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Dollar General
12720 W Nine Mile Rd, Oak Park, MI 48237, United States
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De
Review №1

Clean and great customer service. Has a nice selection of everything I need.

Ma
Review №2

I just wish the recent lady manager/cashier would be nice and fair to all customers regardless of race, age and color. I hope she should be more considerate to the elderly. She is so rude.

Ca
Review №3

Store needs to be tidied up. Good location for community.

Ka
Review №4

Associates were ok. However it was very messy. One aisle you had to walk around a whole shelf of merchandise on the floor.

Ko
Review №5

Standard style dollar store - seen one you seen them all. Good parking

Sh
Review №6

The cashier was super nice to us, and truly helpful with my aunt who doesnt see very well

Ca
Review №7

Ive changed my review. The location is excellent now.The cashier with an attitude wasnt there. The cashier that was there greeted everyone pleasantly and gave great service. I found everything I needed. Good location,

Ev
Review №8

The only saving grace of this store was the wonderful woman behind the counter. Poor thing had to work by herself and attempt to do other things around the store. I know quite a bit about Dollar General as I worked right next-door to one for five years and talk to and hung out with a lot of people that worked there.This store I hung out at or should I say hung out with the people who worked There was a semi busy and always had stack to do. I understand places like CVS, Walgreens, and other places never hire enough people so that way they can save some money.In the long run it hurts the store because people these days are not patient whatsoever and they get mad if they have to wait longer than 2 to 3 minutes.So the woman at the counter who was insanely helpful was the only thing about this place that would make me even think of returning.All of the fixtures had dead flies in them which it is what it is but someone needs to go up there and do a little bit of cleaning. Also there were so many freaking baskets in the way because I don’t know when their stack day is but all I can tell you is that it was so bad I could barely navigate my way through the shop.Also, the lighting was so poor that I could barely see what I wanted to purchase.There were two other men doing stock.One of them dropped the door right on me as we were entering and the other one walked by me and completely cut me off without saying excuse me or anything.Plus, you could hear people talking and laughing in the back but from the pictures I took it didn’t seem like anything was getting done there.The entire shop was in shambles. Items in the wrong area’s, two dollar items that were on the wrong peg which when I pulled one off to look at it set off a beeper which continued to beep for my whole 15 minutes in the store, And nobody was nice except for the woman who rang me up and I wish I would’ve got her name she is the ONLY reason I gave the shop any stars at all.I can’t post my pictures because I wanted to post pictures of how disheveled the store was. Again the only part of the store that was remotely cleaned was her area.Pardon grammatical errors as I used speech to text for this.

Ge
Review №9

They hardly ever have stuff. I like convenience of the location

Ro
Review №10

It was okay didnt have what l wanted

Ja
Review №11

Shelves are stocked very well. They carry a wide variety of products. Just remember its Dollar General so it can range anywhere from $1 to $25. All those weird and wacky things that you cant never seem to find but just got to have it for that certain something going on, they got it!

El
Review №12

I love their dollar Sunday Detroit news

Sh
Review №13

Love a quick stop. Best to arrive when they open. People tend to mangle through merchandise.

Sh
Review №14

The staff ALWAYS greets EVERYONE entering the store. Have a question just ask...they are always helpful. My favorite Dollar General!! Thanks DG associates for a awesome shopping experience!!

Ti
Review №15

While the people that work here are very nice and welcoming, the store itself is horrific. Im often scared that the boxes and other merchandise piled up to the ceiling on those rickety carts is going to topple over on me or my 8 year old daughter. You can barely walk down the isles because there is stuff just everywhere. But I do want to reiterate that the cashiers have always been very polite and as helpful as they can given the environment that they work in.

va
Review №16

Poorly stocked. Or I should say , Stock was sitting out in Bins waiting to be placed on shelves. Disappointing.

An
Review №17

Great prices and friendly workers

Su
Review №18

My favorite go to store

Ma
Review №19

Shelves need to be restocked

De
Review №20

I love this store because the staff is very accommodating, and very observant. I came in the store with a surgical boot on and two of the staff immediately ask me if they could get my items for me while I stayed at the register. That was so awesome because I had just had surgery on my feet two days prior. And I wasnt supposed to be on my feet. Awesome staff!

He
Review №21

Cashier abruptly left post without completing transaction to assist another customer.

Je
Review №22

Clean and friendly store

Sh
Review №23

WONDERFUL & organised. Could use more space in aisles but I LOVE shopping there.

Ke
Review №24

This store was dirty, under stocked shelves and carts full of stock in the aisle ways. Very disorganized. The 2 young gentlemen working there where helpful and friendly though...

Ta
Review №25

The manger has a nasty attitude wont go again

St
Review №26

Love it

Th
Review №27

Ive always had very positive experiences here with the staff. Today I went in around noon and the guy working the register was so upbeat and positive, even though he appeared to be the only one working and it was pretty busy. I didnt catch his name but dollar General should be proud to have such a great employee!

Ka
Review №28

People were coming and going out of this establishment like were not in the middle of a pandemic most of the people that had their mask on was up underneath their chin or under their noses 🤔😣🤨And they had the door closed so every time someone goes in they have to touch the door knob

Ma
Review №29

My visit(s) are usually the same at this location. Its always messy. Shipments and products are always all over the floor. I can never find everything I came for. Its usually a rude older woman at the register, who doesnt acknowledge the customers. She carries along other conversations with Co workers or other customers, that arent being serviced. Today, the young man that was at the register was pleasant, and acknowledged every customer that came through the door! Great customer service today. Just didnt purchase everything I intended to...

Jo
Review №30

The shelves are empty all the time. Boxes covered the isle way. For 3 weeks now!

Va
Review №31

They have great prices of course. But this location is extra crowded with product in the aisles! Cashier was nice☺

Te
Review №32

A lot of good things for a 1dollar

Lo
Review №33

The cashier was extremely rude. Ive been goin there for years and loved it. I havent been in a while so this morning when I walked in I saw the new cashier and she was completely rude our whole interaction

ga
Review №34

One cashier,long line store was a mess.👎

sh
Review №35

Its very cheap I love how they have food service

Ch
Review №36

This store is small..however..if you browse..surely theres great deals on household items. Its also located in a low crime area. Thats always a plus.

Ms
Review №37

Favorite

Ge
Review №38

Nice for nick knack items like paper towel and toilet paper.

Ch
Review №39

Disorganized, chaotic, lack of urgency are the first words that come to mind. Looks like the stock hasnt been put away in months. And this location was far and away better than the other store located a few miles away on Nine Mile and Coolidge. Dont understand how either place is still open.

Ni
Review №40

Good place for cleaning products, greeting cards, assorted sale items and so much more.

An
Review №41

I was thrilled to find a table top miniature arcade version of Pacman for just $20.

De
Review №42

The service at Dollar General was great today. No bad attitudes just friendly service helpful service, thank you and may you have a blessed holiday.

Je
Review №43

A little messy but they have everything. Honest tho... The store is a mess but they really lack on staff that all. The ones that are there are very nice tho.

Mo
Review №44

It was ok. Needs to be organized and cleaned. Customer service was good.

Sa
Review №45

Its nice, and they have somethings I havent seen in any other store. First time there

lo
Review №46

The employees are very friendly. I feel relaxed shopping here.

su
Review №47

Found exactly what I was looking for. Cashier was having a bad day. Be Blessed.

Ma
Review №48

This place is an absolute eye sore. As someone who lives locally, this dollar general makes our neighborhood look really bad. The entire strip mall that this Dollar general is attached to makes the neighborhood worse. The city of oak park needs to do something about this trash heap.

Ve
Review №49

Manager Mark was very friendly and courteous the entire time of my visit despite the fact that he was working alone, stocking, cashiering and servicing(8-10) customers in and out during my visit. Mark made my visit with my mom convienient and efficient for my mom and I.

Nx
Review №50

Its good althoug kids play and trash it in the back its not okay but the maneger ugh.. I cant its a decent 3 stars

Ch
Review №51

And You would think that they get deliveries every day all day long nothing is never put on the shells it is always in boxes on carts waiting to be put on shelvesThe store has very poor lighting it always seems dingy and I cant get over how dirty a how junky this door always isOh my God!!.... This has to be the worse Dollar General store I have ever been in... And the last time I went will be the last time I will go to this location I dont even see how the corporation the area manager the general manager allowed this store to look the way that it does, it is always dirty the Shelves are always empty and they always have the Merchandise in boxes on carts,

Ca
Review №52

If I could give no stars I would. This is the worst Dollar General Ive been to. Staff is rude and unfriendly.. Shelves are not stocked but the all the stock in boxes on the floor. Asked for help and the woman just looked at me with a blank stare. I am so disappointed.. this store is the closet to my house and I have to drive all the way thru 2 cities to get decent service and stocked shelves.

Ro
Review №53

Despite only haing 2 staff, customer service was polite, helpful, and efficient.

Ro
Review №54

Very dirty good service but very dirty cluttered not organized

Da
Review №55

I love to stock up on my cards here. They carry Hallmark cards at great prices.

To
Review №56

The worst dollar general. Cluttered with items not put on shelves. Boxes blocking aisles. The lay out of the store is not good. All the clutter cause confusion upon entering store. I just went there to get these mirrors that was sold out at my favorite dollar general location. This store is so jammed with stuff you cant manuever a shopping cart around. The cashiers arent friendly. No greeting upon entering store. I try not to come to this location.

va
Review №57

It was difficult to shop because there were boxes of merchandise blocking the aisle. I left without finishing my shopping.

La
Review №58

Awesome employees

so
Review №59

Good for what u get, looks dingy on the inside

An
Review №60

Friendly staff...always greet you when you come in store...easy to find what you need...

Je
Review №61

Not the worst place to shop tho the employees stock the shelves more than helping customers

Ri
Review №62

...very disappointing-no personal sanitizing items on the shelves including Lysol spray or even the Dollar General version, no anti-bacterial hand soap or hand wipes and clerks said they were waiting on the truck for delivery on Friday, but when I went back on Sunday, nothing had been delivered, and it was worse with almost no toliet or toweling paper available.

Mi
Review №63

In and out real fast

Ca
Review №64

Jesus.. where do I start?! They get an extra star because it’s not the manners of the employees, only the fact that it’s ALWAYS a cluttered, messy, and unorganized. Stock always in the middle of the floor has got to be a fire hazard. I’m surprised no one has reported it!!

Me
Review №65

My visit today was good. The store was in a disarray. But other than that, had a good experience. Friend cashiers as well as other workers.

Tr
Review №66

Staff is friendly but the store is very cluttered. It needs a deep cleaning. Its far too many items for a small store.

Je
Review №67

Great prices and amazing customer service

Kl
Review №68

Good prices on name brand items.

ki
Review №69

The new manager ( Marilyn) is awesome I love shopping there

di
Review №70

At this point they are only taking cards, no cash. I will only go here in an emergency. No casual shopping whatsoever.

Ka
Review №71

Nice and quiet shopping

St
Review №72

Love going here great stuff and cheap

To
Review №73

Saved my daughters Christmas! Only place we could find Wispy Walkers

Ch
Review №74

Store a mess

Cr
Review №75

Clean neat and organized - thank you....

T.
Review №76

DOLLAR GENERAL IS DOING AN AWESOME MAKEOVER!!!! AND THE STAFF ARE EXTREMELY NICE!!!!

TJ
Review №77

No cash accrpted!

La
Review №78

Seem like the always have boxes of stuff in the way you never can really shop because it not organized

Du
Review №79

Always have what I need.

HM
Review №80

This location is a hot mess! Never stocked, under employed & until last month, they only had 1 buggy!

Ra
Review №81

Me and my family go there at least once a week they have really good prices

Pa
Review №82

This store is too small to get up and down the aisles with ease. Customer service wasnt the greatest.

Li
Review №83

Services people at drop in center with patience and courtesy

Tr
Review №84

I found this location to be dirty, with shelves not completely stocked. A lot of holes on those shelves.

De
Review №85

Great prices, friendly staff, always long lines, but worth the wait, I love Dollar general.

Ke
Review №86

Store was very dirty and items were all over the place. Water was leaking from the ceiling all over the floor. The workers seemed unbotheredJust shameful!!!

J
Review №87

Great prices, slow service, store has a million and one items.

Lo
Review №88

Its a dollar store. What do you expect?

Pr
Review №89

This particular store is always disorganized and messy but the staff is nice.

ta
Review №90

Uneventful trip. Was in and out. Staff nice.

Ro
Review №91

Most times the employees are friendly. However, I do not recall this store ever being clean and it is always unorganized.

La
Review №92

Very spacious, wide selection of available items, most items are responsibly priced

Co
Review №93

The store was very clean and the customer service was on point. My only complaint is the two gossiping employees in the corner talking about nonsense for customers to hear. Do that in your private time.

Al
Review №94

Very well stocked and nice employees.

Lo
Review №95

Prices are great in comparison to name brand retail prices.

Ra
Review №96

Very clean store and good customer service

ca
Review №97

Good deals. Dollars general always look sketchy and unkept.

Tr
Review №98

The staff is helpful.

De
Review №99

Convenient store location & great deals on snacks.

Al
Review №100

Always long lines with one register open, skus of products in middle of aisle, not really friendly customer service

Information
76 Photos
100 Comments
3.7 Rating
  • Address:12720 W Nine Mile Rd, Oak Park, MI 48237, United States
  • Site:https://www.dollargeneral.com/
  • Phone:+1 248-733-3475
Categories
  • Party store
  • Beauty supply store
  • Discount store
  • Grocery store
  • Dollar store
  • Pet supply store
Working hours
  • Monday:8am–9pm
  • Tuesday:8am–9pm
  • Wednesday:8am–9pm
  • Thursday:8am–9pm
  • Friday:8am–9pm
  • Saturday:8am–9pm
  • Sunday:8am–9pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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