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Integrity Auto Repair LLC
2030 W Deer Valley Rd suite b, Phoenix, AZ 85027, United States
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Ch
Review №1

Heard about this local shop through a Phoenix, AZ message board (basically a referral), had an appointment pre-scheduled with Eric, brought my vehicle in for a general inspection and a Brake Fluid flush. Eric said the car looked great, and that despite me inquiring if the Radiator Hoses on my vehicle with 120,000 miles needed to be changed, he suggested to just leave them alone, it isnt necessary to replace them until probably 200,000 miles. I sincerely appreciated Erics honesty on this, and they had me out within an hour so I was able to get to work. Cannot recommend them enough for Toyota or any vehicle repair. I will definitely be back!

Wi
Review №2

I had a great experience with integrity. They were honestly priced and fairly quick with the work they did. I took my car in knowing that my ac was dead and that was all i wanted fixed. They ran their diagnostic and told me what I needed and there price was very reasonable for what it needed. They ad everything fixed in a Les than a couple days along with a list of other issues that if or when i want done i could have them do. With price breakdown and everything. Very happy with my ice cold ac now and will definitely be return for some of the other repairs it needs.

Pa
Review №3

I just recently had my oil change done and I couldnt be more pleased. Eric and his employees are the best and I trust them for any service I may need for my vehicle. Also Id like to say that Brandi who runs the office is also the best. You wont find a dynamic duo like Eric & Brandi anywhere else.

Be
Review №4

Eric and company are the only ones I will EVER trust with my cars. He has been honest, and staight forward with cost estimates and repairs needed. Trust no one except these mechanics. The best ever beyond a shadow of a doubt.

Je
Review №5

Eric and his guys are wizards, i swear! My ac went out in my van and i had a few other mechanics try to fix it and they only made it worse and contaminated my whole system😠 after taking it to Eric i now have ice cold ac again! They TRULY live up to their name Integrity. They always go above and beyond and NEVER try to sell me something that i dont need! Thanks again guys!

B
Review №6

Needed an alignment job ASAP. These guys got me in the same day and were very professional. Truck pulls straight now! Great job guys!

De
Review №7

Had eric realign my front-end after the lower control arms were replaced. one if the tires was severally cupping. they took me in right away and took care of my concerns for $89.00. Recently needed work on another vehicle, but they were booked for several weeks. Eric recommended Phoenix Body Works and they took care of my concerns.

Fr
Review №8

First time. Didn’t have time to inspect & chase a problem. Tried them on a recommendation. Definitely honest. Truck has 265k miles, I do most my own work. Quick, honest, fair. The 3-4 items on “laundry list”/problems they noticed were all true/actual items I’ve noticed myself while under my truck, just haven’t fixed yet. Will use them again & would recommend them to someone who doesn’t know cars. They’re honest which is huge for many who don’t know otherwise.

Su
Review №9

Integrity Auto is hands down true to their name!! We’ve had both of our vehicles repaired here. The service was 100% professional, completed at an honest price, repaired correctly and to top it off...repaired on time!!I truly value mechanics that know how to do their job well and take pride in their work!!Thank you to the Integrity Auto team!

Mo
Review №10

I wouldnt use anyone else. Once you do business here, you will know why. Want someone honest? Fair? Fast w quality work? Take your vehicle to Eric at integrity.

Jo
Review №11

Eric is the only mechanic I will trust with my vehicles! He is top notch and very trustworthy. Im usually pretty handy in general so I know hes taking great care of me and my vehicles. If you want to work with someone who is dependable, honest, fair and reliable then Eric & Brandys shop is the place to go! Nothing but great things to say about these people (:

Ka
Review №12

Eric & Bradi are the best! Eric is super knowledgeable on anything mechanical. He had my car in & out.Thank you for doing such a Awesome job Integrity!

Ch
Review №13

Integrity Auto is always very helpful with my company vehicle! They get me in to have my oil changed quick. I run a busy schedule in service and they are always very accommodating! Would recommend them to anyone looking for a quality auto mechanic!

Wi
Review №14

Friendly and professional. Would recommend to anyone.

Sa
Review №15

I initially found Integrity after calling around for multiple quotes to get our shocks replaced. Their price was right on par with expectations vs. the other places were overcharging for labor (3 figures!) or upcharging the parts too much. They kept us informed of any changes or explanations of what they found and really allow the customer to feel autonomous.I recently had a bunch of car issues pop up and left us at a loss of what to do since we use the car for ride sharing and helps make our income. They helped us walk through the diagnostic one piece at a time and at one point, dropped off the car after ordering a part to replace. They called us back a couple hours later saying they noticed a loose connection and the engine code disappeared for the other part, so reset the engine light and drove around for a bit and nothing came back on, so they allowed us to come back and pick up at no cost! They saved me several thousand right there.I will continue to bring my business back to them for their integrity and good communication skills. They also give a military discount for anyone serving.

La
Review №16

I usually dont post positive or negative reviews about a company; however, Integrity Auto Repair is worth a post. The name speaks for itself. They are honest, dependable and always finished on time or early. They let you know up front what the cost will be, what can be done now versus later and are NEVER pushy. I have been using their repair shop for the last three years - love them and would never think of going anywhere else. I recommend Integrity Auto Repair to everyone looking for honest, dependable people who need their car serviced.

Ma
Review №17

I have never had a mechanic take of my truck more than Eric has! He is honest, reliable and always fix your problem with your automobile. His prices will beat any other auto shop around. Dont take my word read all the other reviews too.

Do
Review №18

Been looking for a trustworthy vehicle repair center for years. Finally found one. First rate family ownes business that will always have my familys business.

Ch
Review №19

Eric and his family are amazing. Were so grateful to have found a mechanic we can trust and will expertly repair our vehicle at a fair price. We had to replace our hybrid battery and the dealership wanted $4300 AND said we had to replace 2 of our ECU computers. Erics second opinion confirmed the computers were fine and swapped out the battery in less than a day at a fraction of what the dealer wanted. So glad to have been referred to you!

Hu
Review №20

First time customer, my wife’s Impreza AC was acting up. After a few messages back and forth and some friendly advice on how to try to troubleshoot it ourselves we decided it was time to take it in. They were very friendly, up front, quick and honest. We had called around for pricing prior to getting it serviced and they were much better priced than the typical chain shops. I’m happy I found these guys, just can’t believe it took us 5 years to stumble upon them.In other news, already plan to be a returning customer with my car and an alignment. And will use them for all our repairs

Ly
Review №21

So glad to find a mechanic that I can trust! Integrity Auto Repair certainly has the right name, they are 100% honest. Im lucky that I live only a few blocks from here, but even if I didnt I would travel from anywhere in the valley to get this good honest service. As a woman, Ive been ripped off and taken advantage of in the past by unscrupulous mechanics. So refreshing to find a place thats trustworthy AND knows what theyre doing. Would completely recommend this place. Eric and Brandi have gone out of their way to be friendly and helpful. :-)

Ca
Review №22

I drove for a parts supplier and would deliver him and his wife, parts that they needed throughout the day. Even on bad days when critical deadlines were missed (several times) due to mistakes on our end, Eric and Brandi were always respectful, professional and kind. Meaning they are the kind of people that treat you like a human being. Excellent work, excellent people. Im Casey Jay and I approve this message. You will too.

Ri
Review №23

Best shop in town!

Pa
Review №24

This maybe one of the easiest mechanic experiences Ive ever had. Knowledgeable: He was able to diagnose and fix my issue based on my very poor description of what I thought it might be. Honest: I thought it was some very serious, but it turns out a previous mechanic didnt do the job properly and only required minor adjustments. Affordable: Car maintenance can be pricey, but I know Im getting the best value when I dont have to worry about someone trying to nickel and dime me. Friendly: from the moment I walked in I felt welcome. Everyone is very nice and it is clear they have a focus on customer service. I am so glad I was able to find Integrity Auto Repair! I highly recommend you visit.

Au
Review №25

Integrity auto repair I can say is amazing. We have lived in north Phoenix for over 18 years and have struggled to find a good mechanic. Finally with Eric it has been the best experience ever can finally say we finally found is a mechanic that we can trust and rely on with the best prices in town and amazing service. Thank you Eric for the wonderful service life will have as your customers along with our children.

St
Review №26

Would rate better except for the trash you have employed.

Mo
Review №27

I don’t know where to begin with how amazing this company is. Honest and friendly staff, they helped me out even when my extended warranty failed me. I highly recommend using them for any and all vehicle repair needs. They were quit, efficient and had my car driving in no time.

Da
Review №28

Great customer service and affordable prices

Mo
Review №29

Eric, Brandy, Nick and EVERYONE here truely earn the name INTEGRITY...my father took his truck here and they always always made sure he paid a fair price and were quick to fix what was needed...after my dad passed away we were left with his truck and my mom and I werent sure where to go or turn so we reached out to Eric and he was so kind and and caring making sure both of us were taken care of for all the needs on the truck and when we decided to sell it gave guidance on what its worth was to sell and ect...then I purchased a car 3rd party which ended up being a dud but still he was able to affordably make sure I had a running car till I could sell it for something better, explaining what was worth fixing and what would nickle and dime me to death....many mechanics wouldnt check or do anything for free or gone to the lengths they have and thats what integrity is all about! Idk where my mom and I would be without them....if your looking for someone who u can trust and pay affordable prices to...Eric and his team are it!!

Ga
Review №30

An Honest Mechanic with Great prices!!Ive taken my work trucks to Eric for about a year and I wont take them anywhere else!I Highly Recommend Integrity Auto Repair.

Sa
Review №31

Eric and Brandy at Integrity Auto are the best! They are honest and timely with repairs. I wouldnt go anywhere else! They have the best prices, and they do really quality work! You wont regret taking your car to Integrity Auto:)

Ti
Review №32

Integrity Auto is my go to shop, and I share that with everyone I know. Eric has worked on 4 vehicles of mine from 3 different manufacturers and the work is always impeccable, and very reasonably priced. And you never have to worry about him trying to sell you something you dont need. It is the only business I know with Integrity in the name, that truly lives up to it. Take your vehicle there with no worry about being snowed!!

Go
Review №33

Erics Integrity auto repair was recommended to me by one of my colleague who was nothing but praise for Eric. I came in to give the service a try and have never gone back anywhere else. Eric is VERY HONEST about the services needed for the vehicle and you can completely trust him. He called me once after i had paid for the service; to explain me there was a problem with the computer generated bill but the amount that he charged was right and explained me about it. I recommended the service to one of my friend and he was charged 800 bucks less than what the garbage dealerships had been quoting him for a serious problem to be fixed in his car.They are very professional, honest, clean and straightforward with their work. I would recommend Integrity Auto repair to everyone hands down.

As
Review №34

Eric and Brandy run a great business. I recently had my engine replaced here. The quote given was extremely reasonable and to my surprise the cost all said and done was LESS than what I was quoted. I was told theyd get started on the 3rd of February and complete by the 5th but they were able to get me in on the 30th and complete on the 31st. They have earned my business for life and Ill be referring all my friends and family to them for any auto repairs they need.

Mi
Review №35

If you dont or cant work on you own vehicle, you can trust Integrity Auto Repair to get the work done at a reasonable price with professional care. No double dipping on labor. You need a timing chain, water pump, fan clutch? Pay labor on timing chain only. Eric and Brandy are fair, knowledgeable, and caring. All my automotive needs will be done at Integrity Auto Repair.

Cl
Review №36

My wife and I were staying in Desert Edge RV Park when I noticed the skid plate was about to fall off my SUV. This was on a Sunday afternoon. I didnt dare drive it far with the SUV in this condition. I called Eric at Integrity Auto first thing Monday morning. He found time to reattach the skid plat and I had my car back by noon. He did not charge me enough so I tried to make up for that. I would recommend Integrity Auto to anyone who is looking for quality service, reasonable pricing and great customer service.

Je
Review №37

Integrity, yes! Very honest place. Theyve treated my mother like a Queen. I plan on taking my SUV in to have my brakes checked. They have a great reputation for a good reason. I will follow up on my next review.

Ke
Review №38

Had my fuel pump replaced there yesterday! I would definitely recommend. Eric was thorough, honest and upfront about my options. He found other minor things wrong with my car but did not pressure me to get the done. His wife, the office manager, went out of her way to help me and even drove me home so I wouldnt have to sit there for 5 hours while my car was fixed! And my husband said the price was reasonable so even better :) A++

jo
Review №39

I had a purge valve replaced here and they had it done within a few hours and a great price..I found these guys online n looked at all the reviews n decided to give them a try.. everything on the reviews were true. honest family owned buisnes..the customer service was great made me feel welcomed n not pressured. they fixed what they had to fix and now my vehicle is running great again ... I highly recommend Integrity Auto Repair. 😀

Ch
Review №40

Eric has been awesome. Worked on both of our cars and is quick, communicates well, and is fair on pricing. Highly recommend.

Ba
Review №41

Great place! Eric and Brandi are awesome! Definitely would recommend to anyone!

N
Review №42

The prices were fair, they didnt try to pressure me into getting any work done that I didnt ask for, and they were timely in the repairs. Also, everyone that I spoke with here was incredibly friendly and helpful. I would definitely recommend this place to anyone.

Go
Review №43

From the customer service to the repair this place is priceless...there was a time when I came in to get the AC fixed and Eric said you really need oil change now too and I said Ill get it next week when I get paid..and he chose to do the oil change anyway ... for no charge. He was more concerned that I was safe then about the money... Wow this is a one in a million mechanic shop ...Thank You Eric n Brandi!!! And my AC works perfect like ice-cold!!!!

Aa
Review №44

Eric is the best very honest and reliable! Best service in town Ive been with integrity auto for nearly 15 years.

M
Review №45

Took my Toyota 4Runner here for service. It is 12 years old and needed a number of minor issues addressed and 1 major issue. I was very impressed with Erics professionalism and the fact that he charged me 20% of what Right Toyota was going to charge for the same major service. Eric kept me informed along the way and finished my vehicle earlier than promised.My beloved 4Runner has never run better. Id definitely give this small family run business your business.

Ma
Review №46

Very place.Eric is super good.Very good customer service.Good place for servicing your car.I dont recommed showroom service center.This shop is very good and they do very good service.

Br
Review №47

Eric was absolutely outstanding. I was referred to him from my boss.Are Toyota Avalon was in need of a hefty amount of repairs. Before coming to Intergrity Auto. We were quoted 5300 for repairs at the Toyota. Dealership. Not only did we get a way better deal with Eric. He made my wife feel comfortable. She dreads doing anything having to do with car repairs for fear of being taken advantage of. Eric saved all the defective and worn parts just so my wife could see them for her self. I have never been so happy to drop our cars off to be serviced! I can’t see myself going anywhere else.

Ni
Review №48

It was truly a pleasure interacting with Brandi and Eric. They serviced my 2013 RAM 4x4 with front struts, rear shocks and new spark plugs. Eric explained everything that was done, and answered all my questions. Cant describe how nice it is working with the owners, and not a service advisor from the dealerships... highly recommend.

Da
Review №49

Excellent repair service. Couldnt ask for more. My place to go for an unbeatable experience when Im visiting from WA state.

Je
Review №50

Wow...its great when you get a mechanic that maintains your car so well that Ive only got to come in for minor things. this time I did have an AC problem...expected to pay triple but with Integrity Auto, it was much less than expected.Thanks Eric and Brandy!

Ch
Review №51

These guys are awesome ! Honest, reliable, on time, reasonably priced. I highly recommend them. It is hard to find a good honest mechanic, and I found one. Have used him for a while know with no issues.

Le
Review №52

This place does solid work and is honest. The dealership informed me that I needed three repairs to be done on my car. Eric said it actually only needed one of the jobs done. He saved me hundreds of dollars. I highly recommend Integrity Auto.

Je
Review №53

Honest price for honest work, living up to the name.

Ge
Review №54

I was charged a very fair price, the work is high quality and Eric and his wife are awesome people. Eric kept me up to date on my cars progress, recommended and used the best parts, in his experience, for my cars needs and then followed through with the repairs on time and within the quote he gave me. My car drives like it used to when it was new! I will be going back for sure...

So
Review №55

Only person I take my vehicles to when I cant fix the problem myself, Eric does great work

Ra
Review №56

Big nick was extremely nice and good looking

Pa
Review №57

Expect excellence, you can get it here.

Me
Review №58

This place is legitimate... Eric is honest and does excellent work. I strongly recommend and Ill go back next time I have a vehicle problem.

za
Review №59

Why havent you taken your TOYOTA to Eric yet?!

권혁
Review №60

Trustworthy and great store.I finally found this great store after visit 4 other stores. I spend lots of money from other stores but my car was getting worse.After visiting this store, I can be free from my cars problem.I really recomend this store.

Ch
Review №61

These guys are knowledgeable, honest, and have consistently delivered great service. Would highly recommend, especially for Toyota repair

Mi
Review №62

They live up to their name! Im very pleased with their work and prices! I recommend them to everyonel

No
Review №63

Used these guys twice now...honest, fast, and fair-Ill be back, hopefully not soon!

Ni
Review №64

Very straightforward and honest. I have only been there twice but have had a good experience so far.

CT
Review №65

I wouldnt take any of my vehicles anywhere else... I have spoken...

dr
Review №66

Friendly

Qu
Review №67

A pack rat chewed the wires to my cam shaft position sensor on my car, brought it in on monday and they had it finished with in a few hours, They do excellent work for quite a bit less than other mechanics, I highly recommend them.

Mi
Review №68

Im comfortable and satisfied each time I take my car in!

H.
Review №69

Competitive pricing, timely service

St
Review №70

Eric is awesome always takes care of me

Da
Review №71

After truck was fixed and inspected it began to leak in a place where they hadnt even touched. They took the truck in no questions asked. Fixed it with out any issues.

Ke
Review №72

Being a worn out mechanic, he is the only one I trust for my vehicle and my family

Do
Review №73

Eric is the man!

De
Review №74

Seems to be straight froward with you I like that

Jo
Review №75

They are good

Information
21 Photos
75 Comments
5 Rating
  • Address:2030 W Deer Valley Rd suite b, Phoenix, AZ 85027, United States
  • Site:https://integrityautoaz.com/
  • Phone:+1 623-255-7674
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–4:30pm
  • Tuesday:7:30am–4:30pm
  • Wednesday:7:30am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–4:30pm
  • Sunday:7:30am–4:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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