I like the prices but staff arent always friendly. They put a young married couple and their 2 year old baby out of the store when a tornado was going over our location. Whats so bad is the couple were from out of state and didnt know where else to go. Thankfully the Texaco by the interstate let them in.

The store was in absolute shambles. Shelves were almost empty and there were carts of merchandise doen every aisle. A disabled person in a wheelchair could not have maneuvered throughout the store. The employees told me they had no support from their store manager or district manager. They did say that their DM had worked overnight one time, but he hasnt returned and they have no way to get in touch with him. I felt bad for the employees working. There were only two there and when I inquired, they told me that 4 people worked that morning. They definitely have little to no leadership and I would be embarrassed if I were the store manager or the district manager. Dollar General!! Something needs to happen quickly to het this store back in shape. Would you like me to share pictures with you?

This store has very pleasant and helpful employees. Like all the Dollar General stores, it is over crowded. Not the fault of the store, its a corporate problem! This store is always clean and well stocked.

They r always very helpful n always have a smile for you

Good Customer Service, Welcoming and Friendly Environment, Quality Products, and Wide Variety

So happy Dollar General on Lakeshore in Cropwell, Al. has been remodeled and now has groceries plus shelves are stocked. Hope it stays that way!! Hope employees are friendly and better at their jobs!

The new manager is working hard to get the freight out on the shelf.They cant seem to keep any help. So be ready to maneuver around the Rolltainers

Great price. Great service.

Very friendly, helpful and they had everything on my list. They are reasonable as far as prices. 🙃

Could use more cashiers, but everything is easy to find and pretty clean

I love dollar general as a store but I have to only give this particular one3 stars because of how disorganized and cluttered their store is.

Workers never stock items. Store is always cluttered with unpacked crates

Im able to buy a few things I need at a good price

Dollar General is a good store to pick up items needed quickly and the company has built stores in very convenient locations therefore it has become a very accommodating store.

Great prices and great service.

Hate it always in line 15 minutes cashiers have the worst customer service Ive ever experienced

I finally was able to find the big bottle of Lysol lemon cleaner. Previously found small bottles on the dollar isle.

I like the store, but there are always stuff in the way to the point some isles you cant go down.

Not one person knew how to properly load a prepaid debit card . Three different types of cards where tried and it couldnt be done .I went to 3 different stores in my area near Pellcity Al.

The help very polite and helpful.

Dollar General does a TERRIBLE job of restocking their storesThey need to quit building more stores and take cares of the ones they have already

Workers in this store are nice. Although the store is always a mess, they always have what I need.

Always friendly good environment great selection great prices

The staff were friendly and helpful.

Really needs to get it together.

Know a lady who works here they are always sweet and helpful

Havent had any problem with what I need YET

They have excellent buy on greeting cards. The location is close to home.

Found what I was looking for, but too many customers for one cashier.

New Male cashier just needed more proper training.

All Dollar Generals are not treated the same. This store is in need of a serious upgrade. Please stop putting stores every five miles or so and rehab the older stores that got you where you are.

This Dollar General has went to heck theres always something wrong and its very unorganized and nasty

Is Dollar General ever better than 2 stars. Employees are always pleasant and helpful, but clearly overworked and under paid. Its always a total mess and hard to find anything. The only time I ever go is when Im rushed and need something that cant wait... Maybe twice per year.

Very friendly staff. Clean store. Stocked shelves.

Have good deals

As usual with dollar general too much stuff in the isle to shop

A good place to shop always nice and helpful people working there!

Good place to go

They didnt have hardly anything in stock. Nothing that I was looking for.

Every time I go in to this Dollar General there are blocked aisles. I usually have to stand in a long line unless I ask them to page someone. Most of the cashiers are super friendly.

Nice new store but you cant be in a hurry, they are always short handed

Really nice women in there yesterday.

Love some DG baybee

It was clean. And they were nice.

Usually love this particular store but some new guy was working the register. He was telling everyoneHave a nice rest of your day in the most apathetic voice. Not being sincere is worse than being dismissive.

Such polite cashier! Found exactly what I was looking for as well! Great price!

I work in customer service so I understand having a hectic week . However when a customer is trying to ask a question you should let them finish their sentence . The man Oliver was quick to cut me off and tell me what they have on the shelf is what they have Instead of listening to my full question. Vary rude and unprofessional

Great company amd folks that wrk there is awesome

I wish they had a rating option of ZERO!! THEY DIDNT EVEN HAVE THEIR OWN BAGS!!! Merchandise EVERYWHERE (EXCEPT THE SHELVES) The 2 guys working the register COULDNT ANSWER A SINGLE QUESTION I HAD ABOUT ANYTHING!!!! DONT BOTHER SHOPPING THERE!!!!

Horrible! Very rude people

Needs deep cleaning and more help.

You can find your basics, and it saves you from a Walmart trip. Every employee Ive ever seen in there was lethargic, bored, and wanted to be ANYWHERE other than Dollar General. I cant say I blame them.

Found my COLUMBIAN COFFE,IF NOT- THEN ILL CLIMB ON THE VERY TOP 2 GET SOME DRK ROAST FOLGERS!!!LOL

Great shopping environment

Quick stop for dry dog food and soft drinks. In and out just 10 minutes.

Nice people here as well . verry friendly

Store kinda junky stuff needs to be put away but DG doesnt like hiring enough people who will take care of the place

I have not able to get what I was looking for but Im always happy with the dollar general store.

Good clean store and good customer service

It is a great store with wonderful items.

Always great customer service.

Fast friendly usually has what u need when u go in everything is priced steady flow of customers all day they try to keep store cleaned in the Flo of customers all day from the time they open to closing there one of the dollar generals in st clair county that has a more classy products a variety of what u need also has alcohol sales and a lit up parking lot at night

Always dirty, always rude

Great place

I love Dollar General stores and spend hundreds of dollars a month there. But this store has the most hateful staff Ive ever seen. I stopped going. I drive to Cropwell or Riverside, or just go to Walmart.

The normally stocked store was barren. The shelves were empty. I think they were slowly getting ready for Easter.

Good place to shop

They need to do a lot better about keeping their prepaid phones in stock , i mean i get it . not a cell phone retailer but they got tons of ads and empty spots where they USE to be . also could use more counter room , thanks have a great day .

Always has drinks on sale.

Needs more employees. Under stocked. Long lines often.

Nice store. Everyones always friendly

The store has a great selection of merchandise and good prices but the checkout line is always very long. On more than one occasion I have turned around and walked out because of the wait

Always dirty in the store

Had store coupon they wouldnt take off even though valid. Exact words were we cant control what the register does.Its hard to believe that to be true.

Its ok, they need to clean the store! Its a total mess! I went to get sun glasses it took 15 min. The place was busy.

Dont help people that are handicapped as to opening the door for you in or out.

Very friend helping store clean unlike other stores I have been in not mentioning names Ragland oh my bad

Depends on who is working and what mood they are in. Most of the men workers are vert nice and welcome you as you walk in women well we all know that word.

Not participating in the social distancing.

Great service and prices

Great place for a fast in and out shopping trip.

My favorite shopping place for Saturdays $5 off $25

Great place for last minute things

Always really friendly.

I shop here to pick some groceries, and personal items and decorations for the house, check them out.

Pretty good selection of stuff

Good for a quick in an out

Wasnt the cleanest such as all Dollar generals, but I might be spoiled by Publix

Decent place could use a little cleaning

A quick place to shop nice clean

Store is a bit cramped and items are not that organized but cashier was very friendly and helpful

They are patient and helpful.

I love shopping at dollar general

I tried going back again just for some batteries. Line again down the aisle. Im done.

We shop here Atleast once a week, however the employees could be a little more friendlier.

Love the place!! In here all the time.

Not Walmart. Love DG

Good place to shop

Fast and convenient,usually friendly

Always have everything im looking for when i do not go to Walmart