First class lodging. Beautiful lobby and top notch front desk staff. No key required for elevators, but doors are watched by the bellhops 24x7. Comfortable, recently renovated rooms in excellent condition. I only wish I could have dined at the lounge, which was closed due to covid (why?).

I had a great experience staying at The Lexington Hotel, the customer service was outstanding (THANK YOU Amein for being so friendly and helping us find food at 1 AM). Everything we needed was within walking distance and even found overnight parking right across from the hotel. I will stay here again and highly recommend it. Thank you again!

We have no complaints about this hotel, just perfect, me and my husband stayed here in July and everything went great, their customer service was outstanding and we loved the location, everything was close to our hotel and walking distance and they have Starbucks!!! Great one dollar slice of pizza a block away!! The room was small but comfy and clean it didnt smelled like other places when they are old, Im definitely staying there again. Great job !!

The room was DISGUSTING. Stains all over, including in the shower and drapes. Room size was fine, but didnt have a mini bar (mini fridge) nor enough room to plug in chargers. Honestly, A DISAPPOINTMENT!

The hotel itself was nice...but didnt have the room I had reserved...and had concierge and restaurant closed still..overall visit was a bit disappointing

Our family had the 1 bedroom suite. It was extremely comfortable and quite spacious. We had a separate living room area with a pullout sofa bed. The room was very well cleaned with a decent view of Lexington Ave and 48th street. The front desk team was top notch. They even provided us with umbrellas when the weather called for rain. Couldnt ask for better service. Just an FYI, you cant escape the sounds of NYC even on the 22nd floor. Would definitely go back to this hotel and tell friends. Prices were extremely reasonable for NYC.

My husband and I stayed at the Lexington recently during our visit to NYC. They just reopened on Friday August 6. We were given the “deluxe” room, unfortunately it did not feel very deluxe. The room size itself looked to be the average size of most hotel rooms, and the bathroom was very small with very little counter space. Maybe compared to it’s other rooms it was larger, but I have no way to compare that. Despite that, the bed was very comfortable and the room was clean. We did have an issue with trying to cool the room down, it felt warm and muggy inside, which made for a lot of tossing and turning at night. We were disappointed that even though the hotel had reopened, their restaurant and bar was still closed, which was important for us and it was not visibly listed on their main page, otherwise we would have booked elsewhere. We tried calling them before our stay to confirm anything was open, but since they did not open until the day we arrived on the 6th, we were unable to reach anyone to verify. This made for a frustrating start to our vacation. During times like these, I would advise to call ahead with your questions if possible to make sure places are open.

Rooms are cramped and some of the services are not online yet. Price per night is decent based on the location but still high based on the lack of amenities. Guest WiFi is moderately slow, decent for web browsing but poor for streaming. Restrooms in the bedrooms and lobby are fairy nice at a glance but have loose fixings and some cheap decoration. A nice hotel at first, but one that is lacking in key areas of comfort and convenience.

I really like the Autograph collection of hotels and stay with them frequently. Each, including this location has unique and enjoyable ambience. This location is excellent and pretty centralized. Staff handling check-in is very pleasant, as is the manager. There was a helpful gentleman working out front who hailed cabs and was eager to assist as necessary. He was very nice. Majority of hotels amenities were not available, despite the advertising of them during booking process. This did not deter the hotel from charging a daily resort fee, even after I brought it to their attention. Shower in room had problems. No coffee machine in room for first 2 days. After that, staff wouldnt refill coffee pods that were used. Bag man was horribly rude. We left bags with him due to our late flight. Each bag had a charge, no matter the size. This was the first time in my travels that I was charged in this manner. Typically I tip for bags. This is the short list of issues. I have never been so disappointed at an Autograph collection hotel, and will write to corporate shortly.

Amazing staff! And I dont say that unless its really amazing. Classic building built in 1929. Great location, comfortable room.

Positive: It was in a good location Negative: Rooms where extremely small and outdated0, lacked basic abilities, such as to warm up water, there was only a thin blanket on the bed. It felt like I was at a motel 6

Loved the location easy walking distance to all the interesting places one has to visit in NYC so comfortable would so love to return 🙏♥️🙏

Amazing hotel in a great neighborhood for food and doing anything in NYC. We only stay at this hotel when we go to the city, often. Nicely sized rooms, really great location. You can walk to the park, broadway shows, get the subway etc. etc.

Best location rooms beautiful full of monroe..

Good location. Comfortable rooms. Easy to walk to many attractions of New York. Staff were friendly. Would recommend

I am picky about hotels in general and this was a great experience. Hotel lobby has a wonderful atmosphere, feels like old NYC glamour with an updated feel. Loved having a drink at the Stayton Room hotel bar before going out. Rooms were clean with good sound-proof walls (next to an elevator). Great location—accessible to all of Midtown and Grand Central if venturing out further. Loved my stay and was sad to leave!

The Lexington is listed as a limited service hotel since they don’t have room service or a restaurant. They do have Starbucks and a breakfast buffet in the AM. I can tell you, don’t let that fool you. What they lack is more than made up for in hospitality and service. The staff here know how to treat you as a customer I feel like family and have now come back many times because of how the staff treats me, and every person I have recommended. Irina is a very special person and the ultimate Ambassador for Marriott. If you have status, they recognize you and make sure your every need is taken care of. If there is an issue during your stay, it’s taken care of immediately. All I can say is that if you are looking for value with Service, you won’t be disappointed in the Lexington. From the drink coupons in the bar with bar bites, to the buffet in the AM to the festive Christmas Decorations, the place is a true treasure and a joy. Well done Lexington Staff. Make sure you get to meet Irina. The most passionate person I have met and I am a solid 75-100 night Marriott traveler.

5 stars isn’t enough to rate this hotel. We were there over the weekend and while they were able to accommodate an early check in, they asked if we’d like rooms next to each other. We were happy to wait a little extra time for the second room. Oscar was extremely generous and helpful throughout our entire stay and every staff member we encountered couldn’t have been more helpful or polite. The location in Midtown is so convenient and the bar in the lobby (Stayton room) is fantastic. Great staff there too. Without a doubt I’ll be staying there during my next trip to New York City.

This hotel goes beyond your expectations to make each client feel special and important. Thanks to Irina, the special host, I was able to enjoy each and every second at the hotel. She is an exceptional manager and host. She made my stay the very best it could be!The restaurant staff, namely, Alban, Kush and Valentina were wonderful in their positions in the bar/restaurant. They made me feel welcomed, special, and treated me to excellent service every moment of my stay in the hotel. The people in this hotel is what makes it so special, so I will highly recommend the Lexington because of the excellence of the people on the staff. Well done Lexington!

Upon arrival I was promptly greeted by Jose who began my check in process. I had a special weekend planned and Irina came out and welcomed me and was very helpful even setting us up with a bottle of prosecco and a couple champagne glasses. Although, the room was not quite ready I was allowed to take my baggage up and begin setting up for my girlfriends arrival. The concierge was able to direct me to a florist and the Amish Market for a few items. For another review but check out the Amish Market too. Wally the bellman was a tremendous help the next night with a getting a pizza up to our room. All in all the entire staff was really amazing for our special weekend and we couldnt have asked for better service. This is all in addition to the Lexington Hotel just having the coolest vibe to it. We intend on making the Lexington our New York home whenever we come to the city. Irina, Jose, Wally, I apologize but dont remember the concierge name, Thank you all so much!

Negative: Room floor was sticky gross

The decor was lovely but the experience was not what I expected. Wasnt a bad stay but wasnt overly impressed. Average is the perfect word. Decent customer service from most staff. Good location. Convenient Starbucks is attached to hotel. Decent hotel overall but I wouldnt recommend this hotel merely that it didnt leave an impression that was memorable.

Great hotel and location for getting around manhattan.

Stylish hotel in a great location in Midtown Manhattan. 3 blocks from the Subway, 4 blocks from Rockerfeller Center and Grand Central Station. The hotel bar makes amazing specialty drinks. Great service throughout our stay. We had a particularly great experience in working with Elizabeth (hotel operator) prior to our stay and during our visit. Extremely kind and big heart ... she wants everyone to have a first class experience. Thank you!!

I really enjoyed staying at the Lexington Hotel. From the moment you walk in you smell the lobby clean. The furniture in the lobby is comfortable and stylish. I was taken care of right away and was upgraded to a better room complimentary due to the staff not being able to see my reservation. When you walk into the room you see how neat and clean the room was. Bed was comfortable. Full body mirror in room and bathroom vanity mirrors were beautiful for getting ready. Room was spacious and classy.

The Lexington is a fantastic hotel with an exceptional atmosphere and at a competitive price!It has an air of real quality. I love the central location in Manhattan. The beautiful Art Deco interior which has a genuine wow factor! The comfort and calmness is second to none. I real like the staff who in general are so nice and friendly but at the same time always professional. In the majority there is such a high level of customer service from the staff in the hotel.If you stay in New York there is only one choice. The Lexington. No one will regret it.

Small rooms, typical of New York, but stylishly decorated and with lots of taste. Convenient location right next to some of Manhattans trendiest spots, and just a short walk away from the centre of Midtown. Luxurious suites and a swanky bar on the ground floor. Good breakfast service.

We had a great three night stay at the LEX. W arrived at 8 pm, called earlier to hold our room and our room was held.Our room was super comfy, large king bed with a enough room.The netflix option on the TV was great. And our room 716, seemed to be smack in the middle of the hotel.Great housekeeping staff, very polite and informative. Our room was serviced well and kept clean.Really loved the bell staff and the front car service people. Of course, we booked the LEX because of the location to all of our intended tourist places, but found that when exhausted, hanging in our room was very comfy and quiet enough.Would most definitely stay again and would recommend to friends.

Oddly enough, 5 years ago while employed with a hospitality marketing company, I re-designed the Lexingtons website and always admired the classic decor, and rich history of the hotel.This weekend, was my first time actually stepping onto the property and I was extremely impressed with the friendly staff, open lobby and the slick vintage 50s B&W film noir video running on flat panels behind the front check-in counter. Again, super cool visual touch!However, my main reason for writing is to credit the on-staff manager (Irina B.) who was extremely understanding after I mentioned my 1st room lacked sufficient window lighting, and kindly upgraded my room.Highly recommend this hotel to anyone looking for affordable classic, luxury charm in the heart of the city. Will be staying again.

The Lexington Hotel is located near Grand Central station, in the heart of Manhattan. Central Park is a ten minute walk. We were welcome by Gladys at the check-in desk who was very friendly and sorted us a great room. The lobby is quite funky with lots of Marylin Monroe references. The bar is serving Dom Perignon 2008 (great year) by the glass which made my girlfriend very happy.Only negatives: firstly, the outside of the hotel looks very old, quite a contrast to the stylish interior. Also, despite having a premium room, I thought the room was really small, but then again this is NY.Overall this was perfect for a romantic week end, with triple star for our welcome and for the unbeatable location.

This hotel offers a classy touch to the traditional, centralized NYC accommodation. I enjoy staying here because the rooms are uniquely decorated around a Marilyn Monroe theme. The location is perfect as it is walking distance to Grand Central and many shops and restaurants. Bloomingdales is merely blocks away and you may find yourself at the enjoyable hotel bar at the end of a long tourist day! I always have such a pleasant experience at the Lexington. I plan on staying again for my city visit in the new year!

I really liked that the hotel made contact with me via text message. Any concerns I had were immediately addressed and I really appreciate that. The only reason I didnt give the hotel a perfect score is because the bathroom could have been a little cleaner.You can tell that it is an older hotel that has been renovated. Also, as much as I appreciated a hotel that addressed my needs I would prefer for basic necessities to already be provided.For example, the room we stayed in was for 4 people but when we arrived we did not have any wash cloths and only 3 towels. I loved that we got water bottles for free and the tea, coffee, sparkling and still water section was wonderful. Overall the staff was lovely and attentive. The hotel lobby is gorgeous, classy and welcoming but the room leaves a little to be desired.

We travel to New York to do all things Christmas every year. For the past 6 years we have stayed at The Lexington. It never disappoints and we won’t stay anywhere else. Staff is excellent. Rooms are beyond exceptional. The lobby is so welcoming. You won’t ever regret your choice to stay here!

Very nice, elegant establishment. Their complimentary breakfast is superb. Food is freshly cooked, wonderful atmosphere, and the staff is unquestionably respectful. You feel the nostalgia from its history, yet modern amenities blends in still. 👍👍👍Please tip the doorman heavy before you leave its only fitting 👍👍

We arrived during New Years week and the service was still great. The hotel was packed but the staff was always smiling and accommodating. Room was small but clean and the daily service was done right. I actually got my first job while in college at the front desk of the Lexington Hotel. The renovations they have done are great we had a great experience.

We had the most enjoyable stay at The Lexington that far exceeded our expectations. From check in to the wonderful buzz in the lobby and bar area we could not fault this fantastic boutique hotel. Small is best sometimes and wed recommend to anyone looking for a smaller scale hotel. Room was small but comfortable as we were out all day sightseeing.

Fantastic guest rooms provide a quiet respite from midtown intensity. The Lex offers a great escape. The spacious lobby area reading lounge is a wonderful place for enjoying a cup of coffee and doting over a newspaper. Sparkling filtered water is always available near the Check-In area--fresh brewed coffee, too. Hot tea choices also--and filtered still water too. The Lex tends to the details. This results in an old world feel, a kind of civility one experiences in Rome or Paris or Warsaw, small conveniences and welcome touches. The Lex is a leader in the hospitality industry, and its staff members are consummate professionals.

Fantastic guest rooms provide a quiet respite from midtown intensity. The Lex offers a great escape. The spacious lobby area reading lounge is a wonderful place for enjoying a cup of coffee and doting over a newspaper. Sparkling filtered water is always available near the Check-In area--fresh brewed coffee, too. Hot tea choices also--and filtered still water too. The Lex tends to the details. This results in an old world feel, a kind of civility one experiences in Rome or Paris or Warsaw, small conveniences and welcome touches. The Lex is a leader in the hospitality industry, and its staff members are consummate professionals.

Just stayed at the Lexington for 3 nights and found the location and room pricing excellent for a Manhattan hotel. We had a deluxe king room on the Elite floor that was bigger than we expected and very comfortable. Very quiet - no street noise at all. .All staff was friendly and helpful, especially the concierges for restaurant suggestions. There is a Starbucks just off the lobby and many places close-by for food. Would definitely stay here again on our next trip to NYC.

Very trendy / hip hotel. Rooms are regular sized and not the most quiet. Street noise trickles through. Front desk staff is friendly when there but when calling in to fix name errors on booking they were borderline rude.Rooms have enough outlets and tub showers are decent. Insta hot water. Comfortable beds.For the money I give em 4 stars. Decent midtown hotel.

Beautiful Art Deco lobby, bar and structure. Higher prices rooms are also beautiful and interesting. Lower prices rooms are more like the originals from 1926. Still, all rooms seem to be clean and neat. I think you just get what you pay for. You can always go down and sit in the lobby and enjoy the ambiance. I wouldnt be surprised if Hercule Poirot walked by chatting with Hastings.

I booked this hotel because it was in a great location - close to Grand Central - and was within my budget. I definitely think it was worth booking here. The staff was very professional and accommodating - our room wasnt ready when we arrived so they took down our phone number to call when the room was ready as well as removing some room fees and providing us with beverage vouchers for the hotel bar (which was excellent), breakfast vouchers, and upgraded our room. I think they went above and beyond to provide outstanding service and to compensate for the inconvenience. The bed was the most comfortable hotel bed I have ever slept in and I slept really well both nights. The room was a nice size for 2 people and I loved the art deco decor featured in the rooms and throughout the hotel itself. I will definitely stay here the next time I am in NYC!

I really liked this 4* hotel. Its conveniently located 15 minutes walk from the Times Square, in a quite safe location.The interior is inspired by old Hollywood movies, there was live music in the evening. The room was quite small, but the bed was very comfy and we had a great sleep. The washroom was clean, no chips or damage. The window was facing inside the building, which provided isolation from the noise of the Big City - important for a good sleep. Everything else was great. Recommended!

It is no wonder this hotel was the favorite of Marilyn Monroe and Joe DiMaggio...it is beautiful, classic and impeccible! The staff is outstanding, the service is first class and the lobby bar is fun & inviting. Breakfast is delicious and the Stayton Room is very relaxing for conversation and later afternoon cocktails and conversation. Most welcoming are the staff: The General Manager is very approachable, Irina is amazing, the entire front desk staff is kind, professional and genuine, Bella at Concierge is very gracious, the bartending staff of Alban, Kush, Valentina and the other amazing women not only can pour drinks, then serve fabulous food from the new menu! The breakfast staff and so helpful, Richard at the front is kind and so professional, the doormen will do everything they can to hail the taxis ... housekeeping is very efficient...there is NOT a better hotel in this city! And the location...ENJOY!

Our Thanksgiving holiday brought family in from different states we all met at the Lexington. We were greeted like family. The Hotel was amazing and done up for the holidays. Everyone from the cleanup crew, doormen and front desk smiled all the time. They seemed like family.The stay was great slept well and had the best Thanksgiving ever. Thank you Marriott!

We just arrived for our annual trip. Its me and four friends. We stay at The Lexington very February. The rates are great this time of year. The staff is awesome! They treat us like family. Its like our our NYC home. Its in a neighborhood with nice restaurants nearby and a great store for snacks and such. And theres a Starbucks in the lobby!

Great location in mid-Manhattan, about 30-40 minutes from JFK (mid afternoon and morning). Near grand central station that takes you nearly everywhere (up and downtown). All super helpful for a lone, female traveller. It has character (original fittings here and there) comfy beds, clean , the bar staff are friendly and can make a great cocktail. Fun to talk to other travellers at the bar too! Can see why Marilyn made it her home. Would definitely stay again :)

This hotel is centrally located, very welcoming lobby, my room was a little small, but perfectly comfortable, clean and well supplied.Bar, restaurant and breakfast were all good. Price was reasonable for location. Would highly recommend for overnight or brief stay. Great for any Marilyn Monroe devotees (she apparently once lived there...)

Nice clean hotel with an active lobby in a convenient location. Starbucks access a plus. No refrigerator in room, which would have been nice. Rooms are small, bathrooms do not have enough shelf space. Shower pressure was nice and hot. Modern design is attractive, elevators are relatively prompt. Friendly housekeeping staff. Outside noise was not too noticeable. Restaurant is overpriced, even though you receive a $20 beverage credit per day. Menu offerings are limited and the mushroom flatbread did not taste good. Overall, hotel service is excellent.

We stayed at The Lexington Hotel recently for 4 nights. Check-in was easy and swift. After the first night we were moved to a room on a higher floor after we received a text asking how our stay was going. Location is close to Grand Central so you can catch the subway fairly quickly. We enjoyed the bar and the free drinks we were given when we first arrived. The room was well appointed for a NYC hotel room.

I enjoyed my stay at the Lexington. The building has character and is older than many properties due to its address mainly. The visit started poorly on a floor that had a bit so great smell in the hallway, but it was quickly handled by Oscar (manager) and upon a switch to a different floor, I was able to enjoy the hotel and character of the building well. The bar menu and service at the Stayton room was great quality and I’d rate the hotel well. I gave a 4 rather than a 5 only due to the poor start and fact we blew a fuse in room bathroom. But thanks to great people working in the hotel, and solid customer service, I’d stay here again.

Had a great time at the Lexington. We were celebrating our 5 year anniversary and they made our stay very special with a bottle of champagne and a corner unit. Room was spacious, and light filled. Beds were super comfortable. Bathroom was on a smaller side so might be a bit difficult to maneuver if you are taller but we are short :) Overall the location was amazing. 10 minute walk to everything if you are sightseeing. The only thing I didnt like is the fee to store your luggage. I dont think Ive ever paid for this in any other hotel Ive stayed at. But not deal breaker. Good bang for the buck for sure.

Excellent stay for our second visit to this hotel. The service is impeccable, the rooms are clean and good size and beds are comfortable. Be aware of the heating and cooling system in the room and ask for some help as we couldnt figure out how to get a proper temperate in there. The location is perfect with 2 subway stops near by, Rockefeller Centre within 10 min walk, and the rest of Manhattan within each reach via public transit.

The modern lobby makes a great first impression and the whole Joe DiMaggio/Marilyn Monroe theme is fun. The location couldnt be better; thats the Lexingtons greatest asset. My room was standard - perhaps a little small. No frills. No fridge.There was an issue with the draftiness and the insulation - the winter wind penetrated through the window, the insulation broke down.Thankfully I didnt mind the fresh air and i was also fortunate it was a mild winters weekend.

We picked this hotel without knowing much about it but were pleasantly surprised by how fabulous our stay needed up being. Ideally located, we were within walking distance to everything. The staff is extremely friendly and helpful. Particularly enjoyed the bar service and because we chose the elite package we had complimentary drink tokens. The rooms were spacious and clean and the amenities amazing. I would book there again and would recommend this hotel.

Spent one night with my wife and 19 Yr old after recalling a wonderful stay solo a few yrs back. My daughter was working as a volunteer at the NYIC Film Festival Saturday so we decided to stay in NYC. We were not disappointed.After a cold walk with bags from grand Central it was like heaven walking into the wonderful main lobby. It greeted us with warmth, employees with friendly smiles and hellos. Check in was a breeze and it was so nice to enjoy that cup of Hot complimentary coffee ! After 5 Mins I knew it would be a wonderful stay. The rooms are so nicely decorated with very well appointed furniture and furnishings. We did not want to leave and was very happy that checkout was at noon.We will return and hopefully bring friends ! Thank You to all

This hotel has a cool design, and the bar is pretty funky. It has a very good location, just 9 minutes walking to 5th Ave. and about 15-20 min. to Time Square. Checking-in was perfect and we even got a coupon for a free drink. Simon was very polite and helpful. The cleaning staff is super polite and friendly too. Especially, Sofia, who was an angel in disguise to me. She truly went above and beyond her duties helping me to get my luggage in the room and then taking the time to explain the thermostats functions and how to keep the perfect temperature in my room. She was ever so sweet! Thank you again, Sofia.Now for the not so positive things, I find the room a bit too small and noisy. Breakfast is OK, but they give you a very short window to get it. At 9:30am they collect everything except coffee, thank God! They should definitely extend the time.

The staff was amazing. The room was well decorated. Loved the details: earplugs for the noise, great shades to keep the bright sun reflecting off the river out of the room so we could sleep in. The wine, the hot apple cider. The location. We loved everything. Our only regret was that we couldnt stay longer.

Terrific location. Rooms and bathroom well appointed even though a bit small. Superb staff. They aim to please. Lobby buzzing with excitment. Constant attention via text from the manager to assure my stay was going well!

Treasures abound, just look around, they will be found!!!Our fourth stay at The Lexington has added another dimension to our warm and wonderful memories at this outstanding hotel. When we enter, we feel like we are home and we love our homes. We have always enjoyed coming to NYC but having The Lexington as our touchstone is not only a given but has offered us so much more. The accommodations are all that we would want, the location is excellent for theater, restaurants, subway. The best part though, are the people who work at this hotel. We find them to be personable, accommodating, informative and all around delightful. We have been gifted with meeting two of the managers, Dan Briks and Irina Borukhor, both of whom went out of their way to make our stays on two separate visits, extra special. Dan is clearly one of our treasures. He has made each of our stays superb! Our golden treasure, Irina, on this most recent visit, spent quite some time with us chatting and sharing information on restaurants and the area. We went to her first suggestion and had a fantastic pre-theater dinner! Our engaging and so thoughtful Irina, created for us another NYC enriched memory. All in all, every one, from the front desk, the breakfast greeter, the concierge and any person we encountered, was so pleasant and helpful. Yes! We eagerly look forward to our next visit to NYC and The Autograph Lexington. Lexington Treasures which makes them sparkle all the more will lure us back every time!

My husband and I slept so well here. The bedding and mattress were lovely. I went home and got our own set of pillows and linens! The lobby is super cool and coupons for the bar were handy! Helpful staff and fast elevators. Walking distance to many attractions if you’re a walker! I felt it was good value.

I have nothing but great things to say about The Lexington. I’ll start off with the location being perfect! Was close enough to all major attraction to walk or take the train if needed. The staff is what made this hotel so great though. We had arrived at 7 am hoping to get into the room to get some rest, the hotel had been sold out so Brena at the front desk did her very best to get us into a room as soon as possible. It had been raining outside so going and napping at Central Park wasn’t an option. She was super nice and accommodating! I’m assuming he was a manager later when I had gone down made sure to greet me and offer coffee or tea or water while we waited for them to clean a room. All the rest of the stuff was great as well!

The location of this hotel is perfect. Midtown and close to just about everything. The lobby is fun and inviting, especially if you are a Marilyn Monroe fan. However, we did encounter a few glitches. We arrived well after check-in time only to be told our room wasnt ready. That in itself was irritating, but was made worse by the room we eventually were given. Tiny, (as is common in NY) had a musty/moldy smell, and a horrendous view. After expressing our displeasure and dissatisfaction, my husband was put in touch with Oscar, who I believe is the manager. Oscar went above and beyond to be helpful and truly made our stay. He got us into a much better room the following day and went out of his way to insure our stay was pleasant. We were only there for 3 nights, so it was a brief visit, but I felt I had to give a positive review due to the service we received from Oscar.It is because of him that I hope to stay at The Lexington Hotel on future visits to NYC.

Nice hotel. Very clean, but few comforts in the room like a coffee maker. It was a bit further from where we were going to be spending time (i.e., Central Park, Rockefeller Center, Times Square), so walking was not always ideal and we paid the higher room rates to be within walking distance (i.e., less than 5-6 blocks). We appreciated the early check-in and late checkout, as we were only staying one night.

It has good art and the lobby is nice but the Customer service left something to be desired. As an ambassador elite member I have never had to wait for my room to be ready (as long as I have given advance notice e of my arrival) let alone for 2 hours. Also booked the deluxe King room and it was tiny. I have had bigger rooms in Times Square! There is no in room dining despite there being a button for it on the room phone. The only thing that kept this from being a 1 star review was that the breakfast was good!

The Lexington is top notch for location, comfort, amenities, charm, style. Its greatest attribute, however, is the terrific people who work there. Starting with Irina Borukhov, the elite loyalty manager. She always takes the time to ensure that my stay is perfect and is very kind and generous. I cannot recommend this hotel highly enough!!

This was my 2nd time staying at the Lexington Hotel and it was just as good this time! I love the location; it is easy to get all over New York from the hotel. The staff are all excellent--extremely helpful and knowledgeable. Having a Starbucks in the hotel is great for breakfast on the go!

Had a fantastic stay a few days before New Years. Great location, near Grand Central Terminal. Room wasnt big, but not bad for NYC - and the room was clean. Breakfast for elite members was very good. We were visiting for my wifes birthday and the staff sent up a bottle of wine and cheese plate to our room, which was a very nice surprise! Overall a good stay.

Hello, I recently completed another stay at the Lexington Hotel in NYC for 2 nights checked in on 1/9/20. On the morning of 1/10/20 we had left the hotel around 9 for breakfast and errands and returned back for a short time around 12:30 pm. Our room had not been made up so when we left again at 2 pm we kindly stopped at the front desk and ask that they make up our room. No, problem the women stated and wanted to know the room #. Upon returning at 10:30 PM we entered the room and it was not made up. Very disappointed. We called the front desk and explained that nothing had been done and they would find someone and send them up to make up the room. The housekeeping person was very kind and apologetic when she arrived but by the time (10 min) she left she turned rather angry and was making sarcastic remarks. Im assuming it may have been because we didnt provide her a tip right then. Our thought was why would we tip her for a mistake the front desk made. Upon check out the front desk asked how things were and we explained what happened and her comment was oh, Im sorry. We will give you some points. I wasnt looking for anything for her, but to use an apparent mgmt directive to offer points and get the customer out the door is insulting. I have stayed at the Lexington earlier this past year and was planning on stating again in early April however Im concerned about how we were treated. I do like the Marriott brand, but this leaves a bad taste.Thank you

Loved staying at this property. The lobby was beautiful and have many stylish pictures. Loved all the Marilyn Monroe quotes and posters. The restaurant onsite for breakfast and dinner was delicious. Definitely recommend the chicken pesto panini! The drinks are very tasty too. The rooms were luxurious and comfortable.

The Lexington is a great hotel. I visit NYC often and wouldnt stay at any other. I think its in a great location-easy to get around NYC from there. All the staff are friendly,helpful and always smiling. The rooms are clean and spacious and provide you with everything that you need. The lobby and mezzanine are great and you can tell because a lot of guests use it as a gathering space,and a place to chat and have a drink. There is no other.

Had to come into the city for a weekend business training. Overall it was a good stay, complimentary drink vouchers a really nice touch, and the staff was extremely efficient and accommodating! Nice morning hotel coffee as well as the ability to get a quick drink/food at the Starbucks in the foyer before hailing a cab to my destination! Great business center accessibility to print a quick document I needed!! Room and TV were comfortable for the most part, but I did have some issues with a lukewarm, low water pressure shower both mornings of my stay and A/C thermostat problems... So, it was nice, not thrilling, but nice to stay at the Lexington and enjoy my visit in NYC...! :)

I booked this hotel site unseen and fairly inexperienced in NYC. It was as it portrayed online. The entire hotel was attractive and clean and the staff was lovely...managers, chambermaid and concierge. Only down side was the dressing area options. Didnt have a second area with Tabletop area, mirror and plugs to use outside of small bathroom. We had a double room so it was obvious it should be able to accommodate two people dressing to leave hotel. Also, the hotel lobby was always bustling with people and that was fun...not too crowded though.

Great hotel

I recently stayed here with my dog. The hotel staff are friendly, and the lobby is large and spacious, with a really nice bar and restaurant, and seating in the mezzanine area as well or you could lounge around and relax. The hotel is overall very clean inconveniently located in the heart of Midtown on Lexington Avenue, with lots of subway options nearby. The rooms are a little bit dated but it’s clean and the staff is friendly. There is a Starbucks located in the same building. They also give you drink vouchers for the bar and there are happy hours at the hotel. Overall a very nice stay!

We booked the hotel directly it was quick and easy. On arrival the staff were friendly and efficient. Rooms were small ( but it is New York) but very clean and lots of storage space for clothes & luggage. Housekeeping were very good too. We didn’t have breakfast there, but the all day complementary coffee, teas and water were a brilliant addition. The bar staff were friendly and efficient. They had a very hard job with so many people staying, having meetings. Very impressed. The hotel was really good base for sightseeing, & shopping. I assume for a business base too as a lot of business people there. I would highly recommend it.

We stayed at the hotel before Christmas. We walked into a beautiful setting, Christmas tree, music and complimentary wine. Lots of “wow” factor. However, the magic stopped there. On one side of the hotel, there is a very very loud fan blowing all the time. We were moved room after we spoke to reception but we cannot be the first or the last people to mention this, it’s like an aircraft taking off! Breakfast is cramped and poor also.The amazing atmosphere in reception and exceptional staff do not mask the issues above, hopefully the management can invest to fix things but until they do, stay elsewhere in NYC.

The Lexington Hotel is the best place to be. Such a beautiful place with excellent service. Good environment. Very receptive staff especially Nichole,Jose and Richard. Their services are very warm and receptive. Great people with great service. Nice environment. Wonderful moments. Thank you for making my stay a success❤️❤️🙏

I regularly stay at the Lexington for work and will continue to do so. Staff is friendly and courteous and attentive to requests. The rooms are updated and range from cosy to spacious. I’ve been upgraded in the past. This is one of the better priced Marriott options in this neighborhood typically as well. Gym isn’t crowded. My only hope is, when possible, they add some more food items at the bar. Those they have are good, but it’s a selective menu. However, there are plenary of options around the neighborhood so not a real issue.

Love the lex. Great location history and service. I’ve stayed here four times in the past two years. Some for business and some for pleasure with the family. The staff make you feel special. Will be coming back

Hotel is very well maintained, beds are very comfortable and breakfast is wonderful - great selection and quality. Hotel is very quiet and restful. Staff do their best to accommodate requests. Ask for a higher floor away from the noisy fan at the back of the building. Great location for New York - you can walk everywhere.

While the initial exterior appearance may make you think twice about the Lexington Hotel, any hesitation fades once you set foot in the lively festive lobby. From check-in to evening drinks to breakfast, the atmosphere is buzzing, which I personally enjoyed. Stayed 11 nights -- never got old. My new favorite hotel (and Hotel Elysee was my prior favorite!).

We had a great experience with the hotel. Appreciated the free room upgrade and extra perks like a bar credit. Staff were friendly and helpful. Room was comfortable and clean. Overall fun atmosphere. I also appreciated the ability to leave our bags at the hotel after checkout so that we could spend extra time in Midtown without a hassle.

Knowledgeable and Professional staff, very friendly and accommodating. Hotel has a good vibe and always bustling with activity. Superb for the solo business traveler, family, or romantic couples visit. I come here often and will continue.

Hotel overall was good. Bathroom was rusty in parts which need a revamp. However staff are friendly and helpful. Bell man think his name was Marcus needs a raise as he is brilliant with the guests all day everyday. Good local 15/20 mins from main shops and Times Square.

The Lexington is my “go to” hotel - I travel to NYC frequently for business, and always try to stay here - it has a cool vibe with a unique decor reminiscent of the days gone by. I love the story that Marilyn Monroe lived here with Joe DiMaggio. The staff is very accommodating - nothing ever seems to be too much to ask. The rooms are comfortable, and some large for NYC. The lobby bar has a jazz trio at night, that is very relaxing after a long day. And Starbucks is just off the lobby. I can not say enough good things about this hotel. Thank you Marriott!

This hotel is unique as soon as you step in the lobby - and not in a way that looks like they are trying too hard, but rather in a way that makes you feel like it is not a cookie-cutter hotel! The person who greeted me at reception was very warm and friendly, which again, did not feel forced but genuine! I appreciated being offered a drink voucher as a nice way to end a day of long travel. The rooms are small but well-maintained and appointed! I would definitely stay here again!

Loved the hotel! Clean and unique style and decor. I had one issue with no remote in the room but that was about my only complaint. Its in a great location. We walked everywhere.

I travel to NY about two times a month for business. I am Marriott loyal and generally stay in Times Square due to the proximity of the office. I love Marriott and have always had a great stay in my typical hotel. On a whim I tried the Lexington as I wanted to check out a new area of town. The Lexington was a beautiful property and the staff was professional, yet fun. I found the hotel inviting and I love the common areas. I booked my next personal trip there as I know my husband will love the property as well. I highly recommend based of location, property and amenities and staff! I now refer to it as my new home away from home.

The Autograph Collection Lexington Hotel in NYC is a great little boutique hotel. Perfect location, near Grand Central and many cafes + restaurants. The staff is friendly and very accommodating to all requests. The inviting lobby features free events almost every night including an awesome magician on Thursday nights and a jazz band on Friday nights. Clean and comfortable rooms, bathrooms are small but fine. We did not eat at the hotel, so we cannot write about the food, but the drinks and lobby bar very nice and the Starbucks is entered from their lobby. We recommend this hotel for business, leisure and family trips.

We went to visit NY city and stayed at this hotel. It is very convenient to Grand Central station.We can reach any part of NY boroughs easily. Hotel staff made sure our stay at the hotel is wonderful. Car drop off and pick up was easy. Any requests made to hotel staff was provided timely manner. Overall I would recommend this hotel to anyone who is visiting New York.

Excellent stay...room was small but clean and cozy. The location is excellent as well, being within walking distance of Rockefeller Center, and other landmarks including Grand Central Terminal, the Chrysler Building and Central Park.It was nice to receive drink vouchers for use at the bar. Employees were friendly as well. Lobby decorated in 1930s deco style was a nice touch as well.I couldnt stay for my planned third night and I received a refund without hesitation. That was a a relief and greatly appreciated.

Excellent staff. No room service. Food in lobby not great. Concierge could of been more informed. Overall the good far out weighed the so so.

The hotel is very nice located and apparently nice and new when you come in...the surprise (negative) comes when you arrive in your room. Very small and not equipped at all. The first night I had no blanket in my bed even if it was one of coldest day of the season in NY . The air conditioning system was old and noisy. I took a shower and the shower soap was never replaced in the following day...Just to say a few of the nice things that happened

Awesome staff, responsiveness and great location! Would have given higher rating but the “perk” of free disposable water bottles is environmentally and must create a tremendous amount of waste each day. Perhaps with NYC tap water being pretty good there could be some alternative solutions? Overall would recommend though!

The Lexington Autograph is a superb hotel in every way. The staff is very friendly, professional, and welcoming. The lobby and rooms are beautifully designed, and the hotels location couldnt be better. We have stayed at this hotel many times, and each experience has been outstanding! It is the best hotel value in New York City!

Ive stayed at the Lexington Hotel on 2 occasions for business in the last year. The Lobby is very inviting and bright. All of the staff during check in were very friendly and inviting! Both rooms I have stayed in were updated and clean. There was nothing I needed that I couldnt get from a quick walk around the corner. Great restaurants right across the street. I would highly recommend this hotel to someone looking for an original, updated, safe and great hotel! I wont be staying anywhere else when visiting NY!

Disgusting interior hallways and guest rooms. Everything smelled like mold and cigarettes, and looked like it hadn’t been replaced in 20 years. Bathroom drain was broken. Room was dirty. Heating system malfunctioned. No sound proofing on the windows. And the thinnest blanked I’ve ever experienced at a hotel on the bed. Horrendous place. The only good thing I can say is that the front desk staff were very friendly.

Great midtown location, good service and a nice lobby bar. There is a fun Marilyn Monroe theme to the hotel because she lived there when she was married to Joe DiMaggio. Just be warned, the rooms are very small and amenities are lacking. Not a big deal for us because we didn’t spend much time in the room, but it’s worth noting.

My favorite hotel and favorite location in Manhattan! Close to everything. Amazing staff. Kind and clean. Large rooms every time I go. A tub and shower combo. Perfect!