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Got Memories
3241 E Shea Blvd #9b, Phoenix, AZ 85028, United States
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Jo
Review №1

Got Memories did a tremendous job digitizing our 8mm and Super 8mm silent and sound home movies! These 193 reels cover our familys history from 1943 thru 1989 and are priceless.Phil and his team at Got Memories were careful with these ancient artifacts of history and were able to restore them to all their colorful glory so that we can enjoy them well into the 21st century and beyond.Got Memories is one of the only firms, that I know of, that digitizes each roll without splicing them onto larger reels. While this may increase the labor on their part, it preserves each 50 foot roll with their corresponding boxes that contain priceless details regarding dates and people contained therein. This, in turn, makes my job easier indexing these films so that I know who, when and what they entail.I highly recommend Phil and the good folks at Gotmemories.com! Awesome service and a great result indeed.

Ol
Review №2

Five stars feels too low for this service! I’m so glad I stumbled upon Got Memories when I was looking to digitize my old family movies. Phil was responsive & helpful throughout the entire process. I was confident that my family’s memories were being taken care of & now we can continue to enjoy them digitally. I can’t wait to use this service again for further tapes!

Ch
Review №3

If there was a way to leave 10 stars, I would. Phil was so unbelievably accommodating with transferring all of my VHS tapes. He explained the differences between putting them on DVDs vs on a thumb drive or Drop Box, and answered any and all questions I had. He even offered to show me how the entire process worked! I couldn’t be happier with having access to all of our family’s memories spanning the past decades. My entire family has been watching the videos and emailing me about how cool it is to see them again after so many years. Thank you so much to Phil and Got Memories for making this possible!

Br
Review №4

Got Memories did a wonderful job transferring my familys old 8mm and Super 8 home movies both silent and with sound. The transfer of the sound films from the late 70’s and early 80’s was very impressive. The films looked great, and the voices were in sync with the film with no variations in pitch. Phil made an initial call and kept me posted throughout the whole process. Thank you again for your superb work and great customer service. I will be using Got Memories again to transfer more of my family’s home movies.

De
Review №5

Got Memories was wonderful to work with!! I was able to get 8mm films of my parents transferred to digital, along with some audio reels I found! They were reasonably priced and well worth every penny! It was great to receive the digital home movies and so fun to see these old films with such good quality! Having these memories is priceless! From beginning to end of the transfer process, Phil & Sam were in communication with me and kept me updated on the status. I have nothing but positive things to say about it! I highly recommend Got Memories!

Ci
Review №6

Was very happy with the service at Memories. Was especially happy when Phil made sure we were able to get all the information transferred to our own personal computers and when we had an issue he actually then had me bring my computer to him and transferred the movies over himself. He follows through to make sure his clients are happy

Da
Review №7

I have nothing but great things to say about Got Memories. We converted 18 of my wifes childhood home cassette tapes to digital format. We were hesitant with the process at first after watching a few YouTube videos from other people that had their cassettes converted from one of the big box stores. The video quality came out worse than the original format, the sound wasnt synced correctly, and just looked sloppy. After reading so many great reviews for Got Memories, we contacted them to see what theyre all aboutFrom the beginning, Phil was professional and super friendly. He explained the quote to us and went over in detail what the process was like. He kept us updated via text through the whole process which proved he could be trusted with my wifes videos. Within about a week, we received the email with the converted videos and we were blown away. The quality looked clearer and sharper than the originals and the sound was synced perfectly.At the end of the day, we couldve just chanced it, saved a little money, and went with the other company. However, seeing as we saw so many disappointed customers, we knew we had to go with Got Memories. We are so grateful and excited to share these videos with the rest of her family. Thank you again, Phil!

La
Review №8

GotMemories is amazing!!! Phil Thomas and his team converted over 20 family films that had been stored in a basement. It took him less than three weeks to complete. Phil and his team were in constant contact with me during the entire process. The digital conversions are so fun to watch. My husband and his family are going to love these. Thank you for an incredible experience and product.

Do
Review №9

I am so excited that Phil was able to copy my dad’s old movies from the 1940’s so our kids and grandkids can see who he was in person! I’m beyond satisfied! I Highly recommend Got Memories! Thank you so much - professional, personable & fairly priced!!

Le
Review №10

I had brought my 8 mm sound film to a local place to have digitized, But they could not process an 8 inch film reel. I looked for a place that could do it and found gotmemories. From the moment I got on the phone with them I knew that this was the place for me. Everything from that point forward was completely professional. I could not have been happier with the results. I was kept informed every step of the way with phone calls and was told To check my email. When I did I found a link they gave me an advance copy of what was to come. I would recommend this company to anyone who needs media digitized. I myself will be using them again.

Au
Review №11

Great experience working with Got Memories! Easy process, and very personable! And the best quote I got for the amount of items I had.

sa
Review №12

I had 10 or so VHS tapes to get converted. I had used another company before and was sorely disappointed. BUT Got Memories was a pleasant surprise. The prior place took 3 months to do 2 VHS tapes. Got Memories took under a week, including the weekend. Their prices and customer service were wonderful.

Sa
Review №13

Great service digitizing old slides, old oversize slides, 8mm and VHS movies. Couldnt be more pleased with the finished products. Phil is an absolute joy to work with.

Je
Review №14

I highly recommend Got Memories for digitizing your media. Like many, I fell for the ads from Legacy Box and sent my movies to them for digitization only to find out, after paying, that they do not (will not) digitize the sound from 8mm/super 8mm movies. Very disappointed! Then I discovered Got Memories. Not only would they digitize my movies with sound they were professional, courteous, and a pleasure to work with. Got my digitized files when promised and am very pleased with the work they did. Also got my original Super 8mm movies back 3 days later. OUTSTANDING!

ll
Review №15

Beyond my wildest expectations!I sent off 15 films with no idea what was on them. One film was wider than the others. To my amazement, when I got it back, if was my 77 year old sister learning how to walk in 1943. It was so clear and beautiful. All the films came out perfectly.And the people you communicate with - amazing! Sent me digital files before the films came back so I could see them that much faster. Flash drive is on its way. Such a great and professional outfit. I highly recommend them.I would say call rather than email - much faster response.

ry
Review №16

The absolute best customer service in the world!Very knowledgeable about video transfer and turnaround time was immediate.Also, the owner Phil is nicest guy ever. I felt like I knew him for years the moment we met. Thanks for such a great experience 😁

Si
Review №17

Excellent service and extremely quick turnaround! I brought in about 7 vhs and they did an amazing job at getting them digitally converted in such a short amount of time. Super knowledgeable and professional. I now understand what everyone is raving about. Don’t look any further, go to Phil!

Da
Review №18

Absolutely everything I could want!! Videos came out perfect and very speedy! Thank you so much for bringing back forgotten memories!! Will come back for batch number 2!

Ce
Review №19

Great company! Super efficient and fast service. I highly recommend Got Memories. Thank you for your work.

Ke
Review №20

Working with Phil to digitalize family home movies was fantastic. He was easy to communicate with. The file digital transfer and backup process was so easy once I received my files. We were able to enjoy movies we haven’t been able to watch for 18 years.Highly recommend!!

La
Review №21

I sent in a dozen or so old 8mm tapes for transfer to DVD, taken back when my kids were little. Watching them has been like opening a time capsule for the family, seeing the kids as babies, the house before renovations, and the pets before they passed. Got memories provides such an invaluable service, with quick turnaround and responsive communication included!

To
Review №22

Phil is the man! A1 service and genuinely helpful

St
Review №23

My wife passed away in May, so it was important for me to have our video memories currently stored on VHS and various forms of medium saved, and transferred to thumb drives. My preference was to find a reliable business that was local. Because I did not want to package and mail to a company for fear of damage or the tapes being lost. After hours of research I chose Got Memories, and after meeting and speaking with the owner Phil, I knew my precious medium was in the right hands. The final result was better than expected and he completed the work ahead of time. Now I have copies of more than 100 hours of precious memories that will live forever, with me, our sons and grandchildren and generations to come. Thank you Phil.

Ky
Review №24

Amazing quality VHS to digital conversion! Phil has a passion for his work and for customer service. If youre trying to decide where to take your precious VHS tapes to have converted to digital, look no further. When you walk into Phils shop you can see first hand all the high end equipment he uses for the conversions. I had full confidence that I found the best place to take my VHS tapes. Phil gives you his cell number and texts you with updates during the process. It doesnt get any better than this.I had originally considered sending my tapes to an online service but quickly realized the dangers with that. I had a friend tell me she sent her tapes out to a large online company and the tapes got lost and were never found. So sad. After going through the process with Phil I fully understood even more why having a smaller family owned business like Phils shop do the work. Its so important to know who is going to be doing the work and that they actually CARE about their work and service.I had a total of 35 VHS tapes converted to DVD and USB drives. I had 4 total copies of the USB drives made. The quality of the videos looks amazing. All tapes are numbered and the digital videos are also number with their corresponding tape number. This makes the locating the tape on the USB or DVD very simple. I found the price to be in line with other companies but considering the personal attention, service and quality you get with Phil, it seems like a bargain.

po
Review №25

I’m really glad I trusted the amazing reviews for this place to get my VHS film digitized here. I brought down three tapes with footage from decades ago hoping to get them in digital form by Mother’s Day in 3 weeks and I got them back in about 4/5 days! I also wasn’t able to stop by the store to pick up my tapes so Phil helped me by mailing them to me instead. It was overall a simple and easy experience and I’m happy I was finally able to watch the footage all over again!

Ch
Review №26

HIGHLY recommend Got Memories for all your tape-to-digital transfers. Phil does an excellent job of walking you through the process of getting him the material and sending you a quote on the spot. A VERY reasonable turnaround,  a very reasonable price, and outstanding communication thoughout. So nice to have our old VHS tapes (and other formats) converted to files so I can edit them down to something someone might actually want to watch. Files were created and on my email (with Dropbox link) in no time at all. Will definitely use again!

Ha
Review №27

In short, Got Memories is downright amazing. The work they do is astounding! I work at the Fort McDowell Museum and Cultural Center and we discovered a treasure chest of historical 8mm film reels. We decided to go with Got Memories based off the reviews we read and we do NOT regret our decision! Most if not all the film reels were captured in beautiful 1080p. Their work is worth the price because Ill tell you something: depending on how your family films are stored, precious memories captured on celluloid may not last forever. So, get your 8mm rolls, your 16mm reels, your 35mm photo reels, VHS tapes, Beta tapes, or whatever you have to Got Memories! Theyll deliver stellar work and youll be able to relive all your old lovely memories whenever you want. I cant suggest their services enough!

Sh
Review №28

Amazing quality, converting 8mm reels, and lightning fast service! We will now have up to date files to view and share with our family for years to come. Highly recommend!!

St
Review №29

Everything in this transaction was professional from start to finish. The communication couldnt have been better or more pleasant. This was a transaction that I wanted to tell everyone about because service this good is rarely found.

Ma
Review №30

I love the quality, value and responsivenessthat Phil provided. He transferred my moms8mm film for us that was, in some cases, 60 years old. He organized the reels so that my mom knew exactly what was what and did an excellent job. We are very happy with the service and product and would recommend Phil and his team highly.

Ju
Review №31

Got Memories is amazing! Phil took care of us from start to end. He made the process incredibly easy and pain-free. As a former film archivist, I was very impressed with the high quality and the great price.

Ro
Review №32

I heartily recommend Got Memories for all your conversion-to-digital needs. Phil Thomas, the owner, is delightful and professional, and went out of his way to convert 60 slides and one 8mm film by the very next day, to be ready for my family reunion lunch. His company then converted the remaining sixteen 8mm films in my stash in a timely, economical, and careful way, and gave me both a data stick and a download so that I could share them with my family in whichever way the family wanted. Thank you, Phil; Ive already passed your business cards along to several friends!

Sa
Review №33

I cannot believe I finally have my 40 plus years of sound movies on DVD’s. I had taken all my movies to a company in my home area but I was disappointed when they told me they couldn’t record the sound from the movies. So I pulled the sound movies out and searched everywhere on Google for a company that could copy the audio with the video. I found GotMemories and watched their video showing all their recording equipment. I submitted a question online and got an immediate answer. We talked on the phone as well as texted several times and Phil guided me how to send these movies to his company in Arizona. I am in Ohio. I mailed them all to him via UPS on Monday, August 16, 2021. He received them on Friday, August 20. I now have them back today, August 31 and I am very pleased at the sound and the video. This is definitely a company that you can totally trust to walk you through everything you need to do and receive back quality DVD’s. The sound is perfect. I have had an absolutely great experience with this company’s expertise, courtesy and quality of their products. Don’t be afraid to trust your precious memories with this GotMemories.

Bi
Review №34

Great service, now I will send all the rest of my old super 8 reels, great memories a good name for this company.

La
Review №35

Amazing experience! Communicated quickly and delivered quality!! Thank you !

Ke
Review №36

Great job. You can trust Got Memories with your precious film. Also they were communicative during the whole time. They did over 8500 feet of Super 8 and it turned out great. As good quality as the film ever was. Thank you.Ken HeathAiken, SC

Ka
Review №37

Phil at Got Memories is the best! My mom sent me an old 8mm reel and asked me to “do something so we can watch it.” Got Memories had the best reviews, and rightly so! Thanks to Phil, I now have video from my parents’ honeymoon in 1962! Fast, reasonably-priced, professional service, and a fantastic, hilarious conversationalist to boot! Highly recommend!!

Jo
Review №38

Got Memories was able to restore a very old VHS tape that another vendor would not touch! Well done and completely quickly as well!

ch
Review №39

I had 53 reels of 8mm film that my father had taken over the years. They transferred all of them to digital and They came out great! Now I can share them with my family. Great job.

St
Review №40

After finding a box of old vhs tapes from when my kids were little, I wanted to digitize them for a present Looking online I came across got memories. I read all the five star reviews and have to agree with all of them. They provided quick service and excellent workmanship. I would highly recommend you to use them if you need your memories saved.

Je
Review №41

Got Memories is your go to video transfer spot! Phil was responsive and friendly from the start. I really appreciate how quickly my videos were transferred. So glad I chose to do business here. Call yourself to see what type of service I’m talking about!

Gi
Review №42

Im so happy I found Got Memories! I recently found a box with 17 reels of 8mm movies from 1968-1970. Ive lost both my parents and have family photos, but nothing like the treasure I found in this box. Not only did it bring me joy watching movies of me when I was 4, with my 7 brothers. I saw my parents in a whole different light. The movies brought a lot of healing in a way I didnt expect. When we get older, all we remember (and focus on) are the differences we have with our parents. We forget the laughter, love and special times with our parents and siblings-childhood memories fade. These movies brought it all back!Thank you Phil/Got Memories for literally taking me down memory lane!I highly recommend Got Memory. Phil is incredible! Price is very reasonable. Service is fast & professional.

Be
Review №43

So I found these old 8mm reels which I found in our attic and I thought it would make a great gift to have these transferred onto USB for my parents for Christmas. Phil the proprietor provides a brilliant service and handles the transaction from start to finish. Hes British (he reckons he knows the Queen), tells awful jokes and has bad teeth but dont let that put you off! He operates a very slick operation and his service is world renowned - no joke - he has a map of the world on the wall in his reception with drawing pins showing all the places across the globe that hes received work from! Highly recommended!

Be
Review №44

I used the service that Got Memories offers to change old 16mm & 8mm films that were left by my parents after their passing. The majority of these films were taken from the years 1948-1974.Phil did an excellent job in restoring them to a digital format. I was very pleased with his effort to treat my films as if they were his own. I would definitely refer him to do anyone else’s films. I plan to use him for all my digitizing of my own family film needs.

Ri
Review №45

Best money I’ve ever spent. Was able to give my family a priceless gift of memories that brings so much laughter, joy and even a few “good” tears! Don’t wait any longer with that box of tapes, send them in and in no time you’ll watch the best home movies ever made! Can’t recommend Got Memories enough!

Ch
Review №46

This company goes above and beyond what I ever expected. I had damaged tapes that Phil worked on, giving us back special family memories. His turn around time was amazing, very professional and Phil really knows his craft. I would highly recommend this company - rather than a Costco option or any on line options. Having someone you can talk with and work with in person is the key to getting the best products. His pricing is also great. Cant say enough good about Got Memories.

Ka
Review №47

Phil was able to digitize my old 8mm tapes that no one else could - I tried to digitize on a 8mm tape to digital recorder (Wolverine). Walmart and Costco would not even try to digitize the tapes - the tapes were returned with a note that they couldnt be played. The tapes were smelly (decaying), brittle and the tape was sticking together on the reels. Phil took his time with the tapes and was able to get almost every frame of the 8mm digitized. I am so grateful I found GotMemories. Phil was easy to talk to very professional and knowledgeable. THANK YOU PHIL.

Su
Review №48

Phil did an AMAZING job!! Exceeded all expectations!! Very professional and personable at the same time. I would not have trusted my families memories with anyone else. Highly recommend him. He advises you on the process for making your memories manageable. He also makes you smile.

Si
Review №49

If there were 6 stars, I would give them to Got Memories! I had some old 16 mm films that another lab had refused to digitalize because of the bad shape they were in, warped and brittle. After having me send them pictures of the reels of film, Phil of Got Memories said he thought they could work with them. Well, they did a great job. In addition to the final product, things I really appreciated - the clear instructions on how to get the films to Got Memories; Phil of Got Memories communicating with me at each step of the process; receiving a download link to the finished mp4 files that I could forward to other family members. If you want a place that really seems to want to please the client, this is the place to go.

Da
Review №50

Hired Got Memories to transfer all of my parents old film and videos to digital and so glad I picked this company. Very friendly, quick turnaround and so happy with the final product! Thanks!

Je
Review №51

I don’t think that any words can express how awesome of an experience I had with Got Memories. Phil, the owner was extremely intelligent and helpful. He went above and beyond what was expected of him. He was compassionate towards our need for a projector rental for my brothers memorial, was helpful, and gave that sense of small run business feel that you just can’t find anymore.Here’s just a couple examples. He spent an hour on video chat with my mom walking her through how to burn a DVD filled with a slideshow for the memorial, didn’t charge us for that, he printed out my eulogy last minute for me so I didn’t have to stop by UPS, and he was flexible with pick up and return dates. I truly felt like he was just a very helpful guy who wanted an extremely difficult time for my family to go as smoothly as possible, which it did. Thank you Phil and Got Memories! I highly highly recommend this business!

Je
Review №52

Fantastic service and communications! I have used Got Memories for 8mm film and various video tape formats, and the end product is always top-notch! I highly recommend them for any project you are working on.

Me
Review №53

I had the best experience with Got Memories. They converted close to 500 slides from the 1970’s to digital files for me and the quality is exceptional. The turn around time was very fast too. I highly recommend them!

Ro
Review №54

I was anxious about boxing up our family treasures. The folks at Got Memories allayed those concerns, and am I glad they did! Very good communication throughout the process, and I couldnt be more pleased with the end result. And the prices were very reasonable. I highly recommend Got Memories!

Na
Review №55

I live in Michigan and came across a Youtube video for Got Memories? as I searched the web for a video transfer company. I submitted a request for a quote, based on what I thought I might have transferred. I not only received a quick reply with the estimate, but Phil called me that day to discuss what I wanted and took time to listen to my thoughts and questions.My first project was a combination of 32 VHS/cassette/mini discs and I am delighted with the results. Im glad I finally moved forward with this project that was always on my list of things to do, but never seemed to get done. In addition to a couple of flash drives I requested, I received a Dropbox file that I was able to learn how to download and then uploaded the files into my Google Drive. Ive shared viewing privileges with multiple family members around the country, so we can all enjoy these videos on our computers, TVs, phones, etc.. Its so neat to pull up any of the videos from the Google Drive app on my phone whenever I want to smile.I was so happy with the results that I moved forward on 70 reels of 8mm film of which some was close to 70 years old. I just received the Dropbox file and already have it in my Google Drive for the family to view. My brother and I will cherish these films of our youth and our kids are getting a chance to see classic film of their family history, including their great grandparents.Im pleased I connected with Got Memories? and multiple family members have expressed how happy they are that we have these memories preserved.

De
Review №56

Phil did a great job converting my very old 8mm Kodachrome reels to digital. These old reels date back to 1955 and were stored away by my parents.My sister just recently made me aware of them. My biggest concern was to protect them. Phil did a great job and was very prompt. I do recommend Got Memories and Phil.

Sa
Review №57

The service received from Phil was outstanding. I had few VHS videos that were over 20 years old. The conversion to USB was excellent, the price right, and the speed above expectations. Phil even gave me a Dropbox link so that I could email the converted videos to family overseas.I am glad to recommend his service.Sal N.

St
Review №58

Found a bunch of old 8mm tapes amongst my fathers things. The memories were priceless. Phil got them done ahead of schedule and I was able to share them with family and friends for the holidays. 10 out of 10 if it was an option.

Pa
Review №59

Phil converted several VHS tapes to thumb drive and cloud platform for me. He explained everything very well. He shipped everything back to me in a timely manner and it saved me a trip. A couple of years ago, his company found and fixed a problem with a tape that was copied with errors by another company. Ivwould use his service again

Ma
Review №60

Turned in 49 old tapes and videos. Whole process was done in less than 10 days. Very happy with the quality and service. Phil kept me informed along the way. Would highly recommend Got Memories!

Mi
Review №61

I used Got Memories to transfer some old Home movie reels to high-quality digital format. The quality of the transfer was excellent. Phil was extremely helpful with any questions we had and provided recommendations. I would definitely recommend Got Memories!

we
Review №62

Having my husbands old home movies restored by Got Memories was the best decision ever. To see my husband who is much older than I, and compare pictures to my son is incredible. Those memories are priceless!

St
Review №63

What a transformation! Going from useless VHS tapes to an easy to share and use digital format that you can store in multiple place and even the cloud insures you wont lose such cool family memories. The service was great, fast and knowledgable. Would absolutely use again!

Mi
Review №64

Great experience! Very responsive and everything turned out great! Highly recommended!

Vi
Review №65

AWESOME!! I would highly recommend Got Memories. Phil and his team kept in contact with me when my shipment arrived and then again prior to him sending it back. The process to transfer the films was completed in A timely manner, (less than 2 weeks) . I had 23 Old 8mm films to convert in addition to several VHS tapes and super 8 discs. I had been researching several companies. I reached out to a few. Phil contacted me and we began the process. He made things very easy. Very professional with GREAT customer service.

Ni
Review №66

Fantastic turn around, great quality and fair prices. We are very happy with our experience with Got Memories and highly recommend them! We had 11 VHS tapes transferred to a thumb drive.

An
Review №67

Requested a quote, received and immediate call. Phil explained the process, and made it super easy. Quoted me a two week time frame, but received them in one week. I had some 8mm film converted to DVD and to a flash drive. The cool part is they are now compatible with google photos and I have shared them with numerous family members already! 👍

Sa
Review №68

Our old family videos were lost after we moved from my childhood home 25 years ago. I was recently contacted by someone who found the tapes while cleaning out a closet in his home. He tracked me down on Facebook using location clues and hearing our names, and returned them to their rightful owners. I converted the VHS tapes to DVDs a few years ago, but now that format is antiquated and I wasnt able to edit or share them. I contacted Phil when I needed to quickly digitize and edit them for a news story. Within a day he converted them into a proper format, and put them on a USB and shared links so my family and I are able to access and watch them from anywhere. I so appreciate the part Got Memories played in this story, and love having easy access to our old family memories!

St
Review №69

So much more reasonably priced than the local shop we could have used.Great service with a very personal touch.Quick turnaround. My flash drive arrived sooner than I thought it would. Quality of old 8mm movies was as good as possible.I would highly recommend this company. Don’t hesitate to use them!

Ka
Review №70

WOWWW!! Came to Got Memories because of the amazing reviews and lived up to the expectation! I was very apprehensive about handing all my precious family memories to strangers. The moment I spoke to Phil, I was put at ease! I had tons of old video tape formats and they put everything on a single usb drive and also emailed a link to all my family around the country so they could download everything! Couldn’t be happier, highly recommend!

Ev
Review №71

Inside this small store in the corner of a strip mall is a fantastic service company that bends over backwards for customers and does great work. I dropped off 12 old VCR tapes and within a week received a thumb drive with old memories I shared with my family. Couldnt have been easier. Also, the owner Phil is the type is person you want to do business with. Knowledgeable, trustworthy, and looking to build an enduring business - not make a quick buck. He actually advised me to save my money in one situation when he could have easily been quiet about it and charged me more. I highly recommend.

D
Review №72

What a great experience! The staff was very professional and accommodating. Highly recommend!

Ch
Review №73

I called them on a Friday. Super nice guy named Phil answered. Personal service. Answered questions. Professional, friendly, FAST! Highly recommend!!

B
Review №74

I was in touch with Phil at Got Memories last summer, and got a quote for transferring 5300 ft of my dad’s 8mm 1946-1964 home movies to MP4 video. Because of the large amount of film and the transfer costs, I decided to get a quote from Costco. It was a couple hundred dollars less, so I decided to have them transfer it. WHAT A MISTAKE!I got the videos back from Costco, looked at the first reel MP4, and the video was flickering, colors were poor, whites were overdriving and washing out faces, and focus was poor. All other MP4’s were poor quality also. I immediately took the flash drive back to Costco the next day and got a refund.I was so frustrated and disappointed, I set the movies aside for 3 months before I contacted Phil again. He honored an earlier quote I had gotten from him.The videos I received back from Got Memories are wonderful! The colors are enhanced, and focus is great! This is exactly what I wanted from old 8mm movies!Phil’s customer service is superb. He received my movies, and started working them immediately. He stayed in text contact with me as he was working on my movies, and updated me with video snippets of the progress!Get your movie transfers done right the first time! Got Memories does excellent work, and Phil provides excellent customer service! I would recommend conversion to HD, as this provides the best quality.

Ke
Review №75

I dropped by this place after diving by. Quick service and turn around - highly recommended!

Mi
Review №76

This was my first time doing business with “Got Memories”. It was an absolute delight to work with Philip. He is extremely kind and we struck up a meaningful conversation while discussing the project I was working on in converting some old 8mm film. He will not disappoint! Salt of the earth.

ke
Review №77

The transfer of my old family films was a seamless process. The quality is excellent and they were very informative on the process. It is not an inexpensive option but the final product is equal to the cost.

Ro
Review №78

I have been using Got Memories for many years now to assist my clients with their film transfer needs. Got Memories staff is professional and extremely responsive. The equipment they use produces AMAZING results with the frame by frame transfer and color correct. Their pricing and turn around times are very reasonable. I have never had any issues and HIGHLY recommend them for anyone that needs film transfer done. A++++

Co
Review №79

Wonderful service from Phil! Had my movies done very very fast and with great customer service

Ho
Review №80

Phil is an absolute professional. I was in town for only a short while and Phil was able to email me videos as they were converted so my family and I could start watching our old home videos before the whole batch was completed. If we stumble upon any other tapes, I will be coming back here.

Jo
Review №81

Phil brought back memories to our family of over 50 years. We LOVED the fact that we can share these memories with friends and family around the world. Thank YOU!!

Le
Review №82

The Got Memories team is fabulous - quick, responsive, simple. No licenses, or restrictions. Couldnt be more pleased.

Ki
Review №83

Excellent customer service. Great quality. Highly recommend Phil and his team!

Vi
Review №84

If you have old videos you want to preserve on a CD go here! My mom had over 200 Super 8 film rolls from when we were very young and I was afraid to simply hand over these irreplaceable films. They know they are working with delicate family treasures and memories. They are very efficient and produce high quality products! Highly recommend!

Ka
Review №85

Got an appointment right away. Phil is super friendly, knowledgeable and very professional. I highly recommend Got Memories!

Er
Review №86

Thanks for all your help, your work is very professional I really recommend it.

To
Review №87

Phil was very friendly and responded quickly to my questions. Fast turn around and the results look great.

Ka
Review №88

Got Memories saved me in a pinch! I was semi nervous to hand over my personal family memories into the ‘unknown’. YIKES! How could I be sure my irreplaceable videos would be cared for? But Got Memories eased all my worries! I dropped off my videos at the store and they were able to convert them just in time for my family reunion. They were very reasonably priced, professional, and included amazing customer service that is really hard to come by these days. I was able to show off my converted VHS and old video recorder tapes directly from my phone or computer and I could share it with the whole family with one click! Looking forward to digitizing the rest and getting all these boxes out of the house. I highly recommend them! Thank you from our whole family !!

Ro
Review №89

I cant say anything more than the other reviews have already said. Just top notch service! You will not go wrong with Got Memories. Now Im on the hunt to find all of my old video tapes to have transferd. Thanks Phil!!

Je
Review №90

Phil has ALWAYS taken care of me. He is responsive to all communication and quality and service are absolutely perfect! He is a good guy to do business with!

Da
Review №91

We had 40 year old 8mm film that we wanted to transfer digitally. GoVideo responded with exactly what we wanted and provided great customer service in the process. I would return and recommend.

Do
Review №92

Phil was great to work with. I received a great price on Video tape transfer to a thumb drive and not only was it complete four days early, he delivered the order for no charge. Video came out great!Doug T.

Ja
Review №93

Excellent service, highly recommended. Fast and convenient

Ke
Review №94

This is one of the best kept secrets in town!Our story and our review of this company is probably pretty typical. We have a large family and a favorite family member passed away unexpectedly, and we had the inevitable task of cleaning out a house that nobody was going to use. Naturally, nobody wanted to really keep anything because it was all 30+ year old stuff that we didn’t want or need.We found a box of old film and VHS tapes that seemed to be family videos. Only problem was that none of us had any type of player that could actually watch any of these things.Half of us wanted to throw them away and the other half wanted to figure out a way to watch them. I ended up finding Got Memories and they made us a deal and they transferred everything to DVDs and USB drives. It wasn’t cheap but everybody in our family split the cost and they were so happy that they did.We all agreed that getting those things transferred to modern technology was the best thing we did for our family. There were some amazing and silly memories on there that would’ve been lost forever had we not found Got Memories. Thank you!!!

Cy
Review №95

This is one of the most amazing things we could have done with all of our family movies that were on tapes. VHS, BETA, small camcorder tapes, etc. We had them all - even some of my parents old 8 mm films that have never been watched. Everything was transferred. It brings tears of joy to now be able to watch and share them with other family members. This company did an amazing job and I would highly recommend them. I want to say Thank You Got Memories for allowing us to now enjoy years of family memories.

Gr
Review №96

Recently we found several 25 year old baby videos of our son.Got Memories communicated with us when they received the tapes and were nice enough to send us a little teaser of the videos before completing their services the following day.Thank you Got Memories for securing our videos forever!

Fe
Review №97

The whole experience from beginning to end was very professional and excellent. I highly recommend their services. I’m getting my mother in law’s films and videos sent to them for digital transfer. Kudos to GotMemories

Da
Review №98

Polite, prompt and professional. Quality came out amazing. Thanks, Phil!!!

ga
Review №99

Phenomenal service. Fantastic experience. Picture quality was outstanding. Photos have since made it to relatives around the world. Many joyous smiles Thank you.

Ri
Review №100

I cannot say enough about the customer service at Got Memories. I took in 19 different old videos on VHS, camcorder tapes etc. I had no idea what was on most of them. They were able to take the mess that I brought them and convert it to 19 movies on a thumb drive. The quality is much better than I expected (as many were quite old) and they were kind enough to demonstrate exactly what I needed to do with the videos to make individual/personal thumb drives for my family as Christmas gifts. I have found more videos and will be making a second trip to Got Memories after the holidays. They are awesome!!!

Information
100 Photos
100 Comments
5 Rating
  • Address:3241 E Shea Blvd #9b, Phoenix, AZ 85028, United States
  • Site:http://www.gotmemories.com/
  • Phone:+1 602-438-4381
Categories
  • Video production service
  • Audio visual consultant
  • Audio visual equipment rental service
  • VCR repair service
  • Video camera repair service
  • Video duplication service
Working hours
  • Monday:Closed
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:Closed
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