes another hour in the heat. Rather have someone tell me the truth instead of lie, I could of at least left my key here or something. I had to open the app to see where my driver was, what a sham.

Ja
Review №22

Amazing and courtesy service! I can not stress this enough. My car broke down on my return to Phoenix from Las Vegas, while we were in Wickenburg. They arrived quicker than I expected, I couldnt be happier with them and I recommend them to anyone in need of towing.

Cr
Review №23

They provided great service and picked us up all the way to Queen Valley when other companies said I was outside their radius.

Sp
Review №24

They just straight up quit my tow without calling me. Blamed it on my insurance. Doubt that very much.

Sa
Review №25

Was told that they would be within an hour. they didnt show so after alittle over an hour I called lady said 10 more mins and that truck was in traffic. almost an hour and 45 mins after the start of this and noone showed. I cancelled on them. I wont be using or recommending them ever

Ja
Review №26

I have been waiting in a very hot parking lot waiting for this company to arrive. They told me they would be here within 10 minutes and I just cancelled the service order after waiting for them for over two hours. Terrible service!

El
Review №27

They cant even open a gmc yukon dont waste your time

R
Review №28

On time and good prices

Er
Review №29

Fast and friendly service

Ri
Review №30

Fast, responsive, and reliable towing

Ja
Review №31

Cash only.

Ja
Review №32

Had an AWD towed to my mechanic and needed to ride along. No problem! Was told 35 mins and waited about 40. Father and son secured my Outback. I asked a few questions about their truck and duties and they were kind at humoring me. Safe transport of myself and my vehicle. I appreciate these folks and their business.

Information
24 Photos
32 Comments
3.2 Rating
  • Address:3235 E Southern Ave, Phoenix, AZ 85040, United States
  • Phone:+1 602-323-6048
Categories
  • Auto wrecker
  • Auto glass shop
  • Towing service
  • Glass repair service
  • Window installation service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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