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Central Towing
1302 E Indian School Rd, Phoenix, AZ 85014, United States
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Ke
Review №1

Was locked out of my car in the middle of the work day and didn’t want to cause a spectacle. Central Towing was very discreet and made fast work of my lockout, and it only cost $50 (compared to other towing companies within a mile of them that were quoting me $90). They did take about 45 minutes longer to get there than they originally predicted, but I appreciate the fast service and fair price.

Br
Review №2

Central Towing is fantastic! I had to make a desperate call for a jump, and Francisco arrived within twenty minutes. The price was extremely reasonable, and quite a bit cheaper than competing, similar services.The customer service was quick and friendly, as was Francisco himself. I will absolutely be giving these fine folks my return business, and referring friends that find themselves in situations like my own.Keep up the good work!

Ry
Review №3

Francisco was wonderful! Pickup was prompt and professional, and he even let me ride with him to the service center at the dealership. Keep hiring people who care about their work!

Ja
Review №4

Francisco was great. He arrived quickly and helped me diagnose my cars issue before trying to hook it up and tow it. He was very kind and seemed to very much enjoy helping me out beyond just doing his job

An
Review №5

By far the best towing experience I had! Francisco went above and beyond towing! Fast and friendly service! Thank you so much Francisco!!!

Da
Review №6

Helped me pick my car up when I totalled it and gave me a short ride to somewhere I was safe and able to wait to be picked up. Was very thankful for this.

Po
Review №7

I called for a tow because of a dead battery and Francisco was able to get my car started for me- he was very helpful and knowledgeable and gave me advice on where to go to get my car looked at and fixed since I’m newer to the area. Would definitely recommend this company if he is the one coming to help you

Co
Review №8

Best towing company out there drivers are always cool friendly people with alot of skill. Ive had a few experiences with these guys and they have always turned the realization of my mechanic is going to suck my wallet dry to a positive one. Would recommend for any truck owner too they are really good with big vehicles

Ma
Review №9

Francisco was very nice and charged a very fair price for only a short tow to the repair shop. He showed up within the time window and worked quickly. Would definitely use them again.

st
Review №10

Francisco turned a bummer experience into a much more tolerable one when he arrived to tow my 50 year old VW back to my home. Francisco is a gentleman and consummate professional at his work. And does it with a smile and wit far too uncommon these days. Thanks for all your considerate assistance Francisco and best of luck to you!!

Ai
Review №11

This is best towing experience I have ever had, all thanks to Francisco! I had AWFUL experiences with other companies and was getting so frustrated, and Francisco most certainly saved the day. Not only did he help me swiftly and efficiently, but he was so nice, helpful, he explained everything to me and he went the extra mile. I’m someone who gets so nervous and overwhelmed about anything related to car issues and Francisco made me feel SO comfortable. I cannot recommend enough! Thank you, Francisco!

ma
Review №12

Best towing experience I’ve ever had. Scott went above and beyond helping me get my car to the shop. Highly recommend!

Ma
Review №13

Francisco was outstanding! He arrived on time and quickly got right to work. I was in a time crunch and he got me to the shop just in time. Thanks Francisco!

Se
Review №14

I dont use towing companies a whole lot, never really trusted them. Since getting locked out of my vehicle twice in one week however, here I am. They came to rescue me in record timing. Quote on the phone matched what I paid in the end. All were helpful and professional. Most importantly they charged only $55 to unlock 🔓my car which was the best price I had found in my search. For that reason alone they get my four star approval. PRICES MATTER ESPECIALLY AT A TIME LIKE THIS, Thanks for remaining affordable!

Bu
Review №15

Quick, responsive and cautious.

Br
Review №16

HIGHLY RECOMMEND! Before loading up my truck to get towed, Freddy suggested we make an adjustment to the battery connection and it started right up. He saved me a tremendous amount of time and money! Freddy was extremely professional, would not accept a tip, and said he loves helping people. Doesn’t happen often enough in today’s environment, thank you!

st
Review №17

Called and the tow person came promptly, and was very professional when he towed my car

Ja
Review №18

Francisco was fantastic! My electric car stopped working and needed to be towed to the dealership. He knew how to tow it and used the Dallas or Flat Tow Bar Towing method to take my car to the dealer. He was very kind and took his time carefully securing my car so that it would be safe on its brief journey. I highly recommend him and Central Towing.

Aa
Review №19

Selena and Freddy from Central Towing were amazing. I was running behind and they waited without any issues. Freddy checked integrity of tow hooks and advised on best way to tow. He was very helpful and careful with my car. I highly recommend Central Towing!!!

Re
Review №20

Freddy provided exceptional service in helping us with our corroded battery. He jumped started our car and guided us to the car shop! He was very friendly and professional. Definitely I will call central towing if I need their service again! Thank you!

Ry
Review №21

Used in the past and they were good, this time never answered the phone during business hours and multiple attempts

Jo
Review №22

Francisco arrived on time as proimsed. Was stuck with a dead battery couldnt jump my car battery was super dead. Was towed to the dealership arrived in 15min with no problems. Friendly and courteous would use them again. Thanks!

De
Review №23

I had a wonderful experience with this tow company. Freddy was very professional and helped with what tire place I should take my vehicle being that I have specialty tires. I would definitely use them again in the future if needed. Thanks Freddy!

Ja
Review №24

Francisco was awesome and very helpful! These guys were easy to work with, would recommend

Tu
Review №25

Great Deals on Cars. Nice Auction to go to.

Wo
Review №26

Called Central Towing to have a lowered car towed to a shop, the woman who answered the phone was very friendly and used nothing but professionalism, and she had the answers to every question as well as accommodated to my requests without any issues. Once the truck arrived, the driver (Freddy) was also extremely friendly and professional. He showed up 10 minutes earlier than agreed, was able to get the car loaded up and properly secured with 2 straps plus the wench in a matter of minutes. I would highly recommend this company to anyone and if you need a flatbed with a wench, request Freddy as your driver. You wont regret it!

Br
Review №27

Excellent customer service! Super fast and friendly drivers. God bless you

Ja
Review №28

Freddie was the most helpful and pleasant tow truck driver I have ever had tow my car. It is never convenient to have car problems. He made standing out in the intense heat much less frustrating, I will always call this company from now on

Ge
Review №29

They said it would be a 45 minute wait for the tow truck to arrive and that i would get a call fom the driver 15 minutes before arrival. I sat for almost an hour and a half, called them and they told me the driver was 5 minutes away. I called back and they placed me on hols for five whole minutes. Zero appology no explination for where the driver was. Went with a compnay whos driver called me immediately with a 20 minute eta. Do not do business with this unreliable company, pure dissapointment

Va
Review №30

Freddy my tow guy was very helpful and very professional and resourceful. I highly recommend Central Towing for all your towing needs.

ja
Review №31

Fast speedy service and the tow truck driver was cool as hell... funny looking little dude had lots of energy. Made it easy . If you need a tow you should definitely call them. Best towing company around...

Fa
Review №32

Great servise .great people

Be
Review №33

My experience was amazing Freddy was great super friendly and a great guy his service was super fast and professional l I highly recommend them thanks so much Freddy! I Definitely know where I will be calling if I ever need a towing company again!!!

Sh
Review №34

Awesome service thank you.

Ta
Review №35

Gilbert came to tow my car to the shop through my insurance. My roadside said an hour which i thought was perfectly reasonable for a last minute tow. All of a sudden he was here in about 20 min. Hooked my car up fast and left. Very pleased with service so far.

Jo
Review №36

I just had my vehicle towed from Central Towing. The customer service was great- the person answering the phone was clear and professional and assured me that the two truck would be at my location as soon as possible. It was there shortly after the call and the operator, Francisco, was friendly, professional, and knowledgeable. I felt very safe and comfortable with the knowledge that my vehicle was being properly handled. When we got to where my car was to be serviced, it was very busy, but Francisco was able to get my car into a safe position without any damage. In the confusion of getting everything in place, I didnt get a chance to properly thank him for his help. Francisco did a great, professional job and should be commended for his work Thank you!

Da
Review №37

On time. Professional. The driver diagnosed my non start issue and got it running so no tow needed. I now know the root problem of my issue and can get it fixed. Central Towing went above and beyond.

Ke
Review №38

Freddy is quick and responsive! Funny guy too

Em
Review №39

Pancho helped me in a pinch! He went above and beyond to ensure my car and myself got where we needed. Very thankful for Pancho.

Ke
Review №40

Great service

Ja
Review №41

Selena and Freddy helped me out very quick and efficient! Highly recommend!

We
Review №42

Francisco was so polite, professional and so helpful. In a stressful situation of fluids all over my driveway he was able to help clean it up and got my car to the dealer to get it fixed. I wish all drivers were like this. Good job Francisco! I will definitely request you again if needed!

Go
Review №43

Scott is the BEST!! I had a accident on the expressway and he made sure I was safe and comfortable. Nice tow ride arrived at my destination quickly. Because of Scott I highly recommend Central Towing.

Jo
Review №44

The payment process needs to be easier. Other than that no complaints.

Ve
Review №45

My adult son has down syndrome and they treat him like any other person, which is hard to find. They care about people being able to hear. Thank you! Thank you!

Na
Review №46

Francisco arrived super fast. Hour or so earlier than the ETA time. Very friendly and quick. Dude definitely knows what he is doing and has friendly and great customer service!

Br
Review №47

Driver was great and showed up quickly. However, initially when calling the company they said they did not tow from that area. Automotive shop owner called them and they finally agreed to pick us up from the 1-10 and 7th street.

St
Review №48

Tow drivers were professional, helpful and knowledgeable. Would recommend!

St
Review №49

Incompetent. They never even showed up. I was quoted an hour and had to call back after an hour and a half when nobody had even called to say they were on their way. On that call I was told it would be another 20 minutes. 45 minutes later I called again. Six times. Nobody even picked up. I just got a message saying their mailbox was full. Which tells me they don’t even check their voicemail. I’ll never use this company again, and you shouldn’t either.

Je
Review №50

Pancho was so helpful! He was very kind and towed my car with no issues. 5 stars!

Ar
Review №51

I absolutely love this company. They arrived exactly at time they estimated, quoted me a reasonable price for the distance I needed. Equipment was very clean and new. I had Gilberto (if I remember correctly) assisted me. He was very respectful and I appreciated that he was bilingual. Very gentleman like. Let me sit in the truck with the AC on while he prepped my van.

Ju
Review №52

Thank you to Mike and Selena and to Francisco who towed my vehicle. The arrival time was way ahead of what was asked for got here very fast. Would use again thank you Francisco!

Am
Review №53

Absolutely the worst my roadside assistance called them because I was broke down on the freeway. I called the estimated time was 20 minutes the guy called to confirm my location . The driver ended up about 15 min away somehow so I called again and the driver said he was calling dispatch to see if anyone was closer well instead of that he canceled my tow . If I ever need a tow or a friend needs a tow I will advise them not to call central because you’ll get punished for the guy clearly not knowing directions or his way around town .

Da
Review №54

Freddy helped me out this morning. Great service very fast and reliable

Je
Review №55

I paid $100 was overcharged and waited for an hour for the tow trucks come my truck was olito 10 to 15 feet from my parking spot

Sc
Review №56

It is never a good morning when you need a tow truck on the way to work, but Freddy over at Central Towing made the experience enjoyable. I waited about 45 minutes for a truck. Freddy called me when he got my job to find out where exactly I was and what to expect. Very polite and very professional. Great tow. Will use definitely use in the future.

Na
Review №57

Freddy was very helpful and capable, and came when another towing co would not! My scooter arrived at my repair shop in good condition, and he was very cautious, making sure that my scooter was connected properly. Great service! Highly recommend.

Ka
Review №58

Setup for tow at 11::00am, ETA 69mins, 12:28p. At 12:31p I called and lady answering, said driver was set to arrive at my location at 12:28. I said, it’s 12:36. Lady then said, driver is having a hard time at current job and will be about 20mins, totally could care less, I called.I called dealership, advised of delay. At 1:00p I receive a call from Chevy Roadside, advising tow company claims their tow truck broke down, and service was cancelled!! Had to redo service order and was advised your company was sending out the wrong type of truck, to begin with. Should I need a tow, and your company pops up, I will cancel on you, so you can see how it feels! The end.

Jo
Review №59

My tow truck driver was Scott. Very nice guy. I was glad to hear he had years of experience doing his job, before Arizona he was towing cars in NYC. My car is slightly difficult to tow because its lowered but Scott was able to get under my car with no issues. The time we rolled out was the peek of traffic in Phoenix, he knew the right back roads and got my car and myself home fairly quick. Thank you Scott and Central towing . I hope my car doesnt break down again but if it does, Ill be calling you guys again.

DJ
Review №60

My Roadside Assistant company dispatched Central Towing to tow my vehicle. They arrived within 30 minutes. The Driver, Gilbert, was very friendly and quick. His truck was sparkling clean, looked brand new, but was a year old. He got my vehicle loaded quickly and delivered efficiently to my repair facility. I was amazed at the whole experience. Awesome service. I highly recommend them. If needed, I will definitely use them again!!!!! Ask for Gilbert.

Du
Review №61

Francisco was so awesome! He really made a stressful day less stressful and picking up and dropping off my car was so smooth and quick! Will definitely use them again if ever needed !

Jo
Review №62

Thank you for coming on time . Selena and mike thank you guys work also thanks to the driver Francisco for great service. next Time I will call the towing or tell family and friends about how great service they are.

J
Review №63

Hi I got a tow today sent from my chevy roadside assistance they said driver would be there by 1206 but driver was there at 1130 very fast great service francisco du gave the best service I every had thru a tow company very good guy I recommend him for alot

Ma
Review №64

Francisco was fantastic in getting my car unstuck despite some unusual challenges, and super nice and prompt to boot.

Me
Review №65

I was in a very stressful situation this morning when my van stopped shifting.. first day of school, no less!! I called my insurance and thankfully they hooked me up with Central Towing to get my van transported it my local Midas. Best tow driver, Francisco, showed up! Between his timely pick up and the empowerment the owner Mike gives his employees, the rest of my day was saved!

Pa
Review №66

Oh my goodness! Freddy made my car troubles no trouble at all. He is kind, professional, and conscientious. He took extra special care of my car and my garage/driveway he had to tow it out of. His friendly, caring attitude is infectious. That excellent level of customer service started with the dispatch office. Thank you Freddy and Central Towing!!

Ka
Review №67

Great Service! Very professional they even take pictures of your car before taking it, to make sure you have peace of mind that they are not going to damage your vehicle. Great job! Frank G. That’s the guy who towed my car.

ms
Review №68

Francisco was cool from the moment he showed up. I had a low clearance and he pushed the car out so he could hook it up. Took appropriate care in making sure my BMW was safe and secure. Got us to the shop quickly and was very courteous on the ride over, which was much appreciated. If I ever need another tow I would not hesitate to reach out them again for service.

ka
Review №69

Our tow truck driver Francisco was incredibly friendly and helped everything run smoothly. Would definitely use this company again.

Je
Review №70

Francisco was just so kind and patient trying to make things easy for me because I have a health condition. he offered to wait for me until I found a place to go and make sure I was totally comfortable with the whole process. he offered to help me into his vehicle because I am sick. his boss Mike was so kind to help me get to my shop and make a personal phone call to me. Thank you to Central towing!

Ch
Review №71

I called today to get my car towed to a shop. I was helped by a man named Francisco. He was great. Very polite and cordial. I thought I would end up having to take my car to the shop. When I gave Francisco my key and he tried starting the car and it wouldnt start. He told me that the key is whats wrong with the car. I went home and looked for my spare car key that I had lost and found it. I gave it to Francisco and the car started right away. Thank you Francisco and thank you central towing for great customer service and fast and friendly assistance. I will be calling you guys for all of my tow needs in the future and will recommend you guys to all my friends and family. Keep up the great work!

kn
Review №72

My car broke down in the middle of the street. Gilbert came by and was great. He is a true professional and had me towed in no time. Good company and more importantly great people working for them Such as Gilbert.

Ha
Review №73

They got to my car at the time they said they were going to. Super nice and professional. Reasonable price. Usually I hate dealing with tow companies but this was perfectly fine

Mo
Review №74

GREAT just freaking GREAT :)...... Francisco is a true definition of Awesome. His patience and knowledge of the situation at hand was very informing and accurate! He is customer friendly and honestly felt like a friend helping me and not just a worker doing his job... he went over and beyond.... KUDOS FOR YOU FRANSISCO.... Keep up the good work.... wish more workers took pride like you do....

Ph
Review №75

Francisco was my tow truck driver. He was the best tow truck drive we have ever had. He was so careful with our car. He offered us water he was just an all around nice guy. When we called for a tow truck they said 45 minuets, he got there faster thank God. The lady on the line was very helpful and found my location righ away. We are only going to call Central towing fro now on.

Jo
Review №76

Fast and friendly service. The rates are also far more competitive than other tow companies.

Ni
Review №77

They made this process so easy!! Selena was so nice on the phone and gave us a fantastic rate and worked with our very short schedule and our tow showed up right on time! Francisco had a genuine smile that made us feel comfortable and let us know we were in good hands. He hooked us up right away and even parked my car perfectly in my drive way!! It was so nice to have such great people helping in my time of need. I dont ever plan on using a different service when this need arises again. Thank you guys so much!!!

Ma
Review №78

Thank you Central Towing most awesome experience ever Fernando was on time pleasant and very nice. By the way Happy Birthday Mike!!!

Th
Review №79

Used them a few times and they are very resonabley priced. The drivers have always been courteous and always helped make a stressful situation less stressful.

br
Review №80

Our driver was fast and efficient. He showed up 30 minutes before ther ETA. I would recommend using them tio everyone.

Yu
Review №81

Not a fortunate thing but Im very familiar with towing companies at this point. Central Towing raised my expectations in receiving good service. This is by far the best customer service Ive ever received from a towing company. Dispatch kept me updated and so did Renee my tow truck driver. Renee was super polite and knowledgeable which helps if your mind scattered or under stress. Renee called in advanced to provide me with her ETA in such an upbeat professional manner. Will definitely use them again!

Sa
Review №82

I stupidly cut a corner too sharp and got my front passenger wheel stuck behind a concrete ramp at the end of a fast food drive-thru. Idiotic, right? I know. Flustered and upset, I called the first result on Google, which lead me to Central Towing. I was surprised at how low their rate was, but not thrilled about waiting for 45 minutes, but decided to go forward anyway. I was EXTREMELY relieved when Francisco showed up, much sooner than anticipated. He was awesome. He proficiently assessed the damage, explained everything he was doing and reassured me that this was totally normal, something he saw all the time, which helped with my embarrassment immensely! I was so very lucky to be able to get out with only a flat tire, which he repaired for 1/2 the cost, out of kindness. He was able to finagle my car over the ramp without even using the tow. Overall, the debacle only took about an 1hr and 30 minutes total, and a mere $80. I cannot say how much I appreciated Francisco and his service today, and I will not hesitate to call Central again and recommend them to others. They really made an unfortunate, annoying situation turn out not-so-unfortunate after all.

Ma
Review №83

It was the shortest wait time I have ever had. My driver was Freddy. He was so nice he helped my infant son into the car. He was so helpful. Even when we got home he made sure we were safe. Seriously the best experience ever.

Ch
Review №84

Francisco was excellent. Fast and efficient towing service.

No
Review №85

Excellent service, Francisco was very helpful, knowledgeable and easy to talk to, he went the extra mile ensuring I was properly taken care of at the dealership with his follow up. Professional, good prices and good service overall.

JS
Review №86

I busted my car in Tempe marketplace and needed a tow I called other towing companies and they said it would take 3-4 hours to get there with traffic so I called central towing and explained my situation and they said it would be 1-1and a half hour to get there. they dispatched Freddy and he was there in less then 1 hour. He hooked my car up so fast on the flat bed we were on our way to the mechanic in less then 10 minutes. Such fast and friendly service I would definitely recommend to my friends and family if they ever need a tow.

he
Review №87

I had the nicest driver ever. Edgar was very professional and kind. I wish all of the tow truck drivers were like him ! I would definitely recommend central towing. Their trucks are always clean and A/C is cold. Thanks Edgar!!!

Ad
Review №88

My car wouldnt start Monday morning, so I had to call for a tow. Im glad I chose Central Towing. The tow truck arrived in a very timely fashion and Freddy, the driver, was extremely professional and knowledgeable. He was also friendly and we chatted on the way to the shop. When we arrived, Freddy went the extra mile and ensured all my information was already written down and ready when I checked in at the shop. It was about as smoothly as a towing could possibly go. I highly recommend this business.

Ch
Review №89

They were friendly and good priced. Had to have my car towed when it shut off on freeway while I was driving and the wait was not to long either.

Me
Review №90

My wifes BMW had a flat in the morning. We called roadside assistance and were told the tow truck would be there within 80 minutes. Because of that, we went to grab coffee. To our surprise, Central Towing arrived within 20 min. Gilbert was kind enough and said he would wait, no problem. When we arrived, he was extremely professional, and corteous. He mounted our car on the platform and delivered it to the tire shop; no issues. I will use Central Towing whenever possible.

Ja
Review №91

I had Francisco Perez Valdez as my guy and he was fantastic. He rocked up and realized that he wouldnt be able to tow my vehicle because my rear tire was flat and he didnt have a flatbed. Instead of calling a flatbed out he swapped my rear and front tire so that he would be able to tow me. This took him at least an extra ten minutes or so but he refused to leave me sitting there waiting for another tow truck. He was a great and friendly guy. Ask for Francisco if you ever need a tow!

Il
Review №92

My driver Fredy was awesome and very friendly. He was informative and helpful. He was understanding and even gave me tips as someone new to Arizona on where to go! Definitely recommend

St
Review №93

Francisco is very kind and easy going and he treats you with respect!

Jo
Review №94

Was very simple and easy to get tow down to my house.Gilbert was very fast at taking down the info he needed and got me vehicle out and to the mechanics in no time.Very satisfied.

Mi
Review №95

The dispatcher and driver were both friendly. They were on time. The amount I was charged matched the amount I was quoted. They were also the least expensive quote.

S
Review №96

Freddy was great! He came earlier than expected and was very personable. It was barely 7am and he had so much enthusiasm when he was providing me service. I could definitely tell he enjoys his job and cares about his customers.

An
Review №97

Franscisco was such a great help! He showed up on time & worked quickly to get my car towed to get serviced. Thank you, Central Towing for turning my bad day into a good one!

Du
Review №98

I wanted to support a local business and they did a great job and would recommend their service. However! They will try aggressively to reroute you to Mikes auto shop next door and thats why they got 3 stars. Mikes auto was a terrible experience and I should have just gone with my original plan. Stick to your guns if you use this company!

Ma
Review №99

Great job! Freddie was communicative and skilled. Reasonable price. They would be my first call for any towing needs

Ri
Review №100

Freddy was Awesome, Very personal and polite and made the ride alot more enjoyable.

Information
29 Photos
100 Comments
4.5 Rating
  • Address:1302 E Indian School Rd, Phoenix, AZ 85014, United States
  • Site:http://www.centralphoenixtowing.com/
  • Phone:+1 602-277-3200
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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