Not good, does not want my business. The jackhammer and compressor I rented I was given the wrong Bit for the hammer that I was given. After a 45 minute round trip, It were good for the 2nd time. I had the whole rental back to them 2 hours later ask for a discount in convenience. And nothing,
Worst experience I have ever had with a rental company. Called over a week ahead of time to schedule our small skid rental and was not given any information or knowledge that we would need to rent the trailer the hitch(due to not telling us a size to have on already) etc. The Joe gentleman and Chris the operations manager were absolutely ridiculous! I tried to remain calm while getting yelled at as a customer paying well over 300$ for this rental by a grown man that needs to learn better customer service. I was completely appalled by the blatant lack of respect towards their customer. Also, the chris gentleman needs to learn his job better by scheduling people in a more organized way asking more questions and also informing their customers of need to know things! I have worked in customer service most of my life and this is nothing I have ever dealt with before is having this bad of service and than being treated as though it is your fault not knowing their policies. Next time be more informative to your customers! We went with united and they were quick easy and extremely friendly! We will never use sunbelt again.
Omaha Sunbelt rentals is one of the worst run companies we’ve ever dealt with. Several times the have billed us incorrectly. Customer service is also very poor. Nice people up front but back end management needs more training
These guys are good. Very friendly and easy to work with. Totally difderent story from the last place we used. Highly recommend.
Went to return a skid loader attachment to the Omaha store and the people were extremely friendly and eager to help. In my opinion the service was heads and tails above the other big equipment rental place in town
Best rates I found in town and great service.
Good place to rent eauipment
Competitively priced, newer equipment. Always willing to go the extra mile to help me get what I need.
Great place to rent what you need, when you need it.
Great service