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A-Z Air Duct
2224 W Desert Cove Ave #201, Phoenix, AZ 85029, United States
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am
Review №1

I would definitely recommend A-Z Air Duct very professional & responsive. My air ducts are clean, they took each vent off cleaned it & placed it back.

Ma
Review №2

Good service, great rates, but I suggest neighbors asking for joint quotes to maybe lower the original cost of individual sales. I did just that, the cost was very affordable, techs showed me before, and after photos. Clean techs with experience in their field.

Ke
Review №3

I would highly recommend A to Z Air Duct. They cleaned my dryer vent and did a great job. Very professional and reasonably priced. Very timely and even called when they were on the way.

Ab
Review №4

This review is from the services performed in June 2021. I purchased what they called as Gold package and included all my air ducts as well as the dryer vent for $250. When the person arrived at my house I was told that I also have 2 return vents and it would cost extra. I ended up paying $436. Couple of weeks later my dryer stopped working and the technician told me that my dryer went was clogged. I immediately contacted these guys and they agreed to show up on July 10th and do the services on the dryer vent.When nobody showed up on Jul 10th I called them back today (July 12th) and they responded by saying that we do not work on Saturdays and hence nobod showed up (Then how did you give me an appointment for a Saturday?) Also, the added that the money I paid ($436) did not include the dryer vent cleaning from behind the dryer. It only included the dryer vent cleaning from the top of the roof( How in the world will I know that?) And they asked for another $120 to come out and clean my dryer vent (Their website itself states $99 for the dryer vent cleaning).Overall, they did agree that they left out my dryer vent and will send someone back and later they began asing for more money and denied to show up unless I pay them another $120. Also, the owner was absolutely rude on the call.NOT Recommended at all !! Youll find more proffesional folks around your area !!

Ve
Review №5

The technicians showed up on time, were professional, courteous, and thorough. They explained to me everything they did, why they do it, and what the end result was. They made sure to clean up after the work was done and discarded all of the trash - that guy can vacuum! I would highly recommend this company for vent/dryer vent cleaning!

De
Review №6

We have been living in our home for nearly 3 years and I realized we had never checked the dryer vents during that time. I called several different duct cleaning companies and this was the only one who didnt require a visit out prior to giving me a quote. One flat rate and that was that. Frank was very responsive, I heard within one day after putting my information through their website. We were able to schedule my cleaning for the following week with no issues. Both gentlemen who did the service knocked on my door right at 9 am, and they were done by 930. They left our laundry room how they found it and did a great job at following social distancing and safety precautions while in my home. If you need a simple dryer vent cleaning, but with great and timely customer service, these are your guys!

Ja
Review №7

The 2 men that came out were very professional, wore their masks the entire time, and were very sweet and polite. They even gave me some tips for moving forward. I will definitely use this service again! Recommend 100%

Lo
Review №8

Service itself was fine, but the moment the workers turned on their vacuum to clean out the dryer vent, the lights to part of my house went out. Several breakers were tripped, and two of them wouldnt come on. The workers tried to help me get them on, but ultimately left with them not functioning. I had to have an electrician come out and replace them, as they were damaged.I called the office for A-Z and explained what happened. The guy immediately blew me off and said they never had any problems before and it was probably a coincidence (which is a lie, because I see a review from 2 years ago where they had the exact same problem). I told him I thought that was very unlikely, since it happened at the exact moment that they turned the vacuum on. He said they would have their quality control person inspect the equipment and call me back the next day. They never called back. I guess the customer is always wrong, as far as these guys are concerned. They lost a potential lifetime customer.

dy
Review №9

Frank is very nice. From the first call I made to get a rough estimate of pricing to sending employees back out a second time to do the dryer vent which I had forgotten to mention when they were doing the ducts. Eric was very efficient and informative.

Ca
Review №10

I was referred to AZ Air Duct by my HVAC repairman. They were prompt amd explained everything they do prior to scheduling. The team arrived on time and were thorough in the cleaning process. I was expecting the fee to be higher than it was, which was a nice surprise. We will use them again and refer those we know as well.

Bi
Review №11

Eric came out and did a great job, very knowledgeable was able to answer all our questions. Very courteous and most of all cleaned up very well after everything was completed. Pretty fair with the price as well thank you very much for your great outstanding service! We will definitely refer.👍

De
Review №12

Service as described by the technicians was great but I was told on the phone by Frank that getting this service done would help air flow in the room that was significantly warmer than the rest of the house and the problem still remains.Good service for what the technicians explained but technicians and sales team were not on same page offering up different information.

Ja
Review №13

The business details say you can get an online estimate, but there is no online estimate, just a notice that they have to physically inspect your property before they can provide a estimate. Dont lie to your customers before they even become your customers.

Su
Review №14

First time user. Excellent service! Plan to use again, and refer to others.

Jo
Review №15

These guys are professional and perform great service!

Da
Review №16

Service tech was professional and courteous. Dryer vent was in horrible condition due to the vent being extremely long and not cleaned on a preventative schedule. Service tech was here for about 2 hours attempting to free the clogged wet lint. After testing he was not satisfied and continued to clean using a blower until the vent worked great. It is amazing how quickly our clothes dry now. Very satisfied customer.

D
Review №17

We had a wonderful experience with the two team members that came yesterday to evaluate our ducts. They were professional, courteous and clean (they cleaned up every ounce of dust, etc . . . after they finished their work). They utilized a scope-like camera to take a look at our ducts and showed me the video in progress, so that I felt like I saw and understood everything myself. I would use them again and recommend them to anyone needing duct work!

Do
Review №18

Both the guys were great. They took care and valued the quality of service. I would recommend.Thanks

Ry
Review №19

3 individuals arrived promptly when scheduled. When they arrived, they did not have shoe covers and I had to ask them about it. One had a shirt with a different name embroidered on it than he used to introduce himself. They retrieved the shoe covers from the van and wore them as requested. I had more than 20 vents and a dryer duct cleaned. They did well protecting surfaces and cleaning up after themselves.I had a new washer and dryer and all new hoses installed less than a week ago. When they moved the washer and dryer to clean the dryer vent, they turned off the water that feeds the steam function on the dryer and never turned it back on. They also shoved the dryer back into place without care or concern for the new vent hose. it was loose and not placed properly for good air flow.They left lights on throughout the house and even left a large extension cord plugged in.I addressed all of these concerns with them before they left and they corrected them.The reason for the 2 star rating, beyond everything above, is that the interior fan on my second floor air conditioning system has not worked properly since they left yesterday. For the price, I expected better.

Ga
Review №20

A-Z Air Duct are true professionals. Frank provided a duct cleaning quote and details on what theyll do. He was clear and concise without up-selling of other services. The price was fair and agreed upon upfront.On the scheduled day, the staff arrived on time and were courteous. They validated the number of outlets and confirmed the price before they started. They cleaned my ducts all the way through with a huge vacuum and not just within arms reach of an outlet. A day after, I already noticed a huge improvement in air quality as my furniture dont accumulate a layer of dust as quickly.There were automated email confirmations throughout the process (even though some got into my spam mail - thanks Gmail!).I highly recommend these guys.

Da
Review №21

Frank was fantastic describing our options and keeping us updated on scheduling. When two workers came to do the work, Kevin was very thorough and explained to my wife exactly what was going to happen. While I was at work, she felt comfortable as the Kevin and their crew. This was great, as she had prior experience with another duct cleaning company that wasnt positive. We also did the Dryer clean out option - as it was great (and a little scary) how much lint they removed. We are so glad we chose AZ Air Duct before moving into our new, now clean home!

An
Review №22

Thank you Eric and George for excellent service. I called on a Monday and was able to get scheduled for Wednesday. They showed up on time and got right to work. After they got the blockage out they hooked everything back up and tested the dryer. Very happy to be able to use my dryer again.

Pa
Review №23

Amazing and Professional!!!!!!!!!! Rick was quick to respond to any questions with no hesitation on the process. Ricks quote was very comparable to the other quotes I received and detailed the work that would be done. Eric and Joe came into our company, entailing 4 suites and people, to maneuver around during business hours and were very professional hard working gentlemen. They did the job as described with no hiccups or complaints. I would most definitely recommend them to other businesses or residential. Thank YOU!!!!

De
Review №24

Great company if you are in the market for having your air ducts cleaned. Was hesitant to make the call but when I spoke to Frank and he explained everything they were going to do and the price would not change when they got here. They cleaned all ducts and vents washed everything and left me smelling good through out the house. Josh and Michael were very professional and super, super friendly. They explained what they would do and how long it would take. Did excellent work. I am very picky about work ethic and customer service and getting the best for what I pay for and this company was the best!!!

Ju
Review №25

Mike and Sean were fantastic! They were extremely thorough and detailed, with great consideration for our cats with the machinery. They moved furniture as necessary and put it back in exactly the same spot, and even gave us a couple of tips on how to minimize vent noise.Frank (the owner), has given us consistently great pricing, as we have been exclusively with A-Z Air Ducts since we bought our home here in Arcadia. I completely recommend them.

Vi
Review №26

I had my ducts cleaned by AZ Air Duct. Frank and Brian were the best. They show up on time and explained process to me. They worked very clean an efficient an in no time they had completed the job. Now the air coming from the ducts smells clean and fresh. I was very pleased with their work, would recommend AZ Air Duct to any one looking to have they duct cleaned or any of their other services. I try the rest now here the Best!!!

An
Review №27

They are on time. Very professional and do a great job. Definitely would recommend to all my friends and family. Especially anyone that has little ones at their house.

Ja
Review №28

We hired A-Z Air Ducts and are very happy that we did. The workers arrived within the time frame confirmed by the office and were ready to clean out our air ducts. They were polite, professional, and cleaned up any fallen debris from the vents when the job was finished. I would highly recommend this company if you are looking for quality work at an affordable price.

Ka
Review №29

Great guys! Joe and Jacob did a wonderful job. Love how my air feels now. Especially since I have allergies. They were very professional and explained how the process worked. I will definitely recommend your company to my friends and family. Thanks!

Ma
Review №30

We had our ducts and dryer exhaust cleaned by AZ Air Duct because I smelled a dusty odor coming from the air ducts when the air conditioner first turned on. Brian and Kevin were polite, hard working and efficient and careful to drape areas under the ducts as well as clean up any loose debris that fell on the floor. Now the air coming from the ducts smells clean and fresh. We are pleased with their work and will recommend AZ Air Duct to others.

Su
Review №31

They were prompt, polite and very efficient. Joe and George were wonderful, explaining how to access and clean the duct myself in the future. It turned out that my duct was very easy to assess and quick to service so they reduced the price of service. Thanks for the great service.

je
Review №32

Just had my air ducts cleaned by AZ Air Duct. I cannot say enough about how easy of a process it was from getting a quote/scheduling with Frank to actually having the work done. I was extremely impressed with the guys that came out - Aaron, Mike, Jacob and Dainen were all very professional. They may look young but I guarantee you will be impressed with their work and the extra attention they take to detail. They were all very knowledge and very friendly. I couldnt have asked for a better experience.

G
Review №33

Id like to thank AZ Air Duct for the work they did at my home. I had my air ducts, dryer vent and bathroom fans cleaned. I couldnt believe the mess! I had no idea what was in my vents. The technicians were friendly & showed me everything they were doing and the price was right. I highly recommend this service and company to everyone!

Ja
Review №34

I cant speak to how well the job was done, since I never really saw the air ducts or ran the air before the air duct cleaning was done. What I can speak to is the service. My guy was Joe, and he was punctual, friendly, and helpful. I ran the air a couple days after he came and it was smooth and there was not any dust or debris that I know of coming through. They were a lot cheaper than Sears, who I was originally going to go with, and I always spoke on the phone with a human instead of some automated machine.

Lo
Review №35

Mike & George did a great job on cleaning our air ducts and dryer vent. Clean work, efficient and they were both very friendly and professional. I have already referred them to a co-worker. My house felt cleaner as soon as they were done. I will use them again in the future.

Pe
Review №36

This was my first experience with A-Z Duct and I was very satisfied with 2 young men named Sean and Jose. Not only did they do the job required but I loved that they cleaned up any mess they made and even a fingerprint they left on a wall. Very personal and a good work ethic. The price was fair also and will be recommending to my family and friends.

Sh
Review №37

Great service with great techs. They protected my dark, hardwood floors as well as my furniture, cleaned up before they left, and were just a pleasure to deal with. Professional and friendly. Highly recommend A-Z Duct.

Ke
Review №38

This company came recommended to me by my AC technician. The service technicians were very professional, efficient, neat, friendly and did a great job! This will be the only company I use to have my air ducts cleaned.

Ar
Review №39

Very professional and prompt. They had came out previously to clean my dryer vent and now for cleaning my duct work due to my son having allergies. Mike and Paul were very informative, professional, and friendly. Definitely would recommend them to anyone needing duct cleaning! Thank you guys again! 😃

Te
Review №40

These guys were an hour early for our appointment. They did a great job with cleaning our dryer vent. They left everything hooked up correctly and very clean after they were done with the job. I couldnt be more happier and will be using their air duct cleaning services in the future.

No
Review №41

More dust in the home than before cleaning and employees very unprofessional

Jo
Review №42

Thorough, fast, efficient, professional, informative, and respectful. These guys know what theyre doing AND they came in 25% less than the other quote we got. Will for sure be recommending them to all our friends.

Ke
Review №43

Michael and Eric did a great job clearing out a tough dryer vent on our two-story house. They were timely, courteous, and professional. I highly recommend A-Z.

Da
Review №44

We had our ducts cleaned this past Saturday. Frank and ray at the office were very informative and answered all our questions. The cleaners were very professional and explained the process very well to us. We would highly recommend them to anyone. The airflow seams better also.

Bo
Review №45

Great company who responds quickly and has A+ techs. Mike and Dainen who came out to my company were amazing and extremely efficient. I would recommend this company to anyone looking for Air-Duct cleaning!

Ca
Review №46

I have been thinking of having my air ducts cleaned for quite sometime now because I started to notice more dust in my home. Well last weekend I went to the Home and Garden Show and saw their booth so I started talking to Gabe. I gave him my info and the very next day made an appointment to have the work done, along with my dryer vent.Bryan and Kevin showed up right on time and got right to work. They were very professional and nice and even showed me pictures of my vents. What was the biggest shock was my dryer vent. You wouldnt believe what came out of it. They put drop cloths down as to not make a mess and even finished earlier than normal. Since I own a Housecleaning business I have to tell you I was embarrassed that I didnt have it done sooner. No wonder my home had been dustier than normal. I highly recommend AZ Air Duct.

Sa
Review №47

Brian and Kevin came out the same day I called to clean air ducts. Very pleasant guys, great job. I recommend them.

Er
Review №48

I had a rental where the air filter had not been changed in years, I called A-Z. They showed up on time and did the cleaning quickly and completely then cleaned up everywhere. They also were very polite and professional, I would highly recommend them.

D
Review №49

Fast, friendly & cleaned up after the job. I wish more contractors were like this. Rated 4 stars only to give them room to improve!

Ja
Review №50

I could not be happier with the decision we made to hire A-Z Air Duct. The technicians Bryan and Justin were professional and answered all our questions. They did a great job!! I would recommend them to family and friends. I will use your service again.

Le
Review №51

Recently got my Air ducts cleaned with this company and it was an A+ job! Couldnt be happier!! Very polite and nolagable employees! Highly recommended.

Br
Review №52

Joe and his co-worker came out and did a great job. Were very friendly and knowledgeable. They showed me before and after photos and notified me of any other issues they came across during the process.

Di
Review №53

Very professional company & fast service. Mike & Shawn were awesome & explained all the steps of cleaning out our dryer vent. Great company to work with!!!

Mi
Review №54

Mike D & Joe showed up on time and did solid work. Explained everything I had questions on. I would use again and recommend for a dryer vent

Na
Review №55

Joe & Eric did a great job! I highly recommend them.

Da
Review №56

Great business all the way around ! From the initial setting up of the appointment till the day they came out to my house . They did a fabulous job . I never knew how important it was to clean out your ducts ! I will be a repeat customer and would refer them to friends and family !:)Thank you

Ki
Review №57

Very fair price, friendly techs, spent the time to get at 15 years of packed lint, cleaned up after their work. 100% satisfied and will use them in the future

SH
Review №58

I just had service and couldnt be happier. Its been awhile since I gave someone a review so here it is. Pros- Account setup and request for service was EASY, the had AVAILABILITY for the time slot I required. Technicians, (Dainen & Joe) sent email as the dispatch had stated when they were en route to my address. Dainen & Joe showed up ON TIME, they were POSITIVE, PERSONABLE, FRIENDLY and I felt comfortable with them in my home and around my family. They WORKED HARD and my DUCTS ARE CLEAN. They look new.Cons- I would have said price but I had 11 Vents, and 2 returns and these guys were hear for 3 hours and it was honestly worth every penny.Woohoo, as good as it gets. You have a satisfied customer here and feel free to use me as a reference. Thank you to A-Z Air Duct and I appreciate the hard work Joe and Dainen. -Cheers.

Dy
Review №59

Had a mouse stuck somewhere in the underground ac ventiliation system. They utilized an extendable-cord camera and heavy duty vacs - very professional, a great group of guys and problem solved.

Ri
Review №60

This company is the real deal. Joe and his team came out and worked very hard to clear out my ducts and specifically my dryer line. I could not have asked for more with this experience. Thank you

Be
Review №61

They didnt notify me when they were going to come 3 hours earlier than planned at which time I was out of the house. Once I was home, halfway through the cleaning the breaker was tripped for my hallway and one of the upstairs bathrooms. Breaker box is nowhere to be found and now Im dealing with my HOA. Sorry buddy.

Ma
Review №62

AZ Air Duct was very professional, was on-time and did exactly what we asked them to do.

Information
58 Photos
62 Comments
4.7 Rating
  • Address:2224 W Desert Cove Ave #201, Phoenix, AZ 85029, United States
  • Site:http://www.airductcleaningarizona.com/
  • Phone:+1 602-466-2234
Categories
  • Air duct cleaning service
  • Utility contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online estimates:Yes
Health and safety
  • Appointment required:Yes
  • Staff wear masks:Yes
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