Best auto shop in town . They treat you like family , have competitive prices and really know their stuff. Very professional & always busy but never too busy to work you in as quickly as possible.

I came to Johnston Auto in a true time of need. My car suddenly seemed to have electrical and engine failure on 51, and I managed to limp along till I ended up at Meineke auto next door (the first place I was able to find). They barely looked at my car and said that my oil was low and I needed a complete engine replacement. This seemed preposterous, and they said I could try checking out someplace nearby if I wanted, but they wouldnt offer anything else. I got the car to chug along to Johnston which was the adjacent parking lot. They were immediately helpful and got to looking at my car within 20 minutes. What I had looked at online seemed to suggest an electrical issue with a ignition coil, which is exactly what they independently diagnosed. They had the car fixed in a few hours, professionally, with excellent service. Couldnt be happier.

I really appreciate the friendless and helpfulness of Johnstons. I came to them with a bumper issue and not only did they take the time to get estimates for parts replacement, they even referred me to a body shop when they assessed it would be better for my situation. It means a lot these days to find honest people out there who want to do right by you above all else. They have earned my respect and future business as a result.

Very large studio. Plenty of space for a wonderful shoot along with audio equipment.

My dad recommended this place I’ve been going there since God knows when but they are very good reliable and my car is always been taken care of thank you Johnson automotive

The people teach you like family

Most businesses claim to be honest and to have integrity. With Johnstons Automotive this is absolutely the case! The owners are on site daily and are an active part of the business. The mechanics and techs are polite and more than qualified.I manage a fleet of over 40 vehicles and when I bring a vehicle to Johnstons, I know it’s going to be done right the first time. They can work on any vehicle and are very timely in their performance. Thank you to the Johnstons team for keeping my fleet up and running! You simply cannot beat their performance and service!

I am in Phoenix for three days to visit my Uncle, who is dying of cancer and the air conditioning wasnt working when I drove him to Mayo yesterday, which made him even sicker. I called at 5:28 pm yesterday and explained the situation. They squeezed me in at 8:00 am this morning and charged the Freon so my Uncle can be comfortable on our trip out to Mayo today. The price was exactly what she quoted me over the phone. God bless Cheri and her team, they are good people! I wish you all of the success in the world!!

I was able to get my car fixed the same day I dropped it off, and for a very reasonable price. Very friendly service and great communication. As a new resident to Phoenix, Im really glad to have found Johnstons.

Very happy with the repair service I received. They were quick and thoughtful. Highly recommended

I honestly have never had a better experience with an auto repair shop. They were so knowledgeable right out of the gate and so happy to help. I called around to several shops because I am moving and needed to leave that same day but I had a bad wheel bearing so it needed to be fixed ASAP. Not only did they fix it within a few hours they also were half the price of other shops! Overall amazing experience and I’m actually sad I won’t be able to use them again due to me being out of state. Thank you so much!!

I have no worries when they work on my car

Having just finished my first visit at Johnstons I have got to say, I think I found my go to shop from here on out. Sherri( I apologize if Im spelling it wrong!) went above and beyond with her customer service. They were timely and very fairly priced. I would and will recommend them to anyone needing some car help. Thanks again yall!

Car care that begins and ends with customer care.

I wish we had found Johnstons Auto Repair sooner. We would have saved thousands of dollars on repairs. Sheri had very great customer service skills, and was very upfront and honest with our repairs. If you are looking for a mechanic, definitely visit them. Our car was repaired and ready to go in a few short hours. I highly recommend!

I initially went to Ford on Camelback for a diagnosis and quote for a brake problem (I knew it was a failed brake booster). Left the car with them at 8.40am. I returned at 5.30pm and they had not done the diagnosis as they were too busy that day.Took the car to Johnstons at 8.15am next day. Diagnosis and quote done on the spot. Had the car back by 3.30pm that day. WOW what fantastic services and such nice people. I highly recommend them.

Johnstons has always been helpful, reliable and, sadly rare these days, honest. Cheri at the front desk is cheerful and enjoyable to interact with. Quality of work is there and you can get in and out same day. I wouldnt go anywhere else.

Always maximally professional, excellent work and ethical, and at reasonable prices. Lucky to have found them! dont hesitate to use them for your car needs!

I love these guys with all my heart! I recently moved here from Montana and I was so nervous to go get my truck looked at because we all know how that can go as a female... at a new place... by yourself... haha. Johnstons has always been honest with me about what work needs to be done and they have never tried to tack on random work just to make some extra money! and of course my truck always comes back better than I left it (: THANK YOU GUYS youre the best!

A bit over priced but i heard they do good work.

If I could give 10 stars I would! They truly take care of my fleet! I have some classics and some other Basic vehicles they that have done service on! Nothing but First class service! They work on everything and get things done in a timely manner! Super awesome service from Cheri at the front counter to the staff in the bays all super professional I would highly recommend! Great local business in Arizona way to go Johnston’s!

Super friendly and informative, I felt like they gave me all of my options with consideration of what I would have to pay. They also explained the issues really clearly so that I, a person who knows nothing of cars, could understand. I will likely be back the next time I need something for my car!

A friend recommended me this place because of their integrity and friendliness, and she was not wrong.I brought in my car for a few repairs that they had diagnosed for me previously, and I mentioned to them my breaks had started to sound really squeaky as well and wanted to see if they needed changing. Turns out my breaks were fine, just squeaky from whoever the previous car owner had do the job. They told me I’d only need to have them done if I wanted to due to the squeaking. I am completely inept when it comes to cars, and if they wanted to, it would’ve been very easy to say “yupp, breaks are metal to metal it’ll be an extra $300”, but they were honest that it was not necessary and I really appreciated that. On top of their integrity, everyone I’ve spoken to there (special thank you to Sherry!) are so kind and genuine which goes such a long way. I will be a returning customer and would 100% recommend. Thank you guys again for everything!

Let’s face it, no one likes car repair bills, but at the very least, make it as best of an experience as possible and work with happy, nice, honest people. My neighbor recommended Johnston’s Automotive Repair to me. Cheri and Mike are completely upfront about explaining all cost of repairs, and totally aware their customers are on a budget. It nice to have trustworthy and professional clarification for what is really needed to be repaired now vs. what we can hold off on and do a little later. I got tired of feeling deceived and overcharges by dealerships. I have four vehicles (work van, personal car, spouse’s car and daughter’s car), all different makes/models and out of warranty. Johnston’s Automotive keeps their Tech’s trained in EVERYTHING. Keeping my cars serviced and running is actually in a way is paying me back. The cost of repairs are so much less and always less than having car payments. I wish everyone my best over at Johnston’s Automotive and appreciate them keeping me and my girls rolling down the road safely. Car trouble is never fun, but if and when it happens, I at least feel like I have found a great shop to use and refer friends to Johnston’s Automotive Repair.

The BEST repair of experience of any of my automobiles Ive ever had in my 20 years in Phoenix! The most honest, kind, and professional people. I HIGHLY recommend this auto repair shop to EVERYONE! Special thanks to Dwight!

I have been a loyal customer to this place for years and I don’t see that changing anytime soon. I have always been treated with the utmost respect and given only the most honest evaluations on my vehicle. They never try to push me into extra services I don’t need and take care of me with everything I do need. I couldn’t ask for a better, more honest and straightforward business to work with.

Called in day the before got an appt for the following day. Had a couple different issues to get fixed on my vehicle they took a look at it and were able to get the parts to fix it. Took a little over a day to complete because there was a part they purchased that was broken so they had to return the part for a new one. Overall good service. Nice people.

As always, great service and wonderful people!I am so grateful to Dwight and Sherrie Johnston, for running a truly outstanding repair shop and hiring only the highest quality mechanics. As an older widow, Im on a very limited income, I always have felt confident that they always keep me apprised of anything that could be a potential problem, without looking for ways to just tack on more moneyto my bill. They truly care about their customers~! Also, I have never seen a mechanic shop that is so clean and well kept...both in the garage and the waiting room. Sometimes it puts my housekeeping to shame~!Recommended

Johnstons is always friendly. They do great work and will tell you when something doesnt need to be be done, if you go in thinking that certain maintenance might be necessary. Very trustworthy and highly recommended.

This is our second time to use Johnston’s over the last few months and they went above and beyond again. They were thorough and worked hard to get our daughter’s car fixed as quickly as possible. The work was good and the price was fair. They also kept us informed every step of the way and we had our daughter speak to them directly so she learned about working with a mechanic and they were great with our 17-year-old as well. Thank you to the awesome team at Johnston’s!

The best repair shop ever. Very professional, reasonable prices and very nice people. Wouldn’t use any other repair shop

Johnston’s automotive is the only place I’ll take my truck to. They worked on it even before I owned it, so I feel like they know it better than I do. They let me know if I really need a service or not and don’t beat around the bush with pricing. They tell it to me straight and I really love that level of honesty. I went in recently to get automatic transmission fluid and axel shifts replaced because I was told it may need to be done. I let them know that I’m planning on selling the truck in 6-8 months and they said, “Nah you’re good, you don’t need to do this, especially if you’re selling it soon. Save the money!” The family run company is so nice and they treat everyone with kindness and respect. Sherri and Dwight, the owners, are wonderful people and their mechanics are super awesome. I highly recommend Johnston’s to everyone who’s looking for above-quality service and an even greater experience.

As a female I find it very hard to come across a shop where I feel like I can actually trust their word. Not only was the staff amazing, but I appreciate how honest they were with me about the work I needed done. It was a great experience and my car is running perfectly now. I will absolutely be a returning customer of theirs.

I always have a wonderful experience. Our family vehicles are in great hands. I always receive a detailed report on work done and I feel that pricing is fair. The shop is clean and every staff member is professional and knowledgeable !! You can trust your family vehicles to this amazing company. I send all my family and friends to them

I came to this place extremely frustrated as another shop could not fix my air conditioning. They were very nice and advised me they would help me get it fixed, and they did! I would highly recommend this place. Everyone is so nice and professional. The place is very clean and you can tell they care about their customers.

I gladly take my car to Johnston’s Automotive when it needs attention! They were recommended to me by a friend and long-time customer of theirs. I have found the owners to be genuine folks, very knowledgeable and will tell you when you don’t need service or can save money on something. They have built trust with me so that when I do need service, I’m happy to give them the business.

My wifes car started acting up a couple days ago. I had to frantically get everything towed from Mesa to Johnstons and then prepared for the worst (engine troubles arent usually cheap). everyone at Johnstons was excellent at communicating everything with me - called me with every quote and update they had which is very appreciative! they got everything done in a timely manner, didnt even charge us labor for one of the parts (thank YOU!!!) and were completely honest and friendly the entire time! we have used them in the past and will continue to use them because they truly are the best in the area. thank you guys again for everything!!!

The fantastic reviews published online were what drew me to Johnstons and I was not disappointed. They did their research, got me the best parts, were empathetic to my situation, and worked hard to keep the price down for me and do only what was necessary at the moment. Their mechanics have a stake in their work which leads to quality and honesty. I couldnt be happier and it feels so good to know I have a mechanic I can TRUST!

Dwights knowledge and experience is amazing! The whole team is so passionate about cars and the work ethic is fantastic. Highly recommend Johnstons Phoenix Auto!

Very happy I decided to take my truck here. There is so many shops to choose from on Google and it was a little overwhelming to pick one, but Im so glad I decided on Johnstons. Staff was super friendly and helpful and my truck runs great!!! Ill definitely be returning in the future!

Johnston’s is always our go-to shop! I made an appointment for spark plugs but accidentally scheduled it for drop off when I was planning on waiting, and Cheri made sure it got done right away so I didn’t have to wait any extra time! Fair prices, friendly service—what more can you ask for? Two thumbs up.

Great Shop, Great Folks! Johnston’s was recommended to me by a neighbor 8 years ago. I have been taking my personal car there since then. I have also gotten approval to service my company car there. I even insist my retired parents take their cars to Johnston’s. This is the only place we take our cars, except for the two times Johnstone’s sent me to the dealer. Once for a recall I did not know about and just recently for a repair that I did not know would be covered by warranty. That’s integrity!

My experience at Johnstons auto repair was great. I truly feel like I paid a fair price for the service performed on my vehicle. I took my car to another shop before Johnstons and was quoted double what I paid with Johnstons. Cheri and Dwight at Johnstons auto repair were exactly what I was hoping for in a good quality shop. Great communication and transparency in the services I was paying for. Its good to know I have a reliable place for auto repair going forward.

Strongly recommend the team at Johnston’s. Have worked with Mike and Dwight and appreciate how they worked with me on a repair. Brought the car in and fixed an issue with our A/C. Unfortunately there was another/different issue and the problem returned. When I brought it back they fully addressed the issue and helped me out on the cost of the repair. They took great care of us and I’ll absolutely be back. Thank you!

I have been a customer of theirs since 2012. I have had a variety of work done by them from oil changes to air conditioning and brake repair. They are honest and fair. Once, when I took my car in for a routine oil change, I had driven so few miles since the last oil change they said I didnt need to change oil. Another shop might have changed the oil and taken my money. Not Johnstons! I highly recommend them.

Great service and reasonable prices!

Got to say that Dwight, Sheri and Mike are the best. Their entire service team are professionals and respect both your time and money. Bottom line, after a couple of small repairs, I switched from dealer service on Camelback to the friendly and professional service you can trust from Johnstons Auto & Repair.

I have been coming to Johnstons to take care of both family cars for more than six years. I strongly recommend the Johnstons team, they are VERY honest, prices are fair, and the work is always done right, the first time. My Dad told me, you can judge a shop by the cleanliness of the floor and organization of their tools and equipment, he was right and Johnstons has never disappointed me.

Great automotive place! Very honest business that truly cares about you and your vehicle. I took my Saturn in to have my check engine light checked and they told me the vehicle may not be done that day but they could check the vehicle to see what the problem was. I left my car with them and they drove me home. An hour later they told me the issue and had it fixed that day. My vehicle is running superb. Had nothing but a positive experience with this company. Cant compare costs with other shops but happy to find an honest business.

My Ford Expedition was running rough. I brought my truck down and they told me what it needed. The customer experience was great and they explained to me in detail what was going on and they were absolutely right. My truck is back to normal. Defiantly a different experience than your normal mechanic shop!

This is my place for all my auto repair needs. Hard to find Honest Mechanics these days and Johnstons comes highly recommended. Very clean shop!

Johnston’s is the best auto shop around! Very honest and no pressure. My girlfriend takes our cars here and these people have never steered us the wrong way.In the past we have taken our cars in knowing exactly what was wrong or not wrong to see whether or not shops in the nearby area were honest. Johnston’s was the only one that didn’t try to screw us over.Great team they have here, highly recommend especially for women who tend to get taken advantage of at many shops.

I was referred to Johnstons by a friend, when my Jeep needed service that the dealership wouldnt/couldnt fix. I have been receiving great customer service from Johnstons! I would highly recommend them. The staff is very customer service oriented, honest, helpful, and always make the experience a good one.

WOW, ONE LIE AFTER THE OTHER! You did NOT give my husband an option to schedule a time to fix the leak that mysteriously happened after leaving your shop. For an honest shop, you sure have your clients fooled. Mistake also do happen, and it would have been YOUR mistake if I were to have gotten into an accident not knowing my power steering fluid was leaking BUT YOU, the experienced mechanics knew and failed to inform me!The one star is deserved given that they fixed the problem I went in there for... HOWEVER, when it comes to customer SAFETY, that is NOT on their list. I took my vehicle in for an A/C repair and before I took it in, I had NO noise to my power steering, and NO LEAK. Those are FACTS! Now the day they fixed my car, NOTHING was told to me about any leak when they called to tell me the issue with my A/C, NO MENTION of a leak when they called to tell me my car was finished, and when I went to finally pick up my car at 5:08pm according to my receipt, STILL no mention of a leak. So I left the lot and the VERY next day I have a nasty sound when I turn the wheel AND a leak underneath my car. When my husband took it back that next morning, they claimed “I” declined those repairs. (Remember, I was never told of any leak, so how can I decline something that was NEVER brought to my attention and given the option to decline or not) Turns out I had a leak in my power steering pressure hose which was noted on my invoice under “Declined Repairs” (which again, I didn’t decline) and it was never told to me over the phone or in person about this leak and what caused it. So I went later in the day after work to ask them myself. The guy at the front, (tall, skinny) apologized that he failed to go over those notes with me. The mechanic who worked on my car said he didn’t notice the leak until he started working on it. The OWNER claims the leak was already there. Not only are they calling me a liar trying to tell me my car was leaving puddles before I brought it in, but MR JOHNSTON was being VERY rude! So I was being told multiple stories as to when they themselves discovered the leak and Cheri lied and said I declined those repairs when I was NEVER given that option and they let me drive off the lot with this BLEEDING POWER STEERING FLUID without having the courtesy to warn me about it except jotting it on the invoice for me to find out myself. The guy at the front desk said he forgot because it was late in the day, the shop closes at 5:30pm. The OWNER said I came after hours when I explained to them I wouldn’t be there till 5:15pm the latest given that I was at work but instead I got there at 5:08pm and MR JOHNSTON claims that’s after hours. I would avoid this auto shop because they certainly DO NOT care about your safety or the carefulness of taking care of your car. I understand I have many miles on my car, I understand that new problems may arise or be discovered while working on ANY vehicle, but for them to not talk to me about a MAJOR issue and not give me the option to schedule a time to fix that issue, is not good auto business to me and therefore, I will NOT be returning. And I give HONEST reviews!

Been taking my Girlfriends truck to this shop ever since she moved out of state theyve been taking care of her since the very first time. Definitely would recommend this shop to anyone in need of repairs.

Cheri is the nicest auto repair lady I have ever met! She has saved my life 100 times! If I have a flat tire, engine light, or anything weird she is ALWAYS willing to meet me right away and help me fix my car. She breaks down every detail for me and thoroughly explains what needs to be done and how much each thing will cost. She also is very considerate about me being a student and on a budget. I love that I can trust the work that they do and never feel like theyre trying to cheat me.

This place is GREAT. I made a appointment. My car had been smelling like gas. I took it to another place months before- they found nothing. This place KILLED IT! I no longer have to sniff gas. I also needed a new starter and Bam Im going. They are sufficient quick and friendly. In my neighborhood too.

Hello to all! I hope everyone is having an awesome Summer. I needed to have some car work done on my Lexus RX 350 and chose Johnstons. Im lucky because the car have been great and it never sees a auto repair shop, knock on wood. I chose this place because its close and they have done work on my cars in the past. Let me just say they were awesome!!! No fake review here. They got it in early and completed the work and saved me money. So far she runs like a champ and Im sure it will stay that way. Thank you Johnstons and Mike and crew. Great place, great service and great Prices. I will tell others.

This is the only mechanic shop in town that I trust to work on my jeep. They are SO honest and their prices are very fair. They go above and beyond to keep their customers satisfied and went through a LOT to get one of my parts replaced under warranty even though they didnt do the original work. They are honest and fair and make you feel like family.

They are always willing to go above and beyond. I feel like Im being heard when I tell them whats happening with my vehicle. So far, Im very happy here!

LOVE, LOVE, LOVE their work!!! They do all my work. Recently had my ball joints replaced. They were done so quick. Thanks so much for always keeping me on the road.

After searching the Valley for reliable and honest mechanics I found Johnston’s. They found and fixed a problem that other Japanese specialty shops couldn’t find. I now bring all my cars here, both foreign and domestic. They are fair priced and I trust their craftsmanship.

Called some other shops, they said I would have to make an appointment 2-3 days out. Came to Johnstons and they help me within 10 seconds of walking in. The woman at the front desk was awesome, she explained what some of the potential problems could be. They said they would call within 2-3 hours to let me know what they found. She called 45 minutes later and said it was the starter, so they have to order it. They called me 1 hour later and told me my car was ready to be picked up. Fair prices and amazing service, go here.

Cant say enough good things about Johnstons Auto. Theyve helped me with a variety of issues, from a major engine rebuild to chirping brakes. They tell you whats wrong without trying to push a bunch of unnecessary repairs on you. Fast, friendly & trustworthy. I wont take my car anywhere else in the valley!

After searching for years for an honest, affordable, and knowledgeable automotive repair company, my search is over. From the time you walk in the door, until you pick up your car, the Johnstons and their crew, treat you with the respect every customer hopes for. You can drive away knowing your car was repaired by some of the best mechanics in the valley. And thats a good feeling!

Sherry was a pleasure to work with. I was able to schedule an appointment online which is great because of my travel schedule. The work was done fast and I was kept up to date on the progress of the repair work. Will definitely go again and refer friends to them.

The best service I’ve ever received from a business. Super friendly staff that welcomes you like family!! I’ve never trusted a place more with my vehicle. Super honest so I will forever be a returning customer!!

Ive been taking my vehicle here since I moved to Phoenix - going on three years! From oil and other fluid changes, to putting air in my tires on the fly, the staff here does a great job. I have only had great experiences at Johnstons.

I have had a bad experience when coming here with a family member who had work done at this auto shop. They are definitely questionable when it comes to damage being done to your vehicle and them not taking responsibility for it. They were extremely rude INCLUDING the OWNER himself. I would stay away from this shop unless you want to pay EXTRA for THEIR MISTAKES! (Owners, do not respond to me, I already know what lies youll say) Thank you!

I love Johnstons Automotive I have taken my truck there before and they let you know exactly what you need and what is needed right away. My A/C stopped working yesterday so I called the next day and they got me in right away! I said my A/C was not working to please service it and they called and said I do not need it serviced that it was only a belt that needed to be replaced!! They could have easliy just serviced it, but it wasnt needed. I appreciate their honesty and quick service!!! I will definitely continue taking my truck to them!! Not to mention it is very clean and very nice staff!

On Monday September 17, 2018 at around 1:00 pm the temperature in phoenix outside was 106 degrees. My vehicles Air Conditioning all of a sudden started blowing warm, then hot air. I was driving around Phoenix running errands. Id never been to or used Johnstons before but was aware of them because of their excellent reviews and their central location and signage. I drove there as I was near their shop. I was hoping on the off chance they may be able to schedule to me for an appointment sometime during the week to check my A/C. - I was immediately struck by how clean, nice and comfortable their waiting room was. I spoke with a gentleman who possibly was the owner. I explained what was going on. He asked if I could leave the car, and I said yes. He said they would check the A/C and if needed could service it. I was going to sit in the waiting room, and thought to myself maybe I should call a taxi or an Uber, but before I could sit down, he said to me do you need a ride somewhere or home? I was I was surprised because I wasnt even aware they offered rides, and I hadnt even brought the topic up. He then told me they have a shuttle free of charge. Within five to ten minutes I was on may way home in his free shuttle vehicle. I didnt expect to hear back from him until 5:00 pm or so. Within an hour or a little less Sherrycalled and left me a message that my car was done, and ready. When I picked it up, the same gentleman explained that it was low on freon and they gave it an A/C service. The cost of the service was not a shock and right in the ballpark of what he estimated to me for AC service. He explained further details to me about a possible leak, and gave me another estimate if I ever wanted/needed that further looked into. I was so Impressed and awed by this shop, its owners, and employees. Since its not far from my residence I will be back, and I will recommend Johnstons Automotive to my friends, co-workers and acquaintances. They were Honest, Fair, Efficient, Friendly and happy. No attitude, no acting like I was bothering them since I showed up without an appointment or even calling ahead. Its obvious by how they treated me, and how they run their business right down to how clean the office, waiting room, bathroom, shuttle vehicle, and parking lot are that they CARE about their reputation and the service they are providing to the customer. Simply amazing Service! I would not hesitate to return or call them if I need any further car repairs. After living in the valley for 31 years, I only wish Id known of them or tried them before 2018. I will be back! HIGHLY RECOMMEND!! A+++ Gold Star, a 10! You will not be disappointed or sorry. Thanks Johnstons Automotive for keeping me cool in more ways than one on a hot Phoenix September Day.

Cheri and the whole staff there are great! They got me right in and kept me comfortable while I waited for my oil change. At the end they let me know of some issue that could arise in the future but put no pressure on me to pay now or to rush getting things fixed which I appreciate not feeling like Im being sold like so many other shops would do. I would recommend them to all my family and friends and is the only place Ill be taking my Tacoma to from here on out !!!

First let me say we have found our go to place for repairing our cars. We have been through it all. We tried neighborhood mechanics and even local mechanics. They were so extremely fast from initially getting the car in to pick up within hours. One of the things I felt was honesty. Thats a satisfying feeling especially leaving a mechanic. Because thats my biggest concern. So I reccomend them over and I will be back. It does help that cheri at johnstons is absolutely A plus customer service.

I used to take my cars to those cheap places, but they didnt fix it right. Johnstons will fix the car right the first time, I dont have to worry about it breaking down.

I have used Johnstons Automotive since my automotive new car Dealers Free service ran out in 1997. Lived close by, back then, but now live across town (more than walking distance) and I continue to use Johnstons for a number of good reasons. If I was not fully comfortable and satisfied, within the last 15 years, Im sure I could have found somebody else.

I never leave reviews but I will for these guys! Incredibly informative with a very pleasant attitude that perpetuates a feeling of being welcome! Most auto repair shops I have been to have wanted me in and out the door with just my money, but Johnstons customer service is on POINT! Definitely recommend for anyone who might be a little skeptical about shops, these folks will make you believe in auto mechanics again!

These are good people. Super easy and friendly. They explain things and want to help you. I always have the best experience. Cheri is awesome! I will be going here again.

The absolute best shop Ive ever been to, nice understanding humans! Lol, didnt get the vibe that they were trying to get over on me at all, they actually saved me money, i was told at another shop that i would have to pay $899.00 to fix the overheating issue with my chrysler 300 and was charged $423.00 by Johnston auto, so yea, they most definitely saved me some money, when every other situation i had going on was taking it lol. I do recommend this place

Always a great experience. Reliable old fashion hard work. I think of them as family.

Friendly, honest service.Quick and convenient.Yesterday I dropped my car off for next day repair (they are closed on Sunday). Within 5 minutes of opening the following morning they had called me with a diagnosis, and an estimate.

Cheri and team were absolutely phenomenal! I brought my 2011 Shelby GT500 in thinking I had major motor issues including a blown Head Gasket. They were quick to diagnose a bad Throw Out bearing and presented several options for me! Super fast, super friendly. Owner even took the time to show me the parts that failed. And btw, shop is so clean you could eat off the floors! Very professional, very knowledgeable team all around!

Absolutely love The Johnstone Family!! They worked on all our vehicles. I will never take my cars anywhere else !!

I was so glad to have taken a chance on Johnsons Automotive. Not only did they do good work, it didnt cost an arm and a leg. As a single female, its nice to have found a truly honest place to repair my car.

After a rash of bad experiences at another place, I went to Johnstons. They took care of all the issues the other place didnt. Have been back a number of times, and each time they provided excellent service in a prompt and friendly fashion. They sure know their stuff. I feel fortunate to have found such a reputable place to service my cars.

Tl;dr: $120 to run diagnostics on your car. Called and harassed me when I left a bad yelp review because I felt like I was overcharged.I went to Johnstons looking to have my check engine light checked. I knew basically what was wrong by going to Autozone. Johnstons charged $120 to run diagnostics and wanted $1000-1200 to do the repair. I called the next shop on yelp with five stars and was quoted for $375. I left a bad review on yelp because I felt as though Johnstons overcharged for diagnostics. The next day, an employee of Johnstons called to harass me about the yelp post. Basically, her complaint was that it did not accurately reflect the work they did. However, the employee was very obviously not interested in winning my business back, and, instead, seemed to be trying to intimidating me into taking my review down. I updated the review to accurately reflect the work they did, but her harassing call does not change the fact that I felt like they overcharged for diagnostics.

Johnstons has always been straight up with me about keeping my 86 Suburban running. You have to spend money to get a car repaired, and I prefer to spend my money at Johnstons. The shop faces the street, drive by and look at the Clean Service Bays, recently remodeled front, and service Bays with new equipment. I picked this place 5 years ago based on the appearance of the shop from the street. It didnt hurt that they had a NAPA part sign out front. I recommend Johnstons Automotive.

Needed to find an automotive place to service my Truck and this place showed up with stellar reviews and I can see why! They are extremely courteous and professional! I will be recommending Johnstons Automotive!

I am first time current at this Auto shop today. I was very impressed with the friendliness and thoroughness of expectations and possibilities before committing services. Plus my car was completed way before the quoted time! I will return when the time required!

Honest and dependable. They let me know the repairs I needed exceeded the value of the car, so I could choose whether to do them. And the place is SPOTLESS. Cheri is a dream to work with!

Great service! The staff makes you feel like family. If I werent moving, Id take my truck here for all of my needs.

Ive been a long time customer of JA because I will not trust anyone else with my vehicles. They never do more than what is absolutely necessary. They are friendly and courteous, yet professional, and do excellent repair work. They also advise you if something additional needs to be done and what the cost will be, and get your approval before proceeding to do the work. And if they say something needs to be done, it needs to be done. These folks are the most ethical shop Ive ever dealt with and they have my business as long as I live in the state of AZ. I live in Chandler, but I go out of my way to use JA. Thanks, Dwight, Cheri, Mikey and everyone else!

This is the best automotive service i have ever received. whether you’re local or not, i was passing by on a road trip, the people at johnston’s will take care of you. excellent service and cheri at the front desk was delightful. honest genuine and looking out for your best interest. quality

Amazing customer service and dont try to nickel and dime you. Always friendly, professional, and only sells you what you need. Highly recommend!

Not helpful at all.

Dropped my car off in the morning, parking lot was packed and every bay had a vehicle being worked on. I was told they most likely wouldnt be able to look at it until the following day. By 4pm the same day I was back on the rode! This is my second experience with Johnstons and couldt be more pleased. My ac is not working so great so I will be making a trip to my now favorite garage soon. Consider me a regular.

These guys are awsome! They only do the work requested. They tell me what needs to be fixed first and what can wait. They have never charged more than the estimate, and twice even less than the estimate. They are friendly and knowledgeable, easy to work with. I am a customer for life!

I loved the attention to detail and the personal service I got from this shop. Sheri was awesome from start to finish and her husband saved me $600!

Nice peeps

Best service hands down , will only take my cars here

I went in and asked a gentleman by the name of Mike, why the oil change was cheaper with Jiffy Lube (for my particular vehicle), he was honest, and told me straight up that they dont compete with jiffy lube, and they have a bigger selection of the type of (synthetic) oil my car manufacture calls for, while Jiffylube only had one type, and that is information that I found out for myself as well, today. I also decided to go with Johnstons because of their online ratings, and honest aura. I was already impressed, but to top it off, these guys gave me a ride home while they serviced my vehicle, mind you they dont have to do that, at all. I almost said no, but didnt want to be rude. as maybe this their way of going above and beyond, which they certainly did. I was in awe with their customer service, because it was top notch.Nothing replaces ethics, when it comes to business. I highly recommend them.