user
Laurelwood Equipment Co
1359 W Martintown Rd, North Augusta, SC 29860, United States
Appearance

Comments
Ke
Review №1

Needed a new chainsaw so came in to get one knowing the service would be top notch. The model I was looking for was not in stock, but was shown a comparable model at same price and had similar features I wanted. Have been happy with the purchase. Have not been disappointed with the quality of service anytime I have been there.

02
Review №2

Laurelwood is by far the best outdoor equipment company. Great service and best prices around. The have great selection even when other companies were out of stock. Will definitely be back to purchace again.

Br
Review №3

The service was excellent, Kodie helped us find the mower that fit us and walked us through our new mower. We found all the accessories we needed. We were able to get the mower ordered in a timely manner at a price point that was within out budget.

jj
Review №4

Great experience working with Caleb, he is very knowledgeable and helpful. I always get great customer service whenever I go there and buying my Quest mower was no different. Thanks Caleb for the great service.

Be
Review №5

Kaleb was very knowledgeable and professional. I have been here several times over the years and have never been disappointed. I have purchased every piece of my lawn equipment from Laurelwood and have it serviced here as well. Nothing bad to say

Ja
Review №6

Kodie was probably one of the nicest and one of the most well informed associates that I have ever dealt with in any retail business. He made it a pleasure to shop at Laurelwood Equipment Co and I will definitely come back to buy more...thank you. : )

Aa
Review №7

Had a great experience with Laurelwood in purchasing my first blower. Kodie was a big help and made the process easy and smooth! I will be a returning customer as I need more equipment.

Wy
Review №8

Great experience! Kaleb worked diligently to locate the mower we needed and kept us updated throughout the process! Would definitely recommend anyone to use Laurelwood for their landscaping equipment needs! Very professional, friendly staff!

Br
Review №9

Everybody there is super friendly. Lots of equipment to choose from. Kodie was very informative about the products I looked at and very helpful.would highly recommend checking them out.

Ri
Review №10

I just purchased the tool at the store, and all of the staff were knowledgeable, very helpful, professional, and friendly. They know their inventory well, and matched up the right tool for the job I had to do. I highly recommend Laurelwood Equipment - plus it’s a local, family owned business!

Mu
Review №11

Absolutely love this place. Best customer service Ive seen in awhile. Great selection of tools. Amazing selection of tree gear. They even gave my kids toy chainsaw a free tune-up so he could be just like dad. I would highly recommend this place hands down over anybody Ive dealt with in the CSRA. If you guys are reading this... thanks and keep up the good work!Sincerely Angel Wing Services

Ga
Review №12

Thank you Kodie and Kaleb, you guys are the best! To my dismay my old mower finally gave up on me. I had been to Laurelwood several times to buy parts, they were always so helpful and courteous. I knew when I had to buy a mower I would go there. Usually when an older woman goes into a business alone that is predominantly a mans world you expect some eye rolling or at least some lack of patience. Not so here, I felt like I was talking to old friends Kodie and Kaleb answered every question I had never made me feel like any question was unimportant or trivial, thank you so much for all your help.

Di
Review №13

Just bought my husband a lawnmower from Laurelwood Equipment for our 50th Anniversary. It’s what he wanted. We had an excellent experience. Salesman, Ashley, was friendly, helpful and very knowledgeable. Will go back again when we need anything else. Highly recommend them.

Er
Review №14

Great service! Very knowledgeable about their products. Very respectful and nice! I love my new Exmark Zero Turn!

De
Review №15

Kodie and Mark where a significant help. Went in thinking I was going to have to replace my Farm Boss. Turns out after answer a couple of questions the solutions was a part that cost $32 dollars. Great customer service and will be returning for all purchases in the future.

Ed
Review №16

My wife, and mother, recently purchased a Husqvarna TS 242XD riding lawnmower from Laurelwood equipment in North Augusta. This was a surprise birthday present for me, and Kaleb Roberts assisted them and took excellent care of them.Kaleb, and their staff were extremely helpful during the sale, and afterwards. I wanted to add some additional accessories, such as a grass catcher, and a canopy, and they made this a very easy process. I would highly recommend these guys for your next purchase with any yard equipment you may need !! They are fantastic, and I will be sending everyone I know to them for future purchases, and servicing!!! Thanks guys for all you do, and taking such good care of your customers !!! We appreciate Everything, and looking forward to future business for years to come!

Ch
Review №17

Kodie was very knowledgeable and took his time to answer all my questions. Extremely friendly and respectful. I would greatly recommend not only Laura wood but also Kodie.

Rh
Review №18

Just purchased my Exmark Quest Zero Turn Lawn Mower for a gift for my husband today & we absolutely love it! Over the years Ive purchased all my Stihl Equipment from you all & recently upgraded by purchasing a new Stihl Backpack Gas Blower & the battery prototype Stihl HSA 56 Hedge Trimmer which is fantastic!!! I love all my products that I have purchased for my husband/yard needs. Thank you for the Welcoming Smiles when I walk in, Outstanding Professionalism, & standing by some of the greatest products on the market. I normally get Kaleb Roberts to assist me. He is AWESOME!!!

Ge
Review №19

My experience was awesome! Kodi really help me greatly!.Very knowledgeable of the products & no pressure from him to purchase anything. Allowed me to weigh my options before buying. Great customer service.

St
Review №20

Best selection of Arborist climbing gear around. Good in stock inventory of all levels of chainsaws, from ms170 to ms500i. Top notch friendly and professional staff work here. Great folks beyond just power equipment... while purchasing a new climbing rope, my dog decided to come inside for a visit. Much embarrassed, I ordered her back outside to my truck. I was immediately overruled by a couple young women from the front office who had come out to the sales floor after seeing a pup go racing down the hallway.. Now, my dog jumps out of my truck and heads inside to see her friends in the front office, and then out back to see the mechanics on duty ever visit we make!

Ro
Review №21

Great service. Friendly and very informative. Kaleb helped me purchase a weedeater. Be glad to do business with again.

Ju
Review №22

Very helpful and knowledgeable. Service is second to none. The staff has gone above and beyond to help when something wasn’t right to no fault theirs or mine a service member met me at my house after hours to help and then took my new mower and resolved the problem. At no cost then delivered the mower back to me the next day. Extremely happy with my new Exmark and even more so with the service and staff.

Mi
Review №23

Best sales/customer service in the CSRA and I did visit all of the local buisness. Kodie and Kaleb were exceptional.

De
Review №24

Kodie was a tremendous help with the edger attachment, let me try both styles right outside to help make a decision. Excellent service and sent a text when other attachments arrived. I appreciate great customer service!!!!!

Te
Review №25

The customer service is great! I had a few questions about my piece of equipment and got a detailed explanation. I highly recommend Laurelwood for your yard power equipment needs!...

Jo
Review №26

Kaleb Roberts was great help while shopping in the store. Could not ask for a more knowledgeable associate working there.

Ja
Review №27

Ive been doing business here for over 20 years and Ive never had an issue. The staff is very helpful and knowledgeable of the products. Thanks Caleb for your help today with the SR200.

JP
Review №28

Excellent customer service keeps me coming back when it’s time for equipment/service. Friendly knowledgeable team of people.

Fr
Review №29

Can’t say enough about Laurelwood Equipment and Kodie Smith! Great experience in locating and purchasing a new lawn tractor, serviced and delivered the same day.

Da
Review №30

Laurelwood has some of the nicest people I have had the pleasure of dealing with. They did everything they could to make sure my experience with them was great, and it was. I would highly recommend them everyone!

ca
Review №31

My boyfriend shops at Laurelwood Equipment often and they always fix up his equipment or can find what he needs. Everytime I go in there with him they’re all super nice! Definitely would recommend

de
Review №32

I purchased a new lawnmower from here earlier this week. 10/10 Great experience. Everyone was super kind and helpful. Kaleb is who worked with me, and he was awesome. He was super knowledgeable, helpful, and nice throughout the process. It took no time at all, and the mower has been great. 5 star service, and I will continue going here for all of my lawncare equipment needs.

Ke
Review №33

Excellent service, top of the line products with competitive prices. I highly recommend Laurelwood! !

La
Review №34

We went to Laurelwood to shop for Battery powered Leaf Blower and String Trimmer. We were met by Keleb who was courteous, helpful and knowledgeable of the equipment we were lookking for. Pricing was as expected, no high pressure sales pitch. A very good buying experience.

Lo
Review №35

Went in knowing what I was looking for, which was a Stihl chainsaw. I met William and he immediately showed me just what I was looking for, price was good and they checked the saw out before I left. The experience was quick and easy, I highly recommended

Da
Review №36

Came in and picked what I thought I wanted. As I talked to Cody about another option I was curious about. He was informative and helpful but did not pressure me. He made sure I had everything I needed and even gassed up my edger before giving it to me. He walked me out and thanked me for coming. Laurelwood has great customer service, a nice facility and fair prices. Would definitely recommend them to anyone.

St
Review №37

They provided great customer service and was reasonably price. Every employee was very knowledgeable about all of the equipment. Definitely recommend buying your equipment needs from them!!

Ti
Review №38

This was a great experience and Kodie was great throughout the whole purchase process. I will definitely be coming back to purchase future items!!!

Tr
Review №39

Kaleb and Kody are very knowledgeable and professional. I often make purchases at Laurelwood and these two young men have always taken very good care of me from purchasing equipment to buying parts or having service maintenance done. I recommend anyone needing lawn equipment needs met yo give Laurelwood a try.

De
Review №40

Caleb and Cody are awesome and extremely helpful! I have bought my husband all of their Stihl products for him there! Keep up the good work guys!

Ga
Review №41

I bought my husband an Exmark lawn mower for Fathers Day and everyone was very nice and helpful. When they delivered it they showed him how to use it and also gave us extra blades and hats.

Ka
Review №42

When I first got into business, the sales rep visited a yard that I was working to help me choose the right equipment for the job. Service department is outstanding. No Time Lost rental policy is a great service. Friendly people. Better atmosphere and attitude than the competition on the Georgia side of the river.

Da
Review №43

Great products and great customer service. I was greeted when I walked in the door and I was helped right away. Kodi helped answer all my questions and gave great recommendations. This will be the place for my next and all future lawn equipment.

Da
Review №44

Great experience purchasing my new mower! Amelia was very knowledgeable and extremely helpful through the whole process.

Mi
Review №45

Im local to North Augusta and wanted to partner with a local brand and repair to grow my business. Fast and friendly service with the best advice on what equipment to run for the job. I know for sure that I will be doing my business here when it comes to lawn equipment. Thanks again to Kodie and Kaleb.

la
Review №46

The customer service at laurelwood equipment is unbeatable! Kaleb was very knowledgeable and super friendly! Made the whole buying process seamless. Will definitely be returning for all our lawn care needs!

Ga
Review №47

Kodie was awesome to work with.. great customer service and sales staff. Highly recommend!!!!!

Dy
Review №48

I’ve purchased many pieces of equipment from them. The latest one an exmark zero turn lawn mower. This time and all the times before I’ve been given great service and enjoyable experiences. Local people with quality products. If I can get it from them then there’s no other choice to consider.

MA
Review №49

Service and information was outstanding! Mower is above. My expectations! Definitely the place to shop!!!

Da
Review №50

Great products and service. I have purchased 11 pieces of equiptment from Laurelwood and they always try to earn your business and keep you satisfied even after the purchase.

Ca
Review №51

Kodie & Kaleb are so knowledgeable on their lawncare equipment! It is always enjoyable watching them in action with their customers. They take such great care of them! If you’re looking for some amazing lawncare equipment, look no further. Go ask for these guys! You won’t regret it! 😎🙌🏻

Ri
Review №52

Excellent customer service! Caleb & Kodie were both great at helping me find the best lawnmower for my home.

Ty
Review №53

Kaleb and kody were very knowledgeable of all the mowers. They definitely helped me in which mower to purchase

Ro
Review №54

I have bought all of my lawn equipment from Laurelwood. They carry quality equipment. Their sales staff is knowledgeable of all the equipment.The service department is the best. I highly recommend Laurelwood for all of your lawn equipment needs.

De
Review №55

Great experience even though they were out of the less expensive item I went to purchase. After a detailed discussions with an experienced staff member I was able to make a much more informed purchase that will better meet our needs. Very knowledgeable and friendly staff. We also use them to service our equipment and have never been disappointed. I would highly recommend.

Be
Review №56

Kaleb and Kodie will get you taken care of quick.

br
Review №57

I love doing business with Laurelwood. I recently bought my second Exmark mower from them. I have recommended Laurrelwood to many of my friends and family, over the years.

Pa
Review №58

Very knowledgeable, professional and courteous. Purchased pressure washer.

To
Review №59

Very friendly and knowledgeable staff. Great experience doing business with Laurelwood Equipment.

Pa
Review №60

Staff was extremely helpful, knowledgeable, and friendly. I purchased a Stihl KM131R Kombi power head and attachments. Their prices were better than other local dealers and they had better in stock inventory as well. I was made aware that I could double my warranty from 2 years to 4 years by simply purchasing the Stihl premium oil mix, which was already reasonably priced. I will definitely be back to purchase more Stihl products.

mo
Review №61

Cody and his staff were awesome. I really appreciate you all for making this process smooth and easy for me . I will definitely returning for future purchases.

Ja
Review №62

Bought a Exmark zero turn from these guys. Love it and one of the main reasons for buying from Laurelwood was their reputation for great service. Thanks Laureowood.

Sc
Review №63

Every time I go into Laurelwood, they provide exceptional service. I have all my Stihl Products from them, and just last week I purchased a new eXmark Radius with a 60 inch deck - and I love it! Thank you for your great service!

Sh
Review №64

When Ms.Amilia answered my call she very nice and answered all the questions that I had. She was very helpful and I appreciate her patience in helping me. Thanks

Lu
Review №65

Very pleased with my purchase. Kaleb and Kodie were very helpful! If you need dependable equipment I recommend this business!

Jo
Review №66

Great place. Made everything easy for me.

St
Review №67

Laurelwood has always provided fantastic service repairs and maintenance on my equipment. This summer I’ve made two separate purchases from Laurelwood. I am beyond happy with my Stihl KombiSystem and attachments. The sales staff at Laurelwood is excellent! They greet us customers as we walk through the door, are they are always happy to help with zero pressure to buy…exceptionally friendly, knowledgeable, professional.#FiveStars!

Do
Review №68

Staff is very friendly and knowledgeable. They give estimated cost of repairs and notify you if it will be higher than a a posted range.

Om
Review №69

Very great customer service. Kaleb is a very nice person and is always looking to help someone!

Ty
Review №70

Caleb and Cody were fantastic! Informative, courteous, and extremely helpful! Highly recommended!

Tr
Review №71

Awesome staff and incredible selection, especially for the professional arborist. Will be back for more equipment in the near future, awesome experience!

Ga
Review №72

This is my second equipment purchase from Laurelwood. On both occasions the employees knew the products extensively and helped me to pick the right piece of equipment for my needs. Kodie Smith did an excellent job for me. Laurelwood will always be my first stop for outdoor lawn equipment.

RY
Review №73

Kodie and kaleb are very good customer service And kodie know his equipment. But everybody is so nice .better than harrys.

Ti
Review №74

The only reason I gave Laurelwood Equipment 5 stars was because there wasn’t a 6 to give. I have had experience using many local lawn equipment companies and I have to say that the service I’ve received here is second to none. They have always been way ahead of the projected time given for my equipment repairs to be done. I live in Louisville Ga. and will only take my equipment to Laurelwood! They are just that good! You don’t believe me, try them and see for yourself! You’ll come back too!Thanks Laurelwood!!

St
Review №75

Great service and customer service Kaleb and Amelia are the best.

Me
Review №76

Purchased a new Zero Turn today the Staff was more than helpful, not pushy just informative and allowed me time to decide what I needed, their customer service is to be commened.

Ra
Review №77

We recently Purchased a Husqvarna riding mower. They were very helpful. What we wanted was not on the showroom floor so Ashley checked stock out in the yard and found one and it was delivered the next day.

To
Review №78

Exceptional customer service! William and Kaleb were extremely knowledgeable and courteous. 5 Star experience!!!

Pa
Review №79

10+ years of getting products from these guys and I still have zero complaints.

De
Review №80

Always the best with great customer service and a great selection. If you are needing tree gear or arborist equipment they are THE place to go. If they don’t have what you are looking for they will get it for you. Thanks Laurelwood!!

Ba
Review №81

Really great customer service , always there to help you with your equipment

Ta
Review №82

Outstanding customer service! Very friendly and welcoming. Extremely knowledgeable on products.

L
Review №83

Greatest place on EARTH EXCEPTIONALLY CUSTOMER SERVICE

Te
Review №84

William and Ashley were great help. Answered all our questions about the xmark zero turn mowers.

Tr
Review №85

Just bought my mower from here. Eva, William, Kaleb were very helpful. Great company

Ro
Review №86

I purchased a pole pruner from Laurelwood Equipment Co. and I couldnt have been more pleased with the process. I did my research beforehand and then I called and talked with Caleb over the phone. He was very knowledgeable with the product line, and once I decided to purchase the product, he made that process real simple and smooth. I would highly recommend this business if you are looking for outdoor equipment.

Jo
Review №87

Great experience! Kodie was very helpful! We can’t wait to use our new mower!

Re
Review №88

Excellent customer service, knowledgeable staff, and the prices are the best around. I will definitely recommend them to all my friends and family. Ken is sharp as nails and the entire staff makes you want to come back again. Try them out, you won’t regret it!

Ra
Review №89

I rarely write reviews but Laurelwood Equipment provides such excellent service and products, I had to say something. They are courteous, knowledgeable and attentive. I highly recommend them.

Ha
Review №90

Laurelwood is the best place to shop for all your lawn care needs. The staff is always friendly and ready to help!

Jo
Review №91

Just bought a new Exmark zero turn they were awesome very knowledgeable and had the best pricing in the CSRA!! I recommend them to anyone!

Et
Review №92

Wow! Love this place and the staff so friendly and helpful they sure know what there doing over there

Th
Review №93

I purchased a new chainsaw from laurelwood today. Caleb was knowledgeable and helpful, with all aspects of purchasing the chainsaw. I will definitely be back.

Ty
Review №94

Laurelwood provided a pleasant buying experience with their knowledgeable staff

Ma
Review №95

The service department is helpful in answering any and all questions regarding the products they offer.

Mo
Review №96

We bought our X-Mark radiuos on Saturday morning 27th of March and was delivered within less than an hour after we left the store. I search around the area and their price was un matched. The service is great, courteous, and personal. Thank you for making it so easy to do business with you

RW
Review №97

Awesome staff good prices

La
Review №98

Great customer service. Reasonable pricing outstanding management

Ja
Review №99

Very high quality equipment!

Da
Review №100

Great experience and gave me good knowledge of equipment

Information
53 Photos
100 Comments
4.9 Rating
  • Address:1359 W Martintown Rd, North Augusta, SC 29860, United States
  • Site:http://laurelwoodequipment.com/
  • Phone:+1 803-278-0200
Categories
  • Lawn mower store
  • Equipment supplier
  • Lawn equipment rental service
  • Lawn mower repair service
  • Small engine repair service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations