Great quality work and in a very timely manner. Dropped my car off at 10am and it was finished by 2:30pm same day. Manager was very transparent about everything and got me the help I needed. Thanks again. Will be going back for more work in the future. Highly recommended.

My main reason for being there was for emissions testing. Everyone was pleasant & professional. Patrick was especially helpful & personable. I would definitely go there again for other automotive services & highly recommend them. Great experience!

This has been my favorite car repair place to go to for years. Patrick and Mike have been able to find and fix the problems with my fiances and my cars over the years for a fair price. It is always a pleasure to go because of the great customer service. They are respectful towards me and care about the safety of my vehicles.

Patrick is so sweet very helpful and they did a great job on my car I will definitely go back again

I refered my partner here when they had a roadside emergency and the people here took amazing care of them. Swift service and going above and beyond with their help! Im extremely pleased with the attitude and efficiency of Meineke!

Make an appointment online for emissions for 5 pm and show up at 4:50. Guy tells me we dont do emissions after 5. I look at my watch and he says and our machine shuts down at 4:30. (What???) I ask why they allow appointments for emissions for 5 oclock and he says thats online. If this is even true how about calling your customers to let them know that your online system is incorrect?

Patrick was accommodating and very professional. Was my first time. I only google the place. Was good experience. I would definitely come back and suggest to my friend to visit the place.

I have had mixed experiences here, but my emissions test today was flawless. I went in, waited maybe 10 minutes tops, and they were done. Jose was respectful and easy to work with. No complaints.

I always get my Emissions Testing done at Meineke. The staff is always friendly and accommodating. This time we chatted about football 🏈 and food. Who Dat Nation !!! Geaux Saints!!!! ‘21

They gave me a breakfast sandwich?? Great service from these guys today.

Great customer service the moment I walk in. I always bring my car here when it’s time for emission testing. Keep up the high energy fellas.

The service was quick and the representative was very efficient and courteous.

The poor guy was so busy behind the counter! I felt bad for him. Anyway, they charged me only $15.84 more than it would have been if I’d bought the stuff and did it myself; I probably would’ve done it wrong too. It was the extra $16 for peace of mind knowing it was done right!

Emissions inspection was fast and professional.Very nice customer service

Mike and the folks here are great! Appreciate their fast services and super helpful when talking through tough decisions weve had to make.

When I called the person who answered the phone was very patient and helpful. My advice to all is call them with any questions and they will help.

Patrick is a for sure a professional he did some magic by making a new metal coolant hose that they don’t manufacture anymore. They got it done pretty quickly and for a fair price. This guy is a five star general whose business deserves a five star rating.

Great place too get the emissions test completed. Very nice too work with.

Experience was pleasant and speedy. The employee who assisted me was polite and helpful (I believe was his name was Patrick). Will be going back for future oil changes

Had emission test done and it was quick.

The owner is an exceptional person with welcoming and warm attitude.I wish we had more like him in different businesses.

Very nice men & got my car back quick

Excelent service, Emission Test is fast and quick.... The crew is awesome.

I used the emissions service. The staff was very friendly a d professional. Even if I had not passed I would be delighted to return. My dad must have used this location because he was in the system although he is now deceased. I look forward to returning there.

Patrick Bennet took car without appt solved problem. He is great. Will be back.

Jose is an excellent professional, very reasonable, respectful and honest Excellent service, highly recommend

Quick and amazing. Patrick who is the manager at this location was beyond nice , professional and caring. I will go here anytime

Terrible service. Better to pay more and get a decent care.

My experience was good. The staff were pleasant but about their business due to the number of people coming in and ensuring they were being responsive to keeping people social distanced and sanitizing thearea to wait.

They do emissions testing. Fast, efficient, professional.

I brought my car here hoping to have a great experience, the guy ended up give me a list of problems that didnt apply to my car

Very convenient was able to get my car scheduled for an oil change even earlier than expected and the job was done earlier than scheduled very happy with the customer service really professional, awesome job!

Went to have my emissions test done. Staff were very friendly and efficient.

Very timely emissions inspection done. Minimal wait time.

Store manager was knowledgeable and honest.

I was able to have my emissions test done quickly and efficiently.

Went in on an early Friday afternoon to get my emissions-test taken care of.They had me in and out in about 20 minutes which was even faster then promised ... oh and my car passed too!Thanks for the help guys Ill be back! :)

Every time I go to get an oil change, I always feel welcomed and Pat is a pleasure to work with. He pays attention my concerns and has really great advice. He also doesn’t push any services on you that you may not be ready for or want. If I good give more stars, I would.

The guy was very rude and was angry. He kept swearing saying his food was getting cold and he was hot and overworked. He should not be dealing with customers. I will never go to any meineke again first time at one and the last.

I had so many questions about buying a used vehicle from someone in Connecticut, and I came here and Jessica was able to walk me through the process and answer everything i needed to know. She is a Superstar. She is so kind and knowledgeable. She is a gem and this business is very lucky to her!!! Thanks Jessica!!

My boyfriend went there for a simple oil change and then all of sudden this taillights and break lights stopped working. He went back the next day and all they said was “there’s nothing we can do” didn’t even offer to at least look at the car.

I was there picking up my nieces car

This crew met all my needs. I jumped in my truck after the work was done and said Wow! They did an excellent job. The work they did was worth every bit of what they was asking for. They went over and beyond. My brothers passed away and oldest brother left behind his truck. It was like they brought apart of my brothers back into my life! Excellent work! Thanks a billion!❤️🙏🏿👍🏿

Just went for emissions. It was a quick visit. However, it was a bit concerning that one of the workers who was interacting with the customers the most was not wearing a mask.

I bring all my cars for emissions at this location. Guys a fast and dont ask any questions.

Great customer service , speedy & reliable thank you to Patrick (manager)

They did a great job!

Jose was so good go see him guys

My first time going there was last week, and for many people that were there in line, there was fast and I received very good friendly customer service from the main guy whos usually at the desk and taking phone calls. I liked how I was even asked what side of the tires do I want to put on since one was light blue walled. All of that said 1 out of 3 tires I put in the car was had less air to the point of looking a bit lumpy but the price was very good and I understand sometimes things happen in life.

Excellent Service 👍🏽

Patrick had me in and out as he said he would when I called to inquire if I needed an appointment. He recommended additional services, yet wasn’t overly pushy. The front desk woman was extremely professional, knowledgeable and friendly. Second time using this Meineke and their service is always Stellar! Thank You!

Thank you guys for checking my Audi on today..... Keep up the Great work. Stephanie& Original BillieBlessings

On timePoliteKnew what they were doing, though it seemed

I took my car to the Meineke’s location at 1175 Whalley Avenue, New Haven, CT due to a noise coming from my cars front end when riding over bumps.After diagnosing the problem, they reported the front struts and links needed to be replaced. I informed them that the struts were warrantied elsewhere and agreed to have the links replaced there only (BIG MISTAKE!!). While replacing the links, I received a call from the front desk manager stating that the axles were severely damaged and required replacing as well. Two hours later, I received a third call stating that they discovered additional work needed to complete the axle replacement. All in all, the said total would be over $1,300. The next day when I picked the car up, the original problem was exactly as it was when I brought the car in and it was apparent that the only work required was the struts. In other words, I had been conned.To make matters worse, I brought my car the following day to the shop that warrantied the struts and had difficulty getting the struts warrantied because the warranty seal, at the top of the struts, had been tampered with (presumably by Meineke). In any event, I will no longer bring my car to Meineke. I will also advise my friends and family to avoid doing business based on this experience.

Great service! Explained everything to me very thoroughly and did not cut any corners.

Two employees approached me and my car without masks on, coming much closer to me than 6 feet. Although I asked that masks were worn inside my car, one employee bent into my car twice without a mask on. Given that we are in a pandemic and masks are recommended by the CDC, it is unacceptable to put customers at risk by not wearing a mask.

This is the place I choose to go for my CT inspections. Its easy and quick without any appointment and the folks there are always pleasant. If I still lived in Westville, Id use more of their services.

I got my emission done. The service girl was very nice and got me in and out of there. And kept the service desk very clean.

Great place to go ,very fast 💨 and friendly I sure recommend it 👍

Not what they used to be. Was charged a $125.00 Diagnostic Fee for them to barely breathe on my vehicle and quote me $2000 for work. Looks like they didnt even bother to try and troubleshoot the problem I had. My vehicle wasnt even test driven to confirm symptoms. Will not be returning again and do not recommend this place!

Observed several Meineke employees not wear masks. Mask wearing by customers was not enforced.Observed the cashier walk out of the business and across the street without a mask, but he stopped at the door of another business before entering to put his face mask on. When he returned to Meineke, he was not wearing a mask. Clearly there is a culture at Meineke of flouting the Covid-19 precautions that are in place to curb the virus spread within the community.This kind of behavior during a pandemic endangers countless customers and community.

One of the best experiences Ive had with an auto mechanic. Patrick was honest and professional. I will definitely bring my car back.

Performed emissions test - Awesome & Quick Service!

Friendly, quick service for exhaust checks. But the technicians were completely unmasked, so now I get to decontaminate the inside of my car.

Used them for Car Emissions Testing. No nonsense, got the job done, and no need for an appointment.

In and out with courteous service.

I have always used the Whalley Avenue location. The staff is interpersonal and friendly. I love the quality of their work. I will continue to use them from emissions to brake work. 4/5/21 I was there a technician really had the audacity to not have a mask when pulling my car up. Covid season still in effect.

Custom Service is great, dude even worked with me on the price and gave me great advice moving forward with my my vehicle.

Had my emissions tested here. Staff was professional, personable and the service was extremely fast.

Really easy emissions testing on time and professional. Patrick is friendly and really knowledgeable-will definitely come back for future car needs!

Very friendly service and hard working people, would recommend

Received great service and the staff was very friendly. Even checked my car out so make sure everything looked in order before a long road trip.

Emissions test was completed there. Staff was professional and friendly. Currently the establishment is following state guidelines to ensure safety of customers and staff during covid19.

Amazing service, very friendly, I am officially a customer! I recommend anyone within the area to become a customer as well! Luv u! ❤

First time here for Emissions test they do it so quickly less than 15 minutes my car was done ✅ Love it I highly recommended Good Job 👍

The service men and woman here were extremely polite and helpful, they were able to fit in my tire patch and repair service between appointments and we were back on the road within minutes. I highly recommend Meineke over the other local service centers which were not as accommodating and frankly flat out unhelpful.

Very happy with my service at Meineke as always. Everyone was very helpful and Patrick went through everything with me in detail. Definitely would recommend this location.

Did emissions here- super easy and quick and the lady/cashier very nice and frien

Jessica exceptionalEveryone exceptionalWill go back to get oil changed when time

I took my car to meineke for diagnosis. I was hearing a weird cluck or knock whenever I braked and mashed the gas petal. They stated my front hydraulic and rear transmission mounts were shot. They quoted me a price for over 400 dollars for both, 375 dollars for labor. I took my car to the place I purchased it last June. How about the same guy that placed my tags diagnosed it and the only thing was wrong is they needed to be tightened. Noise gone and everything. I will Never bring my car back to Meineke again. I thank God I listened to my inner voice and went for second opinion. It caused me NOTHING.

They always take good care of my 6vehicle. And they are honest not trying to take your money.

Came here for my emissions test, super quick was in and out in 10 minutes

Swift and reliable service, very friendly staff. Would recommend additional seating.

I went in for an emissions test. Although they were backed up, they were very polite and said they would be done in 30-40 minutes. They actually completed it in much less time for which I was especially grateful.

Very professional staff, friendly, knowledgeable, clear with instructions and protocols.

Told them my 1998 Acura motor blower needed to be replaced and I showed the gentleman the new one I purchased. They told me that I have to take the car to Acura Company because the job will be some what challenging and Acura Co would be the best place to have it replaced. However, they went ahead and run a mechanical diagnostic which stated that my motor blower is bad and l was charged $125 plus tax. I already stated that my motor is defective, why run the diagnostic?

Always professional, friendly, and fast, and no BS. Always know I will be treated right!

I’ve been coming here for yearssssss literally! The whole staff from the front to the back are excellent! I love this place!

Too expensive $436.00 to replace driver side window regulator and it took them 4 and a half hours to repair !

Very professional and welcomingas a customer they are highly recommended so very professional

I had my car serviced at Meineke on October 30, 2018. I am very pleased with the service that I received. Michael, Lou, Kristen & Steve were extremely helpful! They answered all my questions. They were very knowledgeable about the problem that I was having with my car. They fixed the problem right away that I was having with my car. The staff at Meineke was very Professional & Courteous to me. My car works like a charm now! I will return to Meineke at that location for any future car needs! The price to fix my car was very reasonable!I am a happy & satisfied customer!Thank- you to the staff at Meineke for your excellent service!

Went for emissions testing and service was prompt and courteous. Eased my worries, and made my day!! Great staff👍🏾

And Emissions testing.

Patrick is great. The car was ready when he said it would be and he was polite respectful and I would definitely want him to work on my car again!

Finally, a mechanic I can trust! Mike B. is dependable, experienced, knowledgeable and a pleasure to do business with. I recommend you take all your vehicles here for car care.

I took my car here to get an oil change and my car shut off the same day- I had to get a new one. Very disappointed.

Pleasant staff. Very fast service. Clean waiting area.

Emissions test needed. I was in and out quickly.

I have been using this Meineke since I moved here and I trust them. They have been super informative about different issues with my car and they are very candid about if the issues needs to be addressed now or fixed in a few months. I cant recommend them highly enough.

Really helpful finding the problem and a fix for it!! Many others would have gave up and eventhough it was fix as designed, they got it to work and its good!!