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Fairway Auto Repair
2739 W Medlock Dr, Phoenix, AZ 85017, United States
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Ni
Review №1

I work on car and I call around asking shops prices to see if its a honest shop, and let me tell you this shop may be honest but they will over charge you. Its not 360.00 to do just rear brakes. If your in the area every shop around will do them for about 250 or less and even thats a reach.

Ta
Review №2

Best place to get your vehicle repaired. Honest & fair prices. Weve been bringing our vehicles here for over a decade & always been very happy with the results.

Ch
Review №3

Dale was very patient and explained everything very detailed for me. He even did recommended me what has to be done and what has time. He only did what I asked him so and did charge too much. He also referred me to an transmission shop around the corner and helped me out.I definitely can recommend this place, best place for single female traveller without any knowledge about cars!!! Excellent job Dale!

Ju
Review №4

Dale the owner is super genuine and immediately made me feel taking care of and was up front. He checked in and let me know if things changed.Immediately I felt my Rogue run smoother and all my issues had been addressed. Additional fixes were recommended and I went with them. Ill definitely refer friends and family to use this business.

Ro
Review №5

Ive been meaning to post this for a while. Personally I prefer to frequent local businesses when it comes to service. Hell Ive been seeing the same barber at a solo run barber shop in Glendale for almost 20 years. So of course it makes sense to find a regular mechanic for me. Every shop Ive been to in my life has given me problems though. Either add on a ton of stuff thats not needed or ridiculous mark ups, or just a plain run around just scheduling a repair.Then I went to Fairway and met Dale. My brakes on my Avenger were pretty toast and one day I finally had enough to get this repair done. I set aside a budget for this repair. After all my past experiences I didnt expect to have enough and would need to resort to credit cards. Not with Dale! He got the job done same day, under budget, and seeing as I havent had any issues since (its been a month and a half), I can safely assume this was a quality job.I think I found my permanent mechanic and every one else should go visit him as well!

Ge
Review №6

I had a check suspension issue.Made an appoitment on line (easy)Repair shop was ready to work on my car on time. Diagnostics were performed. Problem (challenging to pin point) was identified and explained in detail.I had an all around good experience with this shop. Will definately use their service again. Dal (owner) pleasant to deal with!

Ch
Review №7

Dale is a professional who is honest and keeps his word about what services he will provide to you. This is my 3rd vehicle that he has serviced, he will be recommended to friends and family

Pr
Review №8

The guy retired who used to own Fairway but Larry Harker mechanical shop has taken over and they area great honest mom and pop shop.

Da
Review №9

THE BEST AUTO SHOP in state of Arizona 😀!! I’ve been going to Fairway Auto Repair since 2012, the owner Dale and his team are very dedicated and just amazing at what they do! Over the years I have brought over a dozen vehicles to be repaired by Fairway Auto Repair. I’ve gotten all kinds of services done, oil changes, brake changes, fuel pumps replaced, shocks replaced, fluid flushes, radiators replaced, alternators changed, spark plugs, batteries, wheel bearings, a transmission replaced, rack & pinion replaced, A/C evaporator replaced, A/C services and TONS of diagnostics. I have NEVER had an issue with any repair or diagnostic from Dale or his team in the past 7 years! Dale is always very thorough in explaining any repair needed or diagnostic and his estimates have always been accurate. I have always received the highest level of service from Dale and his team. My life before finding Dale had been a mess dealing with plenty of other “repair shops” including the dealers. I just hope he doesn’t retire anytime soon! Thank you, Dale and the Fairway Auto Team!!!😃

Jo
Review №10

Cant recommend these folks enough. Dale was excellent to work with. My son is away at college at GCU and this shop was in walking distance. Its tough dealing with car issues for your kids who are several hours away, but Dale really put me at ease. He is trustworthy, took the time to explain how he was troubleshooting a tough to diagnose issue, and did so with some clever troubleshooting tricks that let the cars computer and check engine light give him the information he needed...saving us several hours of billing if he had used other means. We had to take it in 3 times to finally figure it out, and the middle visit he didnt even charge us. Final visit ended up being a pretty cheap fix and only another $100. He could have screwed us and we wouldve had to trust him. Well...we completely trust this place. Thanks Dale.

Ja
Review №11

Dale is a very nice person. Everytime Id take my car in he was very reasonable. Each time hed give me a quote for the repair the actual price was always lower! His shop is the cleanest auto shop Ive ever seen. The first time I went to Fairway Auto I was impressed and blown away, Ive never seen an auto shop so clean!...and he was clean too!🤯 I really appreciate that hes always patient and when I had questions he took time and explained and never deceived me. Oh and when I needed a tow he took care of that too, it was added to my bill so I didnt have to worry about it up front! Awesome Customer Service!Thx, Dale @Fairway Auto Repair 👍🏾Jackie Black💃🏾

Co
Review №12

A great shop because of great service and people running it. Things were done timely and thoroughly. I was always aware of what was going on, the communication was excellent. I would highly recommend Fairway Auto Repair to anyone.

Er
Review №13

My car was a mess.I called and was able to bring it to Dale a day later. With all of the issues my price was still amazing. His knowledge and dedication was outstanding. His work ethic is beyond the normal work ethic. He makes sure you are taken care of. He makes sure you understand what is going on with you car. I would suggest everyone bring your car here.

ka
Review №14

This is seriously the best auto shop in Phoenix. I wouldn’t go anywhere else. Before I moved here, I was used to doing my own work on my vehicle, so when I moved here I was very hesitant to take it into a shop when my car started needing repairs. Dale looked at my car and told me exactly what was wrong and what needed to be done, and what could wait. He was very respectful and only fixed what I asked to be fixed. He has really good prices. The work was done that day, and my car drove like a brand new car. I will definitely be returning to get any more problems that come up fixed.

St
Review №15

Stellar/FIVE STARS/Keeping My Raider And I On The Road Since 15...Dale The Proprietor, Is One Of The Best, Fairest And Honest Mechanics Ive Met...Has Loyal Employees Which Have Been Their For Years! ⭐⭐⭐⭐⭐

Ca
Review №16

The proprietor Dale has been around for quite some time and lives and breathes cars. Every time Ive left my car with Dale it comes back with the problem taken care of and the price is always pennies away from what he quoted. Ive known several people who have used fareway Auto and nobody has an unkind word for Dale or fareway Auto repair. Highly recommended. Good thing about Dale is if he cant repair a problem before he starts out hell tell you he wont charge you to go in there and tighten a bolt here and tighten the bolt there hell just say not not my area of expertise heres the number of somebody who works on these cars.

Mi
Review №17

Kudos from Portland! Dale was very good with communication. It was a simple problem but my daughter being a long distance from home going to school there meant I needed to find someone local. So glad it was here!

Ve
Review №18

I have only known Dale for about six months and I have a few repairs done and he and his staff is courtesy, get my car in at the time that was set and explain why and what theyre doing. Its a clean all around atmosphere and now that I very found a place to take care of my car this a place where a woman can trust the mechanic..I would recommend this place to anyone that need repairs done..

Ja
Review №19

Dale and crew have always been honest and up-front. We dont know what we would do without them! Dale has a knack for finding answers to auto issues that no one else can. And we have never been worried about integrity like at other places.

Br
Review №20

Going to school in Arizona and went looking for a reputable auto repair shop; found just that! Great service, kind employees, got me in and out in an extremely timely manner! Will definitely be going back.

Ja
Review №21

Ive been going to Fairway Auto for a few years now and Ive always had good experiences there. I did not take care of my car in college and it showed when I took it in to Fairway for the first time. Dale and his crew took care of me by being knowledgeable and straight forward. Ill definitely continue giving them my business.

at
Review №22

Dale is the best mechanic I know. Honest and great prices. I have been bringing my vehicles here for over 10 years. A+++++

Ca
Review №23

Trustworthy shop, owner is a good man. We took my fiancés car initially, he explained what he objectively found using measurements and comparing our cars performance vs good readings etc. Performed quality car care, and formed a good client provider relationship. Was extremely pleased with the experience and the manner in which the owner conducts his business. I then inquired in regards to having some diagnostic tests done on my truck, which he performed. In doing so he found a small problem that we quickly addressed and significantly improved my problem.

Su
Review №24

Dale and his team at Fairway are fantastic! I have a pretty unique vehicle, its much longer and taller than most, and I have had trouble finding shops that were willing to work on it because it wont fit on their lifts. However, the work can still be done by lifting it with a jack but other shops just dont want to take the time to do it. Dale and his team had no qualms about working on it. They just propped it up with a jack and got the job done.Dale was very helpful during the process. He clearly communicated the issues that they found with my vehicle and was very open about which ones were important to fix soon and which ones could wait. He also took the time to explain the services that he was recommending and he did so in a very non-patronizing way. As a women who has experience with cars, I really appreciate this.Also, word to the wise, Google Maps navigation is a bit misleading as you cannot access the shop directly from Camelback. You must go north on 27th Ave and take a left on Medlock. Shop is on the south side of the street, near the back of a sizable parking lot.

Jo
Review №25

Honest. Fair. They do great work in a timely manner. Will definitely return for any future needs. Highly recommend.

Re
Review №26

My wife first found out about Fairway Auto 6 years ago. We have been going back ever since. The quality of work is outstanding. The customer service is outstanding as well. Dale and his crew give good information and do not try to rip you off. All the repairs they recommend actually need to get done or will need to be soon. Honesty is a very big thing with me and these guys dont know any other way. I will continue to take my vehicles to them as long as they are open. Keep up the excellent work guys.

Al
Review №27

Dale and his right hand man(so sorry I can’t remember his name), are the best. I have never been so lucky to bring my car to such an honest and smart team.I’ve had some serious electrical issues (and more) since having an IID in my car and have had to bring my ‘97 Subaru into them multiple times. I explain my issues, Dale gives me an idea of what it might be and what the starting price for that diagnoses/resolve would be and if at any time it ends up being more than what he quoted me, he ALWAYS will give me a call first to ask if it’s okay to continue. Wow!! Even my parents couldn’t tell similar experiences in their years of working with mechanics.Not only will he make sure that it’s okay to continue with a higher price than originally quoted, he also has given me alternatives on ways that aren’t the most expensive route. I’ll never forget when I could either spend $800 on ordering a Subaru electrical switch to make my rear lights work or him bypassing it for $360, but it was possible it might not work. I was so torn because I didn’t have the money, but obviously needed my rear lights to work. Dale said, and I quote, “if you were my daughter and I was working on this for you and needed you to be safe driving at night, I really would pick bypassing the switch.” I was so relieved that he was personable and genuine and I wasn’t going to be stressed about paying $800+This. Is. The. Place.Thank you both for everything!!

Sh
Review №28

Fairway Auto Repair is THE only place to get your car repaired if you want reasonable, honest service. Dale, the owner, oversees all repairs and communicates with you directly on all aspects of your repairs. He is competitively priced and explains all work done. Hes a great, honest guy who prioritizes the repairs according to need and your budget. I will never go anywhere else in town to get any repairs large or small.

da
Review №29

Dale and Max did a great job of handling my 2012 ZR1 Corvette! They inspected the car, gave quick est and got the work done at a reasonable price ! They also took the time to research less expensive options for my car, racing parts etc... Much less than taking my car to dealership! They treat you like family, not like the dealerships where you are just another number 1,000,000,0000. in line. Dale Chandler

So
Review №30

If there is one thing I very much appreciate when it comes to auto repair - other than good service obviously - its no surprises when it comes to the invoice. My estimate was spot on (even though I did have an unusual issue with the my car) and no unnecessary add-ons have been forced upon me. I highly recommend this shop. Thank you Dale!

Ke
Review №31

The best auto shop especially for young women who know NOTHING about cars. Dale keeps it very real, I find the price to be very reasonable. I drive an hour out of my way just to have my car serviced here... I like how he provides a list of what needs to be done in future and will rank it in order that it needs to be done with cost so I can budget accordingly.

Am
Review №32

I felt very welcome when I entered and I did not at any time feel like I was being fed a bill of goods. It felt like I was being taken care of by a member of my family. I trusted their insight and their recommendations without hesitation! This is a great place and I recommend it to anyone! Thank you for taking such good care of me and my car!

Ka
Review №33

Take your car or truck here! Its not every day you find honest, hard working mechanics who have their customer as their #1 priority. Here at Fairway Auto Dale and Team are fantastic. Not only were they able to fix my 88 Bronco II (which another unmentionable shop couldnt figure out for two weeks by the way) they did so quickly and efficiently. Dale also followed up to make sure everything was good five days later. I will be getting all of my work done here on both of my vehicles. I recommend you do the same!

Ha
Review №34

Fairway Auto is the best and was such a blessing. I felt like my car was in great hands and they did excellent work. Quality people work here and they make you feel like family.

Wo
Review №35

The price was several hundred dollars less than at a dealership, the repairs were done quickly and expertly. I have just rediscovered Fairway Auto. Dale and his crew had worked on my business truck several years ago. I wont forget them again. Thanks Dale.

Va
Review №36

Fairway Auto Repair has been serving my family for over a year and they have always provided us with outstanding customer service. They have amazing auto repair troubleshooting skills and they have always been very open and honest with me and my family. I strongly recommend them to all of my family and friends.A Very Pleased Customer,VQ

Ca
Review №37

Works on my parents (Dodge) & my (Nissan). Very thorough, completely explains what work needs to be done. Then makes the needed repair in a timely manner. Would recommend to anyone in need of this service.

To
Review №38

They went o extra mile. Car is now running better than it ever has since Ive owned it.

Kh
Review №39

The name sums up the mentality.Very honest, helpful and dedicated customer service.The team is knowledgeable ,fast and effective.Best Auto repair Ive ever been to.

La
Review №40

Dale is the best! He is very friendly and super informative. He has always given me options and explained what is most important just in case my budget cant always fix everything at once. My husband and I will continue to see Dale for all of our vehicle needs as long as we live in AZ! ...and those appointment cards are the best!

Ja
Review №41

They burned me replaced coolant hose next day my car over heated

Da
Review №42

We love Fairway. We have been taking our cars there for years. Dale and the guys have always helped us maintain our vehicles to get the most out of them. They are friendly and the work is fast and thorough. We know we can trust the guys to shoot us straight.

kr
Review №43

What a great shop and staff! When my car needed towing for repair it was left in the parking lot and I dropped my keys in the night drop. Not only did Dale and team get my car taken care of the next busI was day, they did it with a full day of appointments already scheduled with other cars. Dale communicated with me throughout the day and my car was done when promised. Dale has been in business for 28 years and he said he loves what he does but he didn’t have to tell me that I could tell. He’s straight up, no BS, explained everything to me and has reasonable prices and excellent service. I wish I’d have known about him years ago but I’ll go nowhere else now.

Do
Review №44

They are very helpful and extremely prompt. We are a service and repair plumbing company and when we have a truck down it is costing us money. They work very hard and very fast to get the truck up and running again.....Thank you for everything =)

Se
Review №45

Fairway Auto’s service is the best! FIVE STARSTo my surprise and enjoyment, Dale answered all my calls himself. He knew all the details of our repairs and demonstrated the highest levels of technical competency and customer service. Thanks Dale, Chris & Jan

ju
Review №46

Moving out-of-state for the first time in 43 years and not knowing anybody or anything about the area can be an absolute nightmare. Within my first two weeks of moving here my car broke down. Dale and his mechanics took the fear out of finding a reliable mechanic and made a pleasant experience. He took the time to explain what my car needed for immediate repairs, and explained what I would likely need for maintenance in the future. Simply put...the repair work is phenomenal and the customer service impeccable.A special note for the ladies...if you arent familiar with car repair and apprehensive about trusting someone not to take advantage of your lack of experience with cars; take comfort in knowing that you can TRUST Dale and his mechanics to be honest and fair with you.

Le
Review №47

Fairview auto installed a new Chevy engine for me after I broke down on a trip through Phoenix. This a top notch shop. The owner is very thorough in explaining what is needed and why. I was very pleased with the work they did on my blazer especially that they corrected the poor work done by other shops in the past. I was lucky to find them and if I lived in Phoenix this shop is the only place I would go.

Ju
Review №48

Dale was extremely honest with me and I will definitely go back to him. He made sure to check absolutely everything on my car to make sure they got it right. I recommend Dale and his crew to anybody needing work on there car.

Ho
Review №49

Dont expect a fancy waiting room with a latte machine in it. Expect to get your car/truck fixed right.I have used the people here for years. One thing about Dale is that he is upfront with people all the time. He will tell you what he would do if it was his car. Then he will explain what the other options are and let you make the choice. If you follow his advice you will always get the best repair for your money.If you still want a latte as you wait for your car to be fixed. I suggest you drop off your car at Fairway Auto and go to Starbucks and wait for them to call you when it is done

Ri
Review №50

Great place to come to get your car looked at. Very competitive prices (especially when compared to dealership). Has always been a pleasant experience. A small business that is definitely worth supporting.

Sh
Review №51

The team of people there are very good and more than that . . . honest. You can find good shops out there and you can find honest people to work on your car but trying to find people that are both honest and know what they are doing is not an easy thing to do. For example every blue moon, used parts are just as good as new ones or at times over priced dealer parts are better than ones that you can get out of a parts store; if there is a difference that they know about (worth talking about) they will let you know and give you the option if you want to spend the extra $200 for a part for one that may be better or buy a used one and save $200.

Ca
Review №52

Dale & the team at Fairway Auto recently tuned up the air conditioning in my 1990 Chevrolet Camaro which uses R-12 refrigerant. They checked all the components in the system to verify they were sound and added a small amount of refrigerant to restore the full capability of the a/c system. It blows nice and cold even on the hot days! Great customer service! Thanks again guys!

Ro
Review №53

Dale was very helpful in getting my wifes car back running like it should be. This was my first time there and like I told him I will definitely be back. I know if I went to a chain mechanic the price would of been a lot more than here. Thanks a lot!

Aa
Review №54

Hard to find the office in the back, but the customer service and work was very helpful. Dale is committed to helping and will hear you out and break down what he did in laymans terms for those less initiated in car repairs. Thanks Dale so much. The reviews and work done speak for themselves. Hes far from me and I still can see myself going back for more!

Ni
Review №55

Ive had work done at Fairway twice - once to fix my air conditioning and once for maintenance work. Both times the necessary work was thoroughly explained to me prior to scheduling, along with estimated costs - and the final cost was what had been estimated. I felt no pressure to have work done. The business owner and mechanic were friendly, and the work was done in a reasonable amount of time. I plan to continue having my maintenance and repair work done at Fairway.

Ge
Review №56

Great place to get your car fixed. Very pleased with the work done, the owner even called a week later to make sure the vehicle was running great. Thank you Fairway Auto Repair!

Wi
Review №57

I give this place 1 star for being a auto shop, but they end up costing even more then it should cost, in my case they wanted (after spending hundreds already) an extra $200 to fix the original problem.But if you give them a not so good review GOOD luck getting in to repair what they screwed up!!

Da
Review №58

When a woman drives into an auto repair shop, alone, for the first time, 50+ years old, she might as well have a sign on her back, Please fix my car. Here is my blank check.Lets be honest, most mechanics see women like a wolf sees a lone sheep, EXCEPT at Fairway Auto. They see a woman thru the eyes of a shepherd. I recommend them highly, especially to the ladies.

Di
Review №59

Just a routine oil change this time. However, Fairway Auto is a great place to take your car/truck. Big or small repairs or just routine maintenance you will not be disappointed with Dale or his crew at Fairway Auto. Thanks again Dale.

Si
Review №60

I had issues with my Jeep that other places could not resolve. After wasting money on replacing parts that didnt help resolve my misfire issues, I took it to Dale and he helped diagnose the issues with my Jeep Grand Cherokee and 2 weeks into it, I havent seen any codes yet and the Jeep runs great. Dale is not cheap but definitely worth the quality service he provides.

Am
Review №61

I was looking for a place to take my car, once I moved back to the Valley, and since Fairway Auto had stellar reviews, I decided to take a chance on them. Im so glad I decided to take that chance. These guys are honest, and friendly, and I know that I feel confident bringing my car to them. They will continue to get my business for sure.

Ch
Review №62

Great Auto shop. Honest and reliable. Dale is great and will work with you when it comes to scheduling and pickup of your vehicle. Thierry prices are good as well and they are honest about what you need to get done and what can wait!!!

Se
Review №63

Very pleased with Fairway, Dale, and his crew. Brought in my car for an A/C service and repair. I knew the system had a leak and was expecting the worst. Instead if a huge bill and replacing unnecessary parts, they made things better for less than ⅓ of what I was expecting. In addition, a transmission issue that I feared was going to be a HUGE expense, simply needed a flush to make it run smooth again. Knowing that your mechanic won’t do more than is needed or just throw parts at a problem to make some extra cash is awesome.

St
Review №64

Dale and his mechanics solved my problem, which i thought was possibly an axle or CV joint, but turned out to be loose lug nuts caused by rusted studs that didnt allow the nuts to be fully tightened. Fairway also found and fixed a blocked vacuum hose, which had illuminated the check engine light. Price was fair and work was done promptly. Most importantly, I feel Fairway was honest; they did not suggest the need for extra, dubious repairs (unlike the dealership in Flagstaff). I would recommend them to anyone and will use them again as needed.

Sa
Review №65

Dale, Max & Jeremiah - provide first rate auto repair and advice! I most recently took my 2007 Saturn Vue in for a relatively expensive repair and Dale walked me very patiently through most all of the different scenarios surrounding this repair.I took his recommendation and my car (which was a used purchase) runs better than it has since I bought it!The Fellas have been my go-to mechanics since I moved to Phoenix from Detroit about 5 years now.They are dedicated to maintaining and keeping your vehicle in top operation for as long as you want to drive it.Very professional! My only concern is that...I wish hed be more consistent with the peppermints!

Ap
Review №66

I remember the first time I brought my car into Fairway to have it serviced. Dale, the owner and now friend said to me, ..., all you need to do is put gas in and drive the car, I will take car of the rest. And Ive been taking all of our vehicles to Fairway ever since.Thank you Dale, Max, and Jeremiah for being a reliable team for our family.

Bo
Review №67

The guys at Fairway always treat me right and do great work. Dale the owner does a follow up call to make sure everything is okay with the repairs. I have recommended him to several of my friends.

Ho
Review №68

I am a used car dealer and have done business with Fairway for at least 11 years. In that time, I have given Dale and his employees the most difficult jobs that my own mechanics have not been able to figure out. They can fix anything. Most of the time the problem is diagnosed fairly quickly. If it ends up being a more complicated matter, they are truthful about what it will take to get it fixed. Bottom line, this is a place of integrity and I feel totally comfortable sending my customers there as well as my own cars.

Er
Review №69

Have been lucky to be going to Fairway since shortly after I moved to Phoenix 9 years and 3 vehicles later I wouldnt EVER take my car to another random place or heaven forbid - a dealership - again. Just had the misfortune of having someone crash into my car, auto body repair place sent my car to the dealer for repairs they couldnt figure out - 6 times total! Much work later and car still rattling (after the brakes literally FELL OFF the vehicle when I got it home (!) I took the then repaired car to Dale to find out why it was still rattling loudly on move. Turns out when the brakes fell off, the people at the dealership replaced the brakes -- and left the old pads sliding around under my car! Amazing! That and the fact that I can call them at any time - and have - with questions about my vehicle and they will do their best to answer them even as Im driving upstate on a Friday afternoon towing my RV. Definitely great personal service that you can count on to be HONEST and fair.

An
Review №70

Fairway has exceeded my expectations. It has hard to find a good, honest and experienced mechanic and Fairway has made me feel comfortable. I took my car in for a tune up and they did a free inspection on my car and showed everything that was wrong. I didnt even need a tune up and if i would have gone anywhere else they would have done unnesacary work and charged me for it. Dale (the owner) gave me a plan on what critical stuff needed to be repaired, and gave me all the information I needed to best spend my money on what needed attention. I have recommended Fairway auto to anyone in need of mechanical work and will be a life long customer.Anthony

LS
Review №71

Dale the owner is very involved in the diagnosis and repair procedures done at Fairway Auto Repair, he takes great care to make sure each customer leaves with their issue taken care of. Nice to find there is still a fair and trustworthy repair shop around.

Vi
Review №72

Got an oil change and tire rotation. I could have been in and out of there in just over an hour, but I wanted to get some stuff checked out so I was there for a while. Anyway, I think theyre a good shop.

Ma
Review №73

This is the ONLY place Ill go to have my cars repaired. I even moved to the other side of the valley and I will still ONLY take my car to Fairway. I had my first experience with them after another shop tried to scam me into a new engine, and then tried to buy my car off of me for pennies on the dollar when the price of that exceeded the value of my car. Instead I had it towed to Fairway based off the positive reviews.It took Fairway less than 2 minutes to determine that my timing chain hadnt in fact broken like the previous shop claimed and it took a couple hundred dollars to repair the real problem.I went back to Fairway much later down the road when the same car was having problems left and right. The car sat parked in my garage for multiple years with no use at all. After a thorough diagnostic Fairway couldnt find any problems even though the car was almost impossible to start and ran horribly when it did. What Dale thought was that the car simply needed to be driven. He didnt want me to spend more money with him trying to find a problem until I drove the car regularly for a couple weeks.Sure enough..the car runs like a dream now and it didnt cost me a penny. A true honest mechanic! He could have charged me an arm and a leg like most shops would have but instead he gave me his honest opinion even if that meant turning my money away.Cant say enough good things about Fairway auto. Great shop, great employees, great ownership. Not to mention Dale is about the friendliest person Ive ever met. He even calls weeks/months/years down the road to check and see how things are going.

Ka
Review №74

Dale is a true car guy. Its obvious it would pain him to do a sloppy job or put in an inferior part because it would be auto blasphemy. As a women, I felt comfortable going to this shop. Dale would explain what they were doing, and wasnt condescending, which Ive experienced in the past. My car, Greg, has been serviced well. I would recommend going to Fairway Auto.

Aa
Review №75

I was very pleased with the work performed at Fairway Auto Repair. Many auto repair shops simply dont earn their customers trust; Dale and his crew go out of their way to appear trustworthy and to assure customers that quality work will be done on their cars.

Se
Review №76

Honest affordable and family owned and operated.

An
Review №77

Dropped in after buying a car for a US road trip and had no local connections but was treated like a return client, very professional and knowledgeable. The staff are friendly ,honest and did a superb job. Cant recommend them enough.

Ni
Review №78

I enjoyed the experience very knowledgeable and thorough with my vehicle.

Ja
Review №79

Absolutely the most helpful place I have ever taken a car to! Amazing people and treat you right!!

Sc
Review №80

Paid more for a fuel filter then the dealer. $1000 BILL for a 2 hour install. Noticed i made a mistake choosing the place when i got the car towed in and told him the issue and was told to expect a $150 bill for finding out whats wrong which is almost double what ford would charge if they couldnt find out by basic knowledge which most of the time is free esp when i told him what the issue was. Then I was told it was such a high bill because he is putting a oem fuel pump in when i said i did not want to spend 500 for that pump to go ahead and put an autozone one in he said he would not do it and that i can come get the car for 350 for what he has done so far which at that point was absolutely nothing. It was in the same condition as is what when i dropped it off, actually in worse condition because he said he had the tank dropped and exhaust moved which was a lie because there is an accsess point under the rear seat which he lied and played dumb about when i told him i knew it was there. Ford quouted me 600 for the job how this rip off is almost nearly double is beyond me. My suggestion go somewhere else

Ma
Review №81

They are honest and get your car fixed right! I highly recommend them if you need your car fixed or regularly maintained.

Ro
Review №82

I had to have some air conditioning vents replace in my wifes 2001 Acura MDX. Because of the age of the car I thought they might be hard to get. I called Dale at Fairway Auto for advise. He manage to get the parts need plus a dash lever for the GPS that I never thought was possible to get.Dale managed to get them in hand in a few days and we had the parts installed within a few days. I was very pleased with Dale and the boys at Fairway and would highly recommend them for any mechanical issues that may arise.Thanks DaleRoy JonesRooter-Man Plumbing & Drains

Ju
Review №83

The owner explained everything that was being done and what the options were. He did not automatically push for the most expensive option, instead suggesting that spending a lot on what was merely an inconvenience was probably not worth it. Fairway was also timely and attentive to the job. I will go there again.

Ty
Review №84

Dale is honest, and very reasonably priced. I recommend his team to everyone I know who needs service completed on their cars.

Wi
Review №85

Dale is a great guy! Fair and Honest!

Mi
Review №86

I found Dale and his Crew to be, Fair, Honest and Reliable. I would and will recommend this shop to my Friends and Family......

Ch
Review №87

Finally got through on tele. They are in business just no sign or address. Talked to owner, he seems nice. Will go there and try again if need.

Ch
Review №88

Dale and his team are excellent mechanics. But more importantly, they are wonderful human beings. I HIGHLY recommend this place.I originally came to fairway for help with a malfunctioning power window. Dale was friendly and immediately attentive, and even did his best to get the job done before I had to leave on a flight the next day. He called me to explain every decision he made about the window; I felt like a partner in the repair of my car rather than a customer. I was informed on exactly what Fairway was doing and why.The window was fixed- better than it had ever been, and for a reasonable price.But heres where the story gets good:I drove my girlfriends car to Fairway to pick up my newly repaired automobile. In fairways parking lot, a small bus was being test driven, pulling forward and back, forward and back. As we came into the parking lot it was pulling forward, and as we were turning into a parking spot it started going back. As I was unfamiliar with the car I was driving, it took me a minute too long to get it into reverse - and the back of the bus collided with our bumper. My girlfriends car now had a big ugly dent on it.I went to get my keys from Dale, shaken and worrying that this trip was going to take a turn for the worst, becoming antagonistic and complicated. I didnt want to have to start trading blame or insurance. I kind of figured that the day was going to end badly.I was wrong. Dales response: Hey, well get it fixed. Take it across the street to this shop, tell them Dale sent you. Theyll do a good job. Ill foot the bill.There were many ways this story could have ended badly. However, it turned out the best way possible, and all because Dale is a great, honest guy. He didnt have to help us get the car fixed. He didnt have to help pay for an expensive, high-quality repair. And he certainly didnt have to be cheery and pleasant throughout the whole process. But he did, and he was.Therefore, I HIGHLY recommend Fairway, for two reasons: 1) the repair work was done excellently, and for a fair price. 2) The costumer service was some of the best I have ever gotten, anywhere. People as honest and helpful as Dale are few and far between.

Gi
Review №89

I chose this place because of its high Google rating and found out for myself why. Dale is super nice, honest, and will explain to you (even if youre a layperson) whats wrong with your vehicle.

Au
Review №90

Love Dale and his pit crew. Wouldnt take my Camaro anywhere else.

Ca
Review №91

Took car for pre-purchase inspection. They were honest and didn’t try to fix useless stuff.

Ke
Review №92

Very nice & knowledgeable. Quick

To
Review №93

Dale and the guys at Fairway are the best! They always treat their customers like family and provide honest advice, valuable information, and, often times, a good laugh.

Mi
Review №94

This place is a complete rip off. $125 dollars to diagnose my car, what a joke. You would think paying $125 that they would actually be able to detect the specific problem but nope and on top of that, the dude does not even do a full inspection of the entire engine. What are you charging the $125 for if youre not going to even fully inspect the engine? They check some simple oil levels and plug in a device to pull out codes which autozone already does for free in about 10 minutes and call it a day and ask you to pay $125. They dont even check the belts for wear. Hands me a list of all of the possible issues that the code pulled up. Typical sleazy mechanic shop looking to sell you bullshit and get your money.

Wi
Review №95

Since I started taking my vehicle to Dale and his team at Fairway Auto, I have bee really happy with the service I receive and cost. I will continue taking my vehicle to him

Ni
Review №96

This is the place to go if you are looking for folks that really care. Not only are they extremely knowledgeable, buy are open and honest about what needs to be taken care of.

Sh
Review №97

Dale has been taking care of my familys vehicles for a very long time now and weve never had any issues.

Ja
Review №98

They worked with me troubleshooting my car and getting the repairs done that I needed. One of the best mechanics Ive dealt with.

Re
Review №99

The service was great and the price was right.

Al
Review №100

Honest... Ethical...knowledgeable... When experience matter Fairway Auto Repair is the Mechanic I trust .

Information
38 Photos
100 Comments
4.8 Rating
  • Address:2739 W Medlock Dr, Phoenix, AZ 85017, United States
  • Site:http://fairwayautorepair.com/
  • Phone:+1 602-242-1545
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto tune up service
  • Brake shop
  • Truck repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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