I ordered 3 rolls landscape fabric for large project which was time sensitive. After 2 weeks received a notice from seller saying they have lost connections with shipping details. After 3 weeks I requested a refund since my project was scheduled for installment. I requested a refund for my purchase only to be told they would be glad to resend items no longer needed. I sent a second request to no avail. Its been 30 days and no resolution on my refund.
AVOID THIS SELLER AT ALL COST: I wish I could give 0 stars. I ordered a closet system from this company thru Amazon. Three of the four boxes were delivered quickly. The fourth box did not arrive so I contacted the company to inquire about the rest of the shipment. They provided me with a new tracking number as my shipment had somehow gotten separate. That one is on the carrier, understood. When I received my fourth box, it was damaged on both ends and heavily taped. There were items sliding around inside the box and, once I opened the box, there was some slight damage to the ends of the shelving units. Also, two of the shelves were not in the box. Again, all on the shipper. I informed the company of the issue and, after some back and forth, they offered me a $40 refund for the cosmetic damage and stated they would request the missing parts. After getting a message that I had been given the small refund I asked about the missing parts. The company stated the $40 refund was due to the missing parts. I pasted a copy of their message to me stating the refund was for the cosmetic damage and they would request the missing parts from the supplier. They continued to state the refund was for the missing parts even though they had previously stated the contrary. I stated I would simply return the item for a full refund since they did not have the integrity to stick to their word. Only then did the company offer to get me the two missing shelves. I dont often post reviews and I definitely dont go out of my way to find the company online to post a review so this is a first. This is a terrible company with zero integrity. Read the actual reviews and not the 5 stars with no input. Not only are they inept, they are dishonest.
I ordered a Hunting ground blind from this company,it was given a tracking # but never shipped, then Spreetail sent a replacement it never arrived either. This company is a Big fraud
BEWARE ! ! ! ! !Ordered item from them thru Amazon. Never received item. Marked as shipped on Amazon order but FedEx tracking showed otherwise. Contacted Spreetail only to get a bogus story (excuse) on what was going on. Bottom line, this company is selling items that they do not possess. Was unsuccessful at getting a refund issued from Spreetail. Had to go thru Amazon directly for refund.Shame on me for researching this company’s reviews before choosing to order from them. On every platform they sell on, the reviews all seem to be consistent. 👎👎
If I could give ZERO star I will do it. Your item will never appear with the carrier they say. They will give you wrong tracking numbers. You will never get a good and truly explanation from there. Do not buy anything from here. They will lie to you.
I recently ordered items from Spreetail that experienced abnormal delays in shipments not due to Spreetail. Due to time, l had to acquire these items elsewhere and when l asked to cancel the order and receive a refund, it was accomplished promptly and without any issue. I would highly recommend Spreetail to anyone. Great products and even better customer service!!
Worst customer service I have seen in a long time. Ordered a product through Target and this company was a vendor to them. The box came in damaged and we called Target for advise on what we should do since this was a Christmas present and we couldn’t repackage it if removed from the box. Target advised us to call this vendor. Vendor was Totally useless!!!!!!!! No advise, no direction, no help. Just a reply that made no sense.Avoid these people at all cost.
I’ve had some bad experiences online but this vendor takes the cake. I needed to return an item, so they sent me a return label. They received an item but never refunded the money. Chatted with them and they agreed to refund. I have an email that says they will send the money. Never did get the refund. Had do dispute the amount through PayPal. Somehow I lost the PayPal dispute, so no refund. They stole hundreds from me.Beware!
Terrible! They keep losing my shipment--Sent via Fedex--lost, they cant even find a reference to it.Re sent via onTrac--lost again. Ive been waiting for two weeks on something that is time sensitive and they cant even tell me where it its. Worst service ever.
I ordered a 7x7 Rubbermaid shed. The first one got lost and they had to send another one which caused a huge delay in getting the product. Then, when I went to put it together the floor was missing and important connectors. Needless to say I could not build it. After contacting them they said they would refund me a partial payment of $50 to buy the parts locally! I paid over $1,000 for this shed. Unbelievable! Be careful buying through Amazon marketplace because not all the businesses are good ones.
Ordered product through amazon. Shipping took 10 days longer than quoted, then the item was lost, then they committed to re-shipping the item, then another delay. Embarrassingly disorganized. Slow response times. TERRIBLE company. Avoid at all costs.
Very dishonest company. Theyll sell you what they dont posses, give you fake tracking numbers, then when you ask for a refund theyll say they just sent your merchandise and provide more fake tracking numbers. 100% scammers.
Love this old school drive-in. The waitresses took orders on roller skates.
Placed an order with them through Amazon. They cancelled my order due to issues with shipping. Good luck getting your items.
Terrible terrible terrible customer service........ I ordered an item a week ago and its still sitting on the dock waiting to be picked up. I have made five phone calls and every time they tell me its in route yet UPS says on the tracking number that the item has not yet been picked up!
Ordered 100lbs. Of Weights and Bar But Only Received Part Of It. Never Responded To My Compliant.
They canceled an item ordered, but still shows availability on numerous online retailers.
Very helpful