This is the second time I have used this company and will never use any other service! Hands down the epitome of what customer service means…Ryan was so helpful so pleasant and truly went that extra mile x 100000 to help us out. The dumpster was here on time, very careful how they left it on the driveway and got a follow up email after order was placed.If you are searching for a company that does what it says and the best customer service, call them!
We use these guys a few times per month. We have shopped around and if you want to get hit with a bunch of nonsense charges or late drop offs and pick ups use other guys. Dumpster Express shows when they say, their fees are fair and the pick up when they say. People in the office are always SUPER nice and always professional. Enjoy doing business with them.
Great company and the value is excellent. Customer service is great and the response time is exceptional. Will definitely use again if the situation arises ! These guys are great
Best experience, I needed the unit longer and was going to call, but as a courtesy, they texted and called me two days before my pickup day. I was able to do several extensions. Best service, I used them prior as well. They are the only company I will call for my Dumpster service.
They were fantastic. Very responsive and they were very easily to work with. Would recommend anyone to them
Worked with Kayla, who was quite professional. She provided the dumpster service on the time I had requested (Friday instead of Monday). She also provided me with a follow up reminder of the dumpster pickup date. I would highly recommend this company for any dumpster needs. Thank you again Kayla.
This is my go to for dumpsters every time. The entire team is extremely friendly and great at communication. Always on time and never any hassle. Highly recommended.
Hands down the best dumpster service I’ve used. They use a texting service to request dump and returns, which made things so much easier. Very responsive, and had next day service every time!
Worked with Kayla to set up, helped me greatly. Had some questions mid way and Thomas was super helpful too. Will use again.
The team and management were not professional and very rude to work with. There are better prices and values if you shop around.
Needed a dumpster for a home remodel. When I called they helped me identify the right size dumpster and deliver it just a day later. The house has a covered driveway but they were able to slide it under. I was able to text with the staff with any questions about pickup and they responded quickly. I would highly recommend this dumpster company and will use them again on my next project.
We were working on a large landscape project that produced a great deal of excess dirt and concrete. Dumpstr Xpress was able to drop off the dumpster within 48 hours of calling and had it picked up 24 hours after notifying them it was filled, all at a reasonable price. Delivery driver worked with us to make sure the dumpster was in a suitable location.Thanks!
They were very helpful on getting the right size Dumpstr, very helpful on every aspect of my business, very communicative and responsive to questions I had, thank you and look forward to working with you again.
Dumpster Express did a great job accommodating my schedule and educating me on the best option for my project. I highly recommend them.
Hidden fee’s at the end of every pick up and will not work with you if you happen to miss a dead line, Definitely not customer centered , will not be using their services again.
Loved working with this company! My husband and I have been researching dumpster rentals and these guys were the best choice because there were no hidden fees and they were steep t forward with their very decent cost! They had effective communication and promptness from when they dropped off the dumpster and picked it up! They did such a great job for an excellent price! I would recommend them to anyone! Well done!
Very easy to schedule. They were on time to drop off the dumpster. Very easy to pay for the services. They picked up the dumpster on time. Everyone was professional, polite and onpoint.
We love doing business with these guys. Michelle in the office is AWESOME. I feel like I have known her for years (Ive never met her). Such a sweetheart. Everyone we work with from the office to the drivers are great and make the process seamless on our job sites no matter the circumstances. Looking forward to doing business with them in the future. Almost forgot their prices....spent tons of time price shopping.. . ....these guys beat everyones prices. I came for the prices and am staying because they are a great company to work with.
Delivered on short notice and on time. Consistent communication through text or email. This is our 3rd time using them and we will be returning again! Thanks guys!!!
We have been working with Dumpstr Xpress while moving our manufacturing facility and they were awesome. They made it easy to contact them by texting. (I was seldom at my desk) They met all of our needs and they responded quickly to the changes we needed, adding a dumpster, dropping at a different location, picking up with a short notice, you name it. They did it. Michelle was so wonderful to work with. If you use any other company than these guys you probably wont be satisfied. Oh and I almost forgot. Their pricing was very competitive!! You guys rock at Dumpstr Xpress!!!
This company seems to be more in tuned to personal service than the big boys....from the get go, the process in transacting was surprisingly swift and less cumbersome than others that I have used in the past. I did need to extend the pick up for additional time and the people at Dumpstr Xpress helped with that. Nothing but stars for them.
Dumpstr Xpress definitely came in clutch for me. I had spoke with them a day before and I never called back to comfirm. I called back the next day which was a Friday so I assumed it wasn’t possible to get it same day. I spoke with Michele over the phone about my situation and she told me that she would do whatever she could to help me out, she said she would call me back. After about an hour or so I heard back from her and they were able to make delivery to me before end of day that same day. I was very grateful since my project had started a lot sooner than I had anticipated! Thank you so much Michele and Dumpstr Xpress for the outstanding service! Definitely recommend to anyone that needs a Dumpstr! They’re prices are the best out there in my opinion!
Dealt with Michele. She was very responsive and professional to work with. I called in the morning and the dumpster was delivered the same-day within a couple of hours. The driver was friendly and courteous. Dumpstr Xpress offers the service I appreciate, and is a great company to work with!
I rented a 15 yard dumpster here and was very pleased with the service. Their response time and punctuality is fantastic. The staff are friendly and professional and the price was fair. We didn’t end up needing it the full 2 weeks and they were quick to pick up when needed. I will definitely recommend this company.
We had a great experience with Michelle and dumpster express. Everything as described, on time, and courteous. Will use them for sure the next time we have a need.
My experience was a pleasure! The drop in my driveway was light as a feather, quick, friendly driver, really great! The office staff, no matter who I spoke with was very kind, attentive, professional and a pleasure to talk to! I will definitely keep them in mind when the need arises again, and it will, to be sure!
Quick affordable, nice people and easy service. SMS text communication. Great experience
Great pricing and delivered quickly on short notice. Great communication as well. They also give you a reminder call before your time is up which was nice. Smooth and simple.
This company is the best company ever to use we will never use anyone else again. The prices are perfect the customer service is perfect the drivers are polite and educated. First time ever using a dumpster company and it was the best experience ever. They have professional patience to sit on the phone and answer any questions or concerns that you may have.
Extremely easy to schedule, they delivered on time and picked up on time. Very responsive to email, text and calls. Michelle was great to deal with!
They were very quick to deliver, available the very next day! Great communication, I received text messages regarding my pick up and drop off times. Overall we had a great experience with this company!
I called this morning because the dumpster I had was scheduled for pick up today and I needed a couple more hours to complete the job and Michelle worked made sure that I had a little extra time to get done. Thank you very much Michelle and the whole team there!!!! I will definitely be a repeat customer
Great job delivering and picking up a 20 ft dumpster delivered to residence with slightly narrow, limited access - no problem! Everyone we came in contact with was considerate and competent. Well worth paying professionals to deal with huge amount of yard waste.
Everyone was really helpful and they had the best price in the area.Our dumpsters were delivered at the time they were scheduled with no issues. Every time I call their office, the person who answers the phone is very polite and has knowledge of our projects. No matter who answers.
Quick delivery and great customer service! They extended my rental for several days when I was left high and dry by bad equipment. Highly recommended.
Dumpstr Xpress was great to work with! They were friendly and helpful and communicated with me throughout the whole process. I highly recommend them.
Outstanding service! Super friendly, best price and reliable service. Michelle was very flexible and accommodated our every need. Thanks Michelle and team!
My first dumpster! Ryan was so helpful and everything went great!
Excellent customer service. Michelle was extremely nice and pleasant to do business with. They were very prompt and could handle all the short notices I gave them for dumpster exchange. Thank you again.
Great service! Their website was user friendly and had a live quote for the rental of the dumpster that was well below their competitors. Once I secured the rental, their communication was prompt and polite. The dumpster arrived on time and the scheduled pick up was on time as well. I was provided an invoice shortly thereafter. I’d highly recommend this company for any large remodeling project.
Very responsive - delivered next day, picked up as promised. Everyone was exceptionally polite and pleasant to work with and the price was substantially lower than our waste management service. Would definitely recommend.
Always such a pleasure working with this company! All the employees are always so professional and nice! Recommend very highly!
Outstanding company. Flexible with their pickup times and very accomodating. Highly recommend this company
Michele reached out to me via text message and thanked me for my business. She was able to schedule a pickup and drop off of a dumpster for me and didn’t even charge me for an extra day. I was surprised and appreciative of the personal attention and service versus the normal automated calls/messages from other businesses. Will definitely use in the future and recommend to friends/family in need of their service.
Dumpstr Xpress really is the best dumpster rental company in Phoenix I have ever worked with. They are very responsive and their prices are right. I wont go to any other dumpster rental company. Fantastic!
Ryan in the office was courteous and helpful. Michelle too. The dumpster arrived on time and was picked up on schedule. This is the BEST dumpster rental firm in the state.
Great value, very responsive and professional.
Spoke with Michelle on a Wednesday next day had my bin there early in the morning for me. When I was finished I called Michelle She told me they could pick it up that same day. This was my first time ever using a dumpster I highly recommend them.
This was such a smooth and easy transaction. I recommend this place to everyone.I have worked with another company in the past, I wish I would have known about this place before.Thanks Ryan!One happy customer
Great experience! Will definitely use again for the next big job
Very good customer service , and fair prices I will use again this company .
Great Service, Fair Pricing, Will Use Again
Dumpster Xpressb delivers on time & picked up on time.Great service & fair prices .Id definitely use them again & recommend to family/friends.Thanks George for the pick up, it was quick & clean.
I had originally gone with another company who failed to deliver. DX stepped in and deliver first thing the next morning. Not only did they deliver but they picked up and deliver and picked up 2x in the same day. Customer Service was out of this world and would highly recommend them to anyone.
Used them 3 times this year and extremely happy with their service. Would definitely recommend.
Great prices. On time. Made the process easy. Will happily do business again. Thank you.
Thank you Michelle for your help . God bless you
I highly recommend this place for your next project. Michelle who schedules everything is amazing sje makes everything easy and smooth. Great customer service. Dont even bother to call anyone else..
Michelle was very helpful and knowledgeable!!! This is the second time we have used this company and as before you all knocked it out of the park!!! Thank you for all your help and support!!! I highly recommend!!!
They are a great company to deal with, delivery was prompt and the process was hassle free! Thank you to the entire team. I will most definitely use them again.
The rates were highly competitive, the drop off was done efficiently and carefully. It was a very convenient service and easy transaction.
Very prompt and reliable service.
Knowledgeable of answering my questions and helping me to decide on what size dumpster I needed
I am very happy with the service. I left a message for an order and they got right back to .I had stated the price that I saw online and the assistant said they jad a better price and gave me that on instead. They delivered the dumpster when they said they would and made sure it was left in the proper place .Everyone was very professional and nice. I would and have recommended them to others .
Great experience working with them. Quick on delivery, and pickup. Communicative on the times I went over on weight, and they reached out to inform us before the charge. I have used multiple times, and recommend them.
They were such a great help. From the moment we ordered the dumpster on line they called with verification of everything we wanted. The driver that dropped it off came right at the start of the day and very friendly. On the day they picked it up the driver called early in the morning to see if we were finished even though we had a PM pick up time (we finished a day early) and came right then and picked it up. Great staff and great service!
When this Dumpster express truck dropped of and picked up the dumpster they drove in my driveway and left tar, rocks and tire tracks on my driveway. Asked him not to drive in my driveway with his truck, but when he returned in a few days and he did it again. I contacted the owner to explain the problem and he promptly corrected the problem by power washing. This is a good reputable company and would not hesitate to use them.
They were great! The dumpster showed up on time and was picked up when it was supposed to. I even had to extend the time, and it was no problem. The follow up was great too and I highly recommend them!
We loved our experience with Dumpster Xpress! I had several questions regarding our project. Every time I called, Cory was patient and answered every single question. He was fantastic with scheduling our drops and pick-ups. We had exactly 10ft of access and Jake (the driver) maneuvered his truck in and out without any problems. We had several tons of concrete hauled out of our backyard and the project went smoothly thanks to Dumpster Xpress. We highly recommend them!
Great experience! The scheduler was very nice, the dumpster arrived and left on time. Made the demo a lot easier and cheaper than hauling material away to the dump by the truck load.
Delivery and pickup was a piece of cake. Texted to remind me of pickup and very reasonable price. Would recommend to any contractor or landlord looking to get waste/debri hauled off. Thanks!
Dumpstr Xpress provides service to their customers that is far superior to other dumpster companies. They delivered our container in less than 24 hours, their price was lower than their competitors, their driver was more than accommodating and very professional. Dumpstr Xpress had no hidden fees for any services provided. I highly recommend using Dumpstr Xpress for all of your container needs. I will definitely call them in the future for mine. Thanks Dumpstr Xpress for providing me the type of customer service that so many others have forgotten.Mary GoodMnM Property Renovation
They are very flexible and easy to work with. They always do whatever they can to accommodate our needs even when I call them at the last minute.I would recommend them to anyone!
Staff was awesome and professional same day service and above all met my expectations!
They got the dumpster there exactly when they said. Will definable your use them again.
Excellent to work with. Fast, friendly and professional from the drivers to the office. With so many things to consider on a project, their service and response is a welcome asset to my business.
Everyone was very helpful and the prices were the best we found!
I love using Dumpster Xpress! As a commercial contractor, Jennifer and Michelle go the extra mile to help me get my Dumpster when needed, even in a short time frame. Ive worked with less than helpful dumpster companies for 27 years and am constantly amazed at how muchmcustomer service means to Dumpster Xpress! .
Awesome service and the best price in town!
They had the lowest price and were able to drop off the day after ordering. Pickup was also able to be scheduled within one day. I had to reschedule pickup due to a conflict and they were very accommodating.
Michelle has helped me each time weve need service and shes GREAT! Awesome pricing, Excellent customer service!!!
They were responsive and helpful the whole time. Definitely helped me meet my deadline of emptying out my house before turning it in. Definitely coming back the next time I need them.
Great fast service .. very friendly
Staff was very helpful with the process worked with me even though i was out of town and made my project much easier than i expected, rates were good i definitely recommend them!!
Michelle did a great job handling all of my dumpster needs! Very personable and professional.
This company was a naightmare. The people in the office are clueless to the process. They left a huge mess all over my road. They parked my dumpster in the street instead of the driveway and my HOA charged me for it. Then they charged an extra $243 on top of the $800 rental because of 4 pieces of wood in the wrong dumpster..... when I asked about it I was told tuff luck. They said 95 percent of there dumpsters get charged additional fees after pick up. Absolutely ridiculous scam, please stay clear.
Friendly, fast and reliable - helped immensely! Would recommend and will use again.
Very professional, timely follow up, I was even able to set up a swap out during non business hours.
Its a very nice service dumpsters are verry nice and clean got like 7- 40 yard in less than two months and need more
When they removed the dumpster they tore up some of the asphalt. I have been patiently asking them to fix it for 5 months and I just get the runaround and no returned calls. Disappointing.Update: They finally came and fixed it.
I had a great experience with Dumpstr Express! It was my first time using a driveway dumpster and it could not have been easier. We were doing a landscaping overhaul of our backyard and needed to remove about 10 tons of dirt. The woman on the phone was very friendly and helpful. She walked me through my options and the process of renting a dumpster. Since we have a rather uptight HOA I needed the dumpster dropped off on Friday and picked up early Monday morning. The driver was on time and was very careful both dropping off the dumpster and picking it up so it would not damage the driveway. The dumpster was promptly picked up on Monday morning just like promised! I highly recommend them!
This company is a joke! All 5 star reviews? They must take off the ones they dont like? Ill also put one on YELP, lets see them remove that! This company woke me up at 6:15Am they know 7am is start time they dont care about you! Called them the guy just said HUMM? Nice intelligent answer from a so called BUSINESS! Calling the BBB to file a complaint, I have lots of time! Id call another company if I were you!
I have used Ready Rolloffs for several of our demo and property clean up projects. Always delivered on time and sometimes with only a days notice. Very reliable and great to work with!
Best price and service, +++++ communication
This is hands down the best dumpster company in Phoenix. I work with these guys a lot and theyre very professional and on-time every time! If you need a dumpster choose the Dumpstr Xpress Team!
I called several places to compare prices and they were the cheapest. They dropped it off early on Saturday. The guy who took my call was friendly and gave me all the information I needed to know. Would use them again. The only one thing I didnt like is you dont know if your over on the ton amount but either way good service. I kind of thought it would be over because of the huge palm trees we cut down. I would recommend this company to friends and family.
The price was clear and I was given a courtesy text before pickup to see if I needed additional time. Also, there were no hidden fees.
Awesome service and affordable i really recommend to anyone looking to rent a container 👍
Great service, a good price and quick delivery and pickup.
They always take great care of me.