user
J-N-J Auto Services
3540 W Cactus Rd, Phoenix, AZ 85029, United States
Appearance

Comments
RO
Review №1

They fixed my brakes and were very nice. Their communication was great and my car feels good again. Thanks guys, Ill def come back to my new trusted mechanic ! Yay I got wheels again!

Jo
Review №2

Excellent communication. I found the right place to get Betty fixed right up.

Si
Review №3

So fast, kind, and cortious. I was really impressed!!

Da
Review №4

Honest and knowledgeable family shop! Im so glad I was referred here!

Ju
Review №5

They were super nice and helped us figure out what was wrong. Saved us a bundle!!!

ci
Review №6

This shop has got to be the best in town. Always trying to help and give you the best deal possible. No matter what my problem is, even if I just need some questions answered , hes always willing to take a little time. Make it your go to auto service.....you wont be sorry.

Jo
Review №7

Professional work priced wellMy truck runs great. thanks J-N-J.

Ro
Review №8

First time at this auto service, Jim really know his stuff, replaced struts on my 2014 Ford Escape and also diagnosed and replaced motor mounts and transmission mounts. Drives like a new car now. No doubt will use JandJ for future work. Quality parts, quality service, honest.

Di
Review №9

Absolutely love this place!!! Amazing people extremely knowledgeable!well priced!

sb
Review №10

Great place! We had a front end issue and they repaired it quickly and priced very reasonable. Thank you!

Sh
Review №11

George did a great job on my CV Axles, highly recommend. A-1 job at a fair price.

Ja
Review №12

This place is the best! The place is friendly and laid back. They never try to upsell or upcharge. They always get my repairs done on time and they do it right. Every time.

Ji
Review №13

Been using these guys for three or four years now, family owned, dependable service, fairly priced.

L
Review №14

Fast friendly efficient and affordable. I will use them again.

Ja
Review №15

This place is by far the best mechanic shop I have ever been too, most places are about how much they can make off of you. not this place they are all about customer satisfaction ! I definitely have found my new mechanic

B
Review №16

We have used J-N-J for over 14 years. Jim is a great mechanic, an honest person, and reliable source of information regarding automobiles. We have never been disappointed in his work.

Ch
Review №17

These guys are the best. Affordable.

se
Review №18

I love them!!! they are amazing and professional

Ka
Review №19

Honest, great prices..no hard sell. This shop is worth the trip. Machinacs that care about your car and you..not how much money they can squeeze out of you! Excellent experience will use and highly recommend to anyone. Jim and his staff are excellent and always willing to explain everything to you. Great group of people. You dont find this kind of service and level of honestly often. You guys ROCK.

Co
Review №20

A great shop. Fixed my trouble maker of a car the first time. Honest and reasonably priced.

Ka
Review №21

First timer to J-n-J - very impressed! Made me feel like I was at my old shop back home in Montana. I had the pleasure of working with J-n-J auto during the COVID pandemic, to conduct a used vehicle inspection for a car I was purchasing from Carvana. They were able to get me in quickly, maintained 6+ feet distance during the process, and enforced distancing protocol during my visit with other patrons coming into the shop. Not many places are doing that, and I give them props for office management! Quick, honest and reliable review of my used vehicle, price was better than 75% of other shops, no brainer will be back when/if needed with both my vehicles from here on out.

St
Review №22

The thing I like most about J-N-J is once they fix it it stays fixed. I hate going somewhere and then having to take it back 3 or 4 times for the same repair. Jim does excellent work the first time and has it in record time. Highly recommend them to anyone who asks and some that dont ask. Thanks Jim. Steven Bauer

Ja
Review №23

Honest, reliable and quick. I had my car towed there and had an estimate within a few hours. Awesome, this is my new mechanic!

K
Review №24

Great serviceVery knowledgeable staff.

Za
Review №25

I trust J n J auto with all of my mechanical needs for my cars. I have been going there for over 10 years. Jim and his team have always giving me great recommendations and has never steered me wrong. Best oil change deal in town. No hidden fees ever!!

Ka
Review №26

I had a brake light out in my Cantors Driving School car. The whole light fixture had to be removed to change the bulb... I had the bulb but not a wrench , so I knew there was a shop a mile away from the the office. This place had almost an hour wait. I noticed J-N-J right next door so I asked them if they could help me out. Guess what, not only did they do it for me in 5 minutes, but they did not even Charge me....i have a 7 car fleet and all my cars will go to them... Thank you so much for your time and kindness....

De
Review №27

They have earned a customer for life. Another shop had my truck for 40+ days and could not fix my issue. Jim not only fixed it but had it done the next day. Highly recommend this shop.

Ja
Review №28

I wouldnt go anywhere else theyve been servicing all my vehicles for many years

Wi
Review №29

They appear to be friendly and honest. I will use them again.

Er
Review №30

Dont go to Pep Boyz (right next door) because they really dont know what they are doing, or have the staff on hand for a firm answer of whats wrong with your car. So, they (Pep Boyz) refers me over to J-N-J Auto Services who got us in right away, provided GREAT customer service, and had us out of there in an hour. Cannot say enough good things about this auto shop. Go see them, and highly recommend!

Re
Review №31

Always receive excellent service 👍

RI
Review №32

To everyone, and to all who read reviews, J-N-J auto is the BEST auto repair shop in Phoenix, Jimmie, Bruce, Kat Thank you for all that you do. Please if you have a car problem J-N-J auto is the pkace to take it. Great prices Great work. Forget the rest and take it to the BEST.

St
Review №33

Really fortunate to have been able to fix my car. I took it for a second opinion to J n J Auto Service and they physically showed me what was wrong with my car. Turns out my power steering pump was totally fine but my serpentine belt tensioner was busted, meaning 1) Firestone neglected to tell me about that and 2) the belt that was just put on there was destined to pop off at any time.After inspecting it J n J quoted me $880 for repairs - a huge difference from the $1600 quote from Firestone (that was incorrect to begin with)On top of that J n J was very understanding of my need to utilize a program for foster youth to pay half the cost of my repair, which can feel embarrassing to me sometimes.All in all my experience with J n J Auto Service was excellent. I feel very strongly that Firestone was trying to con me and Im glad I got a second opinion. Im a single mom with 2 kids, 2 jobs, and I go to school full time. A $1600 repair on my car would have left my family struggling for months. Im so greatful to have found this place with HONEST, DECENT, human beings looking out for their customers.

Bo
Review №34

Honest And Friendly Service. Didnt fell pressure in un needed repairs.

Ch
Review №35

These guys are awesome. They did king pins on my 1955 f100 and did very clean work and got it back to me quick!

bo
Review №36

I was referred by a long time friend who has worked with them professionally for decades. i can honestly say kevin...you are correct. i owe you dinner. my wifes lancer has never ran smoother. Honest as the day is long. I have found my go to mechanic after years of searching. Thanks JNJ. your neighbor around the corner!!

Jo
Review №37

Awesome family owned garage really honest and affordable

Gl
Review №38

Complete rip offs! gave be an estimate that was hundreds of dollors over what pepboys next door did. even tried to say additional things where wrong when whith my own eyes saw where fine. go elswhere

Ma
Review №39

Great service and friendly staff. Price is very responsible

Mi
Review №40

Great friendly staff....and at least 20-30% cheaper then anywhere else I looked.

Sa
Review №41

Helped me find the problem and fix it quickly.

Kr
Review №42

Good fair price mechanic

Information
13 Photos
42 Comments
4.7 Rating
  • Address:3540 W Cactus Rd, Phoenix, AZ 85029, United States
  • Site:http://jnjautoservice.com/
  • Phone:+1 623-930-7936
Categories
  • Auto electrical service
  • Air conditioning repair service
  • Auto repair shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations