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J P Auto Repair Japanese
1636 N 43rd Ave #5, Phoenix, AZ 85009, United States
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J P Auto Repair Japanese

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He
Review №1

Theyre very friendly and do very good work

Re
Review №2

Excellent Mechanic!!! Friendly customer service!

Da
Review №3

So most machnics should know if a car should only get the actual manufacturer parts. My car is a 2005 Dodge Magnum 5.7 Hemi, So the car is a high output powered vehicle. So it calls for only manufacturer parts, such as Mopar.In which I find out he did not use a tru manufacturer he used an aftermarket part called Doorman. So needless to say my check engine light came on a year later and what happened its the same dame part 🤔?? Like wth.. so I changed it with Mopar and now its all good and I went with another mechanic.Its a same Jon has worked on my and mothers car for over 10years now I have to stop takin my cars to him. SMH!!

fo
Review №4

He fixed the problem for now. Great job

Ke
Review №5

I have been going to JP Auto for years, John knows what he is doing and the price are reasonable. He only uses original parts, will recomend this this place for sure.

Ta
Review №6

Jon is always the best. Great pricing, great work.

Ro
Review №7

Service is excellent job well done would recommend this place to everybody I know

Si
Review №8

Excellent and effective service!

Ja
Review №9

John is pretty good to me. Ive not had a problem with my car that he couldnt fix plus he tells me other issues he noticed but he doesnt pressure me into fixing them immediately. I get the impression he has a lot of experience and knows what he is doing.

Pu
Review №10

Affordable and honest service. Been going here for years. John is a great guy.👍

An
Review №11

I had the worst experience with John the owner of JP Automotive. I asked for a diagnostic on my A/C on Friday 5/19/2017, I told him it was blowing only hot air, without inspecting the vehicle he assumed its just the freon and it needed to be recharged he then proceeds to recharge my vehicle thereafter he tells me that I needed and new coolant fan and quoted me $189.00 for the fan and said that I have to pay him $110.00 for the recharge. As a certified mechanic he should of known that my coolant fan was not working and that it made no sense to recharge my A/C knowing that it would make no difference on the working condition of my A /C. I became upset and told him that he needed to better communicate with his customer prior to doing any work on it...as he had just had a previous encounter with another customer that had just came into his shop to pick up his car, took the bus there in a 95 degree weather for him to tell him that something else came up with his car and to come back the next day!I told him this is no way to do business, I sat in his shop for two hours he walked back and forth and asked him whats the deal? What is it? Did you get a diagnostic? He brushed me off saying not done yet after paying the $110.00 he gave me an estimate in writing of $389.00 to install the fan, I disagreed as while in his shop I googled the fan and it cost $79.00 with a 3 year warranty yet he was charging me $189.00 And no warranty. He then said; bring it back and I will only charge you the $189.00 for the part and I will waive the labor fee to which I agreed as my car was already dismantled and at his shop. John gave me that in writing and hand written stated no labor charge. Its now Monday, I leave my car there for the fan to be installed, he tells me it will be ready in one hour and he would call me when ready, 2 1/2 hours later I had to call for an update, he now tells me its the radiator and I needed a new radiator this time he quoted me approximately $150.00 + labor as it was later than 6pm and he said was unable to give me the exact price for the radiator. Tuesday he calls me at approximately 10am and quoted me A total of $550.00 for the fan, radiator and labor no warranty on the parts just the labor..I said absolutely not its too much $ That I could not afford to pay. John gave me the option to buy it elsewhere to save some money he said he will charge me $250.00 if I bought the radiator which I did, I purchased it brand new with a lifetime warranty for $89.00 brought it in and now his rate changed to $350.00, I tried to explained to him that he had quoted me $250.00 if I bought the radiator and antifreeze he began screaming and yelling at me and said you can take your car now if you want I said ok, he refused to put my car back together he said to just drive it out of his shop. I asked him to please put the old fan as it was and he refused he placed it in the back of my car all this while everything was hanging out of the hood. This man has no sense of anything he is doing customers lost time is not a concern to him he has no sense of prices, or anything that he says, his word means nothing ... he has no customer service, he should not be running a business. Please do not make the same mistake I did, do not take your vehicles to JP Automotive he takes on more work than what he can complete. He runs all over the place and accomplishes nothing. He over charges and last minute he gives you a different price, hes extremly argumentative and doesnt allow you to speak, I most definitely DO NOT recommend nor will ever recommend this business to anyone.

R
Review №12

My new go to for my Titan. Couldnt be happier. Johns the best.

Ge
Review №13

John does good work.good price.

Me
Review №14

This guy is honest and was able to fix my mitsubisbi for a reasonable price and within a reasonable time frame. I would ask for his help again.

Re
Review №15

Incredibly affordable, fair and honest service! Thank you, John!

Ge
Review №16

Second time for the same issue.Disappointed.

Bl
Review №17

This is by far the worst experience at an auto shop all the negative comments are true the way he is described is very true.He will literally squeeze every dollar he can. This is not the place to do business for your car I promise you you’ll regret it.STAY AWAY!!!!!!!!!!!!!!!!!!!

Pa
Review №18

Jp always do me right on my foreigns

Le
Review №19

Onestidad

Information
1 Photos
19 Comments
4.2 Rating
  • Address:1636 N 43rd Ave #5, Phoenix, AZ 85009, United States
  • Phone:+1 602-278-0287
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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